Jobs Kenya

Company Founded: Founded in 1920

  • Photography and Videography Consultant Kenya Development Partners Group (DPG) Secretariat

    Photography and Videography Consultant Kenya Development Partners Group (DPG) Secretariat

    Scope of Work
    The consultant will:

    Undertake field visits in Dadaab and Kakuma to capture the status of different interventions such as schools and remedial centers, progress on school upgrades, and out of school project intervention.
    Submit photo captions including the names of subjects included in the photo, their age, institution and location, and description of the photo.
    Submit high resolution action videos of some of the project interventions ongoing, or short interviews with the subjects on the different project interventions.
    Obtain written consent for photographs and videos (the consents will be provided by the WUSC MERL team), to be signed by the concerned parties or the beneficiaries’ guardians.

    Deliverables

    The Key Deliverables for the consultancy are as follows:
    At least 100 color digital images in high resolution shot as a RAW file (300 pixels/inch: minimum size 3000 x 2000 pixels;) from each region;
    At least 100 color digital images in high resolution from each region edited in specialized photo editing software (e. g. Photoshop) to comply with WUSC photography and image standards;
    All digital photographs must contain complete caption information in “file info” and separate word format captions list. Caption information should consist of: date, place, subject names and age, and brief description of the situation photographed;
    Photography and videography consent forms signed by parents or legal guardians of children under the age of;

    Reporting requirements

    The consultant will report to the WUSC ICT Officer, who will regularly communicate and provide feedback and guidance on their performance and all other necessary support so to achieve objectives of the assignment, as well as remain aware of any upcoming issues related to consultant’s performance and quality of work. All activities and deliverables undertaken by the consultant shall be discussed and planned in consultation with WUSC.

    Qualifications and Experience

    Qualifications as professional photographer and a demonstrated minimum of 5 years’ experience as professional photographer;
    Good command of own photographic equipment (cameras, lenses, lights, filters, tripods), as well as photo-related image editing software;
    Good knowledge of technical requirements and settings for taking photos in various settings (i.e. outdoor, indoor, portraits, group activities etc.) is expected;
    Experience covering social, humanitarian and development subjects will be an asset;
    Knowledge on ethical standards in reporting on issues related to children will be an asset.
    Interested individuals will submit a Technical Proposal, with description of their experience, as well as a portfolio of previous work, enclosing:
    Short profile, including CV, diplomas, certificates;
    Detailed individual portfolio showcasing range of work (i.e. outdoor, indoor conferences, portraits, group activities etc.) with links to specific sites/media outlets/publications where the works have been published;
    A description of production capabilities: photographic equipment for taking quality images in studio and outdoors, including related hardware and software to manage images.

    WUSC’s activities seek to balance inequities and create sustainable development around the globe; the work ethic of our staff, volunteers, consultants, representatives and partners shall correspond to the values and mission of the organization. WUSC adheres to strict safeguarding principles and promotes responsibility, respect, honesty, and professional excellence and we will not tolerate harassment, coercion and sexual exploitation and abuse of any form. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles.
    Individuals engaged under a consultancy or individual contract with WUSC will not be considered “staff members” and will not be entitled to benefits provided therein (such as leave entitlements, medical insurance coverage and or advance payments). Their conditions of service will be governed by their contract and the General Conditions of Contracts for the Services of Consultants and Individual Contractors. Consultants and individual contractors are responsible for determining their tax liabilities and for the payment of any taxes and/or duties, in accordance with local or other applicable laws.
    APPLICATION PROCESS

    Interested individuals will submit a Technical Proposal, with description of their experience, as well as a portfolio of previous work, candidates should apply through the link provided, enclosing:

    Short profile, including CV, diplomas, certificates;
    Detailed individual portfolio showcasing range of work (i.e. outdoor, indoor conferences, portraits, group activities etc.) with links to specific sites/media outlets/publications where the works have been published;
    A description of production capabilities: photographic equipment for taking quality images in studio and outdoors, including related hardware and software to manage images.
    WUSC does not charge a fee at any stage of the selection process
    Applicants must have the legal right to work in Kenya

    Closing date:3 Mar 2022

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    Use the link(s) below to apply on company website.  Use the emails(s) below to apply 

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  • Data Protection Officer Legal Intern Claims Analyst

    Data Protection Officer Legal Intern Claims Analyst

    Job Description
     
     
    The role holder will be responsible for ensuring that the UAP OM Group processes personal data of its staff, customers, providers or any other individuals (also referred to as data subjects) in compliance with the applicable data protection regulations in the region.
     
