Company Founded: Founded in 1920

Manager – Research and Development- Faulu MFB

Job Description

The position is responsible for researching, developing, and launching new products. Responds to company initiatives by driving new products and existing optimizations to meet customer needs. In this position, the
The Product Development manager works with individuals from across the company to identify and define target market segments, CVPs, niche markets market requirements, key business strategies, products and services and the competitive environment for the bank portfolio.

KEY MEASURABLE GOALS

Improved products performance based on set targets. Number of developed products following product development process Growth in market share through increased product uptake Research that delivers value addition to the Bank Developing compelling Customer Value Propositions Introduction of customer tailored products Growth of meaningful and brand equity metric .

KEY RESPONSIBILITIES

Product development

Product Strategy and Vision:

Develop and communicate a clear product development strategy aligned with company goals and market trends.
Identify market opportunities and customer needs to drive product innovation and differentiation.
Collaborate with stakeholders to define product vision, objectives, and success metrics.

Product development Planning and Execution:

Monitor product development progress, identify potential roadblocks, and implement strategies to mitigate risks.
Lead cross-functional teams, including business, marketing, and finance, to ensure efficient and timely product execution.
Create comprehensive product development plans outlining clear timelines, milestones, and deliverables.

Requirements Gathering and Analysis:

Collaborate with stakeholders, customers, and market research to gather and define product requirements.
Conduct competitive analysis to identify gaps and opportunities in the market.
Translate customer feedback into actionable product features and enhancements.

Product Design and Development:

Work closely with sector heads to create user-centered products.
Drive the development process, ensuring products meet quality standards, functionality, and performance expectations.
Foster innovation by encouraging creative problem-solving and out-of-the-box thinking.

Quality Assurance and Testing:

Collaborate with QA teams to identify and address any defects or issues during product development.

Launch and Market Introduction:

Support marketing to develop go-to-market strategies, including pricing, positioning, and promotional plans.
Coordinate product GTM plans ensuring alignment across marketing, business, and support teams.
Monitor post-launch performance and gather customer feedback for continuous improvement.

Cross-Functional Collaboration:

Manage the Product development committee which is a representation from all departments and is mandated by product development policies.

Budget Management:

Manage product development budgets, ensuring resources are allocated efficiently and effectively.

Reporting

Provide weekly, monthly and adhoc market and product reports.

Research and insights

Research Strategy and Planning:

Develop and execute a comprehensive research strategy aligned with organizational goals and objectives.
Collaborate with cross-functional teams to identify research needs and prioritize research projects based on business priorities.
Design research methodologies and frameworks to gather insights effectively.

Research Design and Execution:

Lead end-to-end research projects, including project scoping, designing research instruments, participant recruitment, data collection, and analysis.
Utilize both qualitative and quantitative research methods, such as surveys, interviews, focus groups, and market analysis, to gather relevant data.
Ensure research projects are conducted with rigor and adhere to ethical guidelines.

Data Analysis and Interpretation:

Analyze research data to extract meaningful insights, trends, and patterns.
Employ statistical analysis techniques to derive actionable recommendations from research findings.
Translate complex data into clear and concise presentations or reports for various stakeholders.

Strategic Insights and Recommendations:

Collaborate with leadership and cross-functional teams to translate research insights into actionable recommendations that inform business strategies and decision-making.
Present findings in a compelling manner to various audiences, conveying the implications and potential impact on business goals.

Market and Competitive Analysis:

Monitor industry trends, competitive landscape, and emerging market developments.
Provide regular updates on market dynamics and competitor activities to guide strategic planning.

Stakeholder Collaboration:

Work closely with internal stakeholders to understand their research needs and provide guidance on research methodologies.
Share weekly, monthly and adhoc reports as required.

STAFF SUPERVISION RESPONSIBILITIES

Staff Reporting Directly to the Job Holder

One

PERSON SPECIFICATION

The ideal candidate will be a strategic thinker with a proven track record in successfully bringing new products to market.
The Product Development Manager will play a crucial role in driving the entire product development lifecycle, from concept to launch, while collaborating with cross-functional teams to ensure product success.
Must be creative and an innovative thinker

Education

A Degree in a business, Economics, , statistics, marketing or social sciences field with relevant qualifications including marketing, insurance, communications and/or public relations.
Knowledge and Skills
Analytical and statistical tools to analyze and interpret data – SPSS, STATA, MS Word, Excel, and PowerPoint software.

