Jobs Kenya

Company Details: Company Information Standard Chartered Kenya, whose official name is Standard Chartered Bank Kenya Limited, but is sometimes referred to as Stanchart Kenya, is a commercial bank in Kenya.

  • Priority Relationship Manager

    Priority Relationship Manager

    The Role Responsibilities
    Strategy
    Responsible for team targets by driving profitable revenue and volume growth from the portfolio with a focus on deepening of existing customer relationships and cross sell thereby improving market and customer share of wallet with the Bank
    Key Responsibilities:

    Portfolio growth
    Revenues growth
    Cost Management
    Service Excellence
    Operational Excellence and Compliance

    Business
    Engaging and deepening activities:

    In consultation with the BM/STM, draw up monthly plans for achieving new business and customer acquisition goals committed.
    To foster and deepen client relationship by providing regular market information updates and trend analysis on international equities, unit trust, bonds and other investment instruments and follow up calls / visits to assist them in their investment decisions.
    To conduct regular checks on market trends and competitors’ programme offering and activities. This is to assist /initiate efforts to increase product differentiation and enhance attractiveness of programme.
    To plan, target and cross-sell integrated business financial services to Priority clients who are self-employed professionals and businessmen.
    Proactively engaging with the “Hidden Affluent” by having complete knowledge of the clients in terms of the profile & assets to create analytics-backed next best conversation
    Sound knowledge in Needs/Anchor products such as: Wealth & Mortgage, CASA, CC & etc.

    To acquire from individual client referrals and actively engaging them during the first 3 months by:

    meeting the client in person to discuss on advisory needs (once a month/quarter)
    connect client with specialists
    set up products holding
    conduct/connect for periodic CDD
    conduct fulfilment & activate

    Supporting the client on any client-initiated needs by:

    Proactively reaching out to client for advice discussions
    Delivering on transactions, service requests, mobile/online training
    Updating CDD
    Managing Client’s credit situation

    Processes

    Refer most servicing activities to Client Servicing Managers (as and when request by clients)
    To recommend improvements in operational processes, procedures and products based on customer feedback to ensure constant enhancement of service levels and efficiency.
    To comply with all applicable money laundering prevention procedures and, in particular report any suspicious activity to the Unit Money Laundering Prevention Officer and line manager.

    Risk Management
     

    Ensure meeting clients requirements while ensuring compliance with all regulations and controls as set by the Bank and external regulatory authorities by all staff.
    Read, understand and comply with all provisions of the Group Code of Conduct.
    Sound knowledge of all aspects of general banking, retail operations and credit operations /

    deposit and lending products / inspection and audit requirements, as applicable.

    Awareness of all the policies and procedures issued in relation to money laundering prevention.
    Ensure CDD compliance for all new to bank and existing customers.
    Ensure zero operational loss and effective complaint management.
    Report any suspicious transaction immediately to the supervising officer of Fraud Control
    Ensure strict compliance and responsible for achieving and maintaining satisfactory audit rating

    Regulatory & Business Conduct

    Display exemplary conduct and live by the Group’s Values and Code of Conduct.
    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
    Lead the Kenya Affluent to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] *
    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

    Key Stakeholders

    Priority Wealth Specialist
    Branch Managers
    Priority Client Service Manager
    CDD

    QUALIFICATIONS:

    C.I.S.I Training Required.
    Relationship Management Trainings

    Apply via :

    scb.taleo.net

  • Senior Incubator, SCV Kenya

    Senior Incubator, SCV Kenya

    SC Ventures (“SCV”) was established in 2018 with the purpose of “Rewiring the DNA in Banking” by bringing three distinct areas together:
    The eXellerator Lab, enabling innovation at large in the Bank.  Allowing entrepreneurially minded colleagues, known as “Intrapreneurs”, to develop ideas into products, services or new business models. Collaboration with fintech companies, supported by the SC Ventures Fintech Bridge, Proof of Concept (“POC”) framework and POC funding and extends to client engagement on co-creation activities.
    The Innovation Investment Fund (“Fund”), tasked to acquire minority stakes in fintech companies (“fintechs”) whose technology has been successfully validated in the Group and is progressing to production (i.e., continuing use), subject to commercial due diligence.
    Venture building, exploring new business models (“ventures”), with the objective of providing ‘optionality’ for the Group in the way it engages existing and new customers and markets. These adopt a start-up model, operating independently of the Group’s existing businesses, funded in a venture capital fashion, and under a different governance and risk management framework.
    There is a global team of “Members” (excluding individual ventures), including dedicated colleagues from the Group’s support functions, based in Singapore, Hong Kong, Shanghai, Nairobi, London and San Francisco.                                       
    As the Senior Incubator you will:

    Manage key ventures in our portfolio from end-to-end: Incubation, Acceleration and Commercialisation

    Provide support to intrapreneurs across ideation, acceleration, investment and commercialisation stages.
    Serve as a Mentor to grow the key skillset and mindset required for effective successful ventures and ongoing operation. 
    Provide high-quality coaching and advisory support to intrapreneurs along their journeys. 

    Work along with other team members to develop ventures at their various stages and help passionate intrapreneurs take their ventures into success stories.

