Jobs Kenya

Company Details: Company Information Standard Chartered Kenya, whose official name is Standard Chartered Bank Kenya Limited, but is sometimes referred to as Stanchart Kenya, is a commercial bank in Kenya.

  • Legal Counsel Employee Relations Specialist

    Legal Counsel Employee Relations Specialist

    The Role Responsibilities

    Leadership

    Works with country head of legal, Kenya and east Africa and other team members to ensure coverage of all legal work which is not specifically aligned to one business, material disputes, hr legal matters, commercial contracts, acquisitions and projects undertaken at country level.
    Proactively engages with the regulators to keep ahead of the regulatory and legislative agenda affecting the business and to effectively appraise the business of any material changes and risks identified as well as conduct training for relevant departments. 

    Business partnering

    Drives the development and maintenance of good relationships with internal and external business stakeholders at appropriate levels ensuring an open and cooperative environment.
    Executes and provides advisory for transactions and cases in a timely and effective manner.
    Effectively manages the process of engaging external counsel, including providing effective instructions to external counsel and negotiating appropriate fee structures for the specific transactions / cases in question.
    Uses technical knowledge of all business products undertaken in Kenya to provide sound, technical product, legal and transactional advice to the business and to anticipate the impact of legal developments on the business and communicate such impact to the business.

    Legal and product risk

    Leads in the proactive and strategic identification of material legal risks in the business, including those related to products – both existing products and those under development – and customer segments. To provide legal input during product design and drafting of product documentation.
    Influences stakeholders and staff to improve the management of legal risk.
    Contributes to the legal team’s risk governance process through providing a holistic perspective on legal risk policies and procedures and ensuring consistency in the country approach to legal risk management.
    Works with country head of legal, Kenya and east Africa to manage the process of engaging external counsel, including providing effective instructions to external counsel and when required, negotiating appropriate fee structures for the transactions / cases in question.
    Promote alternative dispute resolution as a means of quick settlement of disputes.
    Establish and maintain relationships with external lawyers agreeing fee structures, billing procedures and levels of service.
    To provide, where appropriate, periodic reports to management on  claims, disputes   and relevant legal developments
    Drafting, negotiating, amending and reviewing agreements and other documents to ensure that the bank’s interest is protected.

    Litigation management:

    Attend to legal correspondence, pleadings or orders promptly and proactively ensure all the required documentation is in place. 
    Proactively discuss all new litigation with business and agree appropriate action.
    Review progress of outstanding disputes and liaise with and manage external lawyers to ensure effective representation of the company in legal proceedings. 

    Our Ideal Candidate

    Advocate of the high court of Kenya
    Ability to combine strategic perspective with quick execution
    Ability to deliver high quality of work consistently
    Demonstrated track record of creativity, problem solving and follow through
    Effective stakeholder management skills
    Excellent communication skills.

    Apply now to join the Bank for those with big career ambitions. 

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    Use the link(s) below to apply on company website.  

    Apply via :

  • Associate, Correspondent Banking

    Associate, Correspondent Banking

    Job Purpose

     

    Principally responsible for selling and servicing cash, trade, multi currency Nostro products and capabilities under Transaction Banking Bank – Sales suite of products to existing and new client bank relationships.
    To grow / maintain revenue of portfolio in line with the overall Segment/ Regional strategy for Correspondent Banking Sales and deepen relationship with clients.

    The Role Responsibilities & Ideal Candidate

    Interface with internal and external customers and visitors to the Business Unit.
    Make sales calls as directed by Correspondent Banking Sales
    Plan and schedule the workflow within the unit
    Manage correspondence with customers and represent the unit to the internal and external customers effectively.
    Organize and schedule internal and external appointments with FI clients
    Facilitate maintenance of a routine follow-up schedule on critical issues requiring implementation.
    Formulate reports.
    Obtain and collate important data on clients, product usage and revenues generated in the network to collate MIS
    Handle client queries and assist the clients in resolving their reconciliation issues, queries related to Trade, Reimbursement claims, etc avoiding time-lags.

    Support desk for the clients:
    Fax-mailing/couriering the Dollar and Euro statements to the clients. 
    Providing account balances to the clients.
    Telephone queries

    Provide assistance to the team in organizing Client Seminars viz. booking of the venue, assisting in the preparation of presentation material, etc. 
    Manage vendor coordination for client give-away during events.  
    Act as a second level contact for clients thereby grasping the opportunity to learn the diversified product suite at TB – Banks and be able to communicate effectively.
    Provide timely support to the team members in their activities.
    Provide quality customer service support to banks relationships and ensure 100% client queries resolution in time. 
    Ensure strict adherence to policies
    Live the SCB values

    Apply now to join the Bank for those with big career ambitions.