Experience

7 years marketing research and marketing experience particularly in financial services
Experience in survey design, execution, analysis and other standard research methodologies

Personal Attributes

Strategic thinker with strong organizational and analytical skills
Excellent inter – personal skills
Staff supervisory capability
Highly motivated, flexible and adaptable nature.
Sharp knowledge of market trends

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oldmutual.wd3.myworkdayjobs.com

November 2, 2024
IT Audit Manager Internal Auditor – Data Analytics Underwriter Business Development Officer

Job Description

The role supports the Group Head of Audit in assisting the Board and Executive Management to protect the assets, reputation and sustainability of the Old Mutual Group.

The role will be responsible for execution of IT audits across the Old Mutual business operations in East Africa, that include; Banking, Investments, Properties, Shor-Term and Long- Term Insurance.

Role Description & Key Result Areas:

Participates in audit plan development, and in updating the plan based on the changing risk profile.
Manages, and executes IT audits for Old Mutual Group in East Africa.
Helps the business to deliver IT strategic initiatives successfully by focusing on the significant risks, both existing and emerging.
Delivers IT audit and advisory assignments on time & in accordance with the Group Internal Audit (GIA) methodology.
Interacts with and provides IT audit assurance to the respective Audit and Risk Committees.
Participates in preparation of Board papers to ensure key issues noted in various reviews are captured.
Understands the risk profile of the business, gains and applies extensive industry knowledge in the various business lines.
Provides independent opinion on risk & control environment for the various business units or processes.
Supports the financial & operational internal audit staff with IT related aspects and adds value to audit assignments through an analytical approach to work.
Engages with business unit process owners to agree on IT audit deliverables (risk assessments, control workshops and adequacy assessments), timeframes and issues audit findings in relation to work done.
Challenges and influences the relevant executives to improve the IT governance, risk and control culture.
Manages staff within area of responsibility, including budgets.
Meets key customers to gain a better understanding of business expectations.
Provides clients with an understanding of Group Internal Audit (GIA) expectations.
Contributes to developmental interventions and on the job coaching.

Qualifications and Experience:

A bachelor’s degree with a focus in IT, data science or related discipline.
Professional qualifications such as CISA, CISM, CRISC, CGEIT, CEH, CIA and CPA, or any other relevant certification is an added advantage.
Minimum of six years IT audit experience within the internal audit function and / or external audit function.
Experience in the financial services industry is an added advantage.
Proficient in use of data analytics tools, and knowledge of continuous auditing.

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November 2, 2024
Team Leader Sales

Job Description

Reporting to the Business Growth & Development Manager, the job holder will source for clients, retain them and maximize returns to the company by ensuring timely loan processing and payment. Growth of Liability, Asset, Bancassurance and quality Retail loan book in the branch through effective management of the Sales Teams.

Portfolio growth and management

Outreach/recruitment activities in customer on-boarding
Growth of Deposits both Cheap and Term deposit in line with the Bank Strategy
Growth of the Loan book through quality disbursements.
Growth of all Bancassurance products through all the Bank distribution
Identify schools, Government office, Churches and Corporates in areas of operations
On time Disbursement
Client retention and on time service delivery
To champion Salaried loans in the Branches
Facilitate timely employer by-products and reconciliations and remittances
Relationship Management of existing Schemes within the jurisdiction.
Recruitment, training and effective supervision of Sales Consultants
Performance Monitoring of Sales Consultants
Value addition by expanding the revenue basket through salary processing in existing relationships.

Loan underwriting/processing

Thorough documents scrutinization i.e. pay slips, national ID, staff IDs, etc
Ensuring every application is approved by the authorized signatories by conducting work station verification.
Documentation due diligence and integrity
Compliance to audit standards and company policy
Proper management of TAT on all loan applications.

