Jobs Kenya

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  • Consultant – Baseline Assessment Strengthening Inclusive Learning Environments

    Consultant – Baseline Assessment Strengthening Inclusive Learning Environments

    WUSC is seeking an external consultant to undertake a Baseline assessment for the SHULE project. The goal of the Shule Project is to strengthen the quality of education provision for refugee girls in Northern Kenya to improve transition outcomes, particularly for girls with special needs and over-aged learners. In order to achieve this objective, the project will:

    Increase access to extracurricular academic support programs for vulnerable refugee girls in upper primary, particularly girls with special needs and over-aged learners
    Enhance ability of teachers to deliver high-quality education using gender-responsive pedagogy and inclusive teaching methods
    Improve the accessibility of digital teaching and learning materials for secondary school students and teachers

    The SHULE project is committed to address critical gaps in education for refugee girls who are performing poorly in school and at risk of dropping-out, with a particular emphasis on girls with special needs and over-aged girls, who face additional barriers to education. WUSC and WIK are targeting two types of girls: 1) girls in upper primary who are likely to drop out due to poor performance and/or are girls with special needs or over-aged girls who are not able to benefit from current educational resources; and 2) girls with special needs and over-aged learners, in secondary school who have made the transition but need additional support and resources to complete their secondary education.
    Scope of work

    The main objective of the baseline is to provide benchmarks for performance measurement of SHULE in the three key project objectives as per the indicators provided in the project design.
    The consultant/consultancy firm will be required to undertake the following specific tasks:
    In consultation with WUSC, the consultant will be expected to design standardized tools and finalize methodology for the collection of quantitative and qualitative data for the baseline assessment, taking into account the 3 objectives mentioned in section 2 of this TOR.
    Collect and analyze available secondary data related to project objectives.
    Conduct primary data collection in targeted project locations in the two regions (Dadaab and Kakuma) to measure key indicators.
    Analyze and interpret data to develop a comprehensive baseline report.
    Share key findings and insights with relevant staff and stakeholders through consultations.

    Main deliverables
    In accordance with the schedule of activities, the consultant will produce:

    A draft inception report which responds to the scope of work with a methodology, survey instruments, and detailed work plan.
    A field work implementation plan (to be submitted before field work begins). This field work plan should be presented to WUSC for comment, and revised as necessary prior to commencing field work.
    A comprehensive draft baseline report including a clear set of actionable recommendations.
    A final baseline report incorporating feedback from WUSC/WIK and key stakeholders.
    Cleaned survey data sets and transcripts (qualitative and Quantitative data).

    Duration of the assignment
    The consultancy is expected to be completed within a maximum of 40 days between February 1, 2019 to March 31, 2019.
    Institutional Arrangements
    The Consultant will report directly to the WUSC MEL and the SHULE program team, working closely with the WIK education program team. WUSC will provide relevant background documents necessary for the assignment and shall be responsible for the coordination of meetings and other activities under the Consultancy.
    Expertise
    Profile of the consultant:

    The consultant should be an expert in research, baseline assessment, Monitoring & Evaluation methodologies. Preference will be given to individuals or firms with proven relevant experience in undertaking a task of similar magnitude, and shall have the following qualifications and experience:
    An advanced degree in social science with an emphasis on Education, Research Methodologies, baseline assessment, impact evaluations, Monitoring and Evaluation;
    Over 10 years’ experience in evaluating education programs and relevant experience in child friendly evaluation methodologies.
    Have expertise and experience in social inclusion, social science research, including mixed methods and notably quantitative and qualitative primary data collection methods
    Strong professional experience in conducting baseline/impact assessments for large scale projects in the humanitarian sector.
    Have proven experience in conducting participatory qualitative and quantitative evaluation studies with superior analytical skills
    Previous experience conducting an assessment on persons with special needs will be an added advantage.
    Have a good knowledge of digital data collection software (such as Kobo) and statistical packages (such as SPSS/STATA)
    Have excellent report writing skills
    Have permission to work, travel in Kenya – undertake primary data collection in the project target locations
    Demonstrate experience in carrying out similar assignment.

