Summary Of ResponsibilitiesReporting to the Executive House Keeper, responsibilities and essential job functions include but are not limited to the following:
Consistently offer professional, friendly and engaging service
Supervise the day-to-day operation of the department to ensure service standards are followed
Maintain all guest rooms, public areas and heart of the house areas; ensuring that the highest standard of cleanliness is met
Monitor labor costs while ensuring effective scheduling and department productivity
Assist with preventative maintenance programs while working with the Chief Engineer
Address guest concerns and react quickly; logging and notifying proper departments as required
Manage the departmental budget in a fiscally responsible manner
Ensure effective communication, including coaching and performance management
Attend regularly scheduled departmental meetings
Follow departmental policies and procedures
Report necessary maintenance items
Follow all safety and sanitation policies
Other duties as assigned
Primary LocationKenya-Nairobi-Fairmont The NorfolkEmployee StatusRegularJob LevelManagement / SupervisoryScheduleFull-timeShiftRotating / Shift WorkTravelNo
Qualifications
Previous leadership experience required
Computer literate in Microsoft Window applications required
University/College degree in a related discipline an asset
Excellent communication and organizational skills
Strong interpersonal and problem solving abilities
Highly responsible & reliable
Ability to work cohesively as part of a team
Ability to focus attention on guest needs, remaining calm and courteous at all times
Previous leadership experience required
Visa Requirements: Must Be A Kenya Citizen
Company Founded: Founded in 1904
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Assistant Executive Housekeeper
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Security Guard Room Attendant
Summary of Responsibilities:
Reporting to the Chief Security Officer responsibilities and essential job functions include but are not limited to the following:* *
Consistently offer professional, friendly and engaging service
Ensure the overall safety and security of the hotel guests, Colleagues and hotel premises
Act as a member of the Emergency Response Team, responding in cases of fire, accident, safety concerns and calls for medical assistance
Ensure that any violations to law or hotel policy is investigated and reported
Respond to all emergency situations and provide First Aid and C.P.R. as required
Correct and report any fire hazards or health and safety hazards
Report and investigate occurrences of accidents, complaints, criminal activity, and crisis situations
Conduct regular floor patrols, cash counts and crowd control
Conduct departmental key control audits and maintain key control records
Maintain computer records of all actions in a Daily Activity Report
Assist guests regarding hotel facilities in an informative and helpful way
Follow department policies, procedures and service standards
Follow all safety policies
Other duties as assigned
Employee Status
Qualifications:
Previous experience in a Security role required
Computer literate in Microsoft Window applications required
Certification in CPR First Aid required
University/College degree in a related discipline preferred
Must possess a professional presentation
Strong interpersonal and problem solving abilities
Highly responsible & reliable
Ability to work well under pressure in a fast paced environment
Ability to work cohesively with fellow colleagues as part of a team
Ability to focus attention on guest needs, remaining calm and courteous at all times
Physical Aspects of Position(include but are not limited to): * *
Frequent standing and walking throughout shift
Occasional lifting and carrying up to 30 lbs
Occasional kneeling, pushing, pulling, lifting
Occasional ascending or descending ladders, stairs and ramps
Visa Requirements: Must be eligible to live and work in Kenya.
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Front Desk Agent
Summary of Responsibilities: Reporting to the Rooms Division Manager, responsibilities and essential job functions include but are not limited to the following:
Consistently offer professional, friendly and engaging service
Greet, check in and settle guest accounts while ensuring all service standards are followed
Assist guests regarding hotel facilities in an informative and helpful way
Follow department policies, procedures and service standards
Follow all safety policies
Other duties as assigned -
Front Office Manager
Summary Of ResponsibilitiesReporting to the Rooms Division Manager, responsibilities and essential job functions include but are not limited to the following:
Consistently offer professional, friendly and engaging service
Lead and manage all aspects of the Front Office department and ensure all service standards are followed
Maximize rooms revenue through participating in yield management meetings and implementingsupporting agreed upon Revenue Management strategies and practices
Handle guest concerns and react quickly, logging and notifying proper areas
Conduct regularly scheduled departmental meeting
Manage the departmental budget
Balance operational, administrative and Colleague needs
Assist guests regarding hotel facilities in an informative and helpful way
Follow department policies, procedures and service standards
Follow all safety policies
Other duties as assigned
Primary LocationKenya-Mount Kenya-Fairmont Mount Kenya Safari ClubEmployee StatusRegularJob LevelManagement / SupervisoryScheduleFull-timeShiftRotating / Shift WorkClosing DateFeb.2017, 11:59:00 PM
Qualifications
Previous leadership experience required
Previous Property Management System experience required
Computer literate in Microsoft Window applications required
University/College degree in a related discipline preferred
Must possess a professional presentation
Strong interpersonal and problem solving abilities
Highly responsible & reliable
Ability to work well under pressure in a fast paced environment
Ability to work cohesively as part of a team
Ability to focus attention on guest needs, remaining calm and courteous at all times
Visa Requirements: The position is open to Kenyan citizens onlyAPPLY TODAY: Whether you’re launching your career or seeking meaningful employment, we invite you to visit http://www.fairmontcareers.com/ to learn more about Fairmont Hotels & Resorts—and the extraordinary opportunities that exist! -
Recreation Manager
Summary Of ResponsibilitiesReporting to Rooms Divisions Manager, the job scope will include, managing resources by developing, planning, controlling, coordinating and upselling all hotel activities accordance with FHR standards procedures and policies and ensuring safety of all guests and colleagues. Main duties & responsibilities Will be responsible for stables, Gym, Health club, golf and the children’s Club Consistently offer professional, friendly and engaging service to all our guest be a role model especially to the young guests.
Liaise with the Rooms Divisions Manager to create a safe environment for all children attending the kids club
Fully aware of all of activities provided for children and any age restrictions.
Oversee the children’s program
Assist in promoting the facility and organizing special events
Ensure a safe, clean and fun environment
Comply with all health and safety regulations
Follow all departmental policies and procedures
Ensure all parents and/or guardians fill in the registration form for their children correctly, containing the history of the child .
Work closely with marketing for come up with ways of increasing revenues in all areas.
Create an inventory for all toys / equipment at the club
Ensure all equipment is clean and properly maintained, ensuring regular feedback is given to the Rooms Divisions Manager of additional toys or replacement of toys
Make sure you report all suspicious persons, packages, vehicles, luggage, and observations to Security.
Will be in charge of enrolling new members and daily book keeping for day members.Will be in charge of preparing daily sales revenues summary
Will be in charge of personal float given to you by the company.
Will be cost conscience and able to control loss or damage of any games or equipment.
Be able to create a daily, weekly and monthly activity schedules for the kids club
Ensure existing kids club rules and regulations exist and their enforcement at all times
Be fully aware of club’s facilities, timings, promotions and prices
Follow departmental policies and procedures
Follow all safety and sanitation policies
Meet with parents, guests and guardians to determine children’ needs.
Aid and monitor children in the use and care of equipment and materials, in order to prevent injuries and damage.
Organize and label materials and display children’s work in a manner appropriate for their sizes and perceptual skills.
Other duties as assigned
Consistently offers professional, engaging and friendly service
Insert all requirements Primary LocationKenya-Mount Kenya-Fairmont Mount Kenya Safari ClubEmployee StatusRegularJob LevelManagement / SupervisoryScheduleFull-timeShiftDay JobClosing Date
Feb.2017, 11:59:00 PM
Qualifications
Previous experience is an asset
Insert all requirements Visa Requirements: The position is open to Kenyan citizens only -
Public Area Attendant
Responsibilities for the Public Attendant Job
Reporting to the Housekeeping Manager, responsibilities and essential job functions include but are not limited to the following:
Consistently offer professional, friendly and engaging service
Clean assigned public areas throughout hotel
Empty trash in all public areas and clean public area restrooms
Clean all mirrors, inside of windows, wipe and dust all surfaces; keeping all brass shiny
Vacuum carpets where needed
Follow departmental policies, procedures and service standards
Report necessary maintenance items
Follow all safety and sanitation policies
Qualifications for the Job
Previous housekeeping experience an asset
Excellent communication and organizational skills
Strong interpersonal and problem solving abilities
Highly responsible & reliable
Ability to work cohesively with fellow colleagues as part of a team with minimum supervision
Ability to work well under pressure in a fast paced environment
Ability to focus attention on guest needs, remaining calm and courteous at all times
Physical Aspects of Position (include but are not limited to):
Constant standing and walking throughout shift
Frequent lifting and carrying up to 30 lbs
Frequent kneeling, pushing, pulling, lifting
Occasional ascending or descending ladders, stairs and ramps
Visa Requirements: Please insert verbiage around hotel’s ability to support visas/work permits -
Chef De Partie-Pastry
Summary of Responsibilities: Reporting to the Sous Chef, responsibilities and essential job functions include but are not limited to the following: Consistently offer professional, friendly and proactive guest service while supporting fellow Colleagues
Ensure the consistency in the preparation of all food items for a la carte andor buffet menus according to hotel recipes and standards
Actively share ideas, opinions and suggestions in daily shift briefings
Ensure all kitchen Colleagues are aware of standards and expectations
Liaise daily with Outlet Chefs to keep open lines of communication regarding guest feedback
Complete daily checks of all mis en place to ensure freshness and quality standards
Maintain proper rotation of product in all chillers to minimize wastage/spoilage
Have full knowledge of all menu items, daily features and promotions
Ensure the cleanliness and maintenance of all work areas, utensils, and equipment
Follow kitchen policies, procedures and service standards
Follow all safety and sanitation policies when handling food and beverage
Other duties as assigned
Qualifications:
Previous experience in the Culinary field required
Journeyman’s papers or international equivalent required
Diploma Certification in a Culinary discipline preferred
Computer literate in Microsoft Window applications an asset
Strong interpersonal and problem solving abilities
Highly responsible & reliable
Ability to work well under pressure in a fast paced environment
Ability to work cohesively as part of a team
Ability to focus attention on guest needs, remaining calm and courteous at all times
Physical Aspects of Position (include but are not limited to): Constant standing and walking throughout shift
Frequent lifting and carrying up to 30 lbs
Occasional kneeling, pushing, pulling, lifting
Occasional ascending or descending ladders, stairs and ramps
Visa Requirements: Eligible to work in Kenya. -
Director of Food & Beverage
Summary Of ResponsibilitiesReporting to the Area General Manager, responsibilities and essential job functions include but are not limited to the following:
Consistently offer professional, friendly and engaging service
Support the Area General Manager in the overall management and strategic direction of the hotel, assuming the responsibilities of the Area General Manager in their absence
Oversee the operations functions of the hotel, including but not limited to Food and Beverage and Rooms Division
Lead and support all departments in the achievement of their financial and operational targets through establishment of a positive culture, clear expectations and policy & procedural implementation
Assist in the preparation, presentation and subsequent achievement of the hotel’s annual Operating Budget, Marketing & Sales Plan and Capital Budget
Ensure that monthly financial outlooks for Rooms and Food & Beverage are on time, on target and accurate
Ensure full compliance to Hotel operating controls
Actively involved in the recruitment process of leadership positions within the operating departments
Follow department policies, procedures and service standards
Follow all safety policies
Other duties as assigned
Primary LocationKenya-Nairobi-Fairmont The NorfolkEmployee StatusRegularJob LevelSenior Leadership / ExecutiveScheduleFull-timeShiftRotating / Shift Work
Qualifications
Previous experience in a senior leadership role, within a similar hotel brand required
Extensive Hotel operations experience required
Demonstrated knowledge of budget planning and financial controls
Computer literate in Microsoft Windows applications required
University/College degree in a related discipline preferred
Strong interpersonal and problem solving abilities
Highly responsible & reliable
Ability to work well under pressure in a fast paced environment
Ability to work cohesively as part of a team
Ability to focus attention on guest needs, remaining calm and courteous at all times -
Host / Hostess Doorperson
Summary Of ResponsibilitiesReporting to the Restaurant Manager, responsibilities and essential job functions include but are not limited to the following:
Consistently offer a professional, friendly greeting and engaging service
Understand the Server’s tasks in the outlet
Understand shift end reports in the outlet and the POS system
Assist guests regarding food and beverage menu items in an informative and helpful way
Have knowledge of all menu items, garnishes, contents and preparation methods
Follow outlet policies, procedures and service standards
Follow all safety and sanitation policies when handling food and beverage
Other duties as assigned
Primary LocationKenya-Mount Kenya-Fairmont Mount Kenya Safari ClubEmployee StatusRegularJob LevelColleagueScheduleFull-timeShiftRotating / Shift WorkTravelNoQualifications
Previous service experience an asset
Previous Point of Sale System experience an asset
Excellent communication and organizational skills
Strong interpersonal and problem solving abilities
Highly responsible & reliable
Ability to work well under pressure in a fast paced environment
Ability to work cohesively as part of a team
Ability to focus attention on guest needs, remaining calm and courteous at all times
Physical Aspects Of Position (include But Are Not Limited To)
Constant standing and walking throughout shift
Occasional lifting and carrying up to 20 lbs
Occasional ascending or descending ladders, stairs and ramps
Visa Requirements: Must be eligible to work in Kenya
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Senior Chef De Partie Demi Chef De Partie
Summary of Responsibilities:
Reporting to the Sous Chef, responsibilities and essential job functions include but are not limited to the following:* *
Consistently offer professional, friendly and proactive guest service while supporting fellow Colleagues
Ensure the consistency in the preparation of all food items for a la carte andor buffet menus according to hotel recipes and standards
Actively share ideas, opinions and suggestions in daily shift briefings
Ensure all kitchen Colleagues are aware of standards and expectations
Liaise daily with Outlet Chefs to keep open lines of communication regarding guest feedback
Continually strive to improve food preparation and presentations
Maintain proper rotation of product in all chillers to minimize wastage/spoilage
Have full knowledge of all menu items, daily features and promotions
Ensure the cleanliness and maintenance of all work areas, utensils, and equipment
Follow kitchen policies, procedures and service standards
Follow all safety and sanitation policies when handling food and beverage
Other duties as assigned
Employee Status
Qualifications:
Previous experience in the Culinary field required
Journeyman’s papers or international equivalent required
DiplomaCertification in a Culinary discipline an asset
Computer literate in Microsoft Window applications an asset
Strong interpersonal and problem solving abilities
Highly responsible & reliable
Ability to work well under pressure in a fast paced environment
Ability to work cohesively as part of a team
Ability to focus attention on guest needs, remaining calm and courteous at all times
Physical Aspects of Position (include but are not limited to): * *
Constant standing and walking throughout shift
Frequent lifting and carrying up to 30 lbs
Occasional kneeling, pushing, pulling, lifting
Occasional ascending or descending ladders, stairs and ramps
go to method of application »