Jobs Kenya

Company Founded: Founded in 1920

  • Assistant Manager, Service Delivery

    Assistant Manager, Service Delivery

    Job Description

    Responsible for maintaining branch security
    Maintains the security register. 
    Conducts periodic cash counts on Tellers floats at least once a fortnight on irregular dates. 
    Maintains branch dual control system. 
    Manages and controls stationary for the branch Controls branch budget cleanliness etc
    Co ordinates the work of the tellers to ensure efficient service delivery.
    Trains new tellers on the job Operates as a Teller daily besides controlling duties.
    Ensures that all memorandums and standing instructions are read and understood by all Tellers before filing them. 
    Performs any other tasks as delegated by Supervisor.

    Education

    Bachelor Of Art (Required)

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    oldmutual.wd3.myworkdayjobs.com

  • Head of Research Client Service Consultant (Branch)

    Head of Research Client Service Consultant (Branch)

    Job Description

    Lead/supervise the investment/research analysis and credit risk evaluation team to ensure successful execution and analytical support of all investment activities and decisions i.e., provide operational oversight and contribute significantly to the design, execution and delivery of the overall OMIG’s investment research process and research related activities.
    Support the delivery on revenues, profitability and risk standards/ requirements for the funds under management.
    Lead/supervise the investment/research analysis and credit risk evaluation team to ensure successful execution and analytical support of all investment activities and decisions i.e., provide operational oversight and contribute significantly to the design, execution and delivery of the overall OMIG’s investment research process and research related activities.
    Support the delivery on revenues, profitability and risk standards/ requirements for the funds under management.

    Key Tasks And Responsibilities

    Lead/Supervise the research analysis and credit risk evaluation activities to ensure that they provide optimal support for investments activities and decisions:

    Ensure qualitative and quantitative research is carried out on an on-going basis for purposes of informing investments activities and decisions.
    Lead & work with the Research Analysts to collect, analysis and produce investment recommendations and have the same shared with the rest of the investment team for discussion and decision making. This will cover the traditional and alternative asset classes.
    Review financial briefings/ reports, assess and interpret complicated financial information to inform investments decisions and related recommendations.
    Lead in the development of processes and data systems to enable effective analysis, estimation and decision-making.
    Conduct Micro/Macro research
    Gather market intelligence
    Create and maintain investment related models
    Ensure the timely publication of research and other materials.
    Supervise and guide investment analysis for effective investment/ business decision making.
    Supervise and ensure the continuous analysis of the creditworthiness of various corporates and provide relevant recommendations for investments.
    Ensure the continuous maintenance of credit risk rating matrices, and assess compliance with established financial parameters, and regulatory and business requirements.
    Contributing to the design and co-ordination of research content for OMIG

    Collaborating with the rest of the investment team and/or Support teams like Marketing to optimize the delivery of the Company’s Research product through various traditional (seminars, email, media etc) and non-traditional (social media) channels with a view of positioning OMIG as a thought leader in the investment field. Creating and fostering necessary contacts with the relevant market players to ensure flow of information to the team Participate in and support the successful execution of strategic objectives:

    Understand OMIG’s strategic priorities and provide support in the alignment of the investments team’s goals and objectives.
    Participate in and support the delivery of the investment strategy and objectives, risk appetite, capital objectives etc.
    Contribute to the development of investment strategy documents and including ensuring the preparation and monitoring of the Investment department’s operating budget.
    Participate in the monitoring of goals and objectives and provide recommendations on corrective interventions as needed.
    Ensure assigned team, and internal and external stakeholders are aligned on objectives and expectations.
    Enforce and support a culture of innovation, accountability, professionalism and delivery.

    Contribute to the development of an operating environment that is fit for purpose:

    Participate in the review and update of the research and credit analysis process, policies and initiatives.
    Drive efficiencies through the adoption of automation.
    Supervise and execute the implementation of all audit findings.
    Implement document and records management structures that will assure the safe custody and ease of retrieval of all company information.
    Deliver on credit risk requirements including ensuring that all relevant risks are proactively identified and managed

    Participate in and support the business development team and new product development initiatives through Research, market intelligence etc. Supervise the activities of the assigned team on a regular basis, resolve any escalated issues and or seek the guidance of the CIO or MD as may be required.