    Help ventures develop their go-to-market strategies and financial projections
    Ensure tight management of milestones and progress of intrapreneurs and venture leads; Guide & support start-ups for Brain Trust activity.
    Provide continued strategic and intensive guidance to entrepreneurs in areas such as business modelling, sales, and marketing, financing, fundraising, overall strategy, operations etc. 
    Be the switchboard for intrapreneurs to access relevant resources and connections within the bank and outside when required

    Regulatory & Business Conduct

    Display exemplary conduct and live by the Group’s Values and Code of Conduct.
    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
    Lead SC Ventures Kenya to achieve the outcomes set out in the Bank’s Conduct Principles
    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

    Skills & Requirements

     At least 5-10 years of relevant work experience with experience working with entrepreneurs, start-ups labs, incubators, VCs or incubation consultancy
    Good understanding of the entrepreneurship and Venture Capital ecosystem.
    Built FinTech businesses in regulated environment
    Strong Team and Stakeholders Management skills: ability to motivate, communicate at different levels, train, mentor and lead the ventures throughout the process 
    Passionate about start-ups, Technology and Fintech
    Competitive spirit with demonstrated ability to strive in a competitive environment 
    Highly resilient, committed, leadership, strategic, ability to work under pressure, team player, innovative with excellent communication, presentation and influencing skills
    Ideally a post graduate education

    Apply via :

    scb.taleo.net

  • Regional Head-Sustainability & Community Engagement, AME Head,Cyber Partnerships & Communications

    Regional Head-Sustainability & Community Engagement, AME Head,Cyber Partnerships & Communications

    The Role Responsibilities
    Strategy

    Lead and co-ordinate the regions sustainability and community engagement strategy ensuring consistency with the bank’s brand promise and alignment with the Group strategy and challenges.
    Lead and monitor the Bank’s Community Investment programmes in the region and provide oversight over the development of the Bank’s Community Investment Strategy and delivery of the Bank’s five core community investment programmes, including GOAL and Futuremakers
    Drive direction and implementation of the Bank’s employee volunteering programme
    Lead strategy development and agenda to ensure the Bank remains industry leading in sustainability.
    Provide direction and co-ordination to businesses, functions and relevant Regional/Country CEOs to develop and execute their agreed engagement strategies on sustainability priorities and ensure alignment with the overall Group strategy.
    Provide a challenging sustainability face to the business agenda through dialogue, workshops and engaging conversations.
    Alignment to Head Corporate Affairs and Brand/Marketing (CABM) AME to drive the regions sustainability strategies and priorities.
    Engage with stakeholders across the Bank to embed the Bank’s sustainability strategy and coordinate the Bank’s country sustainability networks.

    Business

    Development and implementation of community engagement strategy consistent with the business strategy.
    Effective monitoring and management of community investment spending in the across the network and effective control of the Bank’s fund-raising activities.

    Processes

    Responsible for input to the Country Sustainability/ Community engagement strategy.
    Ensure strict compliance with all regulations and controls as set by the Bank and external regulatory authorities by all staff
    Provide support to the team in ensuring that we achieve and maintain satisfactory audit rating
    Maintain accuracy and full compliance for the Sponsorship and Donations Policy
    Ensure good business judgement through following the group Gift and Entertainment Policy and Procedures
    Manage the KCSA and Operational Risk standards for Sustainability in the Region
    Where possible identify areas for process improvement and recommend ways to increase functional effectiveness and improve operational efficiencies
    Ensure effective system for timely and high-quality reporting and intelligence on sustainability and community engagement/ investment initiatives.

    People and Talent

    Able to share and advise on best practices and emerging developments across the country/cluster
    Enhance leadership capability and create a culture of talent development and empowerment in both functions. Champion capability and training requirements for the CA and B&M teams
    Lead through example and build the appropriate culture and values. Set appropriate tone and expectations from their team and work in collaboration with risk and control partners.
    Be an effective agent of change and a role model within the bank
    Develop a people culture which encourages and champions change among employees in the daily workplace

    Risk Management

    Provide leadership around Risk Management, both reputational and operational to ensure they are proactively identified and mitigated in country and all issues are timely reported/escalated in line with Group and local policies and procedures
    Responsible for identifying, assessing, monitoring, controlling and mitigating risks pertaining to Corporate Affairs, specifically the Sponsorships & Donations policy
    Awareness and understanding of the key risks facing country/region/group and to the function
    Demonstrate a shift towards anticipation of risk
    Work with Corporate Affairs and Brand & Marketing to mitigate any reputational risks
    Act as a gatekeeper for all sponsorship and donations approvals as part of ORF

    Governance

    Oversee governance of community sponsorships and donations made by the Bank, fundraising policies and procedures.
    Ensure adherence to the Risk Management Framework, Group Code of Conduct and various Policies, Procedures and Guidelines of the Bank by the Corporate Affairs, Brand & Marketing team
    Responsible for delivering effective governance, capability to challenge fellow executives effectively, and willingness to work with any local regulators in an open and co-operative manner.
    Accountability for the Sustainability scorecards
    Awareness and understanding of the regulatory framework, in which the group operates, and the regulatory requirements and expectations relevant to the role

    Regulatory & Business Conduct

    Display exemplary conduct and live by the Group’s Values and Code of Conduct.
    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
    Support Corporate Affairs and Brand & Marketing team to achieve the outcomes set out in the Bank’s Conduct Principles: The Right Environment.
    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
    Embed the Group’s Values and Group Code of Conduct to ensure adherence with the highest standards of ethics. Comply with relevant policies, processes and regulations, as part of the culture. Lead by example by displaying exemplary conduct behaviours and take personal responsibility for:
    The conduct of individuals in Corporate Affairs and Brand & Marketing, ensuring behaviours set out in the Group Code of Conduct are followed. 
    Corporate Affairs and Brand & Marketing achieving the outcomes set out in the Conduct Principals and Pillars. 
    Both direct and indirect/dotted line managers are individually accountable to proactively communicate, collaborate and agree on the conduct ratings of employees.

