Jobs Kenya

Company Founded: Founded in 1904

  • Sales Manager- Leisure

    Sales Manager- Leisure

    Reporting to the Director of Leisure Sales, you will lead the wholsesale/ leisure segment of our business. Through your passion and motivation, you sell memorable experience to guests who stay in your property. You are professional and knowledgeable about your property, and you build strong relationships and create bond with your guests.

    What’s in it for you:

    Employee benefit card offering discounted rates in Accor worldwide
    Learning programs through our Academies
    Opportunity to develop your talent and grow within your property and across the world!
    Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

    What you will be doing:

    Develop a sales strategy and plan by analyzing historical, current and future hotel/market trends
    Create selling strategies to capture the maximum amount of revenue
    Solicit new business opportunities from international operators, travel agents and wholesalers through sound business practices
    Prospect from various sources to expand account base
    Nurture to maintain existing client relationships to ensure repeat business
    Demonstrate professional presentation skills at Industry Trade Shows, Sales Events and Networking functions
    Travel to conduct domestic and international sales calls as indicated by the annual Sales Travel Plan and report on each trip via pre and post travel reports
    Organize and participate in meet and greet for familiarization trips for clients and agents
    Entertain domestic and international clients and conduct site inspections
    Communicate all client information to the appropriate departments via site visit notification forms and conduct pre-arrival internal meetings when necessary
    Prepare weekly or monthly activity and production reports for the Director of Leisure Sales
    Assist in pricing decisions and the development of the annual budget for assigned segment(s)
    Research to modify existing or develop new wholesale contracts as needed based on hotel and/or market conditions
    Recommend and coordinate deployment of any promotions as may be necessary
    Work with the marketing team to develop marketing strategies for the assigned segment
    Attend and potentially present information for internal and external meetings as assigned
    Train, supervise and conduct reviews of the wholesale coordinator position
    Execute additional projects as assigned by the Director of Leisure Sales

    Your experience and skills include:

    At least 5 years experience in the segment 
    Familiarity with the Travel Industry landscape in Kenya
    Luxe brand experience will be preferred.
    Graduate of related to Hospitality Industry College or University.
    Wholesale/ leisure sales experience is an asset

    Apply via :

    careers.accor.com

  • Maintenance Supervisor

    Maintenance Supervisor

    Interested in working with the Engineering and Maintenance section? We invite you to share your enthusiasm and application for the position of  Maintenance Supervisor for the Fairmont Mount Kenya Safari Club. 
    What’s in it for you:

    Employee Benefit Card offering discounted rates in Accor Worldwide
    Learning programs through our Academies
    Opportunity to develop your talent and grow within your property and across the world!
    Ability to make a difference through our Corporate Social Responsibility Activities, like Planet 21.

    What will you be doing:

    Ensure the overall day-to-day operations and maintenance of the hotel equipment
    Ensure that the Planned Preventive Maintenance schedule is adhered to and records are kept up to date.
    Ensure control and distribution of trouble reports, and breakdown reports as well as manage the day-to-day support of store material. 
    Work closely with sectional supervisors regularly for the update on ongoing works and projects 
    Provides competent hands-on skills to ensure all hotel systems including, Mechanical, electrical, sewage, plumbing, heating, and lighting are maintained in good working order and to ensure any defects are corrected promptly and properly.

    Your experience and skills include:

    Diploma/Certificate in Mechanical or Electrical Engineering. Desirable Degree in Mechanical or Electrical Engineering
    Be in good physical condition to perform extensive walking, bending, and stretching.
    Be able to lift upto 20 kg.
    Have knowledge of hotel facilities.
    Have knowledge and experience in HVAC and Plumbing works, electrical, and electronics.
    Good spoken English.
    Be able to converse with the guest.

    Apply via :

    careers.accor.com

  • Food & Beverage Supervisor

    Food & Beverage Supervisor

    Are you a passionate foodie who is not afraid of thinking outside the box? As a Supervisor, you will play an exemplary role for your team to offer an exceptional food & beverage experience. 
    What is in it for you:

    Employee benefit card offering discounted rates in Accor worldwide
    Learning programs through our Academies and the opportunity to earn qualifications while you work
    Opportunity to develop your talent and grow within your property and across the world
    Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21

    What you will be doing:

