ROLE PURPOSE:**
To lead and provide high quality operational and technical application and systems support to Save the Children International’s customers and internal business functions. Minimising the adverse impact of
Incidents and Problems on the business and preventing reoccurrence of Incidents and ensuring release management is followed to allow the safe deployment of changes to production systems. Owner of the Problem Management process, ensuring reduction in recurring issue goals are achieved.
SCOPE OF ROLE:
The Application Services Analyst will work closely with country, regional and centre based teams to provide resolution to support tickets raised through the service desk system.
The Application Services Analyst will work closely with country, regional and centre based teams to provide reporting and analytical information on the organisations Enterprise applications to assist in the running of an efficient and effective global function.
The Application Services Analyst will work with the Technical Architect, Suppliers and other System Administrators in other locations to provide a reliable, scalable and performant systems to all SCI countries and those members that participate in the shared service.
In the event of a major humanitarian emergency, the role holder will be expected to work outside the normal role profile and be able to vary working hours accordingly.
Reports to: Global Applications Team leader
Staff reporting to this post: none
Indirect : none
Budget Responsibilities: none
Description: This is a global role working on delivering and supporting Global Applications in over 60 countries, potentially expanding in future to include SCA members.
Provide Application implementation and support services to ensure the stable operation of Save the Children’s Applications. This includes providing Expert Consultancy capability, Continuous Service Improvements, optimising key functional areas, application support, accepting new releases of software and transitioning them to Service to ensure maximum availability of systems as well as the interfaces which deliver the end-to-end business process. Scheduling and directing activities to resolve software and integration problems in a timely and accurate fashion.
The challenge: As Save the Children moves more systems from data centres to the cloud and more into Shared Services the successful applicant in this role will be faced with supporting Global Application Services in a fast paced 24/7 organisation. The challenge is to work with the business, external suppliers, consultants and internal Subject Matter Experts to initiate fast paced resolutions to Service Incidents. This person must be able to conduct root cause analysis and utilise problem management processes to ensure incidents are resolved to meet defined IT Services Levels. They will also need to ensure software releases and major product enhancements to applications and their integrations are managed via Change Management process to ensure the production environment is always protected.
The challenge will include being able to:
· Demonstrate experience of proactive service management of Global Systems
· Deliver Continuous Service Improvements.
· Provide expert consultancy capability for Global Systems & services
· Demonstrate Innovative thinking and learning whilst adapting to continually evolving services.
· Work in a team within the ITIL framework
· Demonstrate good technical troubleshooting / problem solving skills in a high pressure environment
· Have a good understanding of System Environments & Configuration management.
KEY AREAS OF ACCOUNTABILITY :
Responsible for acting as the public face of IT to global application users, business partnering with staff globally, assisting them to use core applications to achieve key SCA aims of efficiency and effectiveness in operations
· Responsible for providing reports and data extracts using browser and other appropriate tools, through BAU development processes in accordance with business requirements
· Responsible for enhancing and optimising key developed reports
· Act as an advisor to user teams globally on how to use Applications in a best practice fashion, as defined by SCI global standard
create documentation in line with any approved system changes
Assist with on-boarding new country offices, which will share Save the Children platforms
Business partner key stakeholders to capture new business requirements and prioritise for future development
Shared responsibility for support for global users at centre, Regional, Country and Sub-Office levels, which includes logging and management of 3rd/4th level support calls with SCA
· Responsible for taking ownership of and resolving all Application related support tickets within the appropriate SLA
· Responsible for escalating unresolved support tickets to L2, L3 or vendor support mechanisms and tracking such issues through to conclusion
Occasional requirement to carry out regression testing to ensure that live Operations are safeguarded at all times.