     
    JOB SUMMARY
    The role holder will be responsible for ensuring that the UAP OM Group processes personal data of its staff, customers, providers or any other individuals (also referred to as data subjects) in compliance with the applicable data protection regulations in the region.
    KEY TASKS AND RESPONSIBILITIES
    The Incumbent will report to the Group Head of Compliance and will be responsible for:

    Developing and maintaining a mapping of Data protection and privacy legislation in all UAPOM’s operating territories
    Maintaining data protection policies and procedures.
    Monitoring and ensuring compliance with the Data Protection laws and policies of the Group as outlined by the regulator.
    Conducting training and awareness sessions to all EA Staff on Data Privacy requirements and obligations of the Group
    Ensuring Data privacy policy availability by publishing on the Intranet for employees and independent contractors to access and providing it to all third parties who process personal information on UAPOM’s behalf or in terms of a contractual agreement with UAPOM.
    Management of third party data protection risks
    Ensuring Data Privacy Impact Assessments are undertaken in line with data privacy laws.
    Driving implementation of essential elements of the DPA, such as the principles of data processing, data subjects’ rights, data protection by design and by default, records of processing activities, security of processing, and notification and communication of data breaches.
    Overseeing the maintenance of records required to demonstrate data protection compliance.
    Review and update Data privacy policy for the Group as required.
    Supporting data incident response and data breach notification procedures.
    Providing updates on the Data Protection and Privacy compliance programme.
    Regular reporting on Compliance as required
    Any other Compliance related responsibilities as may be assigned from time to time.

    SKILLS AND COMPETENCIES

    Experience working in a financial and/or regulated industry.
    Experience reviewing information systems related contracts
    Self-driven individual able to take accountability for role delivery
    Excellent writing and presentation skills.
    Detail-oriented approach needed to recommend and implement improvements on a range of data privacy and data protection issues.

    KNOWLEDGE & EXPERIENCE

    Well-developed, professional interpersonal skills; ability to interact effectively with people at all levels.
    Ability to handle confidential and sensitive information with the appropriate discretion and ethics.
    Experience in managing data incidents and breaches.
    Good understanding of data processing operations, including information systems, data security and data protection needs of an institution

    QUALIFICATIONS

    A Bachelor’s degree in ICT, Law, Business Administration or any other Business-related degree
    5 years’ experience within ICT, legal, audit and/or risk function handling company data.
    Hold at least one Data Protection and/or Privacy certification

    Skills
    Accountable, Contracts, Data Protection Laws, Design
    Closing Date: 04 March 2022

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    Use the link(s) below to apply on company website.  

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  • Systems Engineer (OMAO)

    Systems Engineer (OMAO)

    Job Description
    This role is within the ICT Infrastructure section of the ICT department, specifically focusing on data center and system administration.  The Lead: Data Centre & System Administration is a key role in the regional business and is responsible for the company’s I.T infrastructure operations, data center architecture and support as well as  service delivery.
    Key Tasks and Responsibilities

    Capacity Planning & Maintenance

    Responsible for data center equipment capacity management tasks such as managing and installing new business capacities in the data center.
    Set up of the required compute and storage capacities at data centers to serve new and existing business projects.
    Routine Operations & Maintenance
    Routine maintenance operations to ensure the health of the data center hardware and other systems.
    Ensuring appropriate support agreements for external support are in place and effectively enforced and reviewed on a regular basis.
    Ensuring data center operations are compliant to internal and external  compliance regulations.