Training Role

Dissemination of information to prospective clients about Faulu.
Recruitment, Continuous SCs training and Motivation
Client motivation and enhanced relationship management.
Ensuring clients understand operations policy

Default management

Ensuring requisite employers’ approvals on all application.
Understanding the underlying causes of default
Compliance to policy in the initial period of recruitment
Ensuring all the applications meets the third rule
Prompt payment collection
Timely Salary processing for the customers

A link with the public

Liaise with local administration
Ensure well-managed relationships with the institutional heads of various Corporates.
Ensure well-managed relationship with HR functions of the serviced institutions and all relevant contacts.
Ensure maximum value is derived from all existing and new partnership arrangements.

AML KYC & CFT Responsibilities

Monitor, on a continuous basis, all transactions to ensure that unusual and suspicious transactions are reported to the Money Laundering Reporting Officer (MLRO)
Implementing and enforcing the board approved AML, KYC & CFT policy in as far as is applicable within my area of responsibility

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oldmutual.wd3.myworkdayjobs.com

November 2, 2024
Group Head of Financial Risk

Job Description

The role will be the centre of excellence for Financial Risk across the OMEA Group and oversee best practices in:

Capital Adequacy Monitoring
Liquidity Risk Monitoring
Market Risk Monitoring
Financial Risk Stress Testing

This role will be responsible for the management necessary to identify, evaluate, mitigate, and monitor the Group’s financial risk. Part of the key deliverables will be developing the financial risk management tools and practices to analyse and report on financial market risks and to manage risks according to a financial risk management framework and relevant policies.
This role will ensure the organisation’s financial risk management policies, limits, and strategies follow applicable regulations, rating agency standards, and strategic imperatives of the organisation.
Oversee or monitor all financial risk management activities of the OMEA Group.
Assist in the planning and implementation of the Liquidity, Counterparty risk and Market risk policies, framework, and internal controls, and ensuring its compliance by the different Business units.
Participating in preparation of reports for the different Executive management and Board committees.
Leading and managing projects related to the Group’s market risk, credit, and liquidity framework.
Assisting in the liquidity, and market risk quantification under the Internal Capital Management process.
Overseeing the daily capturing, monitoring, controlling, and reporting of the Group’s market and liquidity risks and ensuring these are reported accurately.
Ensuring detailed understanding of all P&L and risk drivers and ensuring compliance levels against established risk appetite.
Suggesting, developing, and implementing measures leading to a better risk management framework and improvement of internal controls.
Ensuring adequate limits (VaR, sensitivities, stress) and risk framework are in place aligning with the Group’s overall risk appetite.
Work closely with the key stakeholders to ensure key risk issues are highlighted and addressed prior to introduction of new products where applicable.
Recommending market risk limits in line with the approved market risk appetite of the Group
Preparing monthly market risk reports for the Investments Committee & EXCO
Preparing quarterly reports for the respective Board Risk Committee meetings
Development of comprehensive stress tests scenarios covering key market, credit and liquidity risks and ensuring periodic stress test are done in line with regulatory and internal requirements and for management decision purposes.
Communication of key risks to senior management and the Board, including creation of presentations articulating key risks in an easy-to-understand manner.

MINIMUM QUALIFICATIONS/EXPERIENCE (REQUIRED FOR THE JOB)

Bachelor’s degree in finance, business administration or related field
Accreditation / Certification in financial risk management or actuarial certification is required.
8+ years’ experience in risk management, 2-3 years should be in a managerial role.
Financial risk management experience in the financial services sector required and experience in an insurance group would be an added advantage.

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oldmutual.wd3.myworkdayjobs.com

