Jobs Kenya

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  • Communication Specialist Procurement Specialist

    Communication Specialist Procurement Specialist

    The World University Service of Canada’s Field Support Services Project (FSSP) is contracting the services of a Communication Specialist to support Global Affairs Canada (GAC) in Kenya in the delivery of all its programming areas over a 2-year period.
    OBJECTIVE
    The main objective of Communication Specialist position is to provide technical assistance to Canada’s development programming in Kenya and other countries of accreditation in order to improve its visibility on social media and other platforms. The Communications Specialist will work part-time to assist with the development of communication products and publications focused on GAC’s country development strategy as well as lead the production of high quality, brand-compliant, multimedia information products and visual assets.
    MANDATE
    Under the general supervision of the FSSP Kenya Manager, the Communications Specialist will be responsible for all requests coming fromGAC, including visibility on social media, managing the Facebook page and working with the Technical Specialists on a monthly newsletter/digital brief for use by GAC. In addition, the Specialist will provide advice, analysis of the promotional context and advice to support GAC’s programming visibility in Kenya. The Specialist will, upon request from GAC or the FSSP Manager, participate in meetings organised on various topical themes to appropriately raise the visibility of Canada’s programs and projects in Kenya. In particular, the Specialist will work closely with GAC’s partners to achieve effective visibility and recognition of Canada’s international assistance contributions.
    SPECIFIC TASKS

    Social Media and Media Monitoring
    The Communications Specialist will be responsible for managing Canadian projects’ presence in social media and for the creation of content necessary to grow GAC’s engagement within the media sector. The Specialist will also focus on content creation, basic online graphics and development of products and messages for public access and online platforms including GAC website, Facebook, Twitter, Instagram, and other similar social media platforms.
    Author brief social media messages with corresponding links and source appropriate images for the postings on GAC’s programme and projects implemented by GAC’s partners.
    Schedule and post social media content as per the content calendar and obtain GAC’s approvals for content prior to publishing.
    Produce social media toolkits and contribute to the management of several accounts such as the Canadian Education Partners Forum (Facebook and twitter) accounts.
    Provide analytics, identify trends and develop creative inputs.
    Review daily press and produce media monitoring reports.
    Event Coverage
    Work closely with the GAC/FSSP TAs to provide communication and media support to events/workshops/meetings and conferences.
    Prepare website stories.
    Engage in media calls and prepare press kits.
    Take, edit and post photos.
    Update media contact lists.
    Prepare event specific media monitoring reports.
    Gathering Content from the Field
    Work with GAC/FSSP TAs and partners to undertakes field visits and to write impact stories/success stories/case studies.
    Support and coordinate photography and videography activities for field activities
    Gather stories from implementing partners via field visits at the discretion of the GAC Head of Cooperation.
    Produce stories from the field projects that reflect GAC’s reach and impact with a human-development interest focus.
    Prepare content for use in other publications including annual reports, e-newsletters and brochures and videos.
    Strategic Planning
    Design and implement an effective and innovative communications strategy to further enhance GAC’s profile in Kenya and other countries of accreditation;
    Provide regular input into GAC’s country strategy and investment plan activities;
    Review and assesses GAC’s communications activities using indicators established by the overall communications strategy;
    Highlight successes, challenges and recommendations;
    Synthesize journalist participation and press coverage;
    Pitch potential stories or identify gaps in content based on field work and research.
    Support coordination of regular briefings with GAC staff.
    Build and maintain a photo library of all photos and videos of the GAC, a database with photos and videos taken during events, which can be easily found by date, events, names of participants or other functional types of classification;
    Participate in various meetings with sectoral teams to help ensure the strategic positioning and visibility of GAC in Kenya and countries of accreditation;
    Develop and maintain a network of strategic contacts to support communication activities in Canada’s programming area in the country.

    LEVEL OF EFFORT
    This assignment is a part-time position from 1st July 2018 to 30th June 2020. A 50% level of effort (approximately ten days per month) will be required. The estimated distribution of the 50% level of effort will be as follows:

    Visibility of Canadian programming in Kenya and Countries of accreditation: 85%
    Other tasks for GAC and FSSP: 15%

