Company Founded: Founded in 1954

  • Assistant Librarian ICT Assistant

    Assistant Librarian ICT Assistant

    Assistant Librarian Job Responsibilities
    Ensuring receiving and verifying of acquired information resources;
    Coordinate accessioning, stamping and labeling of the acquired information resources;
    Ensuring shelving and shelf arrangement;
    Ensure charging and discharging library materials, identifying materials for binding and filing catalogue cards;
    Coordinate, control and tracking of serials;
    Cataloguing and classifying information resources;
    Entering data into the library databases;
    Ensuring overdue reminders are generated for compliance;
    Indexing and abstracting information resources; and
    Conducting searches and information retrieval
    Requirements for the Assistant Librarian Job
    Served in the grade of Library Assistant I for a minimum period of three (3) years;
    Diploma in any of the following disciplines: – Library and Information Science; Library
    Information Studies; or Library, Archives and Records management from a recognized institution;
    Certificate in Computer Applications from a recognized institution; and
    Shown merit and ability as reflected in work performance and results
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  • ICT Officer Supply Chain Officer

    ICT Officer Supply Chain Officer

    Group ‘N’
    ICT Job Duties and Responsibilities 
    Systems development, implementation and allocation;
    Coordinating systems development, implementation and maintenance;
    Carrying out feasibility studies;
    Preparing progress reports of the systems development;
    Evaluating systems and ensuring adherence to established ICT Standards;
    Training and preparing staff performance reports;
    Planning, monitoring and evaluating program/activities within an Information
    Communication Technology division/Unit;
    Ensuring adherence to Information Communication Technology standards;
    Liaising with user departments to ensure effective maintenance of Information Communication Technology equipment and reviewing and evaluating hardware maintenance feasibility studies and detailed specifications before implementation.
    Requirements for the ICT Job
    Served in the grade of Chief Information Communication Technology Officer or in an equivalent and relevant position in the Public Service for a minimum period of three (3) years;
    Attended a Management Course lasting not less than four (4) weeks; and
    Demonstrated professional ability, initiative and competence in organizing and directing work
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  • Head Of ICT

    Head Of ICT

    Responsibilities for the IT Head Job
    Managing and administering the overall functions of the MIS department.
    Oversee the development and implementation of an effective ICT strategy.
    Coordinate Implementation, monitoring and review of ICT related policies.
    Oversee reengineering of the existing business processes from time to time in line with changes in the operating environment.
    Coordinate Planning, development and implementation the ICT budget where appropriate, to ensure cost effectiveness and ensure operations meet approved budget levels.
    Manage the department’s resources efficiently and ensure the maintenance of accurate and up-to-date information concerning the department.
    Support staff to deliver their individual objectives.
    Overseeing the deployment, maintenance and administration of the Institute’s ICT infrastructure.
    Coordinate training program for staff in ICT in liaison with the HR division.
    Enforcing standards and operating procedures necessary to maintain secure and efficient information systems.
    Coordinate implementation of an effective ICT risk management strategy.
    IT Head Job Qualifications
    A master’s degree in Computer Science, Information Technology, Engineering or related field.
    Those with a Bachelor’s degree in Computer Science, or Information Technology, with extensive experience in a busy ICT environment may also be considered.
    10 years’ relevant experience with at least 5 years’ experience in a similar role
    MCSE, CCNA, ITIL, or any other relevant industry certification in the area of systems management
    Competencies
    Strategic mind-set with ability to undertake and monitor long term planning
    Organizational skills including possessing solid project management skills
    Excellent communication, leadership, collaboration and interpersonal skills
    Ability to work independently and effectively under pressure and within tight deadlines
    Research, consultancy and training of new technologies to staff and students
    Knowledge of and expertise in the implementation of integrated Enterprise Resource Planning (ERP) System.
    Extensive experience in hardware and software

