Job Overview
Reporting to the General Manager, the Front Office Supervisor main role will be to supervise and control all front office operations ensuring that revenues are maximized by providing excellent customer service.
He will ensure a warm and cordial reception to all our guests, ensure that check in procedures are strictly adhered to, be available to deal with clients’ complaints, ensure effective and speedy check out facilities, ensure set reservations and front office standards are adhered to, ensure proper staff management and any other duties that may be assisgned by management from time to time.
Qualifications for the Front Officer Supervisor Job
Diploma in Front Office Operations or related from a recognized institution
Computer Literate
Experience in working with a POS system
At least two year experience in a busy 4-5 star hotel l in a similar Position
Strategic, planning, problem-solving and analytical skills.
Team supervision experience.
Be able to work unsupervised in a busy environment
Excellent listening skills.
An experience and understanding of accounting and mathematical skills.
Friendly, social and pleasant personality.
go to method of application »
Company Founded: Founded in 1938
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Front Office Supervisor Sales and Marketing Manager Receptionist
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HR Manager
Principal Accountabilities
General
Provide comprehensive HR services to the businesses and engender an East Africa identity.
Drive the HR and People agenda for effective resource and business planning for both territories.
Influence for results as an active member of the African Senior Leadership Team
Develop and implement a Learning and Development programme, including the delivery of innovative L&D solutions.
Travel regularly and frequently as needed to various locations in Africa to ensure HR service is delivered to meet business needs.
Work closely with business heads to convert plans to actions and deliver to meet needs
Actively engage with Line Managers and staff to influence behaviours and facilitate organisation change
Proactively manage employee relations issues to enhance the employer/employee relationship
Develop and manage HR budgets as appropriate
Manage and contribute to regional, African and global HR projects as required.
Actively manage and coach the East African HR team members
Relationships
Develop and maintain effective working relationships with key business stakeholders in order to understand business issues and priorities.
Develop effective working relationships with the sector Finance Directors/Controllers so as to understand the financial and commercial issues of the business.
Establish a reputation for being credible, reliable and for getting things done.
Develop effective working relationships with colleagues in central and regional HR functions as necessary including the International Mobility Team, Reward Consultants and L&D Consultants.
Benchmark with peer group HR professionals in the region to keep abreast with current practices.
Develop and manage relationships with supply chain partners as appropriate to gain maximum value from such relationships.
Requirements
A Bachelors degree in a relevant discipline.
Advanced standing and Professional Membership of an appropriate HR Institution
Demonstrable progressive HR experience at senior level in a complex professional services environment
Proven experience and expertise in implementing HR Systems and processes.
Experience working in a multi-cultural environment.
Able to manage the complexity of delivering to meet business needs and doing so within the East African HR Policy framework.
Experience in planning, managing and successfully delivering on a large change project involving numerous stakeholders.
Grounded commercial understanding of how the business works
Personal style and magnetism enabling influence when communicating, presenting and writing.
Independent and confident and able to challenge with credibility.
Discrete and trusted when offering advice.
MEA experience will be beneficial as would successful experience working in a multi-cultural environments.
You will need to:
Be resilient and able to adapt to the fast rate of change.
Be open to others and to uncertainty
Maintain an engaging leadership style
Assert independent views and challenge when appropriate.
Work for the overall good of the Company (rather than through silo thinking)
Encourage and influence the behaviours of others to adopt a collaborative style -
Project Director
As part of our Middle East business strategy, we are currently looking for experienced Project Director (Education/Healthcare Projects) to join our team in Kenya to lead a major project.
Responsible for managing and leading a diverse team of professionals including Project Managers, Engineers, Construction Managers, Planner/Schedulers, Quantity Surveyors, Contractors and other supporting services.
Drawing on your existing education or healthcare projects experience, you will be responsible for managing the project direction and coordinating throughout all project life-cycles and final handover to the client.
Core ResponsibilitiesLead the Integrated Project Management Team to develop the strategy and execution plan on the project
Deliver on all technical and commercial aspects of the project as per the contract requirements
Manage the client relationship and key stakeholders
Be proactive in offering solutions to issues and opportunities.
Deliver the financial objectives for the project
Manage all project risk and contingencies
Ensure compliance with the Atkins/F+G Business Management System
Direct staff and resources to meet project delivery requirements
Manage the Project Manager’s performance of delegated responsibility
Business development to ensure repeat business
Be point of contact for Faithful+Gould in East Africa
Lead bids for other projects in East AfricaRelationships
Provide the principal point of contact with the clients’ senior representatives for the delivery of project services
Develop and maintain close working relationships with relevant project, technical, financial and commercial staff which may include direct hires and contractors.
Develop close working relationships with other Faithful+Gould business heads, locally and internationally
Develop effective working relationships with colleagues within the region and internationally to maximize the cost base and technical delivery capability
Support the Project Manager in the resolution of problemsSNC Lavalin’s Faithful+Gould business is one of the world’s leading integrated project and programme management consultancies, with over 2,400 professionals operating worldwide.
Our aim is to protect and maximize our clients’ interests throughout the planning and delivery of projects, ensuring they are delivered on time, on budget. We pride ourselves on collaborating with client teams and developing long-term relationships.
Key services include – Project management, programme management, project controls, commercial management, cost management and expert scheduling and construction planning.
Our industry is going through a digital transformation and we have been investing in and pioneering digital methods to improve all aspects of our service. We have focused our digital transformation around platform modernization and product development and through standardization and automation, we are achieving efficiencies that are directly passed on our clients who benefit from a consistent quality of service as well as the savings.
Active in the Middle East for over 20 years, we have offices in the UAE, Qatar, Oman and Saudi Arabia. We hire and retain only the best people in the industry. Our success is built on recruiting – and then developing – brilliant people from a broad range of professional and cultural backgrounds. It’s precisely this diversity of talent that sets us apart.
Core RequirementsWestern educated to a minimum of Bachelor’s degree in engineering, construction management or architecture
Chartered with a western recognised institute (to include but not necessarily be limited to APM, ICE, RICS, CIOB, AIA and RIBA).
A minimum of 15 years post graduate experience
A minimum of 10 years operating at senior management and director level
Experience in leading on major Education/Healthcare programmes of works
Proven success in the delivery of large healthcare capital projects within scope, time and budget
Experience in the planning, managing and successfully delivering on projects involving numerous stakeholders
Effective IT and communication skills in report writing, presentations and holding effective conversations
Experience of leading a business and having responsibility for a P&L account
Proven ability to lead, organize and direct large multi-national organizationBehaviours
Be resilient with a “can do” attitude and able to work under pressure
Be collaborative and able to work across regional and business boundaries
Be focused on delivering to agree objectives and standards
Assert independent views and challenge when appropriate
Willing to challenge the status quoRewards & Benefits
We offer an excellent package which includesA competitive salary
Transportation allowance
Medical and life insurance cover
22 calendar days annual leave
Medical and life insurance cover
Company gratuity scheme
Discretionary bonus scheme
Annual flight allowance to point of origin
Employee Assistance Programme – 24 hour free advice on financial, legal and family care specialists and also access to personal health, fitness and nutrition consultants -
Waiter / Waitress Mechanic Golf Course Supervisor
Job Description
The Waiter/Waitress maintains a clean and professional appearance by wearing the appropriate uniform at all times and welcome all guests warmly with an appropriate greeting.
The main objective of this role is to provide a friendly and efficient service within the bar and restaurant areas, dispensing orders accurately, with courtesy to the standards required according to Sigona Golf Club.
Qualifications, Experience & Competencies:Certificate in food and beverage sales and service
Certificate in Microsoft Office Applications/proficiency in using PoS System
Strong interpersonal skills
Excellent communication skills
Guest oriented and service minded
Self-motivated with a positive and professional attitude.
High attention to detail and accuracy
Very good analytical and problem solving skills
Ability to work as a team
High level of organization, integrity and honesty
Flexibility in schedule
3 – 5 years proven experience as Waiter/Waitressgo to method of application »
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Transport Manager
Acuity are the advisory business from Atkins. We help to successfully deliver our clients’ big ambitions for infrastructure and energy, worldwide.
The Acuity way is results-driven and engineering-led, to make our partnerships higher value and more rewarding. Together, our core areas of expertise enable us to deliver seamless, results-driven advisory solutions.
We are seeking a Transport Manager to support the business development for Acuity’s transport Advisory sector in Africa. You will closely with the market lead to develop business and deliver projects. The role will require to make frequent travels across Africa, especially in East Africa.You will have an appetite for supporting commercial growth of the company and the drive to develop your career in a true multi-disciplinary international consultancy environment.This is a permanent position and it is expected that the position will be based in our offices in Kenya or Tanzania.
