Jobs Kenya

Company Details: Company Information Standard Chartered Kenya, whose official name is Standard Chartered Bank Kenya Limited, but is sometimes referred to as Stanchart Kenya, is a commercial bank in Kenya.

  • Associate Director, Financial Crime Compliance Director, Financial Crime Compliance

    Associate Director, Financial Crime Compliance Director, Financial Crime Compliance

    The Role Responsibilities & Our Ideal Candidate
    Strategy

    Support implementation of the vision, strategy and direction for i3 AME, consistent with the vision and strategy for FCC and in support of the Group’s strategic direction and growth aspirations.

    Processes

    Develop and keep up to date appropriate policies/processes/ DOIs to faciliate effective governance over i3 operations, aligning with Group i3 across intelligence and investigations
    Ensure implementation of FCC policies and procedures as applicable to i3.
    Manage and/or resolve cases.

    People and Talent

    Promote and embed a culture of openness, trust and risk awareness, where ethical, legal, regulatory and policy compliant conduct is the norm.
    Stimulate an environment where forward planning, prioritisation, deadline management and streamlined workflows and collaborative, inclusive yet effective and efficient work practices are the norm.
    Identify and articulate knowledge and capability gaps to input to training curriculum to support closing of those gaps.

     
    Risk Management

    Assess risks arising from products / segments / geographies / customers / transactions.
    Identify intelligence for typology studies and risk mitigation plans.
    Identify financial crime risk indicators through various internal/external sources and the media; map and assess those risks, quantify the potential impact and escalate where necessary. Advise relevant stakeholders on outcomes of financial crime risks identification and assessment methodologies.
    Apply data analytics to large data sets in order to target risk
    Analyse significant financial crime risk events (e.g. SAR’s, non-compliant transactions, production orders) to ensure that all connected parties, particularly cross-border are identified and reported at the appropriate levels internally as well as externally across all relevant jurisdictions.
    Support end-to-end financial crime client reviews initiated by external sources (regulators, agencies, authorities or other external organisation), and internal events as applicable.
    Inform senior management of serious regulatory breaches (or where risk tolerances have been breached) promptly.
    Ensure remedial actions (eg Regulatory reporting, client exits, additions to watchlists) are recommended, approved by applicable FCC personnel and implemented quickly.
    Provide investigative expertise to support management of Significant Regulatory/Legal cases.
    Conduct a root cause analysis on the control/other failures to ensure lessons are learned across the bank.

    Governance

    In the event of serious regulatory breaches, or where risk tolerances have been breached, ensure management and relevant regulators are informed and that actions are taken quickly to remediate and/or activities are ceased.
    Identify lessons learned from investigations as applicable.
    Propose control improvements, enhancements and simplifications where appropriate.
    Produce high quality written reports of findings, suitable for internal and external stakeholders, including regulators where applicable.

    Other Responsibilities

    Embed Here for good and Group’s brand and values in i3 AME.
    Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.

    Apply now to join the Bank for those with big career ambitions.

    go to method of application »

  • Head Digital Marketing Manager – Sales Team PMO Business Banking

    Head Digital Marketing Manager – Sales Team PMO Business Banking

    The Role Responsibilities
     
    Strategy

    Support the development and implementation of a digital marketing strategy consistent with the business strategy.
    Drive digital marketing initiatives that will drive online acquisition, digital channel utilisation as well as brand awareness.
    Develop and manage end to end Digital Marketing campaigns working closely with the Retail Products’ and Digital Banking teams and agencies.
    Drive and manage Paid, Owned and Earned media across online/ mobile.
    Drive the deployment of Always On paid media strategy.
    Understand and drive the deployment of performance (CPA/ CPL) model in paid media for online acquisition.
    Understand the levers and drive the performance of owned media properties and optimise to drive business KPIs.
    Understand and supervise SEO implementation and improvements to the site content, usability and design.
    Drive implementation and tracking of social media campaigns and drive fan base across platforms such as FB, LinkedIn and Twitter.
    Manage and coordinate all Retail social media communications for country.
    Maintain understanding of the latest digital opportunities and trends in consumer interaction with digital technology and inspire the Bank with those possibilities.
    Develop a comprehensive content strategy to advance the Bank’s thought leadership agenda.
    Responsible for online communications, social media channels management, campaign and content strategy.
    Requires close interaction with corporate affairs, brand & marketing , Digital Marketing Director, Africa, Segment/ Product Heads, AME and Group Digital Marketing teams and others to identify opportunities to leverage business wins in the media, to anticipate and prepare for reputational issues/ crises, to build government relations, and to maximise corporate responsibility and community activities.
    Maintain a tight control on social media channels of all issues that have the potential to cause reputational damage to the Bank in-country. Manage crises and proactively deal with threats to the Bank’s reputation in collaboration with relevant stakeholders in corporate affairs, brand & marketing .

    Business

    Primary responsibility around driving digital bank app downloads, account openings, and client referral and advocacy.
    Champion the role of digital in all revenue, product and communication activities; and provide digital knowledge input into customer and proposition development.
    Ensure appropriate targets are set for all digital activity and ensure such activity is appropriately tracked.
    Drive digital marketing initiatives that will drive online acquisition, digital channel utilisation as well as brand awareness.
    Drive key Group and business products to successful completion and share best practices and learning with Region/ Group.
    Work with Segment/ Product and Voice & Virtual teams to provide insights on needs and behaviours of key customer activity.
    Work with Voice & Virtual teams to continually monitor and enhance client social care SLAs and best practices.
    Work with Analytics to understand client insights and ensure that these are fed back into digital marketing strategy.
    Work with all fulfilment arms to ensure that there is timely action on leads generated.
    Develop and implement end to end Digital Marketing campaigns, working closely with the relevant business functions and the creative and digital agencies.
    Ensure alignment of digital campaigns and strategies with overarching ATL and CA activities.
    Drive and manage Paid, Owned and Earned media across Online/ Mobile.
    Understand and drive the deployment of Performance (CPA/ CPL) model in Paid Media and the development of audience sets for online acquisition to ensure cost efficiencies and optimal ROI.
    Understand the levers and drive the performance of owned media properties and optimise to drive business KPIs.
    Manage digital campaign budgets, ensuring on-time on-budget delivery across multiple channels and media.
    Champion the increased investment in digital marketing budgets, monitoring and optimising spend of the same for maximum ROI.
    Work to create digital synergies by connecting function owners of the different aspects of the digital marketing experience to create efficiencies and increase capacity.
    Champion ‘Test and Learn’ initiatives with the agency to optimise future spend.
    Proactive management and nurturing of agency relationships to optimise creative and media output.
    Be a digital marketing champion – ensure all campaigns live up to our Digital Marketing guidelines while, at the same time, delivering committed business outcomes.
    Manage Agency payments with the finance team.
    Provide regular digital reporting with meaningful customer insight to drive strategy.
    Collaborate with colleagues across Retail and corporate affairs, brand & marketing  to ensure continuous best practice sharing and improvement in the function.

    Our Ideal Candidate

    At least 5+ years experience managing and implementing digital strategy and integration.
    A demonstrated understanding of the role of digital in building a holistic brand experience. Prior work at a digital agency preferred.
    Deep experience in managing SEM, SEM/ PPC, Display and Affiliate marketing is a must.
    Extensive experience in B2B/ E2E and B2C marketing campaign management from research to implementation phase and ROI measurement.
    Strong understanding of habits of digital consumer and competitive landscape.
    Experience in using Digital Analytics and Media tracking tools (Google Analytics) with strong understanding of technical aspects of Digital media performance and measurement.
    In depth understanding of Digital Marketing concept, best practice and key levers.
    Experience with agency management or demonstrated understanding of the key factors around the same.
    Proficient at Excel, PowerPoint and other MS Office programmes.
    Ability to work with senior management to develop and roll out approved strategy.
    Influencing across of a culturally diverse team across functions and geographies without direct reporting line.
    Responsibility and perseverance.
    High standards of professional integrity.
    Experience working within the financial services industry would be highly desirable.
    Degree educated or equivalent.

    Talent, Skill and Knowledge

    Strategic acumen
    Conceptual thinking – able to structure and organize
    Execution orientation – able to execute and deliver results
    Service and customer centricity
    Influencing and networking
    Data analysis and insight reporting to drive strategy
    Presentation and communication
    Ability to manage in a geographically and culturally dispersed environment

    go to method of application »

  • Head, Financial Institutions Rates & Credit Sales, East Africa Senior Account Manager GSAM

    Head, Financial Institutions Rates & Credit Sales, East Africa Senior Account Manager GSAM

    Job description
    The Role Responsibilities
    The purpose is to grow the Rates & Credit Franchise in East Africa region from a business perspective whilst following all regulatory responsibilities

    Strategy

    Awareness and understanding of the firm’s business strategy and model appropriate to the role
    Grow the Rates and Credit Franchise for East Africa
    Develop our business in line with internal and External requirements
    Make our business more efficient

    Business

    Achieving assigned full year budget. Within this budget, generate specific Financial Markets Product mix
    Ensure the Bank’s clients receive pricing and support, both in terms of trading and market information
    Is an individual contributor and supports others
    Awareness and understanding of the wider business, economic and market environment in which the firm operates
    Executing Trades: Follow credit check processes, appropriateness and suitability as well as assessing market risk amongst any other limits set against the business.
    Responsible for executing the activities within the end-to-end Process in accordance with the process design and control standards
    Jointly and severally responsible with the Second Line for risk and control outcomes of the process and any remediation or risk treatment actions in order to remain within risk tolerance

    People and Talent

    Lead through example and build the appropriate culture and values. Set appropriate tone and expectations from their team and work in collaboration with risk and control partners.
    Ensure the provision of ongoing training and development of people, and ensure that holders of all critical functions are suitably skilled and qualified for their roles ensuring that they have effective supervision in place to mitigate any risks.
    Employ, engage and retain high quality people, with succession planning for critical roles.
    Responsibility to review team structure/capacity plans.
    Set and monitor job descriptions and objectives for direct reports and provide feedback and rewards in line with their performance against those responsibilities and objectives.