  • Lecturer Senior Registrars Night Auditor

    Lecturer Senior Registrars Night Auditor

    Ref: LEC/12/16
     
    Reporting to the Principal, School of Nursing, the successful candidate will take a lead role in developing competent Nurses by providing integration of nursing theory and practice in the Kenya Registered Nursing (KRN), Bachelor of Science and other basic and post–basic nursing education programmes.
    Participating in curriculum development and review.
    Organising lesson plans and teaching resources for learning programmes.
    Participating in recruitment of students.
    Setting, moderating, administering and marking examinations.
    Supervising students in both classroom and clinical setup.
    Providing guidance and counselling to students.
    Participating in the development and review of procedures, policies and standards.
    Maintaining proper student’s records throughout training.
    Participating in the development and review of curricula for both Basic and Post Basic programmes.
    Contributing to research, publication and professional conferences and workshops.
    Qualifications, Skills and Experience:
    Bachelor of Science in Nursing or a Diploma in Advanced Nursing.
    At least 5 years work experience 2 of which should have been in teaching.
    Experience in teaching, assessing and mentoring.
    Good counselling skills.
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  • Deputy Economist

    Deputy Economist

    For appointment to this grade, a candidate must have:
    Served for a minimum period of fifteen (15) years, three of which should have been in the grade of Senior Economist/Statistician I, Job Group ‘N’ and above;
    A Bachelors degree in Economics, Statistics or equivalent qualification from a university recognized in Kenya;
    A Masters degree in Economics or Statistics or equivalent qualification from a university recognized in Kenya;  attended a Strategic Leadership Course in a recognized institution;
    Demonstrated outstanding professional competence, ability and integrity as reflected in work performance and results; and
    Managerial experience necessary for the effective management of staff.
    Responsibilities for the Deputy Economist Job
     An officer at this level will assist the Chief Economist/Deputy Director of Statistics in the day-to-day administration of the Planning division or the Central Bureau of Statistics or a Central Planning and Project monitoring Division in a Ministry.
     General direction of the economic planning function and production of statistical data at national level;
    Preparation of National Development plans, strategies, policies and programmes;
    Monitoring and evaluation of policies and programmes;
    Collation and presentation of statistical data in the form of survey reports and bulletins in Ministries; and
    Directing, controlling and coordinating the various planning or statistical activities of professional and supporting staff within the Planning Departments.

  • Customer Experience Officer

    Customer Experience Officer

    Purpose of the Job
    This position reports to the Head of Marketing and is based at the Head Office. The position holder will be responsible for delivering quality services at the front office through dissemination of information of KIM’s product portfolio and be the point of reference for feedback on customer enquiries.
    Responsibilities for the Customer Experience Job
    Efficiently, effectively and conclusively handle all enquiries through walk-ins, telephone and email. Offer a one stop solution to all enquiries concerning the whole range of KIM products – KIMSOM, Training and
    Consultancy programs, Membership as well as SME Solution Center projects.
    Make available updated and neat marketing material for all products at the front office.
    Systematically track, analyze and make periodical reports on all enquiries and share it for business improvement
    Innovate methods of perfecting customer experience at the front office through enhanced customer focus.
    To promote KIM corporate brand by ensuring the front office constantly adorns the corporate image. Brand the reception with corporate’s vision and mission statements and core value posters placed strategically and visible to all our visitors.
    To control human traffic at the front office by efficiently linking visitors to their hosts.
    Deliberately create awareness of about the KIM full range of products to the visitors. Generate business leads from our visitors and hand them over to the relevant SBUs for follow up and business conversion.
    Key Performance Indicators
    Customer service excellence rating at 95%.
    70% conversion rate to all business related enquiries.
    At least ten (10) new business leads generated for all SBUs in a month.
    Weekly report on all the enquiries received and the way forward for each.
    Availability of updated and neatly placed marketing material at the front office.
    Dispensation of enquiries within five (5) minutes.
    Excellent ambiance at the front office.
    Qualifications for the Customer Experience Job
    University degree with qualifications in Customer Service, Marketing and Public Relations or related field.
    A minimum of 3 years relevant work experience.
    An in-depth understanding and experience of the operations of a Customer Care Division.
    Personal Attributes
    Ability to work under extreme pressure with little or no supervision.
    Excellent verbal, written and critical thinking skills are required.
    Excellent listening skills
    Excellent planning and organization skills.
    Go getter and results oriented.
    Ability to prioritize matters.
    A high level of integrity and confidentiality.
    Have well developed interpersonal skills.
    Knowledge and high proficiency in use of ICT.
    Presentable
    Problem analysis and problem-solving
    Attention to detail and accuracy
    Data collection and analysis
    Excellent customer service

