Jobs Kenya

Company Founded: Founded in 1904

  • Volunteer Accountant at Rights-Based Reproductive Health NGO [251] in Kenya (4-6 weeks)

    Volunteer Accountant at Rights-Based Reproductive Health NGO [251] in Kenya (4-6 weeks)

    Specifically, they are seeking a volunteer to provide support in the following two area:

    Review and re-validate their standard operating procedures and finance manual

    Make any recommendations for improved, updated finance and operations protocols that maintain controls while delegating authority. Work with the team to create an updated finance manual with supportive scripts and aids. Evaluate budgetary planning and work with senior leadership to create budgets and migrate them into QuickBooks for regular budget-to-actuals variance analysis.

    Review and refine systems to facilitate monthly management reports and dashboards

    Examine data collection and how it leads up to management and board reports and decision-making, before making recommendations for improvements, developing the templates for monthly, quarterly and annual management reports, and introducing automated management dashboards.

    Apply via :

    jobs.accaglobal.com

  • Engineering Coordinator

    Engineering Coordinator

    Job Description

    Reporting to the Cluster Chief Engineer, responsibilities and essential job functions include but are not limited to the following:

    Consistently offer professional, friendly and engaging service.
    Maintain complete knowledge of and comply with all departmental policies/service    procedures/standards.
    Able to maintain financial checkbook and accurately close month end.
    Handle Guest concerns and react quickly, logging and notifying the proper areas.
    Maintain inventory/attic stock.
    Coordinate with royal services for closing of Job orders.
    Actively participate in daily briefing and department meetings.
    Ensure staff is informed daily about priorities in their section.
    Follow departmental policies and procedures.
    Report necessary maintenance items.
    Follow all safety and sanitation policies.
    Other duties as assigned.

    Qualifications

    Diploma in Electrical/Mechanical/Civil Engineering’ or any other technical Engineering field.
    Minimum 1 year experience in a clerical capacity in a hotel Engineering environment.
    Experience with Hotel Property Management System would be beneficial.
    Strong organizational and communication skills.
    Able to convey information and ideas clearly.
    Ability to evaluate and select among alternative courses of action quickly and accurately.
    Work well in stressful, high-pressure situations.
    Effectively listening, understanding and clarifying the concerns and issues raised by       coworkers and guests.
    Must be able to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work well with limited supervision.

    Apply via :

    jobs.smartrecruiters.com

  • Waiter

    Waiter

    Job Description

    You are an ambassador for the exceptional service and cuisine that are hallmarks of our food & beverage experience. Your warm, personal attention and knowledge of our outstanding offerings makes guests feel unique and valued.
    What is in it for you:

    Employee benefit card offering discounted rates in Accor worldwide for you and your family
    Learning programs through our Academies designed to sharpen your skills
    Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
    Career development opportunities with national and international promotion opportunities. The sky is your limit

    What you will be doing:

    Assist guests regarding menu items in an informative and helpful way.
    Have full knowledge of beverage lists and promotions, menu items and preparation methods.Speaks passionately and informatively about the offerings. 
    Follow all safety and sanitation policies when handling food and beverage.
    Sets up and tear down service stations.  
    Taking table orders for all food and beverage from the guests and serve in a professional and positive manner. 
    Provides service within Fairmont and Hotel Standards 
    Fosters a welcoming culture. 
    Crisp, Efficient Food and beverage service with excellent rapport building – provides an experience, not just a meal. 
    Cash Handling 
    Tailors Service flow to the diner’s needs 
    Review daily reports, arrival, VIP, group following up on action items. 
    Aware of all business within hotel on a daily basis and able to guide guests accordingly. 
    Work behind the bar as bar server on occasions, and to supervise the smooth running of the outlet. 
    Attend to all guest requests, being constantly aware of anticipating guests needs. 
    Ensure smooth running of each table. 
    Help to ensure the smooth running of all guests requirements and needs on each table. 
    Clear away any used crockery, cutlery etc. 
    On occasions, be allocated to the buffets to check for replenishment, cleanliness and respond to guest requests.

