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  • Recognition of Prior Learning (RPL) External Collaborator

    Recognition of Prior Learning (RPL) External Collaborator

    Background and Context of Recognition of Prior Learning & Certification

    Recognition of Prior Learning (RPL) is a process used to identify, assess and certify a person’s knowledge, skills and competencies – regardless of how, when or where the learning occurred – against prescribed standards for a part (modular) or full qualification (NSW DET, 2009; MQA, 2009; VETA, 2014). It is an official or formal recognition of one’s knowledge, and skill acquired or learned on the job or informal training or via life experience or any combination of these three. The RPL system focusses on the outcomes rather than how, when or where the learning occurred. It gives a person credit for skills and knowledge acquired at school, work, home, jua kali (informal) sector or through clubs, hobbies, and work experiences. Therefore, RPL has the potential to address the needs of disadvantaged groups and have a positive impact on entry into formal training. In addition, it can bring benefits to the workplace by enhancing employability and a better matching of skills, demand, and supply.

    In Kenya, the mandate to implement RPL is under the Kenya National Qualifications Authority (KNQA). The Authority was established in 2015 through the Kenya National Qualifications Framework (KNQF) Act No. 22 of 2014 (and KNQF Regulations, 2018). The Authority was set up to coordinate and harmonize; education, training, assessment and quality assurance to all qualifications awarded in the country, with the view to improving quality and international comparability.

    The structure of the colonial education system left many Kenyans with large gaps in their education, training, and development, leading to inequalities of opportunity, illiteracy and unemployment. Despite the concerted efforts to address inequalities since independence, skills development outcomes have not matched with market needs. Most skilled youth in Kenya get their training through the informal apprenticeship under the instruction of Master Crafts Person (MCP). Enrolment in vocational training schemes remains low, at the same time the institutions experience massive dropout rates. This is because formal skills training is costly for households; leaving informal apprenticeships to provide the technical skills needed by the Kenyan youth. On the other hand, youth going through informal apprenticeship do not get certificates upon completion of training, which impedes the recognition of their learning by third parties especially formal learning institutions, employers and business opportunities where professional certificates are a requirement. This makes it difficult for the youth to transition into formal learning systems, employment in the formal sector or grow their enterprises.

    It is therefore with this realisation that the RPL process is being used as a means to address the inequalities of the past, facilitating mobility, progression and access within education, training and development career paths. RPL systems makes it possible for people with informal experiences to gain formal recognition of their skills and competencies in order to advance their academic careers or training.

    RPL Support under “PROSPECTS” Partnership

    The PROSPECTS partnership is a collaboration of the ILO, UNICEF, UNHCR, IFC and the World Bank, with support from the Ministry of Foreign Affairs (MFA) of the Netherlands, which aims to complement humanitarian assistance with a development approach focusing on the nexuses between education (including skills development and training), protection and employment. This is significant given the displacement trends with UNHCR projecting that Kenya is likely to continue to be amongst the top refugee hosting countries in Africa.

    Under the partnership, the ILO intends to increase the number of refugees and host communities’ members with quality education and skills training and help transform the way governments and other stakeholders including the private sector, respond to forced displacement. The ILO interventions will serve to make refugees and members of the host communities more attractive in the labour market, by ensuring that they have skills that are in demand, and that these skills are recognised and certified. By so doing, the project will mitigate their plight during years of exile and best prepare them for their return through socio-economic inclusion and strengthen the resilience of host communities through inclusive socio-economic development.

    Among the key intervention areas identified by KNQA and other stakeholders during ILO consultations, is the need for support towards digitization of RPL system (RPL IMS), awareness creation and sensitization of stakeholders on RPL policy 2020, capacity strengthening and field testing/piloting of the existing guidelines.

    Objectives of the Consultancy

    The objectives of this assignment is to provide on- site technical support through an action plan aimed at strengthening the capacities of KNQA in the implementation of RPL including the roll out of an Information Management System (IMS) and advocacy on RPL. The consultant will also coordinate piloting of RPL IMS for identified occupational profiles in Turkana, Garissa and other selected Counties.

    Scope of Work and Tasks

    Under the general direction of the KNQA Director General and technical support from ILO Chief Technical Advisor and Skills & Employment Specialists the consultants will aim to:
    Coordinate the development of the RPL Information Management System in line with KNQA requirements.
    Develop activity road map for piloting of RPL IMS for identified occupational profiles in Turkana and Garissa Counties and other selected areas.
    Review and ensure the quality of concepts regarding the steps to be taken to implement the RPL pilot assessment and to the accompanying trainings and orientations to be done to assessors and facilitators.
    Develop an awareness and publicity plan to guide KNQA create awareness and interest about RPL to examination bodies, potential MCPs, employers and other stakeholders.
    Coordinate review of RPL policy, guidelines, and integrate the revisions into policy document to enhance inclusion of marginalized groups including refugee Submit monthly reports to KNQA and ILO on the progress of the assigned activities.
    Maintain regular constant consultation with ILO Chief Technical Advisor on the overall implementation of all assigned and approved by KQA regarding this assignment.
    Develop and implement a training and capacity building workplan for various actors within the RPL value chain.
    Document all capacity building activities including list of all beneficiaries during coordination and include them in your reports as per above.
    Coordinate all meetings that are scheduled as part of the implementation of this assignment convened by the KQNA.
    Carry out any other activities that will support implementation of the RPL process in Kenya.

    Competence and Expertise Requirement

    The consultant should meet the following requirements.

    Education:

    University Degree in Education Technology or any other social sciences with focus on training and education, economics, or related field. Advanced degree/ postgraduate training in Education Assessment, Measurements and Evaluation is desirable.

    Skills

    Must possess good communication skills both oral and written. Excellent writing/editing command of English required.

    Experience

    At least ten year of experience working in Technical, Vocational Education, and Training.
    Three years’ experience in quality assurance, quality audits and/or assessment management.
    Experience in writing of standards and guidelines and regulations of higher education.
    Five years’ experience in project management.

    Professional Training and Certification:

    KNQA registered assessor of Prior Learning, and either registered/ accredited as an examiner/assessor with NITA, TVETA CDACC or any other RPL certification or accreditation will be an added advantage

    Deliverables

    The main deliverable of the assignment will be:
    A detailed work-plan for the assignment
    An operational and tested RPL IMS
    Monthly reports and quarterly reports on the implementation of RPL assessment Pilot ,trainings or orientations done, meetings conducted
    Documented lesson learnt and recommendations including best practices

    Consultancy Duration

    The tasks set out in section 4 of these TOR will be completed in a total of 365 day (1 year) upon signing of contract.

    Reporting Lines

    The RPL consultant will report to the KNQA Director General and ILO Chief Technical Advisor of the PROSPECTS project in Kenya.

    The position will receive technical support from PROSPECTS team and will coordinate closely with the Regional Skills and Employment Specialist of PROSPECTS programme.

    Interested applicants should submit their expression of interest, CVs and other supporting documents that show previous experience in similar assignments to E- mail: geofrey@ilo.org to reach no later than 5.00 P.M. on Friday 6th November 2020, Quoting “Consultancy for KNQA Recognition of Prior Learning”

    Apply via :

    geofrey@ilo.org

  • Development of Curriculum Guidelines for Upgrading Pedagogy and Mentorship Skills of Master Crafts Persons

    Development of Curriculum Guidelines for Upgrading Pedagogy and Mentorship Skills of Master Crafts Persons

    TERMS OF REFERENCE (TOR)
    Development of Curriculum Guidelines for Upgrading Pedagogy and Mentorship Skills of Master Crafts Persons to Enhance Knowledge and Skills in Quality Apprenticeships Programing for Vulnerable and Marginalized Youth in Kenya
    KEN/16/04/USA
    Donor Agency: United States Department of Labor (USDOL)
    Executing Agency: International Labour Organization (Country Office for Tanzania, Kenya, Uganda, Rwanda and Burundi)**
    Implementing agency: National Industrial Training Authority (NITA) **
    Geographical coverage: Kenya**
    Consultancy dates September to November 2020**
    I. Project overview

    The Better Utilization of Skills for Youth through Quality Apprenticeship (BUSY project) is a four-year initiative financed by the U.S. Department of Labor (USDOL), and implemented by International Labour Organization (ILO) in partnership with the Ministry of Labour, the Federation of Kenya Employers (FKE) and the Central Organization of Trade Unions (COTU-K).