    Apply via :

    scb.taleo.net

  • Project Lead – Digital Platforms Kenya/Africa

    Project Lead – Digital Platforms Kenya/Africa

    The Role Responsibilities

    Business

    Focussing on Kenya and then other Africa markets, Build and Lead the development of the SME service offering for SC Ventures multi-market expansion strategy. Identify and motivate strategic and tactical solutions in collaboration with relevant Leads in SC Ventures at AME and Global level.
    Develop and manage the expansion of the SME client segment strategies, as part of the SC Ventures framework within which the client segments and product groups operate.
    Leadership role within SME platform focused subsidiaries in Kenya and other Africa countries executing approved strategy, mentorship and implementing the operational framework.
    Spearheading the assigned SME ventures initiatives building relationships to support their creation, motivating SC Ventures funding as well as external equity funding in the case of Joint Venture initiatives.
    Agree to overall financial and non-financial targets, as proposed by Venture Leads and Country/Regional CEO’s and provide progress reviews against those targets in line with the SC Ventures framework.
    Develop Objective Key Results for the SME platform Ventures and execute accordingly.

    Specific Responsibilities

    Overall

    The Project Lead for digital platforms will have primary responsibility for building Business Venture(s) that solve the growth pain-points of Small and Medium Enterprises (SMEs), with a focus on Kenya and other footprint Africa markets.
    Rapidly build scale by stitching key partnerships and leveraging the Standard Chartered franchise and its convening power. The brand for the venture is SOLV and our brand promise is ‘Growth Simplified’. The open digital marketplace will help SMEs ‘connect’ with clients, ‘access’ finance and ‘simplify’ business operations all under a single platform subject to respective country legal and regulatory frameworks
    Venture will adopt three principles (1) keep client needs and experience at the core (2) have bias for execution and speed and pivot based on market response, and (3) build in phases as partners, services, markets get added
    Solutioning, prototyping and launch of MVPs this role will look to identify opportunities for the SCV platform to introduce the SME service offering in Kenya/Africa markets. Spotting opportunities for SCV to build, invest and partner through building strategic relationships across new the SME ecosystem.
    Engage with relevant Standard Chartered business units (RMs and Unit Heads, CEOs), Technology SMEs, Compliance as well as external regulatory agencies.

    Marketing Scouting

    Be the prime interface to the FinTech & SME landscape, regulatory agencies with the target to find the right outside solutions for internal challenges.  In that capacity, this role will build and maintain a network to connect with relevant stakeholders. Speaking engagements, conference participation and such other suitable engagement.

    Processes

    Act as the Process Owner for processes belonging to SME entities as agreed from time to time.
    Ensure effective management of operational risks within the role remit and compliance with applicable internal policies, and external laws and regulation.

    People and Talent

    Lead by example and build the appropriate culture and values. Set appropriate tone and expectations for the team and when working in collaboration with internal and external partners.
    Employ, engage, and retain staff with the appropriate skills, experience, values and behaviour to deliver the strategy.
    Ensure the provision of ongoing training and development; ensure that staff are suitably skilled and qualified for their roles and that they have effective supervision in place to mitigate any risks.
    Set and monitor job descriptions and objectives for direct reports and provide performance coaching to assist them in their roles.
    Create a motivational and challenging environment for staff which is conducive to creativity and delivery of the strategy.

    Risk Management

    Ensure direct reports adhere to Policies and Procedures related to Technology & Innovation.
    Act and escalate quickly when any risk and control weakness become apparent and ensure they are addressed within an appropriate timeframe and escalated through the relevant committees.
    Work with SCV colleagues to deliver expected business performance results within cost constraints and applicable risk/ control framework to ensure that the Group’s ability to remain within risk appetite is not materially threatened.

    Governance

    Ensuring appropriate governance structures and measures are in place.
    Have an awareness and understanding of the regulatory framework in which the Group operates, and the regulatory requirements and expectations relevant to the role.

    Regulatory & Business Conduct

    Display exemplary conduct and live by the Group’s Values and Code of Conduct.
    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
    Additionally, for subsidiaries or relevant non-subsidiaries
    Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association (or equivalent). 

    Key Stakeholders

    Global Head, SME Portfolio Expansion SC Ventures Global Head,
    SC Ventures Lead Africa Middle East

    Other Responsibilities

    Work closely with Regional/ Business CEOs, key country CEOs, and key business / product stakeholders as appropriate, to ensure the relevance of the SCB innovation strategy to SCB’s key local markets.

    Our Ideal Candidate

    Knowledge & Skills

    Knowledge

    Expertise in the Group’s products and offerings.
    Understanding and appreciation for the complexities of the Group’s footprint.
    Understanding of the impact of innovation technology in Financial Services.
    Knowledge of the FinTech ecosystem globally, inclusive of BlockChain, Digital Payments, Primer.
    Services and Transaction Banking Enhancements, as well as other innovations in this space.
    Connected to external Innovation leaders at start-ups; as well as at established Financial, Digital, SME and Insurance platforms.

    Personal Capabilities

    Imaginative and creative approach to how we do work.
    Curiosity about new technologies, workflows, and products.
    Ability to see things from multiple perspectives, as well as ask the question “why” continuously.
    Tireless work ethic and enthusiasm to execute and get things done.

    Apply now to join the Bank for those with big career ambitions.