    Key Stakeholders
    Internal – functional

    Country Heads of Corporate Affairs and Brand & Marketing
    Regional Head of Corporate Affairs and Brand & Marketing
    Group Sustainability

    Internal – regional and country level

    Cluster and Country CEOs
    Cluster and Country Business Heads
    Cluster and Country Functions Heads
    Legal and Compliance Heads

    External

    Vendors and suppliers
    Network with regional peers in the industry and other sectors
    Community partners / Project implementation NGOs

    Other Responsibilities

    Establish strong links with outside bodies and lead the relationships where designated – for example industry associations, academia, think tanks, diplomatic missions and other networks of opinion formers to promote the Bank’s position.
    Lead internal reporting on sustainability and community engagement to country/regional senior management
    Promote external thought leadership on sustainability through in-country local and international forums and selected roadshows.
    Promote internal understanding of sustainability through internal communication campaigns, creative media and dialogue.
    Embed Here for good and Group’s brand and values in Sustainability
    Perform other responsibilities assigned under Region, Country, Business or Functional policies and procedures.

    QUALIFICATIONS:
    Key Behaviours 

    Ability to work with senior management to develop and roll out approved strategy.
    Influencing across of a culturally diverse team across functions and geographies without direct reporting line.
    Responsibility and perseverance.
    High standards of professional integrity.
    Experience within Sustainability/ Community investment area.
    Experience working within the financial services industry would be highly desirable.
    Degree educated or equivalent
    Prior experience engaging with NGO partner/ senior government officials.
    Strong team orientation, working effectively in virtual International teams
    Enjoys challenges and strives to Continuously Improve the Way we Work

    Functional

    Strong proven experience in sustainability and community engagement
    Degree educated or equivalent
    A proven track record of developing and delivering sustainability and community engagement initiatives
    Strong track record in a reputable organization – preferably an international organization

     Talent, Skill & Knowledge

    Proven experience of managing NGO relationships
    Existing network of sustainability contacts at Regional level
    Strategic acumen
    Conceptual thinking – able to structure and organize
    Execution orientation – able to execute and deliver results
    Service and customer centricity
    Influencing and networking
    Presentation and communication
    Ability to manage in a geographically and culturally dispersed environment

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Straight2Bank NextGen Service Manager

    Straight2Bank NextGen Service Manager

    The Role Responsibilities

    Client Service

    Primary point of contact for portfolio of Premier clients for professional advice, enquiries, complaints, resolving of discrepancies and transactional errors w.r.t S2B NextGen channel
    Provide the highest standard of client service in response to client enquiries and complaints, so as to create improved, lasting relationships with our clients
    Responsible for client satisfaction with service arrangements and delivery
    Work with internal stakeholders to provide end-to-end query resolution to client satisfaction
    Ensure that client SLAs are met
    Responsible for effective service recovery process through complaint logging and handling
    Maintain a professional SCB image through all interactions with clients
    Log and manage all service interactions (enquiries, complaints, incidents, client visits etc.) within GEMS and / or other relevant systems to ensure that client data is captured and available for client insights / analysis and identification of improvement initiatives

    Premier Service Management

    Leverage on metrics and client insights to understand Premier clients’ needs, and continually identify opportunities for improvements in service, product solutions, utilisation and optimising channel usage, up-selling and cross-selling etc
    Work closely with Front Office Teams as product/ channel service specialist in country
    Participate in periodic Service Reviews for Premier clients
    Review service performance with the clients and generate ways to continuously improve service standards
    Provide pro-active client updates
    Deliver product / channel training to Premier clients within the portfolio
    Make proactive calls on Premier clients to improve the utilisation level of facilities, increase transaction volume, and identify opportunities for channels and referrals for the business
    Build trusted partnerships with clients at the daily transactional / operational level
    Proactive management and end to end ownership of client complaints and incidents re. channel, through close collaboration with various internal stakeholders, whilst providing regular updates to clients as well as internal partners such as RMs, Product Sales, other Front Office Teams and SSMs.

    Risk & Control

    Comply with Operational Risk Framework for client service processes including but not limited to client identification, complaints and enquiry handling
    Comply with applicable Money Laundering Prevention Procedures and, in particular, report any suspicious activity to the Unit Money Laundering Prevention Officer and Line Manager
    Adhere to policies including escalation and compliance requirements, and follow any other relevant internal controls and procedures as they relate to process, products, policies and regulations

    Operational Excellence

    Identify and assist in the implementation of service and efficiency improvement initiatives and facilitate transfer of best practice

    Conduct

    Embed the Group’s values and code of conduct, to ensure adherence with the highest standards of ethics, and compliance with relevant policies, processes and regulations among employees
    Understand and ensure compliance with, in letter and spirit, all applicable laws, regulations and guidelines including those governing securities activities, company law, anti-money laundering, terrorist financing and sanctions; the Group’s policies and procedures; and the Group Code of Conduct. Take personal responsibility for understanding the risk and compliance requirements of the role. Effectively and collaboratively identify, escalate, mitigate and resolve risk and compliance matters.
    Ensure all within direct reporting hierarchy are compliant with all laws, regulations, guidelines, Group policies and procedures and the Group Code of Conduct

    Key Relationships

    External clients
    Respective Product Operations Team Leaders, and Operations Head in country
    RMs & Business Managers
    TB Product & Sales Managers
    Segment Service Managers
    Head Client Experience, CCIB in country
    Country CIO
    GBS Product Operations Teams e.g. Premier Service Fulfilment Teams
    Technology partners e.g. PSS, Collective Intelligence & Command Centre

