Jobs Kenya

Company Founded: Founded in 1920

  • Business Growth and Development Manager

    Business Growth and Development Manager

    Job Description

    This role manages a technical processes team which includes efficient and effective administration as well as coaching and development of all staff in order to maximise productivity. The incumbent is individually accountable for achieving results through others, over periods of 1 day to 3 months.
    Manages daily operational (client service and or administrative) delivery within specific functional area. 
    Delivers, maintains and enhances service / work standards and work quality via a team of clerical staff, within a given process/es. 
    Manages an operational budget, employee well-being and morale and other people processes (such as Recruitment, Performance Management and Talent Management). 
    Accountable for technical decision making of a function as well as management of work volumes / flow. 
    Establishes and maintains client / customer relationships. 
    Could take accountability for the implementation of a strand of an operational project. 
    Extensive experience in day to day management. 
    Manages between 5 and 20 clerical staff (could include some specialist staff).

    Apply via :

    oldmutual.wd3.myworkdayjobs.com

  • Senior Relationship Officer

    Senior Relationship Officer

    Job Description

    The Senior Relationship Officer is responsible for ensuring proper documentation, and processing of insurance application forms. The role holder must report insurance claims to the insurers within agreed service level agreements,Manage and track Renewal to ensure 80% and above retention and maintain high level of efficiency in preparation and submission of reports.

    Reconciliation of policy premium of the various products
    Assist with preparation of the budget
    Implement financial policies and procedures
    Reconcile the general ledger
    Prepare and reconcile general bank statements
    Ensure data is entered into the system
    Ensure transactions are properly recorded and entered into the system
    Maintain financial files and records.
    Track premium collection and remittance to underwriters.
    Certificates management.
    Doing Quotations.

    Skills

    Education

    Apply via :

    oldmutual.wd3.myworkdayjobs.com

  • Senior Business Development Consultant Assistant Financial Accountant

    Senior Business Development Consultant Assistant Financial Accountant

    Job Description
    The incumbent will responsible for developing new business opportunities and proactively responding to identified business opportunities. The incumbent would also be given a large degree of freedom as well as accountability for a specific project or projects and pursuit of business leads and generation of business leads and will be responsible for achieving results through efforts of others and their self over periods of up to 1 year.
    KEY TASKS AND RESPONSIBILITIES 

    Responsible for the identification and qualification of opportunities to maximise revenue.
    Compiles customer value proposition as well as business entry into identified opportunities.
    Ensures integration of new business opportunities with existing initiatives within the business.
    Builds relationships and networks with external stakeholders and potential alliances.
    Individually accountable for self and other’s time, tasks and output quality
    Responsible for sales channels and strategy. Review new developments in company markets, evaluating and recommending new services, products or partnerships to enhance existing services or products. Evaluate, implement and manage changes in service or marketing strategy.
    Establish marketing objectives; work with other departments to develop effective programs to promote products.
    Maintain an awareness of new trends and developments in marketing and company products by provision of ongoing group and individual training for staff regarding presentation skills, product knowledge and best practices and procedures.
    Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite. Identify risk-related issues needing escalation to management.
    Maintain timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
    Generate innovative ideas to increase web traffic; stay abreast of relevant and ground-breaking technologies.
    Collaborate with internal client service and sales teams to use digital platform.
    Work closely with digital experience teams to optimize the tech platform.

    SKILLS AND COMPETENCIES 

    Ability to deliver results when objectives are set
    Excellent relationship management skills
    High level of initiative and self-motivation
    Strong working knowledge of MS Office suite of programs
    Task and time management proficiency
    Ability to work independently while demonstrating excellent team working skills
    Good communications skills
    Resilience to cope with pressure of working in a fast paced, dynamic and rapidly changing customer expectations environment.

    KNOWLEDGE EXPERIENCE & QUALIFICATIONS

    Accountancy qualification professional or equivalent academic qualification.
    Basic understanding of the investment industry.
    Good communication and leadership skills.
    Computer literacy.
    3 years’ experience in accounting and audit.
    Bachelor’s degree in a finance related field
    CPA-K

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    Use the link(s) below to apply on company website.  

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  • Actuarial Valuations Specialist, P&C Actuarial Officer Senior Actuarial Valuations Specialist-1 Intermediate Data Engineer Junior Actuarial Specialist (OMAO)

    Actuarial Valuations Specialist, P&C Actuarial Officer Senior Actuarial Valuations Specialist-1 Intermediate Data Engineer Junior Actuarial Specialist (OMAO)

    JOB SUMMARY

    Ensure provision of Actuarial Services to UAP Old Mutual East Africa Group by working closely with the Business Entities and other Group Functions to meet their needs. This includes reserving, pricing, product reviews, experience reviews and solvency and capital management
    Conducts accuracy checks, and analyses data to draw conclusions and make recommendations
    Generate actuarial reports on various technical issues to Head of Actuarial GI & Health, Group Actuary, Senior Management and Board of Directors.
    through own efforts.