November 2, 2024
Head Software Engineering OMAR

Job Description

The Head of Software Engineering is responsible for the development of high quality designs and solutions and the integration of these at the Enterprise level. This role guides technical design and the development and maintenance of software and other digital applications or services. The role incumbent will lead a team which will be expected to create prototypes, develop user-centred software, and advise on technical specifications. This role requires fundamentals in engineering practices, an analytical and data-driven approach to problem solving, while following the DevOps model so that teams are empowered to own the full development and support the software development life-cycle. The successful incumbent also has a track record of leading Software Engineering teams, driving outcome-based performance.
Individual will be responsible for managing cross functional agile teams through our full SDLC from estimation to delivery as well as having direct report responsibility for the engineering staff. Successful individual will need to collaborate with Product Management, Design, Quality Engineering, Technical Architecture, and Systems organisations on everything from roadmap estimation to project execution and delivery.
Able to roll up their sleeves and play a hands-on role while building a world class team.
Follow Agile methodologies (SCRUM / Kanban)
Responsible for the development of high quality designs and solutions and the integration of these at the Enterprise level
Set technical standards and SDLC processes
Expected to provide guidance and thought leadership for technical design, and the development and maintenance of software and other digital applications or services
Provide leadership and direction for team of software engineers who are accountable for creating prototypes, developing user-centred software, advise on technical specifications, and who research new techniques. Provide technical and career mentoring for the engineering organization
Provides sizing and scoping for development work required at the enterprise level
Operates as a subject matter expert and thought leader across program initiatives. Work with your engineering team and leads to plan and track development of all projects through delivery to production
Responsible for the software development life cycle, taking the lead on software development projects
Apply engineering principles for design, development, maintenance, testing and evaluation of software
Ensure that software development tasks are well coordinated
Apply knowledge relating to the Architecture of relevant systems
Balance trade-offs between design and implementation
Client engagement at the Executive level to drive new products/ features and to ensure operational excellence
Enable rapid iteration
Ensure systems are scalable, fault tolerant and robust. Working in an environment that is forever looking forward to preparing for the future. This is due to the platform being highly available with a large customer base that will continue to grow. Experience in this area is highly sought
Assure that security and accessibility continue to be primary goals in construction of any software
The solutions are mainly built using AWS cloud infrastructure
Coordinate estimation of operational costs associated with updated/new functionality with our systems organization
Cultivate a culture of testing and automation throughout the engineering organization
Collaborate with the product engineering management (Design, Product, QA and IT) team to improve visibility, processes, and communication mechanisms
Full stack software development experience and capability
Experience or comfort working with native mobile apps
Experience with modern data technologies (Kafka, Kinesis, Snowflake), relational database systems (MySQL) and ability to work with large databases
Understanding and knowledge of scaling and proven track record of scaling systems
Experience profiling and optimizing code on all tiers of an application

Requirements: Skills, Qualifications and Experience required

Matric / Degree in Computer Science/ Engineering/ Mathematics or related
7 years+ Software Development experience
A successful track record working as an engineering leader across multiple teams
Experience leading and contributing to software architecture
Experience with systems that leverage near real-time data to drive personalized experiences
Experience working with consumer facing digital products
Experience with systems which have sophisticated access control/configuration capabilities
Exceptional written and oral communication skills
Exceptional critical thinking and analytical skills, with the ability to quickly understand complex systems and data
Experience balancing managing direct reports and making contributions to the software
Experience providing project visibility to senior management
Passion for data driven decision making and continuous process improvement

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oldmutual.wd3.myworkdayjobs.com

November 2, 2024
Operations Assistant

JOB ROLE
WUSC is looking for a highly motivated Operations Assistant.

EMPLOYMENT OPPORTUNITY
DUTIES AND RESPONSIBILITIES
The Operations Assistant will be responsible for the following tasks to support the WUSC Kenya Country Office team and ensure smooth project implementation:

ADMINISTRATION (40%)

Collaborate with various stakeholders to proactively resolve logistical problems and concerns, offering creative solutions
Support the implementation of administrative services and contracts, review of invoices from service providers before submission for payment
Support routine and periodic administrative audits to ensure well maintained offices in Nairobi and Kakuma;
Assist in HR induction management
Coordinate filing and archiving in the Operations department
Support the management and coordinate meetings/workshops internally and externally
Coordinate and manage flight and accommodation bookings
Coordinate and manage staff movement in Nairobi and field offices
Assist in leave and timesheet management for staff

PROCUREMENT (40%)
Support the procurement function in the following areas:

Procure goods and services for the office and projects in accordance with WUSC’s procurement procedures and donor requirements
Review and update the list of pre-qualified suppliers, ensuring valid contracts with all suppliers
Review bid analysis before processing
Review quotation and ensure value for money
Prepare and ensure fully signed purchase orders (LPOs) before providing them to suppliers
Maintain procurement records in compliance with internal and statutory reporting requirement
Regularly evaluate suppliers for timely deliveries and adherence to agreed upon terms

ASSET MANAGEMENT (20%)

Maintain and update the asset register
Support physically verify all assets allocated to staff and ensure correct tagging
Support asset disposal in accordance with WUSC and/or donor requirements
Issue assets to new staff and collect them upon staff departure

QUALIFICATIONS

Minimum bachelor’s degree in Procurement and /or Supply Chain Management.
A Minimum of 3yrs work experience in a position with similar responsibilities.
Previous experience working in a fast and dynamic work environment

COMPETENCIES

A good team player with strong interpersonal skills and ability to work independently and effectively under pressure in a multicultural setting
Excellent knowledge of Google Suite Apps (Google sheets, Google Docs, Google slides, Gmail etc)
Excellent oral and written communications skills in English
Adherence to WUSC values and safeguarding policy

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docs.google.com

November 2, 2024
Solutions Architect/Developer Data Analyst

Job Description

The primary objective of this role is to design and implement effective solutions and solution architecture that fulfills the organization’s business requirements. Strong expertise in application development is crucial. As a Solutions Architect, you will be responsible for gathering requirements and functional specifications, evaluating existing software systems to identify areas for enhancement, and providing oversight to development teams. Additionally, you will be expected to regularly update the company on the progress of systems architecture projects.

Key Responsibilities

Building and integrating information systems to meet the company’s needs.
Assessing the systems architecture currently in place and working with technical staff to recommend solutions to improve it.
Resolving technical problems as they arise.
Providing supervision and guidance to development teams.
Continually researching current and emerging technologies and proposing changes where needed.
Informing various stakeholders about any problems with the current technical solutions being implemented.
Assessing the business impact that certain technical choices have.
Providing updates to stakeholders on product development processes, costs, and budgets.
Support cross-functional project teams consisting of app development, IT operations, and information security.

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November 1, 2024
Medical Business Processing Officer Sales / Branch Manager – Mombasa Investment Analyst

Job Description

Reporting to the Business Processing Supervisor, the incumbent will optimally carry out business processing in the department and ensure that customer standards are met.

The key objectives for this position are: –

Ensure completeness of insurance documentations – KYC
Prepare Renewal lists and process renewal notices
Premiums Processing
Process underwriting documentations
Prepare policy documents/ contracts
Respond to inter departmental queries and complaints in a timely manner
Assist in credit control by ensuring no unpaid business is not booked
Membership Management- Deletions, additions, member lists, deactivation letters etc.
Preparation of Medical cards, activation, deactivation, issuance etc.
New medical scheme set ups- completion of contract files, payments, member lists etc.

Qualifications and experience

Entry level.
Degree in relevant field

Knowledge and Skills

Product knowledge and functions of the various departments.
Basic computer skills

Closing Date

19 July 2023

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November 1, 2024
Procurement Manager

Job Description

Provide leadership in all procurement matters within the Group by driving the delivery of procurement transformation through proactive stakeholder engagement to maximize value for the Old mutual Holdings Plc and its Subsidiaries.

Strategic Sourcing:

Develop category sourcing strategies to deliver on the overall group strategy.
Sourcing the market for competent service providers and contractors through a transparent vendor pre-qualification and selection process.
Overall responsibility of the procurement cycle.
Lead negotiator, ensure optimization of the group Synergies.
Cost management, ensure Total cost of Ownership (TCO) is within the group’s appetite.
Ensure all sourcing activities conform to approved budgets and approvals.
Prepare annual procurement plans, ensure approval and implementation of the same.

Policy and Governance

Develop the group procurement policy, review for conformance to Group wide Policies and enforce compliance to the same.
Overall responsibility of developing and implementing the group procurement standard operating procedures and enforce adherence to the established procedures.
Secretary to the procurement committee. Ensure all procurement activities are conducted as per policy.
Review of thresholds, advise on limits to support approvals for user requests.