    The Communication Specialist will operate form Field Support Services Office in Nairobi during the period of the assignment.
    WORKPLAN AND DELIVERABLES
    The Communication Specialist will produce quarterly work plans, which will detail the deliverables expected for that period. The work plan will be based on needs identified by Global Affairs Canada and the Specialist’s recommended priorities which will require approval by Global Affairs Canada. The work plan must be submitted to the GAC Head of Cooperation in Kenya or an officer with a delegated authority from the Head of Cooperation. The work plan will be reviewed and updated monthly, taking into account changing priorities in the Global Affairs Canada Program and/or the countries’ context.
    REPORTING
    The Specialist reports directly to the Manager of the Field Support Services Project based in Nairobi, Kenya who has responsibility for the administration of the contract. Day to day management of deliverables and performance will be coordinated by the GAC Head of Cooperation in Kenya or an officer with a delegated responsibility, including approval of work plans, service requisitions and deliverables, authorization of travel, evaluation of the quality of services and deliverables against work plans and performance indicators, etc.
    The Communication Specialist will be expected to keep the respective Development Officers at the Canadian High Commission in Nairobi and GAC HQs informed and updated about the implementation and progress of his/her work. The Specialist will submit monthly reports on her/his activities related to communication, consistent with the priorities established in the work plan.
    The monthly report (max 2 pages) will:

    Highlight tasks and results achieved; problems encountered and how they were dealt with;
    Outline innovative initiatives, work plan/activities/expected results for the following month.
    Highlight relevant information of use to the Program and projects, such as: outstanding issues and constraints, innovative initiatives, best practices, and lessons learned;
    Identify new opportunities, and make recommendations for the next work plan period; and
    Identify key issues for Global Affairs Canada’s attention, and make recommendations for follow-up;

    QUALIFICATIONS AND MANDATORY EXPERIENCE

    Bachelor’s Degree in journalism, communications or a relevant related field of study from a recognized university. A master’s degree will be an added advantage.
    3-5 years of related public relations, public outreach or communications for development experience;
    Demonstrated experience in drafting, producing and editing written products such as news/blog articles, reports, fact sheets, speeches, success stories, and press releases
    Expertise in using social media and other media platforms including drafting and sharing messages on Twitter, Facebook, etc.
    English language skills to perform communications technical services;
    Ability to travel as needed throughout Kenya and other countries of accreditation;
    Knowledge of GAC policies and procedures is a plus;
    Have an excellent ability to archive information such as for the photo library;
    Have good judgment and ability to give relevant opinions and recommendations;
    Mastery of ICT tools and basic computer software such as Microsoft Office, email and other social media tools.

    COMPETENCIES, SKILLS AND BEHAVOURS

    Ability to synthesize and develop high quality knowledge products from diverse programmatic materials and tools;
    Excellent communication and interpersonal skills to develop strong working and organizational boundaries with internal and external stakeholders;
    Works well independently with little supervision, as well as within a dynamic team;
    Superior English communication proficiency and writing skills; proficiency in French is an asset;
    A good team player.

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  • Compliance Officer: General Insurance

    Compliance Officer: General Insurance

    Job description
    The role will report to the Head of Compliance. Individually accountable for establishing and embedding compliance through own efforts, over periods of 1 day to 3 months. Initiates and facilitates corrective action where required.

    Ensures that applicable legislation is being complied with by staff by regularly reviewing and monitoring compliance processes as well as day-to-day compliance to legislation and regulations.
    Ensure that compliance risks are identified, assessed and controlled through business specific policies and procedures, including:
    Identification of material compliance risks;
    Assessment of inherent and residual compliance risk levels;
    Development of relevant compliance policies and procedures and the roll out of these;
    Identification of controls against identified compliance risks and advising the business on the implementation of these controls;
    Conducting a second line of defense assessment of the effectiveness of those controls (i.e. monitoring and testing);
    Identification of Key Risk Indicators (KRIs) against material compliance risks;
    Corrective action plans against control weaknesses; and
    Tools to assess whether the business’s customers are dealt with fairly.
    Ensure that regular compliance monitoring activities (2nd Line of Defense checks) are undertaken, appropriately. In particular:
    Implementation of the annual compliance plan
    Updates on compliance monitoring activities and submitting to the Board at least quarterly. The report must include details of progress against the Compliance Monitoring Plan as well as outstanding management actions and issues.
    Ensure records are kept of compliance activities, including compliance monitoring, advice to the business and compliance reports to senior management and the Board or their appropriately delegated committee. Records of all breaches and complaints must also be kept, including details of activities taking place to rectify the breach / deal with the complaint.
    Challenges and escalates (within the defined escalation framework) where deemed appropriate.
    Reports on compliance breaches.
    Facilitates resolution on compliance breaches.
    Assists in mitigation on compliance risk.
    Utilizes limited legislation and in all probability, the impact of the legislation is limited.
    Influences on account of outputs are limited to specific assigned area or within the less complex BU.
    Ensures that an outsourced compliance function is effectively rolled out and implemented in the practices of selected independent and bank brokers.
    Regularly reviews and monitors compliance processes as well as day-to-day compliance to legislation and regulations.
    Provides support and assistance to BU management to embed risk management and challenges risk management information where appropriate.
    Makes recommendations in ensuring that risk processes (risk assessment, identification, reporting and optimization occur at BU level.

