Jobs Kenya

Company Founded: Founded in 1904

  • EN – Sales Manager-Leisure Commis /Cook Kitchen Steward Commis 1 EN – Chef de Partie

    EN – Sales Manager-Leisure Commis /Cook Kitchen Steward Commis 1 EN – Chef de Partie

    Job Description
    Sales Manager-Leisure

    As a Sales Manager,  you’ll be responsible for achieving hotel targets by optimizing revenues through an assigned account base, as well as prospecting new clients in assigned markets. Assigned markets may change according to hotel needs. The key measurement of performance will be performance versus the Revenue goals

    What’s in it for you:

    Employee benefit card offering discounted rates in Accor worldwide
    Learning programs through our Academies
    Opportunity to develop your talent and grow within your property and across the world!
    Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

    What you will be doing:

    Reporting to the Director of  Sales, responsibilities and essential job functions include but are not limited to the following: 

    Exceed personal sales goals, monthly, quarterly, annually, through account development and maintenance, regular sales calls, entertainment and sales trips/tradeshows in the Leisure segment
    Support goals, objectives, and philosophies of Fairmont Hotels and Resorts and Accor Hotels
    Develop lead sources through prospecting, solicitation, referrals, trace files, and cold calls.
    Conducts site inspections with prospective and existing clients.
    Develops and implements new sales strategies, tactics and action plans for account base.
    Coordinate and financially manage sales trips, including reports or activity pertaining to the specific market.
    Maintain active membership in industry related organizations and associations pertaining to the specific market.
    Assist other sales and catering managers and refer group and catering leads and other sources of business for hotel through active solicitation of account base
    Attend Sales Meetings, office events, and hotel-sponsored functions.
    Prepare for and attends daily sales meetings, weekly sales & marketing meeting and other meetings as necessary.
    Responsible to submit weekly sales report to the Director of Sales.
    Maintain and update current account information in Opera and hard files.
    Involvement in industry Functions and/or trade shows, FAM visits and Industry Events.
    Support and perform to Fairmont Hotels and Resorts, Company Sales and Marketing Standards.
    Assist with any other duties as requested by supervisors and management.

    Qualifications
    Your experience and skills include:

    Bachelor Degree in Business, Marketing, Communications or equivalent
    Pervious Sales & Marketing previous leadership experience essentially required
    Proven ability to build and maintain good relationships with all guests and Clients.
    Communicate thoughts, actions and opportunities clearly with strong networking skills
    Ability to lead by example, believe in a strong team culture and set the scene for high performance
    Excellent communication and negotiation skills.
    Strong interpersonal and problem solving abilities.

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    Use the link(s) below to apply on company website.  

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  • EN – Waiter

    EN – Waiter

    Job Description
    Waiter

    You are an ambassador for the exceptional service and cuisine that are hallmarks of our food & beverage experience. Your warm, personal attention and knowledge of our outstanding offerings makes guests feel unique and valued.

    What is in it for you:

    Employee benefit card offering discounted rates in Accor worldwide for you and your family
    Learning programs through our Academies designed to sharpen your skills
    Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
    Career development opportunities with national and international promotion opportunities. The sky is your limit

    What you will be doing:

    Assist guests regarding menu items in an informative and helpful way.
    Have full knowledge of beverage lists and promotions, menu items and preparation methods.Speaks passionately and informatively about the offerings. 
    Follow all safety and sanitation policies when handling food and beverage.
    Sets up and tear down service stations.  
    Taking table orders for all food and beverage from the guests and serve in a professional and positive manner. 
    Provides service within Fairmont and Hotel Standards 
    Fosters a welcoming culture. 
    Crisp, Efficient Food and beverage service with excellent rapport building – provides an experience, not just a meal. 
    Cash Handling 
    Tailors Service flow to the diner’s needs 
    Review daily reports, arrival, VIP, group following up on action items. 
    Aware of all business within hotel on a daily basis and able to guide guests accordingly. 
    Work behind the bar as bar server on occasions, and to supervise the smooth running of the outlet. 
    Attend to all guest requests, being constantly aware of anticipating guests needs. 
    Ensure smooth running of each table. 
    Help to ensure the smooth running of all guests requirements and needs on each table. 
    Clear away any used crockery, cutlery etc. 
    On occasions, be allocated to the buffets to check for replenishment, cleanliness and respond to guest requests.