    The overall project goal is to increase decent job opportunities and employability of young people, thereby addressing unemployment, vulnerability and poverty in urban and rural settings. The project’s objective is to improve the capacity of Kenyan government, employers’ and workers’ organizations, and civil society organizations to establish and expand workplace based training programs with a focus on vulnerable and marginalized youth, in particular adolescents at or above the legal working age who are engaged in or at risk of engaging in child labor.

    The BUSY project is expected to achieve the following three long-term outcomes:

    · Laws or policies supporting quality workplace-based training opportunities for youth in Kenya, including vulnerable and marginalized youth, are improved and / or implemented by key stakeholders;
    · Kenyan government, employers’ and workers’ organizations, and other stakeholders implement best practices related to workplace-based training for youth, including the most vulnerable and marginalized; and,
    · The quality of existing public and private programs in Kenya that provide vulnerable and marginalized youth with prerequisite skills to enter workplace-based training programs is improved.
    II. Background and context of workplace-based training programs in Kenya

    Workplace Based Training, or Industrial training programs as referred to in the Industrial Training Amendment Act CAP 237, 2012 covers industrial attachments and apprenticeships. However, while industrial attachments are based on students being placed in formal enterprises to gain knowledge and practical skills, most apprentices in Kenya are trained under the guidance of Master Craft persons in the informal sector and expert workers in formal employment.

    Currently, the formal TVET system in Kenya lacks the capacity to absorb the numbers of young persons coming into the labour market and lacks overall relevance to the labour market. Consequently, young women and men often obtain their training through the informal apprenticeship system. Ideally, apprentices gain practical skills under the instruction of the employer or Master Craft Persons. In this sense, the informal economy provides an easy access for a large number of youth to receive skills training in both rural and urban settings, linked to labour market demands. This allows for school dropouts to enrol in skill upgrading schemes that are less costly for both beneficiaries and government agencies alike. But there are challenges with this system of training, which is not geared to transitioning informal apprentices into the formal economy.

    From the findings of BUSY Project Pre Situational Analysis (PSA) studies, conducted by FKE and COTU-K on employers and workers respectively, the quality of skills gained through informal apprenticeships may vary substantively from one provider to the other. This is attributed to lack of uniform training standards, variations in technology and facilities offered by the Master Craftspersons, lack of structure of training activities, differences regarding knowledge, skills and productivity of Master Craftspersons and lack of a mechanism / body that oversees / ensure the quality of training. Likewise, trainees’ learning is not certified upon completion, impeding the recognition of their learning by third parties, especially employers. This makes it difficult for youth to transition into employment in the formal sector. Consequently, informal apprentices are more vulnerable to exploitation thereby increasing their risk of being used as cheap labor, receiving incomplete knowledge that does not allow them to work efficiently in a specific trade. Hence, their “training period” may in some cases be extended indefinitely or “continue” on poor payment.

    Further, the ILO BUSY project conducted a study on past and present, international and local, public and private, including community and faith-based WBT initiatives/programs for vulnerable and marginalized youth in Kenya. The Study revealed that most of the WBT implementers, especially MCPs do not have sufficient knowledge and pedagogical skills for training and mentoring apprentices. They therefore fell short in implementing quality [1]and effective formal and informal apprenticeships for vulnerable young men and women.

    III. Rationale of the Assignment

    The overall objective of BUSY project is to build the capacity of social partners and stakeholders to start or improve the quality of workplace based training programs for vulnerable and marginalized youth in the country. In this regard, it is obliged to offer training to targeted employers, workers, government and stakeholder organizations for purposes of enhancing their respective knowledge and skills for developing and offering quality and effective formal and informal WBT programs for vulnerable young men and women. BUSY project will work with NITA to develop guidelines to upgrade pedagogical and mentorship skills of MCPs as one of the recommendations that were made by the Pre Situational Analysis (PSA) studies carried out at the beginning of the project.

    The pilot training program will be implemented in the three project implementation counties, namely Kilifi, Busia and Kitui.

    Competence and Expertise Requirements of the consultant **
     
    NITA in collaboration with ILO BUSY Project shall ensure that the consultant has the necessary educational background and professional experience to carry out the assignment.

    The consultant should meet the following requirements;
    Education:
    University Degree in Education Technology or any other social sciences with a focus on training and education or related field. Advanced degree/ postgraduate training in Curricula development, Education Assessment is recommended.
    Professional Training and certification.
    A KICD recognised curricula developer will an added advantage
    Skills:
    Must possess good communication skills, both oral and written. Excellent writing/editing commands of English is an asset.
    Experience:

    At least ten years of experiences working in curricula development, technical education setting as a trainer, assessor or examiner;
    Sound knowledge, understanding of pedagogical skills and
    Proven experience and expertise in adult learning methodologies

    Expectable deliverables and timeline
    The main deliverables of the assignment will be:

    An inception report detailing how to address all tasks in part 11 above
    The draft curriculum guidelines composed of training and mentorship modules as appropriate
    Final Pedagogy and mentorship training curriculum and guidelines to be used to train 150 MCPs
    A work plan for the Training in the Three Counties

    All deliverables are expected to be complete within 2 months, beginning September 2020 and concluding by November 30, 2020.
    VIII. Resources and Administration
    ILO – BUSY Project will allocate a total of USD 10,000.00 to the service provider to undertake this assessment. An Implementation Service Agreement developed by BUSY Project team will give a detailed guidance on financial use and fund disbursement.
    The tasks of the NITA / BUSY Project

    Shall ensure all relevant documentation is up to date and easily accessible (in electronic form in a space such as Google Drive) by the consultant from the first day of the contract.
    Provide transportation to counties;
    Provide logistical support for meetings, including MCPs participation facilitation;
    Printing of publicity and awareness materials;
    Through WBTCC support selection of MCPs; and
    Secure introduction meetings with the project stakeholders.

    Consultant Selection Criteria
    ILO / BUSY Project will evaluate the proposals and award the assignment based on technical responsiveness and financial feasibility. **
    Incomplete and applications received after the closing date will be unqualified. The project will notify the selected candidate two weeks after the close of applications date.

    Contract terms and application processILO’s IGDS Number 224 (Version 1) shall guide deliverables and payments on External Collaboration consultancy assignments.Interested and qualified candidates should submit their applications which should include the following:Only qualified candidates send applications to; E-mail ndombi@ilo.org to reach by 31st August 2020 Quoting “NITA PEDAGOGY & MENTORSHIP” on the subject line.

    Apply via :

    ndombi@ilo.org

  • Rapid Socio-Economic Assessment on the Impact of the COVID-19 Pandemic in Garissa County, Kenya

    Rapid Socio-Economic Assessment on the Impact of the COVID-19 Pandemic in Garissa County, Kenya

    Context
    The COVID-19 pandemic has moved rapidly beyond an international health pandemic to heralding a global socio-economic crisis not seen since the Great Depression of the 1930s.[1] According to the ILO, the pandemic is devastating labour markets, creating a disproportionate impact on certain segments of the population, [2] including women and youth.[3] Forcibly displaced populations, including refugees and internally displaced persons (IDPs), and hosting communities will be among the hardest hit.[4] The overwhelming majority of the forcibly displaced are hosted in developing countries with limited resources and capacities to respond to such an unprecedented situation.[5]
    Kenya recorded the first case of Covid-19 on 13th March 2020, and as of 6th May 2020, 582 cases had been reported, with 26 deaths. The Government of Kenya has since enforced a raft of measures to stop the spread of the disease, including ban on international passenger travels, restriction of movement in and out of four hotspot counties including the capital Nairobi, and a 7PM to 5.00AM countrywide curfew; among other measures. Movement of goods and manufacturing has continued, albeit at a smaller scale. Key economic sectors that drive Kenya’s GDP growth and employ high numbers of workers have been gravely affected by the pandemic (tourism, horticulture, export and import). The Central Bank of Kenya has since downgraded economic growth prospects for 2020 from 6.2% to a conservative 3.4 %, in light of the pandemic, citing disruption in domestic production and reduced demand by global trade partners. The informal economy, which accounts for up to 83% of employment in Kenya and where most refugees and forcefully displaced persons work, has too experienced disruptions. Many workers in the informal economy becoming more vulnerable to joblessness and poverty.
    Even before the COVID-19 pandemic, forcibly displaced persons were confronted with a range of challenges, including loss of assets and psychological trauma, limited access to rights and services including education, lack of opportunities, numerous protection risks and a lack of a planning horizon. Host communities, which tend to be among the poorest in their country, typically located in lagging regions, have had to pursue their own development efforts in an environment that has been transformed by a large inflow of newcomers.
    These populations are particularly vulnerable to the impacts of COVID-19 as they face higher rates of unemployment and underemployment. Many refugee and IDP workers are either self-employed or casual workers most often in the informal economy and will be disproportionately hit as they do not have access to social protection including paid or sick leave systems, unemployment benefits amongst others. The gender dimension across these populations is especially acute as women also have less access to social protection and will bear a disproportionate burden in the care economy, in the case of closure of schools or care systems. In camp and settlement settings, these situations become heightened. Furthermore, Persons with Disabilities (PWDs) among these populations, already at significant disadvantage in the labour market, will inevitably be more negatively affected by COVID-19 than others.
    The COVID-19 crisis is also threatening peaceful coexistence within countries, and this may become more pronounced between forcibly displaced and host communities. The resultant social economic impacts occasioned by differentiated access to services, livelihoods and especially health care, might lead to increased social tensions. Maintaining and further investing in social cohesion efforts will be particularly important for countries experiencing fragility resulting from forced displacement.
    Action is urgently needed to better understand the situation on the ground in the context of socio-economic impacts to be able to mitigate the plight of both forcibly displaced persons and host communities. Humanitarian assistance is of course critical, but insufficient when situations become protracted, and they need to be complemented by a development approach that is focused on the socio-economic dimensions of the crisis. The immediate short-term impacts are already placing millions of people in danger of falling into poverty,[6] and the situation will require major investment to support the recovery process, helping economies, local labour markets, societies and communities recover and ensuring that the most vulnerable are protected.
    PROSPECTS Partnership Programme
    UNICEF, UNHCR, ILO, IFC and the World Bank, in collaboration with and supported by the Government of the Netherlands, are implementing a joint and fully integrated approach to respond to the forced displacement situation in the Middle East and North Africa and the Horn of Africa by joining the partners’ efforts to develop a new paradigm in responding to forced displacement crises through the involvement of development actors.
    The PROSPECTS programme aims to help transform the way governments and other stakeholders, including the private sector, respond to forced displacement crises – and in particular: (1) to enhance the enabling environment for the socio-economic inclusion of forcibly displaced persons (to mitigate their plight during years of exile and to best prepare them for their return); (2) to enhance access to education and child protection for vulnerable children on the move; and (3) to strengthen the resilience of host communities through inclusive socio-economic development that also benefits forcibly displaced persons.
    In this partnership, ILO brings significant expertise and experience in supporting enabling environments to underpin inclusive socio-economic growth and decent work, strengthen labour markets and promote access to improved working conditions and fundamental rights at work, including through the involvement of its tripartite national constituents. The ILO stimulates labour market demand and immediate job creation through employment-intensive investment, local economic and business development and promotion of specific value chains and market systems. It provides targeted support to labour market institutions, services and compliance and monitoring mechanisms that facilitate the integration of refugees into the labour market in accordance with its strong normative foundation of international labour standards. The ILO also brings expertise on technical and vocational education and training and on the recognition of prior learning for certifying the skills of refugees to better ensure access to the labour market, and methods for assessing labour market demand to provide the right skills to refugees needed by employers.
    Objective and scope of work
    As the impact of the crisis deepens around the world, governments, social partners, multilateral agencies, donors and other national and international stakeholders, will need support through access to relevant data on the socio-economic impacts of COVID-19 at macro level. This data will be further reinforced by local impact assessments to be able to review the actual situation on the ground. In the context of the eight countries in the PROSPECTS programme, it will be crucial for national stakeholders, the PROSPECTS partners and others to have a more detailed understanding of the socio-economic situation in the targeted geographical intervention areas. To that end, the purpose of the assignment is to support the ILO specifically and national stakeholders and PROSPECTS partners more broadly through conducting rapid assessments in the intervention areas on the impacts of COVID-19 on jobs, livelihoods and key elements of the local socio-economic environment, including social cohesion.
    The assessment is expected to contribute significantly to the development of immediate responses that may contribute to repurposing Year 1 activities and at least providing evidence to better guide decision-making on future programme activities in the county. In addition, the rapid assessments are expected to assist in informing medium-term post-crisis recovery strategies for the PROSPECTS programme, supporting governments, including local governments, social partners and other stakeholders in this process. It is possible that the crisis could undermine gains made in improved policy and programmatic responses to forced displacement, further reinforcing the importance of targeted interventions to support efforts to avoid such negative impacts.
    The rapid assessments will seek to:

    Assess the current impact of the COVID-19 crisis, including government prevention and containment public health measures, on local labour markets (formal and informal) and the socio-economic environment in Garissa County; and
    Identify the needs of the targeted communities (host communities and refugees) to inform the subsequent responses that may lead to re-purposing of activities and work plans and guidance on potential action in both the short and medium-term. This may include for example:

    better understanding of the delivery of WASH services to refugee, IDP and host communities to consider developing Employment Intensive Investment Programme (EIIP) responses to support these services;
    review of either existing health care facilities and infrastructure in targeted locations or gaps in availability that might require additional EIIP support to government public health responses;
    better understanding the level to which COVID-19 responses have closed down both formal and informal economic activities and what livelihoods activities might still be either functioning or possible;
    supporting public health awareness programmes in targeted communities;
    Assessing cash assistance and social protection to all communities to identify gaps and challenges that may lead refugee, IDP and host community families to adopt negative coping mechanisms.

    In relation to the point above on cash assistance and social protection, the pandemic may well create local socio-economic environments in which negative coping mechanisms, including child labour and other exploitative practices such as sexual exploitation, may appear and flourish. It may also lead to exploitation and abuse of vulnerable workers in the labour market (formal and informal). The assessments will therefore also seek information on these situations to better inform protection responses, especially in respect of the impact on women, children and PWDs.
    For the purpose of this assessment, surveys will be conducted targeting individuals, households, enterprises (formal and informal), cooperatives and other such associations; and institutions (public, private sector and non-governmental). The target population for the survey includes refugees and host communities in the County.
    Since data is lacking in terms of labour market and socio-economic impacts, it is essential that the assessment include questions that will assist in understanding changes brought about by the impact of COVID-19 on:
    (i) Individuals or households

    Employment and self-employment (formal and informal) situation by status and sector (continuation or not of economic activities)
    Wages, incomes and needs
    Existence of coping measures to address COVID-19 in work places
    Caring responsibilities (children, elderly, PWDs) and needs
    Social cohesion between host and refugee/IDP communities (negative impact through increased social tension)
    Social protection coverage or availability of cash-based assistance programmes (and extent to which these meet actual needs)
    Access to other Covid-19 policy measures for workers and their families
    Immediate and medium-term concerns and needs

    (ii) Enterprises (including cooperatives)

    Formal (e.g. registered) or informal enterprise, including cooperatives
    Type and size of business (to establish qualification under MSME categories, including cooperatives)
    Output of enterprise and destination[7]
    Payment of wages
    Social security payments (if relevant)
    Prevention measures taken to address COVID-19 in the work place
    Operational status of business in current climate (e.g. current levels of capacity, sales, income, etc.)
    Challenges faced in continuing operations (e.g. impact of containment measures, supply chain bottlenecks, etc.)
    Access to Covid-19 measures to support enterprises including cooperatives (e.g. access to any financial relief, grants, etc.)