    Personal Effectiveness:

    Accountable for service delivery through own efforts.
    Individually accountable for managing own time, tasks and output quality for periods of up to 3 months.
    Makes increased contributions by broadening individual skills.
    Collaborates effectively with others to achieve personal goals.
    Accepts and lives the company values.

    Reporting:

    Reports on compliance breaches to line management and Corporate Governance Manager.
    Compiles monthly reports (standing reports) on issues identified and reports on actions taken to rectify the problem.

    Compliance:

    Ensures that applicable legislation is being complied with by staff, by regularly reviewing and monitoring compliance processes as well as day-to-day compliance to legislation and regulations.
    Regularly reviews and monitors compliance processes as well as day-to-day compliance to legislation and regulations.
    Facilitates resolution on compliance breaches.
    Assists in mitigation of compliance risk.
    Utilizes limited legislation and in all probability, the impact of the legislation on the Business Unit / functional area is limited.
    Ensures that an outsourced compliance function is effectively rolled out and implemented in the practices of selected independent and bank brokers.

    Qualification and Experience:

    BA/B. Com/LLB related degree
    3yrs appropriate compliance-related experience in the Financial industry

  • Sexual and Reproductive Health Consultancy Short-Term Scoping Study

    Sexual and Reproductive Health Consultancy Short-Term Scoping Study

    BACKGROUND
    Canada has recently launched a new Feminist International Assistance Policy (FIAP), which seeks to promote gender equality and empower women and girls in all of Canada’s engagements abroad. Canada is committed to ensuring that women and girls are not just seen as beneficiaries of international assistance, but are recognized as the actors, leaders and change agents in their communities and societies. Achieving gender equality and empowering all women and girls is considered to be the most effective approach to reducing poverty and building a more inclusive, peaceful and prosperous world.
    There are a number of complex problems that are a barrier to delivering universal access to sexual and reproductive health and rights by 2030, as laid out in the Sustainable Development Goal 5, target 5.6: “Ensure universal access to sexual and reproductive health and reproductive rights (SRHR) as agreed in accordance with the Programme of Action of the International Conference on Population and Development and the Beijing Platform for Action and the outcome documents of their review conferences.” Ensuring SRHR for women and girls, not only promotes their health and wellbeing but also enhances their education and economic opportunities.
    In line with the new FIAP, Canada is exploring the potential to program in SRHR, including comprehensive sex education, and strengthened health systems for SRHR services such as family planning and contraception. Programming should seek to transform harmful norms and beliefs that can lead to early marriage, female genital mutilation and sexual and gender based violence in Kenya. Canadian support will be targeted to programming that plugs critical gaps, uses innovative approaches, leverages other donor support, prioritizes sustainability and provides visibility for Canada.
    SCOPE OF SERVICES
    The purpose of the consultancy is to assist Global Affairs Canada’s (GAC) development program in exploring and identifying different options for future programming in SRHR as described above. Major activities of the scoping exercise include:

    Analysis: Identification of the current challenges and issues related to SRHR in Kenya;
    Mapping: Mapping other donor engagements, government programs and private sector investments in SRHR programs in Kenya;
    Gap Assessment: Identification and assessment of current gaps in SRHR programing in Kenya that would align with the government of Canada’s FIAP objectives;
    Partner and Initiative Identification: Identification of specific potential partners and initiatives (including project values) that align well with Canadian objectives, respond to identified needs and complement Canada’s existing programming in Kenya;
    Recommendations: Recommendations to GAC on future programing opportunities within the SRHR space in Kenya.

    METHODOLOGY
    The scoping exercise will be consultative and participatory, entailing a review of relevant literature, interviews with stakeholders and a gap analysis. As part of the scoping exercise, the consultant will be expected to seek the views of key national stakeholders, including officials and designated leads on SRHR from the Kenyan Ministries of Education, Gender and Health, development partners and key players in the SRHR sector.
    EXPECTED DELIVERABLES
    The following deliverables will be expected from the Consultant;

    A draft report for discussion and comments by GAC;
    A final report incorporating comments from GAC and stakeholders, as appropriate;
    A presentation to the GAC Development team at the Canadian High Commission in Nairobi, Kenya based on the findings of the final report.