    Business Continuity

    Ensuring adequate capacity for business resilience is set up, regularly tested and maintained.
    Ensuring backups are carried out in accordance with the defined  backup policy.
    Liaising with various parties such as power and related support systems affectively support the data center.
    Ensure that I.T Disaster Recovery plans are regularly updated and reviewed.
    Execute Disaster Recovery failover tests as defined in the BCP policy.

    Secure Data Center Operations

    Joint secure design, set up and support of all Primary and Secondary data center equipment.
    Support in review of the data center security set up of the data center network.
    Achieve secure intra data center flow within the data center.
    Set Up and Operation of Adequate Datacenter Monitoring Framework
    Ensure all  datacenter assets are monitored and reported on regularly.
    Produce weekly, monthly and quarterly performance reports of data center systems performance.
    Ensure both the internal and external SLAs are met for all data center systems.

    Data Center Resource Scheduling 

    Managing routing vendor and staff access to the data center.
    Responsible for the set-up and execution of emergency response plan for all data center incidents.
    Responsible for the setting up access and change window for all approved data center changes.

    Skills

    Business Continuity Planning (BCP),
    Data Center Architecture
    Data Center Monitoring
    Data Center Networks
    Data Center Operations
    Disaster Recovery (DR),
    Disaster Recovery Planning

    Education

    Bachelors Degree (B), Diploma (Dip)

    Apply via :

    oldmutual.wd3.myworkdayjobs.com

  • Relationship Officer -Micro

    Relationship Officer -Micro

    Job Description
    This role assists clients telephonically or face to face, in accordance with business, process and compliance rules. The incumbent is individually accountable for achieving results through own efforts. This role requires less product and process knowledge than the Senior Consultant role.

    Provides telephonic and face-to-face service to customers and intermediaries.
    Delivers on daily production standards and adheres to service and quality standards.
    Adheres to business, process and compliance rules.
    Moderate (intermediate) to high level of technical knowledge.
    Partially multi skilled across product and process relevant to the business area.

    Skills

    Education

    Apply via :

    oldmutual.wd3.myworkdayjobs.com

  • Customer Service Officer

    Customer Service Officer

    Job Description

    A Temporary employee in the Rest of Africa business.
    Provides a service as a temporary employee covering many fields.

    Skills

    Education

    Apply via :

    oldmutual.wd3.myworkdayjobs.com

  • Customer Experience Analyst Analytics Insights Manager

    Customer Experience Analyst Analytics Insights Manager

    Job Description
    To analyze customers’ feedback, determine their satisfaction and interpret the results to the management. Leverage data to develop solutions that enable the achievement of a strong Customer Value Proposition (CVP).
    Monitor Customer Experience performance to enable consistent superior delivery. Lag indicators of this are such as growth in retained customer numbers, persistency, Customer Satisfaction Index, NPS & TCF Index
    Customer Data Analytics & Reporting

    Applying a mix of qualitative and quantitative analysis techniques you will produce insights that help businesses improve the customer experience through the call centre and ultimately increase conversion.
    Provides analytical support for multiple, complex cross-functional projects simultaneously, establishes work plans and timelines; coordinates with internal and external resources.
    Oversees the execution of analytic projects – from data extraction and collection, to data compilation, cleansing and analysis.
    May support non-Speech-Analytics reporting & query-building, as needed.

    Operational Delivery

    Supports in the improvement of processes, systems or products to enhance performance of the job area.
    Provide recommendations on proper survey design and research methodology across multiple channels (e.g., email-to-web).

    Cross-Functional Stakeholder

    Partner cross-functionally to advise and support key business stakeholders with ongoing ad hoc research and reporting needs.
    Translate moderate to complex customer data into actionable insights and deliver to stakeholders to enable achievement of customer experience goals.
    Partner with the business, identify needs, create mockup, review with the head of Customer Experience and present to the business as needed.

    Line of Business Customer Experience

    Responsible for being a data driven customer advocate who knows how to both understand the customer and create the solutions they want.
    Build and manage a best-in-class Insights practice that promotes the needs of customers and, by extension, support the needs of business. Builds and continuously improves processes to gather customer insights in order to identify growth opportunities and optimize efficiencies.
    Leverage primary and secondary research, analytics and market insights to understand what matters to customers and bring these insights into various teams within UAPOM Group to create customer-obsessed experiences.

    Skills
    Analytical Thinking, Customer Needs, Quantitative Analysis, Researching, Solutions Development, Statistical Analysis Techniques

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    Use the link(s) below to apply on company website.  

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  • Relationship Officer 1

    Relationship Officer 1

    Job Description
    A Temporary employee in the Rest of Africa business.
    Provides a service as a temporary employee covering many fields.

    Apply via :

    oldmutual.wd3.myworkdayjobs.com

  • Head of SME Marketing Manager – Experimenting Marketing Audit Manager

    Head of SME Marketing Manager – Experimenting Marketing Audit Manager

    Job Description
     
     
    Reporting to the Head of Business Growth, the role holder will be responsible for business development & growth of the Small & Medium Enterprises (SME) portfolio by working closely with Senior Management, Leadership Team, Branch Management teams, Credit and other stakeholders in the Bank.
     
     

    Development and Implementation of the SME business strategy in line with the Bank’s overall strategy and business growth plan.
    Working closely with stakeholders in Senior Management, Leadership Team, Branch Management teams and Credit to increase market share of the SME segment in terms of customer numbers, products and service consumption and revenues while proactively reducing the non-performing loan book.
    Driving sales through effective leadership, guidance and performance management process within the branch network and relationships.
    Working directly with Branches and SME officers to drive account utilization and hence cheap and stable deposits.
    Identification and capitalizing on new market opportunities to expand presence, competitiveness and profitability through proactively selling of products and services.
      Improving the business environment and raising the profile for the SME business segment in the Bank.
    Establishing profitable banking relationships with SME clients by providing high quality banking and other financial services to SMEs where the Bank operates.
    Advise the Bank on SME market analysis and segmentation with regards to SME financial products, SME credit Risk evaluation processes, loan monitoring, collections and debt recovery procedures.
    In liaison with other stakeholders, ensure quality portfolio by effective identification of risks and their mitigations.
    Representing the Bank and business unit in forums, meetings and fast track the implementation of the relevant agreed action points.
    Any other duties that may be assigned by the supervisor

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

    oldmutual.wd3.myworkdayjobs.com

  • Communications Officer

    Communications Officer

    Job Role
    Under the supervision of the Nairobi-based DREEM Deputy Director, the Communications Officer will work closely and in collaboration with the WUSC team in Kenya, the WUSC team based in Canada and the Mastercard Foundation team.
    Responsibilities:

    Finalize and operationalize the DREEM communications strategy
    Write, produce, and edit a variety of high-quality communications products about DREEM’s work and thematic issues of focus for a variety of channels (e.g. annual report, blogs, newsletters, case studies, etc.) and in a variety of formats (e.g. written, audio, video)
    Provide quality control for all communications products that are published by DREEM, including print, web, and social media
    Support the designing of social media visual assets and physical assets (i.e. photo, video, t-shirts, etc.)
    Work closely with the WUSC Ottawa Communications team and the Mastercard Foundation communications team to ensure that the DREEM project effectively follows corporate communications guidelines and is also showcased on corporate social media channels and other engagement opportunities with our global network of followers
    Regularly report on social media and Google analytics, to help identify trends and recommend optimization for digital communications
    Develop and manage a DREEM photo and video asset database
    Work with the project team to identify partners and beneficiaries to showcase in a variety of communications efforts;
    Condense resources and learning materials for public dissemination
    Create content and manages any social media related to the DREEM project;
    Work with and manages external consultants when necessary (e.g., graphic designers, web developers, photographers, etc.);
    Work with the project team to plan and implement communications activities for project events and community engagement efforts (i.e. workshops, fora, roundtable meetings, etc.)

    Other related tasks as required
    Line Manager
    Deputy Director – DREEM Project
    Qualifications:
    The ideal applicant will combine technical expertise in one or more of DREEM’s sectors (higher education, durable solutions for refugees, vocational and technical training, support to entrepreneurs and businesses), a familiarity with the East African refugee context, a strategic and analytical mindset, excellent listening and interpersonal skills, and an ability to get things done.
    Specific competencies:

    At minimum, a Bachelor’s degree in a related field (Media, Communications, International Development)
    Three to five years of experience in communications; experience working for a non-profit and/or in international development is preferred.
    Superior researching, writing, and editing skills in English are essential
    Strong computer skills (e.g. Google Suite) are essential
    Design and video-editing skills (e.g. Canva, Adobe Creative) are a strong asset
    Website and UX Design experience a strong asset
    Demonstrated commitment to the mission and values of WUSC
    Ability to multitask
    Must be motivated, creative, hardworking, optimistic, and a team player

    Other requirements
    The role will require regular travel (up to 20%) to field sites in Kakuma Refugee Camp, Kalobeyei Settlement, and nearby communities in northern Turkana, and may require international travel for conferences, workshops and meetings;
    Ability to work a flexible schedule.

    How to applyWUSC’s activities seek to balance inequities and create sustainable development around the globe; the work ethic of our staff, volunteers, representatives and partners shall correspond to the values and mission of the organization. WUSC promotes responsibility, respect, honesty, and professional excellence, and we will not tolerate harassment, coercion, sexual exploitation or abuse of any form. Successful applicants will be required to undertake an enhanced criminal record check where appropriate.Only those candidates selected for an interview will be contacted. WUSC is an equal opportunity employer. We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. If you wish to apply for this exciting role, please submit your resume, covering letter, and 2 samples of previous communications work in one PDF file .

    Apply via :

    docs.google.com

  • Deputy Project Director

    Deputy Project Director

    POSITION LOCATION: Nairobi, Kenya with occasional in-country and global travel
    REPORTS TO: Project Director
    APPLICATION DEADLINE: January 15, 2022
    EXPECTED START DATE: March 2022
    Displaced and Refugee youth Enabling Environment Mechanism (DREEM) project
    WUSC, through the DREEM project, will play a unique role as a technical assistance and strategic learning partner to the Mastercard Foundation and its partners. DREEM will contribute to the Mastercard Foundation’s commitment to meaningfully include refugee and displaced youth in their Scholars Program and Young Africa Works initiative. As the Mastercard Foundation also works to deepen its refugee and displaced youth strategy, DREEM will closely work with the Foundation to ensure that the project continues to support its overall goals of the meaningful inclusion of refugee and displaced youth. 
    The DREEM project will focus on three key pillars: 

    Support Scholars Program (SP) partners and staff with the knowledge, capacity and networks to meaningfully recruit and serve refugees and displaced youth in higher education and transition to work and to work towards more inclusive societies;
    Support Young Africa Works (YAW) country partners and staff in East Africa to gain the knowledge, capacity and networks to meaningfully include and develop programming  that meets the unique training and employment needs, opportunities and aspirations of refugee and displaced youth, especially young women;
    Strengthening Economic Opportunities for Refugees (SEOR) to complement WUSC’s existing Learning through Education and Access to Employment Pathways (LEAP) project and provide refugee entrepreneurs, especially young women with improved access to market-oriented business support services that improve business and employment outcomes in Kenya. 

