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  • National Project Coordinator

    National Project Coordinator

    Introduction: general information about the context in which the official will work:
    Main duties and responsibilities

    Project management: Ensure effective coordination and planning, implementation, monitoring and evaluation of the project activities, in conformity with ILO policies and project implementation plan, and in accordance with ILO programming guidelines and country/action programs, and administrative and financial procedures.
    Advocacy, networking and partnership: Collaborate and mobilize project partners, and target groups for planning and implementation of overall programme activities.
    Reporting and Knowledge management: Ensure the development and review project information materials. As well as prepare periodic and ad-hoc reports on the status of project planning and implementation, and establish coordination with concerned ILO departments and programs.
    Participate in the preparation of conferences, seminars, workshops, training sessions and meetings. Speak on behalf of the ILO when attending these gatherings alone.
    Any other relevant duties as requested by the Country Director and/or the CTA.Qualifications requirements: education, language, experience and competencies.

    Education – First Level University Degree in a relevant field. Advanced University Degree in Social Sciences or Development Studies will be considered as an advantage.
    Experience – A minimum of two to three years’ experience in the field related to Migration and regional integration. Prior experience with the ILO or a UN agency would be an asset.
    Languages – Excellent command of English and good knowledge of Swahili.
    Competencies –

    Good knowledge of programming and budgeting, project formulation, administration, monitoring and evaluation techniques and good practices.
    Good technical skills in the area of labour migration, migration and empowerment.
    Good knowledge of the role and operations of UN system activities for development. Ability to perform a variety of conceptual analyses required for the formulation, administration and evaluation of projects.
    In-depth understanding of the Labour and Human rights based approaches and how they apply to migration issues.
    Excellent writing skills and the ability to communicate effectively both orally and in writing in English.
    Excellent analytical skills. Ability to justify requirements and approaches to problem resolution, and ability to negotiate. Good organizational skills. Ability to work on own initiative as well as a team leader. Ability to deal with people with tact and diplomacy. Excellent IT skills.
    Good knowledge and understanding about continental and regional integration and free movement of persons agenda.

  • Sales Account Manager

    Sales Account Manager

    A Sales Account Manager analyses local market trends and competitor activity to generate new future business for the hotel.
    What will I be doing?
    As Sales Account Manager, you analyses local market trends and competitor activity to generate new future business for the hotel. Specifically, you will be responsible for performing the following tasks to the highest standards:

    Analysis local market trends and competitor activity to identify new business leads
    Develop customer accounts and travel within the local area to drive business into the specific hotel/cluster and to increase market/customer share in all revenue streams
    Negotiate room rates/packages with corporate clients
    Develop and implement creative local marketing channels, including social media channels
    Prepare company contracts for the hotel in accordance with current business and pricing conditions
    Work within current business strategies and recognising potential opportunities
    Cooperate with other departments in the hotel to create an exceptional Guest experience and build strong, comprehensive sales programs
    Attend Sales events, as required
    Produce accurate and timely reports that meet the needs of the Sales Director and senior management to include the reporting of appointments, calls made and business leads
    Answer customer queries in a prompt and professional manner

    What are we looking for?
     
    A Sales Account Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

    Positive attitude and good communication skills
    Commitment to delivering a high level of customer service
    Excellent grooming standards
    Flexibility to respond to a range of different work situations
    Ability to work under pressure and under own initiative
    Experience in a sales role with a proven track record to close a sale

    It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

    Knowledge of local market
    Knowledge of hospitality
    Passion for sales and for achieving targets and objectives

  • Branch Manager 

Systems Administrator

    Branch Manager Systems Administrator

    Job Description

    Reporting to the Head of Business Development, the position will be responsible for coordinating all the branch matters including people, Assets custody, Marketing, Public relations, evaluating departmental activities and general administration.
    Key Responsibilities

    In charge of all branch operations and administration.
    Promoting, growing sales, retaining clients for the entire Association’s product portfolio that includes Membership, Road Services, Driving School, Valuation, Training, Touring & Licensing and AA Insurance Brokerage.
    Ensuring performance goals and targets are met and implement and execute all sales and marketing strategies at branch level.
    Implementing all brand awareness campaigns, promotional activities/events and representing the Association in key partner events, business & GOK forums and activities.
    Preparing weekly and monthly Sales & pre-plan reports.
    Managing employees at branch level and safeguard the Association’s Assets e.g. Vehicles, furniture and ensuring all branch collections are receipted/banked intact.
    Marketing all AA products and services while maintaining quality service by enforcing quality and handling customer service problems.
    Maintaining and upholding the entire branch Systems and Controls as per the Association policies, rules, procedures and norms, recommending their improvements on a timely basis.
    Managing all clients and other third party stakeholders as per the Association procedures, norms, policies and rules.
    Recommending system improvements as well as contribute to team effort by accomplishing related results as required.
    Public Relations – link between the AA and the public e.g. Police, Examiners, Suppliers, County Government.
    Maintaining high discipline levels with clear understanding of the Association’s Mission Statement and Vision in order to achieve set objectives.
    Managing annual staff appraisals and leave schedule in liaison with the HR Department.
    Inducting of new staff members within the branch.
    Gathering relevant information, clients’ feedback, market intelligence and relaying the same to Department Heads for improvement of the various services offered.
    Handling staff welfare matters through regular meetings to keep up to date with issues that might adversely affect motivation levels or teamwork.
    Counter checking that valuation reports issued in the branch are paid for or LPO’s are provided before counter signing them and accord the necessary assistance to the Valuers especially travel facilitation and communication to clients.
    Approving of weekly/monthly returns for Driving School, Valuation, Touring & Licensing and Membership departments while verifying their accuracy before countersigning.
    Assisting in debt collection and procurement of LPOs for all accounts falling within your region.
    Adhering to the set standards of business and the Human Resource Policy Manual.

     Minimum job requirements:
    For appointment to this position one must have:

    Degree in a Business Management Course or its  equivalent
    Minimum 2 Years’ experience in a management position.
    Ability to work with minimum supervision.
    Excellent negotiation skills
    Good presentation and communication skills.
    Strong interpersonal and relationship management skills.
    Leadership qualities.
    Marketing background/experience will be an added advantage.

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  • National Project Coordinator – NOB (DC)

    National Project Coordinator – NOB (DC)

    Grade: NOB
    Vacancy no.: DC/DAR/NO/2018/01Publication date: 06 August 2018Application deadline 05 September 2018 (midnight local time in Nairobi, Kenya)
    Job ID: 506Department: RO-AfricaOrganization Unit: CO-Dar es SalaamLocation: NairobiContract type: Fixed Term
    Contract duration: 1 Year
    Under article 4.2, paragraph (e) of the Staff Regulations, the filling of vacancies in technical cooperation projects does not fall under Annex I of the Staff Regulations and is made by direct selection by the Director-General.
    In order to support the best informed process in the filling of the above-mentioned vacancy by direct selection, the ILO invites interested candidates to submit their application online by the above date.
    The following are eligible to apply:

    ILO Internal candidates in accordance with paragraphs 31 and 32 of Annex I of the Staff Regulations.
    External candidates*

    *The recruitment process for National Officer positions is subject to specific local recruitment criteria.The ILO may only offer a contract to persons who are Kenyan nationals.
    Technical cooperation appointments are not expected to lead to a career in the ILO and they do not carry any expectation of renewal or conversion to any other type of appointment in the Organization. A one-year fixed-term contract will be given. Extensions of technical cooperation contracts are subject to various elements including the following: availability of funds, continuing need of the functions and satisfactory conduct and performance.
    *Conditions of employment for external candidates: In conformity with existing ILO practice, the appointment of an external candidate will normally be made at the first step of this grade. The entry level salary for this position is 5,049,571 Kenyan Shilings (Yearly)
    Introduction
    The Republic of Kenya has received a grant from the the Bureau of International Labour Affairs of the U.S. Department of Labour, to finance a technical assistance project to improve the capacity of the government, employers, workers’ organizations, and civil society to establish and expand workplace-based training programs with a focus on vulnerable and marginalized youth, in particular adolescents at or above the legal working age who are engaged in or at risk of engaging in the worst forms of child labour. The project, is for a maximum of 4 years (48 months) from the effective date of the award.
    At macro level, the project will focus on improving the laws, regulations and policies that regulate, guide and promote the implementation of quality workplace based training, with a particular focus on the inclusion of vulnerable and marginalized youth. At meso level, will support interventions to address negative perceptions and inadequacy of knowledge on workplace based training amongst employers’ organizations, workers’ organisations, training institutions, civil society and other stakeholders. At micro level, the project will work with training providers and other programs in Kilifi, Kitui and Busia on workplace based training and pre-apprenticeship or vocational training. The project will work with National Industrial Training Authority (NITA), Micro and Small Enterprises Authority (MSEA), Central Organization of Trade Unions of Kenya and the Federation of Kenya Employers to strengthen the tools, instruments, curriculum, approaches and mechanisms of workplace based training with the aim of addressing gaps and weaknesses.
    Accordingly, the ILO is recruiting a senior level national Project Director (National Professional – NO/B level) with competencies in skills development, work-based training, youth employment, the informal economy and project management. This position requires substantial and diverse experience in project implementation project. The Project Director will be based in Nairobi Kenya.
    Reporting lines
    The national project director will report to and be directly supervised by the ILO Country Office Director based in Dar es salaam. S/he will be technically supported by the Skills Development Specialist in Pretoria, with further technical support from the ILO regional office for Africa, as well as other technical specialists in HQ in Geneva and CO Dar es salaam as necessary.
    Description of Duties

    Plan and provide overall programming, technical, and administrative support to the project activities, as well as preparation of reports to ILO, project steering and technical advisory committees and the donor as required.
    Ensure that the implementation of the project in line with the national priorities of the Government of Kenya, County Governments of Kilifi, Kitui and Busia, and related education frameworks, policies and strategies.
    Provide technical support and guidance to constituents and other implementing partners on all matters relating to the project.
    Develop partnerships with line ministries, county government, employers’ and workers’ organizations, private sector, BDS providers, and Master Craftspersons to implement and evaluate the project;
    Develop annual work plans and budgets for the effective and efficient implementation of the project and evaluate the effectiveness and efficiency of project activities, including project contribution to promoting gender equality.
    Undertake technical advisory missions independently and in collaboration with the Decent Work Team or technical units and departments from ILO Geneva and other ILO colleagues based in Harare
    Plan, organize and facilitate meetings, training seminars and workshops for dialogue and technical consultations as well as for capacity development of implementing partners.
    Prepare news releases, official correspondence, statements, speeches and social media messages for the public’s access to knowledge and information about the project and how to participate in activities and components of the project.
    Supervise the work of national consultants, programme officers and project support staff and conduct annual performance appraisals.
    Draft progress reports to the donor for office submission and attend meetings to update the donor and national implementing partners on project progress and related project matters.
    Developing Terms of Reference and supervising the work of national and international consultants engaged to deliver specific project activities.
    Prepare background information, project briefs, periodic reports and data on status of project activities to USOL, ILO Dar Country Office, DWT Pretoria, Regional Office and Headquarters
    Coordinate the drafting and review of tools, manuals, and other training materials for use by the project.
    Perform other duties related to the programme as requested by the ILO Country Director.

    Required qualifications
    Education
    First level university degree in education/ technical and vocational education/ economic development, social science or a related discipline
    Experience
    Candidate should have two or three years’ relevant experience in the area of skills development or workplace based training programmes. Candidates having experience in the areas of formulation of policy and strategy, curriculum development, formal and informal apprenticeships, entrepreneurship training, trade testing or recognition of prior learning and project management will be preferred. Substantial knowledge in resource mobilization.
    Languages
    Excellent knowledge of English.
    Competencies
    Ability to perform a variety of conceptual analyses required for formulation, administration and evaluation of projects; Good knowledge of programme and budget, project formulation, administration and evaluation techniques and practices; Demonstrated ability to consult, negotiate and work with multiple partners, including government, social partners and UN agencies and to foster cooperation and effective networks; Demonstrated ability to organise and facilitate meetings and workshops, good public speaking skills; Demonstrated ability to work in a multicultural team, good interpersonal skills; Demonstrated ability in gender mainstreaming will be an added advantage; Demonstrated ability to manage Formal and informal Apprenticeship programmes; and Good command of computer application skills.

  • Logistics Manager

    Logistics Manager

    Job Details
    Reporting to the Head of Technical and Commercial Services, the successful candidate will be responsible for optimizing the existing transport solutions and the management of the highest standards of customer service.
    Job Responsibilities

    In charge of the general administration of the department.
    Work closely with the maintenance team to find ways to reduce downtime due to repairs or lack of routine maintenance.
    Track actual hours worked for drivers with precise vehicle start and stop times by tracking vehicle usage and mileage.
    Managing and supervising recovery, towing and road side assistance  operations to the satisfaction of our customers
    Ensuring optimal utilization of the Association resources.
    Ensuring high level of customer service and gauging the same through the feedback survey questionnaires.
    Carrying out monthly analysis of vehicles and drivers to ensure effective utilization and conformity to safety requirements.
    Preparing performance reports for decision making.
    Ensuring timely invoicing of the services offered.
    Ensuring actualization of departmental strategic objectives
    Maintaining and improving established quality management system.
    Facilitating appointment and re-evaluation of towing subcontractors.
    Improve employee driving through driver coaching and real-time behavior management.
    Reduce vehicle downtime by proactively identifying maintenance issues before a problem arises.

    Qualifications

    A degree in a business related field.
    Diploma in Automotive/Mechanical Engineering or an equivalent will be an added advantage.
    Minimum 3 years’ experience in logistics or fleet management.
    Strong leadership qualities.
    Excellent negotiation skills.
    Good presentation and communication skills.
    Strong interpersonal and relationship management skills.

  • Regulatory and Advocacy Manager

    Regulatory and Advocacy Manager

    Reports To: Chief Executive Officer
    Overall Scope of the Role:
    Applicants must have excellent networking and interpersonal skills; excellent writing and presentations skills; a keen understanding of regional and national policy processes and ability to think strategically; the skills to work autonomously as well as in a team environment; the ability to prioritize and manage parallel work streams; the ability to travel.
    Duties and Responsibilities

    To lead and manage the overall Regulatory and Advocacy activities of AAK by proposing, initiating and guiding regulatory advocacy activities for and on behalf of the industry and where appropriate engage with partners in multi-stakeholder projects
    Participate in networks, forums or platforms for leveraging resources and enabling conversation on emerging issues both locally and globally.
    To represent AAK on regulatory matters internally and externally to relevant stakeholders interacting with the industry.
    To lead communication to stakeholders, be able to craft effective messaging and develop creative communication tools to support outreach
    Be the regulatory expert and industry trainer for capacity building in regulatory matters.
    Develop concepts and proposals for funding and work closely with funding organizations by facilitating collaborations and linkages with key players/stakeholders

    Skills and Qualifications

    Master’s Degree in Agriculture, Social and Environmental sciences, or related subjects.
    Solid knowledge and experience in pesticide regulatory matters, preferably acquired through minimum 5 – 10 years of respective industry experience.
    Experience in advocacy, lobbying and policy formulation especially with government agencies
    Strong networking and advocacy skills with specific linkages to both Government and Non-Governmental organizations.
    Demonstrated experience in fund raising and resource mobilization
    Proven ability to work independently and in multidisciplinary teams, to prioritize tasks and deal promptly with urgent issues.
    Oral and written communication skills including the ability to write concise reports.

    Engagement and Benefits

    The job will be rewarded competitively
    The engagement offers interesting and longer term development options

  • Branch Manager

    Branch Manager

    Reporting to the Head of Business Development, the position will be responsible for coordinating all the branch matters including Personnel, Assets custody, Marketing, Public relations, evaluating departmental activities and general administration.
    Key Responsibilities

    In charge of all branch operations and administration.
    Promoting, growing sales, retaining clients for the entire Association’s product portfolio that includes Membership, Road Services, Driving School, Valuation, Training, Touring & Licensing and AA Insurance Brokerage.
    Ensuring performance goals and targets are met and implement and execute all sales and marketing strategies at branch level.
    Implementing all brand awareness campaigns, promotional activities/events and representing the Association in key partner events, business & GOK forums and activities.
    Preparing weekly and monthly Sales & pre-plan reports.
    Managing employees at branch level and safeguard the Association’s Assets e.g. Vehicles, furniture and ensuring all branch collections are receipted/banked intact.
    Marketing all AA products and services while maintaining quality service by enforcing quality and handling customer service problems.
    Maintaining and upholding the entire branch Systems and Controls as per the Association policies, rules, procedures and norms, recommending their improvements on a timely basis.
    Managing all clients and other third party stakeholders as per the Association procedures, norms, policies and rules.
    Recommending system improvements as well as contribute to team effort by accomplishing related results as required.
    Public Relations – link between the AA and the public e.g. Police, Examiners, Suppliers, County Government.
    Maintaining high discipline levels with clear understanding of the Association’s Mission Statement and Vision in order to achieve set objectives.
    Managing annual staff appraisals and leave schedule in liaison with the HR Department.
    Inducting of new staff members within the branch.
    Gathering relevant information, clients’ feedback, market intelligence and relaying the same to Department Heads for improvement of the various services offered.
    Handling staff welfare matters through regular meetings to keep up to date with issues that might adversely affect motivation levels or teamwork.
    Counter checking that valuation reports issued in the branch are paid for or LPO’s are provided before counter signing them and accord the necessary assistance to the Valuers especially travel facilitation and communication to clients.
    Approving of weekly/monthly returns for Driving School, Valuation, Touring & Licensing and Membership departments while verifying their accuracy before countersigning.
    Assisting in debt collection and procurement of LPOs for all accounts falling within your region.
    Adhering to the set standards of business and the Human Resource Policy Manual.

    Job requirements:
    For appointment to this position one must have:

    Degree in a Business Management Course or its  equivalent
    Minimum 2 Year experience in a management position.
    Ability to work with minimum supervision.
    Excellent negotiation skills
    Good presentation and communication skills.
    Strong interpersonal and relationship management skills.
    Leadership qualities.
    Marketing background/experience will be an added advantage.