    REPORTING
    The key product expected from this scoping assignment is an analytical report that includes, but is not limited to, the following components:

    Title
    Table of contents
    List of acronyms and abbreviations
    Executive summary
    Introduction
    Description of the scope and methodology
    Analysis of key issues
    Mapping of key existing investments
    Identification of programming gaps
    Programming recommendations

  • Partner Organisation/Consultancy Firm – Life Skills Holiday Camps

    Partner Organisation/Consultancy Firm – Life Skills Holiday Camps

    Summary
    This project brief outlines the key terms of reference for the design and launch of the life skills component of WUSC’s Kenya Equity in Education Project (KEEP), including designing and delivering extra-curricular life skills camps for in-school and out-of-school girls and the development of resources to support in-school Guidance and Counselling sessions.
    Background
    WUSC
    WUSC – World University Service of Canada – is a leading Canadian non-profit organization in international development, committed to providing education, employment and empowerment opportunities that improve the lives of millions of disadvantaged youth around the world. WUSC is working in partnership with Windle International Kenya (WIK) to implement the Kenya Equity in Education Project (KEEP), which began in 2013 and will run until 2022 (KEEP Phase I: 2013-2017; KEEP Phase II: 2017-2022).
    Kenya Equity in Education Project (KEEP)
    KEEP II will create conditions for learning that will allow approximately 25,000 marginalized girls from Kakuma and Dadaab refugee camps and the surrounding host communities in Turkana and Garissa counties to stay in school as long as possible, attain at least functional literacy and numeracy, be safe and supported at school and at home, and make successful transitions at critical life stages. KEEP II will deliver significant results in terms of improved learning outcomes (literacy and numeracy); increased numbers of girls remaining in school and transitioning to the next grade (attendance and transition rates); and a positive supportive environment that values and promotes girls’ learning (sustainable changes in community behaviour). KEEP II includes a range of project activities, including life skills, remedial classes, school upgrades, cash transfers, community engagement, school management training and teacher training.
    Life Skills in KEEP
    Under KEEP, the life skills component aims to improve girls’ ability to make informed education, career and life choices by equipping girls with the knowledge and skills to make informed decisions and choices. Life skills will be delivered under KEEP in 2 ways:
    Extra-curricular Life Skills Camps: Extra-curricular camps will be held for selected girls in Kakuma and Dadaab during school holidays (April and August, annually). The camps will target upper primary and lower secondary girls and will focus on a range of age-appropriate and culturally sensitive themes to support girls to develop knowledge and skills in relation to key issues in the areas where they live. As an extra-curricular component, the camps will be participatory, learner-centred and activity/play-based. The camps are a new component for KEEP and have not been run before.
    Guidance and Counselling: Every KEEP-supported school has a Guidance and Counselling service available. A network of Guidance Teachers operate and support clusters of between 2-3 schools each, providing targeted support to girls on a needs basis. The focus of Guidance and Counselling sessions is to support girls with key issues that are not traditionally covered in the national curriculum and focuses on a range of life skills topics, ranging from career guidance to sexual health to relationships to personal hygiene.
    Project Overview, Objectives and Deliverables
    Project Overview
    WUSC is seeking a partner organisation/Consultancy Firm to support the life skills component of KEEP. The partner will be responsible for designing and delivering life skills holiday camps for selected girls in Kakuma and Dadaab refugee camps and surrounding host communities in Turkana and Garissa counties, as well as creating corresponding support materials to provide reference information for Guidance Teachers.
    Project Objectives
    To design and support extra-curricular life skills camps for targeted in-school and out-of-school girls to improve girls’ ability to make informed education, career and life choices.
    To create support materials for KEEP Guidance Teachers to deliver Guidance and Counselling sessions to girls on a range on life skills topics.
    Deliverables and Expected Timeframes

    Literature Review

    Written evidence basis for the KEEP life skills programme, in the form of an initial, short literature review that embeds the project in the relevant literature.
    This should also outline the proposed approach for the life skills camp and provide a rationale for this. Early March 2018

    Field Research

    Consultations with relevant stakeholders, including Guidance Teachers, Education Counsellors, Community Mobilizers and marginalised girls, in order to ascertain topic areas to be covered in the life skills camps.
    The content of the camps will also need to align with guidance on life skills by the Department of International Development (DfID) (this guidance can be provided by WUSC). March 2018

    Small Scale Pilot

    Sample content and materials will be developed and tested to pilot the approach and content of the life skills camps and corresponding resources for Guidance Teachers.
    Pilot holiday camps will be held in both Kakuma and Dadaab to draw nuanced learnings from each location. April 2018

    Content Development

    Drawing on learnings from the pilot, content will be developed for full scale life skills camps. First, a scope a sequence outlining the themes and topics to be covered, sessions to be developed and resources to create will be shared.
    From there, relevant resources will be developed to support the delivery of the life skills camps and Guidance and Counselling sessions (e.g. manual, session notes, etc.).
    The format of these resources will be jointly agreed with the KEEP team, and must draw on pre-existing materials that have demonstrated success in emergency context settings.
    The consultant will also work with the WUSC M&E team to support the development of tools to monitor and evaluate the impact of the program. May-July 2018