    Qualifications

    Your experience and skills include:

    Minimum 1 year experience in Food and Beverage preferably at a luxury property 
    An operational knowledge and proficiency in Point of Sale System an asset 
    Excellent written/verbal communication and interpersonal skills  
    Strong guest service orientation 
    Able to balance a variety of conflicting priorities while providing guest service
    Strong interpersonal and problem solving abilities.
    Ability to work well under pressure in a fast-paced environment.
    Ability to work cohesively and collaboratively as part of a team.

    Apply via :

    jobs.smartrecruiters.com

  • Housekeeping Supervisor

    Housekeeping Supervisor

    Job Description

    Lead and supervise the day-to-day operation of the department to ensure service standards are observed.
    Handle guest concerns and respond quickly, logging and notifying the areas of focus.
    Ensure Room Attendants are informed daily about priorities in their section
    Work closely with the maintenance team to report necessary repairs and renewals.
    Ensure a clean and safe working environment, and actively participate in health and safety initiatives.
    Conduct daily briefings with staff at floor level. Manage and supervise all tasks of his/her team.

    Qualifications

    Bachelors Degree in Hotel Management or  Diploma in Housekeeping 
    At least  two (2) years of relevant experience in a similar capacity preferable in a reputable luxurious international hotel
    Good working knowledge of Opera & Microsoft Suite i.e. MS Excel, Word, & PowerPoint.
    Ability to take on a physically demanding job
    A commitment to delivering high levels of guest service and cleanliness
    Strong interpersonal and problem-solving abilities
    Ability to work well under pressure in a fast-paced environment
    Ability to work cohesively and collaboratively as part of a team

    Additional Information

    Employee benefit card offering discounted rates in Accor worldwide
    Learning programs through our Academies
    Opportunity to develop your talent and grow within your property and across the world!
    Ability to make a difference through our Corporate Social Responsibility activities
    Be part of creating the historic story of rehabilitating and releasing the rare Mountain Bongo that was heading toward extinction.
    Working with a hotel rich in history and known for exemplary services while growing your career
    Work and learn in a magical luxury property

    Apply via :

    jobs.smartrecruiters.com

  • Cluster Executive Chef Royal Service Agent

    Cluster Executive Chef Royal Service Agent

    Job Description

    Cluster Executive Chef

    Your leadership as Cluster Executive Chef will ensure the highest possible quality with regard to preparation, presentations and menu selection. The Cluster Executive Chef will effectively lead our culinary department, recruiting and developing a team of professionals who will continually strive to be the best at the Norfolk and Mara Safari Club.  

    What is in it for you:

    Employee benefit card offering discounted rates in Accor worldwide
    Learning programs through our Academies and the opportunity to earn qualifications while you work
    Opportunity to develop your talent and grow within your property and across the world!
    Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21

    What you will be doing:

    Reporting to the Cluster Director of Operations, responsibilities and essential job functions include but are not limited to the following: 