    Supervise all Food and Beverage operations in our fast-paced restaurant and bars
    Maintain exceptional levels of customer service
    Contributes to the upkeep of the outlet’s database of regular guests
    Resolves guests’ complaints directly or consults the Outlet Manager
    Familiar with the outlets menu and promotional activities
    Ensure compliance of brand standards
    Manage guest queries in a timely and efficient manner

    Your experience and skills include:

    Previous experience in a similar role is required
    Diploma in Food & Beverage or related field
    Service focused personality is essential and a passion for everything food and beverage

    Apply via :

    careers.accor.com

  • IT Intern Operations Intern

    IT Intern Operations Intern

    You are a multi-tasker and are able to work independently and safely with IT systems, assist in providing administration support, maintaining our network and computer systems among other ICT services.
    What is in it for you:

    Learning programs through our Academies and the opportunity to earn qualifications while on internship
    Opportunity to develop your talent and grow within your property and across the world!
    Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21 

    What you will be doing:

    Maintain and troubleshoot all network and computer related issues;
    Integrate security, physical control solutions for all confidential data and systems;
    Monitor performance and manage parameters to provide fast responses to front-end users;
    Integrate and configure computer networking for best performance;
    Troubleshoot and repair of hardware, operating systems and applications;
    Monitor and maintain computer systems and networks;
    Identify security gaps and provide relevant solutions in consultation with the IT manager;
    Test and evaluate all new technology including M&E systems e.g. database systems, websites etc.;
    Enhance office IT system through appropriate upgrades and advise Operations Unit on changes or improvements required
    Help install and support of all ICT hardware and software
    Provide overall administrative support to the Opera, Materials Control, Symphony, Music styling and their interfaces

    Your experience and skills include:

    Experience in hotel segment preferable
    Bachelor graduate or final year student in IT field
    Excellent communication skills (verbal and written)
    Flexible and detail oriented
    Basic understanding of Cisco CLI
    Basic understanding of network end point devices eg. Ruckus controllers, Gpon, Access points
    Basic experience with network setup and management
    Basic understanding of user support on Desktops, android, IOS, MS desktop & cloud services.
    Excellent guest service skills
    Possibility of making a study agreement of at least 6 months

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Reception Agent Sales Account Manager

    Reception Agent Sales Account Manager

    What is in it for you:

    Employee benefit card offering discounted rates at Accor worldwide
    Learning programs through our Academies
    Opportunity to develop your talent and grow within your property and across the world!
    Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

    What you will be doing:

    Greet, check-in, respond to requests and settle accounts while providing exceptional service
    Take initiative to add a personalized experience
    Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling

    Your experience and skills include:

    Service focused personality is essential; experience is an asset
    Prior experience working with Opera or a related system
    Fluency in English; additional languages are a plus

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Engineering Intern Sales & Marketing Intern

    Engineering Intern Sales & Marketing Intern

    You are a multi-tasker and are able to work independently and safely, to perform highly diversified duties to install, troubleshoot, repair and maintain the hotel’s facilities and equipment to ensure a safe and functional environment for our guests.
    What is in it for you:

    Learning programs through our Academies and the opportunity to earn qualifications while on internship
    Opportunity to develop your talent and grow within your property and across the world!
    Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21 

    What you will be doing:
    The Engineering Intern will be trained to perform routine maintenance and essential repair functions in the areas of mechanical and electrical duties, carpentry and painting, plumbing as well as kitchen and laundry equipment.
    Your experience and skills include:

    Strong interpersonal and problem-solving abilities
    Highly responsible and reliable
    Mechanical aptitude
    Excellent guest service skills
    Able to work safely with minimum supervision and be able to prioritize tasks
    Team-oriented with strong communication and interpersonal skills
    Must have an eye for detail
    Experienced “jack of all trades” in areas such as painting, plumbing, tiling and carpentry would be an added advantage
    Possibility of making a study agreement of at least 6 months

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • General Accountant Commis Chef Intern

    General Accountant Commis Chef Intern

    What is in it for you:

    Employee benefit card offering discounted rates at Accor worldwide.
    Learning programs through our Academies.
    Opportunity to develop your talent and grow within your property and across the world!
    Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21.
    All Heartist Program with exclusive discount card dedicated to Accor employees offering discounted rates for hotel stays, dining, travel, shopping and lot more!
    Career opportunities across a network of international brands in more than 5100 hotels across 110 countries

    What you will be doing:

    Responsible analysing various transactions and prepares monthly, quarterly, or annual financial statements. 
    Implement accounting procedures
    Analyse general ledger functions and the month-end/year-end close process
    Reconciling sub-ledger to general ledger account balances, preparing financial statements and assessing internal controls, including risk assessments.
    Perform monthly balance sheet income statement changes in financial position/budget variance analysis, assist with the design of budgets for review by management, maintain fixed assets and schedules as well as supervise accounting staff.