    Delivery of Life Skills camps

    Life skills camps to be delivered in Kakuma and Dadaab. Each camp will be run for 5 days. August 2018
    Design Brief
    Target Beneficiaries
    The life skills camps will be delivered to two target groups: Standard 6 to Standard 8 girls, and Form 1 to Form 3 girls. The content of the camps will need to be carefully designed so that each target group is getting age-appropriate content. Content will therefore need to be designed for camps that will be delivered to primary and secondary cohorts.
    Topics
    There is flexibility in the topics to be included, and field research (deliverable 2) will support the finalization of content to be included, but it is expected that the following themes will be included (NB: this list is not exhaustive):

    Career guidance
    Sexual and reproductive health
    Relationships
    Healthy living
    Managing emotions
    Financial literacy

    Resources
    The resources for life skills camps and materials for Guidance and counselling should be complementary, whereby they present the same concepts and information. We recommend the following resources are developed to support this programme:
    Life skills camps: Facilitator Guide
    Guidance and Counselling: Teaching Manual, containing session notes and key information for Guidance Teachers
    The format of the resources will be jointly agreed between the consultant/partner and the KEEP team.
    Methodologies
    The methodologies proposed by the partner organisation should be culturally and contextually appropriate and relevant, and should also incorporate child-centred, play-based and gender-responsive pedagogy.
    Assessments/Monitoring and Evaluation
    The programme should incorporate assessment/monitoring approaches and tools to measure impact and track progress over time. The approach and tools will be decided in collaboration with the KEEP Monitoring and Evaluation team.
    Contextual Considerations

    The design of the programme approach and content should consider the following:
    English is not the first language of the majority of the KEEP teachers and students.
    Teachers delivering life skills content will not be experts in content or approach.
    KEEP operates in low-resource settings and all programme content should be able to be delivered with minimum, basic resources.
    Programme content and methodologies should consider the cultural differences within the areas the project operates.
    Programme content and approach should consider child protection and ‘Do No Harm’ principles.

    Expected Qualifications of Project Team
    The project team is required to have:

    Expertise in the fields of education, curriculum development and life skills programming.
    Previous experience of delivering life skills programming via a play-based curriculum using age-appropriate strategies to engage primary and high school girls.
    Solid understanding of the concepts and principles of child-friendly, child-centred and gender-responsive pedagogy.
    Experience working in refugee/emergency contexts, and understanding of the specific contexts where KEEP operates.
    Willingness to travel to Kakuma and Dadaab refugee camps and surrounding host communities.

  • Finance Manager (FM)

    Finance Manager (FM)

    Job RoleThe Finance Manager will hold overall responsibilities for the financial administration for WUSC – Kenya programs.The Finance Manager will be responsible for maintaining project financial records (finance) and monitoring monthly, quarterly and annual financial project reports and performance to budget. The FM will also assist with the development of annual work plans and budgets.The FM is a member of the KEEP management team.Specific Duties

    Manage program finances and developing adequate accounting systems and internal financial control mechanisms including tracking funds for all donors against specific projects. This includes the introduction of new accounting packages as required.
    Lead budget review processes, including coordinating with partners to ensure budget components are realistic and meet program needs and donor requirements.
    Engage with donors on finance-related issues, gathering and coordinating financial information from consortium partners when necessary.
    Ensure that advance requests are submitted to donors on a timely basis.
    Engage with partners to ensure that internal financial reporting is timely and accurate.
    Support the program team and project partners to build and develop accurate annual budgets and financial expenditures plans each year and monitoring progress on same with program teams.
    Work closely with the program and PD teams to develop budgets for project proposals.
    Develop, coordinate and enforce policies and procedures for all financial activities.
    Ensure that payroll is processed accurately and on time, and that the relevant reports and schedules (such as statutory deductions and staff benefit schemes) are generated accurately and sent to relevant sources (WUSC’s local bank; required tax offices) on time.
    Make regular visits to project field offices to review field operations and ensure compliance with financial policies and procedures. Provide training to field staff when necessary.
    Monitor and review all project accounts, advance reconciliations and bank reconciliations.
    Prepare regular financial reports as required by WUSC Ottawa and donors.
    Review partner accounting systems, and carry out financial due diligence for potential new partners.
    Recommend improvements to financial reporting systems for WUSC’s local partners. This activity may involve providing training in financial matters for partner organizations.
    Ensure audits are conducted in accordance with donor requirements. Support WUSC–Ottawa’s audit process as required.
    Implement improved polices & procedures following internal audits and or/as advised by WUSC head office.
    Ensure that accurate monthly accounts, quarterly reports to donors, project reconciliations are sent to WUSC Ottawa on time.
    Place financial controls to monitor and forecast cash requirements to meet administrative and program expenditures, forecasting monthly cash requirements for the Kenya program/projects and making advance requests to the Ottawa office and other donor offices.
    Take initiative to make recommendations as needed to ensure efficient and effective use of project financial resources; carry out a cost benefit analysis where necessary
    Provide variance analysis for quarterly reports and annual budget revisions.
    Line Manager of Finance Manager
    Country Director (Kenya)
    WUSC Director of Finance (HQ)
    Position Requires Close Collaboration with