    Risk Management

    Responsible for identifying, assessing, monitoring, controlling and mitigating risks to the firm. Also, an awareness and understanding of the main risks facing the firm and the role the individual plays in managing them
    The ability to interpret the firm’s financial information, identify key issues based on this information and put in place appropriate controls and measures
    Must be aware of and follow our procedures including Cross-Border, Termsheet, Dodd Frank where applicable, Product Fair pricing, Disclaimers and suitable Marketing Materials. Must manage EUCs, be aware of Dealing Mandate requirements, FM FO Dealing Handbook, PA account Dealing Principles as well as the Gifts and Entertainment register, New Joiners, Staff transfer/Exit checklists. Must also follow MAR requirements and manage FM Supervisory responsibilities.

    Governance

    Responsible for assessing the effectiveness of the firm’s arrangements to deliver effective governance, oversight and controls in the business and, if necessary, oversee changes in these areas
    Awareness and understanding of the regulatory framework in which the firm operates, and the regulatory requirements and expectations relevant to the role
    Responsible for delivering ‘effective governance’; capability to challenge fellow executives effectively; and willingness to work with any local regulators in an open and cooperative manner.

    Regulatory & Business conduct

    Display exemplary conduct and live by the Group’s Values and Code of Conduct.
    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
    Lead the East Africa FM Rates & Credit Sales Team to achieve the outcomes set out in the Banks Conduct Principles: Fair Outcomes for Clients; Effective Operation of Financial Markets; Financial Crime Prevention; The Right Environment.
    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
    Follow the rules and any applicable regulations

    Key Stakeholders
    Trading, Structuring, TCRM, Operations, Risk, Credit, Legal, Compliance, Regulators
    Other Responsibilities

    Embed Here for good and Group’s brand and values in East Africa FM Rates & Credit Sales team and demonstrate in daily behavior
    Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.
    Follow FM Code of Conduct, Compliance Manual, Supervision Principles and Manual as well as FM Market Conduct Compliance Manual
    Multiple functions (double hats)

    Our Ideal Candidate

    University degree
    Relevant senior experience gained within Financial Markets; Thorough knowledge and understanding of Financial Market products
    Demonstrable track record of senior client engagement
    MBA and or CFA Charter holder would be an added advantage

    Apply now to join the Bank for those with big career ambitions.

    go to method of application »

  • Senior Audit Manager

    Senior Audit Manager

    Job Description
    The Role Responsibilities
    JOB PURPOSE

    To team lead and manage audits in the Country and Region.
    To Provide GIA’s view on significant risks within the country and an assessment as to whether these risks are being adequately managed and escalated if appropriate;
    To provide GIA internal stakeholders and assist the Country Head of Audit with:

    Country Audit Needs/ Risk Assessments to enable the Business & Governance audit teams to determine their detailed audit plans;
    An assessment on the appropriateness of the audit plans from a geographic perspective. Contribute to the development of the overall GIA audit plan and approach, based on the inherent risks/ knowledge on the country concerned;
    An anticipatory approach to risk assessment to GIA by highlighting issues through good stakeholder communication in order to improve audit planning;

    SCOPE/ACCOUNTABILITIES

    Risk Assessment

    Ensure early identification and escalation of risks, issues, trends and developments to relevant stakeholders. Be prepared to raise issues/concerns outside the normal audit process;
    Adopt an anticipatory approach to risk assessment through stakeholder communication and monitoring of external environment to improve audit planning;
    Monitor the implementation / delivery of the agreed audit plan for the country / region as assigned; understanding the key audit issues arising and escalating any significant audit findings that remain unresolved
    Review country MIS regularly; Avoid surprises.
    Audit Planning/Design- Assist the Country Head of Audit to develop an annual audit plan using input from the team and stakeholders to identify priorities and resource requirements for the year.
    Meet with other managers, business heads, CEO and Audit Committee members to discuss needs and propose audits, to build stakeholder requirements into department plans

    Audit activity – Country Audit, Rules Based Assurance & Control Effectiveness Reviews

    Oversee and provide quality control for the department’s audits, to ensure departmental mandate and business goals are met and that professional standards are maintained at all times.
    Ensure the timely execution of audit and assurance assignments to provide independent, objective assurance to the Audit Committee.
    Develop the team’s engagement with and support of major business change programmes thus ensuring that appropriate consideration of risk and control is given to all change.Ensure GIA methodology is adhered to.Issue Resolution and follow up
    Ensure issues raised are appropriately resolved in a timely manner
    Ensure appropriate follow up of issues and escalations where appropriate.

    Reporting, Communication & Engagement

    Ensure final reports are issued with all action plans agreed and accepted by the audited individual/group.
    Delivery of Country/ Area MIS in respect of the activity undertaken;
    Conduct / attend regular stakeholder meetings – CEOs, business heads, function heads, governance heads;

    People Management & Development

    Demonstrate strong leadership and is able to effectively manage Audit teams;
    Manage and oversee team performance through performance planning, coaching and performance appraisals.
    Hold direct reports accountable for managing and developing their assignments to ensure the department’s goals are achieved and customers satisfied.
    Provide ongoing feedback to the team to ensure they develop the skills and competencies required for effective planning and individual professional and personal career growth. Ensure Country audit staff are appropriately skilled and trained to undertake Country Audit and Assurance activity
    Motivate and inspire the team by providing them with the information and tools they need to do their jobs well and meet customer expectations.

    Improving the Practice of Audits/Championing Risk Management

    Build relationships with leaders across the region/ Group to understand issues and identify areas for improvement for the organisation as a whole.
    Support and encourage team members to be proactive in identifying opportunities to share best practice to improve the control environment; make recommendations to Region/ Group.
    Provide assistance to the business in meeting regulatory requirements.
    Keep abreast of developments in Corporate Governance practices and advise the business accordingly.

    Our Ideal Candidate should have the following;

    Bachelors degree in a relevant field e.g. B Com
    Professional qualifications ACCA/CPA/CISA/CIA
    At least 7 year experience in Audit of banks and financial institutions.

  • Manager, Reporting WM Transformation Manager Network Relationship Manager; G6 Manager, Credit Risk Management Secured Head GSAM East Africa Relationship Manager, Priority Business Development Executives, EB Relationship Manager, Business Banking Branch Manager Branch Sales & Service Executives

    Manager, Reporting WM Transformation Manager Network Relationship Manager; G6 Manager, Credit Risk Management Secured Head GSAM East Africa Relationship Manager, Priority Business Development Executives, EB Relationship Manager, Business Banking Branch Manager Branch Sales & Service Executives

    Leading the way in International Banking.  Standard Chartered is one of the world’s most dynamic and exciting international banks. Once you have joined the team, we offer many opportunities to expand and grow your career.The successful applicant will contribute to the Finance function by;

    Preparation of timely and accurate returns for submissions to the Bank’s regulators;
    Preparation of accurate and timely information to support Group and statutory reporting;
    Carrying out analysis of financial information and highlight opportunities and risks for management action;
    Scanning the regulatory environment for regulatory changes and preparing an impact analysis that provides insights for decision making;
    Delivering annual report inputs and Board papers; and
    Providing support to ensure GFS delivers in accordance with the service level agreements on reporting.

    Key roles and responsibilities

    Timely and accurate preparation and submission of Group reporting packs and regulatory returns;
    Carrying out analysis of regulatory information and highlight opportunities and risks for management action;
    Performing daily trial balance reviews and follow up of corrective actions for timely closure;
    Preparation of timely and accurate reconciliations to facilitate compliance with Finance policies;
    Performing detailed cost analysis and take follow up actions to ensure correct reporting on costs;
    Championing automation of reporting to eliminate production and focus efforts on analysis and value adding insights;
    Advising Senior Manager, Reporting and Financial Controller (FC) of emerging trends and themes from regulatory reporting;
    Play a key role in preparation of the annual report delivering on the assigned tasks accurately and within agreed timelines;
    Prepare board papers within agreed timelines;
    Play a key role in implementing Finance Transformation initiatives;
    Maintain the Department Operating Instructions (DOI) and service level agreements (SLAs) ensuring these are always up to date;
    Execute timely and accurate Key Controls Self Assessment (KCSA) and Operational Risk Framework (ORF) checks;
    Support both external and internal audits;
    Prepare board papers within agreed timelines clearly capturing key issues;
    Prepare Gap and impact analysis of new regulations and policies to drive required actions; and
    Maintenance of the regulatory reporting register.

    Qualifications and experience

    Degree plus accounting qualification (CPA/ACCA or equivalent);
    Prior experience should demonstrate broad reporting experience of more than 3 years in the banking or financial services industry preferably in a complex, global organization;
    Controls and governance awareness and understanding;
    Proficiency in accounting systems;
    An eye for  detail, strong analytical & organisational skills and a strategic thinker;
    Management and leadership skills in a dynamic and high expectation environment with an ability to work under pressure and deliver under tight deadlines;
    Good communication and excellent interpersonal skills and ability to work with diverse people;
    A team player and independent worker with ability to work with minimum supervision;
    Ability to work in a fast-paced and busy environment, meeting tight deadlines with stretching targets; and
    Strong Microsoft Excel, SQL and PowerPoint knowledge.

    go to method of application »

  • Head, Financial Institutions Rates & Credit Sales, East Africa Senior Account Manager GSAM

    Head, Financial Institutions Rates & Credit Sales, East Africa Senior Account Manager GSAM

    Job description
    The Role Responsibilities
    The purpose is to grow the Rates & Credit Franchise in East Africa region from a business perspective whilst following all regulatory responsibilities

    Strategy

    Awareness and understanding of the firm’s business strategy and model appropriate to the role
    Grow the Rates and Credit Franchise for East Africa
    Develop our business in line with internal and External requirements
    Make our business more efficient

    Business

    Achieving assigned full year budget. Within this budget, generate specific Financial Markets Product mix
    Ensure the Bank’s clients receive pricing and support, both in terms of trading and market information
    Is an individual contributor and supports others
    Awareness and understanding of the wider business, economic and market environment in which the firm operates
    Executing Trades: Follow credit check processes, appropriateness and suitability as well as assessing market risk amongst any other limits set against the business.
    Responsible for executing the activities within the end-to-end Process in accordance with the process design and control standards
    Jointly and severally responsible with the Second Line for risk and control outcomes of the process and any remediation or risk treatment actions in order to remain within risk tolerance

    People and Talent

    Lead through example and build the appropriate culture and values. Set appropriate tone and expectations from their team and work in collaboration with risk and control partners.
    Ensure the provision of ongoing training and development of people, and ensure that holders of all critical functions are suitably skilled and qualified for their roles ensuring that they have effective supervision in place to mitigate any risks.
    Employ, engage and retain high quality people, with succession planning for critical roles.
    Responsibility to review team structure/capacity plans.
    Set and monitor job descriptions and objectives for direct reports and provide feedback and rewards in line with their performance against those responsibilities and objectives.

    Risk Management

    Responsible for identifying, assessing, monitoring, controlling and mitigating risks to the firm. Also, an awareness and understanding of the main risks facing the firm and the role the individual plays in managing them
    The ability to interpret the firm’s financial information, identify key issues based on this information and put in place appropriate controls and measures
    Must be aware of and follow our procedures including Cross-Border, Termsheet, Dodd Frank where applicable, Product Fair pricing, Disclaimers and suitable Marketing Materials. Must manage EUCs, be aware of Dealing Mandate requirements, FM FO Dealing Handbook, PA account Dealing Principles as well as the Gifts and Entertainment register, New Joiners, Staff transfer/Exit checklists. Must also follow MAR requirements and manage FM Supervisory responsibilities.

    Governance

    Responsible for assessing the effectiveness of the firm’s arrangements to deliver effective governance, oversight and controls in the business and, if necessary, oversee changes in these areas
    Awareness and understanding of the regulatory framework in which the firm operates, and the regulatory requirements and expectations relevant to the role
    Responsible for delivering ‘effective governance’; capability to challenge fellow executives effectively; and willingness to work with any local regulators in an open and cooperative manner.

    Regulatory & Business conduct

    Display exemplary conduct and live by the Group’s Values and Code of Conduct.
    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
    Lead the East Africa FM Rates & Credit Sales Team to achieve the outcomes set out in the Banks Conduct Principles: Fair Outcomes for Clients; Effective Operation of Financial Markets; Financial Crime Prevention; The Right Environment.
    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
    Follow the rules and any applicable regulations

    Key Stakeholders
    Trading, Structuring, TCRM, Operations, Risk, Credit, Legal, Compliance, Regulators
    Other Responsibilities

    Embed Here for good and Group’s brand and values in East Africa FM Rates & Credit Sales team and demonstrate in daily behavior
    Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.
    Follow FM Code of Conduct, Compliance Manual, Supervision Principles and Manual as well as FM Market Conduct Compliance Manual
    Multiple functions (double hats)

    Our Ideal Candidate

    University degree
    Relevant senior experience gained within Financial Markets; Thorough knowledge and understanding of Financial Market products
    Demonstrable track record of senior client engagement
    MBA and or CFA Charter holder would be an added advantage

    Apply now to join the Bank for those with big career ambitions.

    go to method of application »

  • Senior Audit Manager

    Senior Audit Manager

    Job Description
    The Role Responsibilities
    JOB PURPOSE

    To team lead and manage audits in the Country and Region.
    To Provide GIA’s view on significant risks within the country and an assessment as to whether these risks are being adequately managed and escalated if appropriate;
    To provide GIA internal stakeholders and assist the Country Head of Audit with:

    Country Audit Needs/ Risk Assessments to enable the Business & Governance audit teams to determine their detailed audit plans;
    An assessment on the appropriateness of the audit plans from a geographic perspective. Contribute to the development of the overall GIA audit plan and approach, based on the inherent risks/ knowledge on the country concerned;
    An anticipatory approach to risk assessment to GIA by highlighting issues through good stakeholder communication in order to improve audit planning;

    SCOPE/ACCOUNTABILITIES

    Risk Assessment

    Ensure early identification and escalation of risks, issues, trends and developments to relevant stakeholders. Be prepared to raise issues/concerns outside the normal audit process;
    Adopt an anticipatory approach to risk assessment through stakeholder communication and monitoring of external environment to improve audit planning;
    Monitor the implementation / delivery of the agreed audit plan for the country / region as assigned; understanding the key audit issues arising and escalating any significant audit findings that remain unresolved
    Review country MIS regularly; Avoid surprises.
    Audit Planning/Design- Assist the Country Head of Audit to develop an annual audit plan using input from the team and stakeholders to identify priorities and resource requirements for the year.
    Meet with other managers, business heads, CEO and Audit Committee members to discuss needs and propose audits, to build stakeholder requirements into department plans

    Audit activity – Country Audit, Rules Based Assurance & Control Effectiveness Reviews

    Oversee and provide quality control for the department’s audits, to ensure departmental mandate and business goals are met and that professional standards are maintained at all times.
    Ensure the timely execution of audit and assurance assignments to provide independent, objective assurance to the Audit Committee.
    Develop the team’s engagement with and support of major business change programmes thus ensuring that appropriate consideration of risk and control is given to all change.Ensure GIA methodology is adhered to.Issue Resolution and follow up
    Ensure issues raised are appropriately resolved in a timely manner
    Ensure appropriate follow up of issues and escalations where appropriate.

    Reporting, Communication & Engagement

    Ensure final reports are issued with all action plans agreed and accepted by the audited individual/group.
    Delivery of Country/ Area MIS in respect of the activity undertaken;
    Conduct / attend regular stakeholder meetings – CEOs, business heads, function heads, governance heads;

    People Management & Development

    Demonstrate strong leadership and is able to effectively manage Audit teams;
    Manage and oversee team performance through performance planning, coaching and performance appraisals.
    Hold direct reports accountable for managing and developing their assignments to ensure the department’s goals are achieved and customers satisfied.
    Provide ongoing feedback to the team to ensure they develop the skills and competencies required for effective planning and individual professional and personal career growth. Ensure Country audit staff are appropriately skilled and trained to undertake Country Audit and Assurance activity
    Motivate and inspire the team by providing them with the information and tools they need to do their jobs well and meet customer expectations.

    Improving the Practice of Audits/Championing Risk Management

    Build relationships with leaders across the region/ Group to understand issues and identify areas for improvement for the organisation as a whole.
    Support and encourage team members to be proactive in identifying opportunities to share best practice to improve the control environment; make recommendations to Region/ Group.
    Provide assistance to the business in meeting regulatory requirements.
    Keep abreast of developments in Corporate Governance practices and advise the business accordingly.

    Our Ideal Candidate should have the following;

    Bachelors degree in a relevant field e.g. B Com
    Professional qualifications ACCA/CPA/CISA/CIA
    At least 7 year experience in Audit of banks and financial institutions.

  • Manager, Reporting WM Transformation Manager Network Relationship Manager; G6 Manager, Credit Risk Management Secured Head GSAM East Africa Relationship Manager, Priority Business Development Executives, EB Relationship Manager, Business Banking Branch Manager Branch Sales & Service Executives

    Manager, Reporting WM Transformation Manager Network Relationship Manager; G6 Manager, Credit Risk Management Secured Head GSAM East Africa Relationship Manager, Priority Business Development Executives, EB Relationship Manager, Business Banking Branch Manager Branch Sales & Service Executives

    Leading the way in International Banking.  Standard Chartered is one of the world’s most dynamic and exciting international banks. Once you have joined the team, we offer many opportunities to expand and grow your career.The successful applicant will contribute to the Finance function by;

    Preparation of timely and accurate returns for submissions to the Bank’s regulators;
    Preparation of accurate and timely information to support Group and statutory reporting;
    Carrying out analysis of financial information and highlight opportunities and risks for management action;
    Scanning the regulatory environment for regulatory changes and preparing an impact analysis that provides insights for decision making;
    Delivering annual report inputs and Board papers; and
    Providing support to ensure GFS delivers in accordance with the service level agreements on reporting.

    Key roles and responsibilities

    Timely and accurate preparation and submission of Group reporting packs and regulatory returns;
    Carrying out analysis of regulatory information and highlight opportunities and risks for management action;
    Performing daily trial balance reviews and follow up of corrective actions for timely closure;
    Preparation of timely and accurate reconciliations to facilitate compliance with Finance policies;
    Performing detailed cost analysis and take follow up actions to ensure correct reporting on costs;
    Championing automation of reporting to eliminate production and focus efforts on analysis and value adding insights;
    Advising Senior Manager, Reporting and Financial Controller (FC) of emerging trends and themes from regulatory reporting;
    Play a key role in preparation of the annual report delivering on the assigned tasks accurately and within agreed timelines;
    Prepare board papers within agreed timelines;
    Play a key role in implementing Finance Transformation initiatives;
    Maintain the Department Operating Instructions (DOI) and service level agreements (SLAs) ensuring these are always up to date;
    Execute timely and accurate Key Controls Self Assessment (KCSA) and Operational Risk Framework (ORF) checks;
    Support both external and internal audits;
    Prepare board papers within agreed timelines clearly capturing key issues;
    Prepare Gap and impact analysis of new regulations and policies to drive required actions; and
    Maintenance of the regulatory reporting register.

    Qualifications and experience

    Degree plus accounting qualification (CPA/ACCA or equivalent);
    Prior experience should demonstrate broad reporting experience of more than 3 years in the banking or financial services industry preferably in a complex, global organization;
    Controls and governance awareness and understanding;
    Proficiency in accounting systems;
    An eye for  detail, strong analytical & organisational skills and a strategic thinker;
    Management and leadership skills in a dynamic and high expectation environment with an ability to work under pressure and deliver under tight deadlines;
    Good communication and excellent interpersonal skills and ability to work with diverse people;
    A team player and independent worker with ability to work with minimum supervision;
    Ability to work in a fast-paced and busy environment, meeting tight deadlines with stretching targets; and
    Strong Microsoft Excel, SQL and PowerPoint knowledge.

    go to method of application »

  • Head of Collection – Retail Client

    Head of Collection – Retail Client

    JOB PURPOSE
    Management and administration function, responsible and accountable for Collections and Recoveries for Retail Clients in Kenya
    Ensure compliance to Group Credit Policy and process standards
    Manage delinquency and recoveries within budgeted and forecasted  levels
    Manage and control all aspects of Credit Risk within Credit Dept including credit loss minimization and collection & recoveries maximization
    Formulate and implement Collections and Recoveries strategies and action plans
    Capacity tracking, management and planning to ensure adequate collection resources for the unit at all times for the delivery of business objectives
    To manage and control all matters relating to delinquent Retail Clients accounts by constantly reviewing collection procedures and ensuring early recovery actions are taken to maximise prospects of full recovery
    Highlight and analyze credit failures to identify ways of improving the Credit Approval process
    Robust control environment within the collections and recoveries function
    Key Roles and Responsibilities
    GENERAL MANAGEMENT Establishment and implementation of the Collection strategy Manage the day -to-day operations of collections activities by effective implementation of collections strategies Manage and control all aspects of Credit Risk within Credit Dept including credit loss minimization and Collection & recoveries maximisation Monitor performance of Collections team against targets and by matching activities to daily action reports and delinquent account reports Manage, motivate and train staff to ensure team’s performance is optimised Monitor individual and team performance to ensure team’s collection targets are achieved Effective management of collection operations to meet the net credit loss as well as the credit cost goals of the business Setting right collection strategies to optimize collection results Pre charge off of unsecured/secured products, manage flow rates to prevent accounts from charging off Post charge off collection to maximize net recovery Customer segmentation and prioritization strategies at front end Accounts  Provision and charge off in line with the Group Credit Policy Responsible for agency strategies and debt sales strategies Maintenance of the capacity plan on a timely basis and validation of the assumptions Review operational processes within collections to identify opportunities to streamline operations, improve service and minimise losses to Credit Centre Manage solicitors throughout the litigation process to ensure appropriate service is provided to Collections team, and that Recoveries are optimized with minimal legal costs to the Bank Interpret MIS statistical information relating to performance of Collections e.g. delinquency ratios, flow rates, volume of recoveries made etc Post charge off collection to maximize net recovery Customer segmentation and prioritization strategies at front end Accounts  Provision and charge off in line with the Group Credit Policy Responsible for agency strategies and debt sales strategies Maintenance of the capacity plan on a timely basis and validation of the assumptions Review operational processes within collections to identify opportunities to streamline operations, improve service and minimise losses to Credit Centre Manage solicitors throughout the litigation process to ensure appropriate service is provided to Collections team, and that Recoveries are optimized with minimal legal costs to the Bank Interpret MIS statistical information relating to performance of Collections e.g. delinquency ratios, flow rates, volume of recoveries made etc                                                                Maintain performance record of Credit Reference Bureau and advice management on the performance Manage the relationship with repossession and debt collection companies Manage the relationship with external debt collection agencies  CONTROL RESPONSIBILITIES Assist the Country Credit Head to review potential delinquency areas for all Asset Products, identify potential risks and design and implement improvement plans Ensure that the Unit’s service level standards are met and that third party service level agreements are adhered to Ensure reconciliation of the Recoveries account is maintained on a timely and correct basis under maker- checker controls Ensure monthly reconciliation of Provision and Interest in Suspense accounts and timely submission of declarations to Finance Provide feedback concerning changes in customer payment behaviour to other parts of the credit group/team and to Product or Business Manager so that appropriate changes can be made to policies and procedures and business strategy Highlight and analyze credit failures to identify ways of improving the credit approval process Ensure credit checks are conducted on customers with delinquent accounts in order to assess collection prospects AUDIT REVIEW, DELEGATION & APPROVAL Ensure that the department service level standards are met & that third party service level agreement is adhered to Produce relevant MIS for the Country Credit Head and senior Management Write-off/charge-off uncollectible debts within delegated authorities Maintain goodwill Ensure CST exceptions are within Group set thresholds via timely execution of controls by the collections and recoveries team FINANCIAL Undertake primary responsibility for early warning advice to Senior Management of previous unforeseen or unbudgeted evolving portfolio risk Prepare and manage collection capacity forecasts & plan Timely and correct preparation of LI forecasts in conjunction with Portfolio Monitoring and Reporting team. LEGAL, REGULATORY, ECONOMIC AND COMPLIANCE
    Qualifications and Skills
    Graduate + minimum 4 year experience in Credit preferably Debt recovery or COSC + 6 years all round Banking & Debt recovery experience.
    Quality focused proactive leader able to effectively communicate ideas to colleagues at all levels
    Knowledge of business processing, management information systems & company technology
    Full knowledge of core products, markets and main competitors
    Computer literacy
    Logical with accurate eye for detail
    Proactive, flexible and resilient team player
    Practical working knowledge of company, industry & banking guidelines & regulations
    Highly customer focused with high level of interpersonal and communication skills – listening, negotiating & training
    Ability to plan, co-ordinate, motivate & build teams
    Project management skills

  • Senior Credit Manager – Corporate and Commercial Banking

    Senior Credit Manager – Corporate and Commercial Banking

    Job description
     
    Participate and support SCO in optimisation of usage of available capital resources and the creation of a desired portfolio risk profile through the application, in conjunction with the business, of Portfolio Standards and Risk Appetite principles.
    Approve BCAs under personal delegated credit authority.
    Effective management and monitoring of underwriting and control disciplines to ensure good turnaround times, a well managed portfolio and the enforcement of credit risk policies.
    Management of all stakeholders including developing relationships with business partners and balancing the role with stakeholder expectations.
    Ensure to maintain a strong credit culture and the highest standards and apply all the credit policies
    Ensuring quick transparent escalation of important issues and providing critical and timely inputs to key risk forums.
    To ensure that quality of credit portfolio is maintained within acceptable parameters as defined by the group and local business strategy.
    Monitor and report excesses, breach of limit terms, early alert indicators and ensure that all such accounts are managed as per laid down procedures.
    Undertake regular customer visits to keep abreast of local market developments.
    Key Roles and Responsibilities
    Portfolio Management
    Assist with the formulation of annual Risk Appetite and Portfolio Standards in xxx through joint sponsorship with the business.
    Influence and monitor through use of Risk MI the shape and composition of the portfolio against approved Standards, and escalate breaches with recommendations for remedial action.
    To proactively manage the portfolio and improve the quality of the book by growing in acceptable sectors/client segments with top quartile names, acceptable credit grade and risk/reward profile in line with business strategy.
    To continuously monitor the portfolio through Leading Indicators, 80/20 and other Tail Management initiatives so as to manage down slackening sectors/ individual names.
    To analyse the portfolio on an ongoing basis to identify exposure/ industry concentration and undertake remedial measures to rebalance the same by preparing the monthly Portfolio Standard Tracker and reporting the breaches.
    To monitor and identify signs of deterioration on individual names with a view to commence early remedial management of these accounts and thereby minimise loan losses thus directly contributing to bottom line. Governance
    Prepare monthly reports such as Portfolio Standard Tracker.
    Regularly review audit and CRR reports / KCIs & CSTs and identify key trends.
    Prepare all the inputs required from Credit Risk to assist the CCRO office.
    Prepare To stress test the respective country portfolios as appropriate to manage downside risks.
    Produce data and analysis/commentary for the Risk Information Report (“RIR”).
    Maintain vigilance over data quality and drive ongoing improvement.
    Support CRC by Monitoring and reviewing the daily excess reports / CMS report (for documentation deficiencies) / monthly RB reports
    Ensure timely submission of various Credit Risk reports to Finance and Compliance for Regulatory Reporting to the respective Central Banks.
    Ensure timely submission of data to region on EAR updates ,Local and Group Credit Policy Breaches Credit Process Management
    Ensuring that the quality of Credit Applications meets Group standards, particularly with regard to the completeness and depth of risk analysis.
    Approving of Credit Applications falling within own discretion and support of applications, which require approval outside the territory.
    Attending the local Credit Issues Committees for respective countries to review credit related issues.
    To instil a strong credit culture and provide leadership to RM’s.
    Assisting relationship managers in identification and managing up or out of accounts exhibiting signs of deterioration and assisting Special Assets Management where appropriate, in managing substandard accounts to maximise recoveries and minimise losses.
    Discuss with business and approve daily transaction Training Attend all credit training required and needed. Regulatory and Compliance Management
    Provide all data required for audit purpose.
    Liaise with internal, external and Central Bank auditors for the provision of information and discussions on portfolio quality and management issues as and when required.
    Qualifications And Skills 
    5+ years experience in banking. Functional experience in Corporate Banking Credit Risk Management.
    MBA /CA/CFA with experience in treasury/relationship management/consultancy and risk management;
    Good communication skills – written and oral;
    Good knowledge and grasp of banking practice, financial markets, Basel II and ICAAP, risk appetite, and portfolio management techniques;
    Hands on knowledge of the regulatory frameworks within the region;
    Strong analytical skills and ability to influence and resolve disputes. Enjoy decision making and have sense of ownership;
    Multi cultural awareness and sensitivity;
    Command respect of cross functional peers and business heads working in open ended situations;
    Good working relations with Regulators.