· Working with the Software Quality Assurance Analyst Responsibility for participating in user regression testing where required
· Ensure that all test feedback to documented in the bug tracking system
SKILLS AND BEHAVIOURS (our Values in Practice):**
Accountability:
· Holds self-accountable for making decisions, managing resources efficiently, achieving results together with children and role modelling Save the Children values
· Holds the team and partners accountable to deliver on their responsibilities – giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance and applying appropriate consequences when results are not achieved
Ambition:
· Sets ambitious and challenging goals for self and team, takes responsibility for own personal development and encourages team to do the same
· Widely shares their personal vision for Save the Children, engages and motivates others
· Future-orientated, thinks strategically and on a global scale
Collaboration:
· Builds and maintains effective relationships, with their team, colleagues, Members, donors and partners
· Values diversity, sees it as a source of competitive strength
· Approachable, good listener, easy to talk to
Creativity:
· Develops and encourages new and innovative solutions
· Willing to take disciplined risks
Integrity:
· Honest, encourages openness and transparency
· Always acts in the best interests of children
QUALIFICATIONS :
Ideally, the role holder will hold a computing degree (BSc, BA or equivalent) however equivalent relevant work experience is also of value
It would be desirable for the role holder to be MCITP qualified (Microsoft Certified IT Professional SharePoint 2010/2013)
ITIL Experience desirable
EXPERIENCE AND SKILLS:
Essential
strong web/collaborative development and support experience required
strong experience with SharePoint 2010 and/or 2013 required (i.e. experience and knowledge of key SharePoint functional abilities such as sites, communities, content editing, search, term sets, my sites, etc.)
use of SharePoint Designer and InfoPath to create and rapidly deploy business solutions
excellent knowledge of Active Directory and DNS
good experience with collaborative/training applications such as SkypeForBusiness
knowledge of relational databases (eg. MS SQL server)
cultural awareness and experience of delivering global web solutions that cater for local needs (eg. area with poor bandwidth, multiple character sets, etc.)
good communication skills (written & oral English), including the ability to communicate and present both at a technical and non-technical level
able to demonstrate instances of initiative that have delivered organisational benefits
outstanding customer service orientation and follow-up skills
strong analytical and problem solving skills
ability to work independently without direct supervision
ability to learn new web/collaborative systems and applications quickly
ability to work well under pressure
understanding of basic networking / infrastructure knowledge
experience with Microsoft IIS and/or Apache
Desirable
experience of working in organisations with international activities
non-profit sector knowledge/experience
experience with administration of Office365
experience with Azure Administration and support skills
experience with ERP system will be a good advantage
programming knowledge in diverse applications/languages
the ability to converse in languages other than English
auditing skills/experience
administrator level knowledge of SharePoint 2010/2013
administrator level knowledge of Jira
experience in working with offshore project team members
experience in SharePoint application development on the .net platform (C#) including the use of HTML, CSS and javascript
understanding/ experience in SharePoint PowerShell cmdlets.
Critical Success Factors
Achieving high levels of user satisfaction
Demonstration of ownership of problems
Measured contribution towards the reduction of aged incidents and problems
Measured contribution towards maintaining a level of expectations with customers internally/externally for services provided
System availability meets agreed SLA
Incidents and problems are resolved within OLA and SLA
Adopting change management and ensuring all Application changes follow departmental procedures and policies.
Delivering projects within agreed timeframes
Comply with departmental procedures and policies
Reduced count of Incidents Raised by Known Errors
Additional job responsibilities
The duties and responsibilities as set out above are not exhaustive and the role holder may be required to carry out additional duties within reasonableness of their level of skills and experience.
Equal Opportunities
The role holder is required to carry out the duties in accordance with the SCI Equal Opportunities and Diversity policies and procedures.
Health and Safety
The role holder is required to carry out the duties in accordance with SCI Health and Safety policies and procedures.
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Company Founded: Founded in 1932
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Share Point Support Analyst Solution Developer
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SQL Server DBA
The Opportunity: We are currently looking for a SQL Server DBA to be based in our office in Nairobi, Kenya.
This is a great opportunity for a talented DBA to work in a fast paced and dynamic international environment and join an organisation that’s at the start of implementing its new global strategy and focusing on reaching the most deprived children globally.
In this role you will be responsible for the database performance, back-ups and data security. You’ll be responsible for overall operational quality and be the SME/ advisor to the wider development and infrastructure teams on all matters related to the SQL server.
There is a large BI development in progress, built on the SQL server stack; this is run by the BI Architects, but you can expect to deputise for them on occasion – particularly in relation to operational issues
To be successful you’ll bring:
Significant experience of tuning and optimising high throughput workloads in an enterprise grade SQL server systems running on SQL 2008 or later version
Excellent knowledge of backup and restore capabilities of SQL server
Strong knowledge of windows operating system and its relation to SQL server
Experience of communicating technical issues to a multi-cultural, multi-functional audience
Knowledge of how SQL server BI stack interacts with database engine instances using ETL
It would be highly desirable if you had knowledge of SQL Server BI and ETL processes (SSAS, SSRS, SSIS)
On a personal level you’ll have exceptional planning and organisational skills, excellent communication skills, a proactive and collaborative approach and strong cultural awareness.