    Participate in setting and monitoring goals and objectives.
    Mentor and coach the assigned team.
    Drive knowledge management and sharing initiatives.

    And any other business or investment related duties that may be assigned from time to time.

    EDUCATION, EXPERIENCE And SKILLS

    A first degree in relevant subject which may include Finance, Commerce etc.
    Have attained the CFA/CAIA Charter/CIFA.
    Compliant with the CISI and ICIFA certification requirements.
    A minimum of ten (10) years’ experience in investment related research or other relevant area like portfolio management or investment analysis with at least four (4) years in a supervisory/ team lead experience.
    Deep knowledge of the Kenya financial services industry and regulatory frameworks.
    Deep knowledge of various investments concepts such as risk management and compliance, products, asset classes, alternative investments etc.
    Knowledge of the investment management systems such as Bloomberg, Refinitiv etc.
    Understanding and appreciation of fiduciary responsibility, personal integrity and professionalism.
    Business focus: commercially astute, attuned to regulatory and statutory obligations; understand the local and regional business environment. In tune with business and client priorities.
    Ethical behaviour and business practices: ensures own behaviour and the behaviour of others is consistent with ethical standards and acceptable business practices. Aligned to the values of the business.
    Adaptability to change: ability to support process improvement and the development of technology to achieve business goals. Decisively responds to challenges in a changing environment and has the ability to influence change within others and cause positive outcomes.
    Problem solver/ takes decisions: Capacity for sound judgment and the ability to think strategically. Enthusiastic, pragmatic and energetic hands-on individual with an entrepreneurial spirit and a bias towards action and resolving issues quickly
    Interpersonal skills and fosters teamwork: Has a strong presence and can interact effectively with the relevant governance and team structures in place in the business. Able to build relationships, influence, motivate and encourage consensus amongst peers, clients and stakeholders at all levels and of different cultures and capacities, to produce high quality results
    Effective communicator: communicates in a clear and timely manner using appropriate and effective communication tools and techniques.
    Organiser/ planner: ability to manage competing priorities in a high pressure environment. Sets priorities and goals, and monitors progress. Implements action plans and evaluates process and results

    Closing date 14 May 2022

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  • Credit Analyst Credit Monitoring and Reporting Officer

    Credit Analyst Credit Monitoring and Reporting Officer

    Job Description

    Working closely with the Senior Credit Analyst he /she will ensure compliance with internal credit policies & procedures and facilitate prudent management of credit risks while ensuring compliance with the CBK prudential guidelines. He /she will also ensure that all Credit proposals from the branches are reviewed for credit risks in accordance with internal policies and procedures, CBK prudential guidelines and best practice .He /she shall safeguard the institution against loss by ensuring accuracy, completeness and credit worthiness of proposals, recommend appropriate risk mitigation mechanisms such as proper securities and their perfection, relevant sanction conditions and post disbursement follow ups.
    Analyze the Credit requests against all the canons of lending (Character, Capacity , Conditions  , Capital , and Collateral  ) as a basis for making approval / decline recommendations
    Prepare the Sanction sheets and offer letters based on 1 above and ensure accuracy , completeness and neatness of the same for further approval by relevant Head office  Credit Committees
    Prepare draft board papers for facilities requiring approval by the Risk Management Committee of the board  for further review by management at Credit Administration departments Follow up  with the branches to ensure fulfillment of ALL sanction conditions and other covenants prior disbursement of the facilities
    Submission of securities to security perfection officer within 12 hours of receipt from branches for further advise to legal department
    Recommend policy reviews  for customer service and risk  management improvement based on experiences and industry trends
    Do any other duties that may be assigned by the Management.

