Company Founded: Founded in 1904

  • Intern

    Intern

    Job description
    This opportunity is for the students interested in Internship In January 2018.
    Shift Rotating / Shift Work
    Travel No
    Closing Date Jan.2018, 11:59:00 PM
    Visa Requirements: Candidate must be a Kenyan Citizen.
    APPLY TODAY: Whether you’re launching your career or seeking meaningful employment, we invite you to visit www.fairmontcareers.com to learn more about Fairmont Hotels & Resorts and the extraordinary opportunities that exist!

  • Executive Housekeeper

    Executive Housekeeper

    Job description
    Creating an engaging work environment for Colleagues of Fairmont The Norfolk is as important as turning moments into memories for our guests . Your leadership skills and the values you model as Executive Housekeeper will inspire your team – not only to ensure an exceptional in-room guest experience, but also to grow their careers with Fairmont.
    Summary Of Responsibilities
    Reporting to the General Manager, responsibilities and essential job functions include but are not limited to the following:

    Consistently offer professional, friendly and engaging service
    Lead and manage the day-to-day operation of the department and ensure service standards are followed
    Address guest concerns and react quickly, logging and notifying proper departments as required
    Conduct regularly scheduled departmental meetings
    Manage the departmental budget in a fiscally responsible manner
    Oversee the recruitment and training of all Housekeeping Colleagues
    Balance operational, administrative and Colleague needs
    Follow departmental policies and procedures
    Report necessary maintenance items
    Follow all safety and sanitation policies
    Other duties as assigned

     
     
    Qualifications

    Previous leadership experience required
    Computer literate in Microsoft Window applications preferred
    University/College degree in a related discipline an asset
    Excellent communication and organizational skills
    Strong interpersonal and problem solving abilities
    Highly responsible & reliable
    Ability to work cohesively as part of a team
    Ability to focus attention on guest needs, remaining calm and courteous at all times

    Visa Requirements: Candidates with valid Kenyan work authorization are encouraged to apply.

  • Clinical Officer

    Clinical Officer

    Job Description
    Summary of Responsibilities:
    Reporting to the Director of Human Resources, responsibilities and essential job functions include but are not limited to the following:

    Consistently offers professional, engaging and friendly serviceAttend to colleagues and guests in the clinic
    Liaise and refer colleagues and Guests to the company Doctor on complicated matters
    Make progressive follow up to those admitted in hospital & report.
    Organize the food handler’s tests and submit the reports on them as required
    Be aware of management approved medical providers, refer colleagues to the same and communicate changes if any.
    Act as the custodian of all medical information regarding colleagues’ i.e individual colleague medical expenditure, insurance information, approved hospital providers, approved doctors.
    Work closely with the HR office for co-ordination of pre-employment checks
    Ensure induction of new colleague on sexually transmitted diseases, HIV/Aids, prevention counseling.
    Participate and initiate Colleague menu reviews- to ensure colleagues get adequate food servings for a proper balanced diet and liaising with HR and the Sebuleni chef on this.
    Plan for health talks once every quarter and if not possible to get a doctor, organize to present a talk to colleagues on health, safety & general wellness.
    Organize with local medical providers for medical check up to colleagues on competitive prices.
    Ensure to maintain adequate stock
    Ensure to check on a regular basis the first aid boxes in each department and ensure they are replenished.
    Be an agent for behavioral change among colleagues by acting as a peer educator/ counselor
    Train peer counselors, and educators to be agents of change in their respective departments
    Participate in the identification of departmental peer counselors and workplace wellness champions
    Come up with creative ideas and messages to colleagues to encourage exercising and keeping fit.
    Organize monthly group therapies for colleagues who want to share experiences in their circles
    Follow up with HR to ensure that wellness programs are provided for in the annual budget
    Submitting monthly reports on monthly basis i.e. incidents/accidents report, sick offs analysis, medical expenditure
    Liaising with Director of Human Resources on colleagues’ claims on medical expenses
    Visiting and making contacts with all hospitals and doctors that we partner with for easier future follow up
    Visit colleagues admitted in hospital and give a continuous report on their progress
    Be in charge of Health & Safety boards, ensure information posted is well organized and updated

    Qualifications:

    Previous experience as a Clinical officer or a locum
    College Certificate/Diploma in a related discipline
    Self-confident, creative and proactive, able to prioritize and make effective decisions
    Excellent interpersonal and communication skills, both written and verbal
    Qualified &Registered nurse of Kenya

    Visa Requirements: Candidate must be eligible to work in Kenya.

