Company Founded: Founded in 1920

Risk Surveyor

Job Description
KEY RESPONSIBILITIES

Conducting and carrying out detailed physical risks surveys at client’s premises
Taking and collecting photographic evidence during the physical surveys
Writing internal risk survey reports and proof-reading external survey reports for underwriters
Making recommendations to underwriters about the required risk improvements after a survey
Providing advice to clients and making recommendations about required improvements
Follow up with clients (brokers/agents/direct clients) on the progress of implementation of the agreed risk recommendations versus the stipulated timelines
Assigning quality grades for risk recommendations already implemented
Maintaining awareness on the changes in legislation regarding risk protection and improvement
Providing quarterly reports on all surveys done
Working with risk control team and other departments to maintain high technical knowledge and standard within the business
Keeping up date with technical aspects and emerging trends affecting risks e.g. trade processes, legislations, and hazardous materials.

SKILLS AND COMPETENCIES

5 Years experience in a busy risk survey firm and capable of conducting any type of risk survey.
Excellent communication skills
Excellent reporting and presentation skills

QUALIFICATIONS, KNOWLDEGE & EXPERIENCE

Diploma in Mechanical or Civil Engineering
Minimum age – 25 years
COP in insurance or a course in fire safety will be an added advantage

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oldmutual.wd3.myworkdayjobs.com

October 28, 2024
Marketing Executive, Product Development & Research

Job Description
KEY MEASURABLE GOALS
Improved products performance based on set targets Number of developed products following product development process Growth in market share through increased product uptake Research that delivers value addition to the Bank Developing compelling Customer Value Propositions Introduction of customer tailored products Growth of meaningful and brand equity metric

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oldmutual.wd3.myworkdayjobs.com

October 28, 2024
Head of Human Capital

Job Description

Business Planning

Develop a Human Resource strategic plan in line with the Group corporate business strategy and offer direction on its achievement
Participate in the development and implementation of annual business plans and thereafter ensure support for various units/ departments in the development of the scorecards, their communication and cascading to the staff

2. Staff productivity and maintainance of optimum head count

Ensure that every employee has an updated job description and continuous review of the organization structures to ensure that they remain relevant to business needs and that there are established lines of delegation, supervision and management
Ensure that a job analysis is undertaken before effecting staff changes such as promotions, recruitments etc.
Management of the headcount and staff costs against the approved budget limits
Align organisational structure with corporate goals and ensure optimal staff productivity

3. Selection and Recruitment of staff

Enforce the recruitment policy and practices
Screening of new staff members through background checks/references to ensure that only suitable staff members are recruited
Liaise with other functional/ department managers so as to understand all the necessary HR needs and objectives such as resourcing & Development needs and to ensure they are fully informed and well guided on HR best practices

4. Industrial Relations and welfare

Manage the Industrial Relations function/unit
Facilitate general staff meetings/ consultative forums and maintain a culture of open communication within Faulu
Prepare all the board and annual reports on Human Resources
Oversee development and implementation of staff welfare programs so as to maintain high levels of motivation and commitment
Update and communicate HR policies and procedures

5. Learning and Development

Oversee the development and implementation of the annual training and development calendar
Drive compliance to KYC, AML, Counter terorism financing and regulations through induction and periodic training to the staff members.
Approve the trainings and manage the budgets
Oversee compliance on legal requirements such as DIT registration and utilization
Oversee development and maintenance of high standards of induction and onboarding processes

6. Performance management, Talent management, compensation and benefits

Overesee the preparation of annual performance plans, the setting of targets and objectives
Inculcate a culture of bi-annual performance reviews
Continuaous review of compensation and benefits policy to ensure Faulu remains competitive
Oversee payroll management and monitor remittance of statutory deductions
Building and developing talent to drive the future success of the bank, creating strength at all levels that will meet current and future needs of the company.

7. Leadership

To guide, lead and manage staff in the Department in such a manner that promotes motivation, efficiency, mentoring them into leadership roles and a high degree of discipline in all activities.
To build a sales culture through the judicious use of incentives, recognition, mentoring and coaching.
Identify staff requirements, training gaps, changes, movements and make the necessary recommendations to the HR Department
Regularly update the HR department on staffing and competency requirements and agree on annual staffing projections
Facilitate and support team leaders and other staff keeping them focused on the Company mission.
Ensure that all staff in the department set annual performance targets in line with the company’s business plan and avail continuous monitoring and feedback for performance related decision making.

7. Operational efficiency and planning

Develop policies and procedures that support the overall business strategy and ensure adequate communication.
Continuously review processes and recommend changes that increase overall efficiency and effectiveness

8. Budgetary Oversight

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oldmutual.wd3.myworkdayjobs.com

October 28, 2024
Head of Group Finance

Job Description

Financial Control

Develop, implement and enforce appropriate financial accounting and reporting policies, processes and procedures across the business.
Review the general ledger to check that all the business general ledger transactions are updated regularly in line with the accounting principles and accounts are fully reconciled.
Monitor the business’ progress towards achievement of annual budget showing trends, and opportunities to maximize income, reduce cost and minimize risk. Act as financial advisor to the business units to ensure effective utilisation of resources and cost optimization.
Participates in project activities associated with financial planning and reporting including development of project plan and coordination of project activities.

Customer Focus

Manage the external audit processes for the business and be the contact person during interim and final audits both internal and external.
Works directly with Reporting functions at the business units to implement new accounting standards that impact the organization and ensures accuracy and compliance of financial reports.

Internal Processes

Put in place/regularly review internal controls across the business and ensure they are appropriate and are consistently applied.
Generate monthly and periodic financial reports of the business that are a true representation of the business operations. Analysis and development of insights into the financial reports and linking it back to business strategies.

People Management

Identify training needs of team members and facilitate continuous learning.
Oversee performance and development of the team members to ensure that all stay abreast with new developments.
Ensure effective communication to all employees with regards to changes in the treasury environment.

Financial Reporting:

Drives the preparation of plans and budgets to support the group’s annual plan and strategy.
Drives the periodic and annual financial reporting cycles to provide a clear line of sight of the business performance.
Responsible for compliance reporting for the business (Tax, Regulatory) in accordance with statutory, regulatory and IFRS requirements.

Treasury and capital management

Oversee and ensure the effective management of the treasury and capital management function
Ensure implementation and compliance to financial risk policies across the Group

Team Effectiveness:

Oversee the development of the team members to ensure that all stay abreast with new developments.
Ensure effective communication to all employees with regards to changes in regulations, legislation and best practice.
Translate the company strategy for the Reporting and Planning team members to ensure they understand the impact of their role on the business.
Stay abreast of best practise through self-development.

Required Experience

8 – 10 years experience in the Financial services sector.
Insurance industry experience is an added advantage.

Educational Requirement

Minimum – Bachelor’s Degree in Finance, Business/Actuarial Science.
MBA, Masters in Finance or equivalent an added advantage
Professional qualification in Finance – CPA or ACCA qualified

Technical Skills:

Strong financial, accounting and managerial skills
Strong ability to implement and monitor internal controls
Creative reporting capability
Team manager and player
Good communicator, planner and organiser
Effective project management skills
Strategic finance and tax planning
Thorough knowledge of accounting standards (IFRS)
Fully knowledgeable on the insurance Industry reporting requirements
Corporate and Business Reporting
Governance, Risk and Control
Leadership and Management
Sustainable Management Accounting
Ethics and Professionalism

Generic Competencies:

Planning and Organising
Analytical Thinking & Risk Management
Process Discipline and Quality Orientation
Decision Making
Business Acumen
Strategic Orientation
Result Orientation
Developing Self/Others
Culture sensitivity on Diversity, Equity and Inclusion

Responsibilities

Financial Control

Develop, implement and enforce appropriate financial accounting and reporting policies, processes and procedures across the business.
Review the general ledger to check that all the business general ledger transactions are updated regularly in line with the accounting principles and accounts are fully reconciled.
Monitor the business’ progress towards achievement of annual budget showing trends, and opportunities to maximize income, reduce cost and minimize risk. Act as financial advisor to the business units to ensure effective utilisation of resources and cost optimization.
Participates in project activities associated with financial planning and reporting including development of project plan and coordination of project activities.