    Language requirements:
    Excellent written and verbal communication skills in English
    Child protection & data confidentiality
    The external consultant along with all enumerators, will be required to sign and follow the WUSC child protection standards and protocols of behavior.
    Responding to the TOR
    The consultant should submit a proposal comprising the following:

    A technical proposal clearly outlining the consultants’ understanding of the ToR and an appropriate evaluation/assessment design and a detailed work plan with clear timelines.
    A capacity statement detailing the consultant’s ability to deliver quality baseline report within the given time frame, including an overview of relevant work and technical experience
    At least 2 samples of previous relevant works undertaken, including at least 1 evaluation report that was 100% led by the consultant as the lead.
    Contact details for 2 references for similar assignments done not more than 2 years ago
    CVs of the key personnel on the evaluation team
    A detailed financial proposal
    Any appendices the consultant sees as relevant to the application.

  • Administrative and Finance Assistant Communication & Graphic Design Consultant

    Administrative and Finance Assistant Communication & Graphic Design Consultant

    WUSC Kenya is looking to hire an Administrative and Finance Assistant to support its Kenya Office by providing administrative support to ensure efficient operation of office systems and processes
    Specific Duties
    Work closely with the Finance and Operations Team in the following areas
    Administration

    Ensure the smooth functioning of office administration;
    Support the preparation of contracts;
    Manage ( and be seated at ) the front office;
    Organize and prepare for meetings / manage the meeting rooms;
    Support to office assets management and inventory/ maintenance of records on assets management
    Custodian for management of office stationery supplies including maintenance of stock list of stationery, of stationery as required by staff and keeping a log of distribution.

    Procurement

    Support the procurement office for execution of procurement processes; ensuring procurement guidelines are implemented
    Support the development and implementation of procurement plans and tracking systems.
    Plans, organizes and supports the bid solicitation process including drafting and floating RFQ and RFP’s
    Participate on the bid evaluation committees, ensures the integrity of the competitive process and exercises appropriate judgment and tact while ensuring to protect confidential information
    Ensure timely delivery of goods and services
    Maintain updated records of all procurement related documentation

    Finance

    Validate financial documents (Payment request, Requisition, and Travel Request, etc.) by ensuring correct procedures have been followed.
    Track invoices and cash advances;
    Preparation of payment vouchers
    Data entry, review and filing of finance documents

    Qualifications and Experience
    Education
    Undergraduate degree in Business Administration, Commerce or equivalent
    Qualification in accounting will be an advantage
    Experience

    Minimum 3 Years work experience in a finance or accounting administration and procurement;
    Experience in a similar role will be an advantage
    Excellent organizational & interpersonal skills
    Able to conduct rigorous checks on data and documentation.
    Excellent communication skills – able to communicate and report both orally and in writing.
    Ability to work on own initiative as well as part of a team
    Communicates openly, and consistently. Shares information appropriately
    Problem solving skills and self-management – able to form creative solutions in problem solving.
    Ability to manage multiple priorities and work under pressure.

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  • Chief Investment Officer – Asset Management

    Chief Investment Officer – Asset Management

    Job description
    Reporting to the MD Asset Management, the incumbent will be accountable for formulating, revising and implementing investment strategies through the investment team and/or in a defined area.
    The incumbent will be responsible for achieving results through efforts of others and their self over periods of up to 1 year.
    Role Overview

    Obtains market information that will assist the business attain its objectives in respect portfolio management.
    Builds relationships and networks with external stakeholders and potential alliances Oversee governance, compliance and internal control within the business.

    Key Results Areas

    Business

    Significant responsibility in assisting the business achieve its objectives/
    Responsible for instilling robust thought process around the investment philosophy, strategy and portfolio management processes.
    Responsible for instilling the disciplines around governance, compliance and general control environment within the business.
    Responsible for the overall client relationship in the business.
    Responsible for the development of new solutions as approved by the MD Asset Management or the Board of Directors.
    Responsible for ensuring that efficient business processes and practices are in place.

    Team Effectiveness

    Constantly interacting with prospects and maintaining cordial business relationship with key clients.
    Responsible for people management aspects of the Asset Management business.

    Timely Reporting

    Ensure that proper management of accurate, quality and timely business reports.
    Monitor competitor activity and advise the business on opportunities/threats that are presented by such activities.

