Company Founded: Founded in 1920

  • Database Administrator

    Database Administrator

    Job Description
    Ensure the health and optimization of all oracle data-based applications and support of Management Information Systems (Data Ware-house and Business intelligence (BI)) and all reporting and analytics systems.

    Manage and support high performance, highly available and mission critical database platforms for the Core Banking and other systems.
    Review and design database structures to support business requirements including logical and physical database modeling.
    Install, configure and maintain database instances, creates various database objects, create users with appropriate roles and levels of security.
    Implement database security policies that are consistent with laid security guidelines.
    Implement and perform database backup and recovery strategies that meet recovery and availability requirements.
    Implement best practices and incorporate them in DBA procedures.
    Manage and support Enterprise Data warehouse including the development of reports from the data warehouse platform
    Participate in designing, setting up, implementing and testing business continuity and disaster recovery installations
    Provide 24/7 support for critical situations.

    Skills

    Change Agility

    Education

    Bachelor of Information Technology (BIT): Information Technology

    Apply via :

    oldmutual.wd3.myworkdayjobs.com

  • Reward, Reporting and Analytics Consultant 

Unit Trust Sales Agents 

Wellness & Lifestyle Proposition Lead

    Reward, Reporting and Analytics Consultant Unit Trust Sales Agents Wellness & Lifestyle Proposition Lead

    Job Description
    This role is responsible for providing analytical support to the human capital function. The Consultant will collect, compile, and analyze HC data, metrics, and statistics, and apply this data to make recommendations related to reward, recruitment, retention, and talent management. The role is also responsible for development of the reward strategy, Human Capital Reporting and providing compliance oversight to the Human Capital function.
    KEY TASKS AND RESPONSIBILITIES
    Reporting & Data & Analytics

    Drive data driven insights to support management in decision making on talent management to address current and future business needs.
    Develop and prepare various management reports including board reporting, that support decision making
    Develop and review all reporting templates
    Analyzing and interpreting data to communicate market trends and industry predictions
    Turning these trends into a strategy plan- identifying areas of growth and offering business solutions
    Management of all HR system i.e., workday, hummingbird etc. to ensure data accuracy
    Support various HC functions i.e., talent, culture, business partners in developing the various metrics i.e., culture scores, performance metrics etc.
    Workforce planning to ensure that the business is adequately resourced to deliver on the business plan
    Support in the development of the human capital strategy and tracking of the delivery of the same
    Ensures compliance with data privacy regulations and best practice

    Reward

    Support in the development of the reward strategy across East Africa, by preparation of the ARR & STI proposals in line with the annual reward cycle
    Work with the reward consultant to review complex and executive pay proposals for new hires, retention offers etc. in line with policy
    Support in the annual salary reviews for the business to ensure that we remain relevant and competitive.
    Conduct salary surveys to support the business in ensuring that we identify trends and implement new reward practices to ensure we can attract and retain talent.

    Compliance Oversight

    Conduct health checks on our compliance level on various policies.
    Manage Cura and coordinate with the HCBPS to ensure closure of identified Risk.
    Custodian of the HC Audit reports and follow through to ensure compliance on identified gaps
    Build positive working relationships between human capital & business
    Any other duty as assigned from time to time

    SKILLS AND COMPETENCIES
    Technical Skills

    Proficient in MS Office; knowledge of HRMS is a plus
    Ability to draw conclusions from data and make business predictions
    Excellent communication
    Interpersonal skills
    Problem-solving and decision-making aptitude
    Strong ethics and reliability

    Generic Competencies:

    Planning and Organizing
    Analytical Thinking & Risk Management
    Process Discipline and Quality Orientation
    Decision Making
    Business Acumen
    Strategic Orientation
    Result Orientation
    Developing Self/Others
    Culture sensitivity on Diversity, Equity and Inclusion

    QUALIFICATIONS & EXPERIENCE
    Required Experience

    5 years’ experience
    Sound Knowledge of Human Resources (Recruitment, training & development etc.)

    Educational Requirement

    Bachelor’s Degree in a business-related field 
    Diploma in Human Resources
    HR Certification

    Closing Date: 22 February 2023

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  • Program Officer

    Program Officer

    Responsibilities:

    Work collaboratively with DREEM team members to provide programmatic, coordination, and logistical support to ensure the goals of the Mastercard Foundation under DREEM are met.
    Coordinates and supports the planning and implementation of key convenings across the pillars, not limited to quarterly and annual planning meetings with the Mastercard Foundation, DREEM team, and the Youth Advisory Committee (YAC); research dissemination sessions, and YAC-led events.
    Lead the organization and administration of the Youth Advisory Committee. This includes providing day-to-day support to the YAC, monitoring and evaluation of YAC activities, and overseeing YAC activities.
    In partnership with the DREEM Senior MERL Officer, supports MERL activities for the DREEM project across all pillars and cross-cutting themes. This includes documenting learnings, success stories, and other relevant information.
    Provide coordination and administrative support to the Senior Project Manager and DREEM Project Director as needed.
    Attend and participate in relevant internal and external events.
    Other duties as assigned.