People Management

Coach, lead and develop procurement skills to support the group in service delivery.

Contracts management: –

Develop robust and appropriate contracts management plans.
In conjunction with legal, establish adequate contract review procedures.
Contract negotiations and contract performance monitoring.
Ensure all services are duly contracted for as per policy, in conjunction with legal ensure the group maintains an updated contract repository at all times.

Risk Management:

Identification, monitoring and control of identified procurement related risks.
Address internal control gaps and remediate in conjunction with the group risk team
Enforcement of AML – ensure all newly on boarded suppliers are vetted for AML and other sanctions prior to onboarding.
Implementing and enforcing the board approved AML, KYC & CFT policy in as far as is applicable.

Insurance Management:

Ensure adequate insurance covers are in place as required by the business.
Manage the assets insurance claims process.
Maintaining the insurance register and the claims register

Asset Management:

Ensure all newly acquired assets are accounted for and delivered to the user departments.
Ensure relevant asset tracking is in place to protect the companies assets.
Manage the Asset Disposal process

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oldmutual.wd3.myworkdayjobs.com

November 1, 2024
Senior Manager Credit Monitoring and Analytics – Faulu MFB Area Manager – Mount Kenya (Faulu MFB)

Job Description

Working closely with the Head of Credit, the Senior Credit Monitoring and Analytics Manager is responsible for overseeing the credit monitoring and analytics section within the credit department. The job holder will undertake all credit reporting including alignment of all credit reports to the internal governance structures, regulator (CBK) and Group reporting requirements as well as coordinate all internal and external credit audits. He/ She will also be responsible for credit models and data analytics to inform decision making.

Key Measurable Goals

Detailed credit portfolio monitoring through system checks and scenario analysis (including portfolio stress tests)
Develop effective credit risk monitoring models for identification of early warning signs
Product system set-up assurance as per the bank’s products fact sheet
Preparation of Credit management reports and Group reports
Ensure portfolio data cleanup to align to data expectations.
Take lead in credit projects and evaluation.
Ensure all credit models are updated regularly.
Undertake credit analytics to enable the bank make data driven credit decisions.

Key Responsibilities

Develop and implement credit monitoring strategies and systems to track the credit performance, monitor credit metrics, trends, and key indicators to identify potential risks and opportunities.
Analyze credit data and portfolio performance to assess credit quality, identify credit risk concentrations, and evaluate credit risk exposure.
Conduct in-depth analysis to understand the drivers of credit performance and identify emerging risks.
Prepare regular and ad-hoc credit risk reports, including key credit risk metrics, trends, and portfolio analysis and provide insights and recommendations to senior management based on the analysis of credit data and portfolio performance.
Collaborate with credit risk analysis teams to develop and enhance credit policies and procedures.
Ensure compliance with regulatory reporting requirements and internal credit risk report standards.
Oversee data collection, data quality assurance, and data governance processes related to credit risk.
Collaborate with IT teams to ensure the availability and integrity of credit data and systems.
To undertake scenario & Sensitivity Analysis to assess impact of undesirable macro-economic and other industry effects on credit portfolio and advise management.
To ensure product set up in the core banking system is as per the approved fact sheet.
To coordinate all internal and external credit audit exercises
Monitor, on a continuous basis, all transactions to ensure that unusual and suspicious transactions are reported to the Money Laundering Reporting Officer (MLRO)
Implementing and enforcing the board approved AML, KYC & CFT policy in as far as is applicable within my area of responsibility.
Do any other duties that may be assigned by the Management from time to time.

Education

Business degree

Knowledge and Skills

5 years’ experience in Credit Monitoring and Reporting at a Supervisory level
Working Knowledge of core banking Systems
Understanding of Credit modeling and credit risk management

Experience

5years

Personal Attributes

Capacity and willingness to work for long hours and within strict deadlines
Data analysis skills
High degree of confidentiality
Knowledgeable on the Financial services sector
Assertive
Fast in decision making
Honest
Highly organized
Creative and Innovative
Proactive
Passionate & result oriented
Excellent communicator
Good team player

Physical demands

Physically fit and versatile and able to work on a computer for long hours.

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November 1, 2024