Jobs Kenya

Company Founded: Founded in 1904

  • Front Desk Agent

    Front Desk Agent

    First impressions are everything! As a Reception Agent with Fairmont Hotels & Resorts you have the opportunity to provide a welcome experience like no other. Your personalized greeting, care in Guest room selection and knowledge of the hotel will ensure our Guest have a lasting memory of their visit.
     
    Summary of Responsibilities:
     
    Reporting to the Assistant Front Office Manager, responsibilities and essential job functions include but are not limited to the following: 

    Consistently offer professional, friendly and engaging service

    Greet, check in and settle guest accounts while ensuring all service standards are followed

    Assist guests regarding hotel facilities in an informative and helpful way

    Respond to each Guest who approaches the Reception Desk

    Drive rate through up-selling room brands

    Follow department policies, procedures and service standards

    Follow all safety policies

     
    Qualifications:

    Proficiency in English (verbal and written), second language an asset

    Previous customer related experience preferred

    Previous PMS experience an asset

    Computer literate in Microsoft Window applications an asset

    Must be able to type 25 words per minute

    Must possess a professional presentation

    Strong interpersonal and problem solving abilities

    Highly responsible & reliable

    Ability to work well under pressure in a fast paced environment

    Ability to work cohesively with fellow colleagues as part of a team

    Ability to focus attention on guest needs, remaining calm and courteous at all times

    Physical Aspects of Position (include but are not limited to): 

    Frequent standing and walking throughout shift

    Occasional kneeling, pushing, pulling, lifting

    Occasional ascending or descending ladders, stairs and ramps

    Visa Requirements:  Eligible to work in Kenya

  • Landscaping Manager

    Landscaping Manager

    Job description
    Is responsible for the maintenance and landscaping of outdoor areas and facilities. They coordinate and oversee the work of personnel who care for plants, repair walkways, and remove litter. … Depending on the state, ground maintenance workers who apply pesticides might need to earn a license.
    Hotel Overview
    Everyone agrees that the Mount Kenya Safari Club Nanyuki is an exclusive retreat. Situated some one hundred and ninety kilometres to the north of Nairobi, on the slopes of Mount Kenya, it has a reputation for relaxed elegance. Many of the world’s famous names, be they royalty, film stars or merely the rich, seek it out as a secluded haven where, although you do your safari during the day, you always dress for dinner.
    Summary Of Responsibilities
    Reporting to the Room Division Manager and job essentials and not limited to

    create operational and safety procedures
    draft budgets
    They determine the equipment and services required for jobs and submit cost estimates.
    maintenance and repair of outdoor features, such as irrigation systems, fences, or benches
    Consistent trainings for the grounds team
    Prepare daily schedules for the grounds team.
    Consistently offers professional, engaging and friendly service
    coordinate with other departments or specialists, and they might perform grounds maintenance duties if necessary.

  • Food and Beverage Manager Director of Revenue

    Food and Beverage Manager Director of Revenue

    Summary of Responsibilities:
    Reporting to the General Manager, responsibilities and essential job functions include but are not limited to the following: 

    Consistently offer professional, friendly and engaging service
    Support the General Manager in the overall management and strategic direction of the hotel, assuming the responsibilities of the Area General Manager in their absence
    Oversee the operations functions of the hotel, including but not limited to Food and Beverage and Rooms Division
    Lead and support all departments in the achievement of their financial and operational targets through establishment of a positive culture, clear expectations and policy & procedural implementation
    Assist in the preparation, presentation and subsequent achievement of the hotel’s annual Operating Budget, Marketing & Sales Plan and Capital Budget
    Ensure that monthly financial outlooks for Rooms and Food & Beverage are on time, on target and accurate
    Ensure full compliance to Hotel operating controls
    Actively involved in the recruitment process of leadership positions within the operating departments
    Follow department policies, procedures and service standards
    Follow all safety policies 
    Other duties as assigned

    Qualifications:

