Jobs Kenya

Company Founded: Founded in 1904

  • Pastry Chef

    Pastry Chef

    What is in it for you:

    Employee benefit card offering discounted rates in Accor worldwide
    Working with young and dynamic team
    Learning programs through our Academies
    Opportunity to develop your talent and grow within your property and across the world!
    Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

    What you will be doing:

    Oversee Pastry and Bakery sections
    Responsible for crafting delicious desserts and confectionery, designing seasonal menus, and developing new recipes for the pastry & bakery sections
    Monitor food quality and consistency to ensure that the food presented to our guest is of the highest quality standard.
    Checks all food outlets, buffets, action stations, and food displays for creativity, quality, cleanliness and food safety.
    Assures timely set up, schedules well trained cooks in all areas in proper uniform.
    Checks and delegates all special food functions and shares the overall responsibility of proper storing procedures, food orders, food cost, equipment, sanitation and hygiene.
    Works within the monthly-set food cost budget, adjust food requisitions and controls waste

    Your experience and skills include:

    Creative and passionate about food
    Diploma in Culinary Arts.
    At least 2 years’ experience in a similar role.
    Able to work in a high-pressure environment
    Excellent interpersonal and communication skills; a team player

    Your team and working environment:

    Working with young and dynamic team
    Opportunity to develop Career in Operations
    Great opportunity to grow with world class hospitality brand

    Apply via :

    careers.accor.com

  • Sous Chef

    Sous Chef

    What is in it for you:

    Employee benefit card offering discounted rates in Accor worldwide
    Working with young and dynamic team
    Learning programs through our Academies
    Opportunity to develop your talent and grow within your property and across the world!
    Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

    What you will be doing:

    Food preparation and cooking, plating, presentation
    Kitchen maintenance and cleaning, following food safety requirements
    Maintaining and ordering stocks and supplies
    Assist Executive Chef to have smooth operation in the Kitchen
    Menu planning as per business requirement
    Communicate effectively with the rest of the team and thrive for guest feedback

    Your experience and skills include:

    Creative and passionate about food and customer service
    Diploma in culinary arts.
    At least 2 years’ experience in a similar role.
    Able to work in a high-pressure environment
    Excellent interpersonal and communication skills; a team player

    Apply via :

    careers.accor.com

  • Chef De Partie

    Chef De Partie

    The food you prepare, cook and serve makes our guests smile and wanting more.

    What is in it for you:

    Employee benefit card offering discounted rates in Accor worldwide
    Learning programs through our Academies
    Opportunity to develop your talent and grow within your property and across the world!
    Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

    What you will be doing:

    Actively share ideas, opinions and suggestions to improve the environment and menus
    Ensure the consistency in the preparation of all food items for a la carte and/or buffet menus according to property recipes and standards
    Communicate effectively with the rest of the team and thrive for guest feedback
    Continually strive to omprove food preparation and presentations
    Maintain proper rotation of product in all chillers to minimize wastage/spoilage
    Have full knowledge of all menu items, daily features and promotions.

    Your experience and skills include:

    Diploma in Culinary Arts or related field
    1 Year Experience in a similar capacity in a 4/5* Hotel
    Ability to work well under pressure in a fast paced environment
    Ability to work cohesively and collectively as part of a team

    Apply via :

    careers.accor.com

  • Housekeeping Supervisor

    Housekeeping Supervisor

    As a Housekeeping Supervisor, you will bring your keen eye for detail and leadership skills to inspire your team towards turning moments into memories for our guests here at Fairmont Mount Kenya Safari Club.
    Take your career to a whole new level and submit your application for the housekeeping supervisor role.
    What’s in it for you:

    Be part of creating the historic story of rehabilitating and releasing of the rare Mountain Bongo that was heading towards extinction.
    Working with a hotel rich in history and known for exemplary services while growing your career
    Employee Benefit Card offering discounted rates in Accor

    Worldwide

    Learning programs through our Academies
    Opportunity to develop your talent and grow within your property and across the world!
    Ability to make a difference through our Corporate Social Responsibility Activities, like Planet 21.

    What will you be doing:

    Lead and supervise the day-to-day operation of the department to ensure service standards are observed
    Handle guest concerns and respond quickly, logging and notifying the areas of focus
    Ensure Room Attendants are informed daily about priorities in their section
    Work closely with the maintenance team to report necessary repairs and renewals
    Ensure a clean and safe working environment, and actively participate in health and safety initiatives
    Conduct daily briefings with staff at floor level. Manage and supervise all tasks of his/her team

    We invite you to lead our housekeeping team in providing a luxury guest experience, as well as work closely with the team to create a strong and lasting first impression for the hotel.
    Your experience and skills include:

    Bachelors Degree in Hotel Management or Housekeeping Techniques
    At least 2 years of relevant experience in a similar capacity preferable in a reputable luxurious international hotel
    Good working knowledge of Opera & Microsoft Suite i.e. MS Excel, Word, & PowerPoint.
    Ability to take on a physically demanding job
    A commitment to delivering high levels of guest service and cleanliness
    Strong interpersonal and problem-solving abilities
    Ability to work well under pressure in a fast-paced environment
    Ability to work cohesively and collaboratively as part of a team

    Apply via :

    careers.accor.com

  • Doorman Pastry Chef

    Doorman Pastry Chef

    As a Doorman, you will be at the front, waiting by the doorstep ready with a dashing smile, magnificent personality and a helping hand receiving and ushering in our guests here at Fairmont Mount Kenya Safari Club. Your energy and exceptional personality along with your knowledge of the hotel services and the local area will create a lasting memory for our guests?
    Does this sound like an exciting opportunity for you? Do you feel you match the criteria above and are able to
    What’s in it for you:

    Be part of creating the historic story of rehabilitating and releasing the rare Mountain Bongo that was heading toward extinction.
    Working with a hotel rich in history and known for exemplary services while growing your career
    Employee Benefits Card offering discounted rates in Accor Worldwide
    Learning programs through our Academies
    Opportunity to develop your talent and grow within your property and across the world!
    Ability to make a difference through our Corporate Social Responsibility Activities, like Planet 21.

    What will you be doing:

    Provides all arriving guests with a warm welcome
    Timely delivery of guests’ luggage, messages and any other items for delivery within the property.
    Assist the front office team with check-ins/outs as needed
    Maintain presence in the lobby as an ambassador of the property and brand, offering exceptional service to the guests.
    Personalize guests’ orientation of their room in a professional, friendly and engaging way.
    Proficient in providing clear and concise treatment introduction and product benefits to the client.

    Your experience and skills include:

    Previous experience in a luxury property in a similar role
    Ability to prioritize and execute guest requests through strong organizational skills
    Minimum 1-2 years’ experience in a similar role in a 5 star hotel.
    Proficiency in English where additional languages are an added advantage.
    Operational knowledge of Opera and MS Office Applications

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Reservations Agent Front Desk Agent

    Reservations Agent Front Desk Agent

    What is in it for you:

    Employee benefit card offering discounted rates in Accor worldwide
    Learning programs through our Academies and the opportunity to earn qualifications while you work
    Opportunity to develop your talent and grow within your property and across the world!
    Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21 

    What you will be doing:
    Reporting to the Reservations Manager, responsibilities and essential job functions include but are not limited to the following: 

    Answer all calls promptly and in a courteous and efficient manner. Ensure that all relevant information is obtained.
    Assist in the optimisation of hotel occupancy & average room rates by ensure all reservations are accurately actioned within the same working day.
    Process and input transient, FIT and corporate reservations following hotel reservations policy. Handle enquiries for group bookings (business & leisure) via email or phone. 
     Ensure that all details are updated in a timely manner for group bookings (chasing of options, contracts, rooming lists, proforma invoices, prepayment etc.)
     Respect and apply the hotel’s pricing policy and implements the Revenue Management policy.
    To be fully aware of the hotel bedroom types, hotel facilities and its location including transport links
    To be up to date with restricted dates, special offers and promotions
    Complete checks for duplicate bookings and take necessary action
    Handles and resolve all customers complaints in an efficient manner
    Ensure all outward correspondence complies with company procedures and any unusual correspondence is flagged to the Reservations Manager.
    Ensure that any requests are passed onto the relevant department for action
    Offer and explain “ALL” Loyalty Programme to customers.
    Maintain a positive selling approach to maximise yield in both occupancy and rates.
    Any other duties assigned from time to time by the Department Manager/Supervisor

    Your experience and skills include:

    Previous experience within luxury hotels or a similar role
    Excellent communication, presentation and interpersonal skills 
    Good team player
    Good organisational skills.
    Fluent in English – spoken & written.
    Computer literacy in Microsoft programs (Outlook, teams), Opera and Microsoft Office applications
    Proven track record of surprising and delighting guests to provide exceptional service
    Ability to communicate clearly and efficiently in English, both verbal and written.

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Reservation Agent

    Reservation Agent

    As a Reservations Agent, you will make our guests feel welcome and reflect  the exceptional experience the come when they arrive!
    What is in it for you:

    Employee benefit card offering discounted rates in Accor worldwide
    Learning programs through our Academies
    Opportunity to develop your talent and grow within your property and across the world!
    Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

    What you will be doing:

    Consistently offer exceptional, friendly and engaging service
    Ensure the best selection for the guest and ensure revenue is maximized through up-selling
    Recommend property facilities and assist guests with information and special requests
    Book room reservation requests, enter rooming lists, and update accurate information in the system

     Your experience and skills include:

    Guest focused personality is essential; experience is an asset
    Prior experience working with Opera or a related system
    Strong interpersonal and problem-solving abilities
    Fluency in English; additional languages are a plus

    Apply via :

    careers.accor.com

  • Front Office Supervisor Butcher – Chef De Partie Pastry Chef

    Front Office Supervisor Butcher – Chef De Partie Pastry Chef

    We invite you to submit your application and join our vibrant team as the Front Office Supervisor at the Fairmont Mount Kenya Safari Club.
    What’s in it for you:

    Be part of creating the historic story of rehabilitating and releasing the rare Mountain Bongo that was heading toward extinction.
    Working with a hotel rich in history and known for exemplary services while growing your career
    Employee Benefits Card offering discounted rates in Accor Worldwide
    Learning programs through our Academies
    Opportunity to develop your talent and grow within your property and across the world!
    Ability to make a difference through our Corporate Social Responsibility Activities, like Planet 21.

    What will you be doing:

    You will be the first point of contact for the front office team and guests, you will be tasked to make memorable experiences for the guests
    Maintain current and correct posting of all guest charges
    Be knowledgeable regarding all guestrooms and suites
    Complete each Front Desk procedure accurately and consistently
    Be familiar with daily events, times and locations within the hotel
    Create a team that works together with trust and takes responsibility to meet the goals of the department / Hotel
    Anticipates guests’ needs and takes them into consideration
    Updates dashboard charts for revenue, occupancy rates, average room rate, activity forecasts and headcount planning
    Collaborate with other departments to ensure proper planning

    Your experience and skills include:

    Diploma in Hotel Management, University Degree preferable
    Previous experience in Front Office supervisory role preferably in a luxurious property
    Guest service skills, good communication skills, and memorization skills.
    Computer knowledge and system proficiency in packages
    Good written and spoken German and English. French an advantage
    Sales and motivation skills, negotiation skills
    Knowledge of MS Office and Opera Cloud an advantage
    Enjoy training and developing your team
    Strong guest and service orientation
    Ability to work in a team and good leadership skills

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Electrical/Boiler Technician Laundry Operator Assistant Banquets Manager Assistant Food & Beverage Manager

    Electrical/Boiler Technician Laundry Operator Assistant Banquets Manager Assistant Food & Beverage Manager