  • Office Administrative Assistant

    Office Administrative Assistant

    Basic salary: Kshs. 16,692 – 21,304 per month House Allowance: Kshs. 5,584 per month for Nairobi, other areas to be determined as per station of deployment Commuter Allowance: Kshs. 4,000 per month Leave Allowance: Kshs. 4,000 Once a year Leave days: Thirty (30) days per financial year Terms of Service: One (1) Year contract Tenable at: Garissa, Marsabit, Wajir, Kilifi and Lamu
    Requirements for Appointment
    For appointment to this grade, a candidate MUST have a minimum of:-
    o    Kenya Certificate of Secondary Education mean grade D+ or its equivalent qualification from a recognition institution;
    o    Business Education Single and Group Certificates (BES & GC) from the Kenya National Examinations Council in the following subjects:
    o    Typewriting I
    o    Business English I / Communication I; and
    o    Office Practice I OR
    o    Craft certificate in secretarial studies from the Kenya National Examinations Council;
    o    Certificate in computer application skills from a recognized institution.
    Responsibilities for the Office Admin Assistant Jobs
    Duties and responsibilities at this level will entail:
    o    Taking oral dictation; word and data processing from manuscripts;
    o    Operating office equipment; ensuring security of office equipment, documents and records;
    o    Attending to visitors/clients;
    o    Handling of telephone calls and appointments;
    o    Keeping an up-to-date filing system in the office;
    o    Data entry and undertaking any other office administrative duties that may be assigned.

  • Coordinator /Advisor Program Officer – Finance And Administration

    Coordinator /Advisor Program Officer – Finance And Administration

    Coordinator /Advisor Job Qualifications Served for a minimum period of ten (10) years in programme management, governance, operations or related functions;
    A Bachelor’s degree in any of the following disciplines: Project Management, Business Administration, Economics, Law, International Relations or related discipline from a university recognized in Kenya;
    A Masters degree in any of the following disciplines: Project Management, Business Administration, Economics, Law, International Relations or related discipline from a university recognized in Kenya.
    Experience/service in the Public Service will be an added advantage.
    Responsibilities for the Coordinator /Advisor Job
    An officer at this level will be responsible to Devolution Sector Working Group (DSWG) Steering Committee and Technical Working Group for effective and efficient coordination and implementation of Devolution Sector Working Group activities. Specific duties and responsibilities include:
    Providing strategic advice and implementation support to the Devolution Sector Working Group function;
    Overseeing the Devolution Sector Working Group secretariat operations;
    Implementing the annual work plans;
    Liaising and engaging with the relevant Sector Working Groups and other stakeholders;
    Coordinating, monitoring and evaluation of the devolution process and support projects.
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  • Assistant Director – Gender & Social Development Coordinator /Advisor, Devolution Sector Working Group Program Officer – Finance And Administration (DSWG) Senior Deputy Director – Medical Services Chief Medical Specialist (Mental Health) Medical Specialist[1] Dental Specialist[1] Senior Assistant Government Chemist Deputy Chief Pharmacist Probation Officer[2] Director, Social Development Senior Assistant Director – Children Development Senior Medical Specialist Medical Specialist[1] Deputy Director – Occupational Safety & Health Services Senior Assistant Director – Land Adjudication Principal Gender & Social Development Officer Chief Gender & Social Development Officer Senior Gender & Social Development Officer