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  • Procurement Sourcing Specialist – Technology, Digital & Marketing Senior Actuarial Valuations Specialist – Life Business

    Procurement Sourcing Specialist – Technology, Digital & Marketing Senior Actuarial Valuations Specialist – Life Business

    Job Description
    The role is responsible for the sourcing function of all technology, Digital, Marketing and related goods and services. This includes planning, supply market research/sourcing, vendor selection, contracting and relationship management for the category assigned. The job holder is required to have a good understanding of the technology supply market and is an advisor to the business on the same, the job holder is individually accountable for achieving results through own efforts.
    KEY TASKS AND RESPONSIBILITIES

    Provide support in Category sourcing strategy development, supply base rationalization and implementation
    Perform / support contract analysis and risk evaluation; cost reduction; pricing analysis; and target price evaluation/negotiation for the category
    Negotiate and facilitate implementation of long term agreements and / or partnerships within the category
    Maintain knowledge database of supplier’s markets, sub-categories, capabilities, technology, cost analysis and key performance indicators within the category
    Develop and fully implement long term supply agreements for key strategic high value items and services for the category
    Develop, Implement and Maintain procurement Plans for the category of purchasing
    Develop and fully implement supplier catalogues/pricelists within the ERP system
    Drive category Management within supply chain with emphasis on category buying
    Ensure harmonization of prices of goods and services procured by the entities from various suppliers at different times.
    Develop and implement cost reduction targets in liaison with budget holders and suppliers
    Monitor the performance of supplier to ensure they deliver quality goods & services as per contract/Purchase Order.
    Enforce supplier Payment Terms that are, cost favorable to the company
    Use category strategies to drive cost management
    Drive Total cost of ownership approach to price evaluations
    Ensure adherence to policies and procedures
    Develop Purchasing SLA with all Internal & External stakeholder
    Evaluate suppliers to ensure consistently high performance and value-addition
    Manage all tender documentations/processes.
    Ensure contract renewal/tendering processes is started at least 3 months before expiry of the current one.
    Manage the category budget –monitor expenditure against approved budget for the category
    Lead, develop and motivate staff to ensure that set objectives are met and exceeded in line with senior management and customer expectations on goals achievement and service delivery
    Achieve 100% CIPS Certification for Staff under span of control

    Skills

    Category Management
    Cost Analysis
    Sourcing Strategies
    Tender Processes

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  • Head of Branches Head of SME Relationship Officer Community Banking – Molo Relationship Officer Community Banking – Meru Relationship Officer Retail Banking

    Head of Branches Head of SME Relationship Officer Community Banking – Molo Relationship Officer Community Banking – Meru Relationship Officer Retail Banking

    Job Description
    Working closely with the Head of Retail, Bancassurance and Branch Network and Senior Management, Formulate and Implement the Overall Business Strategy for the branch network, with the main objective of assessing the business opportunities and growing the liability portfolio, the asset portfolio and Bancassurance, through client acquisition and retention; and ensuring quality of the portfolio.
    Manage the entire branch network and offer leadership to regional managers and staff in formulation and implementation of business growth and development strategies at branch while ensuring a stable control environment.

    The job holder is expected to aggressively drive the branch network growth and profitability targets by identifying, developing and maintaining profitable relationships with customers and other stakeholders.