    As our resident Electrical & Boiler technician, you will be in the front line of our maintenance department ensuring all machinery and equipment runs smoothly. We invite you to apply for the Electrical and Boiler technician position at the Fairmont Mount Kenya Safari Club.
    What’s in it for you:

    Be part of creating the historic story of rehabilitating and releasing the rare Mountain Bongo that was heading toward extinction.
    Working with a hotel rich in history and known for exemplary services while growing your career
    Employee Benefits Card offering discounted rates in Accor Worldwide
    Learning programs through our Academies
    Opportunity to develop your talent and grow within your property and across the world!
    Ability to make a difference through our Corporate Social Responsibility Activities, like Planet 21.

    What will you be doing:

    Ensure the optimum and smooth running of the boiler and heating system available.
    Maintain and supervise heating systems operations, with special responsibility for emergency service, maintenance of equipment, and installation. 
    Troubleshoot, supervise, and, or make repairs on gas and fuel pressure lines, boilers, heaters, pumps, compressors, motors, controllers, reducing station, heat exchangers.
    Schedule and supervise external contractors hired for work related to heating systems.
    Spearhead boiler work such as tube, header and brickwork, casing work and flue work.
    Ensure proper installation of the heating system equipment
    Ensure timely ordering of oil and gas for equipment
    Work closely with the department to perform other related duties as assigned. 

    Your experience and skills include:

    Minimum of two (2) years’ experience in the repair and maintenance of boilers and steam systems.
    Diploma in Electrical, Mechanical, Mechatronic Engineering
    Having certificate in training on Boilers, Steam Systems and other fuel fired equipment is an added advantage.
    Knowledge of heating systems, boiler and other related power equipment, boiler chemistry and water testing procedures, and boiler codes and safety standards.
    Sufficient strength and physical dexterity to perform duties and responsibilities of this job.
    Strong guest and service orientation
    Ability to work in a team and good leadership skills

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Director of Operations

    Director of Operations

    What is in it for you:
    You will be working with a creative, driven group of professionals in an award-winning hotel. With the global footprint of ACCOR Hotels, you have the opportunity to grow and advance within the company and work with colleagues from all over the world on a regular basis.
    What you will be doing:
    Reporting to the General Manager, responsibilities and essential job functions include but are not limited to the following:

    Consistently offer professional, friendly and engaging service
    Support the General Manager in the overall management and strategic direction of the hotel.
    Oversee all operational functions of the hotel
    Lead and support all departments in the achievement of their financial and operational targets through establishment of a positive culture, clear expectations, and policy & procedural implementation
    Assist in the preparation, presentation and subsequent achievement of the hotel’s annual Operating Budget.
    Ensure that monthly financial outlooks are on time, on target and accurate
    Ensure full compliance to hotel operating controls and enhance the service quality and delivery to the next level
    Actively involved in the recruitment process of all positions within the hotel
    Follow department policies, procedures and service standards
    Drive Quality, Managers and Green engagement monthly meetings
    Assist in staff planning and the maintenance of productivity levels.
    Follow all safety policies 
    Other duties as assigned

    Your experience and skills include:

    Minimum of 10 years hospitality experience with 5 years’ experience at the Executive Committee level
    Extensive Hotel operations experience required
    Demonstrated knowledge of budget planning and financial controls
    Strong interpersonal and problem-solving abilities
    Highly responsible & reliable
    Ability to work well under pressure in a fast-paced environment
    Ability to work cohesively as part of a team
    Ability to focus attention on guest needs, always remaining calm and courteous
    Proven record to coordinate multiple departments
    Clear working knowledge of budget planning and execution
    Exceptional interpersonal and guest relation skills
    Proven team-builder with outstanding coaching skills
    Clearly demonstrated ability to be innovative, creative and able to think outside the box
    Ability to motivate developing leaders to act as entrepreneurs while innovating guest-oriented solutions creatively and profitably
    Degree in hospitality management or university equivalent

    Apply via :

    careers.accor.com