Jobs Kenya

Company Founded: Founded in 1920

  • Reinsurance Officer

    Reinsurance Officer

    Job Description

    The job holder will assist in the implementation of the company’s reinsurance programme, based on overall company’s objectives, underwriting and reinsurance philosophy. He/she will also manage the expectations of all reinsurance stakeholders.

    Principle Acountabilities

    Assist in delivering effective reinsurance services to the business in line with the company reinsurance philosophy.
    Assist in the design, negotiation and renewal of reinsurance treaties in line with the business needs and regulatory guidelines.
    Regular review of the reinsurance premium register to ensure risks are ceded optimally and in line with the reinsurance arrangements in place.
    Ensure timely issuance of reinsurance documentation such as facultative credit notes and any other closings, immediately after risk renewal/inception and ensure sign-off.
    Ensure treaty parameters are correctly set up and are properly functioning.
    Seek for competitive terms and special acceptance for treaty excluded risks from the reinsurers, either directly or through reinsurance brokers
    Support the servicing and growth of facultative inwards business.
    Establish and maintain relationships with reinsurers and reinsurance brokers to cultivate goodwill for business.
    Prepare reinsurance underwriting and claims statistics/proposals on a regular basis.
    Ensure timely preparation and submission of reinsurance periodical returns in line with treaty terms and conditions
    Maintain a good record of treaty contracts and facultative placement slips.
    Any other duties assigned.

    Qualifications & Experience

    1st Degree, ACII/Considerable progression.
    5 years’ experience in a similar role
    Knowledge and functions on administration of reinsurance (treaty & facultative)

    KEY RESULT AREAS & PERFORMANCE INDICATORS

    Claims Recovery – Prepare and forward claims documentation to re-insurers/reinsurance brokers and follow up on timely payment.
    Ensure timely facultative placement of any risks beyond company’s capacity with approved securities
    Ensure compliance with statutory requirements governing risks placements and timely reinsurance data submission to the IRA.
    Ensure compliance to internal company policies.
    Ensure timely settlement of reinsurance premiums, both treaty and facultative.
    Assist in reconciliations of facultative and treaty premiums and claims.
    Ensure that all risks accepted are properly reinsured in line with the reissuance contracts in place and the company reinsurance strategy document

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  • Client Service Consultant (Branch) (OMAO)

    Client Service Consultant (Branch) (OMAO)

    Job Description

    Provides telephonic and face-to-face service to customers and intermediaries. D
    elivers on daily production standards and adheres to service and quality standards.
    Adheres to business process and compliance rules. Entry level with less product and process knowledge than the Senior Consultant.
    Technical knowledge is limited to few processes and or products.

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  • Relationship Officer – Cash

    Relationship Officer – Cash

    Job Description
    A Temporary employee in the Rest of Africa business.
    Provides a service as a temporary employee covering many fields.

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    oldmutual.wd3.myworkdayjobs.com

  • Chief Investment Officer Solution Architect/Developer

    Chief Investment Officer Solution Architect/Developer

    Job Description
    This role is accountable for formulating, revising and implementing investment strategies through the investment team and/or in a defined area. The incumbent is individually accountable for achieving results through efforts.
    KEY TASKS AND RESPONSIBILITIES

    Developing and implementing effective investment processes and strategies
    Conducting thorough research on investment market behavior
    Providing clients with investment recommendations
    Ensuring that the investment processes comply with the industry standards
    Keeping up-to-date with any changes or developments in the investment sector
    Significant responsibility in assisting the business achieve its objectives
    Responsible for instilling robust thought process around the investment philosophy, strategy and portfolio management processes. –
    Responsible for instilling the disciplines around governance, compliance and general control environment within the business.
    Responsible for the client relationship in the business.
    Responsible for the development of new solutions as approved by the GMD Asset Management or the Board of Directors
    Responsible for ensuring that efficient business processes and practices are in place.
    Responsible for people management aspects of the Asset Management business.
    Conducting and supervising due diligence processes for alternative investment ideas

    SKILLS AND COMPETENCIES

    Ability to deliver results when objectives are set
    Excellent relationship management skills
    High level of initiative and self-motivation
    Task and time management proficiency
    Ability to work independently while demonstrating excellent team working skills
    Good communication and listening skills
    Resilience to cope with pressure of working in a fast paced, dynamic and rapidly changing customer expectations environment

    QUALIFICATIONS, KNOWLEDGE & EXPERIENCE

    Bachelor degree in Finance, Economics or Statistics is preferred but not required.
    CFA Charter Holder
    8 years’ experience in the investment industry
    Technical Knowledge – investment analysis and portfolio management

     
     

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    Use the link(s) below to apply on company website.  

