Jobs Kenya

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  • Business Development Specialist

    Business Development Specialist

    Job description
    Careers that Change Lives
    In the role of the Business Development Specialist you will be responsible for achieving sales and profit targets for the Soft Tissue Implants (STI) portfolio within East African Region, You will lead business development and marketing activities within the region and work with channel partners / internal teams to drive the implementation of business strategies. As part of the role you will also track metrics and provide leadership with up-to-date information
    A Day in the Life

    You will be responsible for achieving annual sales and profit targets as set by leadershipYou will develop and implement strategies to maximize sales and profitability of the business unit. This involves:
    Conduct market analyses to understand current situation
    Develop annual business plan for region, setting out key strategies and objectives per product group
    Work with in-country channel partners (i.e., distributors) to translate business plan into key account / country work plans
    Oversee effective implementation of business plan activities across the region
    Track metrics related to business plan / sales targets; make adjustments as necessary to achieve sales targets
    Create professional development plan for health care providers (HCPs) within the region, and implement approved activities within assigned budget
    With support from Marketing, you will identify key marketing activities to be carried out with the region, and implement approved activities within assigned budget
    Share best practices with channel partners across the region
    Support in-field sales representatives, including co-travel to key accounts
    Monitor competitor activities and adjust internal strategy as needed
    Conduct monthly and quarterly business reviews with in-country channel partners
    Monitor product inventory within region to ensure consistent supply of focal products
    Provide monthly forecasts of sales to Manager / Demand Planning
    Monitor relevant tenders within the region and lead the tender development for STI products
    Meet with a broad range of stakeholders to assess current and future account needs and requirements, and ensure effective stakeholder support.
    Deliver ongoing product in-servicing.
    Lead relevant STI new product launches within the region
    Develop compelling solutions to respond to key account needs/requirements
    Understand and comply with ethical, legal, and regulatory requirements

    Must Haves

    Degree in a related health or business field.
    Minimum of 5 year experience in sales/customer service field.
    Strong knowledge and understanding of the East African medical market.
    Ability to plan, manage and execute projects within budget and on schedule.
    Strong interpersonal and communication skills, including ability to engage with people at various levels within an organization from nurses to hospital management

    Nice to Haves

    Existing relationships with MITG customers is highly beneficial.
    Previous experience working in a theatre setting is an added advantage

    Other Requirements

    Willingness to travel up to 70% in the region
    Must be in possession of a valid passport.

    Location: Nairobi, Kenya
    Your Answer
    Is this the position you were waiting for? Then please apply directly via the apply button!
    Physical Requirements
    The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers.

  • Member Support Advisor French Cluster (MSA) IOR ESAF

    Member Support Advisor French Cluster (MSA) IOR ESAF

    Job Ref: SOS/MSA/10 /1
    The mission of the Member Support Advisor is to be the daily operational link between Promoting & Supporting Associations (PSAs), the General Secretariat (GSC) and other Member Associations (MAs). The MSA will coordinate the timely exchange of information requested (Info Hub), in close collaboration with the SOS Children´s Villages International Representative (CVI Representative), to Member Associations (MAs.).
    Key performance areas and main responsibilities:

    Planning

    Support the CVI Representative in the annual planning process for Member Associations.
    Ensure the link between planning and budgeting.
    Support the linking needs and funds by providing necessary content information based on input from functions.
    Support the management of PSA portfolios by providing necessary content information to IO.
    Support the development of MA sustainable path or long term strategies.

    Monitoring and Evaluation

    Have an overview of core SOS Children’s Villages policies and Policy Support Documents.
    Support the development and update of International Policies and Policy Support Documents in cooperation with the Member Associations and functions.
    Have an overview on external financial audits for Member Associations.
    Manage and maintain an overview on Member Associations statistics.
    Monitor Member Associations data and key performance indicators across all functions by preparing management reports.
    Facilitate and support exchange between CVI Rep and functions and follow up on agreements
    Screening of documents prepared by MA for Board meetings including updates of MA statutes.