Job RequirementsMinimum 8-10 years of experience in the transport advisory market
Undergraduate and post graduate qualification in transport planning or relevant subjects (i.e. transport economics, geography, transport engineering);
Membership of a relevant professional body;
Good technical leadership experience;
A good understanding of the African Transport Advisory market;
Good networking capability. Having an existing good client network in several African countries will be highly advantageous;
Good technical report writing, presentation and communication skills;
Highly numerate and the ability to apply the right professional judgment in solving challenging problems;
Technical and management skills relating bid writing and project management;
Technical skill relating to transport planning, urban planning, policy and strategy and transport economics;
Experience of working across different modes – road, rail, freight, aviation, public transport– would be advantageous;
Project management skill developed through working in international development consultancy environment; and
Experience of working or delivering projects for International Funding Institutions like the World Bank, African Development Bank, JICA, EU. -
Barman/Barista/Mixologist
Job Description
The Barman/Barrister/Mixology maintains a clean, sanitary and safe environment, a professional appearance by wearing the appropriate uniform at all times and welcome all guests warmly with an appropriate greeting.
The main objective of this role is to provide a friendly and efficient service within the bar, dispensing orders accurately, with courtesy to the standards required by Sigona Golf Club.
Qualifications, Experience & Competencies:Certificate in food and beverage sales and service
Certificate in Microsoft Office Applications/proficiency in using PoS System
Strong interpersonal skills
Excellent communication skills
Guest oriented and service minded
High attention to detail and accuracy
Very good analytical and problem solving skills
Ability to work as a team
High level of organization, integrity and honesty
3 – 5 years proven experience as Barman/Barrister/ Mixology -
Management/ Project Accountant
Job Description
As a provider of multi-disciplined technical services to the built environment, Atkins is committed to design excellence in the delivery of first class solutions which combine innovation, imagination and best practice. We operate at the forefront of transport, property and infrastructure sectors and are one of the worlds leading Engineering consultancies. Using a flexible and multi-disciplinary approach, we provide an independent service in key areas: consulting and project management.We are looking for a Management/Project Accountant to join the Africa Divisional Finance Team, within Kenya / Tanzania, which forms part of the wider Middle East and Africa Finance Function. The role reports directly into the Africa Head of Finance, and is 1 of 2 similar roles within the region (1 each in Kenya and Tanzania).The Africa Divisional Finance team is responsible for preparing financial budgets and forecasts for the regional projects, supporting the Project Managers and Project Directors in understanding the financial performance of their projects, and to help prepare and review the monthly management accounts for the region. The team is supported by the Middle East and Africa Finance Function (based in Dubai) and must also ensure compliance with the Group Finance Manual and provide support to the periodic statutory and internal audits.
Responsibilities
The Management/Project Accountant is a business facing role and will be expected to build strong work relationships with the project community (i.e. Project Managers, Project Directors, Bid / Win Work Teams, Practice Leads and Business Heads).
Core responsibilities will includePreparation of financial budgets and forecasts for projects along with subsequent analysis of significant variances.
Review of Project Summary Reports (PSRs) with Project Managers and Project Directors along with the explanation of financial trends.
Manage the time bookings for the assigned Sectors and review subsequent utilisation against targets.
Preparation of periodic management accounts and participation in their formal review.
Strong understanding of the requirements for project provisioning and best practices to follow.
Provide support on project enquiries and bids.
Develop strong working relationships with the Project Community and the Central Finance Function.
Creation of bespoke reports and summarises to present or analyse financial information about projects.
Ensure compliance with Group Finance Manual and use of best accounting practices;
Coordinating with, and providing samples to, internal and external auditors.
Ensure accuracy of workflow and completion within the specified deadlines;
Ad-hoc support to relevant business improvement projects;
Seek opportunities to learn new skills and aspire to develop within the team.Requirements
Technical Competencies (Essential)Bachelors degree in Finance/Accounting, Fully Qualified ACCA/CIMA/ACA/CPA or other recognised Western Accounting qualification;
Minimum of 5 years, Finance experience, with at least 2 being within an operational (Divisional) finance role.