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  • Team Leader (Pension Administration)

    Team Leader (Pension Administration)

    Job Description
    To engage pension scheme trustees and manage the relationships of the said stakeholders in respect to retention of pension, retirement benefits and annuity business.
    Stakeholder engagement such as pension administrators and regulators.
    KEY TASKS AND RESPONSIBILITIES

    Responsible for ensuring all scheme under the portfolio are in compliance with the relevant laws governing pension funds i.e. RBA Act, Insurance Act, Income Tax Act, Trust Law, Unclaimed Financial Authority Act , Scheme Trust Deed and Rules, Common Law.
    Ensure Daily administration of the scheme is handled in accordance with the relevant laws governing pension funds i.e. RBA Act, Insurance Act, Income Tax Act, Trust Law, Scheme Trust Deed and Rules, Common Law.
    Overseeing the preparation and presentation of the quarterly administration reports, investment reports and management accounts for the schemes under our portfolio at the quarterly Board of Trustees meetings, or to the sponsor as requested by the clients.
    Responsible for monitoring and reporting the investments of the deposits administration fund and ensuring scheme funds are invested within the guidelines as provided in the investment policy Statement
    Responsible for conserving existing clients and support the business acquisition team in growing the pension portfolio.
    Using forums such as schemes’ annual general meetings, to carry out member education on the schemes’ features, budget changes and implications to the retirement benefits industry.
    Ensuring client statements get to them withing the RBA guided timelines.
    Manage the operations officer to ensure all customer data is captured and reviewed monthly for compliance
    Ensure Pay out to pensioners/members is done withing the RBA guidelines
    Manage all reporting for the Unit and represent in Operations forum
    Giving regular feedback to company management on the available opportunities, industry trends, and benchmarks to enhance business conservation and growth

    SKILLS AND COMPETENCIES

    Solid background in providing Financial Advice with experience in dealing with Pensions and Investments directly with client facing experience.
    Understanding relevant Legislation
    Excellent Market Knowledge
    Excellent organizational skills along with attention to detail.
    Keeping abreast of ever-changing pensions legislation and its effects on the group life & pension Schemes within the country
    Proficient in pensions administration
    Ability to deliver results when objectives are set
    Excellent relationship management and networking skills
    High level of initiative and self-motivation
    Ability to work independently while demonstrating excellent team working skills
    Resilience to cope with pressure of working in a fast paced, dynamic and rapidly changing customer expectation
    Must be an “upwardly mobile” individual who has formed quality networks with people of means.
    Ability to communicate effectively with Senior Level Executives (written and verbal).
    Strong project planning skills Assist with special projects and follow through until completion

    Strong negotiation skills

    Solid background in providing Financial Advice with experience in dealing with Pensions and Investments directly with client facing experience.
    Understanding relevant Legislation
    Excellent Market Knowledge
    Excellent organizational skills along with attention to detail.
    Keeping abreast of ever-changing pensions legislation and its effects on the group life & pension Schemes within the country
    Proficient in pensions administration
    Ability to deliver results when objectives are set
    Excellent relationship management and networking skills
    High level of initiative and self-motivation
    Ability to work independently while demonstrating excellent team working skills
    Resilience to cope with pressure of working in a fast paced, dynamic and rapidly changing customer expectation
    Must be an “upwardly mobile” individual who has formed quality networks with people of means.
    Ability to communicate effectively with Senior Level Executives (written and verbal).
    Strong project planning skills Assist with special projects and follow through until completion
    Strong negotiation skills

    QUALIFICATIONS, KNOWLEDGE & EXPERIENCE

    Bachelor’s degree in business or related discipline.
    Progress in Insurance Professional Papers
    TDPK and Certified Pension Analyst will be an added advantage
    Minimum 5 years’ experience in Pensions Administration

    Apply via :

    oldmutual.wd3.myworkdayjobs.com

  • Business Processing Officer

    Business Processing Officer

    Job Description

    The incumbent will optimally carry out business processing in the department and ensure that customer standards are met

    Key Tasks And Responsibilities

    Ensure completeness of insurance documentations – KYC
    Prepare Renewal lists and process renewal notices
    Premiums Processing
    Process underwriting documentations
    Prepare policy documents/ contracts
    Respond to inter departmental queries and complaints in a timely manner
    Assist in credit control by ensuring no unpaid business is not booked
    Membership Management- Deletions, additions, member lists, deactivation letters etc.
    Preparation of Medical cards, activation, deactivation, issuance etc.
    New medical scheme set ups- completion of contract files, payments, member lists etc.