    Job Role
    The Deputy Project Director (DPD) supports the Project Director (PD) in ensuring that the DREEM project reaches its stated results and objectives. The DPD assists with strategic and work planning, coordination and management of project staff, and overall management and administration of the project at the national and regional level. 
    Under the supervision of the PD, the DPD will work closely with project staff including the Scholars Program Manager, the Young Africa Works Manager, the SEOR Coordinator, the MERL Lead and Officer, the Gender and Safeguarding Officer, the Policy and Communications Manager and other staff to ensure that project activities are effectively planned, implemented and monitored. The DPD will support project staff and partner organizations to develop capacity building and training activities, mentoring and coaching interventions and follow-up support in ensuring that refugee and displaced youth are meaningfully included in higher education, employment and entrepreneurship pathways. 
    Under the supervision of the Nairobi-based DREEM Director, the Deputy Director will work closely in collaboration with the WUSC teams in Kenya and Canada, the DREEM Youth Advisory Committee, and the Mastercard Foundation team. 
    Responsibilities:
    Supporting oversight of project activities, ensuring that commitments made under annual workplans are achieved or that adaptations/changes are adequately planned for and monitored for quality assurance; 
    Supporting the Project Director in providing mentoring and coaching to project staff to ensure that they are building relevant competencies in partnership management, project management and in the inclusion of refugee and displaced youth in their respective areas of work;
    Overseeing the development of capacity building tools, training materials and other resources for a diversity of partners and clients;
    Supporting and supervising the recruitment and selection of program staff and/or external technical assistance to support various facets of the project;
    Working with project and Foundation staff to identify and assess partners, prioritize capacity needs, identify areas of intervention, develop action plans, and help implement those plans through gender and youth sensitive training, coaching and mentoring;
    Foster relationships with sub-contractors and consultants for the implementation of the DREEM project, ensuring strategic alignment, communication, and compliance with donor regulations and internal  organizational policies; 
    Participating in and leading regular meetings/events with Foundation staff and partners;
    Contributing to the development of DREEM’s reporting, budgeting and workplanning processes (led by the Project Director);
    In conjunction with the Project Director, convene and manage regular Advisory Committee meetings, fostering meaningful input and governance of  the DREEM project; 
    Work with the MERL team to ensure documentation of results and good practices of the DREEM project and the generation of content  and knowledge, and identify ways to to communicate this internally and externally; 
    Ensure quality, consistency, and timeliness of project communication, with the donor, government  counterparts and HQ colleagues;
    Providing any other managerial, administrative, technical or advisory support as requested by the DREEM Project Director.
    Line Manager
    DREEM Project Director
    Direct Reports

    Scholars Program Manager
    Young Africa Works Manager
    SEOR Coordinator
    GESI Officer
    Policy and Communications Manager
    Senior Program Officer

    Position Requires Close Collaboration with:
    Kenya

    Livelihoods and Economic Opportunities (LEO) Advisor
    Monitoring, Evaluation, Research, and Learning (MERL) Team
    Gender Equality & Social Inclusion (GESI) Advisor
    Learning through Education and Access to Skills for Employment Project (LEAP) Team 
    Senior Management Team (Operations Manager, Finance Manager, Education Project Manager)

    HQ

    Senior Manager, Durable Solutions for Refugees
    Inclusive Economies Advisor
    Monitoring, Evaluation, Research, and Learning (MERL) Advisor
    Finance Analyst

     
     
    Qualifications:
    Education:

    Master’s Degree in international development, education, public policy, social sciences or a related field;
    Project management certification would be an asset

    Experience and competencies:
    The ideal applicant will combine experience and technical expertise in the higher education, inclusive market systems and/or forced migration sectors with a familiarity of the East African refugee context, a strategic and analytical mindset, excellent listening and interpersonal skills, strong staff management skills and most importantly, a proactive and positive approach to work. 
    Specific competencies:

    Relevant experience working in  international development, education, public policy, social sciences or a related field. development cooperation/ technical assistance projects;
    Significant experience in project management and mentoring and coaching of project staff;
    Relevant experience on projects that promote inclusion for displaced/ refugee youth; tertiary or technical education for displaced/ refugee youth;
    Experience providing technical support to partner organizations and a commitment to a participatory partnership approach to capacity development;
    Demonstrated commitment to social inclusion and knowledge of the specific constraints and realities of challenges faced by refugee and displaced groups;
    Diplomatic skills and experience with representation with a wide range of key stakeholders; 
    Experience working on a Mastercard Foundation project will be an added advantage;
    Complete fluency in English is essential, ability to communicate articulately and cogently, and to edit communications products at a similarly high level;
    Adherence to gender equality and social inclusion principles; proven knowledge of and commitment to the concept of gender equality and intersectionality within programming;
    Curious, enthusiastic and willing to innovate and adapt;
    French language skills are highly desirable;
    Commitment to WUSC’s mission of building a better world for all young people, particularly displaced and refugee youth.

    Other requirements :

    The role will require occasional international travel for conferences, workshops and meetings; 
    Ability to work a flexible schedule.

    Apply via :

    wusc.ca