Company Founded: Founded in 1904

Learning & Development Manager General Accountant

Learning & Development Manager
To provide training and development support for staff in the Hotel through researching, developing, implementing, administering and evaluating employee training and development activities.
What is in it for you:

Be part of a unique resort
Take advantage of opportunities to be recognized for your professional contributions
Employee benefit card offering discounted rates in Accor worldwide
Learning programs through our academies
Opportunity to develop your talent and grow within your property and across the world
Ability to make a difference through our Corporate Social Responsibility activities like Planet 21

What you will be doing:

Assist Director Talent & Culture in the creation, implementation and facilitation of the Hotel Training Plan and budget that is aligned with the hotel’s goals and strategic plan
Conduct annual training needs analysis and coordinates with department managers to help identify training opportunities for their team members
Initiate, coordinate, deliver and follow-up on all training activities within the hotel
Actively initiate relationships and partnerships with industry associations, external training companies and academic counsels related to the hospitality industry
Update and maintain accurate records of training activities and participant information
Maintain an ongoing Training Calendar to ensure learning resources and opportunities are maximized
Develop and manage a central internal resource library of videos/books/magazines that can be utilized by all employees
Share responsibilities for the integration and orientation process of new hires
Assist with the implementation of new policies, procedures, and standards
Prepare and submit training reports

Your experience and skills include:

Bachelor’s Degree in Human Resources Management / Hotel Management
Minimum 3 years of experience as L&D Manager
Excellent reading, writing and oral proficiency in the English language
Proficient in MS Excel, Word, & PowerPoint

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October 28, 2024
Storekeeper Purchasing Coordinator Head Butcher Executive Sous Chef Sous Chef-Tatu (Fine Dining)

What is in it for you:

Employee benefit card offering discounted rates in Accor worldwide
Learning programs through our Academies and the opportunity to earn qualifications while you work
Opportunity to develop your talent and grow within your property and across the world!
Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:
Reporting to the Purchasing Officer, responsibilities and essential job functions include but are not limited to the following:

Consistently offer professional, engaging and friendly service
Move stock from stores to different departments
Rotate store products
Ensures distribution of products to all departments
Maintains accurate documentation of all issues for reporting purposes
Fill requisitions inventory to maintain minimum/maximum pars
Daily cleaning of the stores

Your experience and skills include:

Previous receiving experience a strong asset
Previous experience using procurement software with use of Birchstreet
Computer experience and ability to use Microsoft office software (Outlook, Excel, Word, etc.)
Comprehensive knowledge of receiving practices with previous experience working in this field being an asset
Comprehensive knowledge of storeroom practices including but not limited to FIFO and stock room rotation with previous experience working in this field being an asset
General knowledge of food and beverage specifications, quality standards and receiving practices Able to handle documents, math skills
WHMIS Certification considered an asset
Excellent English communication skills / French conversational an asset
Proven Flexibility
Team player
Complies with all Health and Safety regulations
Must be organized and accurate with attention to detail

Your team and working environment:
Fairmont The Norfolk Hotel has played a leading role in Kenya’s colorful history, and continues to be Nairobi’s finest and best-known luxury hotel. The town and later the modern city of Nairobi grew up around Fairmont The Norfolk hotel, which boasts 170 guest rooms and suites, and still has its own private tropical gardens. The hotel is still the traditional starting point for safaris and the Lord Delamere Terrace is modern Nairobi’s most famous meeting place, where drinks and light meals are served continuously from morning until midnight.

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Use the link(s) below to apply on company website. Note: Successful candidates must be legally eligible to work in Kenya

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October 28, 2024
Purchasing Manager Housekeeping Manager Chief Accountant Receiving Clerk Room Attendant Stewarding Attendant Maintenance Supervisor

What Is In It for You

Employee benefit card offering discounted rates in Accor worldwide
Learning programs through our Academies
Opportunity to develop your talent and grow within your property and across the world!
Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

