Company Details: Company Information Standard Chartered Kenya, whose official name is Standard Chartered Bank Kenya Limited, but is sometimes referred to as Stanchart Kenya, is a commercial bank in Kenya.

  • Application Support Analyst

    Application Support Analyst

    Role Responsibilities
    Responsibilities

    In conjunction with Application Support Managers, to provide technical support for all Standard Chartered local Applications including ATM/CDM network.
    To assist in new implementations or upgrades to existing systems, including project management, tracking and reporting.
    To assist in the provision of business recovery sites to give the ability to conduct business transactions and monitor exposure in the event of a disaster.
    Problem and change management – outstanding problemchange management, call logging, call trends, call reporting including high severity problem control. All Remedy related initiatives and updates. Ensuring standards are adhered to, or dispensations raised.
    Security vulnerability management – MS patches, SVT outstanding issues, SEP management, standard build usage, BWAC and Aptra Applications.

    Key stakeholders

    Country Technology Management and Business segments – CPBB and CCIB

    Qualifications

    Bachelor’s Degree/Diploma in Technology or related field

    Skills and Competencies

    Technical

    Strong PC / Server applications skills

    In depth knowledge of client server technologies
    ATM/CDM technologies.
    Cloud knowledge
    Strong understanding of emerging technologies
    Strong will to achieve business objectives
    Project Management skills
    Microsoft Windows Technical skills
    Knowledge of a database product, (DB2/Sybase/SQL)
    Strong knowledge of market information systems and services
    Business knowledge and understanding

    Role Specific Technical Competencies

    Windows O/S    
    Linux / Unix     
    Database Technologies – SQL, DB2    
    ATM technology (BWAC/Aptra)    
    Network knowledge

    Apply via :

    scb.taleo.net

  • Head, Resourcing, Africa

    Head, Resourcing, Africa

    JOB SUMMARY

    Reporting to the Head of Resourcing, EMEA & America, the Head of Resourcing for Africa is accountable for managing the delivery of the end-to-end Resourcing process for all 15 countries across Africa, covering both operational and strategic Resourcing support for all employed workers (internal and external), local and cross border hires and transfers, ensuring all Resourcing activity is aligned to and effectively communicates the employer brand.
    Ensure the team is talent focused, cost effective, efficient and aligned to business needs.
    The role focus is split between the Operational Delivery team – the role holder will lead a team Resourcing Specialists – encouraging high performance behaviours to ensure delivery of recruitment targets at the right time, the right quality and the right price – whilst also assisting the relevant teams with Senior Hiring for the clusters. The role holder will also partner with the Country/Cluster Management Teams & HR Leadership Teams, providing insight and strategic input across the Resourcing spectrum.

    Strategy

    Provide strategic, consultative Resourcing advice to Country/Cluster Management Teams & HR Leadership Teams, challenging their thinking and coaching them to consider their Resourcing needs from a broader and more future focused perspective (as well as short to medium term), facilitating the creation of high-level Resourcing plans and priorities.
    Translate Country/Cluster business objectives into high level Resourcing plans and strategies, closely aligning them to the broader group Resourcing and Talent agenda.
    Collaborate with other Resourcing Heads/Leads across the function (and as part of the management team for the region), to facilitate issue resolution, international moves and sharing of knowledge and expertise.
    Develop capacity plans in line with global models, monitoring workloads and managing internal and external overflow capacity within the country to achieve optimal deployment of internal resources and external vendors.

    Business

    Pathological and infectious collaboration to build / develop strong, sustainable relationships with internal stakeholders, influencing key business managers to increase the profile of the Resourcing team / function, delivering a high degree of sponsorship, engagement and buy-in/understanding between the business and Resourcing, increasing awareness of Resourcing total service offering and hiring managers’ responsibilities, optimizing frontline delivery.
    Manage change to facilitate business readiness for new product implementation.
    Lead/Drive regional and actively participate in global resourcing initiatives and forums, as required.
    Build and develop strong, sustainable relationships with external stakeholders, promoting the Bank as an employer of choice to drive performance and recruitment of the right person, at the right time, at the right price.
    Senior point of escalation for all Africa countries. Working with the teams to identify and address the root cause of issues, providing advice and ensuring queries and issues are managed and resolved in a timely fashion.

    People & Talent

    Build and manage a high performing team (currently 9 Resourcing Specialists) which benchmarks strongly in the internal and external market; attracting, developing, engaging, deploying and retaining the best talent, encouraging high performance behaviours.
    Champion team development, ensuring all team members are coached and achieve certification in the Resourcing Curriculum. Operate as a key subject matter expert in the development and delivery of curriculum material, as required.
    Build robust succession plans and move high potentials into larger, specialist, management or cross border development roles.

    Our Ideal Candidate

    Proven experience of managing multi jurisdiction hiring across Africa and understanding how to support a team to navigate different local requirements.
    Ability to manage performance using data to drive results in driving positive outcomes for Resourcing metrics.
    Experience of managing, coaching and mentoring a remote team.
    Ideally would have been accountable for overseeing / managing process, risk, governance and audit activity across African countries.
    Ability to navigate a complex, global organisation and manage both local and global stakeholders.
    An advantage would be a track record of driving successful Diversity, Equity & Inclusion (DEI) hiring initiatives.
    Fantastic stakeholder management, the ability to understand business issues and partner with them to provide commercially focused outcomes.
    Ability to take ownership and work autonomously to make decisions.

    Apply via :

    scb.taleo.net

  • Credit Analyst, Medium Enterprises 


            

            
            Relationship Manager, Medium Enterprises

    Credit Analyst, Medium Enterprises Relationship Manager, Medium Enterprises

    JOB SUMMARY

    Key Responsibilities

    Primarily responsible for managing the credit risk associated with the portfolio and ensuring high quality of the portfolio.
    Closely work with the RM from the origination & play a vital role in deal structuring to add good value from a credit/policy perspective.
    Work with the RM on a specified portfolio and facilitate revenue growth in the portfolio.

    RESPONSIBILITIES

    Strategy

    Interact with the client, gather deal requirements, financial statements, and other inputs for performing quality analysis and due diligence.
    Work with RM /product partners in structuring credit solutions for the clients and ensuring the appropriateness of the products.
    Work with the RM, in a) obtaining pre clearances where applicable like ER negativity, segmentation, etc. b) preparing & presenting workshopping note and c) expediting approvals.
    Responsible for end-to-end BCA process including preparing all the tools like Raptor, ESRAT, Scorecard, etc, in-depth analysis of various risks, quality presentation and ensuring fast credit approval.
    Ensure compliance of all internal and regulatory credit/other portfolio related policies e.g., preparing the Country portfolio standard checklist, other special reporting requirements, etc.
    Coordinate and prepare for GCC meetings for cross-border related transactions.
    Liaise with GAM Credit for limit approval/allocation.
    Seek necessary approvals for excesses in the account.

    Business

    Monitor quality of the portfolio by tracking Excess/past dues, strictly complying with ASTAR, EAR processes.
    Ensure timely submission of quality Quarterly Credit Reports
    Monitor Risk Triggers, Covenants and other credit conditions and report appropriately
    Ensure Zero BCA over dues.
    Liaise with Credit on BCA and other credit issues and ensure quick turnaround on queries.
    Proper maintenance of Credit files and ensuring Audit Ready at any time
    Attend EAR/Portfolio call/MTM calls along with the RM
    In partnership with the RM, ensure timely identification of accounts to be put in EAR as per the bank’s policies and guidelines
    Release the trade offerings in Magellan under the delegated Authority from the Segment Head, after obtaining the necessary approvals.
    Alerting Sales TL/Credit/RM and other stakeholders in case any of the actionable stipulated by credit have not been complied with within the stipulated timelines.
    Prepare timely Stress Tests wherever required.
    Prepare specific industry study wherever required.
    Prepare Credit Opinion reports wherever required.
    Effective use of Creditmate & RMWB.
    Oversight role for training and directing analysts.

    Processes

    Keep a vigil on the Portfolio Monitoring Reports/ Credit Monitoring processes & ensuring that laid down procedures/policies are complied with. Any deviations to be escalated to Unit Head/Head Credit & Operational Risk Controls/Credit.
    Oversight on EAR/ASTAR process: A proactive approach to identifying EAR accounts – No sudden slippages into GSAM.
    Ensure and remain alert to the risk of anti-money laundering/sanctions and assist in the Bank’ efforts in combating it by adhering to the key principles in relation to identifying our customer, knowing our customer, reporting suspicious transactions, safeguarding records and not disclosing suspicions to customers.
    Maintain credit files curled and updated with all the credit documents.

    Risk Management

    Ensure adherence to risk management, both reputational and operational.
    Ensure you remain alert to the risk of money laundering and assist in the bank’s efforts in combating it by adhering to the key principles in relation to: –
    Identifying your customer, knowing your customer, reporting suspicions, safeguarding records, and not disclosing suspicions to customers.
    Ensure you remain alert to the risk of money laundering and assist in the Bank’ efforts in combating it by adhering to the key principles in relation to identifying your customer, knowing your customer, reporting suspicions, safeguarding records and not disclosing suspicions to customers

    Governance

    Ensure adherence to the Risk Management Framework, Group Code of Conduct and various Policies, Procedures and Guidelines of the Bank by the Business Banking, Relationship team.

    Regulatory & Business Conduct

    Display exemplary conduct and live by the Group’s Values and Code of Conduct.
    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
    Manage Medium Enterprises Portfolio to achieve the outcomes set out in the Bank’s Conduct Principles
    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
    Embed the Group’s Values and Group Code of Conduct to ensure adherence with the highest standards of ethic. Comply with relevant policies, processes and regulations, as part of the Bank’s culture.

    Key stakeholders

    Internal

    Head, Business Banking.
    Head, Medium Enterprises.
    Head, Client Relationships.
    Trade Product Manager & Trade Operations.
    Head, Credit Analysis.
    Credit & Risk team.
    Financial Markets & CMPS.
    Transactional Banking & CRC.
    Client Deepening and Portfolio Strategy Manager
    Portfolio Monitoring & Controls Manager
    Business Operations & Risk Management.
    Branch Managers.
    Client Experience team.
    CFCC
    Legal

    External

    Clients
    Legal Firms
    Accountants

    Other Responsibilities

    Embed Here for good and Group’s brand and values in Kenya, CPBB Medium Enterprises.
    Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats);
    Origination, ensure quality client acquisition, identify prospect and convert in line with Bank’s appetite and ME Post Deal Account Monitoring
    Monitoring and controls

    QUALIFICATIONS

    Product broadening

    Understanding of businesses and financials.
    Enhanced multi-product ME knowledge.
    Market and competition knowledge

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Analyst, Accounts Payable

    Analyst, Accounts Payable

    Responsibilities

    Strategy

    Supporting Strategy Implementation

    Busines

    Resolve queries from country accounts payable teams within 24hrs.
    Hold rapport calls with country payment teams
    Resolve any complaints from stakeholders in respect to my assigned countries.

    Processes

    Process invoices for assigned countries (Foreign currency and Local currency) ensuring there are no overdue items in the queues.
    Ensure that all invoices requiring supplier’s attention are advised to the supplier within 48 hours.
    Processing of invoices to ensure the right amounts are paid to the suppliers
    Post payroll journals correctly and advise country of trend variances.
    Support the managers where necessary.

    People and Talent

    Conduct training and knowledge transfer to my colleagues and country Accounts Payables Unit (APU) staff

    Risk Management

    Ensure 100% accuracy in processing.
    Confirm posting and accuracy of posted depreciation entries.
    Create new staff details as per instructions and apply judgement on anything that deviates from the norm.
    Preparing the reconciliation of payment accounts and ensuring no overdue items

    Regulatory & Business Conduct

    Display exemplary conduct and live by the Group’s Values and Code of Conduct.
    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
    Lead to achieve the outcomes set out in the Bank’s Conduct Principles
    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

    Key Stakeholders

    Country APU Teams
    Financial Controllers

    Other Responsibilities

    Managing the assigned tasks professionally and efficiently.
    Conduct periodic tests of key controls in accordance with the operational risk policy framework.
    Ensuring compliance of regulations, policies and requirements of the hubbed countries.
    Contributing to the effectiveness of the team by utilising interpersonal skills to work with members effectively and to communicate across teams in Global Support Functions (GFS) in order to ensure smooth operations for the Centre.
    Continually reviewing all assigned processes in order to identify opportunities for quality and process design improvement.
    Ensuring total customer satisfaction by providing quality service, that is error free, submitted in a timely manner and communicated effectively.
    To perform the activities as defined when performing the role of Backup during the absence of Primary responsibility holder of the activity.
    To achieve 100% back-up and leave plan.

    Qualifications

    A first degree in commerce or accounting plus
    Professional accounting qualification – CPA(K) or Advanced ACCA
    Any Experience working for a bank is an added advantage

    Role Specific Technical Competencies

    Effective Communications
    Internal Controls
    Operational Risk
    Accounts Payable (A-P)

    Apply via :

    scb.taleo.net

  • Finance Lead, FURAHA Venture – SC Ventures

    Finance Lead, FURAHA Venture – SC Ventures

    About Furaha

    Credit penetration among retail individuals in most African countries is low given the poor penetration of credit bureaus and evolving maturity of alternate data to build credit footprints for borrowers. Furaha is addressing this by building a microlending platform that enables ‘purpose-driven’ loans to mass market customers across Africa, starting with Uganda as its first market. Furaha combines market-leading technology with a responsible lending approach, aiming to be a force for good to the individuals and communities it addresses.
    Furaha is backed by SC Ventures (SCV), the innovation unit of Standard Chartered Bank.

    Who we are looking for

    The Finance Lead (“Finance Lead”) is a core member of the management team of Furaha and a key trusted advisor to the business. You will be responsible for the accounting, reconciliation and reporting, financial planning and use of analytics to leverage Furaha’s digital and data driven core. You will also support fund raising, both to enable operational growth of the platform as well as to increase working capital available to lend.
    The role is a full-time position. While Furaha is being incorporated as a legal entity, you will be onboarded and payrolled through an outsourced agency partner affiliated with SC Ventures. After incorporation, we expect to make this role a permanent position under Furaha directly.

    Responsibilities 

    Strategy, Business and Operations

    Provide the strategic thought leadership on all the financial-related aspects of Furaha.
    Be responsible for accounting and financial activities, including treasury, payroll, accounts payable, accounts receivable, budgeting, income statements, revenue development, and financial reporting.
    Along with the Lending Lead, enable Loan reconciliation and payments to ecosystem partners including telcos and payment aggregators who are part of Furaha’s loan journey
    Drive enhanced analytical reporting for key business and financial indicators. This will also require business focused conversations at all levels of the team and partners.
    Financial planning and budgeting to support the medium-term business and expansion plans for Furaha
    Engage with SC Ventures & Investors on financial performance, valuation and support co-CEOs in fund raising activities
    Support co-CEOs to continue to refine and improve business model, especially in terms of pricing and margins.

    Processes and Risk Management

    The Finance lead will manage the company’s financial accounting, monitoring, and reporting systems (including setting up systems to maintain records in accounting systems, including maintenance of general ledger and subsidiary ledgers, fixed asset register and journal entry preparation and posting, reconciliation with the underlying transaction processing system).
    Corporate and VAT regulations compliance and timely submission of returns. Establish and maintain accounting policies, procedures, and reporting systems; identify and implement improvements
    Manage timely payments of all the vendor invoices and other business expenditures
    Prepare periodic management reporting and financial statements
    Ensure compliance with accounting policies and regulatory requirements.
    The role will require a control mindset and adherence to the relevant risk framework for Business Ventures.
    Lead the forecasting, annual budgeting exercise
    Ensure operational continuity

    People & Talent

    Lead through example and build the appropriate culture and values.
    Initially the role will be an individual one but as Furaha expands, this role will build up a lean Finance & Operations function to deliver on the requirements noted in this document

     Regulatory & Business Conduct

    Display exemplary conduct and live by the Group’s Values and Code of Conduct.
    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
    Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association
    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

    Key Stakeholders

    Co-CEOs Furaha
    Operating Partner, SC Ventures
    SC Ventures CFO and team
    Associated SCB Finance teams, tax, financial and regulatory reporting
    External ecosystem partners

    Skills and Experience

    7-10 years of experience in accounting, financial controls with operational knowledge of IFRS and experience with treasury functions. Experience in Business Finance and analytics will be an advantage.
    Strong analytical and numerical skills, familiarity with financial models and tools, proficiency in financial analysis software, and other analytical packages
    Experience in early-stage Financial services entities involved in lending in Africa will be a huge advantage.
    You enjoy working independently and are able to take informative decisions independently. You enjoy mentoring and teaching others to create a world class cohesive team
    Energy and desire to succeed; follows through on commitments; pushes self and others to deliver exceptional results.
    Ability to work across cultures and backgrounds is a must. Seeing things from multiple perspectives and being easy to work with.
    Bachelor’s degree in Finance or Accounting; professional qualification (CA, ACCA, CMA) will be added advantage.

    About SC Ventures

    SC Ventures (“SCV”) was established in 2018 with the purpose of “Rewiring the DNA in Banking” by bringing three distinct areas together:
    The eXellerator Lab, enabling innovation at large in the Bank by supporting intrapreneurs and their ideas, collaborating with fintech’s through the SCV Fintech Bridge and engaging with clients and co-creation ideas
    The Investment Fund (“Fund”), tasked to acquire minority stakes in fintech companies (“fintechs”) whose technology has been successfully validated in the Group
    Venture building, with the objective of exploring new business models (“ventures”), in the way it engages existing new customers and markets.
    There are c.120 team members (excluding individual ventures), including dedicated colleagues from the Group’s support functions, based in Singapore, Hong Kong, Shanghai, Nairobi, London and San Francisco.

    Apply via :

    scb.taleo.net

  • Service Relationship Manager, Employee Banking

    Service Relationship Manager, Employee Banking

    Job Summary
     

    Primarily responsible for providing direct sales & service support on post origination activities; documentation, reporting and complaint management by engaging with clients, Credit Risk Control (CRC), Legal, Compliance, Consumer, Private & Business Banking (CPBB), Transaction Banking (TB), Corporate Commercial & Institutional Banking (CCIB).
    Active engagement with client and product partners to ensure high level of service standards and Employee Banking (EB) product utilization.
    Guide and advice clients accordingly and interpret their needs and requirements.
    Work with the Relationship Manager (RM) on a specified portfolio and jointly responsible for the revenue growth.
    Ensure high standards of hygiene by observing the target operating model and the necessary controls within EB.
    Work with Credit and Client Experience to review and improve on the end-to-end process.

    Responsibilities
     

    Strategy
     

    Understand the banks strategy and operating commitments
    Transforming profitability in CPBB
    Working on the things that matter most to our strategy

    Business

    Direct Contribution to:

    Customer retention/loyalty.
    Contribute to the growth and achievement of branch portfolio.
    Achievement of enhanced service quality and performance standards.
    Enhanced control environment.
    Indirect Contribution to:

    Overall profitability of the allocated portfolio.
    Operational efficiency and service levels to clients.

    Processes

    Continuously improve and innovate.
    Regularly conduct process check-ins and extract more efficiencies.
    Proactively bring up issues as well as possible solutions.
    Fully understand the impact of your decisions and actions

    People & Talent

    Work better together by seeing more in others; embracing the diversity ideas from the team
    Collaboration – putting our heads together and working in true partnerships for best outcomes in pursuit of our goal to achieve higher Return on Tangible Equity (ROTE)
    Enlist help from colleagues or learnings that can help fill the knowledge and skills gaps

    Risk Management

    The ability to identify any arising risks within the portfolio
    Ability to put in place appropriate controls and measures

    Governance

    Awareness and understanding of the regulatory framework, in which the bank operates, and the requirements and expectations relevant to the role

    Regulatory & Business Conduct

    This is mandatory

    Display exemplary conduct and live by the Group’s Values and Code of Conduct.
    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
    Lead the Kenya CPBB; Employee Banking Team to achieve the outcomes set out in the Bank’s Conduct Principles
    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

    Key stakeholders

    Employee Banking RM; EB Business Development Team; EB Portfolio Manager; Head Branch & Proximity Operations; Head of Branch Distribution, Channels & Employee Banking; Head of Personal Banking.

    Other Responsibilities

    Origination; Client Service & Relationships; Client On boarding & Deal Execution; Account Management & Portfolio Quality

    Qualifications

    University degree Or Diploma; Any Business field preferred
    Portuguese and English Language certification

    Role Specific Technical Competencies

    Portuguese Language;
    English Language and
    Customer Experience Management

    Apply via :

    scb.taleo.net

  • Senior Relationship Manager 


            

            
            Collection Support Officer

    Senior Relationship Manager Collection Support Officer

    Roles and Responsibility
    Strategy

    Responsible for team targets by driving profitable revenue and volume growth from the portfolio with a focus on deepening of existing customer relationships and cross sell thereby improving market and customer share of wallet with the Bank

    Key Responsibilities:

    Portfolio growth
    Revenues growth
    Cost Management
    Service Excellence
    Operational Excellence and Compliance

    Business

    Engaging and deepening activities
    In consultation with the BM/STM, draw up monthly plans for achieving new business and customer acquisition goals committed.
    To foster and deepen client relationship by providing regular market information updates and trend analysis on international equities, unit trust, bonds and other investment instruments and follow up calls / visits to assist them in their investment decisions.
    To conduct regular checks on market trends and competitors’ programme offering and activities. This is to assist /initiate efforts to increase product differentiation and enhance attractiveness of programme.
    To plan, target and cross-sell integrated business financial services to Priority clients who are self-employed professionals and businessmen.
    Proactively engaging with the “Hidden Affluent” by having complete knowledge of the clients in terms of the profile & assets to create analytics-backed next best conversation
    Sound knowledge in Needs/Anchor products such as: Wealth & Mortgage, CASA, CC & etc.

    To acquire from individual client referrals and actively engaging them during the first 3 months by:

    Meeting the client in person to discuss on advisory needs (once a month/quarter)
    Connect client with specialists
    Set up products holding
    Conduct/connect for periodic CDD
    Conduct fulfilment & activate

    Supporting the client on any client-initiated needs by:

    Proactively reaching out to client for advice discussions
    Delivering on transactions, service requests, mobile/online training
    Updating CDD
    Managing Client’s credit situation

    Processes

    Refer most servicing activities to Client Servicing Managers (as and when request by clients)
    To recommend improvements in operational processes, procedures and products based on customer feedback to ensure constant enhancement of service levels and efficiency.
    To comply with all applicable money laundering prevention procedures and, in particular report any suspicious activity to the Unit Money Laundering Prevention Officer and line manager.

    Risk Management

    Ensure meeting clients requirements while ensuring compliance with all regulations and controls as set by the Bank and external regulatory authorities by all staff.
    Read, understand and comply with all provisions of the Group Code of Conduct.
    Sound knowledge of all aspects of general banking, retail operations and credit operations
    Deposit and lending products / inspection and audit requirements, as applicable.
    Awareness of all the policies and procedures issued in relation to money laundering prevention.
    Ensure CDD compliance for all new to bank and existing customers.
    Ensure zero operational loss and effective complaint management.
    Report any suspicious transaction immediately to the supervising officer of Fraud Control
    Ensure strict compliance and responsible for achieving and maintaining satisfactory audit rating

    Regulatory & Business Conduct

    Display exemplary conduct and live by the Group’s Values and Code of Conduct.
    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
    Lead the Kenya Affluent] to achieve the outcomes set out in the Bank’s Conduct Principles.
    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

    Key Stakeholders

    Priority Wealth Specialist
    Branch Managers
    Priority Client Service Manager
    CDD

    Our Ideal Candidate

    C.I.S.I Training Required.
    Relationship Management Trainings

    Role Specific Technical Competencies

    Relationship Management Skills
    Effective understanding of client needs
    Superior knowledge of Investment Solutions
    Effective Communicator with Good interpersonal skills
    Experience in selling and servicing community clients is an added advantage

    Unposting Date: 26/Jul/2023, 11:59:00 PM
     

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Head, Audit

    Head, Audit

    What is the Opportunity?

    The role is Country Head of Audit Kenya & East Africa, with responsibility for management of the Group’s Internal Audit function (“GIA”) in the Kenya & East Africa, in accordance with the Group’s Audit Charter. The role reports directly to the Regional Head of Audit, Europe & Americas and Africa & Middle East (‘EA &AME’) and also has key interaction with the CEO Kenya & East Africa, members of the Management Teams for Kenya and East Africa, the Chairman of the Kenya Audit Committee for Standard Chartered Bank Kenya Limited and other members of GIA Audit Executive Team, including the Group Head, Internal Audit.    
    The role also represents the Internal Audit and regulatory requirements from the Central Bank of Kenya. 

    What will you do?

    Oversee the Kenya & East Africa GIA team in providing independent assurance of the effectiveness of management’s control of business activities (the first line) and of the processes maintained by the Risk Control Functions (the second line). This includes ongoing monitoring and risk assessment of the business and functions across East Africa, then the development and delivery of an Audit Plan of coverage, and meeting the coverage required by regulators.
    Ensure early anticipation, identification and escalation of risks, issues, trends and developments to relevant stakeholders, including deviations from the Group’s Valued Behaviours and Code of Conduct. Be prepared to raise issues/concerns outside the normal audit or credit review processes.
    Ensure the Kenya & East Africa audit team is adequately structured and resourced by an appropriate number of diverse and competent staff, who are sufficiently independent to perform their duties objectively. Support relevant training and learning programmes and individual growth plans, including the GIA methodologies and technology tools and understanding current peer industry practices.
    Meet GIA budget requirements and seek opportunities for GIA process innovations and efficiencies, within the bounds of the GIA methodology, without compromising on the effectiveness of audit processes.
    Provide key insights from a risk, control and strategic perspective into the Kenya & East Africa Management Team, Risk Committees and other forums.     

    What do you need to succeed?

    An experienced, self-directing career auditor (internal and external), or a business person who has a breadth of experience in either audit, credit review or governance. A professional audit certification is preferred.
    Demonstrable understanding of the regulatory landscape and current expectations for audit in Kenya and other East Africa markets. 
    Strong leadership qualities, interpersonal and people management skills.
    Strong written and verbal communicator, with personal courage, a change mindset and the ability to influence and to gain the respect of senior management, stakeholders, peers and their teams.
    Live the Valued Behaviours of “Do the right thing”, “Never settle” and “Better Together” on a day-to-day basis whilst seeking opportunities for self-development and growth.
    Be an inspirational people leader who looks for opportunities to grow others, develop talent, give clarity and guidance, drive purpose, and enhance decision quality across the team. 
    Be a leader who helps to grow the Bank, harnessing a strategic mindset and the ability to navigate complex situations and ambiguity.

    What’s in it for you?

    There is regular and extensive connection with the Kenya regulators and external auditors, with various annual regulatory examinations and supervisory meetings. The performance of GIA and influence on management are key topics of interest and a major contributor to our regulatory standing.
    The CHOA has extensive opportunity for relationship building with the Kenya & East Africa CEO who also sits on the Africa & Middle East Regional Management Team 
    SCB has built strong connection with the peer bank internal audit community in Nairobi, which enables exposure for the CHOA to the peer group and the exchange of ideas and insight for continuous improvement of GIA. SCB are also notable in the peer audit industry as a prominent foreign bank with the unique network of strong links to Asia, Africa and the Middle East and the diversity of business that brings to the East Africa franchise

    RESPONSIBILITIES

    Strategy

    Contribute to the GIA risk assessment and design the subsequent risk-based audit plan for the assigned portfolio – an assessment of the appropriateness of the audit plans from a Kenya & East Africa perspective;
    Audits assigned to the individual in the GIA audit plan should address the key risks identified in the detailed risk assessment and in the audit planning process, and meet relevant regulatory requirements and expectations that are required to be covered by GIA;
    Consider whether the assigned audit plan remains relevant throughout the year as the risk profile of the business changes.  Propose changes as appropriate; and

    Ensure that audit team operates in line with the Audit Charter during engagements, remains independent from management and free from interference.
    Business

    Effectively manage the cost of assigned audits within the allocated budget for audit engagements; and
    Identify and implement opportunities for cost savings and optimal productivity of assigned audit engagements.   

    Processes

    To act as Team Manager on assigned audit work on Kenya and East Africa. This will entail managing the Team Leader and junior colleagues working on the audit to deliver the Audit Planning Memo, Process Risks Controls Matrix, agree issues and action plans with management and submission of draft report to the Team Manager for review;
    Provide clear guidance, detailed review and supervision of the audit team’s work so that audit deliverables meet quality standards and timelines in line with the GIA methodology;
    Provide guidance on business/audit technical knowledge and management skills to team leaders and team members to enable them to effectively deliver their assigned contributions for an audit;
    Provide technical input and challenge on audit work being undertaken within the scope of assigned product / country area of responsibility. This will include working with the audit team to produce outputs of high quality which address the areas of greatest risk;
    Support adherence to the GIA methodology in all areas of the audit engagement, as well as raising awareness and understanding of the methodology;
    Demonstrate sound knowledge of both business/technical areas and expert knowledge in the audit process, including the GIA system, so that audit work is carried out to a high standard that meets all methodology and GIA system requirements;
    Take the lead in presenting the draft report in the GIA report review process (to the tollgate or report approver); and
    Monitor the implementation/delivery of the agreed issues/audit plans for the audits assigned, understanding the key risks arising, provide advice on resolution of issues to auditees/action plan owners and escalate audit findings that remain unresolved.

    People & Talent

    Demonstrate strong leadership and ability to motivate and guide audit Team Leaders and members;
    Share knowledge to increase specialism within the function;
    Influence change within the department by highlighting potential enhancements; 
    Identify growth areas on an ongoing basis and identify how best to develop them;
    Provide performance feedback, as appropriate, to Team Leaders at the end of an audit.  Review and agree the feedback provided for team members with the Team Leader;
    Identify and successfully complete key internal training for self-development; proactively seek an external lens to support delivery of meaningful audit work.
    Facilitate the development of audit team members by providing on the job training and recommending formal training to support GIA activities;
    Support cost efficiency initiatives including staff location strategy in GIA; and
    Proactively spot talent for GIA.

    Risk Management

    Update the assigned Continuous Risk Assessment on a regular basis to identify changes in risk profiles and document these in a timely manner, proposing changes to the assigned audit plan, as appropriate;
    Promote early identification and escalation of risks, issues, trends and developments to relevant stakeholders. Be prepared to raise issues/concerns outside the normal audit process;
    Attend relevant meetings relevant to assigned country / product area (e.g. Management Groups and Committees) provide insights and meaningful challenge, ensuring risks are appropriately identified, discussed and timely remediation plans are put in place;
    Adopt an anticipatory approach to risk assessment through stakeholder engagement and monitoring of the external environment to improve audit planning; and
    Review MI and reports regularly to keep up-to-date with key trends within the business and audit deliverables.

    Stakeholder Management

    Establish and maintain effective working relationships with the management of business units which fall under portfolio responsibility, including Kenya, Uganda and Tanzania Management Teams and the East Africa Cluster Management Team.
    Successfully manage external stakeholders such as regulators and other reviewers.

    Governance

    Manage the relevant Product/Country stakeholders, and establish good working relationships to help the businesses improve the control environment and keep updated with changes in the business impacting their risk profile;
    Propose changes to audit plans, so the audit plan remains relevant;
    Lead by example on how to communicate audit-related matters and resolve any conflict between auditors and auditees during the course of an audit.  Use networks and relationships to build engagement and achieve results;
    Escalate delays in the execution of audit work, both to auditee management and GIA management; role model this behaviour to Team Leaders;
    Be able to clearly explain issues identified along with the risks

    Regulatory & Business Conduct

    Display exemplary conduct and live by the Group’s Values and Code of Conduct.
    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
    Lead the Kenya & East Africa GIA team to achieve the outcomes set out in the Bank’s Conduct Principles: Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.
    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

    Key Stakeholders

    All Country Management, Management Forum and Committee Members relevant to Kenya & East Africa.
    Designated business stakeholders, typically related to assigned portfolio; and
    GIA stakeholders – team leaders, team members, team managers, Product, Functional, Country and members of the Audit Executive Team.

    Other Responsibilities

    Embed Here for good and Group’s brand and values in Group Internal Audit; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures 

    QUALIFICATIONS

    An experienced career auditor (internal and external) or a business person who has a breadth of experience in either audit, governance or both; 
    In-depth understanding of CCIB and CPBB products, services, market developments, regulatory requirements and related risks and typical controls;
    Strong communicator, both written and verbal, with an ability to influence and an ability to gain the respect of senior management, regional stakeholders, peers and their teams;
    Confident and courageous to raise/escalate issues in a pro-active, professional and timely manner;
    Self-directed and able to work with minimum supervision; 
    Demonstrate understanding of and commitment to the Group’s core values;
    Professional audit certification preferred;
    Ability to commit to >5% business travel;
    Ability to perform the role of ‘Change Leader’.
    Undergraduate/Post Graduate Degree in Finance, Accounting, Business, Audit
    Member of Institute of Certified Public Accountants Kenya (ICPAK)
    10+ years of proven experience in Audit/Accountancy

    Role Specific Technical Competencies

    Audit Function
    Business Acumen 
    Effective Communications 
    Internal Audit     
    Regulatory Environment – Financial Services 
    Relationship Management 
    Risk Management             
    IT Audit and Control
    Internal Controls 
    Business Ethics   
    Process Management

    Apply via :

    scb.taleo.net

  • Business Manager, Financial Markets 


            

            
            Senior Relationship Manager

    Business Manager, Financial Markets Senior Relationship Manager

    The Role Responsibilities

    Strategy

    Definition and execution of the regional FM strategy and business initiatives aligning with the global FM strategy.

    Business

    Articulation of business performance and underperformance to stakeholders.
    Business budgeting and forecasting where required.
    Driving and management of a prudent cost and risk culture.
    Identification and unblocking of business issues.
    Support product launches locally.

    Processes

    Continuously seek out process simplification and process re-engineering opportunities to improve operational efficiency.
    Partner with global and local stakeholders and partners to agree prioritise for execution.
    Keep up to date with local regulations to assess impact / business opportunities and manage any changes to business processes and infrastructure.
    Import and export best practices with wider FM regional COO teams.
    Represent the business when interacting with the support functions.

    People and Talent

    Lead, manage and develop a high performing FM COO East Africa team in supporting the FM Regional Head and local FM Head in managing and running the local FM businesses.

    Risk Management

    Running of the local FM Non-Financial Business Risk Forums (FM NFRFs).
    Lead the identification, assessment and mitigation of operational risks in-country.
    Establish and execute effective controls to measure, monitor, assess, report and escalate risks (operational and regulatory) where appropriate.
    Delegate for FM Heads where required

    Governance

    Supervision of FM, and oversight of Treasury Markets, and Capital Markets Products and Solutions (CMPS) in the dealing rooms in the Region, where applicable.
    Ensuring dealing room staff adhere to internal and external processes and procedures, and governance practices set out by the FM risk committees.
    Supervise and coordinate in-country front office compliance reviews to ensure regulatory requirements are met and audits.
    Provide business support on dealing room management, eg. capacity planning, business continuity, access controls, Service Level Agreements, licensing, etc.

    Regulatory and Business Conduct

    Display exemplary conduct and live by the Group’s Values and Code of Conduct.
    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
    Lead the FM COO East Africa team to achieve the outcomes set out in the Bank’s Conduct Principles.
    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

    Key stakeholders

    Financial Markets Heads
    Local front office desk heads, including TM, and CMPS
    Regional and local CTOOs
    FM Product COOs
    Compliance, local and FM
    Operational Risk, local and FM
    FM Audit
    FM Operations
    Traded Credit and Market Risk
    Finance, local and FM

    Other Responsibilities

    Embed Here for good and Group’s brand and values in FM COO East Africa team

    Our Ideal Candidate

    Role Specific Competencies

    Financial Markets
    Project Management
    Governance and Control

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Application Support Analyst

    Application Support Analyst

    Role Responsibilities
    Responsibilities

    In conjunction with Application Support Managers, to provide technical support for all Standard Chartered local Applications including ATM/CDM network.
    To assist in new implementations or upgrades to existing systems, including project management, tracking and reporting.
    To assist in the provision of business recovery sites to give the ability to conduct business transactions and monitor exposure in the event of a disaster.
    Problem and change management – outstanding problemchange management, call logging, call trends, call reporting including high severity problem control. All Remedy related initiatives and updates. Ensuring standards are adhered to, or dispensations raised.
    Security vulnerability management – MS patches, SVT outstanding issues, SEP management, standard build usage, BWAC and Aptra Applications.

    Key stakeholders

    Country Technology Management and Business segments – CPBB and CCIB

    Qualifications

    Bachelor’s Degree/Diploma in Technology or related field

    Skills and Competencies

    Technical

    Strong PC / Server applications skills

    In depth knowledge of client server technologies
    ATM/CDM technologies.
    Cloud knowledge
    Strong understanding of emerging technologies
    Strong will to achieve business objectives
    Project Management skills
    Microsoft Windows Technical skills
    Knowledge of a database product, (DB2/Sybase/SQL)
    Strong knowledge of market information systems and services
    Business knowledge and understanding

    Role Specific Technical Competencies

    Windows O/S    
    Linux / Unix     
    Database Technologies – SQL, DB2    
    ATM technology (BWAC/Aptra)    
    Network knowledge

    Apply via :

    scb.taleo.net