    Apply via :

    scb.taleo.net

  • Principal Head, Treasury Markets Kenya and East Africa

    Principal Head, Treasury Markets Kenya and East Africa

    We’re committed to promoting equality in the workplace and creating an inclusive and flexible culture – one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.

    The Role Responsibilities

    Strategy

    TM acts as guardian of the Group’s balance sheet and liquidity by driving asset liability management that is transparent, trusted and well respected. TM is the first line of defence responsible for managing the short-term liquidity position of the Bank.
    TM’s principles are:

    Always act in the best interest of the Bank
    Never compromise the structural integrity of the balance sheet

    Awareness and understanding of the Group’s business strategy and model appropriate to the role

    Business

    Lead the Treasury Markets Desk in the implementation of its strategy for optimal management of the country Balance Sheet. This covers the management of liquidity, credit and interest rate mismatches, as well as own account discretionary investment positions. Assuming overall responsibility for Treasury Markets activities, including:

    Prudent day-to-day and intraday management of the liquidity position in the country, including the day-to-day compliance with Group Policies and Guidelines, Local Regulatory requirements, local payment system and intraday liquidity requirements
    The maintenance of the bank’s presence in the inter-bank market to aid funding and investment activities
    The management of both revenue and cost budgets

    Achieve Financial Budgets through:

    Management of interest rate mismatch and risk positions to maximise returns (through P&L and MTM)
    Sourcing diversified low cost funds
    Managing operating costs

    The job holder must also ensure the Bank is adequately funded and has a funding strategy to meet planned asset/liabilities growth of the commercial balance sheet and has plans for unanticipated contingencies.

    Processes

    TM business and risk management processes are defined and governed in various risk, governance and control committees (e.g., TM PGC).

    Ensure issues, suspicious activities and/or red flags are escalated immediately upon discovery.
    Any delegation of formal authority is correctly documented and recorded accordingly and relevant location managers are informed.
    Any operational losses are investigated and monitored to avoid recurrence. Root causes to be investigated and escalated to relevant management.

    People and Talent

    Lead through example and build the appropriate culture and values. Set appropriate tone and expectations from their team and work in collaboration with risk and control partners.
    Ensure Travel & Entertainment related expenses always comply with policy. This includes, where required pre-approval of client entertainment and recording in the appropriate registry.
    Ensure the provision of ongoing training and development of people and ensure that holders of all critical functions are suitably skilled and qualified for their roles ensuring that they have effective supervision in place to mitigate any risks.
    Employ, engage and retain high quality people, with succession planning for critical roles.
    Responsibility to review team structure/capacity plans.
    Set and monitor job descriptions and objectives for direct reports and provide feedback and rewards in line with their performance against those responsibilities and objectives.

    Risk Management

    Responsible for identifying, assessing, monitoring, controlling and mitigating risks to the Group. Also, must have awareness and understanding of the main risks facing the Group and the role the individual plays in managing them.
    This role entails managing multiple Financial Markets risks including liquidity risk, market access risk, maturity concentration risk and interest rate risk of the Bank’s Balance Sheet.
    The ability to interpret the Group’s financial information, identify key issues based on this information and put in place appropriate controls and measures.
    Ensure a full understanding of the risk and control environment in area of responsibility.

    Strategic Management of the Bank’s Balance Sheet Risks

    Ensure Statutory (both Group and local) Liquidity requirements and internal Group Limits are adhered to
    Lead the way in the ALCO forum through active participation, providing ALCO members with timely balance sheet analysis and market information, ensuring other ALCO members are always engaged in an up-to-date Balance Sheet strategy that compliments the bank’s revenues aspiration.
    Propose, negotiate and regularly advise on the Funds Transfer Pricing for the Bank, in a consistent manner and in compliance with the Group policies, taking into account local market dynamics
    Support ALCO in decisions relating to Capital requirements and management, proposing investment strategies, and market research
    Support development of active RWA management and adherence to country targets
    Show creativity when proposing solutions to specific funding problems, engineering solutions and ‘thinking outside of the box’
    Proactively manage IAS39/IFRS9 related issues ensuring full compliance, as well as identifying arising risks and opportunities and ensure full documentation for all hedges
    Prove ability in managing change, especially when imposed by the external environment (regulatory)

    Operational Management of the Country’s Balance Sheet Risks

    Manage daily liquidity ensuring adherence to all internal and external limits
    Maintain strategic capability to meet stressed liquidity conditions if and when required
    Ensure that all lending and investment decisions are made within Treasury Risk and Credit limits
    Ensure that all compliance and Local regulatory requirements are met as appropriate
    Support and develop the payment systems and ensure the Bank’s liquidity supports the capability of meeting customer payment needs
    Liaise with support services and the back office on behalf of the team, to maintain the provision of high quality services to traders
    Ensure that full advantage is taken by traders of the available technology support
    Represent the TM business in projects involving the implementation of major changes in the systems technology area
    Take overall responsibilities for the IM, LM and TM Support functions, ensuring they function as a team.

    Governance

    Responsible for assessing the effectiveness of the Group’s arrangements to deliver effective governance, oversight and controls in the business and, if necessary, oversee changes in these areas.
    Awareness and understanding of the regulatory framework, in which the Group operates, and the regulatory requirements and expectations relevant to the role.
    Responsible for delivering ‘effective governance’; capability to challenge fellow executives effectively; and willingness to work with any local regulators in an open and cooperative manner.
    Take responsibility for guiding and influencing the ALCO, to ensure the balance sheet of the Bank is managed in line with the relevant governance guidelines and standards.

    Regulatory & Business Conduct

    Display exemplary conduct and live by the Group’s Values and Code of Conduct.
    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
    Lead the Kenya, Uganda, Tanzania Treasury Markets teams to achieve the outcomes set out in the Bank’s Conduct Principles: Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.
    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
    Comply with all applicable laws and regulations across jurisdictions
    Ensure money laundering prevention; requirements and procedures are communicated and clarified to TM staff
    Ensure the procedure of suspicious transactions monitoring within TM is communicated
    Report any issues related to money laundering prevention arising within the unit to Business MLPO
    Vet and assist in the investigation of suspicious transaction reports originating from unit staff
    Communicate with Relationship Manager (RM) on money laundering requirements and suspicious transactions

    Key Stakeholders

    Internal

    Financial Markets Desk Heads and Dealers operating within country and other centres as needed
    Regional Head of Treasury-Risk and Treasury-Risk staffs in country
    Country ALCO members
    Financial Markets Operations staff
    Head of CIB and RMs in country
    Head of Retail Bank, and key managers
    Financial Markets heads and Heads of TM in the region
    TM PGC members and Heads of TM in Group hubs

    External

    Treasurers and Dealers of other local banks and financial institutions
    Central Bank
    Money brokers 
    Regulatory bodies

    Other Responsibilities

    Embed Here for Good and Group’s brand and values in Kenya, Uganda and Tanzania Treasury Markets teams.
    Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.

    Our Ideal Candidate

    University degree in a commercial/financial discipline with good analytical skills and ability to make speedy and accurate decisions under pressure.
    Job involves knowing, predicting and reacting to interest rates changes and trends and subsequent taking of appropriate trading/investment positions to minimise interest rate risk.
    Good knowledge of banking and the mechanics of the money market operations.
    The individual should also possess the ability to analyse and interpret economic data. Computer literary a must.
    The individual should be self-motivated and able to work with minimal supervision.
    Possession of good interpersonal skills, communication skills and ability to convince others are pre-requisites.
    Good judgement of opportunities arising in the market and act quickly to convert it into deals.
    Ability to analyse market trends and information to further business growth.
    Ability to manage the team and encourage working together; ability to motivate team members to perform to their fullest capabilities.
    Liaise effectively with other areas of the Bank in order to enlarge the client portfolio.
    Should be able to advise the Treasurer on an ongoing basis about market conditions and trends so that appropriate strategies can be put in place.

    Apply now to join the Bank for those with big career ambitions.

    Apply via :

    scb.taleo.net

  • Premier Service Manager – S2B Migration Support (Contractor)

    Premier Service Manager – S2B Migration Support (Contractor)

    The Role Responsibilities
    Client Service

    Primary point of contact for portfolio of Premier clients for professional advice, enquiries, complaints, resolving of discrepancies and transactional errors w.r.t S2B NextGen channel
    Provide the highest standard of client service in response to client enquiries and complaints, so as to create improved, lasting relationships with our clients
    Responsible for client satisfaction with service arrangements and delivery
    Work with internal stakeholders to provide end-to-end query resolution to client satisfaction
    Ensure that client SLAs are met
    Responsible for effective service recovery process through complaint logging and handling
    Maintain a professional SCB image through all interactions with clients
    Log and manage all service interactions (enquiries, complaints, incidents, client visits etc.) within GEMS and / or other relevant systems to ensure that client data is captured and available for client insights / analysis and identification of improvement initiatives

    Premier Service Management

    Leverage on metrics and client insights to understand Premier clients’ needs, and continually identify opportunities for improvements in service, product solutions, utilisation and optimising channel usage, up-selling and cross-selling etc
    Work closely with Front Office Teams as product/ channel service specialist in country  
    Participate in periodic Service Reviews for Premier clients
    Review service performance with the clients and generate ways to continuously improve service standards
    Provide pro-active client updates
    Deliver product / channel training to Premier clients within the portfolio
    Make proactive calls on Premier clients to improve the utilisation level of facilities, increase transaction volume, and identify opportunities for channels and referrals for the business
    Build trusted partnerships with clients at the daily transactional / operational level
    Proactive management and end to end ownership of client complaints and incidents re. channel, through close collaboration with various internal stakeholders, whilst providing regular updates to clients as well as internal partners such as RMs, Product Sales, other Front Office Teams and SSMs.

    Risk & Control

    Comply with Operational Risk Framework for client service processes including but not limited to client identification, complaints and enquiry handling
    Comply with applicable Money Laundering Prevention Procedures and, in particular, report any suspicious activity to the Unit Money Laundering Prevention Officer and Line Manager
    Adhere to policies including escalation and compliance requirements, and follow any other relevant internal controls and procedures as they relate to process, products, policies and regulations

    Operational Excellence

    Identify and assist in the implementation of service and efficiency improvement initiatives and facilitate transfer of best practice

    Conduct

    Embed the Group’s values and code of conduct, to ensure adherence with the highest standards of ethics, and compliance with relevant policies, processes and regulations among employees
    Understand and ensure compliance with, in letter and spirit, all applicable laws, regulations and guidelines including those governing securities activities, company law, anti-money laundering, terrorist financing and sanctions; the Group’s policies and procedures; and the Group Code of Conduct.  Take personal responsibility for understanding the risk and compliance requirements of the role. Effectively and collaboratively identify, escalate, mitigate and resolve risk and compliance matters.
    Ensure all within direct reporting hierarchy are compliant with all laws, regulations, guidelines, Group policies and procedures and the Group Code of Conduct

    Key Relationships

    External clients
    Respective Product Operations Team Leaders, and Operations Head in country
    RMs & Business Managers
    TB Product & Sales Managers
    Segment Service Managers
    Head Client Experience, CCIB in country
    Country CIO
    GBS Product Operations Teams e.g. Premier Service Fulfilment Teams
    Technology partners e.g. PSS, Collective Intelligence & Command Centre

    Our Ideal Candidate
    Knowledge and Skills

    Product Knowledge: Strong product / process knowledge wrt S2B and S2B NextGen channel. Familiarity with migration process from S2B to S2B NextGen
    Client Knowledge: Knowledgeable in current and proposed client requirements preferably with S2B. Current experience in active client management.
    Collaboration skills: Excellent collaboration skills and ability to work effectively in a team especially with product / channel operations partners.
    Stakeholders / Clients: Highly experienced in engaging effectively with Business stakeholders, and Clients (from a service, not necessarily sales perspective)

    Personal Effectiveness

    Detailed orientated, team player, takes end to end ownership
    Has a drive for results to support/grow the business, sustain intensity & optimism while focusing on delivering excellent service to clients
    Has excellent communication, influencing and negotiation skills to effectively manage internal and external stakeholders
    Able to establish and maintain effective working relationships with peers and business partners
    Comfortable with direct client and business partners interaction, with proven client interaction abilities
    Client focused
    Excellent interpersonal skills and positive attitude
    Strong analytical, problem solving, ideation and time management skills

    Qualification

    Minimum of 4 years’ experience in Banking and / or Service
    Languages: English and/or local language skills as relevant to country requirements

    Apply via :

    scb.taleo.net

  • Senior Relationship Manager (Chinese Speaking)

    Senior Relationship Manager (Chinese Speaking)

    The Role Responsibilities
    Origination

    Ensure quality of client acquisition, identify prospect and convert in line with Bank’s appetite and Commercial Banking’s strategy
    Leverage on SCB’s unique network and full franchise across Africa and China to capture more Chinese investors into Africa and facilitate the expansion of these investments across Africa
    Ensure quality of the sales pitch and lead them with the clients
    Work with Credit Analyst and obtain all pre-deal clearances.
    Manage a healthy pipeline and also a record of client calls and discussions
    Oversee ARM to ensure smooth on-boarding of client after thorough completion of documentation and other processes.
    Senior client calling and briefing on a regular basis for account maintenance and deal negotiation. Also engage senior internal stakeholders for marketing, credit and any other pertinent issues.  

    Client on-boarding & deal execution

    Work with Customer Due Diligence team to ensure proper completion of due diligence requirements.
    Work closely with CA, product partners,  and analyze a) wallet size b) determine appropriateness of the product and c) work out a comprehensive account plan from a one-bank perspective
    Successfully negotiate and close out pricing and other deal dynamics with client
    Oversee the quality & turnaround of credit proposal and ensure faster delivery. Work with CA for resolving Credit queries.
    Oversee the ARM to ensure all documentation and security creation are completed on time to ensure smooth execution of transaction.
    Liaising with Legal/external counsel in preparation and execution of non standard complex transactions along with product partners.

    Account Management & portfolio quality

    Work close with product team in delivering cash management solutions and migrating clients to digital channels
    Oversee the service quality and turnaround of service requests from clients and ensure faster delivery
    Along with the product partner, push for line utilization of complex and structured transactions. Oversee the ARM in ensuring high utilization of regular facilities.
    Work with the CA and ARM to ensure discipline and quality in portfolio against timeline

    Review and monitor the client profitability to ensure there are no revenue leakages.
    Work close with CA and ARM to make sure the credit files are complete and up to date
    Attend various internal or external sales/ non sales meetings and convene the consortium meetings where we are the lead bank
    Overall responsible and accountable for the credit quality of the assigned/acquired portfolio.
    Ensure you remain alert to the risk of money laundering and assist in the Bank’ efforts in combating it by adhering to the key principles in relation to: identifying your customer, knowing your customer, reporting suspicions, safeguarding records and not disclosing suspicions to customers.
    Provides feedback to management and internal departments regarding customer service quality, product issues, customer complaints etc 

    Our Ideal Candidate

    Business or accounting related degree.
    Minimum 5 years working experience in banking as a RM.
    Experience in team management preferred
    Strong analytic and marketing skills, the ability to interpret complex financial information.
    A good understanding of the general, economic, political and business environment of the region.
    Excellent communication (written and verbal in both Chinese and English) and negotiation skills.

  • 2020 – Internship – Retail Banking – Kenya – (INRBKE20)

    2020 – Internship – Retail Banking – Kenya – (INRBKE20)

    Retail Banking
    A suite of banking solutions that are simple, smart and secure. Retail Banking is what most people think of when they hear the word “banking”. It essentially covers all the products and services that the Bank provides to make day to day lives easier for everyone, be it:

    Payments – making it easier for online or direct purchases,
    Accounts and Deposit Offering – providing you simple, smarter and secure options to save and/or grow your money
    Mortgages and Investments – offering a range of simple solutions for your residential and financial needs.

     
    At Standard Chartered, Retail Banking serves over 9 million affluent and emerging affluent clients and small businesses in many of the world’s fastest growing cities across Asia, Africa and the Middle East. Our focus is on serving the banking needs of these Priority, Business and Personal Clients with market-leading digital capabilities and best-in class products and services as we make banking simple, smarter and secure.
    About the programme
    The Formal Internship Programme is the Bank’s structured Internship programme. As an intern, in the summer before your final year as a student, you’ll work directly on real world problems to hone your skills, create lasting relationships and learn about your strengths.  The Formal Internship Programme is intended to create a pipeline to the International Graduate Programme.

    Internships is a 10-week program, depending on location, and are open to candidates who are available to start on our full-time graduate programmes in September 2021.
    Internships typically take place during June – August, depending on location.
    10-week program will involve on-the-job training and an innovation project which exposes you to the inner workings of our business to provide real work experience.
    You’ll be paired up with a buddy from the International Graduate (IG) Programme and to set you up for success during your internship and provide you insights into what could be your next role as an IG.
    You’ll be assigned a mentor whom will provide you with ongoing guidance and mentorship throughout the internship.
    High performing Interns will be eligible for placement in the Bank’s International Graduate Programme.

    Eligibility
    To apply for an Internship position, you must have the legal right to work on a permanent basis in the country for which you’re applying for the full duration of the internship. If you’re applying in the US, you must have the legal right to work on a permanent basis. If candidates are applying for a role in the UAE, we may consider applications from nationals of Middle Eastern and North African countries.
    Interns must be in their penultimate (second to last) year of undergraduate study. We will accept internship applications from final year students who are required to complete mandatory National or Military service after graduation.
    The Bank does not sponsor work permits for the purposes of Internships.
    Evaluation
    All Interns participating in the Bank’s Formal Internship Programme will be evaluated during 10th week of employment.  Evaluations will be used in final recruitment decisions for the International Graduate Programme with an aim to provide an offer before the internship is completed.

  • Senior Relationship Mgr, China Network Corridor

    Senior Relationship Mgr, China Network Corridor

    The Role Responsibilities
    Origination

    Ensure quality of client acquisition, identify prospect and convert in line with Bank’s appetite and Commercial Banking’s strategy
    Leverage on SCB’s unique network and full franchise across Africa and China to capture more Chinese investors into Africa and facilitate the expansion of these investments across Africa
    Ensure quality of the sales pitch and lead them with the clients
    Work with Credit Analyst and obtain all pre-deal clearances.
    Manage a healthy pipeline and also a record of client calls and discussions
    Oversee ARM to ensure smooth on-boarding of client after thorough completion of documentation and other processes.
    Senior client calling and briefing on a regular basis for account maintenance and deal negotiation. Also engage senior internal stakeholders for marketing, credit and any other pertinent issues.  

    Client on-boarding & deal execution

    Work with Customer Due Diligence team to ensure proper completion of due diligence requirements.
    Work closely with CA, product partners,  and analyze a) wallet size b) determine appropriateness of the product and c) work out a comprehensive account plan from a one-bank perspective
    Successfully negotiate and close out pricing and other deal dynamics with client
    Oversee the quality & turnaround of credit proposal and ensure faster delivery. Work with CA for resolving Credit queries.
    Oversee the ARM to ensure all documentation and security creation are completed on time to ensure smooth execution of transaction.
    Liaising with Legal/external counsel in preparation and execution of non standard complex transactions along with product partners.

    Account Management & portfolio quality

    Work close with product team in delivering cash management solutions and migrating clients to digital channels
    Oversee the service quality and turnaround of service requests from clients and ensure faster delivery
    Along with the product partner, push for line utilization of complex and structured transactions. Oversee the ARM in ensuring high utilization of regular facilities.
    Work with the CA and ARM to ensure discipline and quality in portfolio against timeline

    Review and monitor the client profitability to ensure there are no revenue leakages.
    Work close with CA and ARM to make sure the credit files are complete and up to date
    Attend various internal or external sales/ non sales meetings and convene the consortium meetings where we are the lead bank
    Overall responsible and accountable for the credit quality of the assigned/acquired portfolio.
    Ensure you remain alert to the risk of money laundering and assist in the Bank’ efforts in combating it by adhering to the key principles in relation to: identifying your customer, knowing your customer, reporting suspicions, safeguarding records and not disclosing suspicions to customers.
    Provides feedback to management and internal departments regarding customer service quality, product issues, customer complaints etc 

    Our Ideal Candidate

    Business or accounting related degree.
    Minimum 5 years working experience in banking as a RM.
    Experience in team management preferred
    Strong analytic and marketing skills, the ability to interpret complex financial information.
    A good understanding of the general, economic, political and business environment of the region.
    Excellent communication (written and verbal in both Chinese and English) and negotiation skills.

  • Principal, FX Trader East Africa

    Principal, FX Trader East Africa

    Job Purpose

    Help to develop, drive and deliver the East African Foreign Exchange business plan
    Responsible for the management and governance of the strategic agenda for FX Trading.
    Work with respective product heads and businesses in supporting SCB’s overall  fx strategy
    To efficiently manage the Foreign Currency flows of the Bank.
    To support the CIB, C&PB and RC businesses in increasing client turnover through a combination of pricing, quality of advise and marketing strategies

    The Role Responsibilities
     
    Strategy

    Help set the strategic direction of  FX Trading East Africa
    Help develop FX Trading East Africa specific strategies which maximize shareholder value and are aligned to and in furtherance of the overall strategic direction of Financial Markets
    Work with Product Heads to identify the initiatives to grow the FX business in East Africa
    Align strategic plan and the shorter term business objectives with the availability of liquidity, capital and credit in line with the liquidity risk management approach for each country in East Africa

    Business

    Support  the implementation of FX Trading East Africa specific strategies and ensure that performance objectives and revenue goals are met and RWA targets managed.
    Build stronger and deeper relationships with clients and government regulators by bridging silos across the other Products and Segments.
    Enhance the Bank’s image and profile in the regional markets and establish SCB as a “name” player in the respective local debt markets and up-tier SCB’s market presence.
    Drive new product migration and implementation as necessary
    Utilise Country MIS to drive results.
    Together with the regional Head of FX, be accountable for operational Risk losses on the FX Trading East Africa.

    Processes

    Accountable for  maintaining frameworks to ensure FX Trading East Africa business processes are efficient, appropriate and compliant with all internal and external regulations.

    Risk Management

    Embed operational risk management and reporting as an integral part of the business process.
    Ensure that adequate and appropriate systems and controls are in place to comply with Group and Business policies, procedures, standards and codes.
    Monitor all major risk issues and concentrations. Where appropriate, direct remedial action.
    Ensure strategic execution of Trading Activities remains within the agreed Risk Appetite and Portfolio Standards.
    Achieve  growth  in  a  safe  and  well-controlled  manner  and  on  an  end-to-end  basis  – incorporating infrastructure requirements and ensure that they are fit-for-growth.
    Comply with the requirements of the Group AML Policy and Procedures, in particular-
    Comply with local legal and regulatory requirements,
    Remain alert to the risk of money laundering and assist in the Bank’ efforts in combating the vice,
    Adhere to the key principles of knowing our customers, identification and verification,
    Report suspicious activities regarding money laundering and terrorist financing and not to disclose that a report is made – tipping off the customer,
    Adhere to Group and Local record  retention requirements,
    Attend all scheduled training on money laundering and complete related e-learning modules.
    Observe the Group Sanctions Policy and support the implementation of prevailing sanctions.

    Governance

    Promote an environment where compliance with internal control functions and the external regulatory framework is a central priority of the business
    Comply with internal policies, procedures, codes and applicable external laws and regulations and adhere to the expected high standards set out in the FM Code of Conduct
    Support  the implementation of FX Trading East Africa specific strategies and ensure that performance objectives and long term economic profit (EP) goals are met
    Engage with all audit report findings, relevant to the FX Trading business in the region and ensure feedback is acted upon.

    Key Stakeholders
     
    Internal

    East Africa FMMT
    Africa Heads, FX, Rates and Credit
    GM Heads in Region and GM Head of East Africa
    Head of Sales, East Africa
    Head of Global banking
    Head of Structuring, Africa
    Head of Research,  Africa
    Product and Segment Heads, East Africa
    Local traders in East Africa
    Heads of East Africa support functions

    External

    Key clients and potential clients
    Local regulators & other government departments
    Competitors
    Media
    Other Financial Services organisations
    Relevant trade bodies and associations (e.g. Chambers of Commerce)
    Power-Brokers and Policy Influencers
    Leaders and Influencers in business, cultural and community activities

    Our Ideal Candidate

    Experiences in the banking industry and financial markets, including demonstrated success in a similar role.
    ACI certification is a must.
    The incumbent should posses a sound knowledge of economics and should be able to apply it while interpreting data.
    Extensive experience in Dealing.  Computer skills are essential.
    Must possess sharp business acumen (including ability to assess risk and appropriate levels of return), strong leadership qualities, excellent interpersonal skills and multi cultural awareness and sensitivity
    Ability to manage geographically dispersed and highly varied customer and product base

  • ICS Risk Analyst Head, Corporate Affairs and Brand & Marketing, Kenya & East Africa

    ICS Risk Analyst Head, Corporate Affairs and Brand & Marketing, Kenya & East Africa

    We’re committed to promoting equality in the workplace and creating an inclusive and flexible culture – one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.
    The Role Responsibilities
    We are establishing a capability to successfully implement and embed the new Information and Cyber Security (ICS) Risk Type Framework (RTF) into Africa and Middle East (AME) countries to bring consistency in the identification and mitigation of ICS Risks.  The ICS 1st Line Risk Manager, will report to and support the Head of ICS, to drive the adoption and implementation of the framework across the countries. 
    This role will require hands on approach to understand and support the countries on the ICS RTF to maximize risk reduction and capability improvement, while meeting compliance and legal obligations, and minimising client impact. The role will require to have end-to-end view of all ICS activities with support to regular risk assessment, tracking, follow up and reporting at the relevant forums.
    The ICS 1st Line Risk Manager will provide exceptional leadership, maintain highly constructive relationships with key stakeholders, and possess strong security risk framework knowledge to mobilize effort and commitment.

    ICS 1st Line Risk Manager will execute a robust and efficient plan to rollout ICS RTF by working with key stakeholders including COOs/CIOs direct teams, ICS RTF Implementation Programme teams, Office of the CISO and Security technology teams. The plan will incorporate digital footprint discovery, risk assessment, definition and implementation of controls as guided by the ICS RTF and tailored to the relevant areas.
    Supporting the Regional Head of ICS in the implementation of the ICS Risk framework including working with stakeholders to identify, assess and rate the information assets, build out the risk profile per the framework, initiate risk assessments and put together treatment plans.
    Use qualitative and quantitative data sources to validate Key Control Domains (KCD) and associated controls, accelerate risk assessment process, validate business risk profile and develop action plans to remediate to bring ICS risk back into appetite.
    Follow up on identified thematic cyber issues, develop processes to address issues from re-occurrence and ensure cyber hygiene across the whole portfolio.
    Provide regular status updates including progress, top risks and issues to the respective country and regional forums for the relevant domains. Track RAG status, key milestones, risks, dependencies and issues.
    Interface with the Business and Country ICS Leads to assist with sharing of risk profiles, advising on cyber risk issues and addressing areas of concern.
    Interface into Technology forums to ensure security technologies are operating with input from countries and be actively involved in the roadmap of these technologies by providing regional/country input.
    Development of risk treatment plans for the assigned areas in conjunction with the business and technology teams. Interface with other areas to ensure dependencies are known and prioritised. Negotiate timelines to ensure proper remediation by maintaining support and organizational alignment.
    Adapt to emerging and horizon risks and address issues to maximize outcomes. Urgent and timely action for risks and issues which adversely impact cyber risk profiles.
    Re-planning and prioritising as required to maximise risk reduction.
    Coordinate and plan for cyber crisis management exercises, build response and recovery capabilities, workarounds, ensure up to date playbooks etc.
    Assist with other cyber activities underway

    Strategy

    Ensure effective prioritisation and application of industry best practice into the ICS RTF and ICS country risk.
    Identify changes to plan required in terms of additional components, reprioritisation to anticipate and respond to changes.
    Learn from the recent regional and global cyber events and build into strategy to address current and emerging risks.

    Region/Country

    Maintain strong stakeholder engagement with other COO ICS teams, Chief Information Security Office teams, ICS RTF Implementation Programme teams and Security Technology teams.
    Establish and maintain working groups across domains to progress the framework roll out.
    Escalate appropriately to ensure Head of ICS is briefed, and necessary decisions are made in a timely manner.

    Risk Management

    Manage the rollout of the ICS RTF professionally and efficiently, closely tracking timeline commitments for provision of information and action plans, and for validation of actions taken.
    Ensure adoption of security tooling and capability to address ICS risk tactically and strategically.
    Address and adopt response and recover capabilities and assist with cyber crisis management exercises, playbooks etc.

    Governance

    Support the Head of ICS, on running periodic working groups and ensuring proper rollout of the ICS RTF.
    Assist with pulling together Risk papers going to various Risk committees within the region.
    Manage actions coming out of various risk and compliance forums.

    Regulatory & Business Conduct

    Display exemplary conduct and live by the Group’s Values and Code of Conduct.
    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
    Support the assigned countries/ICS TRP to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] *
    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

    Key Stakeholders

    Strong stakeholder engagements with COO ICS teams, Chief Information Security Office teams, ICS RTF Implementation Programme teams and Security Technology teams.

    Other Responsibilities

    Keep abreast of any new developments in the ICS risk frameworks globally, participate in industry and external discussions.

    Our Ideal Candidate

    Possess one or more technical certifications such as MCSE, CEH
    Undergraduate degree in Computer Science, Engineering or related field (required)
    Master’s degree a related field (optional)

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