What You Will Be Doing

Using established Inventory Control techniques and procedures ensure the proper rotation and inventory levels are maintained.
Ensure accurate tracking of all items received and issued
Ensure proper communication with the Departments with regards to inventory levels and management.
Analyze previous purchases to predict future purchasing needs.
Generate weekly and monthly reports on key performance indicators, such as inventory movement and volume, product overages and dead stock reports; stock rotation and wastage reports.
Monitor expiration and stock rotation.
Maintain staff motivation and develop strong channels of communication, through department meetings and incentive programs;
To train and develop employees, ensuring they have necessary skills to perform their duties;
Receiving products, checking weights, cost, quantity and quality.
Working with the Departmental Heads, preparing orders and order all products through the procurement system
Work directly with the Departmental Heads to ensure our items master list is maintained and proper inventory levels established
Responsible for storage & security for food and liquor stores items.
Coordinate month end inventories.
To adhere to all environmental policies and procedures as required.
Manage inventory variances through the purchasing system.
Consistently offers professional, engaging and friendly service
Ensure that the department works closely with the Chef and the Food & Beverage Director to purchase the highest quality product while constantly searching for the lowest price.
Assist management with obtaining competitive price quotations and confirm purchase availabilities.
Provide the Controller with a monthly summary of outstanding purchase orders for goods and services received, but not yet invoiced, prior to month-end, as detailed in the Policy & Procedure Manual.
Assist the Accounts Payable Clerk in researching any discrepancies on invoices.
Ensure that all storage areas are secure, clean and properly organized.
Coordinate purchases related to capital projects with the corporate Purchasing Department as well as outside contractors.
Conduct frequent quality control audits to ensure staff is properly trained and following established procedures.
Ensure Fairmont Hotels & Resorts Core standards are maintained;
Ensure clean and safe working environment in accordance to the health and safety regulations
Other duties as assigned

Experience and Skills Include

Service focused personality is essential
To have atleast have relevant diploma/degree in Purchasing & Supplies
Atleast 5 years of experience in Purchasing office
Previous experience in a similar leadership role is an asset
Prior experience working with Opera & Micros system required
Strong interpersonal and problem solving abilities and the ability to lead by example
Has outstanding guest services skills, professional presentation and sophisticated communication skills.
Will be aware of the Hotel’s outlets and hours of operations as well as any changes conveying this information to guests.
Has superior organization skills, not just with own work, but also by directing the work of other colleagues within the department.
Will actively seek duties and tasks during slow periods to maximize efficiency.
Must be able to work independently

Your team and working environment:

Fast-paced, upscale, luxury hotel
Fun-loving, Vibrant & passionate to grow with us
The environment has magnificent views of majestic Mount Kenya, the Fairmont Mount Kenya Safari Club has 120 luxurious appointed guest rooms, set in over 100 acres of landscaped gardens, and offer a unique blend of comfort.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

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Use the link(s) below to apply on company website.

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October 28, 2024
Marketing Coordinator Sales Coordinator Clinical Officer Chief Steward Pastry Chef

Marketing Coordinator
Through your passion and motivation, you will be a partner in growing the Fairmont Hotels & Resorts Kenya visibility in the community. You are professional and knowledgeable about our properties, and you build strong relationships across the hotel while creating bonds with internal and external stakeholders.
What’s in it for you:

Employee benefit card offering discounted rates in Accor worldwide
Learning programs through our Academies
Opportunity to develop your talent and grow within your property and across the world!
Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:

Responsible for managing the Fairmont Hotels and Resorts-Kenya social media channels
Establish community relationships to grow social media engagement
Working with verified influencers to help tell the hotel’s story.
Assist with the hotel’s LinkedIn account
Design and create various hotel promotional materials
Attend necessary hotel & departmental meetings
Create strong relationships across various departments, including Front Office, Culinary, Housekeeping, etc., while ensuring information is accurately communicated and operational requirements are accounted for
Availability to work evenings and weekends as required
Other duties as assigned

Your experience and skills include:

Previous marketing experience, with at least 2 years, in a similar setting is preferred
Computer literate with Microsoft Office applications and knowledge of graphic design is requiredComputer literate with Microsoft Office applications and knowledge of graphic design is required
Familiarity with Social Media channels & management platforms
Diploma/degree in a related field is an asset
Exceptional interpersonal skills, both written and verbal is essential, with the ability to build relationships and rapport seamlessly
Proven ability to problem solve, interact with many moving parts and interact with various areas throughout the hotel
Ability to work well under pressure while handling short lead times when necessary
High attention to detail to ensure accuracy at all times