    Develop business strategic plans that provide clear direction on the business objectives for the branches.
     Ensure SMART target setting, monitoring and timely submission of both target documents &appraisal documents within set timelines in the allocated branch network.
    Lead business growth and development of the branch, agencies and other alternative service outlets attached to the branch.
    Manage and lead the branch team in achieving/ surpassing the set business targets
    Provide superior level of customer relationship management and promote the sales and service culture through coaching, guidance and staff motivation;
    Drive sales of all products and services at branch level through offering leadership and motivation to the sales team, sales drives, liaison with key relationships among others;
    Offer leadership to Regional Managers and staff in a manner that promotes motivation, efficiency, mentoring and to ensure high levels of discipline.
    Development of a high performing team at branch level through training, mentorship, and special assignments
    Monitor and ensure 100% compliance to all the company policies, processes, procedures and other controls
    Lead in optimal utilization of people, financial and technical resources within the branch network.
    Budget planning and cost management; Continuous evaluation of branch network financial performance against budgets and taking remedial actions where necessary.
    Lead the RMs in the promotion of Faulu’s brand visibility and image: Being the Key liaison point with the community, participate in community affairs to increase the company’s visibility and to enhance new and existing business opportunities.
    Offer leadership to regional managers, branch managers and their staff in a manner that promotes motivation, efficiency, mentoring and to ensure high levels of discipline
    Initiate, nurture, and ensure profitable business relationship and Partnerships with the customers, community and government structures.
    Help develop market driven products and services for market expansion
    Working closely with other stakeholders, to initiate and ensure implementation of digital channel adoption expansion and optimization efforts to deliver the desired efficiency.
    Ensure the implementation of BCPs in all regions of the bank network.
    Communicating and reinforcing the AML-CTF compliance culture established by the board.
    Implementing and enforcing the board-approved AML, KYC & CFT policy within the region and Branch.
    Develop and oversee all branch market-related activities to ensure maximum returns through the Regional Managers.
    Assist Regional Manager in generating meaningful and value-added customer solutions, thereby achieving maximum business development.
    Approve leave for Regional Managers in the branch network.
    Consolidation of the regional Budgets
    Liaise with other stakeholders in fostering the growth of business in the branch network.
    Working with HC and Head of department to ensure adequate and optimal branch staffing across the branch network.
    Any other role allocated by the supervisor

    Skills

    Accountable
    Agile Leadership
    Big Picture Thinking
    Business Development Management

    Education

    Bachelors Degree (B): Business And Finance (Required)

    Closing date: 20 May 2022

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  • Control Environment Manager

    Control Environment Manager

    JOB SUMMARY

    Given the cost pressure, increased scrutiny from regulators, and an unpredictable business environment, establishing a Control Environment Centre of Excellence for the Control Improvement Program is necessary to centralize and support the activities of operational level 1 risk and controls management.
    The objective of the Control Environment Centre of Excellence will be to support operational risk compliance activities across both process and IT domains. The establishment of a centralized operating model will formalize risk and control practices across functions, and define control ownership, and Create a single source of truth, drive standardization, and helps replicate best practices across the group.
    As a leader, you will ensure that the operational risk management, governance and control processes are operating effectively. You will work with businesses to monitor and evaluate how well risks, controls and internal processes are being managed.

    KEY TASKS AND RESPONSIBILITIES

     Manage administrative and core activities involved in the review of operational Internal Controls involving Creation of the Quality Assurance schedules, management of document/information request, and creation of Control Improvement Program reports.
    Carry out Quality Assurance activities involving execution of general controls testing at operating layers to ensure adherence to standard terms and procedures and improve controls comprehensiveness, adequacy, and effectiveness.
    Drive the process and disciplines of risk and controls assessments implementation of recommendations and improvements at operational level 1 within businesses.
    Deliver adequate and timely reporting on the internal control framework and control deficiencies to ensure appropriate communication, documentation, escalation to business partners, and senior leadership.
    Work collaboratively with business process owners to implement and monitor remediation efforts that result from internal control assessments, ensuring the effective implementation of corrective actions.
    Actively seek standardization and automation of processes and procedures through application of best practices for managing internal controls to enhance the design and operating effectiveness of the controls, documentation, assessment and reviews.
     Perform assessment procedures, identifying and defining issues, reviewing and analyzing evidence, and proposing changes as needed.
    To address specific training and development needs to fill compliance gaps. 

    Skills

    Control Assessment,
    Controls Management
    Controls Testing
    Operational Risk Management
    Operational Risks
    Process Automations
    Risk Compliance
    Risk Management
    Timely Reporting
    Work Collaboratively

    Education

    Bachelors Degree (B) (Required)

    Apply via :

    oldmutual.wd3.myworkdayjobs.com

  • IT Service Desk

    IT Service Desk

    Job Description
    This role is for responsible for providing support for incident resolution and requests reported to the service desk
    Service Desk Management

