Company Founded: Founded in 1904

  • Maintenance Engineer

    Maintenance Engineer

    Job description
    To Ensure overall day to day operations and maintenance of Hotel plant and equipment in accordance with the set guidelines as per the Equipment manual and the standard Operating Procedures.
    Summary Of Responsibilities
    Reporting to the Chief Engineer, responsibilities and essential job functions include but are not limited to the following:

    Consistently offers professional, engaging and friendly service
    Supervises all Engineering Team members
    Checks event orders and meeting any engineering requirements arising, including outside catering, festivals etc.
    Allocates duties to the appropriate engineering staff as may be required.
    Duty Roaster Planning and management.
    Ensures that the P lanned Preventive Maintenance is adhered to and records kept up to date.
    Maintain and conform to Room Perfect Program.
    Collects work assignment sheet from the Engineer during briefing.
    Ensure availability of materials and spare parts before start of shift.
    Assist, as directed, to perform other Engineering tasks as business demand requires.
    Follow all standard operating procedures of Fairmont Mount Kenya Safari Club and Engineering department.
    To immediately report all suspicious occurrence and hazardous condition.
    To maintain the cleanliness safety of work areas at all times.
    Ensures control and distribution of Trouble reports, breakdown reports and request from rented offices
    Ensures control of store material issues to support day to day maintenance and repairs requirements.
    Assigns duties to engineering team members accordingly
    Liaises with sectional MANAGERs regularly for the update of ongoing works and projects
    Ensures day to day repairs are effectively done, through prompt attention to emergencies and break downs especially in guest areas.
    Provides competent hands-on skills to ensure all hotel systems including, Mechanical, electrical, sewage, plumbing, heating and lighting are maintained in good working order and to ensure any defects are corrected promptly and properly.
    Ensures all hotel fixtures, fittings and equipment are maintained in good working order and that defects are corrected promptly.
    Undertakes regular inspections of the building and report back any defects and repairs that require further action to the chief Engineer
    Ensures quality workmanship by all sections.
    Ensures material quality meets the required standards.
    Ensures proper usage of materials.
    Ensures Engineering Store is adequately stocked and not running out
    Ensures Purchase requests on store and Direct items are made as per re-order levels.
    Ensures Purchase Requests raised has enough and detailed specifications to ensure high good quality materials are sourced.
    To perform other task, including cross exposure, as directed, or multi-skill in any other section.
    Perform other duties requested by the Chief Engineer or Deputy Engineer.

    Qualifications

    Previous experience is an asset.
    Degree/Diploma in Mechanical or Electrical Engineering.
    Have knowledge of Hotel facilities.

    Physical Aspects of Position (include but are not limited to):
    Constant standing and walking throughout shift
    Visa Requirements: Eligible to work in Kenya.
    APPLY TODAY: Whether you’re launching your career or seeking meaningful employment, we invite you to visit www.fairmontcareers.com to learn more about Fairmont Hotels & Resorts and the extraordinary opportunities that exist!

  • Restaurant Manager

    Restaurant Manager

    Summary of Responsibilities:
     
    Reporting to the Food & Beverage Manager, responsibilities and essential job functions include but are not limited to the following:             

    Consistently offer professional, friendly and engaging service
    Lead the day to day operation of the restaurants ensuring all service standards are followed
    Produce and implement creative promotional programs within the outlets with the goal of increasing revenues
    Work closely with the Culinary team to execute the delivery of all Food & Beverage promotions and menus; creating a destination of choice for both hotel and external Guests
    Conduct daily restaurant meetings/briefs
    Ensure the outlets achieves its financial and operational targets
    Adhere to the annual budget and administer it in a fiscally responsible manner
    Monitor food, beverage, labour and operating expenses throughout the outlets.
    Monitor all guest service standards, constantly seeking ways to improve product and service as well as increase volumes and profits
    Select, train and develop Colleagues to ensure timely recruitment and career growth
    Balance operational, administrative and Colleague needs
    Follow department policies, procedures and service standards
    Follow all safety policies 
    Other duties as assigned

    Qualifications:

    Previous Food & Beverage experience in a leadership role required
    Computer literate in Microsoft Window applications required
    University/College degree in a related discipline preferred
    Strong interpersonal and problem solving abilities
    Highly responsible & reliable
    Ability to work well under pressure in a fast paced environment
    Ability to work cohesively as part of a team
    Ability to focus attention on guest needs, remaining calm and courteous at all times

  • Front Desk Agent

    Front Desk Agent

    First impressions are everything! As a Reception Agent with Fairmont Hotels & Resorts you have the opportunity to provide a welcome experience like no other. Your personalized greeting, care in Guest room selection and knowledge of the hotel will ensure our Guest have a lasting memory of their visit.
     
    Summary of Responsibilities:
     
    Reporting to the Assistant Front Office Manager, responsibilities and essential job functions include but are not limited to the following: 

    Consistently offer professional, friendly and engaging service

    Greet, check in and settle guest accounts while ensuring all service standards are followed

    Assist guests regarding hotel facilities in an informative and helpful way

    Respond to each Guest who approaches the Reception Desk

    Drive rate through up-selling room brands

    Follow department policies, procedures and service standards

    Follow all safety policies

     
    Qualifications:

    Proficiency in English (verbal and written), second language an asset

    Previous customer related experience preferred

    Previous PMS experience an asset

    Computer literate in Microsoft Window applications an asset

    Must be able to type 25 words per minute

    Must possess a professional presentation

    Strong interpersonal and problem solving abilities

    Highly responsible & reliable

    Ability to work well under pressure in a fast paced environment

    Ability to work cohesively with fellow colleagues as part of a team

    Ability to focus attention on guest needs, remaining calm and courteous at all times

    Physical Aspects of Position (include but are not limited to): 

    Frequent standing and walking throughout shift

    Occasional kneeling, pushing, pulling, lifting

    Occasional ascending or descending ladders, stairs and ramps

    Visa Requirements:  Eligible to work in Kenya

  • Landscaping Manager

    Landscaping Manager

    Job description
    Is responsible for the maintenance and landscaping of outdoor areas and facilities. They coordinate and oversee the work of personnel who care for plants, repair walkways, and remove litter. … Depending on the state, ground maintenance workers who apply pesticides might need to earn a license.
    Hotel Overview
    Everyone agrees that the Mount Kenya Safari Club Nanyuki is an exclusive retreat. Situated some one hundred and ninety kilometres to the north of Nairobi, on the slopes of Mount Kenya, it has a reputation for relaxed elegance. Many of the world’s famous names, be they royalty, film stars or merely the rich, seek it out as a secluded haven where, although you do your safari during the day, you always dress for dinner.
    Summary Of Responsibilities
    Reporting to the Room Division Manager and job essentials and not limited to

    create operational and safety procedures
    draft budgets
    They determine the equipment and services required for jobs and submit cost estimates.
    maintenance and repair of outdoor features, such as irrigation systems, fences, or benches
    Consistent trainings for the grounds team
    Prepare daily schedules for the grounds team.
    Consistently offers professional, engaging and friendly service
    coordinate with other departments or specialists, and they might perform grounds maintenance duties if necessary.

  • Food and Beverage Manager 

Director of Revenue

    Food and Beverage Manager Director of Revenue

    Summary of Responsibilities:
    Reporting to the General Manager, responsibilities and essential job functions include but are not limited to the following: 

    Consistently offer professional, friendly and engaging service
    Support the General Manager in the overall management and strategic direction of the hotel, assuming the responsibilities of the Area General Manager in their absence
    Oversee the operations functions of the hotel, including but not limited to Food and Beverage and Rooms Division
    Lead and support all departments in the achievement of their financial and operational targets through establishment of a positive culture, clear expectations and policy & procedural implementation
    Assist in the preparation, presentation and subsequent achievement of the hotel’s annual Operating Budget, Marketing & Sales Plan and Capital Budget
    Ensure that monthly financial outlooks for Rooms and Food & Beverage are on time, on target and accurate
    Ensure full compliance to Hotel operating controls
    Actively involved in the recruitment process of leadership positions within the operating departments
    Follow department policies, procedures and service standards
    Follow all safety policies 
    Other duties as assigned

    Qualifications:

    Previous experience in a senior leadership role, within a similar hotel brand required
    Extensive Hotel operations experience required
    Demonstrated knowledge of budget planning and financial controls
    Computer literate in Microsoft Windows applications required
    University/College degree in a related discipline preferred
    Strong interpersonal and problem solving abilities
    Highly responsible & reliable
    Ability to work well under pressure in a fast paced environment
    Ability to work cohesively as part of a team
    Ability to focus attention on guest needs, remaining calm and courteous at all times  