    WUSC HQ – Finance Analyst
    Project Managers
    Operations Manager
    Position Supervises
    Senior Finance Officer

    Qualifications and Experience

    A Master’s in Finance, Business Administration, Commerce or equivalent
    A professional qualification in Accounting e.g. CPA (K), ACCA or equivalent qualification
    Over 7 years professional experience in a similar post (preferably an INGO)
    Experience in the evaluation of Accounting regulations and Tax matters
    Experience managing large budgets with multiple consortia partners
    Experience working with donors and their unique reporting requirements (CIDA, BPRM, EU, DFID, USAID)

    Competencies

    Strong managerial skills
    Ability to guide in the setting of financial objectives and monitoring delivery against goals
    Strong analytical, communication and problem solving skills
    Ability to identify and articulate problems and provide solutions in a concise and clear manner
    Proven experience in developing, managing, and reporting against multiple projects with complex budgets
    Capability to evaluate and improve finance and budget management processes as well as underlying IT-Infrastructure
    Experience using accounting packages (QuickBooks, ACCPAC), and training others to use them.
    Willingness to travel regularly to field offices within Kenya
    Proven ability to manage and monitor staff in supporting roles.

  • Branch Manager

    Branch Manager

    Reporting to the Manager Branch Business, the incumbent will be responsible for managing the operations of the Branch and ensuring that the set targets both in production and number of Direct Sales Force (DSF), independent agents and direct clients are achieved.
    Requirements for the Branch Manager Job
    1st Degree in a Business related course
    Progress in ACII or AIIK
    Sales and Marketing
    4 years’ experienceCustomer Focused
    PR/ interpersonal Relations
    Office administration skills
    Advanced Computer skills
    Good communication skills
    Responsibilities for the Branch Manager Job
    Management of independent Intermediaries (Agents and Brokers)
    Management of Direct Clients
    Selects, interviews, recruits ,trains to achieve annual set numbers and facilitates professional courses for all company DSF, terminates services as necessary while maintaining the regulatory standards throughout the year
    Sets targets for each agent both for renewal and new business at the start of the business year ,monitors performance on a monthly basis to ensure volume targets are met
    Contributes actively in actualization of the company’s’ PR/Communication plan in Marketing and promotion of company products and identifies social responsibility activities in the region for consideration
    Formulates long term and short term strategic plan for the Branch in line with the Company’s strategic goals and takes part in Company’s’ strategic planning session
    Develops a rewards program to motivate the Direct Sales Force achieve projected sales.
    Supervises ,counsels, motivates and sets objectives for the Administration Assistant, Branch Underwriter,
    Customer Service Officers ,the Office Assistant and Sales Agents and carries out appraisals as per company plan in order to achieve the branch Objectives/targets
    Oversees branch administrative function and maintains all company assets in the branch including safe custody of Motor vehicle certificates ,cash/cheques and agents personnel files
    Oversees the underwriting of all the business introduced through the branch to ensure that the underwriting guidelines/procedures are followed within the authority guidelines, chairs renewal meeting on a monthly basis and ensures quotations are presented within 24 hours and 48 hours for those with consultations
    Implements the company credit policy through collecting premium and oversees
    Compliance to company (QOP) procedures ensuring adherence with regulatory requirements for all functionsClaims liaison