    Qualifications and experience

    Bachelor degree in Finance, Economics or Statistics is preferred but not required.
    CFA Charter Holder
    8 years’ experience in the investment industry
    Technical Knowledge – investment analysis and portfolio management

    Knowledge and Skills

    Ability to deliver results when objectives are set
    Excellent relationship management skills
    High level of initiative and self-motivation
    Task and time management proficiency
    Ability to work independently while demonstrating excellent team working skills
    Good communication and listening skills
    Resilience to cope with pressure of working in a fast paced, dynamic and rapidly changing customer expectations environment

  • Inclusive Education Consultant

    Inclusive Education Consultant

    Reports to: WUSC Education Advisor
    Contract term: approximately 30 days (to be confirmed in negotiation with WUSC team), over the course of November 1, 2018 to January 31, 2019
    The goal of the Shule Project is to strengthen the quality of education provision for refugee girls in Northern Kenya to improve transition outcomes, particularly for girls with special needs and over-aged learners. In order to achieve this objective, the project will:

    Increase access to extracurricular academic support programs for vulnerable refugee girls in upper primary, particularly girls with special needs and over-aged learners
    Enhance ability of teachers to deliver high-quality education using gender-responsive pedagogy and inclusive teaching methods
    Improve the accessibility of digital teaching and learning materials for secondary school students and teachers

    The project will be implemented from October 2018 to July 2019, with the possibility for renewal. The project works in Kakuma and Dadaab Refugee Camps and the surrounding host communities.
    KEY ROLES AND RESPONSIBILITIES:

    In consultation with the WUSC Education Advisor, draft a teacher training module that is grounded in international best practices and local contextual dynamics and practice. The module should cover the following core areas (or other to be determined in consultation with WUSC and partners):
    Understanding Kenyan law regarding accommodation of learners with special needs, including responsibilities of School Boards of Management, Head Teachers, and Teachers
    What makes a classroom inclusive?
    Techniques to promote inclusive classroom environments for learners with special needs
    Liaise with WUSC Education Advisor and local Teacher Training Consultant to ensure that all work is aligned with WUSC’s Teacher Training Framework, integrated into WUSC’s existing teacher training modules, and culturally relevant;
    Collaborate with WUSC Monitoring and Evaluation team to design appropriate pre- and post- testing tools to assess results of training;
    Deliver (or support the WUSC to deliver) the inclusive education teacher training module in Kakuma and Dadaab during two separate week-long teacher training workshops;
    Compile report sharing outcome of inclusive education teacher training;
    Support revisions of WUSC’s current life skills curriculum for girls from an inclusion perspective, including the design of new life skills activities.

    QUALIFICATIONS:
    Education and Experience:

    Masters Degree or equivalent experience in education, teacher training, or inclusive education. Additional academic credentials or background in gender is an asset;
    A minimum of 5 years of experience on the development of teacher training curricula is required.
    Experience on refugee education projects or familiarity with refugee hosting contexts in Kenya is strongly preferred
    Experience with gender equality, including gender analysis, is preferred
    Experience working with a variety of donors, including USAID or U.S. Department of State and the UK’s Department for International Development, is preferred

    Competencies:

    Knowledge of working with children with disabilities and child protection and safeguarding best practices;
    Strong analytical and research skills;
    Proven ability to work productively with a variety of stakeholders to run participatory processes with an emphasis on producing quality products;
    Effective interpersonal and communication skills;
    Flexibility, with a strong work ethic and an entrepreneurial spirit;
    Complete fluency (oral and written) in English is essential, and Swahili preferred.
    Demonstrated expertise in gender and social inclusion analysis tools

  • Program Officer & Gender Focal Point

    Program Officer & Gender Focal Point

    Contract term: 1 year contract renewable, starting as soon as possible
    Application deadline: 8th September 2018
    WUSC and its partner organization, Windle International Kenya (WIK), are implementing the Strengthening inclusive learning environments (Shule) Project, with funding from the U.S. Department of State’s Bureau of Population, Refugees and Migration (BPRM). The goal of the Shule Project is to strengthen the quality of education provision for refugee girls in Northern Kenya to improve transition outcomes, particularly for girls with special needs and over-aged learners. In order to achieve this objective, the project will:

    Increase access to extracurricular academic support programs for vulnerable refugee girls in upper primary, particularly girls with special needs and over-aged learners
    Enhance ability of teachers to deliver high-quality education using gender-responsive pedagogy and inclusive teaching methods
    Improve the accessibility of digital teaching and learning materials for secondary school students and teachers

    The project will be implemented from October 2018 to September 2019, with the possibility for renewal in Kakuma and Dadaab Refugee Camps and the surrounding host communities.
    KEY ROLES AND RESPONSIBILITIES:
    The Program Officer & Gender Focal Point (PO) will play an important dual role to support the implementation of the Shule Project from an overall project management perspective, as well as to support the mainstreaming and integration of gender equality and equity outcomes across the project. The PO will be a core member of the Shule Project team, working closely with the WUSC Kenya Country Director, the WUSC Education Program Manager, the WUSC M&E team, the WUSC Ottawa Gender Equality and Empowerment Advisor, the WIK Head of Programs and WIK colleagues in the field. The PO will not only be the WUSC program management lead on this initiative, but will also work as a technical resource for integrating gender equality into the project. The PO will develop tools, resources and conduct training and coaching to the project staff, and partners to enable them to contribute to the project’s gender equality and empowerment goals. Below are some of the key responsibilities of the PO:
    Project Management

    Provide support to project teams on the technical direction and implementation of projects including preparation of inception plans and annual workplans;
    Designing and implementing workplans as per set project proposal outcomes and outputs with constant tracking on budgets
    Participate in the effective management of relationship with consortium partners, including MOUs, convening the consortium management committee and day-to-day operations;
    Act as a coordinator with various functional units within WUSC’s team (e.g. communications, IT, human resources, etc.) for the effective implementation of the project;
    In conjunction with the M&E team, provide technical guidance for M&E to the partners and other stakeholders;
    Support the preparation and timely submission of program technical reports, which capture results and lessons learned;
    Contribute to the management of project document library, ensuring that accurate and complete program systems, records and files are maintained;
    Participate in budget control and manage project procurement and expenses in accordance with contractual obligations and in consultation with the Finance Team;
    Work with the WUSC Kenya Financial Team to monitor budgets and provide financial analysis; and
    Participate in resolving any contractual and/or budget issues with the donor, including providing any updates, requests for approval and supporting the documentation of such requirements.

    Gender Equality and Social Inclusion (GESI)

    Provide cross-cutting support to the WUSC Kenya team on GESI issues, including:
    Creating GESI resources and tools that to assist all WUSC Kenya and WIK staff in effectively prioritizing and integrating GESI in their work;
    Providing technical advice to the WUSC Kenya team to ensure effective integration of GESI issues across all projects.
    Ensure WUSC’s Gender Equality, Age, and Diversity Policy is applied and support gender mainstreaming in projects, including development of project-specific gender strategies and providing coaching to staff in gender equality;
    Build knowledge and evidence within the project team on best practices related to educational access for children with disabilities and be an advocate within the project team for meaningful inclusion of girls with disabilities;
    Build partnerships with relevant organizations to support the effective integration of girls with disabilities into the Shule Project;
    Assist project staff and partners in integrating GESI into project planning and management approaches (including results based management tools) and propose strategies to increase project impact on GESI;
    Facilitate the use of GESI data to promote evidence-based learning, reflection and decision making within the project;
    Contribute to the development of the annual work plans and annual reports, and
    Liaise regularly with the Ottawa-based WUSC Gender Equality Advisor to share best practices, tools, and organizational approaches to GE;
    Participate in GE-related working groups and maintain close working relationships with counterparts in other relevant international NGOs.
    Seek opportunities to increase the awareness, commitment and involvement of the Project stakeholders in GESI.
    Supporting the linkage with disability organisations and advocating for girls education

    QUALIFICATIONS:
    Education and Experience:

    Masters Degree or equivalent in gender, social sciences, international development or a related field required; coursework on gender and disabilities themes is an asset;
    A minimum of 5 years of experience in donor-funded project management with a strong gender focus is required.
    Experience with a range of institutional donors such as DFID, U.S. State Department, and USAID is preferred.
    Experience in the education sector, and specifically on girls’ education or refugee education projects, is preferred
    Experience working on or supporting gender equality and empowerment, projects is preferred

    Competencies:

    Knowledge of gender equality, working with children with disabilities, child protection and safeguarding, and best practices in girls’ education projects;
    Strong analytical and research skills;
    Proven ability to work productively with a variety of stakeholders to run participatory processes with an emphasis on producing quality products;
    Effective interpersonal skills, including the ability to build relationships, network, communicate and represent at a senior level are essential;
    Flexibility, with a strong work ethic and an entrepreneurial spirit to accommodate high levels of responsibility and multiple priorities;
    Commitment to capacity building and the ability to engage local stakeholders in policy design and implementation;
    Passion and commitment to gender equality and youth empowerment;
    Complete fluency (oral and written) in English is essential, and Swahili preferred.
    Demonstrated expertise in gender analysis and program design tools

  • Consultant – Market Assessment: Digital Employment Opportunities for Refugees

    Consultant – Market Assessment: Digital Employment Opportunities for Refugees

    WUSC is seeking a consultant to undertake a market assessment of digital employment opportunities which might potentially be available to refugees in Kakuma Refugee Camp in Turkana, Kenya.
    The following should inform the assignment:

    This market assessment must take into considerations the particular life circumstances and regulatory environment faced by refugees;

    The assessment should investigate the viability of commercially sustainable opportunities in digital employment for refugees, including identifying the market actors best positioned to offer these opportunities;

    The assessment should identify similar activities undertaken by private, public or civil society actors and, as possible, provide learnings from these existing activities (i.e. Norwegian Refugee Council).

    General Duties
    The consultant will carry out a market assessment, and produce a report outlining the current state of the market in terms of access to digital employment opportunities for refugees, including recommendations to WUSC on approaches to broaden the opportunity for refugees.
    The report (and presentation) should address the following:

    Review of existing online work initiatives for refugees, in Kenya and globally (primarily literature review, should include some interviews);
    Identification of opportunities and constraints for refugees in Kakuma camp to access digital employment;
    An assessment of the current range of actors who might play a role providing access to online work in Kakuma. This should include, but are not limited to, providers of electricity, internet, computer hardware, digital training, linkages to online employers or work packages, and financial service providers who could facilitate payments by employers to refugees.
    Recommendations for how WUSC might invest to further develop the market for digital work in Kakuma, along with cost analysis of these investments.

    Output
    The consultant will be expected to produce the following:

    A short, detailed report outlining findings and recommendations;
    A slide deck version of the report for presentation and dissemination.

  • Communication Specialist Procurement Specialist

    Communication Specialist Procurement Specialist

    The World University Service of Canada’s Field Support Services Project (FSSP) is contracting the services of a Communication Specialist to support Global Affairs Canada (GAC) in Kenya in the delivery of all its programming areas over a 2-year period.
    OBJECTIVE
    The main objective of Communication Specialist position is to provide technical assistance to Canada’s development programming in Kenya and other countries of accreditation in order to improve its visibility on social media and other platforms. The Communications Specialist will work part-time to assist with the development of communication products and publications focused on GAC’s country development strategy as well as lead the production of high quality, brand-compliant, multimedia information products and visual assets.
    MANDATE
    Under the general supervision of the FSSP Kenya Manager, the Communications Specialist will be responsible for all requests coming fromGAC, including visibility on social media, managing the Facebook page and working with the Technical Specialists on a monthly newsletter/digital brief for use by GAC. In addition, the Specialist will provide advice, analysis of the promotional context and advice to support GAC’s programming visibility in Kenya. The Specialist will, upon request from GAC or the FSSP Manager, participate in meetings organised on various topical themes to appropriately raise the visibility of Canada’s programs and projects in Kenya. In particular, the Specialist will work closely with GAC’s partners to achieve effective visibility and recognition of Canada’s international assistance contributions.
    SPECIFIC TASKS