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  • Concierge 

Gift Shop Attendant 

Executive Sous Chef

    Concierge Gift Shop Attendant Executive Sous Chef

    Summary of Responsibilities:
    Reporting to the Assistant Front Office Manager, responsibilities and essential job functions include but are not limited to the following: 

    Consistently offer professional, friendly and engaging service
    Assist guests with mail, messages, and any plans or arrangements they require
    Assist with any plans or arrangements the guest intends to make during their stay
    Assist guests regarding hotel facilities in an informative and helpful way
    Follow department policies, procedures and service standards
    Follow all safety policies 
    Other duties as assigned

    Qualifications:

    Previous customer related experience an asset
    Must possess a professional presentation
    Must possess outstanding guest services skills and sophisticated verbal & written communication skills
    Computer literate in Microsoft Window applications an asset
    Strong interpersonal and problem solving abilities
    Highly responsible & reliable
    Ability to work well under pressure in a fast paced environment
    Ability to work cohesively with fellow colleagues as part of a team
    Ability to focus attention on guest needs, remaining calm and courteous at all times

    Physical Aspects of Position (include but are not limited to): 

    Frequent standing and walking throughout shift
    Occasional kneeling, pushing, pulling, lifting
    Occasional ascending or descending ladders, stairs and ramps
    Frequent standing and walking throughout shift

    Visa Requirements: Must be a Kenyan Citizen.

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  • Securty Guard

    Securty Guard

    Job description
    At Fairmont Hotels & Resorts, ensuring the safety and wellbeing of our Colleagues, guests and visitors is an integral part of our operations. As a Security Officer, your attentiveness, efficiency and commitment will ensure your hotel remains a safe, enjoyable workplace and travel destination.
    Hotel Overview
    The Fairmont Mara Safari Club, a luxury Resort Hotel in Kenya. Surrounded on three sides by the breathtaking Mara River, and on the edge of the World’s Seventh “New” wonder of the World – The Maasai Mara – Fairmont Mara Safari Club is the epitome of tented luxury.
    Summary Of Responsibilities
    Reporting to the Senior Security Supervisor responsibilities and essential job functions include but are not limited to the following:

    Consistently offer professional, friendly and engaging service
    Ensure the overall safety and security of the hotel guests, Colleagues and hotel premises
    Act as a member of the Emergency Response Team, responding in cases of fire, accident, safety concerns and calls for medical assistance
    Ensure that any violations to law or hotel policy is investigated and reported
    Respond to all emergency situations and provide First Aid and C.P.R. as required
    Correct and report any fire hazards or health and safety hazards
    Report and investigate occurrences of accidents, complaints, criminal activity, and crisis situations
    Conduct regular floor patrols, cash counts and crowd control
    Conduct departmental key control audits and maintain key control records
    Maintain computer records of all actions in a Daily Activity Report
    Assist guests regarding hotel facilities in an informative and helpful way
    Follow department policies, procedures and service standards
    Follow all safety policies
    Other duties as assigned

    Qualifications

    Previous experience in a Security role required
    Computer literate in Microsoft Window applications required
    Certification in CPR First Aid required
    University/College degree in a related discipline preferred
    Must possess a professional presentation
    Strong interpersonal and problem solving abilities
    Highly responsible & reliable
    Ability to work well under pressure in a fast paced environment
    Ability to work cohesively with fellow colleagues as part of a team
    Ability to focus attention on guest needs, remaining calm and courteous at all times

    Physical Aspects Of Position(include But Are Not Limited To)

    Frequent standing and walking throughout shift
    Occasional lifting and carrying up to 30 lbs
    Occasional kneeling, pushing, pulling, lifting
    Occasional ascending or descending ladders, stairs and ramps

    Visa Requirements: Must be eligible to live and work in Kenya.
    APPLY TODAY: Whether you’re launching your career or seeking meaningful employment, we invite you to visit http://www.fairmontcareers.com/ to learn more about Fairmont Hotels & Resorts—and the extraordinary opportunities that exist!

  • Food & Beverage Server

    Food & Beverage Server

    Job description
    As a Server with Fairmont Hotels & Resorts, you will be an ambassador for the exceptional service and cuisine that are hallmarks of our dining experience. Your warm, personal attention and knowledge of our outstanding Food & Beverage offerings makes guests of our restaurants and lounges feel unique and valued.
    Hotel Overview
    The Fairmont Mara Safari Club, a Luxury Resort Hotel in Kenya. Surrounded on three sides by the breathtaking Mara river, and on the edge of the world’s seventh ‘new Wonder of the world” – Maasai Mara – Fairmont Mara Safari Club is the epitome of tented luxury.
    Summary Of Responsibilities

    Reporting to the Restaurant Supervisor , responsibilities and essential job functions include but are not limited to the following:
    Consistently offer professional, friendly and engaging service
    Assist guests regarding menu items in an informative and helpful way
    Follow outlet policies, procedures and service standards
    Have full knowledge of beverage lists and promotions
    Have full knowledge of all menu items, garnishes, contents and preparation methods
    Follow all safety and sanitation policies when handling food and beverage
    Other duties as assigned

    Qualifications

    Previous service experience an asset
    Previous point of sale system experience an asset, but not required
    Excellent communication and organizational skills
    Strong interpersonal and problem solving abilities
    Highly responsible & reliable
    Ability to work well under pressure in a fast paced environment
    Ability to work cohesively with fellow colleagues as part of a team
    Ability to focus attention on guest needs, remaining calm and courteous at all times
    Physical Aspects of Position (include but are not limited to):
    Constant standing and walking throughout shift
    Frequent lifting and carrying up to 20 lbs
    Occasional kneeling, pushing, pulling, lifting
    Occasional ascending or descending ladders, stairs and ramps

    Visa Requirements
    Must be eligible to live and work in the country.

  • Concierge 

Jr Sous Chef 

Kitchen Steward 

Fairmont Presidents Club Coordinator 

Commis 1 Baker 

Front Office Manager

    Concierge Jr Sous Chef Kitchen Steward Fairmont Presidents Club Coordinator Commis 1 Baker Front Office Manager

    Job description
    The knowledge of a great Concierge is the expectation of our Guests when staying at Fairmont Hotels & Resorts. Your ability to anticipate Guests’ needs and make informed suggestions will ensure they have a truly memorable stay.
    Summary Of Responsibilities

    Reporting to the Assistant Front Office Manager, responsibilities and essential job functions include but are not limited to the following:
    Consistently offer professional, friendly and engaging service
    Assist guests with mail, messages, and any plans or arrangements they require
    Assist with any plans or arrangements the guest intends to make during their stay
    Assist guests regarding hotel facilities in an informative and helpful way
    Follow department policies, procedures and service standards
    Follow all safety policies
    Other duties as assigned

    Qualifications

    Previous customer related experience an asset
    Must possess a professional presentation
    Must possess outstanding guest services skills and sophisticated verbal & written communication skills
    Computer literate in Microsoft Window applications an asset
    Strong interpersonal and problem solving abilities
    Highly responsible & reliable
    Ability to work well under pressure in a fast paced environment
    Ability to work cohesively with fellow colleagues as part of a team
    Ability to focus attention on guest needs, remaining calm and courteous at all times

    Physical Aspects of Position (include but are not limited to):

    Frequent standing and walking throughout shift
    Occasional kneeling, pushing, pulling, lifting
    Occasional ascending or descending ladders, stairs and ramps
    Frequent standing and walking throughout shift

    Visa Requirements: Must be a Kenyan Citizen.
    APPLY TODAY: Whether you’re launching your career or seeking meaningful employment, we invite you to visit http://www.fairmontcareers.com/ to learn more about Fairmont Hotels & Resorts—and the extraordinary opportunities that exist!

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  • Internship Opportunity 

Food & Beverage Server

    Internship Opportunity Food & Beverage Server

    Job description
    This opportunity is for the students interested in Internship during autumn/winter of 2018/2019
    Summary Of Responsibilities
    Reporting to the Section Managers, responsibilities and essential job functions include but are not limited to the following:

    Consistently offer professional, friendly and engaging service
    Follow all safety and sanitation policies when handling food and beverage
    Other duties as assigned

    Qualifications

    Excellent communication and organizational skills
    Strong interpersonal and problem solving abilities
    Highly responsible & reliable
    Ability to work well under pressure in a fast paced environment
    Ability to work cohesively with fellow colleagues as part of a team
    Ability to focus attention on guest needs, remaining calm and courteous at all times

    Physical Aspects of Position (include but are not limited to):

    Constant standing and walking throughout shift
    Frequent lifting and carrying up to 20 lbs
    Occasional kneeling, pushing, pulling, lifting
    Occasional ascending or descending ladders, stairs and ramps

    Visa Requirements: Candidate must be a Kenyan Citizen

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