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October 28, 2024
Information Technology Coordinator Food and Beverage Supervisor (Tatu) Security Manager Sales Manager (Corporate and Government) Director of Digital, Marketing and Communications Front Office Supervisor Night Manager Food and Beverage Manager (Nairobi) Talent and Culture Coordinator (Nairobi) Reservations Agent Sales Executive (Corporate and Government) Digital Marketing Executive Experience and Activities Concierge

Information Technology Coordinator
An IT Coordinator must be knowledgeable in software, hardware and networks. They must be critical thinkers and problem-solvers with great attention to detail. Since end-user support and teamwork are important aspects of the role, excellent communication and people skills are required.
What is in it for you:

Employee benefit card offering discounted rates in Accor worldwide
Learning programs through our Academies and the opportunity to earn qualifications while you work
Opportunity to develop your talent and grow within your property and across the world!
Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:
Reporting to the IT Manager, responsibilities and essential job functions include but are not limited to the following:

Institute protocols for the use of IT across departments and projects
Provide advice on the most suitable IT choices
Provide technical support or training for systems and networks
Act as a link between end-users and higher-level support
Install and configure software and hardware (printers, network cards etc.)
Monitor system and network performance
Perform troubleshooting, repairs and data restoration
Performance maintenance activities (e.g. backups)
Maintain licenses and upgrade schedules
Collaborate with other professionals to maintain standards and functionality

Your experience and skills include:

Proven experience as IT coordinator or similar role
Experience in network management and help desk support is appreciated
Solid knowledge of IT systems and applications
Understanding of TCP/IP protocols and LAN/WAN configuration
Ability to troubleshoot and repair issues
Strong communication and interpersonal skills
Great attention to detail
Excellent organizational and coordination abilities
BSc/BA in information technology or computer science is preferred
Certification (CompTIA Network+, CompTIA Security+ etc.) is a plus

Your team and working environment:
Fairmont The Norfolk Hotel has played a leading role in Kenya’s colorful history, and continues to be Nairobi’s finest and best-known luxury hotel. The town and later the modern city of Nairobi grew up around Fairmont The Norfolk hotel, which boasts 170 guest rooms and suites, and still has its own private tropical gardens. The hotel is still the traditional starting point for safaris and the Lord Delamere Terrace is modern Nairobi’s most famous meeting place, where drinks and light meals are served continuously from morning until midnight.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

go to method of application »

Use the link(s) below to apply on company website. Check out the salaries of Fairmont The Norfolk HERE

Apply via :

October 28, 2024
Director of Digital, Marketing and Communications Incentives, Conventions and Meetings Sales Manager Executive Housekeeper Night Manager Assistant Executive Housekeeper Housekeeping Supervisor Fairmont The Norfolk – Food and Beverage Manager

What is in it for you:

Employee benefit card offering discounted rates in Accor worldwide
Learning programs through our Academies and the opportunity to earn qualifications while you work
Opportunity to develop your talent and grow within your property and across the world!
Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:
Reporting to the General Manager, responsibilities and essential job functions include but are not limited to the following:

Consistently offer professional, friendly and engaging service
Manage all activity within the Digital, marketing and public relations department, ensuring all brand guidelines and standards are followed.
Be responsible to drive Web Direct channel performance, related to key KPI’s on conversion, content and reach.
Serve as the hotel’s primary brand ambassador, ensuring that brand guidelines are in place and updated regularly as needed.
Develop the hotel’s communication strategies and execute the marketing, public relations and digital campaigns in conjunction with the Sales, Spa, Food and Beverage departments to ensure profit growth and brand exposure.
This includes but is not limited to the following:
Hotel photography
Creative direction for advertisements
PR pitch calendars and tactical activities
Development and dissemination of media releases/minimum 2 per month
Guest and sales collateral pieces
Build brand partnerships and generate consumer event activations at the property level.
Plan and execute multiple media events per year, ranging from restaurant launches, packages, media familiarization trips, etc….
Research, analyze and monitor financial, technological and demographic factors so that market opportunities may be capitalized on.
Plan and oversee the hotel’s advertising and promotional activities, including print, electronic, radio, social and direct mail.
Develop promotional materials, which including printed and digital collaterals
Liaise with the regional and corporate office on projects to support ACCOR regional campaigns and initiatives.
Provide key messaging support for media interviews and for reputation management issues i.e. crisis communications.
Develop and deliver insightful strategies and presentations to the hotel Executive Committee and business departments where appropriate.
Manage PR and marketing agency resources and suppliers for ad hoc projects and campaigns.
Update and regularly review all hotels’ restaurant and spa listings in both print and electronic media.
Work with digital marketing to develop compelling consumer and media content.
Submit monthly reports to the Dubai Regional Office (DRO) outlining return on investment (ROI) media awareness/coverage and key activities.

Your experience and skills include:

Minimum 5 – 8 years of experience in Digital/marketing/communications, preferably in a hotel or travel industry environment.
Excellent English written and verbal communication skills required.
Proficiency in Word, Excel, and Database management software.
The successful candidate will be an extremely organized, detail-oriented, professional, and a self-motivated team-player with excellent interpersonal skills.
Must be able to work well under pressure and manage stakeholder expectations of from each property.
University education preferred.
Experience with/contacts within Kenya/ Africa media marketplace are an asset.
Arabic language and written skills is an asset.
Marketing and PR agency experience is an asset.
Understanding loyalty and customer relationship management.
Strong communication skills across variety of platforms and on all levels.
Market research capabilities for competitor reviews.
Outstanding English skills in written and verbal.
Dynamic and confident individual.
Good time management and prioritising capabilities.
Ability to work under pressure and tight deadlines.
Team player with positive attitude.
Strong attention to detail and the production of high quality work.
Should display personal drive to succeed and achieve.
Project management skills.

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October 28, 2024
Maintenance Engineer

Job Summary

To Ensure overall day to day operations and maintenance of Hotel plant and equipment in accordance with the set guidelines as per the Equipment manual and the standard Operating Procedures.

Reporting to the chief engineer the main duties and responsibilities of the maintenance engineer include:

Reports to the Chief Engineer and attends briefings.
Supervises all Engineering Team members
Checks event orders and meeting any engineering requirements arising, including outside catering, festivals etc.
Allocates duties to the appropriate engineering staff as may be required.
Duty Roaster Planning and management.
Ensures that the Planned Preventive Maintenance is adhered to and records kept up to date.
Maintain and conform to Room Perfect Program.
Collects work assignment sheet from the Engineer during briefing.
Ensure availability of materials and spare parts before start of shift.
Assist, as directed, to perform other Engineering tasks as business demand requires.
Follow all standard operating procedures of Fairmont Mount Kenya Safari Club and Engineering department.
To immediately report all suspicious occurrence and hazardous condition.
To maintain the cleanliness safety of work areas at all times.
Ensures control and distribution of Trouble reports, breakdown reports and request from rented offices
Ensures control of store material issues to support day to day maintenance and repairs requirements.
Assigns duties to engineering team members accordingly
Liaises with sectional MANAGERs regularly for the update of ongoing works and projects
Ensures day to day repairs are effectively done, through prompt attention to emergencies and break downs especially in guest areas.
Provides competent hands-on skills to ensure all hotel systems including, Mechanical, electrical, sewage, plumbing, heating and lighting are maintained in good working order and to ensure any defects are corrected promptly and properly.
Ensures all hotel fixtures, fittings and equipment are maintained in good working order and that defects are corrected promptly.
Undertakes regular inspections of the building and report back any defects and repairs that require further action to the chief Engineer
Ensures quality workmanship by all sections.
Ensures material quality meets the required standards.
Ensures proper usage of materials.
Ensures Engineering Store is adequately stocked and not running out
Ensures Purchase requests on store and Direct items are made as per re-order levels.
Ensures Purchase Requests raised has enough and detailed specifications to ensure high good quality materials are sourced.
To perform other task, including cross exposure, as directed, or multi-skill in any other section.
Perform other duties requested by the Chief Engineer.