    Previous experience in a senior leadership role, within a similar hotel brand required
    Extensive Hotel operations experience required
    Demonstrated knowledge of budget planning and financial controls
    Computer literate in Microsoft Windows applications required
    University/College degree in a related discipline preferred
    Strong interpersonal and problem solving abilities
    Highly responsible & reliable
    Ability to work well under pressure in a fast paced environment
    Ability to work cohesively as part of a team
    Ability to focus attention on guest needs, remaining calm and courteous at all times  

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  • Concierge Gift Shop Attendant Executive Sous Chef

    Concierge Gift Shop Attendant Executive Sous Chef

    Summary of Responsibilities:
    Reporting to the Assistant Front Office Manager, responsibilities and essential job functions include but are not limited to the following: 

    Consistently offer professional, friendly and engaging service
    Assist guests with mail, messages, and any plans or arrangements they require
    Assist with any plans or arrangements the guest intends to make during their stay
    Assist guests regarding hotel facilities in an informative and helpful way
    Follow department policies, procedures and service standards
    Follow all safety policies 
    Other duties as assigned

    Qualifications:

    Previous customer related experience an asset
    Must possess a professional presentation
    Must possess outstanding guest services skills and sophisticated verbal & written communication skills
    Computer literate in Microsoft Window applications an asset
    Strong interpersonal and problem solving abilities
    Highly responsible & reliable
    Ability to work well under pressure in a fast paced environment
    Ability to work cohesively with fellow colleagues as part of a team
    Ability to focus attention on guest needs, remaining calm and courteous at all times

    Physical Aspects of Position (include but are not limited to): 

    Frequent standing and walking throughout shift
    Occasional kneeling, pushing, pulling, lifting
    Occasional ascending or descending ladders, stairs and ramps
    Frequent standing and walking throughout shift

    Visa Requirements: Must be a Kenyan Citizen.

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  • Securty Guard

    Securty Guard

    Job description
    At Fairmont Hotels & Resorts, ensuring the safety and wellbeing of our Colleagues, guests and visitors is an integral part of our operations. As a Security Officer, your attentiveness, efficiency and commitment will ensure your hotel remains a safe, enjoyable workplace and travel destination.
    Hotel Overview
    The Fairmont Mara Safari Club, a luxury Resort Hotel in Kenya. Surrounded on three sides by the breathtaking Mara River, and on the edge of the World’s Seventh “New” wonder of the World – The Maasai Mara – Fairmont Mara Safari Club is the epitome of tented luxury.
    Summary Of Responsibilities
    Reporting to the Senior Security Supervisor responsibilities and essential job functions include but are not limited to the following:

    Consistently offer professional, friendly and engaging service
    Ensure the overall safety and security of the hotel guests, Colleagues and hotel premises
    Act as a member of the Emergency Response Team, responding in cases of fire, accident, safety concerns and calls for medical assistance
    Ensure that any violations to law or hotel policy is investigated and reported
    Respond to all emergency situations and provide First Aid and C.P.R. as required
    Correct and report any fire hazards or health and safety hazards
    Report and investigate occurrences of accidents, complaints, criminal activity, and crisis situations
    Conduct regular floor patrols, cash counts and crowd control
    Conduct departmental key control audits and maintain key control records
    Maintain computer records of all actions in a Daily Activity Report
    Assist guests regarding hotel facilities in an informative and helpful way
    Follow department policies, procedures and service standards
    Follow all safety policies
    Other duties as assigned

    Qualifications

    Previous experience in a Security role required
    Computer literate in Microsoft Window applications required
    Certification in CPR First Aid required
    University/College degree in a related discipline preferred
    Must possess a professional presentation
    Strong interpersonal and problem solving abilities
    Highly responsible & reliable
    Ability to work well under pressure in a fast paced environment
    Ability to work cohesively with fellow colleagues as part of a team
    Ability to focus attention on guest needs, remaining calm and courteous at all times

    Physical Aspects Of Position(include But Are Not Limited To)

    Frequent standing and walking throughout shift
    Occasional lifting and carrying up to 30 lbs
    Occasional kneeling, pushing, pulling, lifting
    Occasional ascending or descending ladders, stairs and ramps

    Visa Requirements: Must be eligible to live and work in Kenya.
    APPLY TODAY: Whether you’re launching your career or seeking meaningful employment, we invite you to visit http://www.fairmontcareers.com/ to learn more about Fairmont Hotels & Resorts—and the extraordinary opportunities that exist!