The role offers a competitive package in the context of the sector.
The Organisation: We employ approximately 17,000 people and work on the ground in over 60 countries to help children affected by crises, or those who need better healthcare, education and protection.
We also campaign and advocate at the highest levels to realise children’s rights and ensure their voices are heard.
In 2014 we reached over 55 million children through our and our partners work, and had combined revenues of $US2bn.
To help us achieve our ambitious goals for children, below, we aim to drive global growth to US$2.3bn by 2018
No child dies from preventable causes before their 5th birthday
All children learn from a quality basic education and that,
Violence against children is no longer tolerated -
Finance Manager Finance & Grants Officer Head Of Health And Nutrition
Roles for the Finance Manager Job
Assist the FD in management of the NAF by ensuring that costs relates to donors are recharged to SOFS once they are active and activities budgeted in NAF are actioned to ensure optimal usage of the NAF
Facilitates in budget development and need of the finance department
Participates in BVA meetings to ensure that payments , commitments and accruals are well managed in relation to donor expenditures
Analyses financial spend and trends and Advices the SMT on cost efficiency in operations
Provides information to the FD on issues arising from Interdepartmental meetings that relate to budget allocations for various needs for the departments
Reviews Annual budgets , Q1,Q2 budgeting from the field offices for onward transmission to
Back stops for the Budget and reporting manager
Finance Manager Job Qualifications
At least five year’s progressive INGO experience two of which are in financial management position.
Bachelor’s Degree, Finance /Accounting (or equivalent certification and experience) and recognized Accounting qualification CPA or ACCA
Experience of working in an emergency response or set up
Ability to oversee implementation of new procedures and controls
Strong interpersonal skills and ability to establish and maintain effective working relations with a team, including cultural sensitivity, assertiveness and negotiating skills.
Proven skills on managing changes, achieving results, ensuring quality, team building and capacity building.
Strong computer skills, Excel, Word and Accounting packages
Ability and willingness to work under pressure as part of a professional team.
Willingness to travel to field offices occasionally
INGO experience
Fluency in English, both verbal and written, preferred
Commitment to Save the Children values
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Head Of Programme – Regional Multicountry Programme Unit
Role Purpose: As a member of the Senior Management Team (SMT) in the Regional Multi-Country Programme Unit (RMCPU), the Head of Programs shares in the overall responsibility for the direction and coordination of delivering the RMCPU programs both in terms of technical quality and operational standards. S/he is responsible for overseeing the development of high quality, innovative programs and monitoring the quality of the implementation of those programs.
Contract Duration: 2 years
Location: Nairobi
Qualifications and Experience:
Higher education (Master’s Degree) in relevant social science.
A minimum of seven years of management and/ or development experience in a corporate or an NGO environment, including experience directing and implementing programs for children.
Outstanding project cycle management and coordination
Recognized leadership role in two of CO’s prioritized thematic areas at National level.
Please apply in English saving your CV and covering letter as a single document, including your salary expectations for this role. -
Regional Procurement Officer Knowledge Management & Learning Coordinator
Role Purpose:
The Regional Procurement Officer will be responsible for Procurement, managing and developing the supplier base, and ensuring the efficient delivery of high quality goods and services to our country programmes.
Qualifications for the Procurement Job
Degree level in Business, Procurement or Supply Chain Management or Medical Supply Chain or similar level qualifications from a recognised institution.
CIPS qualifications and member or equivalent membership.
3 years’ buyer experience in International Medical / Pharmaceutical /NFI Procurement experience, with cross boarder logistics experience and contract/Framework management in complex situations.
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Education in Emergency Specialist
Qualifications and Experience
Essential
Education to MSc/MA/MEng level in a relevant subject or equivalent field experience
At least 5 years demonstrated experience managing Emergency Education programmes, particularly in a camp context.
Significant management experience working in an emergency response contexts or fragile states
Previous first phase emergency response experience
Previous first phase emergency response experience is essential
Demonstrated experience in leading assessment activities and of designing, managing, monitoring and evaluating education programmes in emergencies for international NGOs.
Experience of applying relevant interagency humanitarian frameworks and standards in education in emergencies (for example INEE Minimum Standards)
Previous experience of managing a team
Previous experience of project management
Experience of and commitment to working through systems of community participation and accountability
Demonstrated monitoring and evaluation skills
Ability to work both in an TS and a hands on implementation capacity
Proven capacity to supervise, train and coach staff
Experience of representation, including Cluster coordination, and ability to represent SC effectively in external forums.
Experience of preparing successful funding proposals for donors
Ability to write clear and well-argued assessment and project reports
Excellent communication skills
Strong influencing skills and experience in advocacy
Politically and culturally sensitive with qualities of patience, tact and diplomacy
A high level of written and spoken English Language
The capacity and willingness to be extremely flexible and accommodating in difficult and sometimes insecure working circumstances.
Commitment to the aims and principles of SC . In particular, a good understanding of the SC mandate and child focus and an ability to ensure this continues to underpin our support
Desirable
Experience or knowledge of working and living in Somalia
Somali Language is an asset for this position
Specific experience of designing and managing DFID, ECHO and UNICEF projects -
Information and Communications Coordinator
ROLE PURPOSE:
The Information & Communication Coordinator’s role will be to complement the Country Office Communication & Documentation Coordinator and provide support. The deployee will develop and implement communication strategies supporting Save the Children Somalia Humanitarian Drought Response, have the ability to deliver vital information and communication products that enable excellent media and fundraising activities for Members and across Save the Children international. Support the planning and commissioning of humanitarian content gathering for SCI and Members.
In addition, the post holder will develop tools and mechanisms for SCI and Members’ internal communications and fundraising needs. Also prepare communications outputs such as key messages, Working closely with child safeguarding and child protection colleagues, ensure that all children involved in our communications, advocacy, and media work are protected from potential mental and physical harm, and potential repercussions from their involvement in our communications, advocacy, and media work.
SCOPE OF ROLE:
Reports to: Head ACCM
Dimensions:
Save the Children works in all regions of Somalia/Somaliland with a current staff complement of approximately 450 staff and current expenditure of approximately $ 75 million each year.
Staff directly reporting to this post: None
KEY AREAS OF ACCOUNTABILITY:
Programme Support
Lead information and communication flows between Somalia country office and a variety of internal and external stakeholders
Produce accurate, clear and consistent information and communication outputs relating to emergency situation and Save the Children’s Somalia drought response including key messages, Q&A’s and factsheets.
Ensure that results from case study collection are fed back into response team & planning
Communications, Fundraising
Collaborate with advocacy and policy colleagues to ensure core messaging is consistent with advocacy and policy strategies within Somalia’s drought response and opportunities are explored to promote these strategies
Review and produce quality and compelling case studies to be accompanied by high standard photos
Coordinate with SCI and Members to facilitate photograph and film commissions, and produce/deliver creative assets in support of Country Office. Liaise closely with photography/film team and the emergency communications teams to ensure coordination of photography/film commissions are managed appropriately on the ground and that assets are shared quickly and also stored within a programme.
Ensure that multimedia commissions are fundraising-appropriate for key member markets and speaks to Save the Children’s brand.
Media
Facilitate media activities such as requests for quotes or interviews (ensuring spokespeople are adequately briefed) or journalists visits to programmes. Identify opportunities within our response activities or the external environment for media activities.
Collaborate with advocacy colleague to ensure core messaging is consistent with advocacy strategies within a response and opportunities are explored to promote these strategies.
General
Deliver results in line with the terms of reference agreed in advance, to do this in a way which maintains the reputation of the Humanitarian Department.
Comply with Save the Children policies and practice with respect to child safeguarding, code of conduct, health and safety, equal opportunities and other relevant policies and procedures.
To perform such other responsibilities as agreed with your line management.
COMPETENCIES FOR THIS ROLE:
COMMUNICATING WITH IMPACT
Communicates clearly and confidently with others to engage and influence; promotes dialogue and ensures timely and appropriate messages, building confidence and trust with others.
Level required: Accomplished
INNOVATING AND ADAPTING
Develops and implements innovative solutions to adapt and succeed in ever-changing and uncertain global and working environments.
Level required: Accomplished
PROBLEM SOLVING AND DECISION MAKING
Takes effective, considered and timely decisions by gathering and evaluating relevant information from within or outside the organisation.
Level required: Accomplished
WORKING EFFECTIVELY WITH OTHERS
Works collaboratively to achieve shared goals and thrives on diversity of people and perspectives. Knows when to lead and when to follow and how to ensure effective cross-boundary working. Level required: Accomplished
QUALIFICATIONS AND EXPERIENCE
Essential
Education to BSc/BA/BEng level in a relevant subject or equivalent field experience
At least 5 years of proven experience in the same or similar role
Experience of leading communication activities (including information management) in a challenging environment
Evidence of excellent verbal and written communication skills for a wide range of different audiences including donors, journalists and the general public.
Experience delivering communications assets across multiple channels, including print, social, and digital
Experience of effective spokespersoning across a range of media
Excellent relationship building skills in order to work for limited periods within programmes under pressure of running emergency responses
An initiative-taking, proactive, inspiring attitude with the ability to manage and prioritise an unpredictable workload and solve problems quickly with limited support
Excellent understanding of Member communication and information needs across fundraising, media and campaigning activities.
Strong influencing and negotiation skills
Politically and culturally sensitive with qualities of patience, tact and diplomacy
The capacity and willingness to be extremely flexible and accommodating in difficult and rapidly changing working circumstances.
Commitment to the aims and principles of Save the Children. -
Humanitarian Professionals
Save the Children International – Kenya Country Office invites applications from interested Kenya nationals who are humanitarian professionals to respond to a large scale emergency in North Eastern Kenya.
Subject to meeting our criteria and after interviewing successfully, identified humanitarian professionals will be retained in our roster and deployed in future on a need basis.
Humanitarian Professionals Positions
Education Coordinator/Officers
Health Coordinator
Health Officers
Child Protection Coordinator
Child Protection Officer
WASH Officers
Logistics/Procurement Officer
Logistics/Procurement Assistants
Finance and Grants Officer
Nutrition Coordinator
HR Officer
Humanitarian Response Officer
Emergency information and Communications Officer
Proposal Writing Coordinator
Education Cluster Coordinator
Education in Emergencies Officer
MEAL Officer
Data Clerks
Communication Coordinator
Awards Coordinator
Administration Assistants
Roving Finance Coordinator -
FMS System Administrator Information Security Engineer
Role Purpose:
As part of their long term strategy, Save the Children is building regional hubs of technology specialists to service their global IT needs. This role is part of the Nairobi technology hub focused on delivering a global service to all Save the Children countries. The Nairobi team will be responsible for developing and maintaining the Finance Management System (FMS) implemented on Agresso.
Contract Duration: National (2 Years)
Location: Nairobi Kenya
Qualifications and Experience
Essential
Bachelor’s Degree in a relevant field such as IT, Finance, Mathematics (candidates without such qualifications will be considering if they can demonstrate appropriate technical skills as shown in the experience and skills section)
Strong understanding of the business processes of a financial Management system preferably an ERP
Experience of solving complex business and technical issues through trouble shooting and analysis, defining a clear way forward and ensuring buy in
A desire to work on an enterprise level ERP / finance system based on the Microsoft stack (Windows Server, .NET, SQL Server, IIS)
Ability to explain complex technical and non-technical information in a succinct and compelling manner to all levels of seniority
Strong Excel skills
Strong interpersonal and communication skills
Commitment to Save the Children values
Desirable
Proven technical skills in a mainstream programming language, or database system (cross training will be provided if required)
Proven experience in implementing and managing Agresso applications
Good T-SQL language skills
Experience with any of the following Agresso modules: Financials, Project Costing & Billing, Inventory Accounting, Accounts Payable, Planner, Workflow
Track record of administering & supporting applications in a complex global organisation
Highly developed cultural awareness and ability to work well in an international environment with people from diverse backgrounds and cultures
Experience of exposure to the non-for-profit sector and/or developing countries
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Director of Supply Chain Regional Supply Chain Coordinator
Job Details
*TEAM/PROGRAMME: Programme Operations Team*
*LOCATION: Nairobi or Somalia/Somaliland*
GRADE:TBC
*POST TYPE: International or National*
Child Safeguarding:
Level 3: the role holder will have contact with children and/or young people either frequently (e.g. once a week or more) or intensively (e.g. four days in one month or more or overnight) because they work in country programs; or are visiting country programs; or because they are responsible for implementing the police checking/vetting process staff.
ROLE PURPOSE:
As a member of the Senior Management Team, the Director of Supply Chain shares in the overall responsibility for the Strategic direction and coordination of the Country Office (CO). The Director of Supply Chain in his/her capacity is responsible for implementation of all Supply Chain Management in country and for the Country Office in Somalia/Somaliland and has overall responsibility and accountability for all Supply Chain of the Somalia/Somaliland Country Programme.
He / She will ensure that policies and procedures of Save the Children are strictly adhered to and also to ensure that Save the Children’s commitment to improving quality and accountability in humanitarian work is upheld, through reference to the Sphere Charter, Save the Children minimum standards and the NGO code of conduct.
SCOPE OF ROLE:
Reports to:Deputy Country Director for Programme Operations.
Technical Line:Regional Head of Supply Chain
Staff directly reporting to this post: The Country Supply Chain Manager, 1 IT Manager, 1 Field Roving Supply Chain Manager, Medical Supply Chain Manager.
KEY AREAS OF ACCOUNTABILITY
Strategy
Leadership of the Somalia Country Office Supply Chain team
Support the development of an organizational culture that reflects our values, promotes accountability and high performance, encourages a team culture of learning, creativity and innovation, and frees up our people to deliver outstanding results for children and excellent customer service for our Members and donors
Help design and implement a coherent Supply Chain organizational structure that is consistent with agency practices and appropriate to program needs and in line with Key Performance Indicators.
Help establish, maintain, and improve active and regular working relationships with: host government authorities, donors, partner agencies including major institutional donors, and local and international NGOs
Ensure that the required support is provided promptly, at scale and in line with the rules and principles during humanitarian emergencies, working closely with the Regional Office
Compliance
All Supply Chain Management team report to and advice CO SLT on issues related to compliance to Save the Children’s supply chain policies and procedures.
To ensure compliance with Save the Children’s minimum standards and procedures related to Supply Chain. This includes reviewing and updating the in-country procedures and policies for the management of the supply chain, vehicle fleets, communications systems and emergency preparedness.
System Developments.
To ensure that the following systems are put in place and are working effectively
Co-ordination of all programme Supply Chain; manage and develop as required the country procedures and policies for the management of the supply chain, vehicle fleets, assets and communication systems, emergency preparedness in line with Save the Children guidelines and procedures
Ensure that Save the Children minimum standards of Supply Chain procedures and policies are adhered to throughout the Country Programme, briefing and training all relevant staff as required.
Ensure the Country Programme’s supply chain is set up and effectively operational through the Area offices to optimize resources.
Ensure that field procurement practices are compliant with SCI and Donor’s regulations.
To liaise closely with the Security Manager and ensure that all Security Guidelines and procedures are integrated fully into Supply Chain Guidelines and procedures.
In consultation with Security Manager and Operations team, to ensure the programme’s communication systems in all programme locations work effectively and ensure standardization of all communication equipment throughout the country.
Ensure that for all programmes at the proposal stage and throughout the life cycle of the project has supply chain plan which will deliver the necessary commodities/ services
Ensure TiM is functional and reporting, advice management on stocks/GIK management.
Ensure that appropriate supply chain management and controls are in place for pharmaceuticals and food.
Emergency Response Management – Supply Chain
Assist in strengthening organisational readiness to respond to emergencies in line with global SCI emergency goal and benchmarks
Assist in the design, update and implementation of a full set of emergency preparedness actions, drawing on SCI member input and resources
Assist to mount appropriate and timely responses at scale to all emergencies consistent with established benchmarks, plans and organizational policies, and in close cooperation with incoming surge teams
In coordination with the Country Director and SLTT members maintain consistent and coherent engagement in key inter-agency emergency preparedness and response coordination mechanisms including the Cluster system
Develop the Supply Chain aspects of the programme emergency preparedness plan, in co-ordination with Country Director and SLT members train supply chain staff in managing emergencies.
Operational and capacity strengthening:
In close collaboration with Programmes Operation team to:
Ensure the Country Programme as a whole has the capacity to manage effectively core Supply Chain to gear up Supply Chain capacity to respond effectively to emergencies.
Participate in the development of all new proposed interventions providing overviews of Supply Chain requirements in the development of project proposals and subsequent projects.
Develop logistical aspects of the Country Programme emergency preparedness plan
Provide direct management support, training and mentoring to the Somalia Supply Chain field logisticians and providing feedback through the review process as to their performance and capacity to undertake their role.
Liaison
Work with the region to ensure implementation of the Global Supply Chain initiatives.
Participate in the Supply Chain cluster meetings held in Nairobi/Mogadishu and represent Save the Children’s position and interests.