    Qualifications:

    The ideal applicant will combine technical expertise in one or more of DREEM’s sectors (higher education, durable solutions for refugees, vocational and technical training, support to entrepreneurs and businesses), a familiarity with the East African refugee context, an ability to get things done, and strong organization, coordination, and communication skills.
    Specific competencies:
    At minimum, a Bachelor’s degree in a related field (International Development, Public Policy, International Relations, Refugee Studies);
    Three to five years of relevant working experience
    Experience working on displacement issues in Kenya and/or East Africa
    Strong planning, organization and problem-solving skills with ability to work hands-on, independently, and within team in a fast-paced work environment
    Excellent interpersonal skills & demonstrated ability to establish effective working relations between programs & support
    Strong research and editing skills in English are desirable
    Demonstrated commitment to the mission and values of WUSC
    Must be motivated, entrepreneurial in mindset, hardworking, optimistic, and a team player
    Other requirements

    Apply via :

    docs.google.com

  • Money In Money Out (MIMO) Manager 

Customer Service Officer/Assistant Underwriter 

Business Development Officer 

Reward, Reporting and Analytics Consultant

    Money In Money Out (MIMO) Manager Customer Service Officer/Assistant Underwriter Business Development Officer Reward, Reporting and Analytics Consultant

    Job Description

    Accountable for the Money In Money Out (MIMO) Function in the organization through supervised staff.
    Carries overall responsibility for the Treasury Operations, Receipting and allocations of transactions, payments (claims, Medical providers, suppliers, commissions, staff, statutory, taxes etc), Health provider reconciliations, supplier reconciliations, bank reconciliations, control accounts reconciliations and balance sheet substantiation of transactions emanating from MIMO activities.
    Develops and implements the MIMO strategy and contributes to implementation of the overall Finance Operations strategy.
    Accountable for MIMO processes documentation, processes standardization and processes automation geared towards transformation of the MIMO environment to drive efficiency and seamless customer experience.
    Responsible for maintaining continuous, complete and accurate accounting records emanating from MIMO activities for trail and audit purposes.
    Responsible for all payments (claims, Medical providers, suppliers, commissions, staff, statutory, taxes etc), for the group i.e. client and shareholder related payments whilst ensuring that this follows laid down procedures to mitigate against delays, incorrect/wrongful pay-outs and fraudulent payments.
    Responsible for timely and accurate health service provider reconciliations and supplier reconciliations to substantiate creditors liability.
    Proactive open batch management to ensure all journals are posted before month end closure.
    Robust and prudent cash flow management through establishing business cash requirements and investment of surplus funds to ensure optimal liquidity management.
    Accountable for Treasury Operations i.e. Liquidity management, yield enhancement, suspense accounts management, bank reconciliations, asset reconciliations, Treasury control accounts reconciliations, bank mandates and bank relationship management
    Responsible for receipting and allocation of premiums, reinsurance and rental income across all gateways i.e. bank statements, Mpesa, DD and check off
    Manage the Premium Collection activities in ensuring that the process is done efficiently i.e. affordability, Cancellations/Stoppages, Submissions, Collections and allocations to the client accounts
    Review of the various Agent Commission process in ensuring that the process has been effective and efficient before having Sign Off on the Final EFT File for upload in the Bank. Commission is to be paid to the Agents as per the agreed SLA.
    Review the Re-assurance Payment files in ensuring that it is line to the Treaty arrangements and payments are made in a timely manner
    Ensure that the re-assurance Claim recoveries are done and same allocated to the relevant Ledgers within the system for the purpose of reporting
    Ensuring that the Annual Profit Commission Statements are done and collection for the same effected within reasonable time
    Responsible for Balance sheet substantiation of the MIMO ledgers through timely and accurate posting of transactions to the general ledgers and control accounts reconciliations of MIMO ledgers
    Custodian of MIMO policies and procedures and promoting adherence to company values within the team.
    Accountable for delivery of MIMO service level agreements.
    Development and implementation of MIMO MIS and dashboards to measure service delivery and team performance.
    Improve internal controls and de-risk the MIMO environment to minimize operational loss.
    Maintain zero unsatisfactory audits status by putting in place sufficient mitigation action-plans to minimize MIMO risks and clearance of all audit management letter items.
    Risk management in MIMO Function.
    Liaison with auditors on MIMO matters and implementation of the management letter items relating to MIMO.
    Represents MIMO on business projects.
    Continuous engagement with all internal and external stakeholders to ensure that proper financial records are maintained and opportunities to enhance business relationships are harnessed.
    Talent growth, staff motivation, creation of appropriate culture, staff development, succession planning and mobility of staff within MIMO.
    Management of the MIMO team to create a high-performance culture.