  • Food & Beverage Server

    Food & Beverage Server

    Job description
    As a Server with Fairmont Hotels & Resorts, you will be an ambassador for the exceptional service and cuisine that are hallmarks of our dining experience. Your warm, personal attention and knowledge of our outstanding Food & Beverage offerings makes guests of our restaurants and lounges feel unique and valued.
    Hotel Overview
    The Fairmont Mara Safari Club, a Luxury Resort Hotel in Kenya. Surrounded on three sides by the breathtaking Mara river, and on the edge of the world’s seventh ‘new Wonder of the world” – Maasai Mara – Fairmont Mara Safari Club is the epitome of tented luxury.
    Summary Of Responsibilities

    Reporting to the Restaurant Supervisor , responsibilities and essential job functions include but are not limited to the following:
    Consistently offer professional, friendly and engaging service
    Assist guests regarding menu items in an informative and helpful way
    Follow outlet policies, procedures and service standards
    Have full knowledge of beverage lists and promotions
    Have full knowledge of all menu items, garnishes, contents and preparation methods
    Follow all safety and sanitation policies when handling food and beverage
    Other duties as assigned

    Qualifications

    Previous service experience an asset
    Previous point of sale system experience an asset, but not required
    Excellent communication and organizational skills
    Strong interpersonal and problem solving abilities
    Highly responsible & reliable
    Ability to work well under pressure in a fast paced environment
    Ability to work cohesively with fellow colleagues as part of a team
    Ability to focus attention on guest needs, remaining calm and courteous at all times
    Physical Aspects of Position (include but are not limited to):
    Constant standing and walking throughout shift
    Frequent lifting and carrying up to 20 lbs
    Occasional kneeling, pushing, pulling, lifting
    Occasional ascending or descending ladders, stairs and ramps

    Visa Requirements
    Must be eligible to live and work in the country.

  • Concierge Jr Sous Chef Kitchen Steward Fairmont Presidents Club Coordinator Commis 1 Baker Front Office Manager

    Concierge Jr Sous Chef Kitchen Steward Fairmont Presidents Club Coordinator Commis 1 Baker Front Office Manager

    Job description
    The knowledge of a great Concierge is the expectation of our Guests when staying at Fairmont Hotels & Resorts. Your ability to anticipate Guests’ needs and make informed suggestions will ensure they have a truly memorable stay.
    Summary Of Responsibilities

    Reporting to the Assistant Front Office Manager, responsibilities and essential job functions include but are not limited to the following:
    Consistently offer professional, friendly and engaging service
    Assist guests with mail, messages, and any plans or arrangements they require
    Assist with any plans or arrangements the guest intends to make during their stay
    Assist guests regarding hotel facilities in an informative and helpful way
    Follow department policies, procedures and service standards
    Follow all safety policies
    Other duties as assigned

    Qualifications

    Previous customer related experience an asset
    Must possess a professional presentation
    Must possess outstanding guest services skills and sophisticated verbal & written communication skills
    Computer literate in Microsoft Window applications an asset
    Strong interpersonal and problem solving abilities
    Highly responsible & reliable
    Ability to work well under pressure in a fast paced environment
    Ability to work cohesively with fellow colleagues as part of a team
    Ability to focus attention on guest needs, remaining calm and courteous at all times

    Physical Aspects of Position (include but are not limited to):

    Frequent standing and walking throughout shift
    Occasional kneeling, pushing, pulling, lifting
    Occasional ascending or descending ladders, stairs and ramps
    Frequent standing and walking throughout shift

    Visa Requirements: Must be a Kenyan Citizen.
    APPLY TODAY: Whether you’re launching your career or seeking meaningful employment, we invite you to visit http://www.fairmontcareers.com/ to learn more about Fairmont Hotels & Resorts—and the extraordinary opportunities that exist!

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  • Internship Opportunity Food & Beverage Server

    Internship Opportunity Food & Beverage Server

    Job description
    This opportunity is for the students interested in Internship during autumn/winter of 2018/2019
    Summary Of Responsibilities
    Reporting to the Section Managers, responsibilities and essential job functions include but are not limited to the following:

    Consistently offer professional, friendly and engaging service
    Follow all safety and sanitation policies when handling food and beverage
    Other duties as assigned

    Qualifications

    Excellent communication and organizational skills
    Strong interpersonal and problem solving abilities
    Highly responsible & reliable
    Ability to work well under pressure in a fast paced environment
    Ability to work cohesively with fellow colleagues as part of a team
    Ability to focus attention on guest needs, remaining calm and courteous at all times

    Physical Aspects of Position (include but are not limited to):

    Constant standing and walking throughout shift
    Frequent lifting and carrying up to 20 lbs
    Occasional kneeling, pushing, pulling, lifting
    Occasional ascending or descending ladders, stairs and ramps

    Visa Requirements: Candidate must be a Kenyan Citizen

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  • Banquet Manager

    Banquet Manager

    Job description
    Engaging service, delicious cuisine and distinctive surroundings make every special event at Fairmont Hotels & Resorts a truly memorable affair. As Banquet Manager, you will liaise between multiple departments to ensure the success of every group function – and model exceptional service and leadership skills among your team.Hotel Overview: With magnificent views of majestic Mount Kenya, the Fairmont Mount Kenya Safari Club resorts 120 luxuriously appointed hotel rooms, set in over 100 acres of landscaped gardens, offer a unique blend of comfort, relaxation and adventure. Originally the retreat of movie star and club founder William Holden, the clubs illustrious former members have included Winston Churchill and Bing Crosby.
    Summary Of Responsibilities
    Reporting to the Food & Beverage Manager, responsibilities and essential job functions include but are not limited to the following:

    Consistently offer professional, friendly and engaging service
    Lead and manage the Banquet team in all aspects of the department and ensure service standards are followed
    Address guest concerns and react quickly and professionally
    Train Supervisors in the absence of a trainer
    Balance operational, administrative and Colleague needs
    Conduct regularly scheduled departmental meetings
    Work closely with the Culinary and Stewarding team to ensure all banquetmeeting requirements are in place
    Work with the Conference Services & Catering department to ensure that revenues and guest satisfaction levels are maximized
    Manage the departmental budget
    Follow outlet policies, procedures and service standards
    Follow all safety and sanitation policies when handling food and beverage
    Other duties as assigned

    Qualifications

    Previous leadership experience in food & beverage required
    Computer literate in Microsoft Window applications required
    University/College degree in a related discipline preferred
    Excellent communication and organizational skills
    Strong interpersonal and problem solving abilities
    Highly responsible & reliable
    Ability to work well under pressure in a fast paced environment
    Ability to work cohesively as part of a team
    Ability to focus attention on guest needs, remaining calm and courteous at all times

    Visa Requirements: Eligible to work in Kenya

  • Director, Finance & Business Support

    Director, Finance & Business Support

    Job Summary 
    Responsibilities
    Reporting to the General Manager, responsibilities and essential job functions include but are not limited to the following:

    Consistently offer professional, friendly and engaging service
    Lead and manage the Accounting department and ensure all standards are followed
    Compile and analyze financial information to prepare financial statements including monthly and annual reports
    Ensure financial records are maintained in compliance with accepted policies and procedures
    Ensure all financial reporting deadlines are met
    Ensure accurate and efficient monthly, quarterly and year end close
    Establish and monitor the implementation and maintenance of accounting control procedures
    Balance operational, administrative and Colleague needs
    Continuously manage and support budget and forecast activities and assist Departmental Leaders as required
    Oversee the financial audit preparation and coordinate the audit process
    Ensure accurate and appropriate recording and analysis of revenues and expenses
    Analyze and advise on business operations including revenue and expenditure trends, financial commitments and future revenues
    Analyze financial information to recommend or develop efficient use of resources and procedures; provide strategic recommendations and maintain solutions to business and financial problems
    Follow departmental policies and procedures
    Follow all safety policies
    Other duties as assigned