  • Distribution Director

    Distribution Director

    Role Overview
    This role is accountable for the development, execution and tracking of the sales and distribution strategy over periods of 1-2 years.
    Accountable for the development, execution and tracking of a country and market appropriate sales and distribution strategy (inclusive of product selection and roll out).
    Accountable for putting together and maintaining a holistic product range that meets the financial needs of the target market.
    Map stakeholders and develop a plan to manage these actively including building key relationships with individuals business and government (legislators).
    Manage overall country productivity of the sales force including the achievement of sales targets. Manage overall support process to enable sales force to be productive and enabled. Manages and minimise risk in the region.
    Manage resources such as technology and markets in the region. Manage economics and profitability of the function. Accountable for daily monthly and annual functions related to the management of a team of managers.
    Key Results Areas
    Distribution Strategy
    Accountable for the development, execution and tracking of a country and market appropriate sales and distribution strategy (inclusive of product selection and roll out).
    Gathers market intelligence & incorporates information into the strategy.
    Have and understanding of markets economic and political opportunities in the region and deals with environmental threats.
    Implements strategy with clear and measurable action plans.
    Review effectiveness of strategy and re-align continuously.
    Financial Systems Management
    Identify and develop MI requirements at a channel and product level and implement the same within the channels.
    Manage economics and profitability of the function.
    Management Effectiveness
    Accountable for daily monthly and annual functions related to the management of a team of managers.
    Defines and implements sales best operating practice.
    Develops line managers and specialists under supervision.
    Holds first line managers accountable for managerial work including selection performance management and talent management.
    Selects potential managers to sustain the talent pipeline.
    Product Development
    Accountable for putting together and maintaining a holistic product range that meets the financial needs of the target market.
    Ensures that products are easy to sell to support and to administer across the segments.
    Ensures that products provide clients with value for money.
    Measures the product against client expectations and alternate offerings in the market place.
    Prices products to make fair profits.
    Supports and adapts existing products to enhance client value for money.
    Resource Management
    Develop and determine manpower plans for the channels and monitoring the same via variance analysis.
    Manage resources such as technology and markets in the region.
    Sales Support
    Ensures Financial Services Industry regulations are adhered to.
    Manage overall support process to enable sales force to be productive and enabled.
    Manages and minimise risk in the region.
    Risk Management
    Sales/ Productivity
    Develop and determine capacity development needs for the various channel partners.
    Drives operational excellence throughout area of supervision.
    Ensures that the region meets its budget.
    Manage overall country productivity of the sales force including the achievement of sales targets.
    Responsible for building & growing the business in the region.
    Stakeholder Management
    Map stakeholders and develop a plan to manage these actively including building key relationships with individuals business and government (legislators).
    Strong relationship and networking focus.
    Role Requirements
    · Degree / Diploma extensive experience in distribution and product development.
    · Minimum 5 Years relevant distribution experience.
    Competencies
    · Collaboration (Relating)
    · Customer First
    · Execution
    · Innovation (Perspective)
    · Leading with Influence
    · Personal Mastery (Learning)
    · Strategic

  • Education Advisor

    Education Advisor

    Job Role
    The World University Service of Canada seeks an experienced, dynamic individual to provide technical support and quality control to its education programs in Kenya. The current portfolio focuses largely on girls’ education, and includes the Kenya Equity in Education Project (KEEP) funded via DFID’s Girls Education Challenge, the Equity in Education for Refugee Communities in Kenya (EERCK), funded by the US Department of State’s Bureau of Population, Refugees and Migration, and the Humanitarian Education Accelerator, funded by UNHCR’s innovation fund. It is expected that the Education Advisor will also provide sector-specific expertise in developing new project proposals, and will be responsible to support new education and gender projects as the portfolio expands. The role will require regular travel to field sites in Kenya, and occasional international travel.
    Specific Duties
    A)Technical input to project strategy and design
    Apply knowledge from research and best practice to develop project strategies, new project designs, and to develop programming models for implementation.
    Provide feedback and review technical documents and reports on project-related activities especially as related to education interventions and practice.
    Engage with project teams in annual work planning and other key planning events to ensure that education strategies and practices are relevant to and reflect the reality on the ground.
    Provide direct technical inputs at project level by leading training of trainer (TOT) workshops where relevant.
    Ensure quality control by attending cascaded teacher trainings, field-level workshops and community events, and providing detailed feedback to staff responsible for knowledge transfer, including classroom observations for trained teachers.
    Review project reports and communication with donors to ensure programmatic achievements are communicated accurately and appropriately
    Work closely with the M & E team to ensure that monitoring and evaluation systems are designed to appropriately measure progress against education-specific outputs and results.
    Work closely with consortium partners to ensure their outputs are technically sound and contextually relevant
    Recruit, manage and work with external consultants to develop contextually-relevant programming materials when necessary
    Support Program Development efforts for education proposals in other countries as necessary
    B)Knowledge Management and Thought Leadership
    Maintain expertise in education and gender related best practices, along with a high level of familiarity with research in the field of international comparative education (development)
    Capture best practices and learning for institutional knowledge generation. Disseminate this knowledge to project teams for use in program management decision-making.
    Lead WUSC’s efforts to support the Ministry of Education to develop evidence-based education policy
    Contribute to the profile of WUSC as a leader in girl’s education programming via engagement with donors, partners, NGOs, academia
    Participate in international policy and knowledge networks related to international education in the development context.
    Organize and participate in knowledge-sharing workshops and conferences, both in Kenya and abroad.
    Work closely with the M&E Team to develop and implement operations research components within WUSC education projects. This should ideally lead to publication of peer-reviewed journal articles.
    Work closely with the gender advisor to ensure that gender analysis is carried out and mainstreamed in education programs
    Line Managers
    Kenya: Country Director
    HQ: Deputy Program Director – Program Design, Quality and Learning (for support to Program Development and non-Kenya based projects)
    Position Requires Close Collaboration with
    Education Program Manager – Kenya
    Evaluation and Research Advisor – Kenya
    Gender Advisor – HQ office
    Qualifications and Experience
    Master’s Degree in Education, International Development, or another relevant discipline
    At least 7 years’ experience in education programming for international settings, preferably with at least two years in Kenya
    Experience with gender equity programming is an asset
    Experience with education in refugee settings is an asset
    Substantial experience leading workshops and training sessions is an asset
    Competencies
    Complete fluency in English is essential,
    Ability to write articulately and cogently, and to edit at a similarly high level
    Strong communication, mentoring and team building skills, all applicable in a multi-cultural work environment.
    Commitment to gender equity and equality.
    Proficiency in Microsoft Office software, Internet and email.
    Commitment to organizational goals and functions of WUSC, both locally and internationally.
    Other requirements
    Ability to travel within Kenya (regularly) and internationally (occasionally)
    Ability to work a flexible schedule
    Background:
    World University Service of Canada (WUSC) is a leading Canadian international development organization that works with and through its southern partners to promote sustainable development. Founded in 1957 and currently working in 22 countries worldwide with an annual budget of approximately $35 million dollars, WUSC’s mission is to foster human development and global understanding through education and training. Our internationally recognized programs target youth, women, and other marginalized populations, focusing on three thematic areas of education, employment, and empowerment. Globally, WUSC has a network of higher
    Education institutions, civil society organizations, private sector partners, professionals, students, volunteers, faculty, and community leaders that can be leveraged to support our work.
    WUSC’s members are Canada’s most globally engaged post-secondary institutions. WUSC offers a dynamic international work environment with a diverse intercultural workforce. We offer employees exciting opportunities to apply their skills and gain experience all while making a difference for youth around the world. We believe youth have the potential to provide for their families, build strong communities, and create positive social change for future generations. Employees at WUSC work hard to create lasting change in education, employment and empowerment.