    Questions will also be required to ensure the availability of more qualitative data, including on quality of work and enterprise activity to identify exploitation and abuse where this exists, including situations of child labour. It is possible that social tensions may arise over the delivery of support services to the different communities which could be addressed through targeted interventions to establish equitable and inclusive service delivery that may reinforce social cohesion. Overall, this data is vitally important to identify potential short and medium-term responses that can be integrated into ILO country team work plans, in collaboration with PROSPECTS partners, central and local governments, social partners and other relevant stakeholders. Hence, the survey must also include questions to identify needs and expectations of these populations and enterprises during and in the aftermath of the crisis.
    Duties and responsibilities

    Conduct desk research to review measures introduced by the governments (national and county), including those that extend to health protection measures and economic support on both the demand- and supply-side (sample reference sources could include ILO COVID-19 country profiles[8] and other relevant international and national sources).
    Conduct mapping/review of existing or current assessments of relevant international and national organisations, in particular UNHCR and UNICEF, review measures being implemented for forcibly displaced populations, for example, closure of camps and restrictions on movement, and integrated these where relevant in the ILO rapid assessment.
    Develop surveys targeting individuals, households and enterprises. The surveys should include questions to understand the impact of COVID-19 on local labour markets and socio-economic environments, and identify needs of forcibly displaced and host community populations to inform subsequent response actions as explained above.
    Design a rapid sampling plan to determine the sample frame, size and method to use in identifying the sample in targeted intervention areas of the PROSPECTS programme. The sample must include affected populations as relevant: refugees, IDPs and host communities. Baselines may be available from concerned agencies).
    Based on the sample selection, conduct face-to-face, online or telephone surveys, collaborating with others as necessary to support this process, for example, UNHCR.
    Prepare an indicative and actionable work plan with time frame and an estimated budget for short and medium-term interventions.
    Compile raw data, clean and check these for consistency.
    Analyse data, draft an interim report based on initial analysis of data and submit for comments and inputs.
    Finalise the report based on comments and submit to the satisfaction of the ILO.

    Expected deliverables and time frame
    The rapid assessment will take a maximum of 1 month for completion from initial desk research to finalization of the report after incorporating comments from the ILO.
    Deliverables

    Within 1 week upon signature of the contract:**

    Desk review, survey questions and methodology including the sampling plan
    Indicative Amount of Payment: 40 % of the total contract amount

    Within max. 1 months upon signature of contract

    Final report

    Indicative Amount of Payment: 60% of the total contract amount
    Desired background qualifications, experience and competences
    The consultant or service company should have the following experience, expertise and competences:
    Experience in primary information gathering, semi-structured interviews and focus group discussions with government, private sector, multilateral agencies, and other relevant key actors;
    Capacity to write high quality, concise and analytical reports;
    Experience in conducting labour market and socio-economic assessments (supply and demand elements of labour markets), including project and programme implementation at local level;
    Experience in research activities in forced displacement settings would be an advantage, as would experience in conducting assessments in Garissa County, and the East/Horn of Africa.

    “Shared Responsibility, Global Solidarity: Responding to the socio-economic impacts of COVID-19”, United Nations, March 2020: https://www.un.org/sites/un2.un.org/files/sg_report_socio-economic_impac…
    https://www.ilo.org/global/topics/coronavirus/impacts-and-responses/lang…
    Transcript of video message by UN Secretary-General António Guterres, 9 April 2020: https://www.un.org/press/en/2020/sgsm20040.doc.htm
    “UNHCR warns social and economic consequences of pandemic may be worse than health impact”, Euronews, 10 April 2020: https://www.euronews.com/2020/04/10/unhcr-warns-social-and-economic-cons…
    The forced displacement crisis has increased in scale and complexity in recent years. According to UNHCR, there were about 70.8 million forcibly displaced persons in 2018, of whom about 25.9 million refugees and asylum-seekers.
    Research reveals that the economic impact of COVID-19 could push a further half a billion people into poverty unless urgent action is taken: https://www.oxfam.org/en/research/dignity-not-destitution
    Note: Locally, the direct effects of COVID-19 are going to be either through the virus, containment of the virus or supply chains. For example, enterprises in the construction sector in rural areas might be less affected than those in manufacturing in urban settings.
    COVID-19 and the world of work, Country policy responses, ILO, Geneva, 2020: https://www.ilo.org/global/topics/coronavirus/country-responses/lang–en…

  • Rapid Socio-Economic Assessment on the Impact of the COVID-19 Pandemic in Turkana County, Kenya

    Rapid Socio-Economic Assessment on the Impact of the COVID-19 Pandemic in Turkana County, Kenya

    Context
    The COVID-19 pandemic has moved rapidly beyond an international health pandemic to heralding a global socio-economic crisis not seen since the Great Depression of the 1930s.[1] According to the ILO, the pandemic is devastating labour markets, creating a disproportionate impact on certain segments of the population, [2] including women and youth.[3] Forcibly displaced populations, including refugees and internally displaced persons (IDPs), and hosting communities will be among the hardest hit.[4] The overwhelming majority of the forcibly displaced are hosted in developing countries with limited resources and capacities to respond to such an unprecedented situation.[5]
    Kenya recorded the first case of Covid-19 on 13th March 2020, and as of 6th May 2020, 582 cases had been reported, with 26 deaths. The Government of Kenya has since enforced a raft of measures to stop the spread of the disease, including ban on international passenger travels, restriction of movement in and out of four hotspot counties including the capital Nairobi, and a 7PM to 5.00AM countrywide curfew; among other measures. Movement of goods and manufacturing has continued, albeit at a smaller scale. Key economic sectors that drive Kenya’s GDP growth and employ high numbers of workers have been gravely affected by the pandemic (tourism, horticulture, export and import). The Central Bank of Kenya has since downgraded economic growth prospects for 2020 from 6.2% to a conservative 3.4 %, in light of the pandemic, citing disruption in domestic production and reduced demand by global trade partners. The informal economy, which accounts for up to 83% of employment in Kenya and where most refugees and forcefully displaced persons work, has too experienced disruptions. Many workers in the informal economy becoming more vulnerable to joblessness and poverty.
    Even before the COVID-19 pandemic, forcibly displaced persons were confronted with a range of challenges, including loss of assets and psychological trauma, limited access to rights and services including education, lack of opportunities, numerous protection risks and a lack of a planning horizon. Host communities, which tend to be among the poorest in their country, typically located in lagging regions, have had to pursue their own development efforts in an environment that has been transformed by a large inflow of newcomers.
    These populations are particularly vulnerable to the impacts of COVID-19 as they face higher rates of unemployment and underemployment. Many refugee and IDP workers are either self-employed or casual workers most often in the informal economy and will be disproportionately hit as they do not have access to social protection including paid or sick leave systems, unemployment benefits amongst others. The gender dimension across these populations is especially acute as women also have less access to social protection and will bear a disproportionate burden in the care economy, in the case of closure of schools or care systems. In camp and settlement settings, these situations become heightened. Furthermore, Persons with Disabilities (PWDs) among these populations, already at significant disadvantage in the labour market, will inevitably be more negatively affected by COVID-19 than others.
    The COVID-19 crisis is also threatening peaceful coexistence within countries, and this may become more pronounced between forcibly displaced and host communities. The resultant social economic impacts occasioned by differentiated access to services, livelihoods and especially health care, might lead to increased social tensions. Maintaining and further investing in social cohesion efforts will be particularly important for countries experiencing fragility resulting from forced displacement.
    Action is urgently needed to better understand the situation on the ground in the context of socio-economic impacts to be able to mitigate the plight of both forcibly displaced persons and host communities. Humanitarian assistance is of course critical, but insufficient when situations become protracted, and they need to be complemented by a development approach that is focused on the socio-economic dimensions of the crisis. The immediate short-term impacts are already placing millions of people in danger of falling into poverty,[6] and the situation will require major investment to support the recovery process, helping economies, local labour markets, societies and communities recover and ensuring that the most vulnerable are protected.
    PROSPECTS Partnership Programme
    UNICEF, UNHCR, ILO, IFC and the World Bank, in collaboration with and supported by the Government of the Netherlands, are implementing a joint and fully integrated approach to respond to the forced displacement situation in the Middle East and North Africa and the Horn of Africa by joining the partners’ efforts to develop a new paradigm in responding to forced displacement crises through the involvement of development actors.
    The PROSPECTS programme aims to help transform the way governments and other stakeholders, including the private sector, respond to forced displacement crises – and in particular:

    to enhance the enabling environment for the socio-economic inclusion of forcibly displaced persons (to mitigate their plight during years of exile and to best prepare them for their return);
    to enhance access to education and child protection for vulnerable children on the move; and
    to strengthen the resilience of host communities through inclusive socio-economic development that also benefits forcibly displaced persons.

    In this partnership, ILO brings significant expertise and experience in supporting enabling environments to underpin inclusive socio-economic growth and decent work, strengthen labour markets and promote access to improved working conditions and fundamental rights at work, including through the involvement of its tripartite national constituents. The ILO stimulates labour market demand and immediate job creation through employment-intensive investment, local economic and business development and promotion of specific value chains and market systems. It provides targeted support to labour market institutions, services and compliance and monitoring mechanisms that facilitate the integration of refugees into the labour market in accordance with its strong normative foundation of international labour standards. The ILO also brings expertise on technical and vocational education and training and on the recognition of prior learning for certifying the skills of refugees to better ensure access to the labour market, and methods for assessing labour market demand to provide the right skills to refugees needed by employers.
    Objective and scope of work
    As the impact of the crisis deepens around the world, governments, social partners, multilateral agencies, donors and other national and international stakeholders, will need support through access to relevant data on the socio-economic impacts of COVID-19 at macro level. This data will be further reinforced by local impact assessments to be able to review the actual situation on the ground. In the context of the eight countries in the PROSPECTS programme, it will be crucial for national stakeholders, the PROSPECTS partners and others to have a more detailed understanding of the socio-economic situation in the targeted geographical intervention areas. To that end, the purpose of the assignment is to support the ILO specifically and national stakeholders and PROSPECTS partners more broadly through conducting rapid assessments in the intervention areas on the impacts of COVID-19 on jobs, livelihoods and key elements of the local socio-economic environment, including social cohesion.
    The assessment is expected to contribute significantly to the development of immediate responses that may contribute to repurposing Year 1 activities and at least providing evidence to better guide decision-making on future programme activities in the county. In addition, the rapid assessments are expected to assist in informing medium-term post-crisis recovery strategies for the PROSPECTS programme, supporting governments, including local governments, social partners and other stakeholders in this process. It is possible that the crisis could undermine gains made in improved policy and programmatic responses to forced displacement, further reinforcing the importance of targeted interventions to support efforts to avoid such negative impacts.
    The rapid assessments will seek to:

    Assess the current impact of the COVID-19 crisis, including government prevention and containment public health measures, on local labour markets (formal and informal) and the socio-economic environment in Turkana County; and
    Identify the needs of the targeted communities (host communities and refugees) to inform the subsequent responses that may lead to repurposing of activities and work plans and guidance on potential action in both the short and medium-term. This may include for example:

    better understanding of the delivery of WASH services to refugee, IDP and host communities to consider developing Employment Intensive Investment Programme (EIIP) responses to support these services;
    review of either existing health care facilities and infrastructure in targeted locations or gaps in availability that might require additional EIIP support to government public health responses;
    better understanding the level to which COVID-19 responses have closed down both formal and informal economic activities and what livelihoods activities might still be either functioning or possible;
    supporting public health awareness programmes in targeted communities;

    Assessing cash assistance and social protection to all communities to identify gaps and challenges that may lead refugee, IDP and host community families to adopt negative coping mechanisms.

    In relation to the point above on cash assistance and social protection, the pandemic may well create local socio-economic environments in which negative coping mechanisms, including child labour and other exploitative practices such as sexual exploitation, may appear and flourish. It may also lead to exploitation and abuse of vulnerable workers in the labour market (formal and informal). The assessments will therefore also seek information on these situations to better inform protection responses, especially in respect of the impact on women, children and PWDs.
    For the purpose of this assessment, surveys will be conducted targeting individuals, households, enterprises (formal and informal), cooperatives and other such associations; and institutions (public, private sector and non-governmental). The target population for the survey includes refugees and host communities in the County.
    Since data is lacking in terms of labour market and socio-economic impacts, it is essential that the assessment include questions that will assist in understanding changes brought about by the impact of COVID-19 on:
    Individuals or households

    Employment and self-employment (formal and informal) situation by status and sector (continuation or not of economic activities)
    Wages, incomes and needs
    Existence of coping measures to address COVID-19 in work places
    Caring responsibilities (children, elderly, PWDs) and needs
    Social cohesion between host and refugee/IDP communities (negative impact through increased social tension)
    Social protection coverage or availability of cash-based assistance programmes (and extent to which these meet actual needs)
    Access to other Covid-19 policy measures for workers and their families
    Immediate and medium-term concerns and needs

    Enterprises (including cooperatives)

    Formal (e.g. registered) or informal enterprise, including cooperatives
    Type and size of business (to establish qualification under MSME categories, including cooperatives)
    Output of enterprise and destination[7]
    Payment of wages
    Social security payments (if relevant)
    Prevention measures taken to address COVID-19 in the work place
    Operational status of business in current climate (e.g. current levels of capacity, sales, income, etc.)
    Challenges faced in continuing operations (e.g. impact of containment measures, supply chain bottlenecks, etc.)
    Access to Covid-19 measures to support enterprises including cooperatives (e.g. access to any financial relief, grants, etc.)

    Questions will also be required to ensure the availability of more qualitative data, including on quality of work and enterprise activity to identify exploitation and abuse where this exists, including situations of child labour. It is possible that social tensions may arise over the delivery of support services to the different communities which could be addressed through targeted interventions to establish equitable and inclusive service delivery that may reinforce social cohesion. Overall, this data is vitally important to identify potential short and medium-term responses that can be integrated into ILO country team work plans, in collaboration with PROSPECTS partners, central and local governments, social partners and other relevant stakeholders. Hence, the survey must also include questions to identify needs and expectations of these populations and enterprises during and in the aftermath of the crisis.
    Duties and responsibilities

    Conduct desk research to review measures introduced by the governments (national and county), including those that extend to health protection measures and economic support on both the demand- and supply-side (sample reference sources could include ILO COVID-19 country profiles[8] and other relevant international and national sources).
    Conduct mapping/review of existing or current assessments of relevant international and national organisations, in particular UNHCR and UNICEF, review measures being implemented for forcibly displaced populations, for example, closure of camps and restrictions on movement, and integrated these where relevant in the ILO rapid assessment.
    Develop surveys targeting individuals, households and enterprises. The surveys should include questions to understand the impact of COVID-19 on local labour markets and socio-economic environments, and identify needs of forcibly displaced and host community populations to inform subsequent response actions as explained above.
    Design a rapid sampling plan to determine the sample frame, size and method to use in identifying the sample in targeted intervention areas of the PROSPECTS programme. The sample must include affected populations as relevant: refugees, IDPs and host communities. Baselines may be available from concerned agencies).
    Based on the sample selection, conduct face-to-face, online or telephone surveys, collaborating with others as necessary to support this process, for example, UNHCR.
    Prepare an indicative and actionable work plan with time frame and an estimated budget for short and medium-term interventions.
    Compile raw data, clean and check these for consistency.
    Analyse data, draft an interim report based on initial analysis of data and submit for comments and inputs.
    Finalise the report based on comments and submit to the satisfaction of the ILO.

    Expected deliverables and time frame
    The rapid assessment will take a maximum of 1 month for completion from initial desk research to finalization of the report after incorporating comments from the ILO.
    Deliverables

    Desk review, survey questions and methodology including the sampling plan

    Indicative Deadline: Within 1 week upon signature of the contract**
    Indicative Amount of Payment: 40 % of the total contract amount

    Final report: Within max. 1 months upon signature of contract

    Indicative Amount of Payment: 60% of the total contract amount

    Desired background qualifications, experience and competences
    The consultant or service company should have the following experience, expertise and competences:

    Experience in primary information gathering, semi-structured interviews and focus group discussions with government, private sector, multilateral agencies, and other relevant key actors;
    Capacity to write high quality, concise and analytical reports;
    Experience in conducting labour market and socio-economic assessments (supply and demand elements of labour markets), including project and programme implementation at local level;
    Experience in research activities in forced displacement settings would be an advantage, as would experience in conducting assessments in Turkana County, and the East/Horn of Africa.
    Ability to collect data in Turkana during the assignment.

    [1] “Shared Responsibility, Global Solidarity: Responding to the socio-economic impacts of COVID-19”, United Nations, March 2020: https://www.un.org/sites/un2.un.org/files/sg_report_socio-economic_impac…
    [2] https://www.ilo.org/global/topics/coronavirus/impacts-and-responses/lang…
    [3] Transcript of video message by UN Secretary-General António Guterres, 9 April 2020: https://www.un.org/press/en/2020/sgsm20040.doc.htm
    [4] “UNHCR warns social and economic consequences of pandemic may be worse than health impact”, Euronews, 10 April 2020: https://www.euronews.com/2020/04/10/unhcr-warns-social-and-economic-cons…
    [5] The forced displacement crisis has increased in scale and complexity in recent years. According to UNHCR, there were about 70.8 million forcibly displaced persons in 2018, of whom about 25.9 million refugees and asylum-seekers.
    [6] Research reveals that the economic impact of COVID-19 could push a further half a billion people into poverty unless urgent action is taken: https://www.oxfam.org/en/research/dignity-not-destitution
    [7] Note: Locally, the direct effects of COVID-19 are going to be either through the virus, containment of the virus or supply chains. For example, enterprises in the construction sector in rural areas might be less affected than those in manufacturing in urban settings.
    [8] COVID-19 and the world of work, Country policy responses, ILO, Geneva, 2020: https://www.ilo.org/global/topics/coronavirus/country-responses/lang–en…

  • Senior Driver – G3

    Senior Driver – G3

    Grade: G3

    Vacancy no.: DC/DAR/GS/2020/06
    Application deadline (midnight local time Nairobi, Kenya): 28 May 2020

    Job ID: 3422
    Department: RO-Africa
    Organization Unit: CO-Dar es Salaam
    Location: Nairobi
    Contract type: Fixed Term

    Contract duration: 1Year

    Under article 4.2, paragraph (e) of the Staff Regulations, the filling of vacancies in technical cooperation projects does not fall under Annex I of the Staff Regulations and is made by direct selection by the Director-General.

    In order to support the best informed process in the filling of the above-mentioned vacancy by direct selection, the ILO invites interested candidates to submit their application online by the above date.

    The Following Are Eligible To Apply

    ILO Internal candidates in accordance with paragraphs 31 and 32 of Annex I of the Staff Regulations.
    External candidates*

    Introduction

    The ILO seeks to recruit a Senior Driver at the G3 level for a new project that will contribute to strengthening the capacity of the Kenyan Government to Address Child Labor and/or Forced Labor/Trafficking in Persons, and Violations of Acceptable Conditions of Work. The project seeks to promote enhanced enforcement of the legal framework and policies pertaining Child Labor and/or Forced Labor/Trafficking in Persons, and Violations of Acceptable Conditions of Work – this includes improvement of assistance services for victims of child labour and forced labour and strengthening partnerships to accelerate progress in addressing child labour, forced labour and violations of acceptable forms of work.

    Reporting line
    Under the overall responsibility of the Director of ILO Country Office for the United Republic of Tanzania, Burundi, Kenya, Rwanda and Uganda (CO-Dar Es Salaam), the Senior Driver will work under the direct supervision of the National Project Coordinator – Kenya to ensure that work is coordinated and integrated with related services and completed within processing timelines.
    The Senior Driver Position is located in Nairobi and will assist on the implementation of the project.

    Description Of Duties

    Ensure the provision of safe and reliable driving services for official purpose.
    Keep a timetable for arrivals and departures of officials and other authorized personnel and visitors. Meet officials and visitors at the airport including assisting, where necessary, with protocol, visa and customs formalities.
    Deliver and collect mail and documents and other items.
    Ensure cost-savings through proper use of vehicle and accurate maintenance of daily vehicle logs, preparation of the vehicle maintenance plans and documentation.
    Ensure proper day-to-day maintenance of assigned vehicles through timely minor repairs, arrangements for major repairs, timely changes of oil, check of tyres, brakes and water levels, car washing, etc. in order to keep the vehicle clean and in good running condition at all times.
    Ensure availability of all the required documents/supplies including vehicle insurance, vehicle registration, vehicle logs, office directory, map of the city/country, first aid kit and other MOSS-compliant equipment, and necessary spare parts in assigned vehicles.
    Where appropriate, schedule drivers and vehicles for use on a daily basis.
    Ensure that the steps required by rules and regulations are taken in case of involvement in accident.
    Inform the supervisor in a timely manner of (re)registrations and insurance procedures for all the office vehicles.
    Assist office staff in filing, photocopying and maintaining stores. Perform other miscellaneous office support functions such as messenger services..
    Perform other relevant duties as assigned.

    Required Qualifications

    Education

    Completion of primary education. Valid and clean driving licence. Knowledge of driving rules and regulations and skills in minor vehicle repair.

    Experience

    Four years of relevant work experience with a safe driving record. Driving experience with a UN agency, diplomatic or international organization is an advantage.

    Languages

    Good knowledge of the local language and working knowledge of English

    Competencies

    Excellent knowledge of local driving rules and regulations Good knowledge of local roads and conditions.
    Vehicle repair and maintenance skills
    Good knowledge of chauffeur protocol and courtesies.
    Good knowledge of security issues.
    Good knowledge of rules and procedures on vehicle management including maintenance of official vehicles and knowledge of mechanics and maintenance.
    Knowledge of administrative rules and regulations
    Basic computer skills to record information in IT systems
    In addition to the ILO core competencies [Integrity and transparency, Sensitivity to diversity, Orientation to learning and knowledge sharing, Client orientation, Communication, Orientation to change, Takes responsibility for performance, Quality orientation, Collaboration], this position requires:
    Ability to present a professional image at all times.
    Ability to deal calmly with unexpected circumstances or delays.
    Ability to lift heavy mail bags and boxes.
    Discretion and respect for confidentiality.
    Ability to work in a multicultural environment and to demonstrate gender-sensitive and non-discriminatory behaviour and attitudes.

    Recruitment process

    Please note that all candidates must complete an on-line application form. To apply, please visit the ILO Jobs website . The system provides instructions for online application procedures.

    Candidates assessed by the Panel and considered to be eligible for appointment but who are not selected for this vacant post may be offered an assignment to another position at the same or lower grade provided that they meet the minimum qualifications required.

  • Senior Finance and Administrative Assistant – G7(DC)

    Senior Finance and Administrative Assistant – G7(DC)

    Vacancy no.: DC/DAR/GS/2020/05
    Application deadline (midnight local time Nairobi, Kenya): 21 April 2020
    Job ID: 3406
    Department: RO-Africa
    Organization Unit: CO-Dar es Salaam
    Contract duration: 1 Year
    Under article 4.2, paragraph (e) of the Staff Regulations, the filling of vacancies in technical cooperation projects does not fall under Annex I of the Staff Regulations and is made by direct selection by the Director-General.
    In order to support the best informed process in the filling of the above-mentioned vacancy by direct selection, the ILO invites interested candidates to submit their application online by the above date.
    The Following Are Eligible To Apply
    ILO Internal candidates in accordance with paragraphs 31 and 32 of Annex I of the Staff Regulations.
    External candidates*
    The recruitment process for General Service positions is subject to specific local recruitment criteria. The ILO may only offer a contract to persons are Kenyan
    Technical cooperation appointments are not expected to lead to a career in the ILO and they do not carry any expectation of renewal or conversion to any other type of appointment in the Organization. A one-year fixed-term contract will be given. Extensions of technical cooperation contracts are subject to various elements including the following: availability of funds, continuing need of the functions and satisfactory conduct and performance.
    Conditions of employment for external candidates: In conformity with existing ILO practice, the appointment of an external candidate will normally be made at the first step of this grade. The entry level salary for this position is 2,818,220 (Kenyan Shilling) yearly.
    Introduction
    The International Labour Organization (ILO) is implementing a three year United Stated Department of Labour (USDOL) funded project that aims to contribute to strengthening the capacity of the Kenyan Government to Address Child Labor and/or Forced Labor/Trafficking in Persons, and Violations of Acceptable Conditions of Work. The project seeks to promote enhanced enforcement of the legal framework and policies pertaining Child Labor and/or Forced Labor/Trafficking in Persons, and Violations of Acceptable Conditions of Work – this includes improvement of assistance services for victims of child labour and forced labour and strengthening partnerships to accelerate progress in addressing child labour, forced labour and violations of acceptable forms of work.
    The Project is seeking to recruit a Senior Finance and Administrative Assistant (FAA) Position located in the Project Office in Nairobi, which is under the ILO Country Office (CO) for East Africa Dar Es Salaam and working closely with the ILO Decent Work Technical Support Team for Eastern and Southern Africa (DWT-Pretoria). The ILO Office for East Africa covering the countries of Tanzania, Kenya, Uganda, Rwanda and Burundi works with the member states governments, social partners – workers and employers organizations to enhance freedom of association, social dialogue, entrepreneurship, skills development, ending child labour, among others. The Office also supports technical cooperation projects in a number of areas related to its mandate in close collaboration with the umbrella organizations for employers and workers.
    As a team member of the Project, the incumbent provides para-professional finance and administrative services and is responsible for managing the completion of a range of support services in an efficient, effective and client-oriented manner. These relate to the delivery of administrative and office support, and will finance, travel and logistics and other operational related areas. Work involves the use of the enterprise resource planning (ERP) system. She or he ensures the correct application, interpretation and adaptation of established rules, regulations, policies, procedures and guidelines. The position holder evaluates, anticipates needs, determines priorities and provides inputs into the design and development of improved finance and administration support services and delivery processes. Work assignments are carried out under minimum supervision with the incumbent operating with a high degree of independence in delivering and evaluating the finance and administration services provided. Work is reviewed for feasibility of recommendations and impact of end results.
    Introduction Continue
    Reporting line
    Under the overall responsibility of the Director, ILO Country Office, Dar es Salaam and under the direct supervision of Project Manager, the incumbent will be responsible for the timely completion of finance and administration support services in a range of Finance and Administrative areas encompassing general administration and office support and may also encompass some HR related, travel and logistics and other operational areas. S/he shall evaluate and follow up on service provision to ensure optimum delivery in compliance with applicable standards; as well as ensure strategic and efficient management of project financial resources within the Donor expectations and ILO requirements.
    Internal contacts are with staff and managers in field offices, project locations and headquarters to enlist support and cooperation and to provide advice for the resolution of complex issues in compliance with applicable standards. Contacts are also to coordinate activities with other units for the delivery of interrelated services.
    External contacts are primarily with counterparts in UN agencies and other international organizations, non-governmental organizations (NGOs), embassies, permanent missions and concerned authorities to coordinate and resolve pending issues and seek opportunities for synergies and process improvements aiming at quality and cost effectiveness.
    This position will be based in Nairobi.
    Description Of Duties

    Project support and Administration

    Coordinate all project finance and administration activities, including, human resources, procurement, transport, IT, security, and administration and ensure they follow ILO rules, regulations, policies and procedures.
    Participate in the preparation and control of the work unit’s accounts regarding allocations and expenditures. Perform operations for effectuating expenditures and make adjustments to optimize utilization of funds. Act as certifying officer and approve actions in the enterprise resource planning (ERP) system.
    Review administrative correspondence and forms, including of a non-routine nature, prepared by other staff, and finalize correspondence requiring research and understanding of operational matters and knowledge of programme areas. Undertake quality control of outgoing documents for accuracy of information, grammar and style and compliance with applicable standards.
    Evaluate and propose improvements to work methods and processes. Assess the impact of changes and make recommendations on follow up actions. Liaise closely with other administrative areas to ensure effective and smooth service design and delivery, recommending improvements on interrelated processes.
    Conduct research and statistical analysis related to Finance and Administration issues. Coordinate and prepare budget-related reports and statistics to support the preparation of programme and budget and work plan documentation and financial and technical progress reports for donors. Provide other inputs for internal policy papers or for use in interagency meetings.
    Keep abreast of changes to administrative rules, regulations, policies, procedures, guidelines and other developments and provide guidance and deliver training to team members and staff with the view to building knowledge. Provide briefings to staff on operational and administrative issues. Resolve non-standard issues.
    Attend and participate in meetings and workshops of UN agencies dealing with operational and administrative UN Common System matters. Prepare information notes on key issues and developments and follow up as required.

    Budgeting and Finance

    Undertake project budgeting, budget revisions and rephasals in order to respond to implementation strategy. Offer technical advice to the project manager on the best course of action in order to align budget with emerging implementation issues. Draft budget related correspondences for review by the Project Manager. Monitor allocation and activity expenditure to advise on the project status through project highlighting approved funds, allocated funds and committed funds for purpose of determining project delivery rates
    Ensure Project Office compliance with Internal Control Framework, Delegation of Authority and segregation of duties and responsibilities through innovative solutions that respond to project implementation. Review emerging practices and where necessary design and recommend financial controls that respond emerging financial risks.
    Manage projects assets and liabilities and ensure up-to-date records on inventory. Prepare annual assets inventory summaries on asset movements and balances. Ensure that assets are well taken care of according to applicable guidelines and are in working conditions. Ensure that project records are safely kept.
    Process different financial transactions such as purchase orders, travel requests and claims, payment vouchers, payment journals, bank transfers through online banking platform
    Participate or support in ILO and Donor project audits, review audit and verifications findings, come up with corrective plan, and engage relevant project staff for successful corrective actions
    Perform other relevant duties as assigned.

    Required Qualifications
    Education
    Completion of secondary school education supplemented by a formal training in accounting and/or finance and administrative field from a recognized commercial school or equivalent.
    Experience
    7 years of progressively responsible finance/accounting and general administration experience. Office support work experience including various senior level support services. Experience of working with an enterprise resource planning (ERP) system could be an advantage..
    Languages
    Excellent spoken and written knowledge of English. Good knowledge of another official language of the duty station.
    Competencies

    Excellent knowledge of a range of operational areas.
    Good knowledge of PC software (including word processor and spreadsheet and presentation software) such as Microsoft Office.
    Knowledge of methods and techniques for assessing quality and efficiency of process execution.
    Knowledge of the substantive nature of ILO programmes and activities.
    Knowledge of UN Common System policies in the area of administration and operations.
    In addition to the ILO core competencies [Integrity and transparency, Sensitivity to diversity, Orientation to learning and knowledge sharing, Client orientation, Communication, Orientation to change, Takes responsibility for performance, Quality orientation, Collaboration], this position requires:
    Ability to interpret and work within the applicable rules, regulations, policies and procedures.
    Ability to adapt quickly to new software and systems.
    Ability to coordinate and oversee a broad range of administrative activities.
    Ability to search, retrieve and compile information from a variety of sources.
    Good drafting skills.
    Analytical skills and attention to detail.
    Ability to supervise support staff.
    A high degree of discretion with sense of responsibility in dealing with confidential matters.
    Interpersonal skills, tact and diplomacy when dealing with others.
    Ability to work in a multicultural environment and to demonstrate gender-sensitive and non-discriminatory behaviour and attitudes.
    Demonstrated to ability to work and communicate with people in a polite, courteous and cooperative manner.
    Ability to apply conceptual approaches to accounting and finance.
    Must display high standards of ethical conduct.

    Recruitment process
    Please note that all candidates must complete an on-line application form. To apply, please visit the ILO Jobs website . The system provides instructions for online application procedures.
    Candidates assessed by the Panel and considered to be eligible for appointment but who are not selected for this vacant post may be offered an assignment to another position at the same or lower grade provided that they meet the minimum qualifications required.
    Fraud warning
    The ILO does not charge any fee at any stage of the recruitment process whether at the application, interview, processing or training stage. Messages originating from a non ILO e-mail account – @ilo.org – should be disregarded. In addition, the ILO does not require or need to know any information relating to the bank account details of applicants.

  • Head of SME Insurance

    Head of SME Insurance

    PURPOSE OF THE ROLE:
    This role manages the establishment, implementation and evaluation of production and profitability goals. This position has direct accountability for the business results of the profitability, penetration and/or volume within a specific account, segment, geographic area, product or line of business.
    PRINCIPLE DUTIES AND RESPONSIBILITIES:

    Ensure that production growth targets are achieved and provide leadership to take remedial action to address shortfalls
    Take accountability for Profit Centre P&L
    Develop and sign off new and retention business budgets with Business Development Manager and Branch Manager
    Business Operations
    Establish / execute strategic business plans to achieve profitable growth in line with Profit Centre & country targets
    Prepare, manage and execute production and expense budgets in line with Profit Centre & country targets.
    Manage estimate and reporting processes and prepare ad hoc financial and management reports
    Portfolio Management
    Ensure adherence with all underwriting guidelines and bulletins
    Manage the portfolio in profitable and sustainable growth, closely following claims activity trends
    Ensure adherence with all reporting requirements
     Deal with escalations Business Development and Retention
    Keep abreast of market changes and trends. Provide strategic direction for new business / new product development
    Seek opportunities to improve synergies and lead cross-sell initiatives with other profit centers
    Provide leadership for pipeline development and management
    Develop and maintain strong personal and professional relationships with clients and support GM’s to build strategic relationships
    Expense control
    Manage all expenses within budget. Continuously work to reduce the expense ratio through constant attention to efficiencies and opportunities to maximize productivity through streamlining of processes

    Audit and Compliance

    Ensure adherence to audit requirements
    Ensure adherence to regulatory and compliance requirements
    Performance Management
    Set objectives for direct reports, provide input for objectives of matrix reports and ensure that staff objectives / KPI’s are aligned to achievement of business goals
    Ensure that appropriate training and development is provided to meet regulatory requirements, build technical skill for delegation of underwriting authority and encouragement of personal growth

    Talent Management

    Work with HR to ensure that staff development plans are in place with feedback and follow-up

    QUALIFICATIONS:

    Graduate level degree in Insurance; Business, economics, or marketing
    Professional Insurance qualification aligned to market/ regulatory requirements (ACII/CII)
    Computer literate and proficient in the use of relevant software
    Ability to work in a matrix organization and liaise with multiple departments

    SKILLS

    Excellent Verbal & Written Communication Skills
    Team Building Skills
    Strong Entrepreneurial Skills
    Presentation Skills
    Ability to analyze complex problems, interpret operational needs, and develop integrated, creative solutions.
    Strong interpersonal skills
    People Management skills

    EXPERIENCE:

    5-10 years short term insurance underwriting experience, including at least 2 years in line of business
    3-5 years people Management Leadership

    COMPETENCIES
    Technical

    Risk Analysis and Pricing
    Distribution Management
    Products Knowledge
    Policies & Regulations
    Portfolio Management

    Leadership

    Dealing with ambiguity
    Customer Focus
    Negotiating
    Drive for results
    Building effective teams and develop Talent
    Presentation Skills
    Innovation Management
    Business Acumen
    Problem Solving
    Change Management

    It has been and will continue to be the policy of American International Group, Inc., its subsidiaries and affiliates to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.
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  • PR and Marketing Officer

    PR and Marketing Officer

    Details:
    Automobile Association of Kenya is a National Motoring Association dedicated to promoting and safeguarding the interests and safety of member motorists while on the road. AAK’s long heritage, international affiliation, countrywide branch network and a team of highly qualified professional and technical team, assures our members of a stress free motoring experience.
    The association takes leadership in vehicle valuation & inspection, driving school, road rescue services, insurance brokerage, driver reference bureau, international driving permits and carnet de passé, defensive driving training, mileage guidance, among other services.
    To support its growth strategy, the Association seeks to recruit highly motivated professional to fill the position of a PR and Marketing Officer – Road Safety. Reporting to the PR and Marketing Manager, this position is responsible for coordinating Road Safety activities with an objective of improving Road Usage.
    Key Responsibilities

    Develop and implement AAK’s Road Safety strategies.
    Source for partners and sponsors to participate and implement annual Road Safety initiatives.
    Facilitate the education and general advisory for members of AAK and the public on road safety.
    Liaising with FIA, IRS and other international bodies in implementing Road Safety projects and initiatives.
    Conduct research on Road Safety matters and report to Management.
    Advise members and the public on road usage with the aim of improving behaviour through information, communication and education.
    Organize road safety campaigns to raise awareness, mobilize communities and advocate for change to improve sustainable transport and road safety.
    Evaluate the impact of the Road Safety Campaigns.
    Play an advocacy role on matters road safety by representing the Association in Road Safety fora.
    Ensure member engagement through communication and other member engagement activities.
    Act as a liaison between AAK and partners and regulatory agencies.
    Organize National and local activities on road safety involving target groups.  
    Participate in the design and delivery of Road Safety Campaign materials and message to the target group.
    Conduct surveys on certain areas of road Safety and report on the same.

    Minimum job requirements:
    For appointment to this position one must have:

    Degree in PR and Communication or a Business related Course or its equivalent.
    Minimum 3 Years’ experience in PR and Marketing…
    Experience in Road Safety matters is desirable and an added advantage.
    Must demonstrate past experience in coordinating CSR campaigns.
    A genuine passion in Road Safety matters.
    Ability to work with minimum supervision.
    Good presentation and communication skills.
    Strong interpersonal and relationship management skills.
    Excellent Customer Experience skills.
    Ability to lead and motivate a team.
    Competent IT skill