    Qualifications
    Your experience and skills include:

    Minimum 1 year experience in Food and Beverage preferably at a luxury property 
    An operational knowledge and proficiency in Point of Sale System an asset 
    Excellent written/verbal communication and interpersonal skills  
    Strong guest service orientation 
    Able to balance a variety of conflicting priorities while providing guest service
    Strong interpersonal and problem solving abilities.
    Ability to work well under pressure in a fast-paced environment.
    Ability to work cohesively and collaboratively as part of a team.

    Apply via :

    jobs.smartrecruiters.com

  • EN – Senior Chef de Partie

    EN – Senior Chef de Partie

    Job Description
    Senior Chef De Partie

    Do you have an appetite for career progression and are ready to take your culinary skills to a world-class platform? Take your career to a whole new level with us and join our kitchen team. We are waiting for you to turn moments into memories for our guests.

    What is in it for you:

    Employee benefit card offering discounted rates in Accor worldwide
    Learning programs through our Academies
    Opportunity to develop your talent and grow within your property and across the world!
    Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

    What you will be doing:

    Reporting to the Junior Sous Chef, responsibilities and essential job functions include but are not limited to the following;

    Conduct daily shift briefings to kitchen colleagues in absence of Junior Sous Chef & Sous Chef.
    Promote a Fun/Professional and Disciplined work environment
    Lead by example using Fairmont’s Mission, Vision & Values
    Support/coach/Lad & motivate kitchen colleagues
    Actively share ideas, opinions & suggestions in daily shift briefings
    Ensure storeroom requisitions are accurate to minimize repeat visits
    Ensure all kitchen colleagues are aware of standards & expectations
    Promote Health & Safety at all times
    Ensure proper hygiene
    Ensure all grooming, spot check and temperature control sheets are filled as required
    Maintain cleanliness and proper rotation of product in all chillers
    Minimize wastage / spoilage
    Maintain consistent on the job training sessions for culinary colleagues
    Liaison daily with Outlet Chefs to keep open lines of communication & guest feedback. Strives to maintain & improve all food preparations & presentations
    Participate in monthly EOS committee meetings to address colleagues EOS issues
    Strives to improve results for Food Quality
    Act as an extension of kitchen managers to communicate food consistency & quality
    Daily checks of all mi en place to ensure freshness & quality standards
    Strive to develop as a leader by attending Fairmont Managerial Courses
    Assign and follow up tasks as dictated by business volumes
    Performs any other reasonable duties as required by the department head.

    Qualifications
    Your experience and skills include:

    Previous experience in the Culinary field required 
    Journeyman’s papers or international equivalent required 
    Diploma Certification in a Culinary discipline is an asset 
    Computer literate in Microsoft Windows applications an asset 
    Strong interpersonal and problem-solving abilities 
    Highly responsible & reliable 
    Ability to work cohesively as part of a team
    Ability to focus attention on guest needs, remaining calm and courteous at all times

    Apply via :

    jobs.smartrecruiters.com

  • Digital Marketing Specialist

    Digital Marketing Specialist

    Job Description

    In charge of managing and developing the digital marketing ecosystem of the Fairmont Mount Kenya Safari Club in order to achieve the communication strategy set up by the category managers (awareness, active consideration, lead to sale, retention and advocacy on both local and international markets)
    Manage all aspects of digital strategy and scheduling (owned media, paid medias)
    Coordinate with revenue manager and social media manager in order to work in an Omni channel perspective with one voice and one strategy
    Identify all relevant digital touch point to activate and develop the marketing and communication strategy (website, e-retailers, social medias, google for business, e-mailing, rating platforms, etc.) and supervise their development and content strategy with the right key stakeholders (social media content manager, category managers, revenue manager, sales teams, creative agencies)
    Develop websites and ensure the information is updated as required
    Develop digital media campaigns for local and international markets
    Implement all components of Accor Digital Strategy in order to deliver maximum online exposure, conversion and retention
    Set up objectives and KPIs to align with the business direction
    Analyze and report ROI and all relevant data in order to optimize KPIs
    Proactively identify advertising and digital opportunities and take decision
    Coordinate together with the Departmental Manager all digital actions that could impact awareness, active consideration, sale, retention and advocacy
    Analyze and report on digital media overview with the hotel industry both locally and internationally
    Keep updated with developments of the digital media industry
    Work towards developing teams knowledge in order for them to help create new opportunities
    Contribute to budget creation and management