    Skills And Competencies

    Product knowledge and functions of the various departments.
    Basic computer skills
    Communication Skills
    Attention to Details

    Qualifications, Knowledge & Experience

    Bachelors Degree in business or relevant field
    At least 1 year experience preferably in the Insurance Industry

    Apply via :

    oldmutual.wd3.myworkdayjobs.com

  • Business Development Officer Software Delivery and Operations Lead Underwriter

    Business Development Officer Software Delivery and Operations Lead Underwriter

    Job Description
    To oversee all business development activities, achievement of set business targets, promote growth while ensuring amicable mutually beneficial business relationship with our clients/ intermediaries.
    KEY TASKS AND RESPONSIBILITIES

    Implement the business development plan 
    Prepare quotations, and authorize within specified limits
    Follow up on quotations to close business and to get feedback
    Facilitate product presentations
    Prepare BD activity reports
    Assist in development and implementation of new products
    Daily servicing of clients to nurture the relationship between the company and our customers
    Ensure premium collections for business closed
    Solicit for quotation requests, facilitate the quotation process to increase the conversion rate
    Establish and cultivate relationships with intermediaries and clients.
    Use and update CRM and Pipeline tool on a daily basis with activities undertaken by self or as advised by the Sales manager
    Represent UAP in business development meetings with prospective clients.
    Attend to arising customer service issues in Health business
    Assist in selection and recruitment of agents
    Collect market intelligence

    SKILLS AND COMPETENCIES

    Presentation skills.
    strong analytical skills
    Working knowledge of Ms office.
    Strong verbal and written communication skills
    Passionate and results driven.
    Able to work with minimum supervision.

    QUALIFICATIONS, KNOWLEDGE & EXPERIENCE

    Bachelor’s degree.
    Progress towards ACII or equivalent
    Minimum of 1 year in Business Development preferably in the Insurance Industry

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  • Assistant Operations Manager – Health Customer Service Officer

    Assistant Operations Manager – Health Customer Service Officer

    Job Description
    The incumbent will be responsible for ensuring the highest degree of service delivery on every customer touch point and from the interdepartmental SLAs by ensuring timely business processing.
    KEY TASKS AND RESPONSIBILITIES

    Ensure timely business processing in respect to underwriting process, membership setup, debiting, policy document issuance, medical cards issuance, reports dispatch, maintain and track member education, quarterly review meetings and health talks calendar
    Track and report on telephone efficiency for the business with the objective of improving the response time
    Interacts with customers, intermediaries, and all stakeholders in a management capacity to resolve issues, retain business and build long term relationships
    Document and track feedback received from intermediaries and customers from meetings and ensure closure within the required timelines
    Complaints management – Ensure all complaints are logged in CRM, tracked and resolved within the stipulated timelines as per the complaints management policy
    Track all customer touch points for the business, escalate any that require intervention to ensure superior and differentiated customer experience
    Visit customers, intermediaries and branches periodically with the focus of building and maintaining strong working relationships and ensuring the health business is meeting intermediaries and customer needs from a servicing perspective
    Timely issuance of the management report in respect to customer touch points, which includes but is not limited to Complaints, Service Meetings, NPS/NES, Complaints, processing TATs
    Continuously improve processes by consistently reviewing them and automating routine processes
    Ensure Compliance to DPA and AML business requirements
    Ensure 100% compliance to existing business processing controls

    SKILLS AND COMPETENCIES

    Good Communication skills
    Knowledge in medical risk assessment
    Good people skills
    Diplomacy and tact
    Honesty and Integrity
    Good Assessment and analytical skills
    Ability to work with cross functional teams
    Ability to meet strict deadlines
    Ability to interact at all levels
    Strong Microsoft Office skills

    QUALIFICATIONS, KNOWLEDGE & EXPERIENCE

    Bachelor’s degree in the relevant field
    Progressing to ACII Qualification
    5 years in medical insurance underwriting and operations functions

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  • Unit Manager – Machakos Unit Manager – Thika Unit Manager – Queensway Unit Manager – Eldoret Unit Manager – Kisumu Unit Manager – Nakuru Unit Manager – Mombasa Unit Manager – Meru Unit Manager – Nyeri

    Unit Manager – Machakos Unit Manager – Thika Unit Manager – Queensway Unit Manager – Eldoret Unit Manager – Kisumu Unit Manager – Nakuru Unit Manager – Mombasa Unit Manager – Meru Unit Manager – Nyeri

    Job Description
    The Unit Manger will oversee a unit where he/she will majorly be responsible for attracting, recruiting, and retaining sales agents so as to deliver the set insurance sales revenue targets. The role is on contractual basis and reports to the regional Branch/Sales Manager.
    KEY TASKS AND RESPONSIBILITIES

    Delivery of business plan targets including Revenue, Persistency and Business Mix
    Recruitment and retention of Agents
    Effective monitoring and evaluation of agents in their respective units
    Setting out relevant plans and daily activity work schedule for the unit
    Ensure agents have the necessary support systems to assist them deliver their budgets
    Implementing training programs to support skill development and competence.
    Opening new markets
    Advise the business on opportunities/threats that are presented by such activities.
    Enforcement of performance management processes as specified by the business
    To uphold the brand image and ensure compliance with all internal as well as external regulations

    SKILLS AND COMPETENCIES

    Excellent Communication skills
    Strong Negotiation skills
    Emphatic Listener
    Able to Plan and organize meetings and activities for the Unit
    Able to build and bond together a team
    Must have leadership ability and Sales and Marketing skills
    Market intelligence and business development skills
    Able to handle and resolve Conflicts
    Time Management Skills

    QUALIFICATIONS, KNOWLEDGE & EXPERIENCE

    A Degree/diploma in a business-related course
    Must have at least 3 years’ sales experience in the insurance or financial services sector
    2 years’ experience as a Unit/Agency Manager in insurance or financial sector will be an added advantage
    Must have a COP Certificate
    Must have current IRA license
    A successful track record of selling in the financial services sector, teaching or any other relevant profession
    Demonstrable insurance sales experience as a tied agent
    Knowledge of legislation governing insurance in Kenya

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    Use the link(s) below to apply on company website.  

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  • East Africa Product Executive

    East Africa Product Executive

    Job Description

    This is an exciting opportunity for a well-seasoned product actuary in Kenya. Essential to the success of these roles are knowledge of the local markets, the financial landscape, challenges and opportunities in the mentioned countries. The successful candidates will be part of the Exec teams in the regions providing strategic input on product propositions for the identified markets. All incumbents will report directly to the OML Director: Customer Solutions.

    Be part of a dynamic team responsible for predominately life products across key regions on the African continent. This includes setting product strategy in support of business strategy, product development, product management and oversight along with managing a local team/s responsible for product development and management

    Responsibilities:

    Strategy development and execution

    Developing the predominately retail and corporate Life Product strategy for the region/countries, in support of the region/country’s business strategy.
    Responsibility for innovative new product development and the management of the existing book of products ensuring the business meets both customer and shareholder expectations
    Where relevant, assist with the design, development and implementation of customer Rewards schemes and product development and management supporting Integrated Financial Services aspirations and implementation.
    Ensuring robust governance of all Life Product development, enhancement and management.
    Track performance and take up of new or revamped products.
    Assisting regions/countries develop business cases supporting new products and sign off.
    Implementing new products or product amendments by clarifying business requirements to ensure IT implementations
    Potentially owning multiple high-priority product developments simultaneously.
    Determine country integrated product set profitability, taking into account entire value chain and propose initiatives to improve
    The role needs to ensure that product experience is continuously reviewed compared to assumptions and perform rate reviews where required.
    Needs to ensure product remains relevant and robust in terms of product features, underwriting and claims practices.
    Need a clear understanding of product profitability and the various profit levers to advise exco on business decisions.
    Drive the product thinking behind integration of products (INCL NON-LIFE) wrt Integrated Financial Services strategy

    Stakeholder Management

    Being the “design authority” (in conjunction with the value chain partners – Service, IT, Customer, Digital, Distribution and Marketing) of the end to end life product solution.
    Working with all stakeholders to determine the country-by-country life product roll-out plan.
    Engage regularly with RoA Life Business Partner and RoA Life Lob Executive
    Engaging where required with industry bodies, regulators and the media
    Present product performance report to Regional/country Exco at least quarterly.

    Best practice

    Global and local market research regarding all in country product propositions and technical detail
    Continually reviewing, identifying and promoting best practices and opportunities for improvement to the processes and organisation based on observation and lessons learned.
    Spend sufficient time in Region if not bases in Region in order to stay abreast of local nuances and product uptake behaviour.

    People Management

    Managing and leading life product resources across geographies.
    Operating in a multi-located team environment and development of a community of life product resources, across geographies.
    Developing skills and competencies of life product resources.
    Working with centers of excellence in South African-based Customer Solutions in terms of support and development of skills and competencies.

    Requirements:

    Qualified actuary.
    10+ years’ product development/management or related experience in the insurance industry.
    Experience in operating with multiple project teams.
    Experience in owning the development and management of complex, multi-disciplined projects
    Broad insurance and financial product knowledge is essential.
    Commercial business experience will be advantageous
    Strong working knowledge of systems, applications, business processes and operations of products will be an advantage.
    Excellent communication skills and stakeholder management with strong influencing skills.
    Analytical problem solver.
    Travel, as required, across the region and to and from South Africa

    Skills

    Business Decisions, Business Processes, Product Development, Product Strategies, Profitability, Strategy Development, Taking Initiative

    Education

    Fellow Of The Institute Of Actuaries: Actuarial Science (Required)

    Apply via :

    oldmutual.wd3.myworkdayjobs.com