    Our Ideal Candidate

    Knowledge and Skills

    Product Knowledge: Strong product / process knowledge wrt S2B and S2B NextGen channel. Familiarity with migration process from S2B to S2B NextGen
    Client Knowledge: Knowledgeable in current and proposed client requirements preferably with S2B. Current experience in active client management.
    Collaboration skills: Excellent collaboration skills and ability to work effectively in a team especially with product / channel operations partners.
    Stakeholders / Clients: Highly experienced in engaging effectively with Business stakeholders, and Clients (from a service, not necessarily sales perspective)

    Personal Effectiveness

    Detailed orientated, team player, takes end to end ownership
    Has a drive for results to support/grow the business, sustain intensity & optimism while focusing on delivering excellent service to clients
    Has excellent communication, influencing and negotiation skills to effectively manage internal and external stakeholders
    Able to establish and maintain effective working relationships with peers and business partners
    Comfortable with direct client and business partners interaction, with proven client interaction abilities
    Client focused
    Excellent interpersonal skills and positive attitude
    Strong analytical, problem solving, ideation and time management skills

    Qualification

    Minimum of 4 years’ experience in Banking and / or Service
    Languages: English and/or local language skills as relevant to country requirements

    Apply now to join the Bank for those with big career ambitions.

    To view information on our benefits including our flexible working please visit our career pages. We welcome conversations on flexible working.

    Apply via :

    scb.taleo.net

  • Regional Project Manager – IBOR Transition Programme (Contract)

    Regional Project Manager – IBOR Transition Programme (Contract)

    The Role Responsibilities
     
    The role-holder is responsible to lead/support initiatives within the IBOR Transition Programme impacting CCIB clients and GAMs/FAMs/Sales reps, at the same time be the champion on project management activities, driving a value-driven change management approach. A multi-faceted candidate is sought who:
     

    Demonstrates a dynamic role which can shift between change manager / product owner / project manager / business analyst depending on the regional requirement for CCIB client engagement
    Ensures business needs are well understood and delivered
    Supports/leads project management and change management activities ensuring business readiness
    Leads by example change management best practice on initiatives driven by the CCIB Client Engagement workstream
    Maintains a balanced approach in project management and change delivery that aims to maximise ROI, minimize rework, and ensure solutions are built for the long term
    Raises awareness and understanding of change management best practice (within/beyond the bank)
    Ensures roles and responsibilities defined are observed and hence drive the right level of accountability

    Key responsibilities are:

    Conduit between the IBOR Central Team, GAMs and FAMs
    Review Client Data Quality and updates when client information may change
    Liaison with the CCIB Outreach Team
    Liaison with GAM / FAM and relevant product sales teams
    Sourcing SME Knowledge (with the IBOR Central Team)

    Regulatory & Business conduct

    Display exemplary conduct and live by the Group’s Values and Code of Conduct
    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

    Other Responsibilities

    Leverage the opportunity provided by Corporate Social Responsibility to enhance the Group’s internal and external reputation and indirectly influence the bottom line.
    Promote the Group’s brand and Here for good with clients and regulators.
    Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.
    Maintain effective communication with key stakeholders and staff.

    Key Stakeholders

    Regional GAM/FAM/Product reps managing CCIB client relationships
    Regional GB / CB Product MT members
    Country Business Heads, regional / Country COOs and their representatives
    IBOR Central team
    Workstream / PSC leads and Project Managers for the CCIB Client Engagement workstream
    CCIB Client Outreach Team
    The broader IBOR Programme team

    Our Ideal Candidate
     
    The candidate must be a self-motivated, proactive and resourceful with the ability to work in a fast-paced environment against an uncertain regulatory back-drop. Additional qualifications:
     

    Good knowledge of CCIB client requirements
    5-7 years’ experience/knowledge preferred in project and change management principles, approaches, methodologies, tools and phases of the project lifecycle (both Waterfall and Agile)
    Preferably PMP / Agile Project Management;
    Excellent working knowledge of MS Excel (pivot tables, v-lookups, etc.) PowerPoint, MS Outlook, Visio, and Microsoft Project desirable
    Previous experience working on a regulatory transformation initiative
    Excellent multitasking and prioritizing skills
    Resilient and tenacious, able to deliver amidst ambiguity and tight timelines.
    Ability to clearly articulate complex issues concisely and problem-solving skills
    Able to look at issues holistically and to propose effective solutions that exhibit sound judgment, risk management, and business understanding
    Strong ability to influence people without direct authority
    Able to work and communicate effectively at all levels of the organization and with cross-functional teams spread across multiple geographies
    Strategic thinker with sharp analytical and creative problem-solving skills
    Ability to work independently and be self-motivated
    Experience communicating to and influencing a variety of audiences with strong written and verbal communication skills
    Strives to do the “right thing”, not just the “easy thing”
    Must be a team player and able to work collaboratively with and through others
    Is effective in unifying and creating teams of people with disparate skills and personalities
    Is courageous and decisive, prioritises effectively, maintains a clear focus and sees action through to delivery
    Builds trust and demonstrates integrity in all circumstances

    Apply now to join the Bank for those with big career ambitions.

    To view information on our benefits including our flexible working please visit our career pages. We welcome conversations on flexible working.

    Apply via :

    www.aplitrak.com

  • Head, Sustainable Finance, AME

    Head, Sustainable Finance, AME

    The Role Responsibilities
    The Head of Sustainable Finance AME will drive sustainable finance origination and revenues, develop strong client relationships and be seen as expert in SF by internal and external stakeholders, manage the specific risks that arise SF transactions, be a centre of excellence and support to regional client and product teams, and develop the regional strategy.
    This person will need to be able work closely with regional and country MT to develop and track country revenue budgets across CCIB as well as supporting the regional Private Bank and Retail Bank as appropriate. In particular, the successful candidate will be responsible for the growth development and implementation of client strategies related to sustainable finance and environmental and social risks. This included strategic client engagement and transaction origination.   
    With rapid development of regional regulations or policies the role will require leadership in or establish regional working groups with regulators, commercial & development institutions and industry leaders .
    The Regional Head will also be responsible to the development and implementation of new product or sector strategies supporting the bank embed sustainability is all aspects of the business.  Underlying this the AME Head will be required to have, build and maintain a strong understanding of environmental, social and regulatory risks relevant to client and the bank.  
    Our Sustainable Finance team serves as a centre of expertise on a broad set of ESG topics, providing thought leadership, strategic advice and transaction support for SCB’s clients. The group sits within the Commercial, Corporate and Institutional Bank and works with sales and coverage teams to identify and deliver on ESG-related advisory and product opportunities.
    The Role described below is for an experienced and self-driven individual who will be responsible for the regional business growth and development.
    Strategy

    Work closely with regional MT to development and supplement a regional business growth strategy. With a strategic vision to become the industry wide regional sustainable finance leader 
    Work closely with the Head of Sustainable Finance to develop and execute a plan that would make SC the Bank best known for Sustainable Finance by our clients and other stakeholders. Works closely with the wider SF team, coverage and product leaders to develop and understanding of the competitive landscape and identify prospective partners who can address customer needs and accelerate growth
    Work closely with group corporate affairs to build a regional internal / external stake strategy promoting sustainability. Ensuring a consistent messaging to the internally and to the wider market

    Business

    Drive new sustainable finance transactions and origination
    Have a good understanding of the regional client base and proactively build pipeline, identifying core industries and regional priorities i.e. proactively embedding sustainability across all belt and road developments
    Be able to work with relationship teams to develop client transition plans that’s encourage decarbonisation in the region and supporting this transition with the banks products and services
    Maintain an understanding of regional multilateral appetite as they grow to support sustainable finance and provide cross regional support to access regional liquidity
    Maintain an understanding of international capital markets and investors preferences
    Provide support to regional origination teams by providing insight into sustainable finance structures, environmental and social risks and developing regulations. Empower the frontline to proactively engage clients on this important topic
    Proactively keeping abreast of regional global, and industry developments, assess implications and align and develop Bank relevant initiatives across businesses in response to regulatory and industry development in sustainable finance

    Processes

    Responsible for coordinating with stakeholders in cross-functional teams on the design, execution, and measurement of client or segment strategies

    People and Talent

    Manage and coach regional headcount as well work to develop global sustainable finance team as a centre for excellence in the bank
    Training and capacity building of the regional origination, and risk teams

    Risk Management

    Build and maintain an understand on environmental and social risks across industry classes
    Safeguard the bank against reputation risk damage but proactively developing sustainable finance structures that are in line with global industry best practices
    Encourage good and proactive management environmental, social, regulatory, reputational and ethical risks governance across by all areas of the business
    Take the initiative regarding regulatory, reputational and ethical matters, taking the initiative for providing proactive advice to clients

    Governance

    Ensure regional compliance with the sustainable finance governance structure and environmental and social risk management policies
    Chair Regional AME working group promoting proactive origination as well as early identification and management of reputation risks  
    Awareness and understanding of the regulatory framework, in which the Group operates, and the regulatory requirements and expectations relevant to the role.
    Responsible for delivering ‘effective governance’; capability to challenge fellow executives effectively; and willingness to work with any local regulators in an open and cooperative manner.
    Able to develop and manage the relevant governance for any client partnerships

    Regulatory & Business Conduct

    Display exemplary conduct and live by the Group’s Values and Code of Conduct
    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct Principles: Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment
    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
    Adhere to local and international regulator  prescribed responsibilities and policies

    Key Stakeholders

    Regional management, product, and client teams
    Global Head of Sustainable Finance
    Global Head of Environmental Social Risk Management
    Global Sustainable Finance Team
    COO CCIB, GB, FM, TB, CF
    External: The Bank’s customers, competitors, regulators, investors and partners

    Our Ideal Candidate

    Degree (BA or equivalent)
    Relevant banking experience in Origination, FM, Corporate Finance, DCM, Product
    Knowledge and experience across multiple products preferred
    Knowledge of environmental and socials risks and ESRM policies of the bank
    Ability to promote good teamwork, collaboration and management of conflict across stakeholders  
    Ability to independently drive initiatives with minimum hands-on supervision
    Client focused with ability to establish and leveraging high impact relationships and presenting creative solutions
    Strong communication skills and stakeholder management skills
    Delivery and execution focused
    Able to influence and engage with C level executives
    Ability to work with lots of moving parts and complexity
    Data driven and leads with a scientific approach to data and delivery
    Change management, and program management expertise
    Highly skilled in creation of briefing materials, report writing and preparation of presentations

    Apply now to join the Bank for those with big career ambitions. 
    To view information on our benefits including our flexible working please visit our career pages. We welcome conversations on flexible working.

    Apply via :

    scb.taleo.net

  • Cluster / Country Security Manager

    Cluster / Country Security Manager

    The Role Responsibilities
    Country Responsibility
    In order to provide a safe working environment for the Banks staff, clients and visitors the security manager is required to monitor the security related risks faced by the Group within the Country and take pro-active measures to reduce risk and minimise loss and communicate incidents to senior management and provide them with professional advice on all aspects of security.

    Provide proactive advice and support to the Country Management Team on all aspects of security management.
    Ensure efficient delivery of the Security requirements outlined within the MSA / LSA.

