Jobs Kenya

Company Details: Company Information Twiga is a mobile-based supply platform for Africa’s retail outlets, kiosks, and markets stalls.

  • Category Analyst

    Category Analyst

    Category Analyst
    Reporting to the Commercial Operations and Analytics Manager, the Category Analyst is responsible for executing the following key responsibilities:
    Category Performance Analysis

    Analyze sales, pricing, inventory, and margin data to assess the performance of various product categories
    Identify growth opportunities, gaps in the product assortment, and areas for optimization to enhance category profitability and competitiveness
    Develop and maintain dashboards and reports to track key performance indicators (KPI’s) for each category, such as revenue growth, COGs, market share, impact of promotional activities, margins, rebates, etc

    Data Driven Insights

    Use data analytics to identify customer purchasing patterns, product preferences, and emerging market trends
    Provide actionable insights and recommendations to the category management and procurement teams to guide strategic decisions on product assortment, pricing, and promotional strategies

    Forecast and Demand Planning

    Contribute to demand forecasting by analyzing and presenting reports on historical sales data, seasonal trends, and market dynamics to guide inventory planning and procurement decisions
    Provide data to Category Managers to enable them develop inventory strategies to maintain optimal stock levels, reduce stockouts, minimize excess inventory and maximize profitability

    Reports and Presentations

    Prepare detailed reports and presentations on category performance, market trends, and impact of strategic initiatives for customization by Category Managers in their various meetings
    Communicate complex data insights in a clear, concise, and actionable manner to support informed decision-making by Category Managers and the Head of Category

    Innovation

    Proactively automate dashboards to reduce the manual updating of reports
    Stay abreast with evolving industry knowledge/information and understanding of the various analytical tools and systems that improve category/product analysis

    Academic and Professional Qualifications

    Bachelor’s degree in Data Analytics, or numeric related disciplines preferred

    Relevant Skills and Experience

    2 years of experience in market analysis, data analytics, or a related role in the agricultural, food, or retail industry, preferably in a B2B e-commerce environment
    Strong analytical skills with experience in data analysis tools (e.g., Excel, SQL, Tableau, Power BI)
    Strong communication skills, with the ability to present complex data insights to various stakeholders
    Highly organized, detail-oriented, and capable of managing multiple projects simultaneously
    Self-motivated and proactive in seeking solutions and identifying opportunities for category growth
    Familiarity with e-commerce platforms and market research tools is a plus

    Apply via :

    twiga.applytojob.com

  • Category Analyst

    Category Analyst

    Category Analyst
    Reporting to the Commercial Operations and Analytics Manager, the Category Analyst is responsible for executing the following key responsibilities:
    Category Performance Analysis

    Analyze sales, pricing, inventory, and margin data to assess the performance of various product categories
    Identify growth opportunities, gaps in the product assortment, and areas for optimization to enhance category profitability and competitiveness
    Develop and maintain dashboards and reports to track key performance indicators (KPI’s) for each category, such as revenue growth, COGs, market share, impact of promotional activities, margins, rebates, etc

    Data Driven Insights

    Use data analytics to identify customer purchasing patterns, product preferences, and emerging market trends
    Provide actionable insights and recommendations to the category management and procurement teams to guide strategic decisions on product assortment, pricing, and promotional strategies

    Forecast and Demand Planning

    Contribute to demand forecasting by analyzing and presenting reports on historical sales data, seasonal trends, and market dynamics to guide inventory planning and procurement decisions
    Provide data to Category Managers to enable them develop inventory strategies to maintain optimal stock levels, reduce stockouts, minimize excess inventory and maximize profitability

    Reports and Presentations

    Prepare detailed reports and presentations on category performance, market trends, and impact of strategic initiatives for customization by Category Managers in their various meetings
    Communicate complex data insights in a clear, concise, and actionable manner to support informed decision-making by Category Managers and the Head of Category

    Innovation

    Proactively automate dashboards to reduce the manual updating of reports
    Stay abreast with evolving industry knowledge/information and understanding of the various analytical tools and systems that improve category/product analysis

    Academic and Professional Qualifications

    Bachelor’s degree in Data Analytics, or numeric related disciplines preferred

    Relevant Skills and Experience

    2 years of experience in market analysis, data analytics, or a related role in the agricultural, food, or retail industry, preferably in a B2B e-commerce environment
    Strong analytical skills with experience in data analysis tools (e.g., Excel, SQL, Tableau, Power BI)
    Strong communication skills, with the ability to present complex data insights to various stakeholders
    Highly organized, detail-oriented, and capable of managing multiple projects simultaneously
    Self-motivated and proactive in seeking solutions and identifying opportunities for category growth
    Familiarity with e-commerce platforms and market research tools is a plus

    Apply via :

    twiga.applytojob.com

  • Sales Analyst

    Sales Analyst

    Sales Analyst
    Reporting to the Commercial Operations and Analytics Manager, the Sales Analyst is responsible for executing the following key responsibilities:
    Product Analysis

    Track the growth in the overall variety of products offered and revenue achievement on category focus (Fresh/FMCG), product focus, SKU focus, value focus and assortment focus
    Identify frequently co-purchased products to inform marketing and bundling strategies
    Compare predicted orders with actual orders to measure projection accuracy
    Track the success rate of predicted orders leading to actual sales to help in behavior change management leading to performance improvement

    Sales Efficiency

    Efficient clustering to ensure all newly created outlets fall within the correct clusters that enables the most efficient service
    Configure and manage any external tools used by the sales team to undertake any sales initiative (kobo for pricing surveys etc.)

    Learning and Development

    Develop automated dashboards to reduce the manual updating of reports
    Growth in industry knowledge and understanding of the various analytical tools and systems

    Permanent Journey Plan

    Ensure that sales agents have correct journey plans at the beginning of each week to help align the agents with the current business focus
    Help in simulation of incentives for various product categories.
    Analyze the trends in customer behavior and advice Territory Managers on key customers to focus on in terms of retention and onboarding.

    Data Analysis

    Monitor and analyze competitive activities, customer data, and market trends and share with the Territory Managers to improve segmentation and targeting
    Contribute to the development of sales plans and objectives by recommending actionable insights to Territory Managers based on existing data on performance of their clusters
    Determine sales potential and make recommendation to the Territory Managers and Commercial Operations and Analytics Manager on areas improvement or growth
    Analyze sales data to identify trends and insights on overall order generation with a bid to offer data-based recommendations to grow order generation
    Analyze sales data to identify trends and insights on product assortment with a bid to offer data-based recommendations to grow assortment per customer
    Analyze Fresh customers trends to identify insights on how to grow and improve their share and retention

    Reporting

    Prepare daily, weekly and monthly sales reports for the Territory Managers to guide them on performance of various initiatives
    Prepare and delivery of adhoc reports as requested by the sales team
    Collate and disseminate feedback gathered to the Territory Managers with areas of improvement and opportunities to uplift sales performance and that of their teams

    Academic And Professional Qualifications

    Bachelor’s degree in Data Analytics, or numeric related disciplines preferred

    Relevant Skills and Experience

    2 years of experience in market analysis, data analytics, or a related role in the agricultural, food, or retail industry, preferably in a B2B e-commerce environment
    Strong analytical skills with experience in data analysis tools (e.g., Excel, SQL, Tableau, Power BI)
    Strong communication skills, with the ability to present complex data insights to various stakeholders
    Highly organized, detail-oriented, and capable of managing multiple projects simultaneously
    Self-motivated and proactive in seeking solutions and identifying opportunities for category growth
    Familiarity with e-commerce platforms and market research tools is a plus

    Apply via :

    twiga.applytojob.com

  • Cash and Bank Accountant

    Cash and Bank Accountant

    Role Summary
    Reporting to the Chief Accountant, the Cash and Bank Accountant for Twiga Foods is responsible for maintaining proper, accurate, and complete cash and bank records, making accurate and timely payments of all company obligations to suppliers, debt partners, government and compliance bodies, Kenya Revenue Authority and staff within approved budgets, as per the set-out service levels, credit terms / limits and statutory deadlines and as well to manage the relationships with all payees of Twiga.
    S/he is responsible for preparing monthly cash forecast and presenting a daily cash position, monitoring and confirming success of payments, undertaking bank reconciliations and leveraging good working relationships with banking partners and designated financial institutions to resolve bank related issues promptly, achieving a satisfactory conclusion for Twiga.
    The Cash and Bank Accountant will report on daily cash deposits, payments, cash balances, and outstanding payments. The role holder is responsible for master data integrity within the revenue and accounts receivables ledger and will maintain tight control over source and payment documents, overseeing the safe and orderly archiving of all payment related documents for the time required to meet audit, legal and tax requirements and queries.
    S/he will execute her/his responsibilities in a manner that facilitates efficient, timely and accurate execution of responsibilities, in the most cost and tax efficient way, in conformance with the company’s policies and in compliance with all legal and tax requirements.
    Key Responsibilities And Outcomes
    Cash and Bank

    Cash position
    Participate in the preparation of cash flow forecasts.
    Monitor the organization’s cash flow, analyze current cash balances and present a daily cash position.
    Maintain adequate cash balances for all bank accounts and confirm the company has enough funds to execute its daily payment plan
    Identify and propose mitigations for any risks identified
    Transactions
    Upload all outgoing payment of all company obligations to suppliers, farmers, debt partners, government and compliance bodies, and cash advances/reimbursement to staff into the bank portal in keeping with the reconciled and signed off payment vouchers
    Confirm all expenditure is within approved budgets and that any adverse variances are analyzed, highlighted and presented for approval prior to transactions being uploaded for payment
    Ensure completeness of payment uploads awaiting verification and approvals.
    Post all out-going and in-coming cash transactions daily to relevant cash books/general ledger. Confirm all transactions are accurately and properly recorded in the accounting system
    Audit prior day bank activities to ensure all wire transfers have been sent according to instructions. Address any bank transmission problems and/or daily cash receipt issues
    Reconciliations
    Undertake daily, weekly and/or monthly reconciliations of all current accounts, credit card receipts, other receipts control/reconciling accounts and key accounts and prepare relevant journal entries as appropriate
    Investigate any unknown receipts, unreconciled items and returned cheques on the bank reconciliation statement and clear down balances
    Data
    Responsible for master data integrity within the revenue and accounts receivables ledger, including account codes and revenue classification including maintenance of territories, routes, channels and all applicable dimensions as per the set-out chart of accounts, for the purpose of facilitating dimensional reporting and detailed variance analysis

    Stakeholder Relationship Management

    Manage relationships with internal and external stakeholders, ensure continuous and effective communication and provide prompt response and turnaround of queries
    Develop and maintain good working relationships with banking partners and designated financial institutions and work collaboratively to resolve bank related issues to achieve a timely satisfactory conclusion for Twiga

    Reporting

    Report daily cash deposits, payments, cash balances, and outstanding payments.
    Prepare and analyze financial reports and statements assigned and audit schedules as per closing checklist to reporting team for the monthly, quarterly and annual reporting process.
    Present comprehensive, accurate and informative reports with trends, insights, concerns, and recommendations clearly elaborated

    Document Management

    Maintain tight control over source and payment documents and oversee the safe and orderly archiving of all payment related documents for the time required to meet audit, legal and tax requirements and queries

    Other

    On a weekly/monthly basis, participating in the physical stock taking exercise for trading gods in conjunction with the wider accounting team
    Participate in regular Fixed Asset verification and tagging exercise in the location(s) in conjunction with the wider accounting team
    On a quarterly basis, participating in the business wide crate/pallet physical verification exercise and recommending write-offs losses

    Self-management

    Model Twiga’s culture and way of working
    Proactively manage own performance and deliver performance objectives and outcomes set
    Attend monthly 1-on-1 performance enablement discussions and quarterly performance reviews with the line manager, and institute corrective action where performance falls below expectation
    Proactively manage own learning and development
    Adhere to the annual leave plan agreed with the line manager
    Adhere to people management policies

    Compliance

    Comply with all organization policies, procedures; applicable accounting and regulatory standards; financial regulations and statutory guidelines. Minimize and mitigate risks to the organization and enforce zero-tolerance to non-compliance
    Close gaps/lapses identified as an outcome of audits; risk and/or any other compliance review; investigations; or other assessment mechanisms and take corrective/preventive actions within the agreed timelines

    Academic and Professional Qualification

    A bachelor’s degree from a recognized accredited university preferably in accounting, finance, economics, commerce, or a related field
    Qualified Accountant (CPA-2) or ACCA equivalent

    Relevant Skills and Experience

    At least three (3) years’ accounting experience with working knowledge of managing cashflow, general ledger reconciliations, conducting financial analysis and preparing financial reports in a busy operational environment, with hands-on operational experience working with an ERP/substantial accounting software
    Good organizational and problem-solving skills, with a keen attention to detail and the ability to work with a high level of accuracy, prioritize and deliver objectives set within timelines given
    Strong communication and interpersonal skills with the ability to communicate finance information effectively to ‘non-finance’ people
    Self-starter with the ability to work independently and in a team environment, with the ability to build strong working relationships across all levels
    Strong proficiency in Microsoft Word, Excel, PowerPoint
    Results-oriented, flexible and adaptable to rapid change, with the comfort working in a fast-paced, high demand environment
    Enthusiastic, decisive, pragmatic, resilient and forthright individual with a sense of urgency, and unquestionable integrity
    Willing and able to travel

    Apply via :

    twiga.applytojob.com

  • Receivables Accountant Cost Accountant

    Receivables Accountant Cost Accountant

    Role Summary

    Reporting to the Chief Accountant, the Receivables Accountant is responsible for execution of the Order-to-Cash process by assuring Volume-to-revenue reconciliation as a primary control and Cash-to-revenue reconciliations as secondary control.  The Credit controller is also responsible for maintenance of the receivable ledgers and the collection of all due accounts of the organization.

    Key Responsibilities and Outcomes.
    Revenue to Cash Reconciliation

    Execute a daily Cash-To-Revenue reconciliation within the business’ Order-To-cash process, including 100% check of all bank accounts and mobile money tills and follow up of unreconciled amounts.
    Reconcile trading goods, cash, crates and pallets daily across all dispatch routes and identify the exact point in the chain of custody that trading goods, cash, crates or pallets got misappropriated and initiating recovery of misappropriated amounts from staff through the relevant people operations policies and procedures.

    Tax Compliance

    Issue of tax compliant invoices / Tax compliant cash sale receipts to customers and the address of any subsequent queries.
    Undertake the Revenue-Vat reconciliation, prepare and validate the Output Vat upload file monthly for iTax.
    Produce and remit the monthly Z-reports and resolve any subsequent KRA queries over Output VAT.
    Maintain the orderly working and integration of all iTax machines in the business,

    Receivables Management and Collections

    Own and manage the Know Your Counterparty (KYC) and onboarding process for new customers and maintain an up-to-date and current customer master data record.
    Undertake customer reconciliations, report on debtors ageing (Days Sales Receivables) & recommend provisions in adherence to IFRS9.
    Collect/recover overdue debts and initiate ‘Stop Orders’ on a timely basis for farmers, cash customers and key accounts customers who are overlimit/overdue in accordance with company receivables policy.
    Carry out debtor’s circularization audit procedures at end of the year and any other internal acknowledgement of debt requirements.
    Track all third part loans to Twiga customers via the various FinTech’s and compute accurate fees due to Twiga with timely escalations for any overdues.
    Responsible in liaison with Legal team to engage debt collectors or take legal action for any doubtful debts.
    Responsible for the recovery of non-trade prepayments and security deposits.

    Reporting

    Report Twiga’s e-wallet transactions and any other on-going loyalty programmes that have an impact on revenue or cash.
    Present comprehensive, accurate and informative reports with trends, insights, concerns, and recommendations clearly elaborated.

    Other

    On a weekly/monthly basis, participating in the physical stock taking exercise for trading gods in conjunction with the wider accounting team.
    Participate in regular Fixed Asset verification and tagging exercise in the location(s) in conjunction with the wider accounting team.
    On a quarterly basis, participating in the business wide crate/pallet physical verification exercise and recommending write-offs losses

    Self-management

    Model Twiga’s culture and way of working.
    Proactively manage own performance and deliver performance objectives and outcomes set.
    Attend monthly 1-on-1 performance enablement discussions and quarterly performance reviews with the line manager, and institute corrective action where performance falls below expectation.
    Proactively manage own learning and development.
    Adhere to the annual leave plan agreed with the line manager.
    Adhere to people management policies.

    Compliance

    Comply with all organization policies, procedures, and statutory guidelines. Minimize and mitigate risks to the organization and enforce zero-tolerance to non-compliance.
    Close gaps/lapses identified as an outcome of audits; risk and/or any other compliance review; investigations; or other assessment mechanisms and take corrective/preventive actions within the agreed timelines.

    Academic and Professional Qualifications

    A bachelor’s degree from a recognized accredited university preferably in accounting, economics, commerce, or a related field.
    Qualified Accountant (CPA-2) or ACCA equivalent.

    Relevant Skills & Experience

    At least three (3) years’ experience as a Receivables Accountant gained in a busy operational environment, with hands-on operational experience working with an ERP/substantial accounting software.
    Good knowledge of credit management standards (IFRS), policies and regulations and financial accounting statements
    Self-starter with advanced analytical, critical thinking, and problem-solving skills.  Good organizational skills, able to prioritize and delivery objectives set within timelines given.
    Strong consultative and influencing skills with the ability to build strong working relationships across all levels and bring together stakeholders.
    Strong interpersonal, communication and presentation skills with the ability to communicate information, whether technical or non-technical to staff members and customers, in a clear and concise manner.
    Strong proficiency in Microsoft Word, Excel, PowerPoint
    Results-oriented, flexible and adaptable to rapid change, with the comfort working in a fast-paced, high demand environment.
    Enthusiastic, decisive, pragmatic, resilient and forthright individual with a sense of urgency, and unquestionable integrity.
    Willing and able to travel.

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Payables Accountant

    Payables Accountant

    Key Responsibilities and Outcomes.
    Procure to Pay

    Post all supplier out-going payments into individual supplier ledgers and reconcile against all invoices and credit notes as listed in the approved supplier reconciliations to ensure that invoices and credit notes that have been paid have been closed off against payment to prevent double payment and misreporting of creditors ageing.
    Verifying that sufficient approvals have been applied to invoices forwarded for payments, in line with the Delegation of Authority matrix and that any variances to budgets are approved before any payments are made.
    Process payments in line with the set schedule and in alignment to monthly cash forecast.
    Confirm that suppliers of fresh produce are paid according to sourcing schedules and the applicable deductions made.
    Process all relevant Tax Returns in a timely and accurate manner (i.e., VAT, Withholding VAT, Withholding Tax, PAYE, Reverse VAT etc.) including all other relevant compulsory statutory payments e.g., NSSF, NHIF etc.
    Remit to all internal and external suppliers and other payees, proof of payments generated from Twiga banking platform supported by the remittance advise detailing the make-up of the payments. This is to ensure that suppliers are applying payments to the correct invoices and minimizing future outstanding reconciling items as well as ensuring no unreconciled debits in creditor accounts.
    Confirm that all supplier invoices and credit notes forwarded for reconciliation have been posted into appropriate supplier ledgers and general ledger accounts on the ERP and against correct cost centers.
    Reconcile all accounts payables against supplier statements, highlighting any reconciling items for follow up and resolution by Payables Assistant.

    Stakeholder Relationship Management

    Manage relationships with internal and external stakeholders, ensure continuous and effective communication and provide prompt response and turnaround of queries.

    Document Management

    Ensure tight control over source and payment documents and oversee the safe and orderly archiving of all payment and payment related documents for the time required to meet audit, legal and tax queries.

    Reporting

    Reconcile and present assigned reports and audit schedules as per closing checklist to reporting team for the monthly, quarterly and annual reporting process.
    Present comprehensive, accurate and informative reports with trends, insights, concerns, and recommendations clearly elaborated.

    Other

    On a weekly/monthly basis, participating in the physical stock taking exercise for trading gods in conjunction with the wider accounting team.
    Participate in regular Fixed Asset verification and tagging exercise in the location(s) in conjunction with the wider accounting team.
    On a quarterly basis, participating in the business wide crate/pallet physical verification exercise and recommending write-offs losses

    Self-management

    Model Twiga’s culture and way of working.
    Proactively manage own performance and deliver performance objectives and outcomes set.
    Attend monthly 1-on-1 performance enablement discussions and quarterly performance reviews with the line manager, and institute corrective action where performance falls below expectation.
    Proactively manage own learning and development.
    Adhere to the annual leave plan agreed with the line manager.
    Adhere to people management policies.

    Compliance

    Comply with all organization policies, procedures, and statutory guidelines. Minimize and mitigate risks to the organization and enforce zero-tolerance to non-compliance.
    Close gaps/lapses identified as an outcome of audits; risk and/or any other compliance review; investigations; or other assessment mechanisms and take corrective/preventive actions within the agreed timelines.

    Academic and Professional Qualifications

    A bachelor’s degree from a recognized accredited university preferably in accounting, economics, commerce, or a related field.
    Qualified Accountant (CPA-2) or ACCA equivalent.

    Relevant Skills & Experience

    At least three (3) years’ experience as a Payables Accountant – Trade / Non-Trade gained in a busy operational environment, with hands-on operational experience working with an ERP/substantial accounting software.
    Self-starter with advanced analytical, critical thinking, and problem-solving skills.  Good organizational skills, able to prioritize and delivery objectives set within timelines given.
    Strong consultative and influencing skills with the ability to build strong working relationships across all levels and bring together stakeholders.
    Strong interpersonal, communication and presentation skills with the ability to communicate information, whether technical or non-technical to staff members and customers, in a clear and concise manner.
    Strong proficiency in Microsoft Word, Excel, PowerPoint
    Results-oriented, flexible and adaptable to rapid change, with the comfort working in a fast-paced, high demand environment.
    Enthusiastic, decisive, pragmatic, resilient and forthright individual with a sense of urgency, and unquestionable integrity.
    Willing and able to travel.

    Apply via :

    twiga.applytojob.com

  • Procurement Officer

    Procurement Officer

    Key Responsibilities
    Procurement Planning

    Proactively partner with respective departments and teams in the organization, assess their non-trade procurement requirements for various planning horizons and convert the requirements into phased procurement plans in alignment with their approved budgets and cash flow forecasts
    Non-trade procurement plan developed and signed-off by respective functional department managers and shared with the Chief Accountant to be incorporated in the annual budget planning cycle and reviewed monthly/quarterly in line with budget review cycle

    Supplier Management

    Create and maintain a supplier framework which inculcates a just-in-time procurement culture for high-use goods and consumables, with standardized ordering and delivery windows direct to the user, minimizing the quantity of goods and consumable inventory held in storage on Twiga premises
    Seek non-trade suppliers who can deliver the requirements of the non-trade procurement plan and evaluate their capability to supply including visiting their locations, obtaining references to confirm their ability to supply within the supplier framework
    Coordinate the activities of the procurement committee, set up meetings, share agendas in advance and minutes within 12 hours of the meeting
    Document and avail the list of pre-qualified non-trade suppliers per class of supplies. Diversify the supplier portfolio for the purpose of maximizing financial and operational performance and minimizing risk
    Manage the KYC process for onboarding non-trade suppliers, and maintain tight controls over supplier master data, including closure of dormant accounts
    Manage the relationship between non-trade suppliers and Twiga, ensure effective communication across all stakeholders and resolving all issues with non-trade suppliers.
    Conduct routine visits to key non-trade suppliers and participate in supplier audits

    Executing the Procurement Process

    Own supply agreements, leasing contracts and purchase orders and ensuring timely closure, cancellations or renewals to ensure all costs are current and accurate
    Review all Requests for Quotations/Proposals (RFQs / RFPs) ensuring they contain all relevant information and to proceed to the next step in the process
    Send out all RFQs/RFPs to the pre-qualified non-trade suppliers per class of supplies and aggregating the quotations received on a timely basis for review
    Raise all orders – Local and Overseas Purchase orders (LPOs/OPOs).
    Conduct a detailed analysis of quotations/proposals provided by non-trade suppliers to understand key drivers of costs and in that way engage actively in negotiations regarding specifications, costs, terms, delivery period, after sale service etc., to ensure components and services are sourced at the best value and most preferential total cost.
    Correctly matching the selected quotes and communicate declines to unaccepted quotations
    Confirm that non-stores and services are received physically and acknowledged in the system by various users in conformance to the 3-way matching procedure and policy standard
    Receive store inventory physically and general services into the ERP in conformance to the 3-way matching procedure and policy standard
    Confirm that the returns process for all deliveries that do not conform to specifications, have price or volume inconsistencies or are delivered later than the agreed date and adhered to
    Thoroughly evaluate all component and capital cost changes to ensure that variances are substantiated, aligned with users and approvers prior to updating any transactions/changes to the system
    Close over-age LPOs and cancel incorrect LPOs and initiating correcting or supplementary LPOs

    Disposal Management

    Aggregate all obsolete fixed assets and consumables across all functions in the organization and prepare disposal requisition in keeping with the Twiga disposal policy for approval
    Execute the disposals as approved

    Reporting

    Report all outstanding LPOs on an ageing basis to inform the accrual process
    Reconcile the Goods received pending invoicing ledger and reporting on an ageing basis
    Present comprehensive, accurate and informative reports with trends, insights, concerns, and recommendations clearly elaborated

    Self-management

    Model Twiga’s culture and way of working
    Proactively manage own performance and deliver performance objectives and outcomes set
    Attend monthly 1-on-1 performance enablement discussions and quarterly performance reviews with the line manager, and institute corrective action where performance falls below expectation
    Proactively manage own learning and development
    Adhere to the annual leave plan agreed with the line manager
    Adhere to people management policies

    Compliance

    Comply with all organization policies, procedures, and statutory guidelines. Minimize and mitigate risks to the organization and enforce zero-tolerance to non-compliance
    Close gaps/lapses identified as an outcome of audits; risk and/or any other compliance review; investigations; or other assessment mechanisms and take corrective/preventive actions within the agreed timelines

    Other

    On a weekly/monthly basis, participating in the physical stock taking exercise for trading gods in conjunction with the wider accounting team
    Participate in regular Fixed Asset verification and tagging exercise in the location(s) in conjunction with the wider accounting team
    On a quarterly basis, participating in the business wide crate/pallet physical verification exercise and recommending write-offs losses

    Academic And Professional Qualifications.

    A bachelor’s degree from a recognized accredited university preferably in procurement, economics, commerce, accounting, or a related field
    Certificate or Diploma in procurement or materials management is an added advantage. Registration with, and a practicing certificate from the Kenya Institute of Supplies management

    Relevant Skills And Experience

    At least three (3) years’ experience as a Procurement Officer gained in a busy operational environment, with a good knowledge and understanding of supply chain management, and stock control systems in multi-user/network environment
    Working knowledge of tax rules, quality standards regulations, procurement policies and regulations and familiarity with all import documentation
    Experience in analyzing business procurement trends and use of proven methods to develop insightful well informed buying strategies
    Self-starter with good analytical, critical thinking, and problem-solving skills. Good organizational skills, able to prioritize and delivery objectives set within timelines given
    Strong consultative and influencing skills with the ability to build strong working relationships across all levels and bring together stakeholders
    Strong interpersonal, communication and presentation skills with the ability to communicate information, whether technical or non-technical to staff members and customers, in a clear and concise manner
    Strong proficiency in Microsoft Word, Excel, PowerPoint
    Results-oriented, flexible and adaptable to rapid change, with the comfort working in a fast-paced, high demand environment
    Enthusiastic, decisive, pragmatic, resilient and forthright individual with a sense of urgency, and unquestionable integrity
    Willing and able to travel

    Apply via :

    www.linkedin.com

  • Delivery Assistant

    Delivery Assistant

    Key Responsibilities

    At the start of the day, meet the delivery truck in the assigned market and verify the inventory and assets against the delivery manifest
    Make deliveries to vendors shops using the delivery schedule app, confirm orders with the vendor on the designated systems, offload the products into the vendors location, and ensure cashless payment for goods upon delivery
    Engage each customer to confirm the delivery is to her/his satisfaction, respond to any queries and share any updates from the company
    At the end of the day review the day’s activities to confirm that all deliveries and banking are completed in line with the standard operating procedures and any returned items, together with any assets, are recorded and accounted for on the delivery manifest.
    Able to deliver on time in full, whilst maintaining the quality and integrity of inventory and assets assigned and banking is completed within the stipulated timelines.

    Qualifications and Requirements

    At least one years’ experience working as in a delivery role in general trade
    A good understanding of the geography, road, routes and working patterns of your local retail / trade area or designated market
    A detail-oriented professional skilled in accurately and efficiently in fulfilling orders
    Strong, positive relationships with customers and vendors
    Ability to work with mobile phone technology/applications
    Possess a KCSE certificate, and avalid certificate of good conduct
    Have a Certificate of Service from your previous employer.

    Apply via :

    www.linkedin.com

  • Territory Manager, Expansion

    Territory Manager, Expansion

    Territory Manager – Expansion Vacancy 

    Twiga Foods is looking for suitable candidates to fill the position of a Territory Manager for Expansion, reporting to the Head of Sales, the Territory Manager is accountable for the profitable growth of customer numbers, volume, revenue, margin, market expansion and exceptional customer experience in the assigned territory, based on a detailed knowledge of the trade drawn from regular trade visits and personal interactions with customers.
    The role holder is accountable for developing impactful annual territory operational plans, anchored on Fresh first, and accompanying budgets/P&L, drawn from the regional/commercial strategy, and translating it into (a) weekly/monthly and quarterly commercial goals for each route and individual in the team; (b) plans that are shared with stakeholders in the business to enable products and services to be procured and availed on time and in full; and (c) driving realization of the P&L and ensure optimum utilization of resources assigned to the territory.
    The role holder will effectively develop, coach and guide account development and fulfilment teams, enabling performance and the continuous building of the capability of the teams managed. S/he will influence 100% digital migration to the Soko Yetu App drive the uptake of the financial services to bring true value to the vendors within the assigned territory and continuously seek opportunities for profitable, sustainable expansion within the territory.

    Key Responsibilities

    Customer First
    Proactively engage current, potential, and former customers in the territory
    Assess product assortment/service offerings; fulfilment options meet their expectations and delivers a positive customer’s experience, reinforce the positive and make recommendations to address any gaps profitably and sustainably
    Understand customers evolving needs and contribute to the development of appealing, sustainable, scalable, solutions that can be executed profitably within the vendor/customer/channel segment
    Advocate for Customer First in the team, proactively monitor customer complaints and confirm they are resolved in the shortest time possible. Engage the customers for feedback and confirmation of satisfactory issue resolution and monitor retention

    Profitability Growth

    Proactively contribute to the development of the regional and commercial strategy
    Work collaboratively with colleagues within Commercial and across the business to develop an impactful annual territory operational plan, drawn from the regional/commercial strategy, that will deliver optimal product assortment/service offerings, fulfilment options, fee/cost to serve and exceptional customer experience for each channel, resulting in consistent growth in customer numbers, volume, revenue, and profitability
    Embed Fresh first as the foundational principle of the operational plan
    Develop an annual budgets/P&L for the territory plan that enables weekly/monthly and quarterly commercial goals to be: – cascaded to each route and individual in the team – converted into demand plans that are shared with stakeholders in the business to enable products and services to be procured and availed on time and in full
    Anchor the plan and P&L on trends and new business opportunities in the territory. Build route density. Create optimal products assortment mix, service offerings and fulfilment options to maximum sustainable profitable growth, whilst delivering an exceptional customer experience
    Drive the P&L of the territory and deliver the anticipated results. Monitor and control the budget and ensure optimum utilization of resources assigned to the territory
    Devise innovative initiatives to introduce new products to the market. Develop and maintain relationships with key influencers in the territory and leverage the relationships to drive product uptake source feedback and gain insights that will enable Twiga remain the preferred stock-up partner in the trade
    Contribute to the development of marketing and merchandising programs, monitor execution, measure the impact, and give feedback for the continuous improvement of future programs
    Evaluate options for profitable, sustainable expansion within the territory, create the business case and execute as approved
    Collaborate with the Finance team to ensure compliance with all agreed service levels and financial credit terms to control collections and receivables
    Ability to drive numeric distribution of the entire Twiga portfolio. 

    Twiga Way of Account Development & Fulfilment

    Embed the Twiga Way of Account Development and Fulfilment within the team. Execute coaching and accompaniment, performance enablement, performance reviews, career guidance conversations as a standard way of leadership and management of the team in the territory
    Conduct regular market visits and accompany the sales team to the vendor outlets to coach them on Twiga’s ways of selling and building collaborative, customer focused relationships
    Train on the team on the step-by-step process of the Twiga Way of Account Development and Fulfilment and the expected outcomes of this approach of mutual benefit/value for both the customer and the organization
    Coach the team: – how to focus on the unique value proposition of partnering with Twiga and how to navigate through the decision-making process of the vendor for a positive outcome. – how to cultivate a digital mindset with vendors to enable them to migrate to self-ordering to the Soko Yetu App – opportunity sizing i.e., build their understanding how the territory works and the key market drivers. Widening their scope to appreciate the possibilities within the entire territory and not only specifically to the assigned route. Develop their agility to work in any part of the territory. – Continuously communicate and educate the team on the product portfolio for both new and existing SKUs within each category, new product launches, daily promotions to keep the team informed of the business
    Continuously communicate and educate the team on the product portfolio for both new and existing SKUs within each category, new product launches, daily promotions, and development in the business to keep the team informed and up to date
    Foster honest, open, and continuous communication, encouraging the sharing of knowledge, learnings, challenges, wins, losses, and insights. Lead by example and create an environment of communal growth and improvement
    Assess each team member’s individuals’ strengths and improvement areas related to the Twiga Way of Account Development and Fulfilment and take appropriate action

    Data Analysis and ReportingTeam & Self-managementComplianceMinimum Qualifications and Experience
     Data Analysis and Insights

    Interpret and utilize the data shared in the reports (CLT, GP) shared by the BI team to make business decisions e.g., direct the team to the right customers to generate maximum revenue from the outlets visited
    Simplify the analyzed data for the team to understand, interpret and internalize data (for example customers to be re-activated per route per day) and in turn be motivated to meet the set business targets
    Empower the team to be able to measure the targets set by themselves at the end of each day
    Cascade clear KPIs to the team for the team to fully understand the targets set per day in their assigned routes e.g., SKU numbers, customer numbers and encourage a collaborative culture focusing on the collective effort required to keep the pipeline churning
    Maintain custody of all relevant documentation in the format and standard set, utilize organization systems as provided
    Present comprehensive, accurate and informative reports with trends, insights, concerns, and recommendations clearly elaborated
    Model Twiga’s culture and way of working and inculcating this within the team
    Engage, coach, manage and motive the team in the territory
    Deliver the performance objectives set for the team. Hold monthly 1-on-1 performance reviews with the team and with own line manager, and institute corrective action where performance falls below expectation
    Proactively manage the teams’ and own learning and development
    Adhere to the annual leave plan agreed with the line manager
    Adhere to people management policies
    Comply with all organization policies, procedures, and statutory guidelines. Minimize and mitigate risks to the organization and enforce zero-tolerance to non-compliance
    Close gaps/lapses identified as an outcome of audits; risk and/or any other compliance review; investigations; or other assessment mechanisms and take corrective/preventive actions within the agreed timelines
    A bachelor’s degree from a recognized accredited university in commerce, marketing, or a related field
    Accredited training in commercial ways of selling, sales operations, channel management, route to market, coaching are highly desirable
    6 years of solid experience driving sales performance, account development and fulfilment in general trade preferably in an e-commerce environment, with at least two years supervisory responsibility for a sizable diverse team. A proven track record in selling Fresh produce is a significant advantage. 
    An entrepreneurial thinker with a high level of business acumen, an in-depth working knowledge of the general trade ecosystem and the ability to remain updated on industry-related developments
    Exceptional relationship-building, stakeholder engagement and influencing ability with colleagues, customers, and partners at a variety of levels. Ability to successfully manage negotiations and resolve conflicts
    Digitally savvy with an affinity for data, coupled with strong analytical skills and the ability to utilize statistics, market insights and research to develop actionable insights to guide decision-making
    Ability to prioritize and resolve tactical challenges of differing levels of complexity and urgency in a dynamic fast paced environment with conflicting demands
    Ability to build, coach, motive, and deliver results through a dynamic, energized high performing team of direct and indirect reports. Demonstrable hand-on leadership delivered through daily cadences and continuous coaching and accompaniment
    A highly driven, high energy, enthusiastic, pragmatic, resilient individual with a real passion for sales, hungry for success, a sense of urgency, and unquestionable integrity, with a track record of delivering in a target driven environment
    Candidates with experience in Fresh Sales will be prioritized. 
    Willing and able to travel

    Twiga is an Equal Opportunity Employer. We champion equal treatment of all applicants. We care deeply about making Twiga a place where everyone can learn, grow, and have an impact. Twiga does not charge its applicants any fees whatsoever and has not authorized any agent to levy any fees on its behalf. If anyone requests you to make any payment with respect to this application, please report the incident to info@twiga.com or to our hotline on +254 (0) 709 258 000.
     

    Apply via :

    info@twiga.com

    www.linkedin.com

  • Independent Sales Agent

    Independent Sales Agent

    Key Responsibilities

    Customers: Find prospective vendors, understand their needs, business drivers, and business owners, present Twiga’s proposition, and onboard the customer through Twiga’s Ways of Working. Periodically visit the customer to build and maintain a regular relationship. Assess the performance of the business, identify opportunities around stock and product placement and merchandising, propose solutions, upsell and cross-sell, and communicate promotions
    Product Assortment: Stay updated on the products and SKUs within each category, new product launches, and daily promotions to drive assortment and achieve set promotion targets
    Revenue: Achieve revenue targets while adhering to a defined product/assortment mix per day and to the defined number of customers
    Market Intelligence: Gather market intelligence and insights and share them with the Line Manager

    Minimum Qualifications And Experience

    Be highly organized and tech-savvy and able to manage different customers at the same time
    Have a strong understanding of the sales process, excel at researching leads, and starting new relationships
    Be an active listener, adaptable, resilient, and coachable
    Possesses demonstrable experience in building rapport and trust to develop long-term relationships, leading to commercial opportunities
    Possess exceptional communication and networking skills with great collaboration skills and a strong independent work ethic
    Can thrive in a fast-paced, high-growth, rapidly changing environment
    Have Kenyan nationality or legal permission to work in Kenya

    Apply via :

    www.linkedin.com