Company Founded: Founded in 1919

  • Direct Sales Representative

    Direct Sales Representative

    Job Role
    The position will be responsible for sourcing and retaining business for the different AA business lines.
    Duties and Responsibilities

    Execute and Deliver the set sales Targets as per the attached addendum.
    Provide excellent customer service at all the time.
    Participate in product campaigns to ensure product information is readily available to customers
    Conduct door-to-door direct selling
    Seek customer feedback on AAK products.
    Provide regular sales reports
    Monitor competition by gathering current marketplace information.
    Any other duties as maybe assigned from time to time.

    Requirements

    Diploma,Degree or Certificate 
    1 year sales experience
    Selling skills

  • Technical Specialist for Enterprise and Market Systems Development P4 (DC)

    Technical Specialist for Enterprise and Market Systems Development P4 (DC)

    Vacancy no.: DC/DAR/P/2019/04
    Publication date: 15 August 2019
    Application deadline (midnight local time in Nairobi, Kenya): 16 September 2019Job ID: 1678Department: RO-AfricaOrganization Unit: CO-Dar es SalaamContract type: Fixed TermContract duration: 1 YearUnder article 4.2, paragraph (e) of the Staff Regulations, the filling of vacancies in technical cooperation projects does not fall under Annex I of the Staff Regulations and is made by direct selection by the Director-General.
    In order to support the best informed process in the filling of the present vacancy by direct selection, the ILO invites interested candidates to submit their candidature online by the above date.Technical cooperation appointments are not expected to lead to a career in the ILO and they do not carry any expectation of renewal or conversion to any other type of appointment in the Organization. A one-year fixed-term contract will be given subject to final approval and receipt of technical cooperation funds. Extensions of technical cooperation contracts are subject to various elements including the following: availability of funds, continuing need of the functions and satisfactory conduct and performance.The Following Are Eligible To Apply

    ILO Internal candidates in accordance with paragraphs 31 and 32 of Annex I of the Staff Regulations.
    External candidates.

    IntroductionLarge mixed migration movements continue to top the global political agenda, as reflected in the 2016 UN New York Declaration, and remain at the forefront of concerns, discussions and collaboration across the multilateral system and beyond. These movements create considerable challenges for countries of first asylum, transit and destination, as well as countries of origin, including through impact on socio-economic environments, such as labour markets of host countries, particularly where these may have already been under pressure and there is high unemployment. The majority of refugee populations are hosted by low- and middle-income countries. As displacement has become increasingly protracted, responses are becoming more focused on durable solutions to support more dignified, inclusive and comprehensive programmes for refugees and the communities that host them to facilitate self-reliance and empowerment and strengthen social cohesion. It is paralleled by regional and country-level efforts in several areas, including in the Middle East and North Africa region and in the Horn of Africa.In this context, the Government of the Netherlands has launched a new partnership initiative – the PROSPECTS Partnership Programme (hereafter referred to as the “programme”) – built on the combined strengths, experience and values of specific development and humanitarian organizations to develop a new paradigm in responding to forced displacement crises. The partners include: the Government of the Netherlands, the International Finance Corporation, the ILO, the UNHCR, UNICEF and the World Bank. The programme aims to help transform the way governments and other stakeholders, including the private sector, respond to forced displacement crises and in particular: (1) to enhance the enabling environment for the socio-economic inclusion of forcibly displaced persons (to mitigate their plight during years of exile and to best prepare them for their return); (2) to enhance access to education and child protection for vulnerable children on the move; and (3) to strengthen the resilience of host communities through inclusive socio-economic development that also benefits forcibly displaced persons.The programme will be grounded on results-based and country-led approaches (“bottom up”) in two identified regions: MENA, including Egypt, Iraq, Jordan and Lebanon, and the Horn of Africa, including Ethiopia, Kenya, Uganda and Sudan. It aims to accelerate efforts to find sustainable solutions for countries confronted with large influxes of refugees. It will also aim to develop and implement evidence-based solutions, tailored to each context – as well as to test, and learn from, innovative operational solutions, including improving the availability, collection and use of data and evidence. The overall ILO’s vision within the programme is to strengthen decent work in countries impacted by forced displacement to mitigate stress factors at all levels and support inclusive socio-economic enablers for access to labour markets and empowerment of host communities and of forcibly displaced populations.The ILO will bring to the programme significant expertise and experience in supporting enabling environments to underpin inclusive socio-economic growth and decent work, strengthen labour markets and promote access to improved working conditions and fundamental rights at work, including through the involvement of its tripartite national constituents The ILO will stimulate labour market demand and immediate job creation through employment-intensive investment, local economic and business development and promotion of specific value chains and market systems.
    Introduction ContinuesWithin the policy and procedural requirements established by the ILO, the Technical Specialist for Enterprise and Market Systems Development will support programme implementation in the specified technical areas across the ILO’s country programmes in the context of the Partnership in Kenya, Uganda, Ethiopia and Sudan. S/he will also provide technical inputs and advisory services towards development of future programmes in line with ILO’s Decent Work Agenda.Reporting linesThe incumbent will report directly to the Deputy Regional Director of the ILO Regional Office for Africa (ROAF) for operational and administrative issues and will be under the overall guidance of the Global Programme Manager in Geneva for all relevant outputs and overall implementation. S/he will receive technical guidance and advice from the Global Coordinator for Value Chain Development and Entrepreneurship, and the Cooperative Development and Social Finance Specialists in the ENTERPRISES Department at the ILO headquarters in Geneva and the Employment Specialist in the ILO Country Office in Dar-es-Salaam, Tanzania, ensuring the delivery of technical-related outputs. S/he will also coordinate closely with Enterprise Specialists in ILO Dar-es-Salaam and Decent Work Teams for North Africa (ILO Cairo) and for Eastern and Southern Africa (ILO Pretoria). The incumbent will work closely with other specialists supporting the programme as relevant.Description Of Duties

    Provide advice to the country teams in Kenya, Uganda, Ethiopia, and Sudan on analysis of economic and labour market trends in host communities and refugees settlements.
    Design and support implementation of interventions for enterprise development and small business promotion (including interventions related to cooperative development and access to financial services) as well as aligning them with the broader policy frameworks, the value added of the ILO and employment creation potentials through a market system approach.
    Provide advice and support to the programme country teams in Kenya, Uganda, Ethiopia and Sudan in order to ensure effective and results-driven implementation of technical components linked to enterprise and market systems development.
    Provide advice on the implementation of appropriate inclusive labour market and market systems development interventions with a clear theory of change and aiming at providing benefits to refugee and host community populations.
    Lead capacity-building measures for local partners in the programme countries including training providers, business development service (BDS) providers and social partners in close consultation with the technical Enterprises team in ILO headquarters.
    Establish and maintain close working relations with Partnership agencies and key stakeholders of the programme at regional and country level, ensuring that approaches are complementary, synergies are sought and opportunities for joint delivery are leveraged.
    Respond to requests for technical assistance, policy advice and capacity-building in the area of enterprise development, integrated market systems approaches, micro-finance and cooperatives by programme teams, ILO constituents and other key stakeholders in the context of the programme, and establish and maintain close working relations at the technical level with other projects, donors and stakeholders’ programmes and organizations operating in the same space.
    Ensure, in collaboration with the Communications Officer in headquarters and programme countries, efficient and effective communication of the programme context and challenges and of the results achieved by the Partnership.
    Support the effective monitoring and evaluation of project interventions in the focus countries and provide support to project partners on effective use of tools and methodologies for planning, monitoring and reporting on project interventions.
    Provide input and advice on Monitoring and Results Measurement (MRM) systems, as well as progress and evaluation reports in the areas of enterprise and market systems development for the project teams in the focus countries.
    Participate in and, as appropriate, lead the organization of conferences, seminars, workshops, training sessions and other project events including representation of the ILO at meetings related to the project, thematic donor/partner meetings and sector meetings of tripartite partners.
    Perform other duties as may be assigned.

    Required QualificationsEducationAdvanced university degree in development, business management, social science, economics, labour, technical and vocational education or a related discipline/field.Experience
     

    At least eight years’ experience at national level or at least five at the international level in designing, managing, and implementing projects on small enterprise development, value chain and market systems development or related fields.
    Experience in market systems development and/or livelihoods promotion in forced displacement contexts would be a strong added advantage.
    Professional experience in the focus region would be an added advantage.

    LanguagesExcellent knowledge and command of English. Good working knowledge of an additional official would be an advantage.Competencies

    Proven ability to take ownership of all responsibilities, to act with integrity and transparency by maintaining social, ethical and organisational norms, and to meet all commitments within the prescribed time, cost and quality standards.
    Ability to develop clear strategic goals consistent with the Partnership’s objectives, and to design and synthesise strategies for programme development.
    Ability to advocate and provide policy advice.
    Excellent leadership skills, ability to work effectively in a team and excellent interpersonal skills.
    Ability to promote a knowledge-sharing and learning culture, and to focus and guide others to meet objectives at individual and group level.
    Strong written and verbal communication skills, including the ability to write accurate reports and to build networks to obtain cooperation with partners.
    Excellent computer/information application skills, including word processing, excel, powerpoint, etc.
    Ability to maintain effectiveness when experiencing major changes in work tasks or environment, and to adjust effectively to work within new work structures, processes, requirements or cultures.
    Ability to work in a multicultural environment and to demonstrate gender-sensitive and non-discriminatory behaviour and attitudes.
    Drive to seek or encourage others to seek opportunities for different and innovative approaches to organisation challenges and opportunities for improvement.

    Conditions of employment

    Any appointment/extension of appointment is subject to ILO Staff Regulations and other relevant internal rules. Any offer of employment with the ILO is conditional upon certification by the ILO Medical Adviser that the person concerned is medically fit to perform the specific inherent requirements of the position offered. In order to confirm an offer from the ILO the successful candidate will be required to undergo a medical examination.
    Any extension of technical cooperation contracts are subject to various elements including the following: availability of funds, continuing need of the functions and satisfactory conduct and performance.

    For more information on conditions of employment, please visit: https://jobs.ilo.org/content/International/?locale=en_GBRecruitment processPlease note that all candidates must complete an on-line application form. To apply, please visit ILO Jobs . The system provides instructions for online application procedures.Applicants will be contacted directly if selected for a written test and/or an interview.Depending on the location and availability of candidates, assessors and interview panel members, the ILO may use communication technologies such as Skype, Video or teleconference, e-mail, etc for the assessment and evaluation of candidates at the different stages of the recruitment process, including technical tests or interviews.Fraud warningThe ILO does not charge any fee at any stage of the recruitment process whether at the application, interview, processing or training stage. Messages originating from a non ILO e-mail account – @ilo.org – should be disregarded. In addition, the ILO does not require or need to know any information relating to the bank account details of applicants.

  • Communication Intern

    Communication Intern

    Application deadline (midnight local time in Nairobi, Kenya): 13 September 2019Vacancy no.: DC/DAR/INTERN/2019/01Job ID: 1656Department: RO-AfricaOrganization Unit: CO-Dar es SalaamLocation: NairobiDuration of contract: 3 to 6 months (starting on the 1st or the 15th of a given month)You are applying to the ILO generic internship roster, which is published several times per year. The roster will be made available to all departments and field offices, which will then select and directly contact suitable candidates only.ILO Internship Programme provides an opportunity for talented individuals to:

    increase understanding of relevant issues at the international level by involving them directly in the work of the Office and the application of ILO principles, programmes and strategies;
    gain practical experience with the ILO directly related to their field of study.

    The internship programme is not intended to lead to a career in the ILO. There should be no expectation of further employment at the end of the internship.

    Please note that you can apply to a maximum of three internship profiles during the current application period. If you apply to more than three internship profiles, your application will not be considered for any profile.** Note that you may withdraw your candidature at any time via the Jobs Applied section of your profile.

    It is highly recommended that you submit your application as soon as possible to avoid last minute technical issues or delays. Late applications will not be considered.The ILO values diversity. We welcome applications from qualified women and men, particularly those with disabilities and from non – or under – represented member States. If needed, reasonable accommodation will be provided in the recruitment phase as well as during the internship to promote equality of opportunities.ImportantPlease only apply for an internship if you fulfil the following two criteria:

    You have no close relative serving in the ILO.
    This is your first internship with the ILO (only one internship is permitted).

    IntroductionThe International Labour Organization (ILO) with financial support from SIDA in Kenya, is implementing a project titled “Inclusive Growth through Decent Work in the Great Rift Valley Project” over the 4 year period from 2018 – 2022. The project will be implemented through a range of different public, private and development partners, with each bringing different and specific contributions to the project. Project implementation commenced in May 2018.The overall goal of the project is to improve the living conditions of young people in and around the two project areas, i.e. Narok and Nakuru counties in Kenya, by acting as a catalyst to boost decent job creation through skills development, business development and community engagement. The immediate objectives of the project are to create decent jobs from better skills by vocational training centres, develop new and improve on growing businesses resulting from new relevant skills, business development services and access to finance, and promoting the rights of workers in the local communities and increase capacity of communities to lobby for increased access to public and social services. The project goal is in sync with promoting employment creation and employability, a priority jointly set by the government, employers and workers organizations, under the Kenya Decent Work Country Programme. The project is among the pathways through which the DWCP and the Decent Work agenda is being implemented in the country.Reporting LinesUnder the overall responsibility of the Director of the ILO Country Officer for the United Republic of Tanzania, Kenya, Uganda, Rwanda and Burundi, the Communication intern will work under the direct supervision of the National Programme Coordinator – Inclusive Growth through Decent Work in the Great Rift Valley Project PPDP. In addition, the intern will work closely with the members of the project team of ILO and Forum Syd.Learning areasThe intern will gain practical knowledge and skills in the following broad areas, among others: project management, public private development partnerships, stakeholder engagement and management, skills development, enterprise development, community engagement, project monitoring and evaluation, results based management, finance and administration.Roles And ResponsibilitiesThe primary role of the intern will be to support the project in capturing, preparation and dissemination of information and communication materials and documents, and contribute to the implementation of the project and delivery of outputs in the assigned areas through the following tasks:-
     

    Support coverage of PPDP events and field activities through capturing high quality photography, videography, speeches, and social media coverage, in order to always ensure project visibility and communicate project progress and outcomes.
    Develop project news flashes, stories, change stories, case studies, articles and briefs, (visuals and text) for communication to partners, donor reporting, highlighting project progress and impact and communication materials.
    Support the design, write text and preparation of PPDP communication and visibility materials.
    Perform basic graphic design work and editing for PPDP printed and online information products.
    Liaise with communications unit of ILO Country Office for Dar es Salaam or any other ILO Office as may be required to provide information, clarification or articulate required information.
    With guidance from the National Programme Coordinator, liaise with communication departments of key stakeholders and media with regard to project activities, and liaise with them on key project events that require publicity.
    Support to extract analysis from the project and relevant documents, to prepare and preparing simple fact sheets, brochures etc.
    Develop and maintain a detailed and well classified online catalogue of content and updated imagery database (articles, messages, photos, logos, diagrams, illustrations and videos) for future project use and reference.
    Provide support in taking meeting minutes and preparing reports on workshops, trainings and seminars.
    Undertake any other duties that may be assigned by the National Programme Coordinator.

    EducationThe candidate must be enrolled in the final year of a post graduate degree programme (Masters or equivalent), or in a higher degree programme, in communications and/or a related field (e.g.Communications,Economics, business, social sciences) in a recognized university, school, similar institution or related vocational programme; or have completed such programme in the year preceding the application.ExperienceRelevant experience in communications in a similar role would be an added advantage.LanguagesFluent command (in both oral and written) of English and good knowledge Kiswahili.Competencies

    Good communication and interpersonal skills.
    Strong writing skills in English.
    Good working knowledge of relevant computer software including MS office, Excel, Powerpoint. Working knowledge of illustrator, Indesign, Photoshop and HTML is an asset.
    Demonstrated ability to take high quality pictures and videos.
    Demonstrated ability in handling social media accounts (Facebook, Twitter) and related applications to communicate project messages and progress.
    Demonstrated ability to create and use images, memes and messaging to achieve communication objectives for the project.
    Ability to carry out assignments in accordance with instructions and guidelines.
    Ability to work on own initiative as well as a team member.
    Ability to work quickly to meet deadlines.
    Adaptability to an international, multicultural and multilingual environment, with professionalism and respect for diversity.

    EligibilityThis vacancy is open to Kenya Nationals or Residents of Kenya only.How To Apply

    Search for an internship profile via the page on ILO Jobs
    Select the internship profile you would like to apply for, and create a profile on ILO Jobs
    Complete your candidate profile and apply to the internship profile
    Be sure to attach a cover letter in the last section of the application, as applications without a cover letter will not be considered and you cannot attach a cover letter after the deadline.

    Selection ProcessFollowing a first screening by the Human Resources Development Department (HRD), field offices will short-list applicants. You will be directly contacted should an internship opportunity match your profile. If you have not been contacted by any department or field office within six months after your application, you can consider that you have not been selected for this roster. If still eligible, you may apply to the next roster.If shortlisted, you may be contacted by the field office for a written test and/or interview. The ILO may use communication technologies such as Skype, Video or teleconference, e-mail, etc for the assessment and evaluation of candidates.StipendAs an intern in the field, you will receive a monthly stipend from the ILO based on the cost of living in the area of the duty station, unless you receive funding through another institution (for example your university or a foundation). If you receive partial funding, ILO will cover the difference to ensure you receive the appropriate stipend per month. Your travel to the duty station will be at your own expense.InsuranceThe intern is required to have a valid medical insurance cover, which ILO will contribute a fixed amount to on a monthly basis, payable in addition to the the stipend mentioned above.Fraud WarningThe ILO does not charge any fee at any stage of the recruitment process whether at the application, interview, processing or training stage. Messages originating from a non ILO e-mail account – @ilo.org – should be disregarded. In addition, the ILO does not require or need to know any information relating to the bank account details of applicants.

  • Head of Distribution & Marketing

    Head of Distribution & Marketing

    Functional AreaAre you interested in working in an environment where knowledge is cultivated, innovation is encouraged, and achievement is rewarded? Are you looking for a truly global company that considers diversity to be a business imperative?We’re looking for a team member who wants to grow their career, is agile, innovative in this digital age and can give back to the community. Let’s partner for success – for you, for AIG, and for our clients.Role:-Support the Customer-led and Digital Strategy for AIG Kenya by overseeing the Existing distribution Channels and onboarding new Producers and Digital partners. This will be done by delivering value to Customers and distribution partners through improved Customer experience.Lead the Distribution Management which includes Agents, Brokers, Bancassurance channels and Digital Partners by developing and coordinating their plans, setting and controlling their performance goals to ensure execution of company strategies.ResponsibilitiesDistribution Management

    Develop Channel Specific Strategies and oversee implementation of the same.
    Collaborate with underwriting function to identify how to best develop and leverage distribution opportunities in target market. Profitability and long-term sustainability of distribution channels and partnerships are key expectations.
    Responsible for setting and achieving sales targets, both overall and by line of business. Maintain momentum of current sales and marketing practices and priorities throughout transition.
    Provide hands-on sales expertise to establish, expand and develop distribution channels through quality selection and retention of various producer types and introduce new models of producer partnership.

    Development of existing and new producers across distribution channels with focus on training to Partner with the local & Regional Distribution team to adapt global standards, best practices, training programs and sales management methodologies to meet local needs and partnering to build new sales practices to meet evolving market needs.
    Coodinate with Contact Centre for all sales related activities. ( Lead Generation and Follow-up, Renewals, Cross Sell, sales Campaign Management)

    Design, implement and monitor best practices for sales management, including:

    Recruitment and selection of producers – Develop target producer profiles, controlled recruiting processes, etc. and ensure standards are adhered to.
    AIG Academy: Design and deliver a curriculum that provides producers with skills and knowledge required to achieve target validation and productivity KPI’s. Develop and deploy Digital Sales tools to support the training and empowerment of producers
    Performance management – Implement best practice sales management disciplines, activity and KPI management processes, incentive / recognition and compensation structures, etc. to motivate and enable sales managers to effectively manage agents sales activities and generate quality submissions, productivity and premium growth.

    Business Planning

    Engage other business heads in the annual business planning process and agree on GPW growth figures as well as strategies and align these to distribution Channels and producers.
    Develop and implement an Annual Producer Events Calendars with an approved budget.
    Take charge of the Business Case development of New Digital partners and key distribution initiatives in collaboration with other business heads.

    Marketing

    Mine company portfolio and identify core segmentation approach that helps define targets for compelling value propositions.
    Lead or supporting internal client engagements that include:

    developing value propositions for prioritized customer segments,
    architecting brand portfolio strategies across multiple brands/products, and
    helping define/transform customer experiences aligned with customer needs
    Lead development of a comprehensive product/solution strategy and execution plan that will deliver substantial business growth over time.
    Design and implement comprehensive marketing pilots, from market sizing and business model design to target optimization and financial analysis
    Develop an annual Marketing plan incorporating all departments marketing needs. This will include an Events Calendar.

    Ensure Marketing BDM is well exposed and trained to deliver all marketing support initiatives
    Development and constant review of Marketing Materials: Website, Sales tools, etc. They should be aligned to the digital strategy.
    Management of social Media platforms.

    Staff Development

    Develop Staff to build technical Capacity to support the Production Growth and digital transformation in channel management
    Ensure continuous training & exposure of Business Development Managers to support the organizations Strategy

    Audit and Compliance

    Ensure that Distribution & Marketing operations are all compliant with existing local regulations, company standards and direction.
    Conduct self-Audits on various identified compliance issues and report any anomalies. Implement all Compliance and Audit recommendations

    It has been and will continue to be the policy of American International Group, Inc., its subsidiaries and affiliates to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.At AIG, we believe that diversity and inclusion are critical to our future and our mission – creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.

  • Business Intelligence Associate

    Business Intelligence Associate

    Job description

    About this Role
    Komaza is embarking on an ambitious journey to build detailed, accurate, robust systems that capture all the information of our farms, farming locations, and transportation arteries. Your primary focus will be in applying GIS techniques, doing spatial analysis, and building high quality prediction systems integrated with our products. These maps will be combined with operational data and custom software tools to provide an essential management platform to the company. As Komaza’s Business Intelligence (BI) Associate, you help us discover the information hidden in vast amounts of data, and help us make smarter decisions.

    Participates in workstream planning process including inception, technical design, development, testing and delivery of Business Intelligence solutions
    Identifies and provides input to new technology opportunities that will have an impact on the Komaza-wide Business Intelligence systems
    Designs and delivers end-user training to transform data into action oriented information and to use that information correctly
    Design and oversee process flows spanning the entire GIS data lifecycle, including data collection, transmission, validation, storage and reporting
    Conduct spatial analysis using geoprocessing techniques to manipulate, extract, locate and analyze geographic data
    Support Komaza’s research and work on remote sensing and use of satellite data to classify land cover
    Compile GIS information into functional maps that inform our technical forestry, planting, harvesting and fundraising activities
    Collaborate with Komaza’s Technology Development group for use of GIS frameworks to embed farm data in our custom management software

  • Accounts Manager Payables

    Accounts Manager Payables

    Position summary:
    The main responsibility is to oversee and manage the finance department and provide assistance to the Finance & Planning Director. Reporting to the Directors and working closely with the Chief Accountant, the Finance Manager is critical to ensuring the smooth running of the Finance department by managing and providing leadership to the Finance Team to ensure that all financial systems and reporting, internal controls, budgeting and analysis are conducted and delivered in an accurate and timely manner.
    Payroll

    Ensure payment of Casuals is conducted with the assistance of the Payroll department.  Ensure values are within budget and time lines are met.
    Ensure end of month payrolls are checked and completed within set timelines, and budgets are met.

    Creditors – All companies

    Oversee Creditor Management in line with the Supplier Payments’ SOP
    Compile all claims issuing from creditors management and have the ability to solve all the issues arising thereof
    Handle all communication with Creditors regarding their account payment
    Ensure Withholding Tax is deducted immediately, filed in iTax system and remittance processed
    Post Supplier EFT payments to Quick Books and ensure payments are allocated to the relevant invoices

    People Management

    Oversee all teams within the Finance function –Payables, Payroll, Stores & Procurement.
     Ensure job descriptions are aligned and reporting metrics adhered to – adjusting and communicating where necessary
    Drive capacity building and training of project staff on financial policies, procedures, processes and systems.

    Inventory Management

    Ensure teams carry out the quarterly and un-announced stock takes (Ref. SOP)
    Ensure all stores (Head Office & Farm) are well managed
    Oversee Dead/damaged stocks management
    Conduct Crop on ground management
    Oversee Dead/damaged stocks management
    Conduct Crop on ground management

    Annual Budgets

    Draw up company’s annual budgets for all sectors running from September to August;

    Roses
    Vegetables
    Packhouses

    EPZ
    HR
    Ensure the various segments per sector are based on;

    Production
    Labour
    Chemicals & Fertilizers
    Electricity expenditure
    CAPEX

    Petty Cash Management

    Oversee petty cash management for all sites in accordance with the SOP

    Audits

    Coordinate all audits;
    Annual audit
    KRA audit
    Internal audit

    Internal Controls Management

    Manage the company’s internal controls

    Risk assessment & management
    Any other duties as may be assigned from time to time by the management 
    Key Reporting Metrics
    Daily 

    Managing the finance department
    Daily sales reports

    Weekly 

    Casuals payroll – Every Monday
    Directors’ weekly report
    Creditors Updates, weekly on urgent outstandings.
    Aging analysis – every Tuesday 

    Monthly 

    Ensure that VAT is submitted to the senior accountant for filing by the 12th of the following month
    Ensure permanent payroll is done by the 5th of the following month
    Ensure supplier remittances are submitted for payment to the F & P D by the 10th of the following month (Refer to the suppliers’ SOP)
    Ensure all statutory returns relating to all companies are done in a timely manner

    NHIF – by the 9th of the following month
    NSSF – by the 10th of the following month
    PAYE – by the 9th of the following month
    NITA – 9th of the following month
    HELB – 15th of the following month

    Ensure all petty cash reimbursement is done by the 10th of the following month

     Quarterly 

    Quarterly management reports to Directors by the 15th of the following month
    Quarterly stock takes

    Annually

    Annual audits
    Annual audit stock take
    Transfer Policy Review
    Job Description Reviews

    Key Competencies:

    Qualified Accountant with a minimum of 15+ years’ experience in a fast-paced environment to include a significant period within management
    Must be a CPA (K)
    Must be a graduate
    Ideally a Guajarati speaker
    Demonstrated attention to detail, ability to follow procedures, meet deadlines and work independently and cooperatively with team members.
    Strong oral/written communication skills and ability to communicate at multiple levels in the organization
    Excellent financial and analytical skills
    Proficiency in Quick Books
    Strong computer skills: Microsoft Office Applications
    Strong presentation and facilitation skills
    Ability to build effective relationships with all clients, peers, and stakeholders
    Ability to work hands-on, independently, and within team.
    Demonstrated success managing and leading a team
    Strong organizational and interpersonal skills and ability to work in a team-oriented setting;

  • Customer Advisor

    Customer Advisor

    Reporting to the Branch Manager, with a dotted reporting line to the Customer Service Manager in Head office, the position will be responsible for providing service and product information as well as customer support to AAK’s customers. This position is instrumental in organizing and coordinating the customer service activities at the Branch level to achieve the agreed levels of service, output and performance standards by effectively interacting with customers.
    Job description
    The Customer Advisor will pay attention to the complete, end-to-end Customer Experience and walk the Customer Journey with our customers looking for opportunities to exceed their expectations. S/he will take advantage of customer behaviors that creates economic value to improve our offering and recommend potential products or services to the Association by collecting customer information and analyzing their needs.
    Responsibilities

    Provide customer relations service to both internal and external customers.
    Responsible for actively ensuring the retention of the Association’s customer base which includes promoting the Association to existing customers.
    Answering all incoming calls.
    Processing customer correspondence.
    Maintaining interactions with the members and providing them with information on new service offerings.
    Ensure compliance with internal business processes and procedures and guiding clients on the same.
    Contribute to the development and maintenance of standards, policies and procedures regarding customer service offering.
    Provide feedback on the soundness and effectiveness of the customer service policies and procedures to departments.
    Recording and handling of all enquiries and complaints pertaining to clients and providing feedback within the required time.
    Receive complete application for new members and enter in the database.
    Contribute to team effort by accomplishing related results as needed.

    Qualifications
    For appointment to this position one must have:

    A passion for Customer Service
    Work experience of at least two (2) years in Customer Service
    A Bachelor’s degree or a Diploma from a recognized institution.
    Certificate in computer application skills from a recognized institution.
    Outstanding communication skills, both written and verbal.
    Exceptional organizational skills, including the ability to handle multiple assignments and prioritize work.