Details:
Overview
The LCS Coordinator Spares will contribute to the organizational goal by ensuring interactions with customers and Krones internal for all matters relating to spare part quotations and orders.
Task and Responsibilities
Coordinate all enquiries, quotations and orders for Spares products
Clarification of all queries before orders are placed
Follow-up on status of each order with the supply chain department and keep customer informed on the status.
Use the escalation procedure to prevent order delays by being pro-active
Keep internal role players informed on status of key orders timeously
Process invoicing and shipping documentation accurately and timeously.
Work closely with the Finance Department to clear any queries and/or discrepancies.
Follow-up with customers on OPEN quotations to ascertain status of a potential order.
General administration/filing
Qualifications and experience required
Degree/Diploma in Business Management or Business Administration
Minimum 2 years experience in a similar role
Personal competencies
Self-motivated, independent, solution orientated, deadline driven individual with good time management skills
Good communication skills ( written and verbal)
Excellent sales & negotiation skills
Attention to detail
Ability to work under pressure
Strong business administration skills
Client focused
Specific Job Skills
Pricing knowledge
Customer relations
Computer Skills
MS Office
SAP