    Information and Coordination

    Provide administration and general service to the CVI Representative in all aspects related to the Member Associations.
    Provide information and general coordination of services and contact requested by PSAs, regional functions and other Member Associations.
    Collect, check and forward standard report to PSAs e.g annual reports including technical handling of databases
    Process miscellaneous requests from PSAs and Member Associations.
    Project management support in public funding and construction projects to Member Associations. and PSAs

    Systems Support

    Implement and give first level user support for Member Associations for the SOS controlling system LUCY (Construction, Monitoring & Reporting)
    Act as first level support for the Linking, Needs & Funds Database

    Position requirements

    A Graduate with post graduate qualification in project planning and management, M&E and /or Masters in relevant field.
    Minimum eight (8) years’ work experience in international programme development with networking and partnership experience with government, child rights and other organizations.

    Competencies:

    Strategic and financial planning as well as stakeholder servicing and management.
    Good consulting, analytical and critical thinking skills, organized and results driven
    Fluent in English & French with excellent written and oral communication, skills
    Strong project and process management skills.
    In depth knowledge of excel, PowerPoint, good knowledge of outlook.
    Positive, energetic self-starter with high level of personal drive and resilience.
    Ability to function as a team player with strong cooperation and negotiation skills
    Personal management skills

    A competitive package will be offered to the successful candidate.

  • Product Specialist -Structural Heart

    Product Specialist -Structural Heart

    Careers that Change Lives
    Bring your talents to an industry leader in medical technology and healthcare solutions – we’re a market leader and growing every day. You can be proud to sell medical technologies that are rooted in our long history of mission-driven innovation. Our expanding portfolio delivers measurable clinical and economic value – and opens doors. You will be empowered to shape your own career. We support your growth with the training, mentorship, and guidance you need to own your future success. Together, we can transform healthcare.
    Join us for a career in sales that changes lives.
    A Day in the Life

    We offer you a position where you will be able to gain and maintain market share in the Structural Heart Therapies (Business) by promoting, selling and creating awareness and acceptance of Structural Heart Products- ECTs & HVTs within the East Africa territory comprising mainly Kenya, Tanzania, Ethiopia, Uganda and Rwanda.
    You will  conclude sales calls to promote, sell and service Medtronic products and services to existing and prospective customers.
    You will  maintain a close working relationship with all Key Accounts for the SH business.
    You will track competitive activity and implants/surgeries  and provide monthly field intelligence reports on competitive activities, changes in markets, distribution and pricing, as well as input on customer preferences and product features.
    You will attend required seminars and conferences.
    You will manage all inventories within the defined sales territory.
    You will drive market development activities
    You will manage expenses.
    You will implementation of marketing strategies.
    You will execute Strategic Solutions required to increase access to CVG-SH therapies

    Must Haves

    Minimum of 4 years’ experience in Medical Sales Market, preferably with Operating Room  experience/knowledge
    Relevant tertiary qualification
    Strong knowledge and understanding of the current East Africa Market
    Ability to plan, manage and execute projects within budget and on schedule.
    Ability to identify, manage and improve marketing processes and derive commercial benefit.
    Strong interpersonal and communication skills.
    Must be able to work in a team and a highly matric organization

    Travel Required:

    Willingness to travel extensively into East Africa
    Must be in possession of a valid passport.

    Your Answer
    Is this the position you were waiting for? Then please apply directly via the apply button!
    PHYSICAL REQUIREMENTS
    The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers.