    KEY TASKS AND RESPONSIBILITIES

    Technical Actuarial Support; Conduct and/or review internal actuarial liability valuations for relevant insurance subsidiaries and analysis of profitability/surplus,
    Review of external actuaries’ report and collaboration with the appointed actuaries to produce the Financial Condition Report for P&C business.
    Product Profitability Review; Perform profitability analysis, experience analysis, and other relevant actuarial investigations for UAP BUs to inform business decisions.
    Solvency and Capital management; Carry out solvency computation for the BUs on a risk-based capital basis including solvency stress tests.
    Financial Modeling; assist with financial modeling of business scenarios/projects to inform business decision making.
    Strategy and Business Planning Support; assist with business planning financial projections and solvency projections for the Business Units. Perform stress and scenario analysis on the plan numbers.
    IFRS 17 Project Support; Work closely with the IFRS 17 project and technical lead to deliver on the key project milestones and assist with the dry runs and transitions.
    Reinsurance Support; Carry out a reinsurance analysis for the East Africa subsidiaries to explore ways to optimize on reinsurance arrangements.
    Reporting and Documentation; Presentation of results and reports to businesses and subsidiary boards committees. Preparation of Board Papers and regulatory solvency and valuation reports.
    Risk Management support; assist the P&C Business Units and Risk Department in identifying, quantifying risk (insurance, market, credit risks etc.) where appropriate. Formulate appropriate risk mitigation measures for the BUs and develop a risk register for an enterprise in CURA (Risk System).
    Investment Strategy support; Develop/formulate appropriate investment strategies and/or review and monitoring of investment strategies for UAP-Old Mutual life businesses.
    Other reasonable duties that may be assigned by management.

    Skills

    Management Support, Profitability

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    Use the link(s) below to apply on company website.  

    Apply via :

  • Business Processing Officer

    Business Processing Officer

    Job Description

    Reporting to the Business Processing Supervisor, the incumbent will optimally carry out business processing in the department and ensure that customer standards are met.
    Ensure completeness of insurance documentations – KYC
    Prepare Renewal lists and process renewal notices
    Premiums Processing
    Process underwriting documentations
    Prepare policy documents/ contracts
    Respond to inter departmental queries and complaints in a timely manner
    Assist in credit control by ensuring no unpaid business is not booked
    Membership Management- Deletions, additions, member lists, deactivation letters etc.
    Preparation of Medical cards, activation, deactivation, issuance etc.
    New medical scheme set ups- completion of contract files, payments, member lists

    Qualifications and experience
    Entry level.

    Degree in relevant field

    Knowledge and Skills

    Product knowledge and functions of the various departments.
    Basic computer skills

    Education

    Bachelors Degree (B)  (Required)

    Apply via :

    oldmutual.wd3.myworkdayjobs.com

  • Manager, Operations Excellence

    Manager, Operations Excellence

    Job Description

    Under the general guidance of the Head of Operations & Customer Experience, maintain a healthy business environment in branches and Head Office Units through strict adherence to the operational procedures and guidelines as issued from time to time.

    Timely resolution of Audit and Quality Assurance issues.
    Always ensure compliance by all branches to existing regulatory and internal policies and procedures and guidelines.
    Develop, update and periodically review Processes and Operating procedures for all departments with relevant stakeholders.
    Process reengineering/innovation to bring about efficiencies and address any control gaps.
    Ensure compliance by branches to the Bank’s standards and regulatory requirements pertaining to Anti Money Laundering/Combating Terrorism Financing and Know-Your-Customer (KYC).
    Ensure that process weaknesses that present potential opportunities for operational losses or frauds are sealed to avoid any loss to the Bank.
    Contact point for Internal & External Auditors and Regulators for AML/Compliance related matters as well coordinating with branches during the audit exercises.
    Carry out online system surveillance during the working hours and give assurance of compliance to Banking Operations procedures.
    First escalation contact for branches emergencies e.g. offline, blackout, IT issues, branch security, etc and follow up with the responsible Business Support Centre departments and 3rd party vendors for provide speedy solutions.
    Entrench a risk aware culture and develop risk self-assessment capability to identify, evaluate, monitor and mitigate the risks.
    Provide day-to-day management for a high caliber team of Banking Operations Professionals, providing guidance, support, coaching and motivation. This includes performance management, career development and general line management duties.
    Work with branches to ensure timely and quality onboarding of clients and reduce account dormancy to below 40%.
    Ensure service levels at branches are of high standards so as to deliver a world-class customer experience.
    Ensure increased utilization of the Bank’s Alternate Channels.