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careers.accor.com

October 28, 2024
Executive Chef

The Executive Chef is responsible for the daily operation of the Kitchen department and is accountable for control of food/labor costs. He or she must also maintain payroll costs and productivity within budgeted guidelines. Oversee implementation and training on new menus and recipes.
Summary of Responsibilities:
Reporting to the General Manager, responsibilities and essential job functions include but are not limited to the following:

Consistently offers professional, engaging and friendly service

Approach all encounters with guests and employees in a friendly, service-oriented manner.
Maintain regular attendance in compliance with Fairmont Standards, as required by scheduling, which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and nametag while working.
Comply at all times with Fairmont standards and regulations to encourage safe and efficient hotel operations
Follows Hotel’s telephone etiquette standards.
Follows Occupational Health & Safety regulations
Ensures adherence to Fairmont’s Code of Ethics
Ensure equipment and kitchen cleanliness.
Supervise and approve all culinary schedule
Assure that all culinary departments have all food items prepared to proper specifications in a timely manner.
Maintain an effective training program for all employees so that all their time can be productive
Oversee production of food for adequate level, which do not result in excessive leftovers and waste.
Make Sous chefs aware of any special products needed for coming functions.
Attend daily operations meeting and communicate all relevant information to his/her Sous Chefs
Ensure good communication with the engineering department for follow-up on kitchen related repairs.
Maintain safe and sanitary working environment
Teach and supervise culinary employees on operation of kitchen equipment
Maintain food and labor costs
Approve of weekly payroll
Hold monthly staff meetings
Enforce the uniform and hair codes and personal cleanliness at all times
Evaluate employee’s performance, conduct performance reviews and apply corrective actions when needed as per Fairmont Standards.
Must supply their own basic tools of the trade i.e. Chef’s knife, paring knife, peeler
Other duties as required.

Qualifications:

Previous experience is an assest
At least 5 years of progressive experience in a hotel or a related field; or a two year college degree and 3 or more related years of experience, or a 4 year college degree and one year of related experience
Must possess outstanding guest services skills, professional presentation and sophisticated communication skills
Proficient in the English language (verbal & written), second language is an asset.
Must be able to handle a multitude of tasks in an intense, ever-changing environment.
Must be flexible in terms of working hours.
Must work well in stressful, high-pressure situations.
Must be physically fit in order to lift items up to 50 pounds.
Must maintain composure and objectivity under pressure.
Must be effective at handling problems in the workplace, including anticipating, preventing, identifying, and solving problems as necessary.
Must have the ability to assimilate complex information, data, etc. from disparate sources and consider, adjust, or modify to meet the constraints of a particular need.
Knowledgeable with computer programs like Word and Excel
Must be effective at listening to, understanding, and clarifying the concerns and issues raised by coworkers and guests.
Must have great leadership and communication skills.

October 26, 2024
Head of ACCA Kenya

Job Details
The Head of ACCA Kenya is primarily responsible for the delivery of sustainable growth in student and member numbers and raising ACCA’s brand reputation and influence in Kenya.
This role is responsible for the delivery of ACCA strategy at local level to deliver student growth, high levels of conversion and membership growth and establishing and maintaining high-level relationships in a B2B professional environment with each of ACCA’s critical stakeholders. These include (but are not limited to) learning providers, educational institutions, the accounting profession, government and its agencies, regulators, employers and ACCA members. The Head of ACCA Kenya will lead and manage a team to deliver ACCA strategy in each key business area and drive efficient day to day operations within the representative office including effective budgeting and legal compliance with the Kenya authorities. In addition, this role operates as the legal head of ACCA’s representative office in Kenya, a responsibility which requires certain legal and administrative functions as set out under Kenya law and which may change from time to time in line with ACCA requirements.