    Fulfil the requirements of the Country Security Manager as outlined in and The Groups Security Operating Standards (GSOS) . To recommend areas where it is necessary the exceed the requirements of GSOS to address country

    specific threats faced by the Bank to an acceptable level of risk.
    Ensure the application of GSP 1 and GSP 2 at a country level.
    Develop and maintain a security laws and obligations register and ensure that the Bank meets and evidences compliance with all local regulatory requirements.
    Maintain Property Function-Dispensation/Exemption Management  in the event that Security arrangements do not meet the requirements of the Banks standards.
    Manage and develop the Security Control Room function and facilitate the retrieval AC and CCTV data to support reports and investigations in accordance with the relevant procedures.
      Coordinate the commission and acceptance of AC, CCTV and Alarms systems.
    Develop an LCR schedule for all locations and establish budgets to enable.
    Manage budgets efficiently and ensure projects are delivered on time and within budget to agreed standards. Actively identify opportunities for cost savings through simplification or cross-party collaboration.
    Direct of provide input to incident investigations, ensuring any corrective action required associated paperwork is completed within an appropriate timeframe.
    Support the H&S manager is the delivery of Groups S&S campaigns and events
    Drive a culture of incident reporting via the Banks incident reporting platform (MetricStream) and ensure security risks are adequately managed
    Provide advice and support to relevant crisis management and business resilience teams.
    Maintain regular liaison with Protective Intelligence to raise awareness of situations that may or may not have an adverse impact on the Bank (country and cluster)

    Quality Assurance:

    Facilitate to collection of data for CSTs and support Group Safety and Security, Group Property and Group Internal Audit where required.

    Reporting

    Fulfil the reporting requirements of the MSA / GSOS.
    Identifying and communicating areas of improvement and best practice, to the HoP / CMT.
    Coordinating account communication on system updates, legislation changes and/or other business updates.
    Any other reports required for support the Group Property Agenda

    Cyber Security:

    Act a Cyber Security Champion to assist in the implementation of the Cyber Security programme.

    Cluster Responsibility
    The primary function of the cluster security lead is to provide support to country security managers while not removing the responsibility they have to manage security risks at source.
    The secondary role is to raise the level of consistency of the quality all aspects of security operations within the cluster, and amongst clusters. As such the cluster lead will be  required to:

    Mentor, coach and motivate country security managers. Providing necessary support, advice and training. Monitor security culture and provide support to improve the security culture in the cluster
    Provide assurance that Group security policies, strategies, standards and guidelines are being implemented within the cluster.
    Threat Monitoring: Monitor and assess threats within the cluster to ensure pro-active measures are taken to mitigate potential risk to the Bank’s operations, customers and staff.
    Technical Assistance: Provide assurance that any installations of security technology including access control, CCTV and security alarms are inline with GSOS.
    Property Due Diligence – Review and approve due diligence of new premises, layouts, fit-outs and other Security related details of new projects
    Quality Assurance: Carry out other second line assurance activities such as reviewing GSOS GAP Analysis, the relevance of dispensation, the quality and consistency of procedures. The accuracy of location risk assessments. The development and maintenance of Security Obligations registers. Monitor and verify the closure of action items linked to Security in MetricStream
    Reporting: Collate cluster reports ensuring accuracy and timely submission
    Contingency Planning / Business Continuity /  Crisis Management. Actively participate in the preparation for and management of any crisis / emergencies that affect countries in the cluster.

    Apply via :

    scb.taleo.net

  • Head, Sustainable Finance, AME

    Head, Sustainable Finance, AME

    The Role Responsibilities

    The Head of Sustainable Finance AME will drive sustainable finance origination and revenues, develop strong client relationships and be seen as expert in SF by internal and external stakeholders, manage the specific risks that arise SF transactions, be a centre of excellence and support to regional client and product teams, and develop the regional strategy.

    This person will need to be able work closely with regional and country MT to develop and track country revenue budgets across CCIB as well as supporting the regional Private Bank and Retail Bank as appropriate. In particular, the successful candidate will be responsible for the growth development and implementation of client strategies related to sustainable finance and environmental and social risks. This included strategic client engagement and transaction origination.   

    With rapid development of regional regulations or policies the role will require leadership in or establish regional working groups with regulators, commercial & development institutions and industry leaders .

    The Regional Head will also be responsible to the development and implementation of new product or sector strategies supporting the bank embed sustainability is all aspects of the business.  Underlying this the AME Head will be required to have, build and maintain a strong understanding of environmental, social and regulatory risks relevant to client and the bank.  

    Our Sustainable Finance team serves as a centre of expertise on a broad set of ESG topics, providing thought leadership, strategic advice and transaction support for SCB’s clients. The group sits within the Commercial, Corporate and Institutional Bank and works with sales and coverage teams to identify and deliver on ESG-related advisory and product opportunities.

    The Role described below is for an experienced and self-driven individual who will be responsible for the regional business growth and development.

    Strategy

    Work closely with regional MT to development and supplement a regional business growth strategy. With a strategic vision to become the industry wide regional sustainable finance leader 
    Work closely with the Head of Sustainable Finance to develop and execute a plan that would make SC the Bank best known for Sustainable Finance by our clients and other stakeholders. Works closely with the wider SF team, coverage and product leaders to develop and understanding of the competitive landscape and identify prospective partners who can address customer needs and accelerate growth
    Work closely with group corporate affairs to build a regional internal / external stake strategy promoting sustainability. Ensuring a consistent messaging to the internally and to the wider market

    Business

    Drive new sustainable finance transactions and origination
    Have a good understanding of the regional client base and proactively build pipeline, identifying core industries and regional priorities i.e. proactively embedding sustainability across all belt and road developments
    Be able to work with relationship teams to develop client transition plans that’s encourage decarbonisation in the region and supporting this transition with the banks products and services
    Maintain an understanding of regional multilateral appetite as they grow to support sustainable finance and provide cross regional support to access regional liquidity
    Maintain an understanding of international capital markets and investors preferences
    Provide support to regional origination teams by providing insight into sustainable finance structures, environmental and social risks and developing regulations. Empower the frontline to proactively engage clients on this important topic
    Proactively keeping abreast of regional global, and industry developments, assess implications and align and develop Bank relevant initiatives across businesses in response to regulatory and industry development in sustainable finance

    Processes

    Responsible for coordinating with stakeholders in cross-functional teams on the design, execution, and measurement of client or segment strategies

    People and Talent

    Manage and coach regional headcount as well work to develop global sustainable finance team as a centre for excellence in the bank
    Training and capacity building of the regional origination, and risk teams

    Risk Management

    Build and maintain an understand on environmental and social risks across industry classes
    Safeguard the bank against reputation risk damage but proactively developing sustainable finance structures that are in line with global industry best practices
    Encourage good and proactive management environmental, social, regulatory, reputational and ethical risks governance across by all areas of the business
    Take the initiative regarding regulatory, reputational and ethical matters, taking the initiative for providing proactive advice to clients

    Governance

    Ensure regional compliance with the sustainable finance governance structure and environmental and social risk management policies
    Chair Regional AME working group promoting proactive origination as well as early identification and management of reputation risks  
    Awareness and understanding of the regulatory framework, in which the Group operates, and the regulatory requirements and expectations relevant to the role.
    Responsible for delivering ‘effective governance’; capability to challenge fellow executives effectively; and willingness to work with any local regulators in an open and cooperative manner.
    Able to develop and manage the relevant governance for any client partnerships

    Regulatory & Business Conduct

    Display exemplary conduct and live by the Group’s Values and Code of Conduct
    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct Principles: Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment
    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
    Adhere to local and international regulator  prescribed responsibilities and policies

    Key Stakeholders

    Regional management, product, and client teams
    Global Head of Sustainable Finance
    Global Head of Environmental Social Risk Management
    Global Sustainable Finance Team
    COO CCIB, GB, FM, TB, CF
    External: The Bank’s customers, competitors, regulators, investors and partners

    Our Ideal Candidate

    Degree (BA or equivalent)
    Relevant banking experience in Origination, FM, Corporate Finance, DCM, Product
    Knowledge and experience across multiple products preferred
    Knowledge of environmental and socials risks and ESRM policies of the bank
    Ability to promote good teamwork, collaboration and management of conflict across stakeholders  
    Ability to independently drive initiatives with minimum hands-on supervision
    Client focused with ability to establish and leveraging high impact relationships and presenting creative solutions
    Strong communication skills and stakeholder management skills
    Delivery and execution focused
    Able to influence and engage with C level executives
    Ability to work with lots of moving parts and complexity
    Data driven and leads with a scientific approach to data and delivery
    Change management, and program management expertise
    Highly skilled in creation of briefing materials, report writing and preparation of presentations

    Apply now to join the Bank for those with big career ambitions. 

    To view information on our benefits including our flexible working please visit our career pages. We welcome conversations on flexible working.

    Apply via :

    scb.taleo.net

  • Cluster / Country Security Manager

    Cluster / Country Security Manager

    The Role Responsibilities

    Country Responsibility

    In order to provide a safe working environment for the Banks staff, clients and visitors the security manager is required to monitor the security related risks faced by the Group within the Country and take pro-active measures to reduce risk and minimise loss and communicate incidents to senior management and provide them with professional advice on all aspects of security.

    Provide proactive advice and support to the Country Management Team on all aspects of security management.
    Ensure efficient delivery of the Security requirements outlined within the MSA / LSA.

    Fulfil the requirements of the Country Security Manager as outlined in and The Groups Security Operating Standards (GSOS) . To recommend areas where it is necessary the exceed the requirements of GSOS to address country

    specific threats faced by the Bank to an acceptable level of risk.
    Ensure the application of GSP 1 and GSP 2 at a country level.
    Develop and maintain a security laws and obligations register and ensure that the Bank meets and evidences compliance with all local regulatory requirements.
    Maintain Property Function-Dispensation/Exemption Management  in the event that Security arrangements do not meet the requirements of the Banks standards.
    Manage and develop the Security Control Room function and facilitate the retrieval AC and CCTV data to support reports and investigations in accordance with the relevant procedures.
      Coordinate the commission and acceptance of AC, CCTV and Alarms systems.
    Develop an LCR schedule for all locations and establish budgets to enable.
    Manage budgets efficiently and ensure projects are delivered on time and within budget to agreed standards. Actively identify opportunities for cost savings through simplification or cross-party collaboration.
    Direct of provide input to incident investigations, ensuring any corrective action required associated paperwork is completed within an appropriate timeframe.
    Support the H&S manager is the delivery of Groups S&S campaigns and events
    Drive a culture of incident reporting via the Banks incident reporting platform (MetricStream) and ensure security risks are adequately managed
    Provide advice and support to relevant crisis management and business resilience teams.
    Maintain regular liaison with Protective Intelligence to raise awareness of situations that may or may not have an adverse impact on the Bank (country and cluster)

    Quality Assurance:

    Facilitate to collection of data for CSTs and support Group Safety and Security, Group Property and Group Internal Audit where required.