    Frequently tour through all Kitchens, Stores and other food production facilities at the Norfolk and Mara Safari Club ensuring the highest possible hygiene and maintenance standards.
    Meet daily with Culinary Management to communicate daily operational challenges & successes.
    Promote a fun, professional and disciplined work environment
    Lead by example using Fairmont’s Mission, Vision and Values,
    Support/Coach/Lead and Motivate kitchen colleagues & managers.
    Chairs weekly Sous Chef meeting.
    Ensure all kitchen colleagues & managers are aware of standards and expectations.
     Ensure proper hygiene and Health Authority, promoting Health and Safety at all time.
    Ensure that safe catering requirements are met.
    Conduct daily walk through hotel kitchens and accompanying areas to ensure proper cleanliness.
    Strive to improve all food preparations, presentations & menu selections.
    Attend CES committee meetings with Sous Chefs and colleagues to address colleague CES issues and create action plans to improve results.
    Approve all food menus including Banquet, IRD and outlets.
    Actively walk through the hotel to ensure all outlets and Banquet rooms exceed Fairmont standards in terms of food quality and set-ups.
    Interact closely with catering department to assist in meal co-ordination while meeting with clients.
    Ensure all VIP & Royal visits are handled and prioritized properly.
    Continually expand on our current food product to lead our colleagues to the next level.
    Strives to increase all hotel Trust You results. Attend J.D.P. communication meetings for food quality, menu content and timeliness of service.
    Keep current on new trends in the market place.
    Ensure that the Culinary managers utilize progressive corrective actions to correct, supervise and coach colleagues that need improved performance.
    Strive to achieve monthly labour and food cost budget
    Minimize wastage/spoilage in all kitchen areas.
    Strive to ensure that projects are completed by assigned deadlines.
    Conduct spot checks of hotel suppliers and other companies that would like to supply the hotel.
    Conduct meeting with food suppliers, review products, prices, quality, delivery etc.
    Maintain staffing guidelines, as to yearly budgets/business, hires, disciplines, terminates if required
    Attends hotel/division/leader meetings.
    Strives to gain “A” rating in the country.
    Maintain storeroom par level and realize the importance of food turnovers.
    In conjunction with the Chief Steward, maintain the chine, glassware and silver inventories.
    Hold performance reviews with the Executive Members of the culinary department.

    Qualifications

    Your experience and skills include:

    Minimum 3 years experience as an Executive Chef in a 5-star luxury property
    Great and proven leadership skills
    Fine Dining and Banqueting experiences in a 5-star luxury property is a must
    Have a strong working knowledge of International Cuisine.
    Ability to create great guest experiences with a beautiful, vast and extensive space
    Experience working in Europe or Asia is an asset.
    Proven track record of cost control including food, equipment, labour and wastage to meet the food quality goals and the hotel’s financial goals.
    Enthusiastic and with an outgoing personality who is very guest-driven
    Demonstrate a real passion for menu planning leadership
    Strong understanding of HACCP
    Accreditation from a recognized Culinary School.

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Finance Analyst

    Finance Analyst

    The role holder will be responsible for creating dashboards  and data modelling, which will be used by senior management in decision making.

    Apply via :

    jobs.accaglobal.com

  • Jnr Sous Chef – Pastry Pastry Chef Hygiene Supervisor Front Desk Agent

    Jnr Sous Chef – Pastry Pastry Chef Hygiene Supervisor Front Desk Agent

    Job Description

    We are looking to grow our team and engage a highly motivated and passionate Junior Sous Chef – Pastry who will work closely with the team to drive and deliver on the Fairmont promise, turning moments into special memories.

    This position is responsible for assisting in supervising the overall pastry operations, ensuring maximum guest satisfaction through planning, organizing, directing and  controlling the operation and  administration. Ensuring all standards as set by the hotel and  regulated by local authorities, as well as all hygiene, cost control systems are followed and  maintained. At the same time to work closely with Food and Beverage and other operational departments.

    Key Areas of Responsibility

    Pastry Kitchen Operations

    Assign in detail, specific duties to all employees under your supervision and instruct them in their work, in order to manage the daily Pastry operation, quality control and food hygiene.
    Ensuring creative menu planning, all recipes and product yields are accurately costed, reviewed regularly, as well as MEP is done according to recipes, portion control and waste minimization.
    Ensure that pastry stock levels within the department are of sufficient quantity and quality in relevance to the hotel occupancy and forecasts.
    Collaborate with the Culinary team and Head of Pastry and respective and teams, to create a yearly marketing plan for the outlet.
    Check the taste, temperature and visual appeal of pastry items prepared to ensure that the quality and portion are consistent and as per specifications set out.
    Leading by example on all hygiene requirements (safe personal hygiene and sanitary food-handling practices, labelling and FIFO/FEFO practices)
    Ensure that all safety, health, security and loss control policies and procedures and government legislation are adhered to
    Practice strict control of food portioning and  wastage, ensuring gross food profitability

    Guest and Service Delivery

    Interacts with guests to obtain feedback on product quality and service levels
    Responds to and handles guest priorities and  reports to seniors for further resolve
    Provides guidance to junior kitchen staff members, including within pastry and bakery sections

    Leading others

    Work closely with leaders to understand all financial budgets and goals and deliverables
    Manage and provide leadership to all subordinate such as Chef De Partie -Pastry, Commis-Pastry as well as stewarding and ensure adherence to all company and hotel policies and procedures at all times.
    Project a positive and motivated attitude amongst all colleagues and conduct regular team meetings where active attendance is key.
    Ensure positive and constructive feedback on work performance is given to encourage a positive and eager environment.
    Set example to others on personal hygiene and cleanliness on and off duty.
    Perform other reasonable duties as assigned

    Qualifications

    College Diploma or Degree  in Culinary Arts – Pastry preferred
    Experience in Luxury hotel offering leadership in Pastry
    Minimum of four (4)years relevant experience in similar position, preferably in similar operations style and luxury property
    Strong working knowledge with computer, MS office, Opera, MC
    Good reading, writing and oral proficiency in English language
    Passionate, energetic and self-motivated individual who can deliver exceptional performance.
    Excellent culinary and organizational skills.
    A team player with communication and interpersonal skills.
    Ensure consistency and people training, including development and continuous assessment
    Apply with up to date CV and Portfolio of own creative executions showcasing skills and techniques.

    Additional Information

    Employee benefit card offering discounted rates in Accor worldwide
    Learning programs through our Academies
    Opportunity to develop your talent and grow within your property and across the world!
    Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
    Be part of creating the historic story of rehabilitating and releasing the rare Mountain Bongo that was heading toward extinction.
    Working with a hotel rich in history and known for exemplary services while growing your career
    Work and learn in a remote luxury property

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Front Desk Agent

    Front Desk Agent

    Job Description

    First impressions are everything! As a Front Desk Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.

    What is in it for you:

    Employee benefit card offering discounted rates at Accor worldwide
    Learning programs through our Academies
    Opportunity to develop your talent and grow within your property and across the world!
    Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

    What you will be doing:

    Consistently offer professional, friendly, and engaging service
    Handle all Guest requests promptly and efficiently
    Follow Front Office policies, procedures, and service standards
    Welcome, check-in, and check-out guests
    Greet, check-in, respond to requests and settle accounts while providing exceptional service
    Take the initiative to add a personalized experience
    Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling 
    Assist guests regarding hotel facilities in an informative and helpful manner
    Efficiently handle all guest queries and requests
    Promptly and pleasantly handle phone calls and guest messages
    Ensure that the guest services Desk is appropriately supplied and stocked at all times
    Follow all safety and sanitation policies
    Adhere to the hotel’s vehicle handling and safety policies while driving hotel and guest vehicles
    Have full knowledge of the hotel’s emergency procedures
    Maintain a safe working environment
    Assist Front Office with administrative duties as required
    Participate in meetings
    Other duties as assigned

    Qualifications

    Your experience and skills include:

    Fluency in English (additional languages are an asset)
    Ability to multitask in a dynamic environment while maintaining composure
    Excellent written and verbal communication skills with a knack for building rapport with guests
    Strong organisational and leadership abilities
    Proficiency in Microsoft Windows programs
    Previous work experience in hospitality or customer service
    Ability to create unforgettable impressions by surpassing guest expectations
    Proficiency in cash handling
    Capacity to address guest requests and resolve issues sensitively and professionally
    Demonstrated ability to make independent decisions, solve problems, and manage events autonomously
    Team player mentality with a willingness to continuously develop and learn
    Precision in work and keen attention to detail

    Apply via :

    jobs.smartrecruiters.com

  • Front Office Supervisor

    Front Office Supervisor

    Job Description

    Front Office Supervisor

    Creating an engaging work environment for Colleagues of Fairmont Hotels & Resorts is as important as turning moments into memories for our guests. The standards and values you model as Assistant Housekeeping Manager will inspire your team – not only to ensure exceptional guest rooms, public areas and heart of the house areas, but also to grow their careers with Fairmont.

    What is in it for you:

    Employee benefit card offering discounted rates in Accor worldwide
    Learning programs through our Academies and the opportunity to earn qualifications while you work
    Opportunity to develop your talent and grow within your property and across the world!
    Ability to make a difference in the local community through our Corporate Social Responsibility activities, like ESG

    What you will be doing:

    Reporting to the Front Office Manager, responsibilities and essential job functions include but are not limited to the following: 

    To be responsible for the day-to-day operations of Front Office with a primary focus on providing outstanding service to our internal and external guests as laid out in our front office standards.
    To lead and coach the front desk  team towards achieving the highest levels of exceptional guest service and colleague satisfaction results, through the application of all our standards and policies.
    Ensure that the reception, Lobby area and the Business centre are always clean, mis en place in place
    To handle guest requests inquiries and complaints in a pleasant, professional and accommodating manner
    Seeks feedback on guest satisfaction and responds to guest enquiries or complaints within 24 hours completing this with a follow up to the AFOM or FOM in accordance to our values, mission and vision. Follow ups on all GIA’s raised to ensure all the raised issues have been addressed.
    Ensure co-ordination for all groups arriving are done in advance i.e. check in, baggage handling, luggage collection upon check in/out e.t.c are handled with utmost attention to minimize crowding in the lobby both on arrival and departure.
    Attend Resume meetings organized by the Catering teams for expected and arriving guests.
    Ensure that the Three day Window is done for all arrivals to check that all the billing instructions and future reservations are all in order
    Assist the FPC Co-ordinator with the FPC Arrivals, checking of the VIP rooms prior to arrival as well as ensure that the Loyalty Program enrollments are done.
    Ensure that they are the Up sell champions for the Up sell program for the front office to assist maximize our room revenues.
    Assist Assistant FOM to conduct daily trainings for the front desk agents.
    To keep uniform neat and clean and be well groomed in accordance to rules in the Colleague Handbook as well as ensure that every work area is perfection clean.
    Handle other projects and tasks as assigned by the FOM.

    Qualifications

    Your experience and skills include:

    Previous leadership experience required
    Previous Property Management System experience required
    Computer literate in Microsoft Window applications required
    University/College degree in a related discipline preferred
    Must possess a professional presentation
    Strong interpersonal and problem solving abilities
    Highly responsible & reliable
    Ability to work well under pressure in a fast paced environment
    Ability to work cohesively as part of a team
     Ability to focus attention on guest needs, remaining calm and courteous at all times

    Apply via :

    jobs.smartrecruiters.com

  • Food & Beverage Supervisor

    Food & Beverage Supervisor

    Job Description

    Food & Beverage Supervisor
    Passionate about guest interaction, food and beverage? As a Food & Beverage Supervisor, you will lead your team to create unforgettable Food & Beverage experiences for our guests.
    What you will be doing:

    Assist in leading, mentoring and training the Food & Beverage Operations team
    Supervise and delegate duties;
    Ensure brand standards are maintained
    Liaise with kitchen to ensure the highest standard of food quality and visual appeal
    Effectively handle guest complaints.
    Assist with rostering, taking into consideration forecast, wage cost, staff requests etc.
    Ensure staffing levels are adequate for the next service period, making adjustments to the roster where necessary
    Ensure beverage cost is maintained to budget Report any shortages in equipment to the manager
    Conduct staff training including induction, product knowledge
    Counsel staff if not performing to the Outlet’s standards
    Attend and actively participate in necessary meetings
    Be able to take charge of the outlet/area in the absence of the Manager
    Daily stock ordering
    Flexibility to work in all F&B areas

    Qualifications

    Your experience and skills include:

    Diploma in Hospitality Management
    1-2 years experience in a 4* or 5* Hotel
    Service focused personality is essential and a passion for everything food and beverage
    Previous experience in a similar leadership role is an asset
    Strong interpersonal and problem solving abilities and the ability to lead by example

    Apply via :

    jobs.smartrecruiters.com