Key Responsibilities:

Act at all times in accordance with (i) the legislation of Kenya, (ii) Power of Attorney issued by ACCA, (iii) Statute of the Representative Office, (iv) the resolutions of managing bodies of ACCA, (iv) all other documents, policies, internal regulations, directions and guidelines of ACCA
Provide strategic and visionary leadership for the development of medium term and annual plans and targets to deliver ACCA’s strategic priorities and corporate plan in Kenya and ensure a long-term and strategic positioning of the ACCA brand in the market
Develop and deliver a plan to increase registrations for ACCA and FIA including developing and implementing business development and brand positioning programmes to deliver market outcomes in line with the market annual operating plan
Develop and deliver a plan to improve pass rates by building the learning capacity in the market; identifying and establishing relationships with key learning providers and key national education providers and regulators, selling the benefits of ACCA and supporting them in the recognition and delivery of ACCA products
Determine and take forward employer relationship management within Kenya, to ensure the potential for student recruitment and conversion and ACCA growth, influence and brand recognition and work with the Global Employer Relations team on global employer relationship management
Drive long-term and strategic positioning of the ACCA brand in the Kenya market by engaging at a strategic level, and developing strong relationship management with, ACCA stakeholders, key individuals and influential groups, (e.g. state agencies, regulators, media and public affairs, ACCA members) within Kenya including business development, brand positioning programmes, marketing activities and searching for business contacts
Arrange and manage day-to-day operations of the Representative Office ensuring that all the applicable federal and local legal requirements are observed, bear full responsibility for the consequences of decisions taken
Represent the interests of ACCA in the Kenya market before all enterprises, organisations, individuals, including clients and prospects, all state and municipal authorities and officials
Ensure the provision of quality engagement services for members and students and in turn deliver conversion and growth strategies that will establish ACCA’s operating position within the Kenya market
Stay abreast of key issues relevant to the accountancy profession and business community ensuring that ACCA is always well positioned as a key influencer on these issues through representing ACCA in the local media and speaking on relevant topics regarding the accountancy profession and ACCA’s development in Kenya in support of ACCA’s research and insight agenda
Forge strong working relationships with other market heads in your region and with Directorates across ACCA sharing best practice, and ensuring a two-way flow of market and business intelligence and ideas to deliver a coherent, cohesive and effective approach to ACCA’s activities in markets and across the region
Prepare and manage an approved budget for the development, administration and activities of ACCA in Kenya and submit periodic written and verbal financial and management reports and plans in accordance with ACCA internal procedures and at the request of ACCA’s managing bodies
Accountable for the effective people management of the staff team within the Kenya office, both in terms of awareness of local legislative requirements and the requirements of ACCA’s agenda on matters such as training, development and motivation in line with ACCA’s performance management, competency framework and engagement objectives
Accountable for all activities associated with executing the responsibility of being the Head of the Representative Office for ACCA in Kenya including full compliance in the maintenance and renewal of all documents required by the statutory authority for the Representative Office and as registered head of the Representative office, performing all necessary actions
Ensure that accounting and reporting of the National/Representative Office is carried out as required by applicable law
Manage and report as required on the embedding of all plans, policies and procedures for the Kenya office in support of ACCA’s Health and Safety requirements, those policies requiring implementation by ACCA’s People Directorate, all Business Support requirements, activities required by ACCA’s Markets and Corporate Assurance departments so that all policies and procedures are executed in Kenya in line with corporate and legal requirements.

Knowledge, Skills and Experience:

Educated to at least degree level and possibly also possess a relevant post graduate or professional qualification
Have a significant understanding of the Kenya business environment and a good knowledge of the accounting community and accountancy related issues, a good appreciation of economics, business law and public affairs
Proven track record of successfully delivering and exceeding business development results in a B2B professional environment
Fluent in English and relevant local languages
An excellent communicator with first class presentation, written and oral communication skills
Demonstrate the necessary gravitas and credibility to act as a sales representative and brand ambassador for ACCA
A proven and inspirational leader with excellent people-management and team building skills
Have strong, proven influencing and negotiation skills
Ability to work under pressure, on own initiative and within agreed budgets
Be able to deliver agreed KPI’s in a results driven environment
Demonstrate integrity and professionalism in line with ACCA values and mission
Ability to contribute to ACCA’s policy agenda as required.

October 26, 2024
Internship Opportunity

Qualifications:
Visa Requirements: Candidate must be a Kenyan Citizen.
APPLY TODAY: Whether you’re launching your career or seeking meaningful employment, we invite you to visit www.fairmontcareers.com to learn more about Fairmont Hotels & Resorts and the extraordinary opportunities that exist!

October 26, 2024