    Addresses and resolves incidents and requests; logs all incidents and requests; engages other service desk resources or appropriate service resources to resolve incidents that are beyond the scope of their ability or responsibility.
    Creates a positive customer support experience and builds strong relationships through deep problem understanding, ensuring timely resolution or escalation, communicating promptly on progress, and handling customers with a consummately professional attitude.
    Ensures the end-to-end customer experience and provides a single point-of-contact for the customer
    Provides after hours and on-call support as needed
    Maintain accurate records to support a detailed inventory of hardware and software
    Assist personal computer users with hardware and software questions, problems, and training
    Diagnose and resolve hardware and software problems
    Analyzes and resolves incidents and requests regarding
    Desktop software and hardware
    Systems and applications software
    Server and client operating systems
    Data and voice communications
    Networking
    End User Administrative Management

    Customer Support

    Creates a positive customer support experience and builds strong relationships through deep problem understanding, ensuring timely resolution or escalation, communicating promptly on progress, and handling customers with a consummately professional attitude
    Follows up with other support staff (service resources) involved in resolution to ensure incidents are resolved, requests are filled, and the customer communication is complete.
    Documents resolutions and updates self-help and staff knowledge bases
    Initial fast resolutions to Routine Incidents – e.g. password resets
    Take ownership of user problems and follow up the status of problems on behalf of the user and communicate progress in a timely manner
    To maintain a high degree of customer service for all support queries and adhere to all service management principles
    Generally at least 50% – 60% of calls resolved

    Risk Management

    Identifying, assessing and controlling risks through analyzing incidences and problem raised through the service desk and evaluate the impact of the business and coming up with mitigation procedures
    Help reduce potential negative impact of changes and mitigate service outage

    Service cost management

    Analyzing issues raised for accurate prioritization and classification and to undertake an immediate effort in order to restore a failed IT Service as quickly as possible
    If no ad-hoc solution can be achieved, 1st Level Support will transfer the Incident to expert Technical Support Groups (2nd Level Support).
    1st Level Support also processes Service Requests and keeps users informed
    About their Incidents’ status at agreed intervals.

    Skills

    Computer Literacy
    Desktop Computers
    Help Desk Support
    Information gathering
    Excellent command of the English language, both in communication ability and in drafting skills.

    Apply via :

    oldmutual.wd3.myworkdayjobs.com

  • Regional Legal Counsel – Governance & Regulatory

    Regional Legal Counsel – Governance & Regulatory

    Job Description

    Provision of in-house legal advisory services, corporate governance services included but not limited to the management of board affairs and company secretarial support to the UAP Old Mutual Group.

    LEGAL ADVISORY SERVICES

    Advising on Corporate and commercial law matters including the interpretation, impact and effect of the relevant laws on the Group.
    Carrying out legal research and preparation of legal opinions and reports
    Oversight over the registration, protection/enforcement and monitoring use of intellectual property.
    Providing legal advice and support for Human Capital and employment matters
    Review and monitor internal policies and ensure that they are in compliance with all statutory or legal requirements.

    CORPORATE GOVERNANCE

    Provide guidance to the boards on new and developing corporate governance practices applicable to the Group.
    Develop and implement corporate governance initiatives and ensure compliance with all corporate governance polices across the Group.
    Development and implementation of directors’ development programs including induction and ongoing training.
    Facilitate the board evaluation process and implementation of action plans.
    Lead and coordinate board meetings including preparation of action point’s matrices, board reports and minutes.
    Develop and implement the annual rolling calendar and board workplans.
    Oversee the prompt registration of company and regulatory returns and filings including updating of directors files.

    CORPORATE STRUCTURING SERVICES

    Advising, Tracking and reporting on mergers and acquisitions carried out by the Group
    Advising, Tracking and reporting on corporate and debt financing transactions
    Advising, tracking and reporting on corporate structuring transactions

    REGULATORY AND STAKEHOLDER RELATIONS

    Development and support for the implementation of stakeholder engagement plans across the Group in line with the Stakeholder Relations Policy.
    Advising, tracking and reporting on Regulatory Engagements within the Group.
    Advising, tracking and reporting on for Regulatory requirements as well as emerging trends and issues.