  • Sub Sahara Africa HR Assistant

    Sub Sahara Africa HR Assistant

    Job description
    MAIN PURPOSE OF JOB
    Medtronic employs more than 85,000 staff worldwide, the global business generates about $18 billion in revenue.
    The HR function based in Kenya has responsibility across various business groups and functions. This position will provide administrative support to the HR function.
    Main Job Duties/Responsibilities

    Updating and maintaining all files
    Payroll Administration
    Administration of employee benefits (Medical Aid, Provident Fund, etc), adding new members/dependants, terminating members, queries, etc
    Administration of new hires, exiting employees, role changes
    Travel arrangements for the HR function
    Preparation and administration of all HR documents to be signed by employees and their Managers such as contracts of employment, salary adjustments, letters, etc
    Travel arrangement booking flights, accommodation and etc (ad hoc)
    Third party suppliers – obtain approvals, prepare payments
    Day to day support of operational activities within country scope
    Ensure data quality of personnel files and systems
    Compliance with Quality, Safety, Health & Environmental policies and procedures
    Available to assist and fully support the HR Manager in any kind of HR issue and HR projects that may occur

  • Business Development Manager

    Business Development Manager

    Job Details
    The ideal candidate will be a Kenyan citizen who has the following:
    Key Qualifications

    Professional Qualifications and Experience
    BSc/BA in Business Administration, Marketing, Sales or its equivalent
    MBA will be an added advantage
    4 years’ experience and above
    Knowledge in Technical Areas (experience);

    Key Duties
    The Business Development Manager is responsible for:

    Prospect for potential new clients and turn this into increased business for the Club by identifying potential clients and the decision makers within the client organization.
    Arrange and participate in internal and external client debriefs.
    Attend industry functions, such as association events and conferences, and provide feedback and information on market and creative trends.
    Present to and consult with mid and senior level management on business trends with a view to developing new services, products, and distribution channels.
    Identify opportunities for campaigns, services, and distribution channels that will lead to an increase in sales.
    Using knowledge of the market and competitors, identify and develop the Club’s unique selling propositions and differentiators.
    Submit weekly progress reports and ensure data is accurate.
    Forecast sales targets and ensure they are met by the team.
    Ensure all team members represent the Club in the best light.
    Research and develop a thorough understanding of the Club’s people and capabilities.
    Present new products and services and enhance existing relationships.
    Research and build relationships with new clients.
    Set up meetings between client decision makers and Club’s top management.
    Any other duty as may be assigned from time to time.

    The Business Development Manager will report to the General Manager.
    Competencies & Interpersonal Skills

    Networking skills
    Sales planning skills
    Public Speaking
    Excellent Leadership Skills
    Decision Making skills
    Motivation for sales
    Good communication skills
    Inter-Personal Skills, cool temperament
    Prospecting skills

    DISCLAIMER CLAUSE: The job description is not the exhaustive list of the skills, efforts, duties, and responsibilities associated with the position.

  • Sales Manager- Brain for Sub Sahara Africa

    Sales Manager- Brain for Sub Sahara Africa

    Job description
    Main Purpose Of Job
    Define, implement, supervise and drive strategic direction, objectives and targets for the Brain SSA region and in accordance with regional strategy to ensure sales and marketing objectives are met. Build profitability, drive market development and penetration as well as revenue and market share growth. Allocate and utilize company resources in the most effective way. Identify and grow human talent and build a strong, performance driven team to enhance the company’s reputation in the market. Ensure access of company technologies to patients through an outstanding service to customers.
    The Restorative Therapies Group (RTG) develops life-restoring therapies and healthcare solutions that span the care continuum; integrating technologies and applying clinical and economic evidence to increase patient access, improve efficiency of procedures and deliver successful patient outcomes.
    Brain Therapies offers an integrated portfolio of devices and therapies for the treatment of neurological disorders and diseases, as well as surgical technologies designed to improve the precision and workflow of neuro procedures.
    A Day in the Life

    You will manage the Brain Business Unit headcount in SSA
    You will establish and maintain marketing strategies to meet organisational objectives
    You will work with your sales reps and Regional RTG Managers to evaluate customer needs and capabilities, market conditions, competitor data, etc
    Drive the implementation of marketing plans/strategies and changes as needed.
    Oversee all marketing, advertising and promotional staff and activities.
    Establish plans and activities to achieve revenue & profitability growth as outlined for the Brain Business Unit (SSA).
    Provide the leadership and day to day direction for the SSA Brain Business Unit team and portfolio.

