Company Details: Company Information Tuskys is a Kenyan supermarket chain. It is one of the large supermarket chains in the Great Lakes Area. It employs nearly 6150 people, 6,000+ in Kenya, and 150 in Uganda.

  • Brand Manager

    Brand Manager

    Brand manager will be responsible for analyzing, aligning and planning how that brand is perceived in the market.
    Tasked to define the brand, positioning the brand, and delivering the brand value consistently across all channels.
    Key Responsibilities

    Coordinate and manage the brand requirements with agency partners.
    Develop custom brand management plans for all in-store communication.
    Assist in the design of retail packaging as well as the creation of in-store marketing displays.
    Maintain contact with vendors and distributors to get critical input on how product design and implementation can be improved.
    Work closely with several advertising agencies to manage brand marketing campaigns.
    Analyze how our brand is positioned in the market and crystallize targeted consumers insights.
    Take brand ownership and provide the vision, mission, goals and strategies to match up to.
    Translate brand strategies into brand plans, brand positioning and go-to- market strategies.
    Lead creative development and create motivating stimulus towards the brand to get targeted population to “take action”.
    Align the company around the brand’s direction, choices and tactics.

    Job Requirements

    Proven working experience of 3-5 years as a brand manager
    BS/MS degree in marketing or a related field
    Sales experience will be an advantage
    Ability to come up with designs for in-store concepts
    Must have experience in branding
    Drive for results and leaderships skills
    Excellent understanding of the retail brand management needs
    Highly creative with ability to think out of box skills
    Ability to work within short timeliness without compromising on quality
    Comfortable working with numbers, metrics and spreadsheets
    Excellent command of the English language

  • Audit Assistant

    Audit Assistant

    Job Description
    Department: Internal Audit & Compliance
    Reports To: Senior Auditor
    Job Summary: These candidates will be responsible for the planning and execution of audit assignments in line with the company’s set audit programs.
    Key Responsibilities

    Assisting in carrying out quality audits and branch compliance reviews.
    Prepare and execute audit programs for operational, financial and compliance audits.
    Review compliance to company policies and procedures.
    Identify and communicate process improvement controls to supervisor and identify performance improvement opportunities.
    Participate in risk assessments activities, evaluate internal controls, and review financial and operational systems.
    Prepare detailed reports on audit findings and make recommendations to improve the company’s business management practices.
    Follow up to ensure approved recommendations are implemented within the timelines set.
    Conduct investigation and special assignments when required to do so.

    Competence Requirements

    Must be excellent at computing with ability to provide accurate and quality reports.
    Expertise in use of software programs like MS Excel, Word, Power point and internet
    Must be able to maintain good rapport and Proficient communication skills with fellow auditors as well as senior auditors.
    Ability to meet set targets assigned in a timely and accurate manner.
    Effective time management skills to meet the deadlines.
    Hands on experience in dealing with audit issues with every department in the company

    Qualifications and Experience Requirements

    Bachelor’s degree preferably in Business Administration or related fields.
    Be a qualified Accountant – CPA(K)
    3 years’ experience is an audit Firm
    Below 30 years

  • Marketing Manager 

Social Media Officer

    Marketing Manager Social Media Officer

    Reports To: Ass. Marketing Manager
    Job Overview: The marketing officer will be key in assisting the marketing department achieve the strategic goals set out. S/he will be responsible for ensuring actualisation of marketing strategy and creating supporting systems to allow sales targets are achieved.
    Core Responsibilities: In charge of coordinating all campaigns for the department ensuring execution of the projects on-ground and provides reports of success and improvement points.
    Key Responsibilities

    Working directly with assistant marketing manager to implement marketing strategy
    Implementation of marketing plans, including product positioning, campaign strategies, and market strategy insights.
    Discovery of strategic sales opportunities through cross function collaboration with various departments including Purchasing, Operations etc.
    Ensuring earmarked business opportunities are actualised
    Monitoring team’s performance and motivating them to reach targets.
    Keeping up to date with industry products and competitors.
    Partner with the assistant marketing manager to create marketing strategies and programs to drive traffic and create brand awareness.
    Manage monthly/ seasonal creative and content updates for the brands’, websites and sub-websites, digital and social media.
    Stay on top of local competitors and buzz in the marketplace.
    Manage all aspects of seasonal campaigns for successful implementation.
    Develop budgets, and providing summaries of campaign performance
    Proofread artworks from the advertising agency to ensure accurate and high-quality work.

    Qualifications and Core Competences:

    A degree in marketing or related with years’ experience.
    Judgement and Decision Making – Considering the relative costs and benefits of potential actions to choose the most appropriate one.
    Integrity – being honest and ethical.
    Initiative – a willingness to take on responsibilities and challenges.
    Leadership – a willingness to lead, take charge, and offer opinions and direction.
    Achievement/Effort – establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.
    Dependability – being reliable, responsible, and dependable, and fulfilling obligations.
    Social Orientation – preferring to work with others rather than alone, and being personally connected with others on the job.
    Attention to Detail – being careful about detail and thorough in completing work tasks.
    Experience managing multiple priorities, while working under multiple, strict deadlines.
    Demonstrated experience working with vendors, agencies and clients.
    Ability to work well under pressure and execute on aggressive deadlines.
    Ability to multi-task, driven to succeed in a fast paced atmosphere.

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  • Pricing & Promotion Analyst

    Pricing & Promotion Analyst

    Job Description
    Reports To:
    Senior Manager Supply Chain Primary Purpose: The Pricing and Promotion Analyst supports strategy and decision making regarding pricing, discount rates and promotions for Tusker Mattresses Limited.
    The role will partner with purchasing and operations departments to ensure clear understanding of the impact of pricing decisions on both sales and margin, and to generate recommendations to maximize both metrics within agreed discount rates. This role is also responsible for the execution of pricing decisions, partnering with finance, retail operations and stores to ensure seamless implementation.
    Key Responsibilities

    Partner with the supply chain team to develop pricing and promotion strategies to drive key KPI of sales, inventory, discount rate and margin to meet or exceed company objectives.
    Regular meetings with Marketing and operations to ensure centre events are supported with appropriate promotion, communicated and signed off and executed in a timely and accurate manner to ensure inclusion in relevant centres Marketing.
    Action weekly system price changes for all product areas by partnering with relevant supply chain officers and owning weekly approval process. Ensure upcoming weekly price changes and promotions are presented weekly with supporting data to validate.
    Ensure price and promotions are clearly communicated to the stores through the weekly transmittal process, in partnership with supply chain, the Retail Operations team, and producing exclusion lists.
    Own the analysis of price and promotional decision making and present recommendations to the supply chain leadership team.
    Key metrics include discount rate, gross margin, traffic, AUR. In close partnership with supply chain management come up with weekly / monthly competitive price updates to inform on relevant upcoming promotions.
    Drive / co-ordinate and communicate pricing strategy for the clearance period, taking into consideration market restrictions within agreed timeframes. Share with operations upcoming key promotions on a weekly / monthly and quarterly view to ensure in store signage exists to support promotions.
    Partner with supply chain to propose price changes in order to drive inventory efficiency in Outlet stores i.e. newness to clearance in line with monthly floor set. Assist in the “smart pricing” of key items and analysis of margin implications vs sales growth.
    Maintain accurate pricing master files for Outlet and action all system changes to activate price changes and promotions in a timely and accurate manner. Partner with finance to ensure all pricing is accurate in our systems.
    Monthly meetings with Finance to ensure low rate of manual overrides Maintain tracking logs and approvals for auditing purposes – accountable for weekly price approvals and actioning within agreed timeframe
    Liaise with the merchandising team to ensure price labelling is executed effectively.
    Own and maintain promotional calendar – communicating in partnership with Buying and Marketing to Retail store teams weekly / monthly and quarterly.

    Qualifications

    Minimum 3-5 years’ experience in a merchandising/planning, financial analysis, or pricing analyst role in a Retail environment in either a full price or Outlet environment with understanding of trading laws relating to price.
    Strong Excel skills with demonstrated proficiency in building reports and analytical tools.
    Ability to think logically, problem solve and provide recommendations through analysis.
    Demonstrated experience generating ideas and providing solutions to current processes.
    Demonstrate proficiency in retail math. Ability to work in a fast paced, retail environment.
    Strong communication skills with ability to interact with employees at all levels.
    Ability to work autonomously and collaboratively with cross-functional teams.

  • Information Systems Senior Auditor

    Information Systems Senior Auditor

    Reports To: Internal Audit & Compliance Manager
    The purpose of this role is to conduct information systems audits on Tuskys’ systems covering information technology security, infrastructure, database functions / processes and the technology applications that support business functions including branches.
    The systems internal audit activities involve analyzing risks and controls, recommending process and control improvements, and providing reports summarizing audit activity on all Information Technology parameters to ensure appropriate security controls are in place to protect the Company’s assets from ICT related risks.
    The Information Systems Auditor must effectively interface with the other auditors and management, as well as participate in all Audit initiatives and activities.
    Key Responsibilities

    Conduct information systems audit assignments including planning, development of audit testing and evaluation programs, execution, and reporting of audit results under the direction of the Internal Audit & Compliance Manager.
    Conduct continuous risk assessment of the information technology environment including general system controls, infrastructure controls, system security controls, application controls, backup and disaster recovery, and system maintenance to ensure consistency in achieving compliance with internal policies.
    Investigate suspected and actual information system security incidents including technology driven frauds and produce reports with recommendations and ensure any remedial action is taken.
    Perform annual vulnerability assessments and oversee third party penetration testing and resolve all issues identified by vulnerability assessments and penetration testing.
    Support the other auditors in the department in identifying high level information system risks, as well as designing and building automation tools for use by the internal audit & Compliance department.
    Participate in projects related to the implementation of new technologies and business applications by offering risk and control consulting and advice to Management and appraising the economy and efficiency of how Information Technology resources are employed in the company.
    Conduct operational, compliance, financial and investigative audits, as assigned and train other audit staff in the use of computerized audit techniques, and in developing methods for review and analysis of computerized information systems.

    Competence Requirements

    Technical skills to effectively perform IS audit activities/tasks in a manner that consistently achieves established quality standards.
    Strong understanding of internal auditing standards as issued by the IIA and ISACA in respect of audit, internal control, risk and governance principles.
    Able to integrate understanding of retail industry trends and vulnerabilities to identify future possibilities, opportunities and risks.
    Knowledge and application of modern IS security management practices in retail services industry to proactively review and recommend security quality improvements in line with technological changes.
    Performance management to optimize personal productivity and able to work both independently or in a team setting.
    Interpersonal skills to effectively communicate audit results to departmental heads and other stakeholders and ability to identify solutions that effectively address business and control needs

    Qualifications and Experience Requirements

    Bachelor’s degree preferably in Information Systems Management (Computer Science), Business Administration or related fields.
    Be a qualified Certified Information Systems Auditor. Relevant certifications in information security knowledge areas, such as Information Systems Audit, Information Security Management and Ethical Hacking.
    5 years of information system audit experience – conducting information systems audits in a retail sector or other related sectors would be highly desirable.
    Experience of working in a busy IT function will be an advantage.

  • System Analyst

    System Analyst

    Job Description

    PRIMARY DUTIES AND RESPONSIBILITIES

    Participating in business processes mapping and in the day-to-day activities of ERP advisory engagements for the business including process analysis and design, gap analysis, functional system design and specifications, system configuration, development of system tests, procedures and documentation.
    Analytical accounting, inventory & warehouse Management.
    Technical support to resolve day to day problems and issues in NAV.
    Maintenance and customization of NAV to meet the business specifications.
    Leading a team of consultants and utility staffs in documenting business process needs.
    Managing data cleansing and assisting with quality assurance testing.
    Training of staff in various departments using NAV.
    Driving quality, testing and delivery methodology processes to ensure successful projects implementation.
    Leading organizational changes and business process improvements.
    Analyzing business/technical requirements and objectives, perform fit/gap analysis, and provide business recommendations.
    Providing key decision support, monitoring issue& risks, and creating mitigation plans for the business.
    Documenting all business engagements including the creation of design documents, technical specifications, process documentation, specification, system deployment documents, ERP system integration and interface documents and publish reports.
    Identifying and minimizing project risks.
    Any other duty which may be assigned by Management.

    PERSON SPECIFICATIONS
    Academic Qualifications

    A Master’s of Computer Science.
    BSc. Computer Science or any related field. 

    Professional Qualifications

    Microsoft Certified professional
    Networking –CCNA finalist 

    Experience

    At least 5 years’ experience in ICT related field 

    Desired Skills

    Software Development –JAVA, J2ME, Web Services
    Database Design – SQL Server, MySQL, PostgreSQL, Ms Access

  • Sales Coordinator

    Sales Coordinator

    Job Description
    Key Primary duties and responsibilities

    Set Sales targets and cascade KPIs and thereof appraise and monitor staff performance using the KPIs.
    Oversee neat and attractive product display by ensuring maintenance of general cleanliness of the sales Floor, merchandise and shelves at all times.
    Execute all in store promotions to meet set targets
    Ensure merchandise is appropriately tagged with correct prices and in good quality and in sellable condition;
    Ensure all members of staff are dressed as per the outlined dress code
    Scheduling of daily routines, offs and leaves and assist in training, mentoring and coaching of sales representative.
    Assist in periodical stock taking exercises
    Advises customers by providing information on products.
    Helps customer make selections by building customer confidence; offering suggestions and opinions.
    Keeps clientele informed by notifying them of preferred customer sales and future merchandise of potential interest.
    Contributes to team effort by accomplishing related results as needed.
    Ensuring the products are delivered on time
    Pitching ideas to senior management
    Reacting to any changes in customer demand
    Getting feedback from customers

    Qualifications;

    ‘O’ level
    Diploma in Merchandising or related field.
    2 – 3 years’ experience.

    Work Related Skills

    Supervisory skills
    Good communication skills
    Good customer service skills

  • HR Planning & Development Manager 

Property Manager

    HR Planning & Development Manager Property Manager

    Tuskys is seeking to engage a professional hire a competent and well organized HR planning and Training manager to maintain and enhance the organization’s human resource department.
    S/ He will be involved in planning, recruiting, performance improvement programs and practices.
    Job Responsibilities

    Developing, reviewing and implementing training and development policies, procedures and programs;
    Managing Training Needs Analysis, procure trainers, train and evaluate training;
    Develop training programs and calendar in line with the organization strategy.
    Entrench organizational values and heritage through induction and training
    Reviewing and implementing performance management system and manage culture change;
    Preparing and controlling training and development budgets;
    Developing and maintaining staff databank, analyze data for manpower planning;
    Proper planning of organizational staff need
    Controlling staff cost
    Managing career succession and retention
    Undertaking job evaluation, specifications and enrichment;

    Qualifications

    University degree – Bachelor’s degree in HR or related field.
    Higher Diploma in HR will be an added advantage.
    At least three years’ experience in Human Resources Management

    Skills and Competencies:

    Experience in development and execution of skills development programs.
    Team Player, Strong Communication Skills and excellent interpersonal skills
    Good Negotiation Skills and Strong Business Acumen.
    Project Management and Change Management Skills.
    Strong Time Management and Priorities Management Skills.
    Analytical and Problem Solving Skills.
    Ability to work under pressure and meet deadlines.
    Labor Law Knowledge

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  • Manager, Tuskys Mavazi

    Manager, Tuskys Mavazi

    Job Description
    Key Primary duties and responsibilities

    Analyzing the market for new fashion trends for different kids, youths, men, women, etc., and look for right reach out the right clientele who are ready to buy the designs sold in other shops.
    Help the designers in maintain uniqueness in the designs and stand out from rest of the apparel.
    This helps them in making good business and stand out from the competitors
    Define business goals and marketing strategies for the company so that they can make profitable business
    Have ability to maintain good relations with the clients and attend fashion shows and exhibitions where he/she can get opportunity to identify the currents trends in the market.
    Determine efficient methods of determining customer needs and advice the category on the demands as analyzed.
    Report about the deals that have been cracked and contracts that the company has earned to the seniors and maintain a record of all the work they do.
    Overseeing appropriate public relations and customer service is maintained at the branch;
    Receiving daily updates from the supervisors on stock levels and sales and prepare a report on the same;
    Overseeing the planning and scheduling of branch activities including deliveries, security and repairs;
    Overseeing branch staff performance, training, recruitment, attendance and report to the HR Manager on the same.
    Should have ability to plan and coordinate their work and the designers work.
    Should have ability to identify the uniqueness in the designs developed by the designers and target proper market to sell the designs.
    They should have ability to make decisions understanding the future perspective of the company and should maintain long run relationships with the potential manufacturers in the market.
    They should also possess ability to decide color, fabric and silhouette for the clothes.

    Educational Requirements

    Bachelor’s degree in Business Administration, fashion merchandize or apparel productions or any related field.
    A master’s degree can be an added advantage.
    Experience of more that 6-7 years is also essential.
    Skills Good communication and multi-tasking
    Excellent planning and organization skills
    Supervisory skills Computer literacy

  • Marketing Manager 

Butchery Manager 

Deli Manager

    Marketing Manager Butchery Manager Deli Manager

    Purpose: The Marketing Manager is responsible to manager all marketing and brand positioning activities of the company in line with our Tuskys Strategy. The job holder will lead a team of professionals in the marketing department to ensure that efforts are directed towards achieving corporate goals.
    Duties & Responsibilities

    Overall responsibility for brand management and corporate identity
    Developing the marketing strategy, prepare a core brand message for the company in line with business objectives.
    Develop for approval and oversee the company’s marketing budget.
    Develop market entry strategies for new stores and co-coordinating marketing campaigns with sales activities in existing stores.
    Manage and improve lead generation campaigns, measuring results as well as planning and implementing promotional campaigns.
    Preparing online and print marketing campaigns as well as creation and publication all marketing material in line with marketing plans.
    Creating a wide range of different marketing materials and apply these into all aspects of media and monitor and report on the effectiveness of marketing communications.
    Working closely with design agencies and other external partners in outsourced marketing activities.
    Make regular contact with all major industry magazines and digital media sources to supply any required promotional material.
    Oversee market research for strategic business growth and consolidate information relevant to new Store launches.
    Maintain effective internal communications to ensure that all relevant company functions are kept informed of marketing objectives.
    Analyzing potential strategic partner relationships for company marketing.

    Job Qualifications

    A degree in marketing from a recognized university.
    MBA in Marketing will be an added advantage.
    Must be a member of The Chartered Institute of Marketing (CIM)
    At least 5 years relevant experience in a senior marketing position.

    Skills and Competencies:

    Must be well versed with dynamics of the retail industry.
    Excellent interpersonal and communication skills
    Team player and strong leadership and management skills
    Ability to work under pressure and meet deadlines.

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