Jobs Kenya

Company Founded: Founded in 1904

  • Health Club Attendant

    Health Club Attendant

    Summary Of Responsibilities
    Reporting to the Health Club Manager, responsibilities and essential job functions include but are not limited to the following:
    Consistently offer professional, friendly and engaging service
    Welcome guests to the Health Club and ensure they have a safe and enjoyable experience
    Maintain the weight and cardiovascular fitness areas ensuring equipment is clean, functioning properly and used according to the guidelines of the facility
    Ensure guestsmembers are aware of all programs and activities available
    Instruct guests in use of equipment and provide basic fitness information
    Maintain attendance records and ensure all guests have registered in the facility
    Assist in promoting the facility and organize special events as required
    Ensure the Health Club area is clean and well maintained
    Follow departmental policies and procedures
    Follow all safety and sanitation policies
    Other duties as assigned
    Primary Location
    Kenya-Nairobi-Fairmont The Norfolk
    Employee Status
    Regular
    Job Level
    Colleague
    Schedule
    Full-time
    Shift
    Rotating / Shift Work
    Travel 
    No
     
    Qualifications
    Previous experience in a Health Club preferred
    CPR and First Aid certification required
    Excellent communication and organizational skills
    Strong interpersonal and problem solving abilities
    Highly responsible & reliable
    Ability to focus attention on guest needs, remaining calm and courteous at all times
    Previous experience in a Health Club preferred
    Physical Aspects Of Position (include But Are Not Limited To)
    Frequent walking and standing throughout shift
    Occasional lifting and carrying up to 30 lbs
    Frequent bending, kneeling, pushing, pulling
    Occasional ascending or descending ladders, stairs and ramps
    Frequent walking and standing throughout shift
    Visa Requirements: Must be a Kenyan Citizen

  • Restaurant Manager

    Restaurant Manager

    Summary Of Responsibilities
    Reporting to the Assistant F&B Manager, responsibilities and essential job functions include but are not limited to the following:
    Consistently offer professional, friendly and engaging service
    Lead and manage the F&B Outlet team in all aspects of the department and ensure service standards are followed
    Handle guest concerns and react quickly and professionally
    To assist in the recruitment and training of F&B Colleagues
    Balance operational, administrative and Colleague needs
    Conduct regularly scheduled departmental meetings
    Maximize revenues by communicating regularly with the Food and Beverage teams to implement agreed upon strategies, practices and promotions
    Have full knowledge of all Outlet menus
    Manage the departmental budget
    Follow outlet policies, procedures and service standards
    Follow all safety and sanitation policies when handling food and beverage
    Other duties as assigned
     
    Employee Status
    Regular
    Job Level
    Management / Supervisory
    Schedule
    Full-time
    Shift
    Rotating / Shift Work
    Travel
    No
    Closing Date
     
    Mar.2017, 10:59:00 PM
    Qualifications
    Previous Food and Beverage leadership experience required
    Previous Point of Sale System experience required
    Computer literate in Microsoft Window applications required
    University/College degree in a related discipline preferred
    Excellent communication and organizational skills
    Strong interpersonal and problem solving abilities
    Highly responsible & reliable
    Ability to work well under pressure in a fast paced environment
    Ability to work cohesively as part of a team
    Ability to focus attention on guest needs, remaining calm and courteous at all times

  • Front Office Supervisor

    Front Office Supervisor

    Summary Of Responsibilities
    Reporting to the Front Office Manager, responsibilities and essential job functions include but are not limited to the following:
    Consistently offers professional, engaging and friendly service
    Ensure Outstanding customer care at all times.
    Maintains a friendly, cheerful and courteous demeanour at all times.
    Courteously and accurately answers inquiries from potential guests and accepts hotel reservations.
    Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns.
    Uses suggestive selling techniques to sell room nights, increase occupancy and revenue.
    Supervise daily shift process ensuring all team members adhere to standard operating procedures.
    Train, direct the work of, resolve issues/problems and coach and counsel the front desk team members to ensure a quality operation.
    Resolve customer issues, complaints, problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service.
    Adhere to company credit limit / floor limit policies.
    Allocate rooms to expected arrivals after checking the guests preferences and special requests.
    Build strong relationships and liaise with all other department’s especially housekeeping, reservations etc.
    Operates the EPBX equipment, including, assisting incoming & outgoing calls, setting wake-up calls, enabling DND (Do Not Disturb) and paging for in-house guests.
    Cross Check all billing instructions are correctly updated
    Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy.
    Supervise the operations of the front desk to ensure an optimal level of service and hospitality is provided to the guests.
    Ensure Front office log book and hotel log book is always updated and actioned upon.
    ensures safety by following guest check in and security procedures and reporting suspicious activity to security, manager, or MOD.
    Participate in hotel committees and task force assignments.
    Assist all departments in servicing the guests during high volume periods.
    Takes responsibility in the absence of the Duty Manager / Front office manager
    As a supervisor you will be a role model, sharing your expertise and continually inspiring the front office team.
    Primary Location
    Kenya-Mount Kenya-Fairmont Mount Kenya Safari Club
    Employee Status
    Regular
    Job Level
    Management / Supervisory
    Schedule
    Full-time
    Shift
    Day Job
     
    Qualifications
    Previous experience is an asset
    Degree or Diploma in Hospitality Management is an asset .
    Computer Knowledge and experience in MS office programs.
    Experience
    Minimum 2 to 3 years work experience as Front Office Associate / Front office cashier in a hotel.
    Physical Aspects Of Position (include But Are Not Limited To)
    Constant standing and walking throughout shift
    Visa Requirements: This position is open to Kenyan citizens only

  • Accounts Assistant

    Accounts Assistant

    Responsibilities for the Accounts Assistant Job
    Reporting to the Assistant Director of Finance & Business support & Accountant Manager, responsibilities and essential job functions include but are not limited to the following:
    Consistently offers professional, engaging and friendly service
    Ensuring proper documentation and approvals are obtained for all hotel invoices.
    Inputting approved invoices accurately into the accounts payable system for payment.
    Ensuring proper and timely payment of vendor invoices according to vendor terms and hotel’s cash availability.
    Reconciling vendor statements regularly to ensure that all liabilities have been recorded.
    Process all Accounts Payable invoices and manual cheques through the computer system.
    Perform any other duties that the Accounts Payable Manager
    Qualifications for the Accounts Assistant Job
    Previous experience is an asset
    Physical Aspects of Position (include but are not limited to):
    Constant standing and walking throughout shift
    Visa Requirements: Candidate must be a Kenyan Citizen

  • Food & Beverage Server

    Food & Beverage Server

    Summary Of ResponsibilitiesReporting to the Restaurant Manager, responsibilities and essential job functions include but are not limited to the following:
    Consistently offer professional, friendly and engaging service
    Assist guests regarding menu items in an informative and helpful way
    Follow outlet policies, procedures and service standards
    Have full knowledge of beverage lists and promotions
    Have full knowledge of all menu items, garnishes, contents and preparation methods
    Follow all safety and sanitation policies when handling food and beverage
    Other duties as assigned
    Primary LocationKenya-Nairobi-Fairmont The NorfolkEmployee StatusRegularJob LevelColleagueScheduleFull-timeShiftRotating / Shift WorkTravelNo
    Qualifications
     
    Previous service experience an asset
    Previous point of sale system experience an asset, but not required
    Excellent communication and organizational skills
    Strong interpersonal and problem solving abilities
    Highly responsible & reliable
    Ability to work well under pressure in a fast paced environment
    Ability to work cohesively with fellow colleagues as part of a team
    Ability to focus attention on guest needs, remaining calm and courteous at all times
    Physical Aspects Of Position (include But Are Not Limited To)
    Constant standing and walking throughout shift
    Frequent lifting and carrying up to 20 lbs
    Occasional kneeling, pushing, pulling, lifting
    Occasional ascending or descending ladders, stairs and ramps
    Visa Requirements: Candidate must be a Kenyan Citizen

  • Guest Services Agent Gardener

    Guest Services Agent Gardener

    First impressions are everything! Your engaging smile and personality are the essence of a great Guest Services Agent with Fairmont Hotels & Resorts. As you personally greet our Guests and assist them throughout the day, you will be empowered to deliver on our mission of “Turning moments into memories for our guests”.
    Summary Of ResponsibilitiesReporting to the Front Office Supervisor, responsibilities and essential job functions include but are not limited to the following:
    Consistently offer professional, friendly and engaging service
    Greet, check in and settle guest accounts while ensuring all service standards are followed
    Assist guests regarding hotel facilities in an informative and helpful way
    Follow department policies, procedures and service standards
    Follow all safety policies
    Other duties as assigned
    Primary LocationKenya-Masai Mara National Reserve-The Fairmont Mara Safari ClubEmployee StatusRegularJob LevelColleagueScheduleFull-timeShiftDay Job
    Qualifications
     
    Proficient in the English language (verbal & written), second language is an asset
    Must be able to handle a multitude of tasks in an intense, ever-changing environment
    Ability to focus attention on guest needs, remaining calm and courteous at all times
    Previous customer related experience an asset
    Previous PMS experience an asset
    Computer literate in Microsoft Window applications an asset
    Must be able to type 25 words per minute
    Must possess a professional presentation
    Strong interpersonal and problem solving abilities
    Highly responsible & reliable
    Ability to work well under pressure in a fast paced environment
    Ability to work cohesively with fellow colleagues as part of a team
    Hospitality Diploma is an asset
    Must be flexible in terms of working hours
    Must have the ability to handle cash effectively and accurately Physical Aspects Of PositionPhysical aspects of the position include but are not limited to the following:
    Frequent standing and walking throughout shift
    Occasional kneeling, pushing, pulling, lifting
    Occasional ascending or descending ladders, stairs and ramps
    go to method of application »

  • Accounts Assistant – Receivable Accounts Assistant – Accounts Payable Banquet Chef De Partie Front Office Agent

    Accounts Assistant – Receivable Accounts Assistant – Accounts Payable Banquet Chef De Partie Front Office Agent

    Summary of Responsibilities:
    Reporting to the Credit Manager, responsibilities and essential job functions include but are not limited to the following:
    • Assist in the timely billing of client’s bills.
    • Maintain a filing system for account receivable records.
    • Assist in balancing daily transfer to city ledger and post, edit and update to accounts receivable system.
    • Assist in the reconciliation of accounts.
    • Respond and contact clients for queries.
    • Contact debtors for payment follow ups.
    • Ensure all invoices have the appropriate documentation attached and approvals prior to processing.
    • Process bills and statements and have them sent to clients promptly.
    • Maintain a filing system for accounts receivable records.
    • Maintain clear lines of communication with outside companies to ensure timely and accurate settlement of debtors.
    • Check arithmetic accuracy and invoices.
    • Calculate travel agent commissions.
    • Aid in the preparation of the travel agents cheque listing.
    • Use finance computer programs.
    • Bring to Credit Managers attention any balances that are not properly supported.
    • Invoice on the computer as per contract for travel agents and others.
    • Prepare delivery letters for invoices.
    • Make photocopies for invoices for our back-up copy.
    • Rebate overcharges as analyzed when invoicing and raise miscellaneous for any undercharges.
    • Print file and distribute daily reports i.e ageing by class, balancing reports and edit transfers.
    • Apply credits arising from rebates. Transfers. Voids etc.
    • Prepare AR reconciliations as assigned by Credit Manager
    Qualifications:
    Previous experience is an asset
    Physical Aspects of Position (include but are not limited to):
    Constant standing and walking throughout shift
    go to method of application »

  • Credit Manager

    Credit Manager

    Summary of Responsibilities: Reporting to the Director of Finance and Business Support, Fairmont The Norfolk and Fairmont Mara Safari Club , responsibilities and essential job functions include but are not limited to the following:
    Consistently offer professional, friendly and engaging service
    Supervise the day-to-day activities of the Credit department and ensure all standards are followed
    Ensure all procedures regarding billing, collection, credit cards, inquiries, cheque cashing are followed
    Inspect all in-house accounts to ensure adherence to the hotels’ credit policy; assist with the collection efforts of these accounts where necessary
    Ensure local credit policies are followed
    Review all requests for credit and approve as appropriate according to the in-house credit policies
    Communicate approval or non-approval to the appropriate managers
    Ensure proper handling of the filing systems in place according to policies and procedures
    Monitor accounts receivables as required
    Follow departmental policies and procedures
    Follow all safety policies
    Other duties as assigned
    Primary LocationKenya-Nairobi-Fairmont The NorfolkEmployee StatusRegularJob LevelManagement / SupervisoryScheduleFull-timeShiftDay JobTravelNoClosing Date
    Jan.2017, 11:59:00 PM
    Qualifications
     
    Previous experience in a credit department required
    Computer literate in Microsoft Window applications and relevant computer applications required
    University/College degree in a related discipline an asset
    Excellent communication and organizational skills
    Strong interpersonal and problem solving abilities
    Highly responsible & reliable
    Ability to work cohesively as part of a team
    Ability to focus attention on guest needs, remaining calm and courteous at all times
    Visa Requirements:Must be eligible to work in Kenya APPLY TODAY: Whether you’re launching your career or seeking meaningful employment, we invite you to visit http://www.fairmontcareers.com/ to learn more about Fairmont Hotels & Resorts—and the extraordinary opportunities that exist!

  • Host / Hostess

    Host / Hostess

    As a Host/Hostess with Fairmont The Norfolk, you will be an ambassador for the exceptional service and cuisine that are hallmarks of our dining experience. Your warm, personal attention provides a memorable first impression for guests of our restaurants and lounges, making them feel welcome and valued.
    Summary of Responsibilities: Reporting to the Restaurant Manager, responsibilities and essential job functions include but are not limited to the following:
    Consistently offer a professional, friendly greeting and engaging service
    Understand the Server’s tasks in the outlet
    Understand shift end reports in the outlet and the POS system
    Assist guests regarding food and beverage menu items in an informative and helpful way
    Have knowledge of all menu items, garnishes, contents and preparation methods
    Follow outlet policies, procedures and service standards
    Follow all safety and sanitation policies when handling food and beverage
    Other duties as assigned
    Primary LocationKenya-Nairobi-Fairmont The NorfolkEmployee StatusRegularJob LevelColleagueScheduleFull-timeShiftRotating / Shift WorkTravelNoClosing Date
    Feb.2017, 11:59:00 PM
    Qualifications
     
    Previous service experience an asset
    Previous Point of Sale System experience an asset
    Excellent communication and organizational skills
    Strong interpersonal and problem solving abilities
    Highly responsible & reliable
    Ability to work well under pressure in a fast paced environment
    Ability to work cohesively as part of a team
    Ability to focus attention on guest needs, remaining calm and courteous at all times
    Physical Aspects Of Position (include But Are Not Limited To)
    Constant standing and walking throughout shift
    Occasional lifting and carrying up to 20 lbs
    Occasional kneeling, pushing, pulling
    Occasional ascending or descending ladders, stairs and ramps
    Visa Requirements: Candidate must be legally eligible to work in Kenya.

  • Royal Service Supervisor

    Royal Service Supervisor

    Summary Of ResponsibilitiesReporting to the Royal Service Manager, responsibilities and essential job functions include but are not limited to the following:
    Consistently offer professional, friendly and engaging service
    Lead and supervise all aspects of the Royal Service department and ensure all service standards are followed
    Ensure all colleagues are up to date with “Royal Service” software system
    Train all Royal Service colleagues
    To have a complete knowledge of the hotel’s emergency procedures
    Handle Guest concerns and react quickly, logging and notifying proper areas
    Establish and maintain an effective communication process with all departments, in particular with Front Office, Housekeeping and Engineering
    Attend regularly scheduled departmental meeting
    Schedule colleagues in accordance with the departmental budget
    Balance operational and Colleague needs
    Follow all safety policies
    Other duties as assigned
    Primary LocationKenya-Nairobi-Fairmont The NorfolkEmployee StatusRegularJob LevelManagement / SupervisoryScheduleFull-timeShiftRotating / Shift WorkTravelNo
    Qualifications
     
    Previous leadership experience in guest relations preferred
    Previous PMS experience required
    Computer literate in Microsoft Window applications required
    University/College degree in a related discipline an asset
    Must possess a professional presentation
    Strong interpersonal and problem solving abilities
    Highly responsible & reliable
    Ability to work well under pressure in a fast paced environment
    Ability to work cohesively with fellow colleagues as part of a team
    Ability to focus attention on guest needs, remaining calm and courteous at all times
    Physical Aspects Of Position (include But Are Not Limited To)
    Frequent standing, walking and sitting throughout shift
    Occasional kneeling, pushing, pulling, lifting
    Occasional ascending or descending ladders, stairs and ramps
    Visa Requirements: Must be a Kenyan Citizen