Company Founded: Founded in 1937

Impact Lab – Communications Coordinator

The Opportunity
As the Communications Coordinator you will be responsible for the creation, oversight and maintenance of all Impact Lab communications channels and initiatives, both internal and external to the organisation. Including marketing campaigns, publications, website upkeep and social media presence. In addition, this role will support in the planning and execution of events such as educational webinars, networking discussions, and so forth.
The Individual

We are looking to recruit an individual who has excellent written, verbal and interpersonal skills, who has experience of creating engaging and accurate content, as well as experience of managing communication tools such as social media.
With excellent attention to detail and organisational abilities, you will be able to prioritise tasks as well as to take initiative. You will be proficient in Microsoft Office, content management systems and social media platforms

SKILLS

Excellent written, verbal and interpersonal skills
Exceptional writing skills and ability to compose engaging and accurate content
Experience managing communications tools, such as social media
Attention to detail
Excellent organisational abilities, able to prioritise tasks and deliver to tight deadlines
Proficiency in Microsoft Office, content management systems and social media platforms
Proven expertise in managing social media channels
Understanding of communications, public relations and marketing best practices
Ability to think strategically and identify ways to improve communication efforts
Must be resourceful and take initiative even when given minimal direction
Knowledge of desktop publishing software (InDesign/Photoshop) is a bonus
Fluency in Spanish and/or French is a bonus

BEHAVIOURS

Pro-active team player with a flexible and dynamic approach
Self-starter and ability to work independently in a fast-paced, often ambiguous environment
Ability to build collaborative working relationships with internal and external partners
Logical and structured in approach
Holds a high-quality standard and helps others meet standards
Passion for equality, including gender equality, inclusion and girls’ and women’s economic empowerment
Ability to create climates of trust inside and outside the organisation by being open, honest and transparent, holding his/herself and others to account for decisions and impact on others

Apply via :

al.org

October 29, 2024
Senior Business Development Coordinator – Re-Advertisement

ROLE PURPOSE
The Senior Business Development (BD) Coordinator will play a critical role in the development and realization of an ambitious business development country strategy. The role will support the BDM in market research, identification of emerging trends as well as coordinating specific end to end bid development, which may include but not be limited to synthesis of the opportunity, partner identification and managing of assigned proposal development teams and with a view to leading collaborative teams that promote winning proposals. Under the direction of the Head of Business Development, the incumbent will support the identification of new business development and identify new funding opportunities and ensure appropriate tracking of such bids in line with Plan Kenya systems and standards and oversight for business development end to end business processes for bids as assigned.
ACCOUNTABILITIES AND MAIN WORK ACTIVITIES
Support in the development of opportunities such as proposals, concepts to donors (including institutional, corporate, multilateral, and, foundations, etc.). (40%)

Prepare and develop concept notes and other proposal write ups including proposals;
Monitor, document and highlight new business development to ensure that Plan Kenya is abreast of new opportunities in line with Plan Kenya’s strategic focus;
Support the effective tracking of opportunities on Plan Kenya corporate business development pipeline tracking tool on Plan’s Grant Management Tracking portal whilst ensuring accurate information on databases

Representation, Partnerships Engagement and Networking (10%)

Lead in strategic repositioning and build strategic partnerships for new resource mobilization and program development
Build a network of professional business contacts within Plan’s industry including negotiating partnership teaming arrangements, related budgets and other institutional arrangements with partners;
As delegated and under the direction of the Head of Business Development and Partnerships, represent Plan Kenya to donors and partners in line with the an agreed upon Country office response plan;
Attend forums and meetings (including Skype calls) with/or on behalf of the Head of Business Development and Partnerships to represent Plan that will advance its interests to improve its resource base;
Support to mobilize and setup network meetings between Plan Kenya, its partners, donors and other interested parties.

Project Start-up and Contracting (10%)

Develop Fund Agreement Documents and monitor to ensure contracting is finalized between National Offices (NOs) and Plan Kenya;
Act as a liaison between Grants Department and Business Development Department to ensure there is a harmonized coordination between the departments especially during proposal development (including developing proposal budgets), contracting and hand over of contracted projects to the Program leadership and project staff;
As part of hand over processes, support in setting up new project start up workshops with the program team and designated project staff and other Plan International key staff.

Support a high performing team and ensure all relevant departments have the necessary knowledge and skills to acquire and implement sustainable grant funding (30%)

Identify staff training needs and Work together with the Head of Business Development to identify and coach Plan Kenya staff on grants acquisition to ensure there is a steady pool of staff to support the department in its fundraising efforts.
Participate in regular team meetings and contribute to the overall smooth operation of the department.
Support in the development of training materials for staff on Business Development and mentor staff in proposal development as needed;
Take an active role to develop and keep up to date on trends, issues, and solutions pertaining to Plan’s Areas of Distinctiveness

Safeguarding Children and Young People (Safeguarding) and Gender Equality and Inclusion (GEI) (5%)

Understands and puts into practice the responsibilities under Safeguarding and GEI policies and Plan International’s Code of Conduct (CoC), ensuring that concerns are reported and managed in accordance with the appropriate procedures;
Leads the orientation of programme staff to ensure that they are properly inducted on and understands their role in upholding Plan International’s safeguarding and GEI policies;
Ensures that Plan International’s global policies for Safeguarding Children and Young People and Gender Equality and Inclusion are fully embedded in project design, during implementation and as principles applied in day-to-day work of Programme team;
Ensures that Plan Kenya contributes to Plan International’s global efforts to ensure safeguarding and GEI, including making sure that relevant reporting and data are submitted.

Other duties (5%)

Any other assignment within the scope of work.

LEADERSHIP COMPETENCIES

Courageous, taking a lead, challenging myself and others to achieve purpose, safeguard others and role model values, inside and outside work. Responsible for my work and learning, striving to improve. Self-aware, resilient and constructive in embracing change. Striving to achieve significant and lasting impact on the lives of children and young people, and to secure equality for girls. Challenging myself to be bold, courageous, responsive, focused and innovative;
Understand and adhere to the policies, processes, practices and standards relevant to own work and keeps their knowledge and skills up to date;
Collaborating with team members, colleagues and partners in finding creative solutions to problems by sharing information, experience and ideas and actively seeking their input.
Respecting all people, appreciating differences and challenging inequality in programmes and the workplace. Supporting children, girls and young people to increase their confidence and to change their own lives. Empowering other staff to give their best and develop their potential;
Achieves desired outcomes and finds innovative solutions by using the expertise and creativity of others and adopting a coaching approach with the people they manage or advise;
Creates space for reflection and uses external evidence and internal evaluation to identify what and how we need to improve and then to support others through change;
Understanding Plan International’s purpose, priorities, values and approaches in our work context. Adhering to relevant policies, processes, practices and standards, and being pro-active in continuing technical and professional development.

BUSINESS MANAGEMENT COMPETENCIES

Manage legal & reputational risks including risk assessment, communication, risk management and reporting in full compliance with risk-related standards, including in areas such as Child and Youth Safeguarding and Protection, Gender equality and inclusion, Counter Fraud, Safety and Security
Managing activities and resources including skills in strategic thinking, planning and organising, financial planning and monitoring, negotiation and programme and project management
Managing people and information including skills in assessment and coaching, evidence-based management, communication skills, both speaking and writing, and digital working, including personal digital skills
Managing resources and delivery: -Knows the resources required for their role. Manages their own workload, avoiding under or overcommitting to delivery activities; -Works according to a budget and uses the relevant financial systems.; -Works according to principles of data protection; -Understands how information is used for reporting and decisions making; – Seeks to continually improve personal working practices.
Programme and project management: -Aware of the programmes that Plan International delivers directly and through partner organisations. -Aware of the programme and project management procedures relevant to their role.; -Complies with financial procedures and controls relevant to their role; -Seeks opportunities to reflect on and learn from all work.
Digital working: Identifies ways to use digital to improve the effectiveness of work activities. Understands how digital enablers can contribute to achieving Plan International’s purpose. Utilises the digital tools available in line with privacy and safeguarding guidelines.
Evidence-based management: Understands the importance of high-quality data and the implications of poor data. Understands what data Plan International needs to inform decision-making. Interprets a range of sources to inform evidence-based decisions relevant to their role.

TECHNICAL EXPERTISE, SKILLS AND KNOWLEDGE
Qualifications/ experience essential:

Bachelor’s degree equivalent practical experience, in interdisciplinary areas within human rights, international development and program leadership
Equivalent practical experience, in interdisciplinary areas within human rights, international development and program leadership;
5 years of demonstrable and relevant experience in managing multilateral and bilateral donor funded grants/contracts and other fund sources;
Experience in private sector engagement will be an added advantage;
Proven experience in proposal writing, concept development, and business cases;
Understanding of multiple donor policies and procedures particularly ECHO, OFDA, Global Affairs Canada, SIDA, DFID, USAID, EC and UN Agencies;
Proven ability to develop, drive and support end to end business development processes;
Proven results-based client/donor relationship management;
Good understanding of gender equality programs and meaningful child participation;
Knowledge of development challenges and contexts in Kenya, in particular in child rights, girl’s rights and child protection;
Demonstrated experience working collaboratively and supportively without the need for close supervision;
Proficient computer skills and use of relevant desktop applications and internal systems.

Languages required

Excellent written and verbal communication skills in English.

TECHNICAL COMPETENCIES
Knowledge:

Partnership building and ability to build and sustain interpersonal and professional relationships with internal colleague, donor contacts and peer organizations
Analytical and conceptual skills
Good Interpersonal / Communication skills
Results orientated
Good coordination skills and ability to multi-task with ease, adapting to frequently changing priorities;
Good negotiation and conflict resolution skills;
Good understanding of budgeting as part of bid development;
Ability to effectively work with others and with minimum supervision
Working knowledge and understanding of donor priorities and regulations
Good working experience in one of Plan International’s thematic areas or a support function.

Behaviors:

Supports learning in diverse teams
Acts with high degree of integrity and professionalism
Relates to people in a friendly, open manner and engenders trust from other staff
Holds self and others to account to deliver on agreed goals and standards of behaviour
Remains calm and positive under pressure and in difficult situations
Promotes innovation and learning
Ability to act as part of multi-cultural and multi-disciplinary team.
Ability to work with others
Ability to travel within Kenya and on occasion, out of the country as may be required
Able to view even distressing situations objectively by leaving personal attitudes and judgmental responses to one side;
Promotes equality, including gender equality, inclusion and empowerment of young women in Plan’s work and in its work with partners;
Apply participatory influencing methodologies both internally and externally
The ability to build collaborative working relationships;
Uses creativity to challenge the norm and promote innovation and thinks and acts for the wider organization – linking partnership opportunities with the context of the wider organizational strategy;
Communicates effectively at a high level and with a range of appropriate styles for different audiences;
Builds capability through knowledge sharing, networking, mentoring, coaching and advocates the importance of knowledge management.

Apply via :

al.org

October 29, 2024
Global Project Lead, Local and New Markets

The Opportunity
The purpose of this role is to provide overall leadership and coordination to the process of operationalizing the strategic priorities that Plan International has defined in its Global Strategy, Global Fundraising Strategy and corresponding Growth Plans, related to fundraising in emerging markets and new markets. The role is not directly responsible for the operations themselves but supports other Plan International entities to book progress on their fundraising path. The role is in charge of implementing clear opportunity analysis, supporting the roll out of investment programs and facilitating decision making processes on eventual new market entries and emerging market growth, also called local fundraising.
The role provides guidance, and capacity building for local fundraising and new market entries. This will always be done in very close coordination with relevant stakeholders like Country Offices, Regional Hubs and National Offices.
Key responsibilities;

Support the design of resource mobilisation strategies at regional and local level and provide guidance to regional hubs on their role in relation to resource mobilization.
Engage colleagues from regional hubs and country offices in understanding result driven fundraising (based upon investment plans with future return on investment) with a special focus on growing recurrent individual giving income, and local grants income.
Roll-out and update fundraising categorization assessment to set priority levels for Country Offices related to local fundraising and the corresponding investment requirements.
Support country offices in defining quality business plans in relation to the available investment solutions.
Lead on the design of eventual new market entry business cases and drive forward the relevant decision making within the global organisation.
Lead on the roll-out of the Locally Raised Income policy and its procedures and veil for their compliance, in close collaboration with relevant stakeholders like regional hubs, etc.
Help identify investment solutions for local fundraising and establish access to them.
Integrate local fundraising performance monitoring & evaluation into “standard” monitoring cycle of Plan International, including the global fundraising dashboard, quarterly reporting cycles and management standards.

The Requirements

Significant proven fundraising experience in emerging markets
Interpersonal skills and the ability to inspire confidence and trust in senior management and cooperation among staff colleagues
Demonstrated tact, integrity and diplomacy with a professional presence and manner; capable of exercising independent judgment and flexibility
Strong business acumen, capable of developing sound business cases and building scenarios;
Excellent organisational, research and project management skills with a high level of attention to detail and accuracy
Communication skills – written, oral and presentation including well developed networking ability
Demonstrated resourcefulness and independence, but comfortable working within the framework of an integrated development program and team-oriented environment
Fluency in English. Fluency in Spanish or Portuguese a preference

Essential

Bachelor or Master’s degree in areas related to mass marketing / business administration and/or fundraising or significant proven experience
Interpersonal skills and the ability to inspire confidence and trust in senior management and cooperation among staff colleagues;
Demonstrated tact, integrity and diplomacy with a professional presence and manner; capable of exercising independent judgment and flexibility;
Strong business acumen, capable of developing sound business cases and building scenarios;
Analytical skills, with a natural sense for what will work and what will not work;
Knowledge of and work experience in fundraising in emerging market
Listening skills with the ability to interpret the concerns and interests of corporations and employee groups translating them into attractive opportunities for investment in Plan’s priorities;
Knowledge of and experience with CRM systems;
Excellent organisational, research and project management skills with a high level of attention to detail and accuracy;
Resourceful and creative with the ability to conceptualize new ideas;
Communication skills – written, oral and presentation including well developed networking ability;
Demonstrated resourcefulness and independence, but comfortable working within the framework of an integrated development program and team-oriented environment;
Fluency in English. Fluency in Spanish or Portuguese a preference;
Strategic and Financial Skills;
Ability to develop business unit strategic plans;
Develop analytical skills to assess the drivers of supporter lifetime value;
Commercial acumen to review business plans and investment proposals.

Desirable

Outstanding IT skills.
Knowledge of French language.
Proven work experience in regional contexts.

Apply via :

al.org

October 29, 2024
Finance Coordinator

The Opportunity
The Finance Coordinator will support the implementation of the GFFO funded project “Joining Forces for Child Protection in Emergencies”, a €16.8m global project implemented in six countries with six different INGO’s.
The Finance Coordinator will be responsible for all Controlling and Compliance related matters of the project. They will ensure a successful grant and financial management in all six countries of implementation (Colombia, Burkina Faso, CAR, South Sudan, Ethiopia, Bangladesh) as well as the global coordination activities. The position holder will interface with the Consortium Members, their Implementing Partners and with Plan International Inc Headquarter and the donor GFFO.
The Requirements

Degree in finance, business administration or accounting or equivalent experience
Proven experience in donor funds grants administration and project controlling;
Knowledge of GFFO Rules & Regulations;
Experience in managing financial aspects of multi-country or global Consortium projects
Fluency in English and German
Advanced skills in Microsoft Excel
Excellent and demonstrable experience in grant and financial management
Accurate and detail-oriented work
Ability to produce clean and informative reporting
Good interpersonal and communication skills including good listening skills, proactive communication on issues and transparency
Capacity to build and maintain relationships and to work effectively in a multi-cultural and multi-ethnic environment respecting diversity

Apply via :

al.org

October 29, 2024
Communications and Media Relations Manager

Role Purpose
The Communications & Media Relations Manager will provide strategic leadership and management in enhancing corporate communications; build the brand profile and visibility of the organisation internally and externally; promote Plan International’s global campaigns at country level; develop in-country campaigns for communications and advocacy, optimise information and knowledge management and documentation to profile the organisation. Plan International Kenya is also increasing its focus on humanitarian response and the position holder will be required to raise the profile of the organisation as a humanitarian actor.
Accountabilities and Main work activities
Corporate Communications (35%)

Lead and manage the formulation and implementation of Country Communications Strategy in line with the five (5) year Kenya Country Strategic Plan whilst being cognisant of global strategy and campaigns;
Provide strategic advice and support to the leadership team, technical advisors and Programme Unit Managers in relation to communications as well manage risks related to Plan International’s communications and media work;
Communicate Plan International Kenya achievements and lessons learnt in order to influence change at policy level and raise its profile as a key player and expert in the thematic areas identified in Plan Kenya’s Country Strategy;
Ensure adherence to communication policies, protocols, standards and implement guidelines for producing communications content across Plan International;
Ensure the consistent and correct use of all the corporate and branding elements in line with the global brand guidelines and approved project brand books for all communications and IEC materials and in public events;
Lead the production of high-quality communication products including information packs, power point presentations, press releases, speeches and talking points, annual reports, organization profile, newsletters, photos and video and multimedia content;
In liaison with programme staff, lead the production of creative key messages appropriately tailored to external and internal audiences including through the production and dissemination of reports, the organization of events and conferences;
Provide strategic and tactical emergency communications to increase visibility of the country office as a humanitarian actor;
Lead internal communication and keep staff regularly informed of up-to-date organizational developments at global, regional and country level through effective channels;
Take full responsibility for performance management of all direct reports, work closely with them to define their performance objectives, mentor and focus their work to be in line with Plan International values;
Develop a communications budget, monitor the use of the resources and take appropriate actions to optimize use of funds;
Support the development of Plan International Kenya staff’s communication skills;
Manage all external consultants as required for the achievement of agreed outputs.

Digital Communications (10%)

Develop and disseminate a digital communications strategy in line with the country strategic plan and global priorities to convey the right messages to the targeted audiences using the right channels;
Communicate the global/country social media policy and protocols to all users;
Oversee the website content management to ensure it is relevant, accurate and up to date.

Campaigns (10%)

In liaison with the Director of Programme Strategy, Development and Innovation and the Influencing & Advocacy Advisor, lead and support campaign initiatives in relation to Plan International’s global and local campaigns, organise events and ensure appropriate messages for the local context;
Establish, strengthen and maintain strategic partnership and alliances with campaigns and advocacy partners;
Support in the production and dissemination of positions papers and statements, key messages, fact sheets on the campaign themes.

Media Relations (25%)

Establish, strengthen and maintain strategic partnership with media and public relations partners in order to boost Plan International’s public image, profile and visibility in the country;
Ensure that Plan International Kenya is positioned high and known as a pro-adolescent girls and young women organization through creating of opportunities for media engagements;
Support the positioning of Plan International Kenya as a charity of choice – for development and humanitarian works using targeted mass media both at country and county level;
Build the capacity of staff, children, adolescents and youth on media engagements to adequately prepare them to engage with media.

Information Management (10%)

Support the programme staff, ensure the effective gathering, packaging, management and sharing of critical information required to achieve country program goals, external influence and strategic directions.
In collaboration with Technical Advisors, ensure that reports are professionally and efficiently produced and disseminated to all stakeholders.
Support user friendly systems or infrastructures are in place where learning resources are shared.

Leadership competencies

Set and communicate ambitious but realistic work goals and priorities for the team, explaining how these contribute to Plan International’s country strategic plan and global purpose;
Set high standards for self and others’ behaviours, inside and outside work, championing Plan International’s values and commitment to rights, gender equality and safeguarding whilst supporting the health, well-being and both physical and psychological safety of our staff, including their safety to speak out;
Hold self and others to account for what Plan International agrees to, dealing with poor performance quickly, firmly and constructively;
Create a positive team spirit, helping people work well together, to reflect and continuously improve the efficiency and quality of what Plan International sets to do;
Collaborating with team members, colleagues and partners in finding creative solutions to problems by sharing information, experience and ideas and actively seeking their input;
Motivating and developing others by taking an interest, giving constructive feedback and praise, ensuring they. Are properly trained and helping them develop their potential;
Positive about change and supporting others in adjusting to it, helping team members understand.

BUSINESS MANAGEMENT COMPETENCIES

Enforces appropriate use of brand throughout all written and verbal communications.
Understands relevant sectoral context including how the sector operates in terms of funding and governance and awareness of Plan International’s purpose, values and global strategy;
Manages legal and reputational risk including risk assessment, communication, risk management and reporting in full compliance with risk-related standards, including in areas such as Child and. Youth Safeguarding and Protection, Gender Equality and Inclusion, counter fraud, safety and security;
Managing activities and resources including skills in planning and organising, financial and project management;
Managing people and information including skills in communication, both speaking and writing, digital working including personal digital skills.
Managing resources and delivery: Knows the resources required for their role. Manages their own workload, avoiding under or overcommitting to delivery activities; Works according to a budget and uses the relevant financial systems.; Works according to principles of data protection; Understands how information is used for reporting and decisions making; Seeks to continually improve personal working practices.
Programme and project management: Aware of the programmes that Plan International delivers directly and through partner organisations. Aware of the programme and project management procedures relevant to their role.; -Complies with financial procedures and controls relevant to their role; -Seeks opportunities to reflect on and learn from all work.
Digital working: Identifies ways to use digital to improve the effectiveness of work activities. Understands how digital enablers can contribute to achieving Plan International’s purpose. Utilises the digital tools available in line with privacy and safeguarding guidelines.
Evidence-based management: Understands the importance of high-quality data and the implications of poor data. Understands what data Plan International needs to inform decision-making. Interprets a range of sources to inform evidence-based decisions relevant to their role.
Cascades knowledge throughout the organisation by sharing key messages, having team meetings and working collaboratively with other teams or departments.
Encourages two-way channels of communication, facilitating conversations using digital and non-digital methods.

Educational Qualification and Experience Rrequired
Essential

Bachelor’s degree in Communication, Public Relations, Journalism, Media Studies, International Relations or Marketing;
At least 7 years of relevant working experience of which at least 3 years’ experience should be in a management/leadership role;
Experience in developing and implementing communications strategies;
Knowledge in digital communication and social media;
Writing skills including ability to write press releases, editorial pieces, speeches and presentations;
Event management skills;
People skills – able to interact, supervise, negotiate, influence, network, advocate and facilitate;
Good understanding of child protection and development issues.

Qualifications/ experience desirable:

A relevant Masters’ Degree in Communications, Public Relations, Journalism and Media

Languages required

Excellent written and verbal communication skills in English;
Working knowledge of Swahili is desirable;

TECHNICAL COMPETENCIES
Behaviors:

Role model our values and behaviors both internally and externally.
Engages sensitively with community members on issues of gender equality and inclusion, demonstrating an understanding of the local culture and context.
Promotes equality, including gender equality, inclusion and girls’ empowerment in Plan International’s work and in its work with partners
The ability to build collaborative working relationships
Uses creativity to challenge the norm and promote innovation and thinks and acts for the wider organization – linking partnership opportunities with the context of the wider organizational strategy
Communicates effectively at and with a range of appropriate styles for different audiences
Builds capability through knowledge sharing, networking, mentoring, coaching and advocates the importance of knowledge management

Apply via :

al.org

October 29, 2024
CCNA – Educational Programme Coordinator Trainee

What We Give

With Canon, you’ll get the support and encouragement you need to grow, from people who share your ambition. We’ll invest in your professional development to help you learn and progress in your role with us. You’ll find leaders who give you the freedom to explore new things and a team where knowledge is shared openly.

Call customers to confirm / give them inform about their session that they are attending (clear communication skills)
Provide support / additional information to any customer trying to register for the session online (through the phone)
Support and liaise with field merchandisers on the Canon Academy programme (new benefits, updates, customers etc)
Prepare equipment for training sessions
Prepare trainings materials for training sessions (printing and creating trainers packs, including tests papers, homework, handout sheets, certificates etc)
Liaise with the trainers and partners in country, to arrange any logistics for the trainings.
Maintain giveaway’s (include stock take of the items and accounting of the numbers being used, ensuring the giveaways are replenished within time)
Support Canon Academy or Miraisha training taking place in the Canon office or at partners location
Take some photo or video footage of the training sessions taking place.
Support the loaning of equipment to students (through arranging logistics for pick up and drop off, and the required paperwork when loaning the items)
Share / report all paperwork back to Canon for customer/ student release forms, images and videos which they produce
Call customer after their training session for feedback / advise on future training sessions etc.
Report on sales generated through educational activities.
Report monthly activities and achievements

What we ask

Strong communicator
Highly motivated and eager to learn and growth

You will need

Customer Focus
Business Acumen
Pro-active
Self- Learner

Apply via :

careers.peopleclick.eu.com

October 29, 2024
Monitoring and Evaluation Officer

Leadership COMPETENCIES

Courageous in taking a lead, focused on Plan International’s purpose and making the most effective contribution within their own work context.
Behaves in line with Plan International values and safeguarding practices, inside and outside work.
Challenges own attitudes, unconscious bias and behaviour and speaks up when they see wrong doing, especially by those who use their power over others to create fear or abuse.
Understand and adhere to the policies, processes, practices and standards relevant to own work and keeps their knowledge and skills up to date.
Honest and efficient in use of resources, including own time.
Takes responsibility for own performance and development: reflecting; seeking and listening to feedback; learning from mistakes; finding people or resources to help them learn.
Constructive and optimistic in facing setbacks, challenges and change, using own initiative to analyse issues and improve things.
Good team player, communicating effectively and being open and supportive towards those around them.

Busine ss Management competencies

Understands Plan International in context, including its purpose, values and country strategy, and can communicate these to varied audiences, including how Plan International will deliver on its objectives.
Managing activities and resources including skills in project design, planning, monitoring and reporting
Managing people and information including skills in capacity assessment and coaching, communication skills, both speaking and writing, and digital working, including personal digital skills

Technical expertise, skills, and knowledge
Qualifications/ experience essential:

Bachelor’s degree in Arts, Social Sciences, Economics, statistics, Development Studies or any other related field from a recognized university.
At least 3 years of demonstrated successful coordination of M&E functions and experience
A grounded understanding of qualitative and quantitative methodologies in research and evaluation. Experience with Evaluations/research logistics, administration, and/or project or research management.
Experience with database design and management including advanced use of Excel and data analysis and entry packages including at minimum SPSS, STATA, Atlas-TI, CSpro, and the use of ODK platforms for data collection.
Ability to write clear and engaging reports.
Strong demonstratable level of knowledge and experience with gender-sensitive research design, performance, monitoring, impact evaluation, and/or social and environmental research methodologies.

Qualifications/ experience desirable:

Evidence of experience in the development of longitudinal real-time data base including online applications for the management of data.
Experience in coaching teams/organizations in M&E system design, research methodologies, and research design.
Previous experience with mobile data collection (KOBO, ODK, CsPro) and GIS mapping an asset.
Experience in the application of MER systems and frameworks including the theory of change and logical frameworks.

Languages required

Excellent written and verbal communication skills in Kiswahili and English.

TECHNICAL COMPETENCIES
Knowledge:

Knowledge and experience of working with children and youths.
Strong Knowledge of community development.
Knowledge of the management of partners including capacity assessment and strengthening.
Understanding of the implications of working with a rights-based approach to development and is able to analyze the situation of children’s and particularly girls’ rights in his/her working context.

Apply via :

al.org

October 29, 2024
Out Patient Department Treatment (OPD) Service Manager Pharmaceutical Technologist

Reporting to the HR & Administration Director, the OPD Services Manager will be responsible for quick turnaround and smooth flow of OPD end-to-end services which include arrival & reception; registration; queue management; waiting room; triage; consultation with the clinical team; any diagnostic and auxiliary services; pharmacy services to payment and discharge from Tenwek Hospital.
The position will also oversee the administrative functions of OPD in main hospitals and in outstations – Bomet Annex, Kaboson and Ngiito ensuring adequate staffing, timely attendance and high performance in the department. The Manager monitors patient volumes, quality of care, and performance of staff to identify areas for improvement.
Roles & Responsibilities

Develop and implement a Hospital service charter for the various OPD services
Regularly monitor and report on the Key Performance Indicators (KPIs) that ensure best-in-class customer service to the patients visiting the Hospital
Maintain statistics on the activities of the department, recommend strategies for improvement in performance, productivity, and profitability.
Continuous quality improvement for outpatient services through development of procedures, manuals, training materials, participation in trainings and best practices
Assist in development of outcome and satisfaction measures and collecting data to raise efficiency and effectiveness of OPD
Monitor the performance of the Hospital Management Information System (HMIS) and support quick resolution of any hiccups
Proactively get feedback from patients and customers on the quality of services provided in the Hospital.
Work closely with section in-charges on effective scheduling and caseloads in OPD.
Ensure timely reporting and attendance of staff in OPD
Direct staff meetings and keep staff appraised on new developments
Maintain records of weekly productivity per staff member by hours billed.
Maintain awareness of the case load needs of all outpatient staff and provide the appropriate interventions
Provide the necessary tools and equipment for the OPD staff to carry out their duties
Review and approve leave requests from OPD staff
Participate in the recruitment of OPD staff.
Manage outpatient staff charts for compliance with standards.
Help develop orientation, training, and education of new and existing staff, including orientation to Hospital policies and forms.
Problem solves staff problems with performance, needs, and cases.
Help OPD staff obtain professional licenses.
Identify problems which are systemic and need to be addressed systemically and individual staff problems which need to be addressed individually with staff, such as diagnostic skill, fidelity to treatment protocols, documentation, etc., and recommend or complete plans, such as in-service training and individual counselling to ameliorate problems.
Any other duties assigned by HR & Administration Director.

Required Qualifications & Experience
A combination of experience, education, and/or training which substantially demonstrates the following knowledge and skills, and the ability to perform a range of duties like those listed above.
Qualifications

A Bachelor’s degree in health care management or business processes
5 years experience in health care management with supervisory experience
Must have the ability to accurately plan work assignments, prioritise tasks and deliver deadlines
Must have knowledge of use of MS office packages

Thorough knowledge:

Principles and practices of outpatient service delivery systems of care
Principles and methods of management organization, budgeting and staffing applicable to health care programs.
Applicable local laws, rules and regulations as may apply to an outpatient clinic; safety and infection control practices and licensing requirements.

Working Knowledge:

Principles of supervision, including training, directing, evaluating and supervising staff.
Management systems and concepts.
Should demonstrate the ability to understand and manage patient process flows
Financial management, coding and reimbursement systems for outpatient services regulated Must have the ability to handle customer care/experience concerns
National Health Insurance Fund (NHIF) and other medical insurance providers.
Quality improvement principles and practices.

Skills:

Plan, organize, direct, schedule, set performance standards and evaluate the work of a multi-disciplinary staff
Devise and adapt work procedures and processes to meet changing needs
Understand, interpret, explain, and apply laws, regulations, policies and written and oral directions
Effectively solve problems and follow up on all patient complaints and staff concerns.
Prepare and present clear and concise reports, instructions, and correspondence.
Design and deliver in-service education and training programs and assess their effectiveness.
Provide excellent and courteous customer service and establish and maintain effective working relationships with those contacts during work.
Identify and report significant opportunities to improve overall service for quality of care to the HR & Administration Director
Must be aligned with the mission and vision of Tenwek Hospital

Closing date: 27 May 2022

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If you believe you have what it takes, send an application letter and updated CV (including 3 referees) to the email address below, addressed to the undersigned. On the subject heading, indicate the position as subject of the mail.Tenwek Hospital is an equal opportunity employer. Qualified and interested candidates are encouraged to send their CVs to recruit@tenwekhosp.org

Apply via :

recruit@tenwekhosp.org

October 29, 2024
Business Development Lead

Purpose of the position
To oversee and implement thriving business development strategies that are vibrant and sustainable and ensure that sufficient funds are always available to support outreach ministries following Kingdom business principles.
Key roles and Responsibilities

Supervise staff and provide spiritual leadership.
Oversees all operations and day to day activities in the Green House Resource Centre, Picnic site IGAs, and Bomet ladies’ hostels.
Manage Green House Resource Centre, Picnic site IGAs, and Bomet ladies’ hostels accounting, sales and customer care service.
Oversee the business development dreams of all Tenwek Hospital Community Health and Development of THCHD IGAs.
Generate new ideas, identify and contact decision-makers, and screen potential business opportunities.
Formulate annual goals and budgets for each enterprise to support business growth and profitability.
Monitor revenue collection, and budgets and evaluate performance Tenwek Hospital Community Health and Development (THCHD) IGAs and ensure compliance with government requirements, health and safety standards/rules and develop more effective and efficient strategies.
Ensure that staff under his/her supervision generate target work plans that will help program realize set goals.
Ensure that staff performance and conduct are regularly evaluated to help improve on service delivery and customer care service.
Resolves issues regarding Tenwek Hospital Community Health and Development (THCHD) IGAs services, amenities and policies.
Organizes activities and assigns responsibilities to employees to ensure productivity.
Publicize all Tenwek Hospital Community Health and Development (THCHD) IGAs and create marketing strategies to promote its services and amenities with external parties including suppliers, and conference planners among others.
Ensure that all vacant positions are filled, train, motivate and coach employees as they provide attentive, efficient service to customers
Ensure that the business environment is well maintained (clean, tidy) ensuring signage and displays are attractive.
Maintain working relationships with an existing clients to ensure exceptional service and manage sales cycle.
Generate reports and present information in meetings.
Team play, respect the hospital’s chain of command and undertake any other duties asassigned by the supervisor in line with the job description.

Qualifications Requirement.

Bachelor’s degree in Sales/Marketing, Business Administration or a similar field.
Minimum 3 years’ working experience as a business development lead, Sales manager or in a relevant role.
Highly target drive with excellent communication, interpersonal, problem-solving presentation and organization skills.
Personal integrity and professionalism.
Ability to network and build a relationship

If you are interested in this challenging opportunity, please send your application letter with a detailed CV stating your current position, remuneration level, daytime telephone contact number and the names, contact number and addresses of three professional referees to: recruit@tenwekhosp.org by 19th May 2022. Only shortlisted applicants will be contacted

Apply via :

recruit@tenwekhosp.org

October 29, 2024
Fine Dining Sous Chef Chef De Partie

Job purpose
Responsible for operations of the fine dining section of the kitchen while working closely with the Executive Chef. Creatively and professionally prepare meals, ensuring consistency, standardization.
Duties and Responsibilities:

Plan and direct operations in the fine dining kitchen under the guidance of the Executive Chef.
Train and supervise the Chefs in the fine dining kitchen.
Responsible for inventory, products, supply rotation and replenishing of stocks.
Responsible for creatively developing fine dining menu and coordinate menu tasting events.
Ensure all recipes and product yields are accurately costed, reviewed, and approved.
Ensure proper requisitions are made daily based on demands and needs in the Kitchen.
Ensure controls adherence to avoid wastage and losses in the production areas.
Conduct daily food stock take/checks in liaison with the F&B Controller.
Collaborate with other Chefs to plan and develop menus for special/specific events.
Ensure interaction with members and guests to seek feedback and improve or maintain the food quality.
Creatively plan the menu to fit the guests needs and capture ongoing and new trends in the industry.
Liaise with front office to confirm bookings and reservations and plan accordingly.
Ensure food storage is as per the set standards – HACCP and ISO guidelines.
Ensure staff observe set procedures, grooming, and hygiene standards.
Prepare monthly reports of the operational gaps and mitigation action plans.
Daily, inspect food storage, expiry, and production dates etc. ensuring compliance with the set standards.
Ensure SOPs and guidelines established for Kitchen operations are adhered to.
Practice segregation of food and other items to avoid cross contamination.
Ensure ISO, HACCP and Health & Safety standards are observed.

Required Skills and Qualifications

Diploma or Degree in Culinary Arts.
5 years experience as a Chef de Partie/Sous Chef in a busy kitchen of a reputable establishment.
Knowledge of applicable HACCP / ISO guidelines.
Training and Coaching Skills.
Demonstrated creativity and genuine passionate in culinary arts.
Strong team player with excellent people skills.
Ability to multitask.

Deadline: 22th May 2022

go to method of application »

Interested and qualified applicants should send their updated CVs and application letters to recruitment@karen.or.ke with the email subject . Only shortlisted candidates will be contacted.

Apply via :

recruitment@karen.or.ke

October 29, 2024