Customer Focus

Manage the external audit processes for the business and be the contact person during interim and final audits both internal and external.
Works directly with Reporting functions at the business units to implement new accounting standards that impact the organization and ensures accuracy and compliance of financial reports.

Internal Processes

Put in place/regularly review internal controls across the business and ensure they are appropriate and are consistently applied.
Generate monthly and periodic financial reports of the business that are a true representation of the business operations. Analysis and development of insights into the financial reports and linking it back to business strategies.

People Management

Identify training needs of team members and facilitate continuous learning.
Oversee performance and development of the team members to ensure that all stay abreast with new developments.
Ensure effective communication to all employees with regards to changes in the treasury environment.

Financial Reporting:

Drives the preparation of plans and budgets to support the group’s annual plan and strategy.
Drives the periodic and annual financial reporting cycles to provide a clear line of sight of the business performance.
Responsible for compliance reporting for the business (Tax, Regulatory) in accordance with statutory, regulatory and IFRS requirements.
Treasury and capital management
Oversee and ensure the effective management of the treasury and capital management function
Ensure implementation and compliance to financial risk policies across the Group

Team Effectiveness:

Oversee the development of the team members to ensure that all stay abreast with new developments.
Ensure effective communication to all employees with regards to changes in regulations, legislation and best practice.
Translate the company strategy for the Reporting and Planning team members to ensure they understand the impact of their role on the business.
Stay abreast of best practise through self-development.

Required Experience

8 – 10 years experience in the Financial services sector.
Insurance industry experience is an added advantage.

Educational Requirement

Minimum – Bachelor’s Degree in Finance, Business/Actuarial Science.
MBA, Masters in Finance or equivalent an added advantage
Professional qualification in Finance – CPA or ACCA qualified
Technical Skills:
Strong financial, accounting and managerial skills
Strong ability to implement and monitor internal controls
Creative reporting capability
Team manager and player
Good communicator, planner and organiser
Effective project management skills
Strategic finance and tax planning
Thorough knowledge of accounting standards (IFRS)
Fully knowledgeable on the insurance Industry reporting requirements
Corporate and Business Reporting
Governance, Risk and Control
Leadership and Management
Sustainable Management Accounting
Ethics and Professionalism

Generic Competencies:

Planning and Organising
Analytical Thinking & Risk Management
Process Discipline and Quality Orientation
Decision Making
Business Acumen
Strategic Orientation
Result Orientation
Developing Self/Others
Culture sensitivity on Diversity, Equity and Inclusion

Apply via :

oldmutual.wd3.myworkdayjobs.com

October 28, 2024
Business Development Officer – Broker Channels

Your time is now to be your exceptional best at Old Mutual!

Job Description

KEY TASKS AND RESPONSIBILITIES;

Implement the business development and plan
Participate in negotiations and discussions on prospective business
Facilitate product presentations
Prepare quotations, and authorize within specified limits
Prepare BD activity reports
Assist in development and implementation of new products

Skills And Competencies

Excellent communication and negotiation skills
Excellent interpersonal relations skills
Extensive networking with corporate organizations and intermediaries
Good analytical skills

Qualifications, Knowledge & Experience

Business Related Degree
Progress towards ACII or equivalent
3 years’ experience preferably in the insur Industry

Apply via :

oldmutual.wd3.myworkdayjobs.com

October 28, 2024
Customer Service Experience

Job Description

Provides a service as a temporary employee covering many fields.