    Must Have

    Minimum of 3-year experience in Brain/Neurosurgery/Neurology/Powertool market.
    Very strong knowledge of the Brain product portfolio.
    Relevant tertiary qualification would be highly beneficial (Business or Healthcare Degree).
    Strong knowledge and understanding of the current SSA market.
    Strong in marketing management skills particularly in marketing strategies, in product positioning, quality improvement education, pricing and reimbursement.

    Skills/Competencies

    You will possess strong ability to execute strategic plans
    Have a proven track record to work independently, while achieving aggressive personal and geographic objectives.
    Highly motivated, “can do” attitude with strong influence management skills.
    Proven ability to effectively communicate (written or verbal) at all levels in an organization and with diverse groups.
    Business planning analysis – strategic planning, etc.
    Familiar with business policies in a multinational environment.

    Travel Required
    60 % in SSA
    Physical Requirements
    The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers.

  • Sales & Operations Associate

    Sales & Operations Associate

    Job description
    Careers that Change Lives
    Are you a passionate and dedicates to Sales and Operations?
    As a Sales and Operations Associate you will drive operational execution of the key program in country and identify new partnerships to drive business growth. You will promote customer satisfaction, process customer orders, and service all customer requests and inquiries.
    You be strong at problem solving and have good entrepreneurial skills and be mobile technologies savvy. We face challenges every day, therefore we need you to act as a problem solver, work independently, and stay positive.
    Come for a job, stay for a career.
    We are looking for a new colleague to join our Nairobi office for a 12 month contract.
    A Day in the Life

    You will manage sales & marketing of Medtronic’s Hypertension Model of Care Program to existing and potential customers through direct and indirect channels in Kenya.
    As part of your role you will identify and drive partnerships with new potential customers, accounting for the growth ambition of the region as well as taking into account operational costs
    You will provide user training courses during initial set-up and refresher trainings as needed.
    Part of your role will be to provide technical support for hardware and software issues, and provide maintenance and utilize the local tech service for secondary support as necessary
    You will build and maintain relationships with referral sources to establish and grow a solid base of business
    Complete administrative reporting as needed
    You will partner with cross-functional U.S. project team and internal in-country resources and partner with U.S. based Program Leaders
    You will processes all customer transactions accurately and timeously as stipulated by the customer.
    You will manage all customer calls and emails within required response rate
    You will develop strong relationship with customers and provide positive and professional customer service and support
    It is vital that you foster strong relationships with Sales and Marketing, Finance, Supply Chain, Logistics and Warehouse staff.

    We all play an important role to support the Mission in Medtronic and we need the best colleague on board to help us achieving the Mission.
    Must Have: Minimum Requirements

    You have a bachelor degree or similar level of education in a relevant field.
    To support our language need in this role, you have to be fluent in English.
    We expect you to have at least two years of sales/marketing management experience in the healthcare industry
    You need to demonstrate experience of price negotiations, tender negotiations with (financial) stakeholders, or contracts

    The position is based in Nairobi, KenyaThis is a 12 months temporary position
    Nice To Have
    Prior medical device, business to business or pharmaceutical sales management experience highly preferred.
    Travel Requirements
    Approximately 30% travel required within the country region
    Physical Requirements
    The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers.

  • Waiter/Waitress

    Waiter/Waitress

    Details:
    Location: Voi, Coast Province.
    The Waiter shall be responsible for overseeing proper set up of tables, food and beverages service to guests and providing good customer service.
    Job Responsibilities:

    Presenting menus and explaining menu items to guests;
    Taking orders, serving drinks for guests and refilling guests drink orders throughout the meal;
    Relaying guests’ orders to kitchen staff and delivering orders to guests;
    Preparing tables for meals, including setting up items such as linen, silverware and glassware;
    Receiving payment for the meals and drinks from the guests;
    Filling salt, pepper, sugar and napkin containers;
    Removing empty plates, used silverware and soiled napkins from tables;
    Coordinating with other waiters to provide team oriented service;
    Performing any other duties assigned from time to time.

    Qualifications for the Waiter Job:

    Certificate in Food and Beverage Service and Sales or its equivalent from a recognized institution;
    KCSE grade C – (Minus) or its equivalent; and
    Two (2) years experience in the same capacity especially in Restaurant.

    Key Competencies:

    Good communication, customer care and interpersonal skills;
    Well organized, presentable, with patient attitude and with the ability to work under pressure;
    Be a good team player; and
    Be fluent in English.

  • Youth Co Care Workers (Coaches / Mentors)

    Youth Co Care Workers (Coaches / Mentors)

    Key Functions of the Job
    The Youth co care workers who are (social workers) will undertake various duties which include and are not limited to the following:-

    They will schedule and format meetings with programme participant/s to mentor them towards entreprenurship and employability options in liaison with Family Strengthening coordinator who is coordinating the Next economy Programme.
    Guide the programme participant’s learning and demonstrations of program competencies, assisting the participants’ understanding of the impact on their participation in the programme by:
    Mobilizing/supporting programme participants to participate actively in the programme with a vision to be economically sound to realize their full pontenial.
    Sharing experiences from own learning and experiences, helping participant identify avenues to increase learning, for example, business articles, other peers and other relevant networks.
    Using coaching approaches to support and increase the client’s (programme participants) understanding of their own perspectives about issues and concepts.
    Attest to participant’s completion of each phase of the program. SOS CV Kenya will create the evidentiary templates to obtain this testament.
    Network with organizations private, corporates and NGOs for supporting youth to initiate income generating initiatives and also support them on job placements.
    Build and maintain relationships with various types of employers offering internship and workplace learning opportunities
    Structure and guide workplace learning / internship programmes through facilitating (learning) sessions with youth and employers

    Required Qualifications/Abilities

    Degree in Social Sciences.
    Certificate in mentorship/coaching and should be computer literate.
    At least 3 years in working with youth in areas of employability, development work, partnership and entrepreneurship in public/private/NGO services environment.
    Experience working with youth focused organization/s for a minimum of 2 years in coaching and mentoring youth.
    Demonstrable experience in creating and/or approving policies and business practices that indicate service system management approaches, or nomination by a peer or senior manager

  • Commercial Intern- Cardiac and Vascular Group

    Commercial Intern- Cardiac and Vascular Group

    Job description
    Main Purpose Of Job

    Support the implementation of marketing plansand strategies aimed at achieving sales and profit objectives of Cardiac & Vascular group in SSA. These strategies cover products, pricing, processes and promotions
    Understanding the changing dynamics of the markets in terms of competitor activity, customer needs and behaviours in order to direct our resources to the company’s best advantage.
    Developing an expertise and understanding of the business to better direct strategy and train the distributor sales personnel to the level required to maximize results
    Support research and analysis into market/ country data and sales data to build plans to justify investment plans and decisions
    Support the commercial team in ensuring efficient execution of the sales operations process for order placement until thedelivery of goods to customers and manage the order tracker in relation to this and all other trackers in relation to sales and commercial operations
    To support the tender team in the preparation and execution of quotes

    Main Tasks/responsibilities
    Actively take part in the day to day requirements to support to the CVG commercial organization. This includes all administrative requirements pertaining to the roles and responsibilities:

    Development and implementation of marketing plan in conjunction with the Business Unit Manager & Product Manages to achieve forecasted revenue and margin targets
    Support the training and development of distributor sales team on product portfolios
    Develop and maintain key customer relationships
    Forecasting and inventory control measures to be conducted within forecasted parameters
    Marketing of assigned product range in conjunction with International Marketing Strategies
    Costing of products
    Updating of product and price lists
    Ensure integrity of management information on products
    Market surveys
    Training and updating of products to distributor Sales Representatives
    Liaison with hospital and medical staff
    Training of medical and hospital staff on safe effective use of Medtronic Products
    Convene workshops for HCP training
    Support the planning and implementation of CMEs and Product Launches
    Insight into new business and support of CVG Sales Team in all aspects to help achieve and exceed sales budget,
    Implementation of sales and marketing plan to ensure the growth of existing business as well as managing customer relations at all levels in your territory.
    Effectively manage expense budget allocations as well as sample and demo stock.
    Establish and manage a regular operating mechanism for receiving sales reports
    Manage processes and tools provided for the effective monitoring of orders and their supply
    Compile monthly distributor sales data and disseminate for effective evaluation
    Ensure regular evaluation of pipeline of tenders and tender process to ensure effective execution
    Compliance with Safety, Health & Environmental policies and procedures

    Must Have: Minimum Requirements
    Job Qualifications
    KNOWLEDGE/EXPERIENCE
    Requirements

    1 St Degree from any recognized university Diploma or Degree in the Nursing, Pharmacy, Biochemistry or other Science field
    At least one year of work experience in a multinational organization
    Strong operational and administrative skills
    Strong computational skills, ability to work to targets, results orientated, deadline driven
    Sound overall business knowledge and understanding
    Excellent communication and interpersonal skills
    Proficient in MS Office suite
    Presentation skills
    Previous project management experience

    Education
    Degree (or equivalent qualification)

    Driving license required.
    Experience using tools such as Word, Excel, PowerPoint and Internet search engines
    Strong English written and verbal communication skills.
    Ability to work remotely, with limited supervision

    SKILLS/COMPETENCIES:

    Customer Focus: Is dedicated to exceeding the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; Establishes and maintains effective relationships with customers and gains their trust and respect.
    Business Acumen: Knows how business works. Knowledgeable in current and future practices and trends and information affecting the medical devices business. Is aware of the competition and how strategies and tactics work in the marketplace. Can identify business and commercialization opportunities and can sell.
    Drive for Results: Can be counted on to exceed goals successfully. Steadfastly pushes self and others for results Able to communicate and drive the team to achieve goals.
    Problem Solving: Uses rigorous logic and methods to solve difficult problems with effective solutions. Is excellent at honest analysis. Looks beyond the obvious and does not stop at the first answers.
    Technical Learning: Naturally inquisitive with all things technical and seeks out technical challenges and comes to solid fixes. Seeks out opportunity to learn and develop.
    Planning and priority setting: Sets objectives and goals. Develops meticulous schedules and constantly reviews as other priorities arrive. Anticipates and adjusts from market issues. Is not afraid to escalate to get resolution of roadblock. Identifies the critical few for self and others easily.
    Decision Making: Gather information, evaluate and act, make critical decisions effectively, often without full information. Review and update as required to ensure business performance continuity and customer focus
    Innovation: Constantly update knowledge of business, competitors and technology to identify opportunities to improve the value of the Medtronic customer experience. Implement changes effectively and measure affects
    Action Orientated: Focused, is action orientated and full of energy for the things that he or she sees as a challenge. Not fearful of acting with a minimum of planning. Has the confidence to act. Gets on and seizes opportunity.
    Time Management (includes Priority Setting / Delegation): Uses his/her time effectively and efficiently; values time; concentrates his/her efforts on the more important priorities; gets more done in less time than others; can attend to a broader range of activities.
    Conflict Management: Manage conflict in a positive manner by reading situations quickly, exercises focused listening and resolves issues quickly and fairly through co-operation.
    Communication: Ability to communicate effectively, show empathy. Strong listening skills and be able to manage difficult conversations .

    Physical Job Requirements
    The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
    The physical demands described within the Day in the Life section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.