Company Details: Company Information Wananchi is the leading business providing affordable entertainment and connectivity for the rapidly growing middle class in East Africa.
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Senior Tax Accountant
Job Purpose / Summary: The tax accountant position is accountable for the collection of tax-related information, advising management on the tax impact of various corporate strategies and doing tax compliance. Key Roles: Devise tax strategies to defer or eliminate tax payments Complete required tax reporting in a timely manner Prepare and update tax provision schedules…
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Legal Assistant
Job Purpose / Summary: Assist and provide a range of legal support and administration to the Legal function of Wananchi Satellite business. Responsibilities for the Legal Assistant Job Record and report legal documents including briefs, pleadings, appeals, agreements, contracts and legal memoranda Build and maintain databases and files Maintain a comprehensive law library and archive of…
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Customer Lifecycle Team Leader
Position Reporting to: Head of Customer Experience Manages Others: Yes Titles & Number of Positions Managed: Billing & Retention Supervisor 4 Billing Executives 21 Retention Executives Job Purpose / Summary: Responsible for leading a team in the design, implementation and execution of strategies that drive customer retention, loyalty, share…
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Sales Agent
Department: Sales and Marketing Job Purpose / Summary: The sales representative will work cooperatively with outside sales, other members of the distribution team, as well as the entire organization to grow existing customers, create new customers and meet or exceed monthly sales quotas at the appropriate gross margin while increasing customer satisfaction. Key Roles: listening…
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Billing Executive Service Engineer Technical Support Manager IT Helpdesk Assistant Power Engineer – Team Leader Treasury Accountant
Job Purpose / Summary: Responsible for day to day evaluating customer account transactions for all CE functions, Provide timely billing support to customers and CE team; oversee activities that support the Billing system and liaise across departments for effective billing & ensure consistent quality of service and minimal financial errors. Key Roles: Manage and integrate…
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Maintenance Technician Junior Designer Junior Technical Coordinator
Department: Technical Location: Mombasa County Employment Status/ Type: Permanent Position Reporting to: Maintenance Supervisor Job Purpose / Summary: Maintenance technicians will be responsible for tasks related with plant network maintenance on both HFC and GPON networks, including preventive plant maintenance with necessary record keeping and location/repair of equipment/plant failures. There will be some limited service…
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Junior Technical Coordinator Junior Designer
Job Purpose / Summary: Assist technical coordinator on raising requisitions, GRV of invoices and tracking with procurement and finance. Key Roles: Overall: Working closely with all technical managers to ensure:- Raising requisitions, following up on LPO release, generating reports. Tracking payments and ensuring invoices are processed and submitted for payment on time. Project Follow-ups, Systems Integrations…
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Customer Service Representative – High Value Section
Job Description Department: Customer Experience Location: Gateway Park Position Reporting to: Technical Support Manager Manages Others: No Titles & Number of Positions Managed: N/A Job Purpose / Summary: CSR is responsible for providing professional and quality customer service both internally and externally. Reporting to the Technical Support Manager, the CSR will be responsible for: Customer…
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Senior Logistics Warehouse & Logistics Officer
Job Description Department: Finance & Admin Position Reporting to: Head Procurement & Logistics Manages Others: Yes Number of Positions Managed: 4 Job Purpose / Summary: To ensure optimal inventory holding maintained at the warehouse and in Other countries (Kenya, Uganda, Malawi, Zambia and Tanzania) to support the delivery of the sales budget. Manages the importation…
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Revenue Assurance Assistant Customer Service Representative – Shops Cable Sales Team Leader
Department: Finance Position Reporting to: Head of Revenue Assurance Job Purpose / Summary: The candidate will be responsible for all aspects of revenue assurance including reporting, advanced data analysis, leakage management, leakage prevention and business process change. They will monitor financial and operational metrics, work with other departments to implement best practices and define error…