    Qualifications

    Proven experience as a digital marketing specialist for a brand during a minimum of five (5) years, Ideally in the luxe and / or travel industry
    Degree in Marketing and Communications
    Proven your ability to see things differently with creative flair,
    You love working in an inspiring, experiential, luxe and fast-paced environment.
    You have effective relationship skills and the ability to build excellent relationships with stakeholders & colleagues. 
    Excellent Microsoft Word/Excel/PowerPoint/Outlook skills, with competent use of other relevant applications. Photoshop, video editors, music purchase, Adobe Photoshop, Canva
    Proven ability of successful creation of briefs for social media content
    Creating story telling with existing content or imagining new opportunities of impactful content is your motto
    You know how to speak to various communities : from corporate guests to leisure guests, but also key stakeholders and partners
    You have an overview of all relevant social medias on local as well as international markets
    Proven ability to successfully collaborate with a wide range of internal and external stakeholders – from junior to senior executive positions
    You Understand social media platforms and have the ability to analyze their performance
    Data and result oriented: you have an appetence for data and the reach of KPIs and engagement/conversion objectives

    Additional Information

    You will enroll in the workplace pension scheme
    Private medical insurance as per Hotel offering
    Be part of creating the historic story of rehabilitating and releasing the rare Mountain Bongo that was heading toward extinction.
    Working with a hotel rich in history and known for exemplary services while growing your career
    Employee Benefits Card offering discounted rates in Accor Worldwide
    Learning programs through our Academies
    Opportunity to develop your talent and grow within your property and across the world!
    Ability to make a difference through our Corporate Social Responsibility Activities.

    Apply via :

    jobs.smartrecruiters.com

  • Director of Hotel Operations Senior Brand Manager

    Director of Hotel Operations Senior Brand Manager

    Job Description
    Reporting to the General Manager, below are some of the key responsibilities and essential roles for this position

    Support the General Manager in the overall management and the strategic direction of the hotel, assuming the responsibilities of the General Manager in their absence
    Oversee the operations functions and departments of the hotel, work closely with sectional leaders to ensure efficient and profitable operations of each section
    Lead and support all operational departments in the achievement of their financial and operational targets
    Drive a positive work culture, set clear expectations as well as review and communicate all policies and procedures for implementation affecting the operations section
    Actively be involved in the recruitment process of leadership positions within the operating departments, ensure solid onboarding process are effected for retention of staff
    Work closely with operational leaders to actively prepare Annual Operations Plan in order to achieve the profit objectives, take lead in yield management
    Actively engage leaders in operational departments to ensure accurate and timely reporting of the monthly financial plans for the Rooms Division, Housekeeping/Laundry, F&B Service, and Culinary sections.
    Ensure the consistent implementation and delivery of the Fairmont Service Culture and   Standards.
    Handle all guest concerns and feedback to ensure effective follow up and positive guest satisfaction as the end goal
    Assist in the preparation, presentation and subsequent achievement of the hotel’s Annual Operating Budget, and Capital Expenditure Budget.
    Ensure the smooth operation and co-ordination of the hotel through their respective leaders (Rooms Division, Housekeeping, Food & Beverage, Health Club and Culinary).
    Work closely with section leaders to engage them in manning plans to ensure productivity levels are managed throughout the various business seasons
    Take on a strategic role in the Hotels Business Continuity, Emergency, Safety and Crisis Management Plans
    Function as key member of the Hotel Executive Committee and Leadership Team
    Ensure full compliance of the Hotels operating controls

    Qualifications

    Minimum five (5) years in a previous luxury / upscale hotel experience in a related field, Minimum two (2) years as Director of Operations  or Hotel Manager or General Manager for a Small/Boutique luxury remote hotel)
    Must be flexible with the ability to sustain a high level of productivity and efficiency at all times.
    Display strong analytical, organizational, conflict management, people and administrative skills.
    Ability to be responsive to changes and offer leadership in those changes
    Extensive Operations management experience in F&B/ Rooms, General Management.
    Proven positive track record to coordinate multiple departments and to achieve goals
    Clear working knowledge of Hotel Financials, budget, planning and its implementation
    Exceptional interpersonal and guest relations skills, takes a hands on approach
    Proven team-leader with outstanding motivational skills and coaching ability and has ability to maintain positive work culture

    Additional Information

    You will enroll in the workplace pension scheme
    Private medical insurance as per Hotel offering
    Be part of creating the historic story of rehabilitating and releasing the rare Mountain Bongo that was heading toward extinction.
    Working with a hotel rich in history and known for exemplary services while growing your career
    Employee Benefits Card offering discounted rates in Accor Worldwide
    Learning programs through our Academies
    Opportunity to develop your talent and grow within your property and across the world!
    Ability to make a difference through our Corporate Social Responsibility Activities.

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Director of Hotel Operations Assistant Front Office Manager Talent and Culture Coordinator

    Director of Hotel Operations Assistant Front Office Manager Talent and Culture Coordinator

    Job Description

    Reporting to the General Manager, below are some of the key responsibilities and essential roles for this position

    Support the General Manager in the overall management and the strategic direction of the hotel, assuming the responsibilities of the General Manager in their absence
    Oversee the operations functions and departments of the hotel, work closely with sectional leaders to ensure efficient and profitable operations of each section
    Lead and support all operational departments in the achievement of their financial and operational targets
    Drive a positive work culture, set clear expectations as well as review and communicate all policies and procedures for implementation affecting the operations section
    Actively be involved in the recruitment process of leadership positions within the operating departments, ensure solid onboarding process are effected for retention of staff
    Work closely with operational leaders to actively prepare Annual Operations Plan in order to achieve the profit objectives, take lead in yield management
    Actively engage leaders in operational departments to ensure accurate and timely reporting of the monthly financial plans for the Rooms Division, Housekeeping/Laundry, F&B Service, and Culinary sections.
    Ensure the consistent implementation and delivery of the Fairmont Service Culture and   Standards.
    Handle all guest concerns and feedback to ensure effective follow up and positive guest satisfaction as the end goal
    Assist in the preparation, presentation and subsequent achievement of the hotel’s Annual Operating Budget, and Capital Expenditure Budget.
    Ensure the smooth operation and co-ordination of the hotel through their respective leaders (Rooms Division, Housekeeping, Food & Beverage, Health Club and Culinary).
    Work closely with section leaders to engage them in manning plans to ensure productivity levels are managed throughout the various business seasons
    Take on a strategic role in the Hotels Business Continuity, Emergency, Safety and Crisis Management Plans
    Function as key member of the Hotel Executive Committee and Leadership Team
    Ensure full compliance of the Hotels operating controls

    Qualifications

    Minimum five (5) years in a previous luxury / upscale hotel experience in a related field, Minimum two (2) years as Director of Operations  or Hotel Manager or General Manager for a Small/Boutique luxury remote hotel)
    Must be flexible with the ability to sustain a high level of productivity and efficiency at all times.
    Display strong analytical, organizational, conflict management, people and administrative skills.
    Ability to be responsive to changes and offer leadership in those changes
    Extensive Operations management experience in F&B/ Rooms, General Management.
    Proven positive track record to coordinate multiple departments and to achieve goals
    Clear working knowledge of Hotel Financials, budget, planning and its implementation
    Exceptional interpersonal and guest relations skills, takes a hands on approach
    Proven team-leader with outstanding motivational skills and coaching ability and has ability to maintain positive work culture

    Additional Information

    You will enroll in the workplace pension scheme
    Private medical insurance as per Hotel offering
    Be part of creating the historic story of rehabilitating and releasing the rare Mountain Bongo that was heading toward extinction.
    Working with a hotel rich in history and known for exemplary services while growing your career
    Employee Benefits Card offering discounted rates in Accor Worldwide
    Learning programs through our Academies
    Opportunity to develop your talent and grow within your property and across the world!
    Ability to make a difference through our Corporate Social Responsibility Activities.

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Health & Safety Manager

    Health & Safety Manager

    Job Description
    Health & Safety Manager

    The Health & Safety Manager will be in charge of the hotel’s health and safety-based operations & supervise the hotel healthcare facility’s day-to-day activities by handling medical and administrative tasks. In addition to providing primary health services to colleagues and guests, he/she will provide strategic day-to-day leadership ensuring implementation of HACCP and General Food Safety Standards, departmental programs, policies and processes, and be the champion of Accor’s AllSafe program. 

    What’s in it for you:

    Employee benefit card offering discounted rates in Accor worldwide
    Learning programs through our Academies
    Opportunity to develop your talent and grow within your property and across the world!
    Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

    What you will be doing:

    Provide primary health services to colleagues and guests as required
    Enrol colleagues in medical health plans as required and administers eligibility periods and notifications for enrollments
    Conduct monthly audits of enrolments, waivers, and terminations to ensure invoice accuracy
    Process claim forms for reimbursement of medical services for colleagues
    Ensure the Hotel clinic is in proper working order and fully stocked with appropriate supplies and medications
    Liaise with clinics, physicians and hospitals to obtain updated medical information for colleagues
    Coordinate pre-employment checks, routine medical examinations for colleagues and Food Handlers checks  as per government and county regulations
    Ensure that all First Aid boxes in the Hotel are adequately stocked as per OSHA regulations
    Ensure all confidential colleague medical records are current and entered into the system
    Track colleagues who are on sick leave and ensure that the appropriate payroll information is entered and advises leaders on colleague’s return to work status
    Inspect the Colleague Dining Room and Kitchen regularly to ensure that chefs comply with health and safety regulations
    Inspect the locker rooms and all colleague areas to ensure they are clean and safe for all colleagues
    Work with Security Department and the L&D Manager to provide First Aid Training to Hotel colleagues as needed
    Is an active member/presides over Health & Safety Committee, identifies and implements new initiatives, ensures compliance with the Fairmont The Norfolk Health & Safety Audit
    Administer work-related injury claims with respect to administering and tracking claims, providing return-to-work opportunities for colleagues with work-related injuries and implementing strategies for reducing work-related incidents/accidents
    Uphold the highest standard of internal and external guest services at all times

    Health & Safety:

    Provide leadership in the development and implementation of Occupational Health & Safety strategies and plan to collaborate with Executive, Leadership and Colleague teams and committees to determine priorities
    Member of the hotel crisis team, with particular emphasis on any occupational incidents
    Oversee the functioning of the hotels’ Joint Health & Safety Committees in accordance with legislation and ensures the creation of processes to improve and prevent incidences.
    Provide guidance and is responsible for overall wellness programs for Colleagues including AllSafe, Occupational Health, Safety (including hygiene training), Ergonomics/Rehabilitation and Disability Management.
    Experience with respirators and mask fit testing
    Conduct:

    Hotel Air Quality Testing
    Noise Surveillance and Hearing Conservation Program

    Manage the WHMIS(Workplace Hazardous Materials Information System) programs and training
    Reinforce cleaning programs with the operational team in both heart-of-house and front-of-house areas including frequent disinfection of high-touch areas
    Ensure frequent and effective communication with all relevant health and safety stakeholders
    Work closely with Hotel senior leadership to disseminate communication collateral, and stay up to day on changes to legislation to adapt procedures swiftly and accurately
    Complete random testing/audits of hotel/guest room amenities ie tables, glassware, bathrooms, etc. to ensure they are properly cleaned and sanitized
    Ensure protocols are in place and followed regarding reporting of WSIB claims and manage Work Accommodation and Return-to-Work processes as well as Disability Management and Absence Management program.
    Manage Ergonomics/Rehabilitation Program which includes components such as physical demands analysis, functional capability and restriction assessments, job matching, job coaching, workstation assessments, new equipment and new building assessments.
    Develop and sustain musculoskeletal programs to address musculoskeletal injuries. Leads/participates in developing and implementing policies, programs and continuous improvement initiatives.
    Build positive working relationships with internal and external stakeholders (i.e. WSIB, Ministry of Labour, Unions, JHSCs, leadership team, etc.) Participates in activities/ working groups with other organizations and with the community.

    Qualifications

    Previous experience is an asset
    Bachelors Degree in Nursing & Diploma in Occupational Health & Safety, Hygiene are an asset
    Valid Kenyan nursing license
    Managing Occupational Health and Safety Management experience within a unionized environment preferably in hospitality.
    Proven knowledge of county regulations for Health Services and Occupational Health & Safety (OSHA and WIBA)
    Demonstrated ability to foster a supportive, respectful and inclusive work environment
    Strong and effective communication skills, both verbal and written.  Fluent English is required.
    High attention to detail and excellent organizational skills
    Ability to work in high-pressure situations
    Computer literate in Microsoft Windows applications required

    Apply via :

    jobs.smartrecruiters.com

  • EN – Front Desk Agent EN – Director of Operations EN – Sales Executive-Leisure

    EN – Front Desk Agent EN – Director of Operations EN – Sales Executive-Leisure

    Job Description

    Front Desk Agent

    First impressions are everything! As a Reception Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.

    What is in it for you:

    Employee benefit card offering discounted rates at Accor worldwide
    Learning programs through our Academies
    Opportunity to develop your talent and grow within your property and across the world!
    Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

    What you will be doing:

    Reporting to the Front Office Manager, responsibilities and essential job functions include but are not limited to the following: 

    Register and room all guest arrivals according to established procedures
    Perform check in, check out and room change procedures and ensure all data are accurately entered into the hotel system
    Maintain cashier float and ensure accurate daily report of all money received
    Cash hotel guests’ personal and travelers checks and assist with currency exchange
    Keep abreast of all modifications to accounting policies and procedures
    Attend to guests’ request of using the service of safety box at all times
    Knowledgeable of all special promotion procedures for programs such as Seasonal Packages, Frequent Flyers Programs, and also Hotels Group Loyalty programs
    Attend to guest’s complaints, inquiries and requests, refer problems to supervisor/Assistant Manager if he/she unable to assist
    Is familiar with other Raffles properties so that guest indicating any next destination on the registration card can be “sold” an onward booking to another Raffles property
    Ensure that the guests depart the hotel with a positive impression of hotel service
    Perform the audit balances and prepare all reports for audit in an orderly fashion
    When on night shift, check night report, prepare morning report and prepare all necessary forms for guest arrivals
    Maintain comprehensive knowledge of standard reservation procedures
    Maintain exemplary department standards of behavior and appearance and attitude
    Ensure front desk work area is kept clean and in an orderly state at all times
    Is fully aware of the Credit policy
    Adhere to OH&S policies and procedures
    Perform related duties and special projects assigned

    Qualifications

    Your experience and skills include:

    Skilled in Front Office operations  with the ability to work in a multicultural and diverse environment
    Minimum 2 years’ relevant experience 
    Penchant for customer service and effectively manage guest complaints
    Ability to train and manage a dynamic team
    Excellent English communication skills; both verbal and written
    Knowledge of Micros or similar POS systems, Opera or similar PMS systems and Microsoft Software

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    Use the link(s) below to apply on company website.  

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  • Reservations Agent Rooms Attendant

    Reservations Agent Rooms Attendant

    Job Description

    To record and process all reservation inquiries made by phone or email efficiently and accurately and convert to sales where possible to meet hotel targets
    To provide service that is sincere, warm and enthusiastic, ensure residents’ satisfaction
    Ensure the best selection for the guest and ensure revenue is maximized through up-selling
    Book room reservation requests, enter rooming lists, and update accurate information in the system
    Recommend property facilities and assist guests with information and special requests

    Qualifications

    Diploma in Front Office/Hotel Management or related field
    Previous experience in a similar capacity is required
    Proficiency in English, foreign language is an added advantage
    Guest focused personality is essential
    Prior experience working with Opera or a related system
    Strong interpersonal and problem solving abilities
     

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  • Room Attendant EN – Sous Chef EN – Demi Chef EN – Commis Chef EN – Chef de Partie

    Room Attendant EN – Sous Chef EN – Demi Chef EN – Commis Chef EN – Chef de Partie

    Job Description

    Performing cleaning duties and ensuring care & presentation of all equipment
    Scheduling thorough cleaning of bedrooms, bathrooms and corridors including all fittings and surfaces to required standards.
    Carrying out all reasonable Guest, VIP and special requests as instructed by your supervisor.
    Ensuring all housekeeping and linen stores are well maintained and cleaned stacked according to the shelf labels.
    Reporting any guest preferences to the housekeeping supervisor/coordinator, and act upon the requests
    To be flexible in your working hours in line with business requirements.
    Follow the lost property procedure
    Greeting all guest in a professional and polite manner
    Respecting the guest privacy by being quiet and respectful in the corridors and the service area.

    Qualifications

    Recent experience within in 5-star hotels or a similar role
    At least a diploma or certificate in Housekeeping Techniques or Hospitality related course
    To provide exceptional cleaning and service for the guests with extremely attention to details
    Warm and caring personality; previous housekeeping experience is an asset
    Ability to anticipate and focus attention on guest needs, being professional and welcoming
    Exceptional communication and customer service skills, both written and spoken.
    Strong time management skills with the ability to multi-task while maintaining an immaculate and professional appearance
    Proactivity and ability to multi-task and meet deadlines

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    Use the link(s) below to apply on company website.  

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