    Skills

    Board Management, Ensure Compliance, Legal Practices

    Apply via :

    oldmutual.wd3.myworkdayjobs.com

  • Credit Accountant Payroll Officer

    Credit Accountant Payroll Officer

    Job Description
    Job responsibilities will be to manage the end-to-end impairment accounting, provisioning process, Insights generation and business partnering with other related teams (i.e. Business, Credit, Risk, Technology, RoA Banking Cluster and RoA group Risk teams) to implement recommendations to reduce business exposure and providing an oversight balance role to credit risk. The job will also involve additional work around risk implication for pricing and establishing business base rate and product risk rates.

    Ownership and ensuring smooth running of the IFRS9 Operating Model and Governance process
    Ensuring the IFRS9 Operating Model is reviewed, challenged, and improved on a continuous manner
    Ownership of the credit impairment methodology and related policies and procedures
    Oversight of the business, risk, finance, and technology teams involved in the credit impairment provisioning process
    Gaining deep understanding of the IFRS9 models in place and working with the model vendors to understand the model sensitivities and data dependencies
    Own the vendor interaction with core IFRS 9 stake holders
    Effectively work with group and regional teams in Risk, Finance, Credit and RoA.
    Preparation for Model Risk Technical Committee Agenda and review of Action points and minutes for discussion with the Finance Manager.
    Coordinating operational and stress testing activities with Risk and Quantitative Analysis teams
    Ensure compliance to Group policies and governance and controls framework
    Promote a culture of control awareness and best practice across the IFRS 9 impairment process
    Monthly provisions analysis to give insights of the root cause,
    Assist in developing tools and frameworks to incorporate risk-based pricing in product review and development.
    Impairment of Non-Banking items i.e Government and Bank investments
    Ensure compliance in Recognition of interest as per requirements of the standard- Stage 3 loan interest
    Assist in preparations of ad-hoc or special purport reports
    Branch Support in report understanding and impact assessments

    Deadline:06 May 2022

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  • Information Security Officer – Rest of Africa

    Information Security Officer – Rest of Africa

    Focus of the role
    The Information Security Officer (ISO)’s role is to provide information security risk management and cybersecurity expertise to all the RoA markets, including but not limited to, risk analysis, consultancy, best practice guidance and process improvements. The role works closely with project teams, service providers, IT heads, business unit executives and other assurance providers like audit and Enterprise-wide Risk Management to achieve these outcomes. 
    The candidate is expected to bring pragmatic Information security experience to promote business outcomes of the RoA markets in a secure manner that meets internal policies and regulatory compliance requirements.
    Key result areas

    Supports the RoA Lead Information Security Officer in implementing and embedding risk and information security management processes across RoA
    Drives the management of internal and external audit issues and third party, system and production risk issues
    Fosters a culture of proactive risk management by embedding key processes like risk and control self-assessments, documentation of issues being actioned by management (IBAMs), exposure management and risk remediation
    Collaborates with the Information Security Managers, IT executives, business unit management, assurance partners and other stakeholders to promote a positive risk culture and instil confidence regarding the management of IT and Information Security risks
    Works closely with the Architecture team, application owners, scrum masters and other stakeholders to embed security and manage risk in the design and implementation of all IT systems and platforms
    Participates in the investigation, documentation and resolution of information security issues identified in the markets, working with the local teams
    Provides technical assistance to segments requiring subject matter expertise
    Manages the RoA issues log and ensures that all risks are identified, captured, assigned appropriate actions and suitable ownership, and are regularly updated with progress statuses
    Liaises with project managers, implementation teams and service providers in support of the implementation of Information Security Programme initiatives
    Promotes adoption and optimal use of the various security tools deployed across the markets
    Assists with interpretation of relevant policies, standards and controls, and provides advice on approaches to meeting the requirements

    Qualifications, skills and experience

    A tertiary qualification in an IT-related field
    An information security-related professional certification will be an added advantage
    At least five years’ experience in a similar role. Experience in the financial services sector (insurance/banking) will be beneficial
    Good working knowledge of security technologies covering intrusion detection and prevention, anti-malware, vulnerability management, cloud access security, attack surface management and extended detection and response
    Strong analytical and problem-solving skills

    Competencies

    Strategic
    Leading with Influence
    Collaboration
    Customer First
    Execution
    Innovation
    Personal Mastery

    Apply via :

    oldmutual.wd3.myworkdayjobs.com