    Assistant Director – Gender & Social Development Coordinator /Advisor, Devolution Sector Working Group Program Officer – Finance And Administration (DSWG) Senior Deputy Director – Medical Services Chief Medical Specialist (Mental Health) Medical Specialist[1] Dental Specialist[1] Senior Assistant Government Chemist Deputy Chief Pharmacist Probation Officer[2] Director, Social Development Senior Assistant Director – Children Development Senior Medical Specialist Medical Specialist[1] Deputy Director – Occupational Safety & Health Services Senior Assistant Director – Land Adjudication Principal Gender & Social Development Officer Chief Gender & Social Development Officer Senior Gender & Social Development Officer

    Qualifications and Requirements:For appointment to the grade, a candidate must have:
    served for a minimum period of three (3) years in the grade of Principal Gender Officer, Job Group ‘N’ or in a comparable and relevant position in the Public Service or Private Sector;
    a Bachelors degree in any of the following disciplines: Gender Studies, Gender and Development, Sociology, Business Administration (Finance/ Entrepreneurship Option), Anthropology, Counseling and Psychology, Economics, Law or any other relevant Social Science from a university recognized in Kenya;
    a Masters degree in any of the following disciplines: Gender and Development, Business Administration, Project Development and Management, Anthropology, Counseling, Project Planning and Management, Public Administration/Policy, Economics, Law or any other relevant qualification from a university recognized in Kenya;
    attended a Senior Management Course in a recognized institution;
    membership to a relevant professional body (where applicable); and
    demonstrated professional competence as reflected in work performance and results.
    Note:Possession of a certificate in Gender Studies, Gender and Development or any other relevant course lasting not less than or in aggregate of at least one (1) month from a recognized institution will be an added advantage.
    Responsibilities:      Duties and Responsibilities Specific duties and responsibilities at this level include:
    coordinating collection and development of gender disaggregated data and management information systems;
    monitoring gender mainstreaming, socio-economic empowerment, Female Genital Mutilation and Sexual and Gender Based Violence projects and programmes and establishing the level of compliance;
    facilitating gender mainstreaming activities in Ministries, State Departments, Counties and Agencies;
    promoting gender socio-economic empowerment;
    monitoring prevalence of Female Genital Mutilation and Sexual and Gender Based Violence; and
    engaging with partners and stakeholders on Gender related matters.
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  • Marketing and Customer Service Intern

    Marketing and Customer Service Intern

    ICDC requires the services of a Marketing and Customer Service Intern for approximately eight months from 1st November 2016 to 30th June, 2017.
    If you are a qualified professional and have the required skills and competencies, we invite you to forward your application.
    Required Qualifications
    Degree in a Business related field
    Minimum of 2 years working experience in marketing and selling financial products
    Experience in Marketing Research and product development
    Essential attributes:
    Must be IT literate
    Must have interpersonal networking skills, good communication skills, business opportunity identification skills and analytical skills
    Must be decisive, aggressive, self-motivated, well-groomed, a team player, articulate, with good customer management skills and be of high integrity.
    Job Description: The purpose of this job is to execute marketing activities, market research initiatives and customer relationship management initiates and product development.
    Tasks and Responsibilities:
    Manage customer service by enlisting support from other departments and monitoring customer contact at all levels.
    Champion Implementation of recommendations from the customer satisfaction survey.
    Plan various county forums in liaison with PR and Communication so as to provide ICDC opportunities to engage with entrepreneurs in these counties.
    Follow up on all documentations required for a complete business proposal efficiently and expeditiously to ensure that potential new business opportunities are not lost to competitors.
    Champion the review of current products and services to align them with the market requirements of the customer as per the market research recommendations.
    Follow up on resolution of customer complaints and ensure preparation and timely submission of the quarterly PCSC report to the commission on Administrative Justice.