Liaise with governments, local administration, the UN and other agencies as necessary.
Supply Chain Staff Management, Mentorship, and Development
Provide day to day technical support to Supply Chain staff in the field offices, to monitor their performance and provide skills training to fill any gaps in Supply Chain staff, Programme staff and Partners.
Ensure appropriate staffing within Supply Chain, including sub office staff.
Ensure that all staff understand and are able to perform their role in an emergency.
Manage Supply Chain team; define expectations, provide leadership and technical support as needed and evaluate direct reports regularly.
Ensure the recruitment, training, and promotion of staff as appropriate and ensure availability of appropriate professional development opportunities for supply chain teams.
Manage the performance of all staff in the Supply Chain work area through:
Effective use of the performance Management System including the establishment of clear, measurable objectives ongoing feedback, periodic reviews fair and unbiased evaluations.
Coaching, mentoring and other developmental opportunities:
Recognition and rewards for outstanding performance.
Documentation of performance that is less than satisfactory, with appropriate performance improvements/work plans.
IT and Facilities
Ensure that sophisticated, efficient, cost effective Information Technology Systems are in place and in compliance with SCI IT standards.
COMPETENCIES AND BEHAVIOURS (our Values in Practice)
Delivering Results (Accomplished):
Maintains a broad strategic perspective at the same time as an awareness of the detail of a situation
Establishes clear and compelling objectives with teams and individuals and monitors progress and performance
Creates and applies measures and metrics to track performance
Holds others accountable for achieving results and challenges underperformance
Demonstrates financial awareness and a concern for cost effectiveness
Applying Technical and Professional Expertise (Accomplished):
Makes decisions based on professional expertise and experience without deferring unnecessarily to others
Shares knowledge and best practice on technical solutions so that others can make best use of that expertise
Actively seeks new ways to develop the application of technical and professional standards within the team
Problem Solving and Decision Making (Accomplished):
Gathers the right information and uses critical thinking to make effective and timely decisions
Knows when to involve others in a decision
Demonstrates awareness of the wider external influences that impact on decision making
Analyses and exercises judgment in challenging situations in the absence of specific guidance or knowledge of the full facts
Evaluates the opportunities and risks of each idea and solution to make informed strategic decisions
Working effectively with others (skilled)
Actively listens to new and different perspectives and experiences of those they work with
Proactively supports team members and trusts their capabilities
Demonstrates understanding of their skills and how they complement those of others within diverse teams and groups
Clarifies their role and responsibilities within the team to maximise impact
Networking (Accomplished)
Builds trust with contacts through openness and honesty
Participates effectively in sensitive, complex and/or high impact relationships and networks
Builds strong relationships with a broad range of stakeholders
Spots opportunities to bring together partnerships/working alliances that have not been used before
QUALIFICATIONS AND EXPERIENCE
Relevant degree or Masters in Supply Chain or related field
Qualifications in Supply Chain or procurement
At least 8 years’ experience with Humanitarian or other development/aid agencies in supply chain management including significant field operations experience supporting both emergency and development programs
Robust experience of INGO emergency program cycle management, and with experience of working within a complex and matrix organization structure.
Significant knowledge of international humanitarian systems, institutions and donors, and of procedures, accountability frameworks and best practices in emergency management
Solid project management skills related to organizational development projects and international, cross-functional teams with a proven history of delivering results
Experience of building and developing the capacity of Supply Chain staff through the use of training, performance management frameworks and development plans.
Ability to analyze information, evaluate options and to think and plan strategically
Experience in project managing significant and diverse construction projects within a challenging environment
Previous experience of managing and developing a large teams and the ability to lead, motivate and develop others
Excellent interpersonal and team skills.
Excellent IT skills.
Fluency in written and spoken English
Commitment to and understanding of Save the Children’s aims, values and principles.
CHILD SAFEGUARING POLICY:
Any employee, consultant, contractor or the supplier undertaking an activity on behalf of SCI must sign the Child Safeguarding – Declaration of Acceptance Form] and comply with the SCI’s Child Safeguarding Policy which is a statement of SCI’s commitment to preventing abuse and protecting children with whom it comes into contact.
This extends not only to children with whom SCI and its partners work directly, but also includes children whom staff are responsible for. SCI believes that the situation of children must be improved through the promotion of their rights supported and demonstrated by all members of staff. Save the Children International’s Code of Conduct sets out the standards, which all staff members must adhere to.
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