  • Accounts Receivable Officer 

Assistant Director of Finance

    Accounts Receivable Officer Assistant Director of Finance

    Job description
    Secures revenue by verifying and posting receipts and resolving discrepancies .
    Hotel Overview
    With magnificent view of majestic Mount Kenya, the Fairmont Mount Kenya Safari Club Resort’s 120 luxuriously appointed hotel rooms set in over 100 acres of landscaped gardens, offer a unique blend of comfort, relaxation and adventure. Originally the retreat of movie star and club founder, William Holden, the Club’s illustrious former members have included Winston Churchill and Bill Crosby.
    Summary Of Responsibilities
    Reporting to the Assistant Director of Finance, responsibilities and essential job functions include but are not limited to the following:

    Consistently offers professional, engaging and friendly service
    Posts customer payments by recording cash, checks, and credit card transactions.
    Posts revenues by verifying and entering transactions.
    Updates receivables by totaling unpaid invoices.
    Maintains records by microfilming invoices, debits, and credits.
    Verifies validity of account discrepancies by obtaining and investigating information from sales, trade promotions, customer service departments, and from customers;
    Resolves valid or authorized deductions by entering adjusting entries.
    Resolves invalid or unauthorized deductions by following pending deductions procedures.
    Resolves collections by examining customer payment plans, payment history, credit line; coordinating contact with collections department.
    Summarizes receivables by maintaining invoice accounts; coordinating monthly transfer to accounts receivable account; verifying totals; preparing report.
    Protects organization’s value by keeping information confidential.
    Updates job knowledge by participating in educational opportunities.
    Accomplishes accounting and organization mission by completing related results as needed.

    Qualifications

    Previous experience is an asset
    B.Com in Finance and CPA (K).
    Knowledge and experience in accounting systems including accpac,opera & micros.
    Previous experience in a similar role required.
    Strong work ethics and corporate governance.
    Strong interpersonal and problem solving abilities
    Highly responsible & reliable
    Ability to work well under pressure in a fast paced environment
    Ability to work cohesively as part of a team
    Ability to focus attention on guest needs, remaining calm and courteous at all times

    Visa Requirements: Eligible to work in Kenya.
    APPLY TODAY: Whether you’re launching your career or seeking meaningful employment, we invite you to visit www.fairmontcareers.com to learn more about Fairmont Hotels & Resorts and the extraordinary opportunities that exist!

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  • Hotel Manager

    Hotel Manager

    Job description
    Hotel Manager Fairmont Hotels & Resorts is a global hotel brand offering and experiences in places of . Be an ambassador for the brand and your hotel as General Manager, where your leadership, strong interpersonal skills and strategic vision will drive solid operating results, an engaged team and memorable guest experiences.Hotel Overview: With magnificent views of majestic Mount Kenya, the Fairmont Mount Kenya Safari Club Resort’s 120 luxuriously appointed hotel rooms, set in over 100 acres of landscaped gardens, offer a unique blend of comfort, relaxation and adventure. Originally the retreat of movie star and Club founder, William Holden, the Club’s illustrious former members have included Winston Churchill and Bing Crosby
    Summary Of Responsibilities
    Responsibilities and essential job functions include but are not limited to the following:

    Consistently offer professional, friendly and engaging service
    Responsible for the overall management and strategic direction of the hotel
    Oversee the operations functions of the hotel, including but not limited to Food and Beverage and Rooms Division
    Lead and support all departments in the achievement of their financial and operational targets through establishment of a positive culture, clear expectations and policy and procedural implementation
    Direct the preparation, presentation and subsequent achievement of the hotel’s annual Operating Budget, Marketing & Sales Plan and Capital Budget
    Actively involved in various industry and community initiatives
    Act as spokesperson for the hotel and an ambassador for the Fairmont Brand
    Ensure that monthly financial outlooks for all departments are on time, on target and accurate
    Ensure full compliance to hotel operating controls
    Actively involved in the recruitment process of senior leadership positions within the hotel
    Follow department policies, procedures and service standards
    Follow all safety policies
    Other duties as assigned

    Qualifications

    Previous experience in a senior leadership role, within a similar hotel brand required
    Extensive hotel operations experience required
    Demonstrated knowledge of budget planning and financial controls required
    Computer literate in Microsoft Windows applications required
    Masters level of Education in any related discipline required
    Professional training in any area within hotel setup
    Diploma in Business Management added advantage
    Strong interpersonal and problem solving abilities
    Highly responsible & reliable
    Ability to work well under pressure in a fast paced environment
    Ability to work cohesively as part of a team
    Ability to focus attention on guest needs, remaining calm and courteous at all times

    Visa Requirements: Position open to Kenyan citizens only
    APPLY TODAY: Whether you’re launching your career or seeking meaningful employment, we invite you to visit http://www.fairmontcareers.com/ to learn more about Fairmont Hotels & Resorts—and the extraordinary opportunities that exist!

  • Account Assistant 

Front Desk Agent 

Mechanic 

Server 

Senior Hostess 

Food & Beverage Supervisor

    Account Assistant Front Desk Agent Mechanic Server Senior Hostess Food & Beverage Supervisor

    Job description
    As an Accounting Assistant, your responsibilities include managing expense reports and reimbursements, entering financial transactions into our internal databases and reconciling invoices.
    Summary Of Responsibilities
    Reporting to the Assistant Director of Finance, responsibilities and essential job functions include but are not limited to the following:

    Consistently offers professional, engaging and friendly service
    Reconciles processed work by verifying entries and comparing system reports to balances.
    Charges expenses to accounts and cost centers by analyzing invoice/expense reports; recording entries.
    Pays vendors by monitoring discount opportunities; verifying PIN Numbers; scheduling and preparing cheques; contract, invoice, or payment discrepancies and documentation;
    Maintains accounting ledgers by verifying and posting account transactions.
    Verifies vendor accounts by reconciling monthly statements and related transactions.
    Maintains historical records by microfilming and filing documents.
    Reports taxes by calculating requirements on paid invoices.
    Protects organization’s value by keeping information confidential.
    Accomplishes accounting and organization mission by completing related results as needed.
    Provide necessary output requirements, documentation, and authorization for bank transfer data.
    Answer queries from suppliers.

    Qualifications

    Previous experience is an asset
    Work experience as an Accounting Assistant or Accounting Clerk
    Knowledge of basic bookkeeping procedures
    Familiarity with finance regulations
    Good math skills and the ability to spot numerical errors
    Hands-on experience with MS Excel and accounting software
    Organization skills
    Ability to handle sensitive, confidential information
    BSc/Ba in Accounting, Finance or relevant field

    Visa Requirements: Eligible to work in Kenya
    APPLY TODAY: Whether you’re launching your career or seeking meaningful employment, we invite you to visit www.fairmontcareers.com to learn more about Fairmont Hotels & Resorts and the extraordinary opportunities that exist!

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  • Hospitality Beginner

    Hospitality Beginner

    Job description
    Qualifications

    Basic knowledge in housekeeping ,laundry and basic cooking knowledge
    Good communication skills
    Highly responsible and reliable
    Ability to work under minimum supervision

    Physical Aspects of Position (include but are not limited to):

    Constant standing and walking throughout shift
    Frequent lifting and carrying up to 30 lbs
    Frequent kneeling, pushing, pulling, lifting
    Occasional ascending or descending ladders, stairs and ramps

    Visa Requirements: Eligible to work in Kenya
    APPLY TODAY: Whether you’re launching your career or seeking meaningful employment, we invite you to visit http://www.fairmontcareers.com/ to learn more about Fairmont Hotels & Resorts—and the extraordinary opportunities that exist!
    Primary Location
    Kenya-Mount Kenya-Fairmont Mount Kenya Safari Club
    Travel
    No
    Closing Date
    Sep.2018, 10:59:00 PM

  • Spa Attendant 

Purchasing Coordinator

    Spa Attendant Purchasing Coordinator

    Job description
    Luxury and tranquility in an authentic setting, await our Guests at a Fairmont Spa. As a Spa Therapist our Guests will enjoy the professional and personalized spa experience you offer. The expertise and attention to detail you provide during their treatment will ensure our guests have a memory to share.
    Summary Of Responsibilities
    Reporting to the Leisure and Activities Manager, responsibilities and essential job functions include but are not limited to the following:

    Consistently offer professional, friendly and engaging service
    Assist in the operation of all spa departments and to have knowledge of all Spa treatments
    Maintain linen inventory to and from laundry on a scheduled basis
    Direct Members and Guests to appointments and assist them with the use of sauna, steam, whirlpool etc
    Prepare rooms for treatments according to specified guidelines
    Maintain the facility in peak sanitary condition at all times and report any equipment deficiencies
    Maintain locker rooms in a tidy manner and ensure all amenities are stocked
    Follow departmental policies and procedures
    Follow all safety and sanitation policies
    Other duties as assigned

    Qualifications

    Previous Spa or Hospitality experience preferred
    CPR and First Aid certification preferred
    Excellent communication and organizational skills
    Strong interpersonal and problem solving abilities
    Highly responsible & reliable
    Ability to focus attention on guest needs, remaining calm and courteous at all times
    Previous Spa or Hospitality experience preferred

    Physical Aspects of Position (includes but are not limited to):

    Frequent standing and walking throughout shift
    Occasional lifting and carrying up to 20 lbs
    Frequent bending, kneeling, pushing, pulling
    Occasional ascending or descending ladders, stairs and ramps
    Frequent standing and walking throughout shift

    Visa Requirements: Eligible to work in Kenya
    APPLY TODAY: Whether you’re launching your career or seeking meaningful employment, we invite you to visit http://www.fairmontcareers.com/ to learn more about Fairmont Hotels & Resorts—and the extraordinary opportunities that exist!

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  • Director of Finance and Business Support 

Executive Chef 

Concierge 

Kitchen Steward

    Director of Finance and Business Support Executive Chef Concierge Kitchen Steward

    Job Description

    Hotel Overview:  Fairmont The Norfolk Hotel has played a leading role in Kenya’s colorful history, and continues to be Nairobi’s finest and best-known luxury hotel. The town and later the modern city of Nairobi grew up around Fairmont The Norfolk hotel, which boasts 165 guest rooms and suites, and still has its own private tropical gardens. The hotel is still the traditional starting point for safaris and the Lord Delamere Terrace is modern Nairobi’s most famous meeting place, where drinks and light meals are served continuously from morning until midnight.
    Summary of Responsibilities:
    Reporting to the General Manager, responsibilities and essential job functions include but are not limited to the following:      

    Consistently offer professional, friendly and engaging service
    Lead and manage the Accounting department and ensure all standards are followed
    Compile and analyze financial information to prepare financial statements including monthly and annual reports
    Ensure financial records are maintained in compliance with accepted policies and procedures
    Ensure all financial reporting deadlines are met
    Ensure accurate and efficient monthly, quarterly and year end close
    Establish and monitor the implementation and maintenance of accounting control procedures
    Balance operational, administrative and Colleague needs
    Continuously manage and support budget and forecast activities and assist Departmental Leaders as required
    Oversee the financial audit preparation and coordinate the audit process
    Ensure accurate and appropriate recording and analysis of revenues and expenses
    Analyze and advise on business operations including revenue and expenditure trends, financial commitments and future revenues
    Analyze financial information to recommend or develop efficient use of resources and procedures; provide strategic recommendations and maintain solutions to business and financial problems
    Follow departmental policies and procedures
    Follow all safety policies
    Other duties as assigned

    Qualifications:

    Senior Leadership experience in accepted accounting practices and principles required
    Computer literate in Microsoft Window applications and relevant computer applications required
    University/College degree in a related discipline required
    Excellent communication and organizational skills
    Strong interpersonal and problem solving abilities
    Highly responsible & reliable with exceptional attention to detail
    Ability to work cohesively as part of a team
    Ability to focus attention on guest needs, remaining calm and courteous at all times

    Visa Requirements: Incumbent must have legal authorization to live and work in Kenya.

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  • Junior Housekeeper/Chef

    Junior Housekeeper/Chef

    Job descriptionSummary Of Responsibilities
    Responsibilities and essential job functions include but are not limited to the following:

    Consistently offer professional, friendly and engaging service
    Ensure Housekeeping standards are followed
    Ensure guest rooms are prepared efficiently
    Respond timely to guests’ special requests for miscellaneous items ie: cribs, cots, extra towels etc.
    Follow departmental policies and procedures
    Report necessary maintenance items
    Follow all safety and sanitation policies

    Qualifications

    Previous Housekeeping and basic cooking experience an asset
    Excellent communication and organizational skills
    Strong interpersonal and problem solving abilities
    Highly responsible & reliable
    Ability to work cohesively as part of a team with minimum supervision
    Ability to focus attention on guest needs, remaining calm and courteous at all times

    Physical Aspects of Position (include but are not limited to):

    Constant standing and walking throughout shift
    Frequent lifting and carrying up to 30 lbs
    Frequent kneeling, pushing, pulling, lifting
    Occasional ascending or descending ladders, stairs and ramps

    Visa Requirements: Eligible to work in Kenya