    Social Media and Media Monitoring
    The Communications Specialist will be responsible for managing Canadian projects’ presence in social media and for the creation of content necessary to grow GAC’s engagement within the media sector. The Specialist will also focus on content creation, basic online graphics and development of products and messages for public access and online platforms including GAC website, Facebook, Twitter, Instagram, and other similar social media platforms.
    Author brief social media messages with corresponding links and source appropriate images for the postings on GAC’s programme and projects implemented by GAC’s partners.
    Schedule and post social media content as per the content calendar and obtain GAC’s approvals for content prior to publishing.
    Produce social media toolkits and contribute to the management of several accounts such as the Canadian Education Partners Forum (Facebook and twitter) accounts.
    Provide analytics, identify trends and develop creative inputs.
    Review daily press and produce media monitoring reports.
    Event Coverage
    Work closely with the GAC/FSSP TAs to provide communication and media support to events/workshops/meetings and conferences.
    Prepare website stories.
    Engage in media calls and prepare press kits.
    Take, edit and post photos.
    Update media contact lists.
    Prepare event specific media monitoring reports.
    Gathering Content from the Field
    Work with GAC/FSSP TAs and partners to undertakes field visits and to write impact stories/success stories/case studies.
    Support and coordinate photography and videography activities for field activities
    Gather stories from implementing partners via field visits at the discretion of the GAC Head of Cooperation.
    Produce stories from the field projects that reflect GAC’s reach and impact with a human-development interest focus.
    Prepare content for use in other publications including annual reports, e-newsletters and brochures and videos.
    Strategic Planning
    Design and implement an effective and innovative communications strategy to further enhance GAC’s profile in Kenya and other countries of accreditation;
    Provide regular input into GAC’s country strategy and investment plan activities;
    Review and assesses GAC’s communications activities using indicators established by the overall communications strategy;
    Highlight successes, challenges and recommendations;
    Synthesize journalist participation and press coverage;
    Pitch potential stories or identify gaps in content based on field work and research.
    Support coordination of regular briefings with GAC staff.
    Build and maintain a photo library of all photos and videos of the GAC, a database with photos and videos taken during events, which can be easily found by date, events, names of participants or other functional types of classification;
    Participate in various meetings with sectoral teams to help ensure the strategic positioning and visibility of GAC in Kenya and countries of accreditation;
    Develop and maintain a network of strategic contacts to support communication activities in Canada’s programming area in the country.

    LEVEL OF EFFORT
    This assignment is a part-time position from 1st July 2018 to 30th June 2020. A 50% level of effort (approximately ten days per month) will be required. The estimated distribution of the 50% level of effort will be as follows:

    Visibility of Canadian programming in Kenya and Countries of accreditation: 85%
    Other tasks for GAC and FSSP: 15%

    The Communication Specialist will operate form Field Support Services Office in Nairobi during the period of the assignment.
    WORKPLAN AND DELIVERABLES
    The Communication Specialist will produce quarterly work plans, which will detail the deliverables expected for that period. The work plan will be based on needs identified by Global Affairs Canada and the Specialist’s recommended priorities which will require approval by Global Affairs Canada. The work plan must be submitted to the GAC Head of Cooperation in Kenya or an officer with a delegated authority from the Head of Cooperation. The work plan will be reviewed and updated monthly, taking into account changing priorities in the Global Affairs Canada Program and/or the countries’ context.
    REPORTING
    The Specialist reports directly to the Manager of the Field Support Services Project based in Nairobi, Kenya who has responsibility for the administration of the contract. Day to day management of deliverables and performance will be coordinated by the GAC Head of Cooperation in Kenya or an officer with a delegated responsibility, including approval of work plans, service requisitions and deliverables, authorization of travel, evaluation of the quality of services and deliverables against work plans and performance indicators, etc.
    The Communication Specialist will be expected to keep the respective Development Officers at the Canadian High Commission in Nairobi and GAC HQs informed and updated about the implementation and progress of his/her work. The Specialist will submit monthly reports on her/his activities related to communication, consistent with the priorities established in the work plan.
    The monthly report (max 2 pages) will:

    Highlight tasks and results achieved; problems encountered and how they were dealt with;
    Outline innovative initiatives, work plan/activities/expected results for the following month.
    Highlight relevant information of use to the Program and projects, such as: outstanding issues and constraints, innovative initiatives, best practices, and lessons learned;
    Identify new opportunities, and make recommendations for the next work plan period; and
    Identify key issues for Global Affairs Canada’s attention, and make recommendations for follow-up;

    QUALIFICATIONS AND MANDATORY EXPERIENCE

    Bachelor’s Degree in journalism, communications or a relevant related field of study from a recognized university. A master’s degree will be an added advantage.
    3-5 years of related public relations, public outreach or communications for development experience;
    Demonstrated experience in drafting, producing and editing written products such as news/blog articles, reports, fact sheets, speeches, success stories, and press releases
    Expertise in using social media and other media platforms including drafting and sharing messages on Twitter, Facebook, etc.
    English language skills to perform communications technical services;
    Ability to travel as needed throughout Kenya and other countries of accreditation;
    Knowledge of GAC policies and procedures is a plus;
    Have an excellent ability to archive information such as for the photo library;
    Have good judgment and ability to give relevant opinions and recommendations;
    Mastery of ICT tools and basic computer software such as Microsoft Office, email and other social media tools.