    Skills
    Banking Relationships, Financial Operations, Operational Strategies, Reconciliations, Treasury Management
    Closing Date: 20 March 2023

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  • Monitoring, Evaluation, Research and Learning Manager

    Monitoring, Evaluation, Research and Learning Manager

    Qualifications:

    Master’s Degree in applied social science, statistics, international development, or another related field. Specific academic training in Monitoring, Evaluation and research is desirable.
    Experience in leading evaluations and research projects

    Experience & Competencies

    The ideal applicant will need to have a familiarity with the East African context, a strategic and analytical mindset, excellent listening and interpersonal skills, and ability to get things done.

    Specific competencies:

    At least 7 years of experience working in the design, implementation and evaluation of international development and other key donors.
    Strong understanding of humanitarian interventions
    Experience in managing medium size teams
    A strong focus on qualitative and participatory data collection and analysis methods and tools
    Quantitative background and experience with cutting-edge data collection and analysis methods would be an asset
    Demonstrated experience designing and implementing qualitative analyses that reflect best practice.
    Effective oral and written communication skills, including the demonstrated ability to distill data and effectively topline messages for busy senior leaders.
    Ability to create a MERL agenda that is closely linked with business development priorities.
    Demonstrated experience in and commitment to working in teams across lines of business.
    Experience infusing a gender responsive lens across MERL

    Other requirements

    The role will require regular travel (up to 30%) to field sites in the regions, as well as participate in international travel for conferences, workshops and meetings.
    Ability to work a flexible schedule

    Apply via :

    docs.google.com

  • Scrum Master

    Scrum Master

    Job Description
    The role of the Intermediate Scrum Master is to facilitate the removal of impediments and foster an environment for high-performing team dynamics, continuous flow, and relentless improvement. The Intermediate Scrum Master’s primary responsibility is assisting the self-organizing, self-managing team achieve its goals. Helps the team coordinate with other teams in the programme. The incumbent will work in a multi-functional team to ensure continuous delivery of quality solutions.

    Deliver software development projects using Agile development methodology.
    Organize and facilitate project planning, daily stand-up meetings, reviews, retrospectives, sprint and release planning and demos.
    Ensure agile processes are followed and work with the teams to help them adopt the process that works best for the team.
    Ensure project teams are practising the core principles of collaboration, prioritization, team accountability, and visibility.
    Update agile tracking systems to provide transparency on Product & Sprint Backlogs.
    Recommend improvements and assist in changes to best practice.
    Support the business outcome owners and delivery teams as necessary.
    Assist with internal and external communication, improving transparency, and radiating information.
    Assist team with making appropriate commitments through story selection, task definition.
    Identify and remove impediments, prevent distractions that interfere with the ability of the team to deliver the sprint goal.
    Facilitate preparation and readiness for ART events.
    Improve the productivity of the teams in any way possible.
    Adapt delivery plans, schedules, and resource assignments as required throughout projects to respond to emerging requirements and risks.
    Establish productive operational relationships with key stakeholders in the various channels and administrative teams.
    Risk and issue identification and management.
    Communication to the team and outside of the team.
    Provide progress updates to relevant stakeholders.
    Consults on IT strategy and architecture from technical and business perspectives.
    Provides technical and solutions advice.
    Aligns across other teams at Scrum of Scrums to improve overall programme delivery.

    Manage quality people practices

    Align own behaviour with the organisation culture and values.
    Share and transfer product, process and systems knowledge to colleagues.
    Collaborate and work with wider business teams to deliver required service levels.
    Actively share information with other team members regarding successes, issues, trends and ideas.

    Apply via :

    oldmutual.wd3.myworkdayjobs.com

  • Project Manager, Field Support Services Project (FSSP)

    Project Manager, Field Support Services Project (FSSP)

    RESPONSIBILITIES:
    The tasks for the FSSP Project Manager include:

    Ensure overall quality and management oversight of all services offered by the FSSP Kenya and ensuring the quality of services provided by the FSSP meets the needs and expectations of DFATD;
    Lead the preparation of all key FSSP documents, including procurement plans as part of the Initial Work Plan including Procurement Plans, Operating Procedures Manual and Annual Work Plans;
    Review and approve the FSSP and LDIs Fund budgets and financial reports;
    Plan and coordinate administrative, financial and logistics management services provided under the project;
    Regularly communicate with the Development Section at the Canadian High Commissions in Nairobi and Pretoria, DFATD headquarters, government authorities or their representatives, and other relevant project stakeholders;
    Develop and maintain networks of key stakeholders (government, civil society, other donors, private sector);
    Plan and coordinate procurement services of goods and services, including the procurement of technical specialist services through local and international competitive processes;
    Analyze, plan, direct and assess the administrative tasks to be carried out by technical specialists, including timely submission of deliverables, adherence to basic professional requirements and alignment with activity specifications;
    Provide other related services, as required (e.g. providing targeted and strategic technical assistance to the host government at DFATD’s request, particularly in the fields of GE, health, education and governance);
    Ensure the quality of the reporting and invoicing for services rendered;
    Provide any other related services, as required.

    QUALIFICATIONS AND COMPETENCIES:

    Advanced degree in a relevant discipline such as political sciences, law, international development, economics, finance, business administration, project management, social sciences, engineering, applied sciences;

    Experience

    Ten (10) years of cumulative related experience working with International Development Stakeholders(s) or on an International Development Project(s);
    At least five (5) years of cumulative experience working in a Developing Country, preferably in Kenya, Somalia and/or South Africa Eastern/Southern Africa region;
    Demonstrated experience managing international development project(s) with a minimum annual budget of more than $1.5 million CAD;
    Providing overall quality and management oversight, leading the development of key organisational documents, reviewing and approving organisation budgets, etc.
    Experience in provision of administration, procurement, financial and logistical services, for example, hiring of consultants, procurement of equipment, and supervision of event organization; and
    Demonstrated experience in effective management and international monitoring of project progress and results;
    Demonstrated experience working with different types of International Development Assistance Stakeholders, including civil society organisations, the private sector, multilateral organisations, donors, as well as local or national governments;
    Knowledge, understanding and familiarity with Canada’s Feminist International Assistance Policy;
    Effective time management: able to prioritize work and meet deadlines;
    Excellent problem-solving skills: able to solve problems and/or identify when an issue should be elevated;
    Able to work effectively in a dynamic team environment (working both independently and as part of a small team); and
    Curious, enthusiastic and willing to innovate and adapt.

    Language

    Professional proficiency in English (oral, reading, writing)

    Interested candidates should submit an application to pdu@wusc.ca as soon as possible. We are evaluating candidates on a rolling basis. Candidates should submit a CV and a cover letter which details why they are an ideal candidate (qualifications and experience). Please indicate “Kenya FSS Project Manager” in the subject line.Kindly note this employment opportunity is subject to funding from Canada’s DFATD.

    Apply via :

    pdu@wusc.ca

  • Operations Excellence & Analytics Manager 

Case Management Nurse – Fixed Term Contract

    Operations Excellence & Analytics Manager Case Management Nurse – Fixed Term Contract

    Job Description
    The Operations Manager will be responsible for overseeing day-to-day operations, will have a proven track record of utilizing data analytics to drive efficiency, automate processes, and effectively manage risks
    KEY TASKS AND RESPONSIBILITIES

    Develop and implement strategies to improve operational efficiency, reduce costs, and increase customer satisfaction while managing risks effectively.
    Utilize data analytics to identify trends, inefficiencies, and opportunities for process automation.
    Oversee the day-to-day operations of the motor insurance division, including claims management, policy administration, and customer service.
    Lead cross-functional teams to drive process improvements, implement automation solutions, and manage project timelines.
    Collaborate with IT and other departments to ensure technology solutions are aligned with business objectives and provide adequate support.
    Analyse and interpret data to make informed business decisions, track progress, and measure the impact of operational changes.
    Ensure compliance with industry regulations and company policies, while effectively managing risks.
    Develop and manage an effective process to manage different stakeholders in the value chain and customer touchpoints.
    Mentor and develop team members to enhance their skills and support their professional growth.
    Any other duties as it may be assigned by management from time to time.

    KNOWLEDGE & EXPERIENCE

    5+ years of experience in operations management, with a focus on motor insurance.
    Strong data analytics skills and experience using data to drive business decisions.
    Proven track record of successfully implementing process automation and operational efficiencies.
    Strong understanding of effective risk management and ability to mitigate risks in day-to-day operations.
    Excellent leadership and communication skills, with the ability to lead cross-functional teams.
    Ability to analyse complex data, identify trends, and make informed decisions.
    Experience in developing and managing processes to effectively manage stakeholders in the value chain and customer touchpoints.
    Ability to work in a fast-paced, deadline-driven environment.

    QUALIFICATIONS

    Bachelor’s degree in business, operations or a related field.
    Master’s degree in a business-related field will be an added advantage.

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    Use the link(s) below to apply on company website.  

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  • Executive Assistant

    Executive Assistant

    Job Description
    This role is responsible for providing Executive support to the Group Managing Director (GMD) Asset Management. Key responsibility for the role is supporting the GMD Asset Management with all administrative matters of his/her office, including meetings set-up and coordination, managing appointments with internal and external stakeholders, coordinating the preparation and distribution of both board and management reports, facilitating approvals, payments and travel arrangements, managing the GMD’s diary, taking minutes in OMIG Exco meetings and any other appropriate internal meetings etc. The individual is accountable for achieving results through own efforts and proactiveness.
    KEY TASKS AND RESPONSIBILITIES

    Performs secretarial duties for the Executive.
    Collates statistical information in predetermined formats or formats developed by the individual.
    Integrates data into daily, weekly and monthly reports.
    Manages queries on behalf of the Executive and performs delegated tasks.
    Ensures that the executive is equipped with necessary documentation to proceed with meetings.
    Manages diaries.
    Provides corporate office with support in relation to arranging functions, venue bookings, making travel arrangements when necessary
    Responsible for office infrastructure, e.g. office equipment and ordering of stationery.
    Maintains confidentiality of information
    Strong focus on dealing with escalated queries from clients, customers and other stakeholders (with potential for brand damage).
    Often accountable for the resolution of escalations without the involvement of the senior manager.
    Minute taking and developing non-standard reports, minutes, presentations and correspondence.
    Accountable for completing tasks of a personal nature on behalf of the Executive.
    High level of contact with external parties, stakeholders and clients / customers (Company CEOs, Executives etc.).
    Could be accountable for the management of a budget or significant spending on a budget.

    SKILLS AND COMPETENCIES

    Strong understanding of the business
    High level of ownership and independence
    Stakeholder management skills
    Communication skills
    Professional ethics – confidentiality, Integrity, accountable, trust, championing the customer, embracing diversity, general conduct.
    Teamwork
    Excellent planning and organizational skills
    Excellent verbal and written communication skills
    Analytical and report writing skills

    KNOWLEDGE & EXPERIENCE

    3 years’ experience

    QUALIFICATIONS

    Degree in any business-related course, actuarial, finance, commerce, etc.
    Professional courses i.e., in data management or analytics, report writing, secretarial work etc.

    Apply via :

    oldmutual.wd3.myworkdayjobs.com

  • Credit Quality Assurance & Compliance Officer

    Credit Quality Assurance & Compliance Officer

    Job Description
    Working closely with the Manager – Credit Quality Assurance and compliance, he /she will ensure compliance with internal credit policies and procedures, best practices and CBK prudential guidelines to facilitate management of credit risks within tolerable levels. The Job holder will ensure that ALL loans approved by credit committees follow the laid down procedures, are complete in all material aspects and safeguard the institution from losses that may emanate from acts of negligence.
    Responsible for credit assessment & releasing government guarantees including the following tasks: Sends applications to clients for the purposes of applying for further /new finance. Prepares loan applications. Follows up of outstanding documentation/ information required for assessment purposes. Receives new loan / 2nd bond/ readvance applications. Writes up register. Assesses applications for the purpose of approval/ decline in terms of the lending policy. Assesses re-advances together with correspondence for the release of government guarantees. Interacts with clients re queries. Assesses requests for reductions in interest rates. Assesses requests for Substitution of Debtors under bonds. Prepares monthly statistics for the monthly management report. Responsible for security management / registrations. This includes the following tasks: Sends instructions to the applicable Attorney with the required conditions. Interacts generally with attorneys. Follows up on outstanding registrations. Proceeds with required payments and correspondence when approved.
    Education

    Business degree
    CPA 2

    Experience

    2years experience in credit administration/documentation
    Proficiency in T24 core banking system is an added advantage.

    Personal Attributes

    Capacity and willingness to work for long hours and within strict deadlines
    Excellent interpersonal skills
    High degree of confidentiality
    Analytical mind.
    Knowledgeable on the Financial services sector
    Assertive
    Fast in decision making
    Honest
    Highly organized
    Creative and Innovative
    Good team player & proactive

    Physical demands
    Physically fit and versatile and able to work on a computer for long hours

    Apply via :

    oldmutual.wd3.myworkdayjobs.com