Company Founded: Founded in 1938

  • Project Manager

    Project Manager

    Location: Up to 65-70% FTE in Somaliland, with remaining 30-35% from home base (including UK)
    The role:
    You will be an experienced project manager in the development sector with strong and demonstrable technical, management, organisational and interpersonal skills. The successful candidate will take up the management of a multi-million-pound programme of work in Somaliland delivered in consortium with Axiom International on behalf of the UK Government.
    The successful candidate will lead the management of the security and justice sector reform programme, ensuring smooth running and effective delivery across the multi-strands capacity building activity within the justice, police, defence and coastguard sectors. They will oversee the technical delivery of a team of international and local consultants, and lead a small management team in line with direction provided by the Programme Director. The candidate will be the focal point of contact for the client, working closely with them to meet programme objectives and adapt the programme to the evolving context.
    Summary of responsibilities

    Project Management

    Leading implementation of complex, multi-workstream security and justice programme in Somaliland to ensure delivery to the highest standards;
    Preparing and maintaining project tools, including input schedules, workplan and logframe, and proactively managing the team and project planning to tackle challenges as they arise;
    Providing technical oversight of staff, consultants and partners to ensure delivery is in line with workplans, result framework and activity is proactively problem-solving, adapting and taking opportunities as they arise to meet project outcomes;
    Developing and maintaining project and country risk matrices, ensuring risks are managed and escalated appropriately;
    Acting as focal point of contact for client, partners and other donors, plus liaising with stakeholders on a regular basis;
    Routinely leading on project discussions and presentations with a wide variety of project stakeholders, partners and clients on a range of technical topics;
    Writing client weekly, monthly, and quarterly reports;
    Drafting, reviewing or contributing to technical project deliverables including proposals, reports, evaluations and stakeholder workshops.

    Financial Management

    Developing and updating budgets, ensuring associate and partner inputs remain within budget;
    Managing the cashflow and invoicing process, and overseeing procurement;
    Writing financial reports.

    Partner Management

    Managing technical input of partners to ensure timely project delivery;
    Managing relationships with local and international partners to ensure effective collaboration and high-quality project delivery.

    Business Development

    Developing new business leads and generate new revenue sources for Aktis in the Sub Sahara Africa region, and actively build and maintain broad client, consultant, potential partner, competitor and host government networks;
    Proactively taking an independent lead role in progressing strategic pursuits, planning, preparation, delivery and quality assurance of tender and proposal submission activities.

    The successful candidate will have:

    Minimum 3 years’ post-qualification experience in project management;
    Minimum Bachelor’s degree within a related field, such as International Development, Politics, Law, Business Management;
    Field based experience working in developing and/or fragile and conflict states;
    Experience engaging with foreign government departments and/or ministries;
    Track record of project financial management;
    Knowledge and understanding of donor/funding processes and mechanisms;
    Experience in using a results framework;
    Fluency in English (full professional proficiency)

    And ideally have:

    Project Management training, such as Agile or similar;
    Previous experience working in the Horn of Africa region

  • Management Accountant

    Management Accountant

    Job Description
    We are looking for a Project / Management Accountant to join the Africa Divisional Finance Team, within Kenya / Tanzania, which forms part of the wider Middle East and Africa Finance Function. The role reports directly into the Africa Head of Finance / Finance Manager, and is 1 of 3 similar roles within the region (2 in Kenya and 1 in Tanzania).
    The Africa Divisional Finance team is responsible for preparing financial budgets and forecasts for the regional projects, supporting the Project Managers and Project Directors in understanding the financial performance of their projects, and to help prepare and review the monthly management accounts for the region.
    The team is supported by the Middle East and Africa Finance Function (based in Dubai) and must also ensure compliance with the Group Finance Manual and provide support to the periodic statutory and internal audits.
    The Project / Management Accountant is a business facing role and will be expected to build strong work relationships with the project community (i.e. Project Managers, Project Directors, Bid / Win Work Teams, Practice Leads and Business Heads).
    Responsibilities

    Preparation of financial budgets and forecasts for projects along with subsequent analysis of significant variances.
    Review of Project Summary Reports (“PSRs”) with Project Managers and Project Directors along with the explanation of financial trends.
    Manage the time bookings for the assigned Sectors and review subsequent utilisation against targets.
    Preparation of periodic management accounts and participation in their formal review.
    Strong understanding of the requirements for project provisioning and best practices to follow.
    Provide support on project enquiries and bids.
    Develop strong working relationships with the Project Community and the Central Finance Function.
    Creation of bespoke reports and summarises to present or analyse financial information about projects.
    Ensure compliance with Group Finance Manual and use of best accounting practices;
    Coordinating with, and providing samples to, internal and external auditors.
    Ensure accuracy of workflow and completion within the specified deadlines;
    Ad-hoc support to relevant business improvement projects;
    Seek opportunities to learn new skills and aspire to develop within the team.

    Requirements

    Fully Qualified ACCA/CIMA/ACA/CPA or other recognised Western Accounting qualification;
    Minimum of 5 years, Finance experience, with at least 2 being within an operational (Divisional) finance role.
    Good understanding of a project lifecycle and the different measures of financial performance.
    Experience in preparing Management Accounting packs and providing analyses and commentary over variances.
    Experience in preparing budgets and forecasts.
    Competent accountant with good understanding of double entry and accounting best practices.
    Good knowledge of Microsoft Excel (ability to build custom models is an advantage).
    Working knowledge of other Microsoft Office tools;
    High standard of (numerical) presentation skills;
    Excellent communication in English (both written and oral).
    Experience of interacting with multiple businesses and finance functions;
    Experience of working within a multi-cultural environment;
    Proven ability to develop strong working relationships and communicate effectively at all levels.

    Desirable

    Some Big 4 experiences as a senior associate or above (PwC/EK/KPMG/Deloitte);
    Has relevant industry experience in Construction, Engineering or a relevant Consultancy.
    Working knowledge of JD Edwards, Hyperion Finance Management (HFM), Smart View and other specific IT systems and databased;

    Behavioural

    Initiative – Able to work independently with minimum supervision, make suggestions on best practice and improving current processes and procedures.
    Problem Solving – Can think of creative solutions to problems.
    Strong management and interpersonal skills – Able to develop productive internal working relationships with colleagues at all levels.
    Analytical – Able to analyse large volumes of date and clearly communicate findings.
    Teamwork – Willingly cooperate with others towards the same goals and objectives.
    Communication skills – Clear, concise and relevant in both the verbal and written form.
    Time Management – Able to prioritise, plan ahead and achieve objectives within strict deadlines.
    Influencing – Confident liaising with and influencing at all levels within the organisation.
    Cultural Awareness – Able to work within a diverse team and to engage all colleagues.
    Capable of intelligent debate – challenge colleagues in a constructive manner, communicate complexity clearly, avoid being abrasive or judgemental.

    Salary and Benefits

    A competitive salary for the right candidate.
    Annual leave allowance.
    Medical and life insurance cover.
    Company gratuity scheme.
    Discretionary bonus scheme.

  • Principal MEP Engineer

    Principal MEP Engineer

    Job description
    Atkins Africa is currently looking for an experienced MEP Engineer to form part of our Mechanical, Electrical, and Plumbing (MEP) project team based in Kenya. The ideal candidate would be required to provide hands-on design and site monitoring input on projects and provide leadership to design teams as well as support in business development of the unit.tion, testing and commissioning, and authority approvals
    Responsibilities

    Carry out engineering design related to the area of academic qualification.
    Conduct Surveys and site investigations to gather field data and design information.
    Perform project management and coordination roles.
    Perform construction site supervision, contract administration and management of project issues.
    Coordinate the activities of the design and construction teams including multi disciplinary project inputs to ensure quality of work and timely delivery of projects.
    Prepare and manage project budgets and schedules.
    Prepare and manage project reports and documents.
    Prepare and administer project tender and contract documents.
    Liaise with external project team members including the Clients and attend meetings.
    Carry out Quality Assurance (QA) and Quality Control (QC), implement and ensure that all QSSE systems are followed and implemented on projects.
    Attend and participate in interdisciplinarty coordination meetings.
    Ensure compliance with company policies / project management manual including HSE and QA
    Lead in compilation and improvement of sets of design guidelines and criteria for MEP discipline on projects.
    Marketing and business development of the MEP unit and the company in general in liaison with the relevant market lead.

    Requirements
    Academic Qualifications

    Bachelors Degree or equivalent in a MEP related field
    Master of Science (Msc) in the relevant engineering discipline is preferred but not mandatory.

    Professional Qualifications
    Be a member of a relevant professional body or be accredited by a relevant body such as Engineers Board of Kenya, Chartered Institute of Building Services Engineers (CIBSE) or their equivalents.
    Required Experience

    Minimum 15 years experience and preferably have experience similar to this role;
    A minimum of 5 years experience working in African Countries;
    Demonstrable track record in the delivery of large multi disciplinary projects, and in working closely with other disciplines including architects, quantity surveyors, project managers and other engineers in a building project context;
    Capable of reviewing and improving existing operations within an organisation through all the project phases (processes and procedures in both office and site), assessing both the strengths and weaknesses and assisting in compiling a bespoke set of process and procedures of all of the activities including but not limited to quality, progress, commercial matters, value, safety, design and construction.
    Good appreciation of computer aided design of MEP services including REVIT modelling and application of BIM in the design and information management processes.
    In-depth knowledge of project controls procedures.
    A “rounded profile”, comfortable with planning, analysis and managing process and commercial considerations. The successful candidate will also be able to mobilise people and teams and drive for a successful delivery through training/mentoring/shadowing and auditing of work processes.
    Effective in building good working relationships within complex structures both within projects, with clients and internally.

    Relevant Skills

    Use of computers and knowledge of Microsoft Office applications, and Ms Project
    Possess expertise in relevant engineering software and applications, such as REVIT.
    Engineering design, drawing preparation and checking skills.
    People skills including interpersonal, mentoring, motivating, negotiation, communication, delegation and control and presentation skills
    Knowledge of contract management and administration

  • Office Manager – Nairobi

    Office Manager – Nairobi

    Job Reference Number: KENOM 18/01/RW
    The role:
    The office manager is responsible for the smooth running of the Aktis Nairobi office, Aktis’ assets and facilities in Kenya, and supporting project coordination and delivery. This will include:
    Managing the Nairobi office finances:

    Overseeing the office budget;
    Managing daily bookkeeping and financial reconciliation in accordance with Aktis’ financial procedures;
    Submit timely and accurate cash flow projections and requests;
    Monthly financial reporting of all Nairobi accounts;
    Coordinate payments to national staff and suppliers;
    Liaise with accountants and banks;
    Ongoing liaison with Aktis’ HQ Finance team;
    Managing payment of project expenses and staff/associate salaries (in cash and via online transfers);
    Ensuring Aktis Iraq remains compliant with local and international legal obligations;
    Manage Nairobi office petty cash.

    Managing day to day office requirements, including:

    Procuring office equipment and supplies, ensuring the office is properly outfitted and consistently stocked;
    Managing office communications, including mobile phone plans;
    Managing Aktis office spaces, including hiring and managing cleaners, provision of utilities such as electricity and internet connections and organising office maintenance;
    Providing local ICT support to staff, such as procuring and installing computers and other ICT equipment for staff with support from Aktis’ central IT support;
    Liaising with landlords;
    Making travel arrangements for team members;
    Filing and scanning documents and information accurately and in accordance with Aktis’ policies / procedures;
    Arranging, scheduling, setting agendas, and reporting on project meetings;
    Maintaining information and knowledge management systems proactively.

    Providing HR support to the Nairobi office:

    Plan and conduct induction training for new staff based in Nairobi on Aktis systems and processes;
    Manage holiday approvals and log sick leave;
    Draft contracts for Kenyan staff;
    Arrange staff health plans;
    Ongoing liaison with Aktis HQ HR team.

    Functioning as the Aktis security focal point:

    Track all security updates from our security providers in Kenya, updating the risk assessment and HSS plan for the country as necessary;
    Provide guidance on the security situation in Nairobi and across Kenya to the team and visitors as required; and
    Make recommendations to the Aktis country HSS Manager on HSS-related decisions.

    Supporting project delivery:

    Manage project related logistics;
    Set up meetings;
    Arrange travel and accommodation for staff and associates relevant to Aktis’ operations;
    Process staff and associate timesheets and expense claims efficiently and accurately;
    Develop friendly professional relationships with associates.

    Supporting Client and stakeholder engagement, ad hoc translation support and engaging with local authorities on taxation and legal matters.
    Requirements:

    A minimum of three (3) years’ post-qualification experience working on implementation of international donor funded development projects in Kenya, or with an international NGO;
    Previous financial and operational management experience in an international company, managing Kenyan and international staff;
    Demonstrated organisational and administrative skills and excellent inter-personal skills;
    Experience working for an organisation operating in fragile and conflict affected areas, including assessing risk;
    Experience arranging travel, including to high risk environments;
    Experience of writing and communicating in English through professional email correspondence and official letters.
    Excellent spoken Swahili and Somali, with writing desirable;
    Experience working with remote teams.

  • Project Manager Somalia/Kenya

    Project Manager Somalia/Kenya

    Job description
    Time commitment: full time for 6-12 months with the possibility of extension.
    Location: Based in Nairobi, Kenya or London, UK, with a minimum of 50% travel to Somalia.
    The role:
    The Project aims to promote security in Somalia. Working with the Federal Government of Somalia and the regional administrations, the core objectives are to enhance security in Mogadishu and at the Federal Member State level by improving security sector coordination.
    The Project Manager (PM) will be experienced in the development sector with strong and demonstrable technical, management, organisational and interpersonal skills. The successful candidate will lead the management of the Project to ensure its smooth running and effective delivery, and support on business development. They will guide and advise the team on how Aktis’ technical solutions will contribute to the project outcomes and the client’s objectives, while providing high-level management direction to the delivery team. The PM will interact and communicate with our clients, project partners and technical associates, and support the expansion of our project portfolio by developing an understanding of key stakeholders, networks and current issues.
    Main responsibilities include:

    Project Management

    Leading the design and implementation of complex, multi-workstream projects to ensure delivery to the highest standards;
    Preparing and maintaining project tools, including input schedules, workplan and logframe, and proactively managing the team and project planning to deal with challenges as they arise;
    Providing technical oversight of staff, consultants and partners to ensure delivery is in line with project workplans and results framework
    Developing and maintaining project and country risk matrices and ensuring these are escalated appropriately;
    Routinely leading on project discussions and presentations with a wide variety of project stakeholders, partners and clients on a range of technical topics;
    Drafting, reviewing or contributing to technical project deliverables including proposals, reports, evaluations and stakeholder workshops.

    Financial Management

    Developing and updating of budgets, ensuring associate and partner inputs remain within budget;
    Overseeing the cashflow and invoicing process, and procurement;
    Overseeing the writing of financial reports.

    Partner Management

    Managing technical input of partners to ensure project deliverables are on time and to quality, through establishing collaborative working relationships.

    Requirements:
    The ideal candidate will have a minimum of 5 years post-qualification experience in project management; a degree within a related field such as International Development, Politics, Law, Business Management. This person would ideally be trained in Project Management (Agile or Prince 2) and preferably have previous experience working in Somalia. The candidate must have in-depth experience in on of the following areas: Institutional Development/ Organisational Change; Monitoring and Evaluation; Communication.

  • Project Officer Somalia

    Project Officer Somalia

    Location: Based in Nairobi, Kenya or London, UK, with some potential travel to Somalia.
    The role:
    The Project aims to promote security in Somalia. Working with the Federal Government of Somalia and the regional administrations, the core objectives are to enhance security in Mogadishu and at the Federal Member State level by improving security sector coordination.
    The Project Officer (PO) will be responsible for support the delivery of the Project. They will work under the guidance of the Project Manager and Project Coordinator to ensure the project is administered in accordance with Aktis’ standards. This will involve providing logistical, HR, risk management, procurement, financial and client reporting support to the project. From time to time, the PO may also be assigned to support the development of a project proposal or bid.
    Specific responsibilities include:

    Providing administrative support to staff and associates who are deploying to Somalia. This will include booking travel and accommodation, logging deployments, and arranging health, safety and security briefings;
    Administering Aktis’ project management systems such as SalesForce, Trello and Sharepoint, and supporting associates to log their time and expenses;
    Drafting company-wide updates to cover developments on the project on a weekly basis;
    Supporting the Procurement Manager with procurement administration and logistics;
    Supporting the Project Manager and Coordinator with external project reporting, including providing editorial and formatting advice;
    Providing administrative support to the financial management of the project, by managing payments with international financial transfer companies, filing receipts and recording transactions where appropriate. This will also involve supporting the Project Coordinator by tracking project expenditure, processing invoices and developing client financial reports;
    Assistance with setting up external meetings with clients and partners and preparation and attending such meetings where feasible.

    Requirements:
    The successful candidate will have experience of writing and communicating in English through professional email correspondence, official letters and/ or reports; Performed basic financial administration functions such as managing expenses; Experience using Excel, Powerpoint, Word and Outlook; and experience working with diverse teams and a familiarity with non-discrimination principles.

  • Senior Commercial Manager

    Senior Commercial Manager

    Job description
    Working on a large high-rise development in Nairobi this role is to be part of the commercial team of the Programme Management Consultant. The successful candidate should have experience in the procurement, management and administration of design consultancy, project management consultancy, cost consultancy and construction contracts. The candidate should be well versed in the pro-active management of change, and should ideally have experience of managing and leading a team on a high-rise development as part of the Project or Cost Management Consultant.
    The project will comprise construction of two towers (G+50 and G+30) floors (totalling approximately 80,000 square metres) and supporting infrastructure including approximately 4 basement parking levels. One of the towers is intended to contain residential apartments while the other is offices. The target construction cost for the development is US$ 80 million.
    Faithful+Gould is one of the world’s leading consultancies providing integrated project and programme management services for construction and engineering projects, with a turnover in excess of £200 million.
    Faithful+Gould worldwide has access to 2,300 consultants, of whom 400 are located in the Middle East across six offices. We have successfully delivered commercial advice and management support for over 65 years to clients in Asia Pacific, Europe, Middle East, UK, and North America. We are a wholly-owned subsidiary of the Atkins Group, the design and engineering company.Active in the Middle East for 18 years, Faithful+Gould combines in-depth knowledge of the region with the ability to draw on our global resource and constructive expertise, to deliver the most challenging of projects. With registered companies in Dubai, Abu Dhabi, Qatar, Oman, Saudi Arabia, and Kuwait, this makes us one of the strongest international construction consultancies in the region.
    Key responsibilities include:

    Drafting of contract agreements, inclusive of scope of services/works;
    Oversight of Contract Administration, inclusive of design consultants and contractors within the programme;
    Develop, review and update a change management system and procedures that capture complete, accurate and consistent baseline documents, and ensure changes in design and construction and any other change are controlled in accordance with the contract documents and/or programme controls procedures;
    Oversee the change process to ensure uniformity of application across all existing contracts of the programme and the projects for design details, material approvals and other related items ;
    Create and implement an internal Change Management Plan, Change Log, and associated governance processes;
    Monitor changes and potential changes across the programme against the contractual and scope baselines;
    Evaluate cost implications of changes to contracts that are determined as necessary to implement;
    Alert the Employer of any actual, perceived or expected departure from contractual requirements and prepare analysis of potential issues, resolution options and related recommendations;
    Procurement: lead/manage the entire tendering process from the development of procurement strategies, prequalification, tender, review, through to the negotiation and award of consultants and contractors;
    Proactively supervise all aspects of contracts within the programme including, but not limited to: monitoring contract compliance, terms and conditions, supervising and reviewing overall performance of service level agreements, managing receipt and documentation of change requests and coordinate the review process by appropriate programme stakeholders, ensure that contract related changes / variations are communicated to appropriate stakeholders, delivery of contract deliverables, payment procedures and management reporting;
    Contribute to risk management process and review meetings.

    The successful candidate should be:

    Degree qualified in Commercial Management / Quantity Surveying
    Able to work as part of a team and show good teamwork skills;
    RICS chartered or equivalent qualification;
    Have 5 years overseas experience as a minimum;
    Have previous experience of working on high rise (G+30 floors min) developments;
    Ideally based within Kenya or be willing to relocate upon acceptance of the position

  • Regional Director – Sub Saharan Africa

    Regional Director – Sub Saharan Africa

    The role:
     
    The role has three major responsibilities:

    Regional Business Development: The RD will lead the development of new business across the region, with support from country managers and technical practice leads.
    Ensuring Quality of Delivery:The RD will be responsible for overall quality of programme design and implementation to ensure consistent delivery to high standards across the Aktis Africa portfolio.
    Strategic and Operations Management:The RD will oversee management of Aktis’ operations in the region by supervising Country Offices in Sub-Saharan Africa. The RD is responsible for developing and executing a regional strategy that brings the offices together to share resources, lessons learned, programming best practices and region-wide trends.

    Location
    The RD will be based in Nairobi or another key African capital with regular travel to other offices in the region as well as to Head Office in London and other global locations as required.
    Requirements:

    Senior management experience in business development, consulting, project leadership and delivery;
    Strong strategic marketing expertise, with experience developing and communicating value propositions and comparative advantages to expand the business portfolio in an international development context;
    Proven expertise in international development in the areas of security, justice, governance, conflict management and peacebuilding;
    Substantial experience in project management, risk management, project quality assurance or related consulting areas;
    Dynamic and results oriented leadership of dispersed, multidisciplinary teams, with a strong track record of direct personnel management;
    High levels of analytical, written and oral communication skills in English
    Intimate knowledge of the political and social contexts of Aktis’ countries of operation in Africa, and a wide network of regional contacts
    French is advantageous

  • East Africa Clinical Technical Specialist

    East Africa Clinical Technical Specialist

    Position Overview / Purpose: The role is responsible to provide clinical and technical support for the entire range of Cochlear products, including hard- and software components, to all clinics within the geographic scope of responsibility (currently Kenya and Tanzania).
    This includes providing on-site clinical / technical services, such as switch-ons / fittings / software programming, solving technical issues as well as email and phone support. 
    The role is further responsible to train clinical professionals and staff about Cochlear’s new products and service offerings.
    It is integral part of the role to establish strong relationship with clinic professionals by providing outstanding clinical and technical support.
    Accountabilities:
    Provide Clinical and Technical Support to Clinical Professionals and Patients
    Train Clinical Professionals and Patients about Cochlear’s Products & Services
    Support and attend national and international Event
    Minimum Requirements:
    Education: 
    Degree in Engineering or Audiology
    Work / Research Experience:
    1-3 years working in medical technical or health care industry.
    Interested in acquiring business/commercial skills.
    IT Skills: 
    MS Office (advanced)
    Soft Skills:
    Good interpersonal and relationship building skills.
    Strong communication and presentation skills.
    Language Skills:
    Fluent English and Swahili.
    Ideal
    Work Experience: Experience working in international company in industry sector and similar position.
    . Knowledge of hearing instruments (implantable hearing solutions and/or hearing aids).

  • Talent Manager

    Talent Manager

    The Talent Manager, ME&A will develop and implement Talent Management, Learning & Development and Engagement practices and policies to support business objectives. Guide and support the HR Business Partners in the delivery of all global and regional Talent Management programmes and platforms in all Sectors and Divisions across the Middle East & Africa.
    Responsibilities
    Collaborate with regional and global HR colleagues in the development and design of Talent Management programmes and platforms
    Execute the Talent Management Strategy, which includes review of succession plans, identification and assessment of high potentials and targeted development plans
    Lead the review and execution of our Learning & Development regional portfolio
    Coordinate with key global and regional HR colleagues the review and execution of our annual employee satisfaction survey
    Jointly with our Communication and Marketing team, develop and implement targeted engagement initiatives to support the embedding of our high performance culture
    Act as Business Partner with our Acuity Business, provide operational HR support and guide on HR best practices
    Coordinate of ME&A Graduates Development Programme
    In collaboration with global and regional HR colleagues, lead the execution of our Performance Review process
    Provide support and guidance on psychometric tools and provide necessary guidance to HR colleagues and line managers
    Act as HR single point of contact for the WBN (Women Business Network)
    Atkins has been established in the Gulf for over 40 years, having first carried out design and supervision commissions in the Gulf area in 1967. The regional head office (Dubai) was established in 1979.
    We provide a full range of design, engineering and project management services for buildings, transportation and other infrastructure programmes.
    Atkins in the Middle East now employs around 2,000 staff serving Gulf clients across all market sectors from offices in Abu Dhabi, Al Ain, Doha, Dubai, Jeddah, Kuwait City, Manama, Muscat, Riyadh, and Sharjah.
    As a provider of multi-disciplined technical services to the built environment, Atkins is committed to design excellence in the delivery of first class solutions which combine, innovation, imagination and best practice.
    Qualifications
    Relevant university degree
    Skills/Experience
    Proven track record in a HR Business Partner role or similar
    Atleast 10 years’ experience in Human Resources
    Very good at managing stakeholders and build relationship
    Strong problem solving skills. Thinks in terms of sustainable solutions and spots opportunities to use technology
    Experience with progressive Talent Management practices
    Good advisory/coaching skills
    Well organised with strong project management skills
    Experienced in handling highly sensitive data in a professional manner
    Good written and verbal communication skills, concise and clear
    Excellent attention to detail
    Proficient in Excel (e.g. vlookup, pivot tables, statistical analysis)
    Proficient in PowerPoint and Word
    Behaviours
    Ethical and authentic
    Pro-active with strong professional curiosity
    Takes ownership and is accountable
    Lateral thinker with ability to connect the dots
    Ability to get into the detail without losing sight of the bigger picture
    Embraces change and enjoys innovating and improving processes/customer experience
    Strong customer focus
    Resilient and self-motivated, hands on approach
    Strong personal work ethic
    Flexible, handles ambiguity well
    Collaborative, team player.