Good understanding of a project lifecycle and the different measures of financial performance.
Experience in preparing Management Accounting packs and providing analyses and commentary over variances.
Experience in preparing budgets and forecasts.
Competent accountant with good understanding of double entry and accounting best practices.
Good knowledge of Microsoft Excel (ability to build custom models is an advantage).
Working knowledge of other Microsoft Office tools;
High standard of (numerical) presentation skills;
Excellent communication in English (both written and oral).
Experience of interacting with multiple businesses and finance functions;
Experience of working within a multi-cultural environment;
Proven ability to develop strong working relationships and communicate effectively at all levels.Desirable
Some Big 4 experience as a senior associate or above (PwC/EK/KPMG/Deloitte);
Has relevant industry experience in Construction, Engineering or a relevant Consultancy.
Working knowledge of JD Edwards, Hyperion Finance Management (HFM), Smart View and other specific IT systems and databased;Behavioural
EssentialInitiative Able to work independently with minimum supervision, make suggestions on best practice and improving current processes and procedures.
Problem Solving Can think of creative solutions to problems.
Strong management and interpersonal skills Able to develop productive internal working relationships with colleagues at all levels.
Analytical Able to analyse large volumes of date and clearly communicate findings.
Teamwork Willingly cooperate with others towards the same goals and objectives.
Communication skills Clear, concise and relevant in both the verbal and written form.
Time Management Able to prioritise, plan ahead and achieve objectives within strict deadlines.
Influencing Confident liaising with and influencing at all levels within the organisation.
Cultural Awareness Able to work within a diverse team and to engage all colleagues.
Capable of intelligent debate challenge colleagues in a constructive manner, communicate complexity clearly, avoid being abrasive or judgemental.Salary and Benefits
A competitive salary for the right candidate.
Annual leave allowance.
Medical and life insurance cover.
Company pension scheme. -
Mechanical Engineer CAD Technician (Mechanical) Electrical Engineer
Job Details
Atkins Kenya business is looking to hire a 3-4 Year experienced Mechanical Engineer for different assignments based in Nairobi, due to visa constraints we are only looking for Kenyan Nationals.
Duties and ResponsibilitiesCarry out engineering design related to the area of academic qualification under general direction of senior engineers.
Assist in conducting surveys and site investigations to gather field data and design information.
Assist in project management and coordination roles.
Perform construction site supervision and assist in contract management.
Assist in coordinating the activities of the design and construction teams to ensure quality of work and timely delivery of projects.
Assist in managing project issues, budgets and schedules.
Prepare and manage project documentation.
Assist in preparation of tender and contract documents.
Liaise with external project team members including the Client and attend meetings, as may be directed by senior engineers.
Carry out Quality Assurance (QA) and Quality Control (QC), implement and ensure Quality Management System (QMS) is adhered to on projects.
Provide assistance in bidding, as may be directed by senior engineers.
May be assigned the role of Project Coordinator, Assistant Resident Engineer (ARE), Inspector of Works, and/or Lead Engineer on projects.
Any other duties assigned.Qualifications
Bachelors and/or Master of Science (MSC) in the relevant engineering discipline
ProfessionalRegistration with relevant engineering bodies, and with ERB as a Graduate Engineer.
Membership in Professional SocietiesRequired Experience
Must have minimum 4 years or relevant experience in the area of specialization
Relevant SkillsUse of computers and knowledge of Microsoft Office applications and Ms Project
Possess knowledge on use of relevant engineering software and applications.
Engineering design, drawing preparation and checking skills, including knowledge of ACAD.
People skills including interpersonal, communication and presentation skillsRewards & Benefits
We offer an excellent package which includes:A competitive salary
Transportation allowance
Medical and life insurance cover
22 calendar days annual leave
Medical and life insurance cover
Company gratuity scheme
Discretionary bonus scheme
Annual flight allowance to point of origin
Employee Well-Being Programme – 24 hour free advice on financial, legal and family care specialists and also access to personal health, fitness and nutrition consultantsgo to method of application »
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Senior Engineer – Water and Sanitation
Job description
Atkins Africa is currently looking for an experienced Engineer in Water and Sanitation to form part of our project team based in Kenya.
Duties And ResponsibilitiesCarry out engineering design related to the area of academic qualification.
Conduct Surveys and site investigations to gather field data and design information.
Perform project management and coordination roles.
Perform construction site supervision, contract administration and management of project issues.
Coordinate the activities of the design and construction teams including multi disciplinary project inputs to ensure quality of work and timely delivery of projects.
Prepare and manage project budgets and schedules.
Prepare and manage project reports and documents.
Prepare and administer project tender and contract documents.
Liaise with external project team members including the Client and attend meetings.
Carry out Quality Assurance (QA) and Quality Control (QC), implement and ensure Quality Management System (QMS) is adhered to on projects.
Prepare bid documents for projects and assist in carrying out contract negotiations.
Marketing and business development of the service line and the company in general as directed by the SLM.
May be assigned the role of a Project Manager, Project Coordinator, Resident Engineer (RE), and/or Discipline Lead Engineer on projects.
Any other duties assigned.Qualifications
Academic
Bachelors and/or Master of Science (MSC) in the relevant engineering discipline
ProfessionalRegistration with relevant engineering bodies, and with ERB as a Registered Engineer.
Membership in Professional SocietiesRequired Experience
Must have minimum 5-10 years or relevant experience in the area of specialization
Relevant SkillsUse of computers and knowledge of Microsoft Office applications, and Ms Project.
Possess expertise in relevant engineering software and applications.
Engineering design, drawing preparation and checking skills.
People skills including interpersonal, mentoring, motivating, negotiation, delegation and control, communication and presentation skills
Knowledge of contract management and administration -
Regional Security Manager – SSAF
The Regional Security Manager will ensure that existing and forthcoming projects within the Sub Saharan Africa portfolio are delivered at a minimised level of exposure to risk. The primary focus of this role will be on supporting the delivery of our Somalia based projects.
The Regional Security Manager will manage the security and logistics of all our projects in the region, with support from in-country project management teams, and in coordination with the Programme Manager and Coordinator.
Region-wide
Manage and update Health, Safety and Security provisions for projects in the region, carry out risk assessments, and ensure mitigation measures are in place and complied with. This will include, but not be limited to, the following:Review daily and weekly news and information reports to inform evaluations of levels of threat to projects and project teams;
Maintain information exchange networks with organisations working in the same region to inform evaluation of threat levels;
Implement and manage any changes of security profile as a result of intelligence;
Review and update current Health, Safety and Security policy, implementing recommendations falling out of the review in agreement with management;
Update and communicate incident response and management procedures;
Perform due diligence and quality assurance reviews of subcontractors, building their capacity where necessary to improve services;
Respond appropriately to any HSS incidents in line with Aktis Incident Management protocol;
Identify and evaluate external trainings (HEAT or specialised trainings); assist teams in booking trainings; maintain high standards of staff training. Maintain a log of all HEAT trained staff;
Deliver HSS inductions to project personnel;
Develop policies for providing psychosocial support, gender-sensitive security advice and response to sensitive or personal issues;
Set and Maintain HSS standards for Aktis field programmes, reporting changes of risk to the senior management team, and contribution to the risk management committee;
Ensure that the Aktis crisis management systems are established and practiced through “Desk top” exercises, in accordance with the prevailing threat environment for the country/region;
Perform visits to existing projects to ensure policy and procedure is adhered to, providing training, and scope out new locations to advising on measures of mitigation;
Carry out investigations and make recommendations for changes into incidents and issues.
Somalia specific
In addition to the above, the Somalia specific role will include the following operation management requirements: finance, logistics and procurement.Act as in-country security focal point and delegate this task as appropriate when not in country;
Oversee the day to day logistical requirements of the programme. This will include but not be limited to the following:
Provide weekly movement requirements to the project security provider;
Provide daily confirmation of movement requirements to the project security provider;
Track team movements via whatsapp group.Manage local or international procurement in line with budget according to an agreed procurement process. This will include but not be limited to:
Identify project needs in collaboration with the project team;
Obtain quotes from relevant suppliers;
Support subject matter experts to develop proposals for procurement for PM and client approval;
With the Aktis HQ team, ensure appropriate contracts or agreements in place;
Monitor and facilitate timely delivery of equipment;
Conduct quality assurance and follow-ups as required on procurement.Support the technical delivery of the project through advising and mentoring the Somali counterparts on Health and Safety SOPs and basic first-aid at their place of work. In addition, carry out security assessments of government departments in Mogadishu as required.