    COMPETENCIES, SKILLS AND BEHAVOURS

    Ability to synthesize and develop high quality knowledge products from diverse programmatic materials and tools;
    Excellent communication and interpersonal skills to develop strong working and organizational boundaries with internal and external stakeholders;
    Works well independently with little supervision, as well as within a dynamic team;
    Superior English communication proficiency and writing skills; proficiency in French is an asset;
    A good team player.

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  • Compliance Officer: General Insurance

    Compliance Officer: General Insurance

    Job description
    The role will report to the Head of Compliance. Individually accountable for establishing and embedding compliance through own efforts, over periods of 1 day to 3 months. Initiates and facilitates corrective action where required.

    Ensures that applicable legislation is being complied with by staff by regularly reviewing and monitoring compliance processes as well as day-to-day compliance to legislation and regulations.
    Ensure that compliance risks are identified, assessed and controlled through business specific policies and procedures, including:
    Identification of material compliance risks;
    Assessment of inherent and residual compliance risk levels;
    Development of relevant compliance policies and procedures and the roll out of these;
    Identification of controls against identified compliance risks and advising the business on the implementation of these controls;
    Conducting a second line of defense assessment of the effectiveness of those controls (i.e. monitoring and testing);
    Identification of Key Risk Indicators (KRIs) against material compliance risks;
    Corrective action plans against control weaknesses; and
    Tools to assess whether the business’s customers are dealt with fairly.
    Ensure that regular compliance monitoring activities (2nd Line of Defense checks) are undertaken, appropriately. In particular:
    Implementation of the annual compliance plan
    Updates on compliance monitoring activities and submitting to the Board at least quarterly. The report must include details of progress against the Compliance Monitoring Plan as well as outstanding management actions and issues.
    Ensure records are kept of compliance activities, including compliance monitoring, advice to the business and compliance reports to senior management and the Board or their appropriately delegated committee. Records of all breaches and complaints must also be kept, including details of activities taking place to rectify the breach / deal with the complaint.
    Challenges and escalates (within the defined escalation framework) where deemed appropriate.
    Reports on compliance breaches.
    Facilitates resolution on compliance breaches.
    Assists in mitigation on compliance risk.
    Utilizes limited legislation and in all probability, the impact of the legislation is limited.
    Influences on account of outputs are limited to specific assigned area or within the less complex BU.
    Ensures that an outsourced compliance function is effectively rolled out and implemented in the practices of selected independent and bank brokers.
    Regularly reviews and monitors compliance processes as well as day-to-day compliance to legislation and regulations.
    Provides support and assistance to BU management to embed risk management and challenges risk management information where appropriate.
    Makes recommendations in ensuring that risk processes (risk assessment, identification, reporting and optimization occur at BU level.

    Personal Effectiveness:

    Accountable for service delivery through own efforts.
    Individually accountable for managing own time, tasks and output quality for periods of up to 3 months.
    Makes increased contributions by broadening individual skills.
    Collaborates effectively with others to achieve personal goals.
    Accepts and lives the company values.

    Reporting:

    Reports on compliance breaches to line management and Corporate Governance Manager.
    Compiles monthly reports (standing reports) on issues identified and reports on actions taken to rectify the problem.

    Compliance:

    Ensures that applicable legislation is being complied with by staff, by regularly reviewing and monitoring compliance processes as well as day-to-day compliance to legislation and regulations.
    Regularly reviews and monitors compliance processes as well as day-to-day compliance to legislation and regulations.
    Facilitates resolution on compliance breaches.
    Assists in mitigation of compliance risk.
    Utilizes limited legislation and in all probability, the impact of the legislation on the Business Unit / functional area is limited.
    Ensures that an outsourced compliance function is effectively rolled out and implemented in the practices of selected independent and bank brokers.

    Qualification and Experience:

    BA/B. Com/LLB related degree
    3yrs appropriate compliance-related experience in the Financial industry