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oldmutual.wd3.myworkdayjobs.com

October 28, 2024
Head of Finance & Strategy

Your time is now to be your exceptional best at Old Mutual!
Job Description
Finance Operations

Effective management of suppliers payments, timely and accurate statutory payments, utility bills and all supplier payments
Oversight on Petty cash & imprest administration ensuring branches are adequately replenished at all times.
Management of staff advances and settlements.
Liaising with Procurement & Admin Manager ensuring that Creditors and suppliers are managed satisfactorily.
Liaising with internal and External Auditors in carrying out periodical and Year end Audits respectively.

Internal Controls & Bank Reconciliations

Ensuring that all control account reconciliations are carried out on a timely basis for all control accounts and reconciling items are dealt with on time.
Ensuring that all bank reconciliations are carried out on a timely basis, investigations done on outstanding items and cleared.
Ensure good bank relationship management for purposes of correction and issuing of paying instructions.
Ensuring that all fixed assets are adequately recorded, reconciled and reported. Budget Preparations and Business planning
Involved in Business planning and budget preparation.
Budget control and monitoring by ensuring the budget holders take charge of their costs and through variance reports.
Support and/or undertake cost benefit analysis on all expenditures and investments. Taxation
To ensure that monthly Tax computations are prepared and made on time such as PAYE, reverse tax and withholding tax.
Perform a quarterly tax health check.

Leadership

Mentor and develop the team, managing work allocation, training, problem resolution and leave management.

Financial Reporting

Provide timely and accurate financial reporting, and feedback to various stakeholders i.e Executive Management, Board, CBK and Group.
Responsible for the maintenance/accuracy and correctness of the company’s general ledger.
Timely and accurate monthly branch and sector reports.
To ensure timely and accurate integration of data from all peripheral systems and T24 into Great Plains for reporting purposes.

Revenue Assuarance

Revenue optimistion initiatives implementation
Revenue assurance audits.
Daily &Monthly review of interest rates to ensure they are captured correctly.
Ensuring compliance to revenue assurance control measures.
Products set up and review.

Bankwide AML, KYC & CFT Responsibilities

Communicating and reinforcing the AML-CTF compliance culture established by the board
Implementing and enforcing the board-approved AML, KYC & CFT policy within the Department, Unit or Branch

Skills and Experience
HEAD OF FINANCE
Education
Bachelor of Commerce (BCom): Finance (Required)

Apply via :

oldmutual.wd3.myworkdayjobs.com

October 28, 2024
Head of Legal Services

Skills and Experience
Post Admission Experience
Education
Bachelor Of Laws (LLB): Law

Apply via :

oldmutual.wd3.myworkdayjobs.com

October 28, 2024
Client Service Consultant

Job Description

Positive identification of the clients and KYC validation by sighting original identification documents and signature verification.
Cash cheques and pay out money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds.
Receive cheques and cash for deposit, verify amounts and authenticity of currency, and check accuracy of deposit slips. Examine cheques for endorsements and to verify other information such as dates, bank names, identification of the persons receiving payments and the legality of the documents.
Adhere to the laid down policies and procedures when processing deposits or withdrawals.
Ensure compliance to account mandate on signatories while processing transactions.
Maintain assigned cash holding limits as per stipulated branch limits.
Seek authorization for all transactions above limit.
Balance physical cash against teller cash account at every end of day and report any differences to Branch operations supervisor.
Daily completion of the Cash on hand Summary sheets or cash on hand register and ensure that it is signed by both the Teller and branch operations supervisor.
Ensure that cash in till, date stamps and all security documents are locked in the Vault at end of each day
Ensure that all the Cash transaction vouchers are verified, validated and filed daily.
Maintain the security and confidentiality of the company and customer information
Ensure high standards of customer service by achieving the set standards.
Prepare bankers cheques as per customers’ instructions.
Contribute to business growth by generating sales leads and cross selling
Monitor, on a continuous basis, all transitions to ensure that unusual and suspicious transactions are reported to the Money Laundering Reporting Officer (MLRO)
Obtain, verify and maintain proper identification of customers wishing to make transactions whether directly or through proxy.
Adhere to all the due diligence measures when conducting transactions as enshrined in the Bank’s AML, KYC & CFT policies, procedures and guidelines
Any other duties as assigned by the immediate Supervisor.

Responsibilities

Positive identification of the clients and KYC validation by sighting original identification documents and signature verification.
Cash cheques and pay out money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds.
Receive cheques and cash for deposit, verify amounts and authenticity of currency, and check accuracy of deposit slips. Examine cheques for endorsements and to verify other information such as dates, bank names, identification of the persons receiving payments and the legality of the documents.
Adhere to the laid down policies and procedures when processing deposits or withdrawals.
Ensure compliance to account mandate on signatories while processing transactions.
Maintain assigned cash holding limits as per stipulated branch limits.
Seek authorization for all transactions above limit.
Balance physical cash against teller cash account at every end of day and report any differences to Branch operations supervisor.
Daily completion of the Cash on hand Summary sheets or cash on hand register and ensure that it is signed by both the Teller and branch operations supervisor.
Ensure that cash in till, date stamps and all security documents are locked in the Vault at end of each day
Ensure that all the Cash transaction vouchers are verified, validated and filed daily.
Maintain the security and confidentiality of the company and customer information
Ensure high standards of customer service by achieving the set standards.
Prepare bankers cheques as per customers’ instructions.
Contribute to business growth by generating sales leads and cross selling
Monitor, on a continuous basis, all transitions to ensure that unusual and suspicious transactions are reported to the Money Laundering Reporting Officer (MLRO)
Obtain, verify and maintain proper identification of customers wishing to make transactions whether directly or through proxy.
Adhere to all the due diligence measures when conducting transactions as enshrined in the Bank’s AML, KYC & CFT policies, procedures and guidelines
Any other duties as assigned by the immediate Supervisor.

Skills and Experience
3-5 years
Education
Bachelor of Business Administration (BBA)

Apply via :

oldmutual.wd3.myworkdayjobs.com

October 28, 2024
Customer Experience Manager Performance Analyst

Job Description

This role is individually accountable for managing the Customer Experience teamto maximize productivity. The role reports to Head of Life Business Operation.

Drive Superior Customer Experience performance to ensure that the company is known to be Customer centrique by ensuring that everything starts and ends with the Customer. Lag indicators of this are such as growth in retained customer numbers, persistency, Customer Satisfaction Index, NPS & TCF Index
Propose and promote internal and external Customer Experience initiatives within the Organization.
Responsible for overseeing the Life Business customer service department and ensuring the company delivers the highest level of customer service possible. Supervise, coach & mentor the Customer Service team. Maintain superior levels of Customer by providing real time solutions to Customer compliments, feedback, ensuring staff are proactive & alive to Customer issues through coaching, mentoring & performance management. Implement customer initiatives that lead to developing an intimate relationship with our Customers as opposed to a transactional mien.
Determine customer service requirements by maintaining contact with customers; visiting operational environments; conducting customer surveys and benchmarking best practices and analyzing customer information and applications.
Improve customer service procedures, policies and standards for the customer service department with a view to having superior customer experience.
Reputational risk detection, management and reporting.
Ensure awareness and adherence to applicable SLAs.
Provide regular reports for Customer Experience monitoring and analysis.

Responsibilities

Responsible for overseeing the Life Business customer service department and ensuring the company delivers the highest level of customer service possible. Supervise, coach & mentor the Customer Service team. Maintain superior levels of Customer by providing real time solutions to Customer compliments, feedback, ensuring staff are proactive & alive to Customer issues through coaching, mentoring & performance management. Implement customer initiatives that lead to developing an intimate relationship with our Customers as opposed to a transactional mien.
Determine customer service requirements by maintaining contact with customers; visiting operational environments; conducting customer surveys and benchmarking best practices and analyzing customer information and applications.

Skills And Experience

5 Years relevant work experience
Education
Bachelor of Administration (BAdmin): Insurance And Risk Management

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Use the link(s) below to apply on company website.

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October 28, 2024