    Reporting

    Fulfil the reporting requirements of the MSA / GSOS.
    Identifying and communicating areas of improvement and best practice, to the HoP / CMT.
    Coordinating account communication on system updates, legislation changes and/or other business updates.
    Any other reports required for support the Group Property Agenda

    Cyber Security:

    Act a Cyber Security Champion to assist in the implementation of the Cyber Security programme.

    Cluster Responsibility

    The primary function of the cluster security lead is to provide support to country security managers while not removing the responsibility they have to manage security risks at source.

    The secondary role is to raise the level of consistency of the quality all aspects of security operations within the cluster, and amongst clusters. As such the cluster lead will be  required to:

    Mentor, coach and motivate country security managers. Providing necessary support, advice and training. Monitor security culture and provide support to improve the security culture in the cluster
    Provide assurance that Group security policies, strategies, standards and guidelines are being implemented within the cluster.
    Threat Monitoring: Monitor and assess threats within the cluster to ensure pro-active measures are taken to mitigate potential risk to the Bank’s operations, customers and staff.
    Technical Assistance: Provide assurance that any installations of security technology including access control, CCTV and security alarms are inline with GSOS.
    Property Due Diligence – Review and approve due diligence of new premises, layouts, fit-outs and other Security related details of new projects
    Quality Assurance: Carry out other second line assurance activities such as reviewing GSOS GAP Analysis, the relevance of dispensation, the quality and consistency of procedures. The accuracy of location risk assessments. The development and maintenance of Security Obligations registers. Monitor and verify the closure of action items linked to Security in MetricStream
    Reporting: Collate cluster reports ensuring accuracy and timely submission
    Contingency Planning / Business Continuity /  Crisis Management. Actively participate in the preparation for and management of any crisis / emergencies that affect countries in the cluster.

    Apply via :

    scb.taleo.net

  • Regional Project Manager – IBOR Transition Programme (Contract)

    Regional Project Manager – IBOR Transition Programme (Contract)

    The Role Responsibilities

    The role-holder is responsible to lead/support initiatives within the IBOR Transition Programme impacting CCIB clients and GAMs/FAMs/Sales reps, at the same time be the champion on project management activities, driving a value-driven change management approach. A multi-faceted candidate is sought who:

    Demonstrates a dynamic role which can shift between change manager / product owner / project manager / business analyst depending on the regional requirement for CCIB client engagement
    Ensures business needs are well understood and delivered
    Supports/leads project management and change management activities ensuring business readiness
    Leads by example change management best practice on initiatives driven by the CCIB Client Engagement workstream
    Maintains a balanced approach in project management and change delivery that aims to maximise ROI, minimize rework, and ensure solutions are built for the long term
    Raises awareness and understanding of change management best practice (within/beyond the bank)
    Ensures roles and responsibilities defined are observed and hence drive the right level of accountability

    Key responsibilities are:

    Conduit between the IBOR Central Team, GAMs and FAMs
    Review Client Data Quality and updates when client information may change
    Liaison with the CCIB Outreach Team
    Liaison with GAM / FAM and relevant product sales teams
    Sourcing SME Knowledge (with the IBOR Central Team)

    Regulatory & Business conduct

    Display exemplary conduct and live by the Group’s Values and Code of Conduct
    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

    Other Responsibilities

    Leverage the opportunity provided by Corporate Social Responsibility to enhance the Group’s internal and external reputation and indirectly influence the bottom line.
    Promote the Group’s brand and Here for good with clients and regulators.
    Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.
    Maintain effective communication with key stakeholders and staff.

    Key Stakeholders

    Regional GAM/FAM/Product reps managing CCIB client relationships
    Regional GB / CB Product MT members
    Country Business Heads, regional / Country COOs and their representatives
    IBOR Central team
    Workstream / PSC leads and Project Managers for the CCIB Client Engagement workstream
    CCIB Client Outreach Team
    The broader IBOR Programme team

    Our Ideal Candidate

    The candidate must be a self-motivated, proactive and resourceful with the ability to work in a fast-paced environment against an uncertain regulatory back-drop. Additional qualifications:

    Broad understanding of LIBOR/IBOR transition
    Good knowledge of CCIB client requirements
    5-7 years’ experience/knowledge preferred in project and change management principles, approaches, methodologies, tools and phases of the project lifecycle (both Waterfall and Agile)
    Preferably PMP / Agile Project Management;
    Excellent working knowledge of MS Excel (pivot tables, v-lookups, etc.) PowerPoint, MS Outlook, Visio, and Microsoft Project desirable
    Previous experience working on a regulatory transformation initiative
    Excellent multitasking and prioritizing skills
    Resilient and tenacious, able to deliver amidst ambiguity and tight timelines.
    Ability to clearly articulate complex issues concisely and problem-solving skills
    Able to look at issues holistically and to propose effective solutions that exhibit sound judgment, risk management, and business understanding
    Strong ability to influence people without direct authority
    Able to work and communicate effectively at all levels of the organization and with cross-functional teams spread across multiple geographies
    Strategic thinker with sharp analytical and creative problem-solving skills
    Ability to work independently and be self-motivated
    Experience communicating to and influencing a variety of audiences with strong written and verbal communication skills
    Strives to do the “right thing”, not just the “easy thing”
    Must be a team player and able to work collaboratively with and through others
    Is effective in unifying and creating teams of people with disparate skills and personalities
    Is courageous and decisive, prioritises effectively, maintains a clear focus and sees action through to delivery
    Builds trust and demonstrates integrity in all circumstances

    Apply now to join the Bank for those with big career ambitions

    Apply via :

    scb.taleo.net