     
    Your experience and skills include:

    Knowledge in Accounting softwares (Micros, Opera and Sage)
    Previous experience of at least 4-5 solid years in the same role in the similar role
    Advance MS Excel skills
    Aptitude for numbers and quantitative skills
    Bachelor’s Degree in Accounting
    CPA or ACCA certification is a plus

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Hostess

    Hostess

    What is in it for you:

    Employee benefit card offering discounted rates in Accor worldwide
    Learning programs through our Academies
    Opportunity to develop your talent and grow within your property and across the world!
    Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

    What you will be doing:

    Consistently offer a professional and friendly greeting, and provide engaging service
    Assist guests regarding food and beverage menu items in an informative and helpful way
    Follow outlet policies, procedures and service standards
    Follow all safety and sanitation policies when handling food and beverage

    Your experience and skills include:

    Ability to focus attention on guest needs, remaining calm and courteous at all times
    Strong interpersonal and problem solving abilities
    Ability to work well under pressure in a fast paced environment
    Ability to work cohesively and collaboratively as part of a team

    Apply via :

    careers.accor.com

  • Concierge Intern

    Concierge Intern

    What is in it for you:

    Learning programs through our Academies and the opportunity to earn qualifications while on internship
    Opportunity to develop your talent and grow within your property and across the world!
    Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21 

    What you will be doing:

    Responsible for the delivery of Guests to their room, luggage, messages and any other items for delivery within the Hotel
    Consistently offer professional, friendly and engaging service
    Ensure the timely and efficient transfer of luggage to and from the guest’s room
    Ensure the guest is familiar with their room upon arrival ie. temperature control, amenities, hotel services
    Maintain a presence in the Lobby when not delivering luggage to guest rooms, offering assistance to Guests, under the direction of the supervisor
    Assist guests regarding hotel facilities in an informative and helpful way
    Follow department policies, procedures and service standards, including all safety policies 
    Other duties as assigned

    Your experience and skills include:

    Previous customer service experience required
    Service focused personality is essential
    Previous experience as a Bellperson/Porter an asset
    Valid  driver’s license
    Excellent communication skills and a professional presentation
    Ability to work cohesively with fellow colleagues as part of a team
    Strong interpersonal and problem solving abilities
    Highly responsible & reliable
    Ability to focus attention on guest needs, remaining calm and courteous at all times
    Physically fit and able to lift 15+kg and carry guest luggage
    Possibility of making a study agreement of at least 6 months

    Apply via :

    careers.accor.com

  • Assistant Sales Manager-Corporate & Government

    Assistant Sales Manager-Corporate & Government

    Reporting to the Director of Sales, you will lead the Corporate and Government segment of our business. Through your passion and motivation, you sell memorable experience to guests who stay in your property. You are professional and knowledgeable about your property, and you build strong relationships and create bond with your guests.

    What’s in it for you:

    Employee benefit card offering discounted rates in Accor worldwide
    Learning programs through our Academies
    Opportunity to develop your talent and grow within your property and across the world!
    Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

    What you will be doing:

    Identify prospects for sales deals within targeted markets of the assigned area /segment and also prepare and conduct sales presentations in co ordination with the Sales Manager.
    Professionally conduct routine telemarketing activities to identify new accounts
    Submit monthly and weekly sales plan and market analysis (monthly) as well as daily sales/activity reports.
    Conduct regular Market Surveys and Competitor Research and contribute to increase the business volume.
    Contact Executives of organization to explain services and facilities offered by hotel and to solicit business.
    Establish an efficient Trade File to ensure that all business booked is properly tracked
    Prepare annual sales goals, develop working plans to carry out goals, compare actual achievements against goal,  periodically take necessary corrective action

    Your experience and skills include:

    Bachelors degree and/or Hotel Management degree preferred
    Minimum of 3 years experience in 5 star hotel sales. Additional experience in the hospitality industry an asset. 
    Good understanding of luxury market
    Possess or attain affiliation with leading industry Association within three years of hire/taking position
    Ability to travel on regular basis and work flexible hours and days.
    Knowledge of Opera, Microsoft Word, Microsoft Outlook.

    Apply via :

    careers.accor.com