  • Risk Compliance Manager Bancassurance Relationship Manager – UAP Life

    Risk Compliance Manager Bancassurance Relationship Manager – UAP Life

    Reporting to the Chief Risk Officer, the incumbent will be responsible for providing an effective compliance risk management framework and appropriately resourced specialized regulatory compliance support to the Group. The Compliance Manager will to lead the Compliance Functions within the Group providing strategic direction and focus and needs to develop Group-wide compliance coverage plans and achieve the Compliance Function’s targets.
    The key objectives for this position are: –
    Establish and continuously improve a consistent operating framework for the identification, management, monitoring and reporting of Compliance risks and issues.
    Responsible for ensuring that the operating framework meets internal GOM and statutory requirements.
    Develop an appropriate and effective compliance officer training strategy.
    Develop and appropriate compliance communication strategy and facilitate the implementation across the Group
    Responsible for the review, challenge and roll-out of Compliance Policies and standards.
    Participate in industry bodies to ensure alignment of Compliance methodology to industry good practice and regulatory requirements
    Develop valued and value-for-money advice and guidance to business units and management on all compliance issues.
    Report to relevant governance committees such as the Group’s Executive Management Committee; Board Audit Risk and Compliance Committee and Group Board
    Promote a compliance culture throughout Group
    Ensure that internal policies do not contravene current and/or proposed legislation, rules and regulations.
    Monitor that policies are applied consistently across business units.
    Determine the impact of current and new legislation, rules and regulations on the Group, its current/new projects and current/new products.
    Assist Line Management to comply with applicable statutory, regulatory and supervisory requirements and to avoid sanctions related to none compliance.
     Evaluate new laws and regulations and stay abreast of all legislative and regulatory developments both locally and globally that might have an impact on the Group.
    Monitor non-compliance and escalate any issues where non-compliance is not addressed.
    Liaise with Risk Management and Internal Audit on risk related issues, as well as non-compliance with internal policies, legislation, rules and regulations.
    Qualifications and experience
    Bcom/BA/LLB
    7 years relevant experience.
    Knowledge and Skills
    Minimum of 7 years’ experience in compliance preferably in financial institutions
     A general knowledge and understanding of financial services industry (Insurance, Banking and Asset Management), as well as legislation, rules and regulations impacting the industry.
    Ability to communicate effectively, verbally and in writing, to clearly express logically reasoned ideas.
    Ability to think clearly and asses matters quickly and to solve problems with the minimum fuss and time Ability to make/take calculated decisions and to think forward and act accordingly.
    Knowledge of sourcing information
    Ability to influence Senior and Executive Management
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