    Skills

    Team Effectiveness

    Education

    Bachelors Degree (B): Banking (Financial Services)

    Apply via :

    oldmutual.wd3.myworkdayjobs.com

  • Manager, Digital And Alternative Channels

    Manager, Digital And Alternative Channels

    Job Description

    Pioneering and executing the design of digital solutions to help employees create unique work experiences anytime, anywhere and through different channels. Work closely with and influence the Oracle, Solution Delivery and Digital teams to help fast track the testing of new ideas (i.e. Minimum Viable Product) and implementation of solutions.
    Pioneering and executing digital or system solutions to help employees create unique experiences anytime, anywhere and through different channels 
    Design and deliver intuitive solutions that drive employee engagement and / or improve the employee experience.
    Design and deliver projects in quick bursts to enhance existing system functionality or introduce new solutions to the business.
    Work closely with business and employees to identify, analyse and review business processes to understand where opportunities exist to improve the employee experience.
    Stay current on industry practices and trends and contribute to continuous improvement through the introduction of new technology and / or enhancement of existing system functionality.
    Identify and build strong relationships with critical partners to enhance delivery of solutions.
    Prepare the business case and provide expert advice on the best design of the proposed solution/s.
    Lead the development and implementation of new systems or functionality with internal or third party implementation partners to ensure that solutions deliver on business expectations.
    Manage and participate in quality assurance and user acceptance testing.
    Work with business partners to investigate production incidents and log change requests to implement suitable fixes.
    Provide advice in the support and maintenance of the system/s (e.g. incident resolution, call profiling, backlog reduction, risk mitigation, quality control and assurance, software development etc.).
    Create monthly reports to track progress of solutions against identified benefits.
    Represent department and / or project on appropriate committees.

    Education

    Bachelor of Computer Science (BCoSc): Computer and Information Science

    Apply via :

    oldmutual.wd3.myworkdayjobs.com

  • Assistant Manager, Service Delivery

    Assistant Manager, Service Delivery

    About the job
    Your time is now to be your exceptional best at Old Mutual!

    Job Description

    Responsible for maintaining branch security Maintains the security register. Conducts periodic cash counts on Tellers floats at least once a fortnight on irregular dates. Maintains branch dual control system. Manages and controls stationary for the branch Controls branch budget cleanliness etc Co ordinates the work of the tellers to ensure efficient service delivery. Trains new tellers on the job Operates as a Teller daily besides controlling duties. Ensures that all memorandums and standing instructions are read and understood by all Tellers before filing them. Performs any other tasks as delegated by Supervisor.

    Skills

    Education

    Bachelors Degree (B)

    Apply via :

    oldmutual.wd3.myworkdayjobs.com

  • Relationship Officer

    Relationship Officer

    Job Description

    The Senior Relationship Officer is responsible for ensuring proper documentation, and processing of insurance application forms. The role holder must report insurance claims to the insurers within agreed service level agreements,Manage and track Renewal to ensure 80% and above retention and maintain high level of efficiency in preparation and submission of reports.
    Reconciliation of policy premium of the various products
    Assist with preparation of the budget
    Implement financial policies and procedures
    Reconcile the general ledger
    Prepare and reconcile general bank statements
    Ensure data is entered into the system
    Ensure transactions are properly recorded and entered into the system
    Maintain financial files and records.
    Track premium collection and remittance to underwriters.
    Certificates management.
    Doing Quotations.

    Apply via :

    oldmutual.wd3.myworkdayjobs.com

  • T24 System Analyst Data Protection Officer

    T24 System Analyst Data Protection Officer

    Job Description

    Reporting to the Head of IT, the job holder will be responsible for the management of Faulu Business Systems and supporting the implementation of IT Policies and adherence to regulatory guidelines and risks.To lead the Business Systems development, design and implementation roadmap ensuring it supports the future needs of the organization and Customers.  
    To support organizational change by ensuring appropriate performance and development, communication, impact assessment, monitoring and review of Business Systems. 
    To ensure maximum availability of Business systems across the organization and customers.  
    To ensure the Business Systems functions meets current and future requirements of organization and delivers benefits while maintaining a focus on good customer experience 
    To implement Information Security recommendations and adherence to IT Information Security Policy standards for Business systems.  
    To comply and adhere to internal and external regulatory Audit / Inspection requirements.  
    To minimize risks through active monitoring of the Business Systems and mitigation of risks, leading to enhanced Business Continuity and improved control environment. 
    To Manage and establish strategic vendor management relationships including quality of service reviews.
    To support delivery of change projects / initiatives in line with agreed base-lined plans. 
    To ensure appropriate Business Systems controls / tests are in place to support the controlled transition of system changes into the live IT environment. 
    To put in place cost management strategies within Business Systems while upholding efficient and effective service delivery standards.  
    To craft, negotiate, review and implement Business Systems SLAs. 
    To Monitor the performance of the Business Systems to achieve high availability
    To provide reasonable availability for any out-of-hours activities as required by the role 
    To manage user access management and perform quarterly / ad-hoc user review exercises
    Support internal customers in facilitating level two (2) business systems issue analysis and resolution
    To lead the Business Systems unit in Solution architecture, integration designs and implementation 
    To Manage and mitigate identified Business Systems IT Risks
    Implement Audit recommendations for Business Systems
    Work with third party service providers to deliver critical business objectives by performing new solution development, tweaking of existing functionality or identification and implementation of new systems.
    To work with stakeholders in documenting business requirements.
    To design and deliver management reports specific to business systems as required from time to time.

    Closing Date :11 March 2022

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :