Company Details: Company Information Standard Chartered Kenya, whose official name is Standard Chartered Bank Kenya Limited, but is sometimes referred to as Stanchart Kenya, is a commercial bank in Kenya.

  • 2024- Intern – Financial Markets

    2024- Intern – Financial Markets

    Commercial, Corporate and Institutional Banking – Financial Markets – Internship

    Corporate, Commercial and Institutional Banking (CCIB) at Standard Chartered Bank gives you the opportunity to be more. You can be more innovative, empowered, and impactful and take your career as far as you want it to go. We’re a place where ambition meets impact, which means you’ll be able to work on challenging projects, learn new skills and make a meaningful difference to the world.

    For more than 160 years, we’ve been providing world-class financing, investment, treasury, and strategic advisory services to our clients.  We’ve supported their growth, where and when it matters most. We’re the preferred banking partner to over 5,000 clients, covering large corporates, financial institutions, governments, small and medium-sized enterprises, and investors, facilitating global trade, capital and investment flows for them around the world.

    A diversified product offering, and extensive global footprint differentiates our Financial Markets team. By understanding the markets in which we operate, as well as the emerging trade and investment corridors in Asia, Africa, and the Middle East, we provide clients with risk management, financing, and investment expertise, while building trusted relationships across many industries and sectors through bespoke solutions across asset classes. Here is where ambition meets impact – join us to shape the future of banking.

    About the programme

    Our 10-week Internship Programme gives you the opportunity to gain first-hand experience working on real-world problems, hone your skills, create lasting relationships, gain insights, and discover your strengths. Throughout the programme, you’ll acquire the skills for immediate success, as well as understand what’s required for the future as our industry and your career evolve. A strong performance on the programme could lead to a graduate job offer.

    What you’ll experience

    Through this immersive programme, you’ll learn about our CCIB products, how they’re structured, how we manage varying risk types, and the processes and people needed to support our clients.

    A one-day orientation introduces you to the Bank and the interns
    Four days of classroom instruction on our products, our business, and our bankers
    On-the-job training and technical seminars to support your learning
    Performance reviews and support of managers, mentors, and buddies
    Presentations by senior management (speaker series) and engagement with executive management
    Networking within the CCIB business function and across divisions
    Engaging in community service

    Interns will perform two rotations. The programme design ensures a comprehensive understanding of all core areas; Sales, Trading, Structuring and Research.

    Eligibility 

    We welcome students from all degree disciplines and encourage students from diverse backgrounds to apply.  
    We’re looking for team players with excellent academic achievements and extracurricular activities, agile multi-taskers who can handle pressure, analytical minds with numeracy and attention to detail, and enjoyment of fast paced, dynamic environments
    Our more technical positions will suit individuals with Computer Science, Engineering, Mathematics, Physics and Statistical proficiency
    You need to be a penultimate year student, able to intern in June 2024* and start full-time employment in July 2025 
    Have the permanent legal right to work in the country you’re applying to

    Exceptions   

    UK and UAE, we consider candidates requiring visa sponsorship for graduate roles. In the UAE, priority is given to UAE nationals

    Apply via :

    scb.taleo.net

  • Senior Relationship Manager, Business Banking (Pipeline JR)

    Senior Relationship Manager, Business Banking (Pipeline JR)

    Role Responsibilities

    Key Responsibilities

    RM is responsible for origination and would work closely with Acquirer and CSM in on boarding clients, deepening relationships, and driving revenue growth.
    RM is responsible for post deal account maintenance and managing the risk associated with the portfolio.
    Oversee CSM who has the responsibility for post transactional activities and the CA for credit related activities.

    Business

    Drive deepening activities with high-value or high potential clients with full range of BC products, continuous analytics support, and collaboration with Business Specialists.
    Meet clients when required (i.e. once a month)
    Acquire and activate new clients referred from ETB clients directly to Business Clients RM/Team
    Maintain integrity of clients’ credit portfolio through monitoring, early action and remediation actions

    Processes

    Relationship deepening by proactively reaching out to & engaging with high value Business Clients & “Hidden larger Businesses” as per the mandated protocols
    Acquiring from ETB client referrals (MGM)
    On boarding clients on Business working capital (BWC) proposition.
    Supporting the client on any client-initiated needs
    Delivering on transactions, service requests, Mobile/Web training
    Updating CDD/ AML
    Managing Client’s credit situation

    People & Talent

    Work close with CA and CSM to make sure the credit files are complete and up to date
    Attend various internal or external sales/ non sales meetings like ASTAR, CAT, MTM calls, Portfolio Review Meeting and convene the consortium meetings where we are the lead bank.
    Maintain record of Confidentiality Agreement (Sales Team Leader to maintain file & copies will also be held by signatories to the agreement)
    Provides feedback to management and internal departments regarding customer service quality, product issues, customer complaints etc.

    Risk Management

    Ensure adherence to risk management, both reputational and operational.
    Ensure you remain alert to the risk of money laundering and assist in the bank’s efforts in combating it by adhering to the key principles in relation to: –
    Identifying your customer, knowing your customer, reporting suspicions, safeguarding records, and not disclosing suspicions to customers.
    Ensure you remain alert to the risk of money laundering and assist in the Bank’ efforts in combating it by adhering to the key principles in relation to identifying your customer, knowing your customer, reporting suspicions, safeguarding records, and not disclosing suspicions to customers

    Governance

    Ensure adherence to the Risk Management Framework, Group Code of Conduct and various Policies, Procedures and Guidelines of the Bank by the Business Banking, Relationship team.

    Regulatory & Business Conduct

    Display exemplary conduct and live by the Group’s Values and Code of Conduct.
    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
    Manage Medium Enterprises Portfolio to achieve the outcomes set out in the Bank’s Conduct Principles. Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.
    Effectively and collaboratively identify, escalate, mitigate, and resolve risk, conduct and compliance matters.
    Embed the Group’s Values and Group Code of Conduct to ensure adherence with the highest standards of ethic. Comply with relevant policies, processes, and regulations, as part of the Bank’s culture.

    Key stakeholders

    Internal

    Head, Business Banking.
    Head, Medium Enterprises.
    Head, Client Relationships.
    Trade Product Manager & Trade Operations.
    Head, Credit Analysis.
    Credit & Risk team.
    Financial Markets & CMPS.
    Transactional Banking & CRC.
    Client Deepening and Portfolio Strategy Manager
    Portfolio Monitoring & Controls Manager
    Business Operations & Risk Management.
    Branch Managers.
    Client Experience team.
    CFCC
    Legal

    External

    Clients
    Legal Firms
    Accountants

    Other Responsibilities

    Embed Here for good and Group’s brand and values in Kenya, CPBB Medium Enterprises.
    Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats).
    Origination, ensure quality client acquisition, identify prospect, and convert in line with Bank’s appetite and ME Segment Strategy.
    Client Onboarding & Deal Execution.
    Account Management & Portfolio Quality

    Our Ideal Candidate

    Product broadening

    Understanding of businesses and financials.
    Enhanced multi-product Business Banking knowledge.
    Market and competition knowledge.

    Client engagement

    Presentation and soft skills tailored to engaging business owners.
    Internal stakeholder engagement skills.
    Closing deals.
    Ability to drive and manage client interaction.
    Communication and presentation skills.
    Negotiation and objection handling.
    Client training on digital solutions.

    Journey completion

    Discipline and time management to handle a client portfolio
    Ability to solve problems and close issues without handing over
    Strong analytical ability
    Understanding of BC KYC/CDD principles

    Role Specific Technical Competencies

    Business Performance Management
    Business Case Justification
    Problem solving
    Business Markets
    Customer Behaviour and Preferences
    Collaboration
    Take the lead

    Apply via :

    scb.taleo.net

  • Senior Relationship Manager (Kenyatta Avenue Branch)

    Senior Relationship Manager (Kenyatta Avenue Branch)

    The Role Responsibilities

    This is an individual contributor role with responsibility to Acquire New to Bank Priority Qualified Clients via leads sourced from Professionals, Employee Banking, Business Banking and Corporate, Commercial & Institutional Banking (CCIB) ecosystems.
    Responsible to actively engage with the New to Bank clients during the first 3 months to activate and get the client transacting, set up and educate clients on alternate remote channels usage online, mobile, contact centre and ATM.
    Responsible to cross sell selected Retail Banking Products with focus on Wealth, Bancassurance sales, Assets and CASA assets under management build up.
    Introduce and educate clients of the self-service/ automated banking channels and help them to use the services extensively.
    Accountable to ensure the clients tools to transact are delivered i.e the Visa Infinite Debit and Visa Platinum Cards.
    Drive high quality sales interactions and ensure a seamless onboarding experience for the client. 
    Accountable to maintain prescribed quality levels and convey right information to the clients and avoid mis-selling and complaints.

    Strategy

    Awareness of the overall Group Business Strategy, going Further Faster
    Align to the overall Consumer, Private and Business Banking (CPBB) Affluent Strategy of growing the client base with a focus on AUMQ clients. 

    Business

    Awareness, alignment and support to the overall CPBB Business strategy
    Deliver on the financial objectives consistently.
    Manage individual costs effectively, telephone, transport and other staff related costs.
    Responsible to intensify cross selling of all Bank Solutions
    Responsible to support the Bank’s digital agenda by providing digital education to all clients. 

    Processes 

    Informed of the client onboarding process adhering to the KYC requirements.
    Responsible to only onboard the clients who meet the correct due diligence.

    Risk Management

    Responsible for identifying, assessing, monitoring, controlling and mitigating risks to the Group. Also, an awareness and understanding of the main risks facing the Group and the role the individual plays in managing them.
    The ability to interpret the Group’s financial information, identify key issues based on this information and put in place appropriate controls and measures.
    Remain alert to the risk of money laundering and assist in the Bank’s efforts in combating it by adhering to the principles in relation to: “Identifying your customer, knowing your customer, reporting suspicions, safeguarding records and not disclosing suspicions to Customers”.

    Governance

    Awareness of and understanding of the regulatory framework in which the Group operates and the regulatory requirements and expectations relevant to the role. 

    Regulatory & Business Conduct

    Display exemplary conduct and live by the Group’s Values and Code of Conduct.
    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
    Local Regulator: Kenya Central Bank

    Key stakeholders

    Internal 

    Priority Banking Relationship Managers
    Business Banking Relationship Managers
    Employee Banking Relationship Managers
    Wealth and Insurance Specialists
    Branch Network
    GBS and Account Service Team in Country
    CDD Ops Team
    Product Managers 

    External 

    Customers (Current and Potential)

    Other Responsibilities

    Embed Here for good and Group’s brand and values in Kenya / CPBB / Client Acquisition
    Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats); Scanning, Care Calls and Cross Selling 

    Our Ideal Candidate

    Academic or Professional Education/Qualifications in any higher institution
    3 years in relevant portfolio management experience or related relevant experience
    Licenses and Certifications/accreditations; Wealth Management
    Excellent interpersonal skills
    Highly developed networking and negotiation skills

    Role Specific Technical Competencies

    Addressing Customer Needs
    Anti-money Laundering Policies and Procedures
    Customer Support Policies, Standards and Procedures
    Effective Communications
    Customer Retention
    Cross-selling

    Apply via :

    scb.taleo.net

  • Senior RM, Priority Banking

    Senior RM, Priority Banking

    The Role Responsibilities

    This is an individual contributor role with responsibility to Acquire New to Bank Priority Qualified Clients via leads sourced from Professionals, Employee Banking, Business and CCIB Banking ecosystems.
    Responsible to actively engage with the New to Bank clients during the first 3 months to activate and get the client transacting, set up and educate clients on alternate remote channels usage online, mobile, contact centre and ATM.
    Responsible to cross sell selected Retail Banking Products with focus on Wealth, Bancassurance sales, Assets and CASA assets under management build up.
    Introduce and educate clients of the self-service/automated banking channels and help them to use the services extensively.
    Accountable to ensure the clients tools to transact are delivered i.e the Visa Infinite Debit and Visa Platinum Cards.
    Drive high quality sales interactions and ensure a seamless onboarding experience for the client. 
    Accountable to maintain prescribed quality levels and convey right information to the clients and avoid mis-selling and complaints.

    Strategy

    Awareness of the overall Group Business Strategy, going Further Faster
    Align to the overall Consumer, Private and Business Banking (CPBB) Affluent Strategy of growing the client base with a focus on AUMQ clients. 

    Business

    Awareness, alignment and support to the overall CPBB Business strategy
    Deliver on the financial objectives consistently.
    Manage individual costs effectively, telephone, transport and other staff related costs.
    Responsible to intensify cross selling of all Bank Solutions
    Responsible to support the Bank’s digital agenda by providing digital education to all clients. 

    Processes 

    Informed of the client onboarding process adhering to the KYC requirements.
    Responsible to only onboard the clients who meet the correct due diligence.

    Risk Management

    Responsible for identifying, assessing, monitoring, controlling and mitigating risks to the Group. Also, an awareness and understanding of the main risks facing the Group and the role the individual plays in managing them.
    The ability to interpret the Group’s financial information, identify key issues based on this information and put in place appropriate controls and measures.
    Remain alert to the risk of money laundering and assist in the Bank’s efforts in combating it by adhering to the principles in relation to: “Identifying your customer, knowing your customer, reporting suspicions, safeguarding records and not disclosing suspicions to Customers”.

    Governance

    Awareness of and understanding of the regulatory framework in which the Group operates and the regulatory requirements and expectations relevant to the role. 

    Regulatory & Business Conduct

    Display exemplary conduct and live by the Group’s Values and Code of Conduct.
    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
    Local Regulator: Kenya Central Bank

    Key stakeholders

    Internal 

    Priority Banking Relationship Managers
    Business Banking Relationship Managers
    Employee Banking Relationship Managers
    Wealth and Insurance Specialists
    Branch Network
    GBS and Account Service Team in Country
    CDD Ops Team
    Product Managers 

    External 

    Customers (Current and Potential)

    Other Responsibilities

    Embed Here for good and Group’s brand and values in Kenya / CPBB / Client Acquisition
    Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats); Scanning, Care Calls and Cross Selling 

    Our Ideal Candidate

    Academic or Professional Education/Qualifications in any higher institution
    3 years in relevant portfolio management experience or related relevant experience
    Licenses and Certifications/accreditations; Wealth Management
    Excellent interpersonal skills
    Highly developed networking and negotiation

    Role Specific Technical Competencies

    Addressing Customer Needs
    Anti-money Laundering Policies and Procedures
    Customer Support Policies, Standards and Procedures
    Effective Communications
    Customer Retention
    Cross-Selling

    Apply via :

    scb.taleo.net

  • Senior Operational Risk Officer

    Senior Operational Risk Officer

    Job Summary

    The management and monitoring of all the operational risk Standard Chartered Group and its subsidiaries are exposed to because of the business activities and processes that exist. This includes oversight of the Country’s operational risk profile and work with the business and functions to identify material risks requiring management attention.

    Responsibilities

    Strategy

    Appraise and contribute to the development of the Group’s strategic plans and alignment with risk appetite, as set out in the Enterprise Risk Management Framework (ERMF), through active membership of the Country Non- Financial Risk Committee and other forums.
    Continuously assess the strategy and growth versus the internal operational and technology risk profile and external environment; and inform the development of the business plans, products, and process infrastructure.
    Ensure implementation and usage of the Operational and Technology Risk Framework across the critical processes and activities performed within the country.

    Business

    Act as second line risk control owner for operational risk for business and functional activities or processes performed in the country.
    Monitor compliance to the Board approved Operational risk appetite and effectiveness of the risk controls; escalate material exceptions to the senior management and County Non-Financial Risk Committee/ Executive Risk Committee Processes.
    Ensure Operational Risk Framework and associated policies and procedures and the Risk Management Framework are effectively embedded and communicated across the designated Businesses / Functions in the country.
    Ensure ensure Operational Risk Framework and associated policies and procedures and the Risk Management Framework are effectively embedded and communicated across the designated Businesses / Functions in the country.
    Monitor the local execution within the country-level processes; and adherence to global policies, control standards and process governance set out by global process owners and risk control owners.
    Work collaboratively with all functions including, but not limited to, Compliance, Corporate, Commercial & Institutional Banking, Credit, Financial Crime Compliance, Financial Markets, Risk Analytics, Risk Operations and Transaction Banking.

    Risk Management

    Provide a central contact point and oversight over all controls required to effectively manage operational risk within the country that arises from the end-to-end processes.
    Design, maintain and effectively communicate operational risk controls, including control standards, risk exposure limits and other control levers to maintain the country’s risk profile in line with the overall risk appetite.
    Challenge the completeness of risk identification, monitoring and assessment of the corresponding control activities required within the end-to-end processes to identify and remediate any significant deficiencies.
    Ensure compliance with Operational Risk policy & procedures.

    Risk identification and Assessment

    Validate and challenge the first line risk identification and assessment of gross and residual risks arising within the end-to-end processes. 
    Assess the control environment including, but not limited to, control design, control execution, control testing and control history.
    Recommend changes to the control environment or to business practice where necessary to reduce the level of operational risk exposure to within the agreed appetite.
    Design effective process controls to manage all material risks linked to the process control failure.

    Identify Local Control Gaps – Regularly assess all key controls against the country risk profile to monitor exceptions and identify gaps.
    Optimise portfolio of local controls – Regularly assess existing Local Key Control Standards, key risk indicators (KRIs) and key control indicators (KCIs) to ensure cost effectiveness, efficiency and relevance.

    Provide a balanced and informed assessment of all operational risks arising from acquisitions or major change initiatives or projects within the country.

    Risk Acceptance

    Review and approve risk record templates for acceptance of medium, high and very high-country level risks.
    Accept the classification and accurate reporting of operational risk events and the appropriateness of mitigation actions.
    Challenge and constrain relevant business activities where risks are not aligned with control requirements or risk appetite.
    Sign off on new products on behalf of Operational Risk through the Country Addenda process. 

    Risk Monitoring

    Ascertain and confirm that country risk registers, KRIs, KCIs, and control sample testing are effectively implemented.
    Periodically review operational risk assessments to ensure these appropriately reflect changes in environment, mitigating controls and the progress of treatment plans.
    Systematically monitor process control effectiveness where there are material risks of process control failure.
    Work with local business representatives to receive control and risk metrics in order to monitor KRIs and KCIs.
    Review and update annual key control testing plans.

    Risk & Loss Reporting

    Approve the classification and accurate reporting of operational risk losses.
    Report and escalate material risk events (MRE).
    Deliver Root Cause Analysis reports for relevant events 
    Provide risk information/updates to Country Non-Financial Risk Committee (CNFRC)/ Executive Risk Committee as appropriate.

    Stress testing

    Conduct, at least annually and with guidance from Group specialists, a stress test and scenario programme for operational risk [as part of ICAAP], review the results and assess their implications. 

    Governance

    Align the in country operational risk management approach to the Group Operational and Technology Risk Framework and the Enterprise Risk Management Framework and oversee its effective application.
    Ensure, that the business heads, function heads and relevant staff understand and accept their operational risk management responsibilities.

    Regulatory & Business Conduct

    Display exemplary conduct and live by the Group’s Values and Code of Conduct.
    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
    Lead the SCB  Risk function to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] to achieve the outcomes set out in the Bank’s Conduct Principles.

    Key stakeholders

    Internal:

    Cluster CRO & Head of Operational Risk Southern Africa.
    Cluster OR Lead, Southern Africa
    Country CEO & Senior Management
    Senior Credit Officer/Senior Credit Manager
    Group Internal Audit
    Business and Function Heads
    Other Country Heads OR and SOROs
    Country Business Risk Managers
    Special Assets Group

    External:

    Central Bank and other key regulators
    External auditors
    Economic and Industry Associations in country

    Other Responsibilities

    Embed Here for good and Group’s brand and values in GSF Risk . Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats);

    Our Ideal Candidate

    Education – University Degree   
    Minimum 5 years relevant experience
    Training – Operational risk training certification will be ideal
    Membership – Professional membership such as IRM, GARP, PRMIA etc.
    Certifications – Relevant Professional Certifications
    Languages – English

    Role specific Competencies

    Manage Conduct
    Manage Risk
    Manage People
    Risk Management – CCIB Credit Risk
    Risk Management – Financial Markets
    Risk Management – SAG
    Risk Management – Traded Risk

    Apply via :

    scb.taleo.net

  • Manager- Credit Initiation Business Banking

    Manager- Credit Initiation Business Banking

    The Role Responsibilities

    Strategy

    Support the Senior Manager – Credit Initiation in ensuring proper monitoring and control of risks, efficiency, effectiveness and quality of Consumer Private & Business Banking (CPBB) Risk operations in the Africa Business Banking (BB) Hub

    Support the Senior Manager – Credit Initiation in driving initiatives on:-

    Standardization of activities
    Automation of processes
    Any other digital initiatives as may be advised from time to time.

    Business

    Support the Senior Manager – Credit Initiation in optimizing operating efficiency while ensuring effectiveness of decision making within the role.
    Continuously improve the operational efficiency and effectiveness of the Function’s risk management processes.

    Processes

    Timely decisioning on all BB applications within Delegated Lending Authority.
    Appropriate and timely communication of all decisions to stakeholders and ensuring appropriate Management of Information Systems (MIS) is maintained.
    Ensuring that Retail/Business clients Credit Policy and standards are complied with and that all applications received are subject to these and the established processes and rules.
    Support in daily monitoring of excess accounts to ensure proper tracking, accounts are regularised on time and appropriate approvals are obtained.

    People & Talent

    Continuously engagement with the frontline to ensure continuous improvement of submissions
    Continuous self-improvement through reskilling and upskilling 

    Risk Management

    Ensuring that BB applications are processed within appropriate delegated authority.
    Maintaining high service standards by ensuring underwriting complies with Group and BB credit policies and adheres to Credit Process Manual (CPM) requirements while at the same time supporting achievement of set Turn Around Time standards.
    Ensuring that all applications are processed in compliance with BB Credit Policy and Standards.
    Ensuring that application processing is within the set turn-around timeframes and are efficiently carried out.
    Exercising diligence, independence and good judgement in credit decision that ensure quality BB portfolio with minimum delinquency and Loan Impairment (LI).
    Ensuring that credit Risk Management practices are adhered to in the unit and assistance in the Stressed Account Management (SAM)/ Accounts Subject to Additional Review (ASTAR) process to make it more robust.
    Ensuring legal, regulatory, and economic compliance.
    Ensuring compliance with the Group’s standard and regulatory requirements pertaining to money laundering and CDD.
    Participating in and/or supporting the Bank’s effort to combat money laundering.
    Exercise due care and diligence on matters related to Money laundering and CDD in the day to day operations

    Governance

    Attending all SAM/ASTAR monthly forums to ensure the correct strategy is adopted to all stressed accounts.
    Performing review of accounts through annual renewals and proposing appropriate strategies for accounts where deviations have been noted while ensuring they are approved at the right level.
    Review of Covenants and Risk Triggers (CARTs) and ensuring the correct strategy is adopted for all accounts with breached CARTs.

    Regulatory & Business Conduct

    Display exemplary conduct and live by the Group’s Values and Code of Conduct.
    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

    Key stakeholders

    Internal Stakeholders.

    Central Policy team
    Country Credit Heads (CCHs), Chief Credit Officers (CCOs)
    Country Business heads and CPBB, Product Head 
    Relevant members of Credit Management team
    Internal IT partners supporting CPBB
    Senior Manager – Credit Initiation BB

    External Stakeholders

    Vendors, consultants & SME clients

    Our Ideal Candidate

    A Business-Related Degree
    Accounting Qualification will be an added advantage
    Credit Skills Assessment Certification
    Good English Command

    Role Specific Technical Competencies

    Substantial experience in the banking industry, including demonstrated success in Credit Initiation in an SME environment.
    Sharp business acumen including ability to assess risk and appropriate levels of return, understanding of market trends and the interpretation of impact on portfolio behaviour
    Full knowledge of Retail Banking Products and those of the competitors
    Strong interpersonal skills, Analytical skills and attention to details
    Good Computer skills with a clear understanding of the Credit MIS

    Apply via :

    scb.taleo.net

  • Manager, Management Information & Forecast

    Manager, Management Information & Forecast

    RESPONSIBILITIES

    Strategy

    Support the Country Credit Head (CCH) and Head Policy and Governance in tracking and reporting the target risk appetite boundaries for Consumer, Private and Business Banking and monitor proposed remediation plans in collaboration with respective segment risk heads.
    Support CCH and Head Policy and Governance in providing country input for the expense and impairment forecast, including the Corporate Plan process. 
    Overall management of Management Information process including Regulatory Reporting and Bureau reporting, compliance to the standards, Portfolio Quality Review and data quality management.
    Support regional / entity level risk management reporting, stress testing and other associated tasks.

    Business

    Compilation of accurate & timely management reports for Consumer, Private & Business Banking (CPBB) Assets including Group, Regional and Country reports.
    Credit cost management including tracking and adverse trend analysis – ensures that only costs relating to credit are charged to the unit.
    Supporting and maintaining CPBB assets data warehouse.
    Acting as a responsible person for Risk & Controls Self-Assessment (RCSA) process by ensuring that all assigned task within the framework have been executed.
    Ensuring that the collection liners have been set as per the collection strategy and that they are complete and accurate.
    Carry out market and competitor analysis. 

    Risk Management Processes

    Support CCH and Head Policy and governance in the implementation and monitoring of Risk metrics.
    Ensure adherence to the RCSA process in the identification, assessment, mitigation and control and monitoring of risk for the relevant Management of Information and reporting processes.  Ensure sufficient traction and follow through on agreed management actions to mitigate identified risks exposure.
    Manage in-country standards for Loan Impairment, Bureau reporting and Management Information to compliance and alignment.
    Ensure agreed actions to remediate gaps that relate to losses, risk events, policy deviations, Key Control Indicators (KCI), Control Self Assessments (CST) & Key Risk Indicators (KRI) exceptions, are remediated within agreed timelines.  Engage appropriate stakeholders to ensure timely remedial actions and escalation of situations that pose significant risk.
    Participate in key Global programs like BASEL IV, PCI DSS and Innovation / Transformation.
    Support the Stress testing process.

    Performance management and portfolio review*

    Support CCH and Head Policy and Governance in the management of loan impairment (LI) forecast for Consumer Private and Business Banking Credit Risk.
    Coordinate the Corporate Plan process and forecast cycle for Consumer, Private and Business Banking Credit risk in line with emerging trends.
    Responsible for overall tracking of expenses and cost forecast for Consumer, Private and Business Banking Credit Risk.
    Manage country Portfolio Quality Review (PQR) and with governance responsibilities such as meeting the Terms of Reference, minutes and action item tracking.
    Responsible for meeting timeliness, quality and consistency of the material being used in the PQRs.
    Provide inputs for country, regional or Group risk committees when required.

    Operational Risk and Governance

    Support Country Credit Head and Head Policy and Governance in the implementation of Credit Risk Management Policy Framework requirements for Management Information & Forecasting (MIF).
    Participate in Enterprise Risk Management responsibilities including cross-cutting risk type implementation as may be applicable to MIF.
    Ensure risks of processing failure are actively controlled end to end for MIF.
    Embed the Groups values and code of conduct, as it relates to the role, to ensure that adherence with the highest standards of ethics, and compliance with relevant policies, processes, and regulations.
    Engage with relevant audit teams (internal and external) report findings across the relevant functions and ensure feedback is actioned.

    Regulatory & Business Conduct

    Display exemplary conduct and live by the Group’s Values and Code of Conduct.
    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
    Support the [CPBB Credit team] to achieve the outcomes set out in the Bank’s Conduct Principles
    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

    Key stakeholders

    Internal

    Country Credit Head
    Head, Policy and Governance
    Head of Consumer, Private and Business Banking
    Country Finance
    Relevant Risk Framework Owners
    Consumer, Private and Business Banking Segment Business Heads
    Group Internal Audit

    External:

    Regulators and Central Banks in the Cluster
    Credit Bureaus
    External auditors
    Economic and Industry Associations in the Region
    CCHs in other financial institutions

    Other Responsibilities

    Embed Here for good and Group’s brand and values in [AME-E / CPBB risk / Policy and Governance; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats)

    Our Ideal Candidate

    Ideally 4 or more years of functional risk experience in the areas of Retail Credit Risk.
    Expertise in other areas of risk is an advantage.
    Appropriate academic training and/or experience in areas of Risk, Statistics, applied mathematics, Finance, Accounting, Economics or a strong quantitative background is desired.
    Good knowledge and grasp of banking practice, financial markets, Basel II and all Consumer Banking lending products, and awareness of the regulatory frameworks by home regulators.
    Functional knowledge of model risk management including for capital and impairments.
    Well versed with Bank’s Enterprise Risk Management Framework (ERMF) and overall governance philosophy.
    Reasonable understanding on accounting principles of IFRS9, especially related to Expected Credit Loss (ECL).
    A fair understanding on data structure and the information flow for the risk function.
    A fair understanding of the innovations in banking and well versed with emerging technologies.
    Strong analytical and dispute resolution skills.
    Excellent communication skills- written and oral.

    Role Specific Technical Competencies

    Market Knowledge: Substantial experience at the highest level in the banking industry, including demonstrated success in a similar role.
    Risk Analytic: Strong working knowledge and understanding of risk analytics including scorecards, Basel, stress testing and scenario planning.
    Risk Management and Control: Demonstrated track record in successful management and ability to manage risk in geographically dispersed and highly varied product base. Expertise in process design and control.
    Regulatory framework and requirement: awareness and understanding of the regulatory framework in which the firm operates and the regulatory requirements and expectations relevant to the role.
    Ability to prioritise multiple deliverables with demonstrable organizational, project management and time management skills.
    Well versed with various principle and other risk types, its implication of individual and business lending and for overall function.
    Problem Management Process.
    Non-technical Skills: Effective collaborative skills that contribute to positive working relationships with both internal and external stakeholders including regulators and rating agencies.

    Apply via :

    scb.taleo.net

  • Business Development Manager, Islamic International Clients

    Business Development Manager, Islamic International Clients

    JOB SUMMARY

    Pro-actively acquire new business and new to bank customers for International Banking segment with specified service standards 

    RESPONSIBILITIES

    Deliver Acquisition for International clients, Net New Money, Asset Under Management, and revenue growth targets and key operating metrics (such as tail accounts management, client acquisition, client satisfaction, portfolio mix).
    Participate in Priority Banking marketing and promotional activities for new to bank customer acquisition. 
    Source and call on individual prospects – Generate healthy pipeline of target market prospects and convert them into clients.
    Deliver, monitor and review solutions to clients based on client investment profile.
    Grow client portfolio size by deepening existing customer relationships.
    Conduct periodic reviews of client accounts in accordance with established procedures
    Ensure all acquired New to Bank customers are adequately funded to meet the Priority & International Banking qualified status
    Organise and conduct sales presentations to groups, clubs, associations, companies and other organisations. 
    Solicit referrals from other parts of Standard Chartered Bank (SCB) e.g. Other Relationship Managers. from SME, Corporate Commercial & Institutional Banking (CCIB), New Business etc. 
    Maximize cross sell opportunities together with the Relationship Managers. 
    Ensure adherence to account opening and sales process and stringent service standards are in compliant with local regulatory requirements. 
    In consultation with the Business Head and Team Leader, draw up monthly plans for achieving/exceeding targets to meet new business and customer acquisition goals for the team. 
    Comply with all applicable money laundering prevention procedures and in particular, report any suspicious activity to the Transaction Monitoring Unit.
    Ensure compliance with all regulations and controls as set by the Bank and external regulatory authorities.
    Adhering to local and international service standards ensure all customer issues, complaints and product enquiries are handled in a timely, and problem free and responsive manner.
    Responsible for ensuring compliance with Islamic Banking requirements by conducting Client Due Diligence reviews and ensuring KYC is up to date. 
    Ensure all the Bank’s anti money laundering policies and procedures are being followed. Report all suspicious transactions in accordance with SCB’s anti-money laundering procedures.
    Be aware of all relevant information concerning a client when interacting particularly KYC, Politically Exposed Persons (PEP), Suspicious Activity Reporting (SAR) and risk status.

    Strategy

    Accelerate client acquisition and penetration in target segments 
    Develop targeting strategies by Segment and geographic presence such as consideration and pull-based sourcing.
    Inculcate a robust and deep-rooted service culture
    Ensure accurate and timely delivery of client journeys and scripts.
    Work with stakeholders to ensure achievement of Segment-wise targets. Conduct root cause analysis and de-bottleneck issues as required.

    Business

    Adherence to laws and regulations, internal risk and compliance policies and the Group Code of Conduct
    Timely completion of all mandatory risk and compliance training, including e-learning by the set deadlines
    Completion of all mandatory risk and compliance training and related compliance acknowledgements by each member of your team by the set deadlines
    Demonstration of adherence to the Group Management Responsibilities policy and fair accountability principles
    Prompt and decisive action when any risk and compliance weaknesses become apparent, addressing them in an appropriate timeframe, escalating where necessary, having carefully understood what happened and why
    Develop, rollout, maintain and where applicable, recommend procedures and controls that meet / strengthen the requirements of Group and local policies and standards.
    Ensure the teams are 100% compliant with rules and regulations, and ascertain adherence to operational risk controls and procedures in day-to-day management
    To be measured against the overall Operational Risk Framework (ORF) standards and be accountable for adherence to Risk Assurance Framework laid down at group and country level.
    To ensure good ratings in internal / external audits, governance, compliance and Group Internal Audit (GIA) reviews
    Work with Country Learning and Talent Development/curriculum architects to set training standards at Country Level including those relating to compliance.
    Work collaboratively with Financial Crime Compliance, AML, Legal & Compliance on Client Due Diligence and KYC processes.
    Provide input to governance and operational risk to define measures and controls for prevention of mis-selling, mis-representation, fraud and for adherence to Treating Clients Fairly principles
    Embed strong first line credit and conduct mindset and capabilities
    Strengthen clients awareness/knowledge of cyber risk via training of “good” practices and lessons from market incidents 

    Processes

    Deliver against budget/ forecast and ensure business delivery is done with good conduct
    Deliver on  individual sales target
    Responsible for delivery of service standards to customers
    Ensure Operation control and sales compliance

    People & Talent

    Risk Management

    Ensure the right type of client is recruited into the bank. 
    Ensure that all account opening procedures are followed to ensure that we meet our regulatory requirements.
    Ensure that all documents/corroborations that are required are provided in a timely manner for new account and mortgage requirements. 
    To ensure that our own internal policies are adhered to mitigate risks and comply with regulatory requirements
    Ensure CDD requirements are met in a timely manner as per the banks process and procedures.
    Do what is right in order to avoid reputational risks and operational losses.
    Understand the risk and control environment within area of responsibility and drive rectification as required.
    Handle customer issues, complaints, and product enquiries on timely basis in accordance with established procedures.
    Ensure that Risk Management matters that are brought to attention are subject to direct remedial action and/or ensure adequate reporting to the relevant Risk Committees and/or line management

    Governance

    AML measures must be followed at all times. 
    All procedures relating to onboarding and mortgage process must be completed. 
    All Corporate Environmental Responsibility must be followed at all times.
    All eLearning and courses required to keep compliance skills up to the required level must be completed in a timely manner. 
    Group code of conduct must be followed and adhered to at all times
    Responsible for full CDD requirements for clients held with RM Portfolio. 

    Regulatory & Business Conduct

    Display exemplary conduct and live by the Group’s Values and Code of Conduct.
    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
    Lead to achieve the outcomes set out in the Bank’s Conduct Principles:

    Key stakeholders

    Appropriate delegated authorities
    Team Leader in country (Kenya) and in specific Hubs including UAE, Jersey, Singapore, China, Hong Kong and India
    Regional/ Hub Heads
    Business and Segment Heads
    FCC & Compliance
    Operational Risk 
    Credit Risk
    Operations 
    RMs, Wealth, Insurance Specialists and Mortgage Specialist
    Platform Managers Specialists
    Client Service Managers
    Product Specialists and dedicated functional partners
    Relevant Front office colleagues

    OUR IDEAL CANDIDATE

    Minimum 4 years proven sales and relationship management experience.

    Role Specific Technical Competencies

    Customer Service
    Solutions Oriented
    Product Knowledge
    Negotiating skills
    Prospecting

    Apply via :

    scb.taleo.net

  • Insurance Specialist

    Insurance Specialist

    Sales Management in Business Banking

    Focus on delivering Business Banking Insurance strategy in both SME and Life Insurance
    Collaborate with the frontline staff to provide Professional Insurance Planning services and Presales information, Meeting Potential customers.
    Analyse customers’ financial situation and identify their financial needs recommend relevant Insurance solutions to best suit their needs.
    Recommend and decide appropriate sales distribution and delivery channels Provide quality after sales – services to maintain the customer relationship and solicit referral business to expand the customer base.
    Working closely with frontline staff to optimize the sales results.
    Continuous Product training and development across the specific segment allocated to me. Sales activation across Job families.
    Manage sales productivity by doing Joint review with Segments Heads.
    Establish a comprehensive sales process for products and services and guide its implementation across all segments and branches.
    Support product development and deployment of appropriate systems and procedures to support sales and service for Banca.
    Increase in penetration of Insurance products across client segments.
    Organize and deliver and present at least 1 segment specific webinar each week. Minimum 20 clients. Support may be obtained from Insurance Service Providers or external stakeholder.
    Report to segment head daily on team participation.
    Organize at least 1 sales meeting and 1 training meeting weekly for your segment front-liners.
    Manage leads via CEMS (an internal leads tracking system) and ensure 80% of the leads have been actioned on.

    Bancassurance Client Value Proposition (CVP) Management

    Look after and deliver a strong CVP for all bancassurance products.
    Work with product managers to identify market growth / cross-sell opportunities to increase product holdings and improved revenues.
    Initiate, execute and manage marketing programmes and strategies in line with business.
    Active analysis and review of all customer bases to understand customer profiles, behavioural and lifestyle traits (including product holding mix, revenue contribution, behavioural/ lifestyle analytics) to identify opportunities for increasing customers’ insurance wallet share (total value).
    Keeping abreast of market competition, industry practices and best practices to constantly improve on overall business performance.
    Ensure brand compliance for all above and below-the-line communication according to local / global standards for Standard Chartered Bank (SCB) and relevant Insurance Partner.

    Portfolio Management

    Proper tracking of Bancassurance Products sales (volume / revenue) to ascertain quality, growth trends etc across the support branches / channels.
    Proper management of Banca compliance processes that guide sales processes and product management to mitigate mis-selling and ensure ‘Treat Customers Fairly’ applies.

    Marketing Management

    Help plan and implement marketing strategies to acquire, expand and retain profitable relationships and grow market share.
    Identify target customers’ financial, insurance and service needs: review, recommend and implement products / service offering in liaison with Product Manager.
    Provide assistance in directing, motivating, training and coaching sales distribution / delivery staff.

    Processes

    Establish a comprehensive sales process for products and services and guide its implementation across all segments and branches.
    Support product development and deployment of appropriate systems and procedures to support sales and service for Banca.
    Increase in penetration of Insurance products across client segments.

    People and Talent

    Key Talent Themes required for a successful Insurance Specialist

    Motivation: Competitor, Intensity
    Influence: Action Orientation, Courage
    Work style: Connectivity between Sales and Customer Centricity, Delegator, Planner
    Relationship: Accountability, Builder, Contribution, Encourager
    Thought Process: Growth Orientation, Performance Orientation

    Risk Management

    Ensure internal controls are in place, monitor for compliance, review for changes in systems, policies and regulations.
    Fully comply with all policies, procedures, Key Control Standards to achieve satisfactory audit grades in local and Group audits.
    Know Your Customer / money laundering: Ensure you remain alert to the risk of money laundering and assist in the Bank’s efforts in combating it by adhering to the key principles in relation to identifying our customer, knowing our customer, reporting suspicious transactions, safeguarding records and not disclosing suspicions to customers.
    Will support the Business head and Business unit head in driving Operational Risk Framework (ORF) management and compliance effort at the business and unit level respectively.

    Regulatory and Business Conduct

    Display exemplary conduct and live by the Group’s Values and Code of Conduct.
    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
    Lead the team to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment].
    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

    Our Ideal Candidate

    Degree in any business related field

    Certification

    Certificate of proficiency

    Role Specific Technical Competencies

    Analytics
    Sales
    Public speaking

    Apply via :

    scb.taleo.net

  • 2024- Intern – Financial Markets 

2024-Graduate-Client Coverage

    2024- Intern – Financial Markets 2024-Graduate-Client Coverage

    Commercial, Corporate and Institutional Banking – Financial Markets – Internship
    Corporate, Commercial and Institutional Banking (CCIB) at Standard Chartered Bank gives you the opportunity to be more. You can be more innovative, empowered, and impactful and take your career as far as you want it to go. We’re a place where ambition meets impact, which means you’ll be able to work on challenging projects, learn new skills and make a meaningful difference to the world.
    For more than 160 years, we’ve been providing world-class financing, investment, treasury, and strategic advisory services to our clients.  We’ve supported their growth, where and when it matters most. We’re the preferred banking partner to over 5,000 clients, covering large corporates, financial institutions, governments, small and medium-sized enterprises, and investors, facilitating global trade, capital and investment flows for them around the world.
    A diversified product offering, and extensive global footprint differentiates our Financial Markets team. By understanding the markets in which we operate, as well as the emerging trade and investment corridors in Asia, Africa, and the Middle East, we provide clients with risk management, financing, and investment expertise, while building trusted relationships across many industries and sectors through bespoke solutions across asset classes. Here is where ambition meets impact – join us to shape the future of banking.
    About the programme
    Our 10-week Internship Programme gives you the opportunity to gain first-hand experience working on real-world problems, hone your skills, create lasting relationships, gain insights, and discover your strengths. Throughout the programme, you’ll acquire the skills for immediate success, as well as understand what’s required for the future as our industry and your career evolve. A strong performance on the programme could lead to a graduate job offer.
    What you’ll experience
    Through this immersive programme, you’ll learn about our CCIB products, how they’re structured, how we manage varying risk types, and the processes and people needed to support our clients.

    A one-day orientation introduces you to the Bank and the interns
    Four days of classroom instruction on our products, our business, and our bankers
    On-the-job training and technical seminars to support your learning
    Performance reviews and support of managers, mentors, and buddies
    Presentations by senior management (speaker series) and engagement with executive management
    Networking within the CCIB business function and across divisions
    Engaging in community service

    Interns will perform two rotations. The programme design ensures a comprehensive understanding of all core areas; Sales, Trading, Structuring and Research.
    Eligibility 

    We welcome students from all degree disciplines and encourage students from diverse backgrounds to apply.  
    We’re looking for team players with excellent academic achievements and extracurricular activities, agile multi-taskers who can handle pressure, analytical minds with numeracy and attention to detail, and enjoyment of fast paced, dynamic environments
    Our more technical positions will suit individuals with Computer Science, Engineering, Mathematics, Physics and Statistical proficiency
    You need to be a penultimate year student, able to intern in June 2024* and start full-time employment in July 2025 
    Have the permanent legal right to work in the country you’re applying to

    Exceptions   

    UK and UAE, we consider candidates requiring visa sponsorship for graduate roles. In the UAE, priority is given to UAE nationals

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :