Company Details: Company Information Standard Chartered Kenya, whose official name is Standard Chartered Bank Kenya Limited, but is sometimes referred to as Stanchart Kenya, is a commercial bank in Kenya.

Network Manager

We’re committed to promoting equality in the workplace and creating an inclusive and flexible culture – one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.

The Role Responsibilities
The responsibilities include the following.

Situation Management – Network related major incidents and Critical Migrations.
SME level troubleshooting of complex network incidents and faster recovery by applying technical fix.
Key engagement with external service providers, vendors, Advance TAC, regional and global network teams, security teams, wider technology support team and management, application/business support.
Manage excellence in Incident / Problem / Change Management of SCB Global WAN/LAN & Security Infrastructure
Manage High Critical Incident calls that involve complex multi-component, multi-platform issues together with peer Infrastructure teams like OS Platforms, Middleware, DB, and Application support
Ensure end-to-end root cause analysis and regular reporting for production issues is carried out in a way that meets business and technology requirements
Support system audits when asked and ensure all holes and vulnerabilities are closed in and the sign-off.
Recommend and manage relevant end-to-end service improvement initiatives to address risk mitigation and service stability.
Ensure accurate and regularly updated information related to network physical inventory, logical inventory, network diagram, network traffic flow, technical troubleshooting documents and operational process documents.
Demonstrates continuous effort for identifying problematic areas and providing permanent fixes.
Communicating and interacting with clients for providing expert advice.
Assist in implementing Global Projects, owning the processes and documentation as required by individual Projects.
Provide technical direction for systems migration and integration.
Meeting and exceeding defined service level metrics on timeliness and accuracy.
Work as a global team to manage the operations of multiple customers with multiple shift operations.
Contribute to the development of short- and long-term strategic network improvement goals.

Our Ideal Candidate
The successful candidate should possess:

Graduate degree in a technical discipline with good professional certifications.
Around 5 to 8 years of in-depth, hands-on working knowledge in Network WAN/LAN with Security technology and Operational experience in a ISP environment – with BFSI industry or in a RIM profile handling large enterprise Banking and Financial Services Industry experience.
Proven ability to manage diverse stakeholder expectations.
SME level technical & analytical skills, with experience in root cause analysis and network performance tuning is necessary.
Excellent oral/written communication skills for articulating thoughts clearly with stakeholders ranging from engineers to senior business management
Industry certifications CCNP Equivalent is Mandatory.

Following Skills are highly desired at deep technical level:

Switching / Routing (WAN & LAN) – Cisco and Juniper (Preferred).

Security Platforms – Juniper SRX, Cisco ASA Firewalls, VPN Gateways (Optional)
IP Services like DNS, DHCP, IPAM, AAA Platforms (Optional)

Experience in working with cross-border teams, preferably in Banking and Financial Services Industry.
Must have good time management skills and excellent customer focus.
Ability to work and communicate with external clients and multiple groups within the company.
Good interpersonal skills.
Cultural sensitivity – allowing understanding of how business expectations differ in different cultural environments.

Apply now to join the Bank for those with big career ambitions.

To view information on our benefits including our flexible working please visit our career pages. We welcome conversations on flexible working.
Pay range unavailable

Apply via :

scb.taleo.net

October 28, 2024
HR Specialist Delivery (VP Level)

Standard Chartered is committed to diversity and inclusion. We believe that a work environment which embraces diversity will enable us to get the best out of the broadest spectrum of people to sustain strong business performance and competitive advantage. By building an inclusive culture, each employee can develop a sense of belonging, and have the opportunity to maximise their personal potential.
The Manager is accountable for ensuring the TAT, Productivity and Data quality for their team processes and ultimately satisfies our customers. The Manager will handle/manage processes within the team, give immediate attention for urgent requests and provide solutions.

Responsibility for a variety of HR Services queries and ensure to solve them in a timely and professional manner, involving other members of the HR Team where necessary.
In this role, you will be supporting the HR Services Lead, on a variety of different administrative tasks while the organisations work on large HR transformation.
Keeping employee data up to date in on the HR System.
Manage end to end system back end changes without compromising any control.
Produce essential and value-add HR reports using the HR System’s reporting functionalities and support the collation of HR Metrics.
Support the HR team in larger, global processes and projects such as budgeting / forecasting, appraisals, bonus and pay reviews.
You provide ad-hoc support to the HR Team and the wider business as and when needed.

The successful candidate:

Will have experience from a HR operational role where you have been working with different HR administrative tasks. Ideally you have been working with updating HR Systems as part of that role.
Enjoys working in a support function and always give great service no matter how hectic your day or what the query may be.
Strong MS Office knowledge

Work closely with the HR process and governance team, to ensure HR Operational Risk sign off.
Understand system technical limitations; collaborate with subject matter experts to establish the technical vision and analyse trade-offs between usability and performance needs.
Proactively communicate and collaborate with business stakeholders and other teams to examine information needs and functional requirements.
Facilitate GPO & Business process walkthroughs to understand business processes and alignment with solution functionality.

Risk Management

Identify risks and assumptions associated with the functional elements of the solution.
Inform the technical lead and project manager of any workstream issues that may affect other areas of the project.
Strengthen first line operational risk management.
Deliver effective management of operational risks in compliance with applicable internal policies, external laws and regulations at a global level.
Act to minimise audit failures and take proactive measures to respond to matters arising.

Governance

Accountable for ensuring the appropriate HR Investment Portfolio design governance is adhered to within the SuccessFactors Programme.
Awareness and understanding of the regulatory framework in which the Group operates, and the regulatory requirements and expectations relevant to Pakistan.
Responsible for delivering ‘effective governance’, capability to challenge peers effectively and willingness to work with any local regulators in an open and cooperative manner
Strong programme/project management and governance skills with focus on effective delivery and the integration of business solutions.

Regulatory & Business Conduct

Display exemplary conduct and live by the Group’s Values and Code of Conduct.
Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
Work with the HR COO team to achieve the outcomes set out in the Bank’s Conduct Principles: Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment
Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters

Key Stakeholders

Core HR Leadership Team, Global Process Owners, SuccessFactors Programme Workstream Leads, ITO Leads, Pakistan Head of HR, HRBPs, CoE Leads and HR Service Delivery Head
Strategy
Accountable for ensuring the application design and related work products satisfy the both the country and global requirements.
Work closely with the Technology team to ensure that the solution matches and satisfies the business requirements.
Understand the main business drivers for success; Pakistan specific awareness of the functional roles within HR, their interaction and involvement in the high-level business processes.
Act in a business facing role to determine business requirements.
Where applicable, identify and enable improvement opportunities which will contribute to best in class employee experience, processes standardisation and global alignment.
Business
Manage conflicts with stakeholder expectations, cost constraints, employee experience and HR good practice in solution design across the functional design workstream.
Understand and highlight risks, business imperatives and business context when facilitating decision making, creating solution options that would best fit the Pakistan regulatory landscape, and making recommendations accordingly.
Provide support to the interface workstream to understand business scenarios, country constraints and the integration between the solution and other applications.
Present clear options and recommendations, and enable clear understanding in key stakeholders of risks, outcomes and trade-offs.
Close alignment with testing, deployment, training and change management workstreams.
Processes
Ability to work in all the MS office package
Analytical
Attention to Detail
Business Writing
Communication Skills
Interpersonal Skills
Listening
Multi tasking
Problem Solving Skills
Time Management
HR Process Knowledge
Basic awareness of Ask HR/PeopleSoft

As part of our commitment to career development, you can search and view opportunities across the organisation and apply immediately for suitable opportunities. When applying, please note the following:
Please complete your application form online by clicking the ‘Apply’ button
Some roles may require you to undertake an online assessment in addition to completing the application form
Existing line managers will not need to be informed by the employee unless and until you have accepted the job offer
Your application will be considered together with candidates in the succession plan, talent development plan and external candidates
Additional screening checks may be required for ‘Sensitive Roles’ this is in line with the Bank’s Pre-Employment and Pre-Engagement Verification Policy (further information is available from HR)
You can search and view current opportunities across our organisation and apply immediately by visiting www.standardchartered.com and selecting Careers. To help speed up your application, please note the following:
You will need to log in (or register if you are visiting our careers site for the first time) before you can apply for a specific role
Some roles may require you to undertake an online talent assessment in addition to completing the application form (to facilitate this process it is preferable that you provide us with an email address as part of your contact information)
We will ask you about your education, career history and skills and experience, it may be helpful to have this information at hand when completing your application
It usually takes 15 20 minutes to complete the application form; you can save your application at any time and return to complete it at your convenience.

Apply via :

scb.taleo.net

October 28, 2024
Head, Credit & CPBB Risk Controls, AME

The Role Responsibilities

Ensure fitness for asset/credit growth for the markets in the AME/E Region.
Implement the operating model and strategic direction for the Region for CPBB Credit & Retail Risk Operations.
Work with Regional CCO, CPBB, AME/E to implement the CPBB Risk Policies, processes with the help of process owners.
Responsible to ensure proper monitoring and control of risks, efficiency, effectiveness and quality of Risk in the countries of responsibility.
Support initiatives on Standardization, Automation and Hubbing/Centralisation of activities without compromising on Risk
Oversight of Risk to ensure proper management of in-country and regional processes.
Provide assurance that the DOI and Role and Responsibilities implemented are being effectively executed and adhered to in the regions.
Identify and share industry best practices and work with the Credit & Retail Risk Operations teams for their feasibility and implementation.
Ensure all policies and procedures in the countries for the Region comply with Group Policies and Standards. Ensure proper and updated documentation in place for in-country policies and procedures.
Provide inputs for Country, Regional or Group risk committees when required.
Provide oversight and assurance across the Regional CPBB risk, ensuring compliance with the highest standards of regulatory and business conduct and compliance practices as defined by internal and external requirements.
Support CCHs and the management team to implement Credit Risk Management Policy framework. Perform independent review and challenge to the policy and to ensure that all standards and polices are aligned with the target governance frameworks and enable effective controls.

Regulatory & Business Conduct

Display exemplary conduct and live by the Group’s Values and Code of Conduct.
Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders
Internal

RCCO CPBB, AME/E, CCHs, CCROs
Regional / Country Business Heads and Product Heads
Country Collections Heads
Financial Crime Risk

Our Ideal Candidate

Expert Knowledge of Credit & Risk Operations controls (policies, Standards and Frameworks)
Broad understanding of banking information management infrastructure and operational processes
Strong leadership qualities, with the ability to motivate and lead multi-country teams in changing & challenging situations
Strong analytical and dispute resolution skills, and the ability to command the respect of a cross functional set of professionals at a senior level
Ability to make independent decisions with a strong sense of empowerment
Skills in project management and process improvement
Non-technical Skills: Strong written / oral communication and influencing skills. Ability to create effective work relationships within and across functions & borders.
Governance, Oversight and Controls: Strong leadership capabilities and management skills, with the ability to deliver effective controls within Risk through both directly and indirectly managed and the virtual team.

Apply via :

www.aplitrak.com

October 28, 2024
HR Business Advisor

Responsibilities
The role holder will provide value-adding support to HRBP(s), focusing on execution of the People Plan for [Business/Function/Country].

Coordinate ad hoc projects and deliverables related to the People Plan, interacting with Business Leaders / People Leaders for implementation of agreed actions
Track delivery of people objectives against the relevant business/function scorecard
Drive global performance and measurement requirements to support business deliverables
Coordinate ad hoc projects and deliverables related to the People Plan, interacting with Business Leaders / People Leaders for implementation of agreed actions
Track delivery of people objectives against the relevant business/function scorecard
Drive global performance and measurement requirements to support business deliverables
Should have relevant HRBP experience

Apply via :

scb.taleo.net

October 28, 2024
Personal Assistant

The Role Responsibilities
Administrative Support

To scrutinize invoices to ensure that all the relevant information is provided prior to forwarding to ED CCIB for approval.
To maintain and control petty cash for the department.
Arrange for travel imprest for CCIB staff and visitors when required.
To order and maintain stationery for the CC department

Meetings

To arrange, coordinate, organize meetings for ED CCIB ensuring that all relevant documentation is distributed in good time.
To receive and ensure that the ED CCIB’s visitors are comfortable.
Participate and take responsibility in organizing CCIB conferences/offsite meetings. Ensure all requirements are met i.e. communication with hotel regarding equipment, meals, transport, accommodation. Send invitations to participants.
Follow-up on all actions arising from different meetings up to completion

Travel Arrangements

To make travel and hotel bookings, airport transfers and itinerary for ED CCIB and CCIB staff; arrange for various visas and take care of any necessary travel requirements.
To maintain the day’s schedule for the department’s pool car and control use of the taxi vouchers

Business Management

To assist ED CCIB with improving employee engagement as measured by My Voice
Advise ED CCIB on staff issues such as leave, staff motivation and training
Monitor completion of mandatory e-Learning’s to ensure completion by specified deadlines
Assist with preparation of EXCO/CLT/Board Presentations
Gather information on financial performance, leave management, customer complaints, office automation for ED’s decision making
Manage the unit’s projects within the specified timeframe and budget

Cost Management

Manage and drive down costs on items like transport, travel stationery and telephone calls
Manage performance against budget for Commercial Client’s Cost Centre
Analyse telephone bills and taxi bills and identify the main cost drivers

AML

Remain Alert to the risk of Money Laundering and assist in the bank’s effort in Combating it by adhering to the key principles in relation to: Identifying your customer, knowing your customer, recording suspicious activity report/ suspicious transaction report, safeguarding records, meeting requirements by POCAMLA & CBK Prudential guidelines and not tipping off customers.

Regulatory & Business Conduct

Display exemplary conduct and live by the Group’s Values and Code of Conduct.
Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders
External

Customers
Suppliers
Travel Agents

Internal

ExCo members
SCB CCIB Heads
Direct Reports to ED GB
Division/Functional Heads

Apply now to join the Bank for those with big career ambitions.

Apply via :

scb.taleo.net

October 28, 2024
FSS Product Manager, East Africa

The Role Responsibilities

Strategy

Manage and delivery the end-to-end product objectives within the country for FSS in alignment with global objectives for the product line , including financial and non-financial performance, enhancement of capabilities, product and client access future strategies, and oversight of risk and governance in alignment with the Product Head FSS and/ or Country head.
To ensure appropriate adherence to internal policies and guidelines, a centralized governance function will be created in the Regional Clusters.
Be a lead market advocate for FSS for the product line in the regional markets participating and representing the Bank in industry bodies and market forums. Build strong relationships with key regulators governing product line.

Business

Directly responsible for the FSS product P&L within the country Have clear responsibility over pricing for products and management of assets, contingents, and for the allocation of AUM (FSS)
Directly responsible for driving investment business cases and the business operating model for the product line
Determine standard product pricing and monitor collection of fee and NII for the product line.
Develop jointly with the Sales team a local strategy to meet country objectives, in line with the overall Financial Markets and FSS strategy
Conduct ongoing competitor analysis to capture the opportunities, mitigate the threats and deliver financial performance. Recommend and plan actions to build or reinforce our competitive edge
Drive end to end product performance, improving efficiency through the e-agenda, straight through processing, ensuring scalability to grow

Processes

Directly responsible for articulating the product strategy and executing product initiatives on the annual operating plan in the country for the product in conjunction with the Country FSS head and/or Head of Product FSS
Directly responsible for understanding customer needs and develop the client value propositions that will address them across all client segments
Sponsor launches of product enhancements, new products, as required for FSS . Work jointly with Sales and Marketing to develop collaterals for local market, communicate product launches, organize customer events and develop a sales campaign strategy to ensure that the new products meet planned volume and revenue targets
Ensuring global training initiatives are executed across all countries in the region in line with the global commercialization agenda.
Act as the main conduit for championing to Central Product for the product line and Client Access all investment cases (BRD or PAR or its equivalent) for product development or enhancements and for local regulatory requirements

Risk Management

Identify and mitigate the Operational, Credit, Regulatory and Business conduct risks relating to SS products within the region.
Ensure country compliance on Group standard for Audit, Control and financial reporting including reporting of risks to BNFRF/CNFRF/ CEF
Work with operations to improve overall service standards and to ensure that quality of service to customers remains superior to competition
Ensure timely renewal of country addendums (CAs) to PPGs and proactively work with stakeholders to identify and quantify new and existing risks. Actively participate in NPC roll out and execution in the region.
Review FSS Operational Risk issues (logged in M7) for appropriate closure.
Ensure that issues and associated/planned actions from any Audit/Credit Risk Review/Other Assurance review are monitored, and that any gaps/findings have been satisfactorily addressed within the stipulated timeframe

Governance

Work in partnership with country and FSS BORM
Participation in BNFRF/CNFRF for FSS
Understand and help manage ALCO decisions and the impact thereof for FSS
Ensure that a proper Country Addendum (CA) is in place for all products and channels offered
Ensure that there is a country pricing policy, by product, which reflects relevant local regulatory requirements with L&C approvals, standard pricing, approval matrix for deviations, client communication method, incl. templates and disclaimers, and guidance on storage of documents
Ensure FSS pricing policy is in place and adhered to
Quarterly independent checks on key controls (across Sale, Client management and Implementation functions)
Ensure that current Deal Review or Business Acceptance policies, procedures and the Solutions Structuring team’s Rules of Engagement are followed for all pipeline deals, where applicable

Regulatory & Business Conduct

Display exemplary conduct and live by the Group’s Values and Code of Conduct.
Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders
External

Customers (across the breadth of the portfolio)
Trade associations
Vendors
Infrastructure providers
Trade and industry journals
Competitors (industry initiatives)
Regulators and Government agencies

Internal

FSS Sales Segment Heads and DCDA heads
FSS Head
Regional / Central Product and Client Access management
Operations – CS, COO
Credit – CRC
Finance – CFO
Legal and compliance
Relevant country committees (ALCO…)
Corporate affairs marketing
Audit
CEO/MANCO
HR

Apply via :

scb.taleo.net

October 28, 2024
Head, Digital Banking and Analysis Head, Client Experience – (2100026552)

The Role Responsibilities
Strategy Formulation & Execution, and Financial Management:

Align with group & country Consumer, Private and Business Banking (CPBB) priorities.
Manage profitability across the Digital Channel.
Identify and define Digital & technology roadmap for alternate channels to support CPBB business delivery i.e. internet-banking, mobile banking, Agency Banking, Digital Lending & venturing into Fintech partnership and Development.
Champion the role of digital in all revenue, product and communication activities; and provide digital knowledge input into customer and proposition development.
Be responsible for leading the way in productivity through process improvement, better management tools and training.
Optimize channels P&L, Balance Sheet & KPIs.
Drive new sales and total revenue through customer deepening and retention.
Business development, external alliance mgmt.
One Bank collaboration with Corporate, Commercial and Institutional Banking (CCIB).

Customer Experience & Relationship Management

Delivery of Bank’s brand promise to our customer, tailored across segments.
Partner with segment and products.
Responsible for embedding a culture of service excellence and continuous improvement.
Identify process improvements opportunities, drive for gap resolutions.

Leadership, People & Community Development

Ensure organization structure & people programs appropriate to deliver plans.
Implement and embed a high-performance culture through robust performance management and differentiated reward and recognition.
Responsible for developing a succession plan for all one down and mentor/coach top talent.
Achieve strategic people requirements.
Lead in employee engagement & attrition.
Lead in strong internal & external networking & alliances building.
Lead through example and build the appropriate culture and values.
Be an effective agent of change and a role model within the bank
Develop a people culture which encourages and champions change among employees in the daily workplace

Able to share and advise on best practices and emerging developments across the country/ cluster

Risk management & control

Compliance with external and internal regulations/policies on Ops, Credit, Reputational and People Risk.
The implementation of Risk Type Global policies across the Cluster, and as appropriate, the maintenance of Business Policy/ Country addendum.
Ensure that risk assurance processes are in place across the Cluster to provide evidence of proactive risk management of the Risk Type and compliance with policy.
Ensure that the Risk Type is properly represented at the relevant Business/ Country Risk Committees.
Ensure that Risk Management responsibilities and processes for the Risk Type are properly communicated across the Business/ Country to all staff impact.Regulatory & Business Conduct
Display exemplary conduct and live by the Group’s Values and Code of Conduct.
Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Contributes to

Country Strategy
Country CPBB Strategy
Overall Country financial performance
Growth of a strong Consumer Clients presence in Country
Quality of customer service delivered in Country

QUALIFICATIONS:

University Degree backed by very strong formal banking and management training.
Minimum 10 years experience in Digital and Analytics or financial services industry.
Have played senior role in Digital and Analytics environment.
With domain expertise in at least 2 areas and, if possible, with very strong Digital capabilities/products/credit risk/operations.
Strategic thinker, with proven large team management capability.
In depth knowledge of products, sales, services, delivery channels and customer segments.
Good communication skills both written and oral and the ability to work independently without close supervision.
Very good knowledge and understanding of the Policies, Standards, local regulations and legislations on the prevention of money laundering.

Talent, Skill and Knowledge
Core

Strategic acumen
Conceptual thinking – able to structure and organize
Execution orientation – able to execute and deliver results
Service and customer centricity
Influencing and networking
Presentation and communication
Ability to manage in a geographically and culturally dispersed environment

Apply now to join the Bank for those with big career ambition

go to method of application »

Use the link(s) below to apply on company website.

Apply via :

October 28, 2024
Associate, Financial Market Sales

The Role Responsibilities
Strategy

To sell Financial Markets products profitably to each of the allocated groups of SCB customers, drawn from a corporate & Institutional client segment, acting as their primary point of contact in Financial Markets. Revenue Growth through transactions in line with the objective set.
Provide accurate and timely product service to Client Relationship relevant desks (Tellers, Trade Services Desks, Inward remittances desk, etc.) to meet customer needs at competitive price.
Network on behalf of the team (communication back to team members) with customers, and with other SCB trading and sales groups, in order to solicit customer feedback, gain market intelligence, benchmark sales processes and techniques, and to enhance the Bank’s profile in the market.
Enhance the Bank’s reputation in the local market through personally demonstrating a high level of professionalism and developing mutually beneficial working relationships with our customers.
Full engagement with and implementation of A&A initiative in CCIB; active ownership of account planning and review processes by chairing / managing regular CCIB pipeline calls

Business

Maintain an up to-date knowledge of economic conditions and market trends, on which to base informed dialogue with customers concerning the market risks in their business.
Respond speedily and positively to all requests from customers for a specific transaction, or for more general advice, or introduction to a more appropriate contact within SCB, whether or not the request is from the specifically allocated group of customers
Develop a thorough appreciation of each allocated customer’s business, and understanding of their potential needs for Financial Markets products, through regular liaison with SCB’s principal RM for each customer as well as through direct contact with the customer.
Assist and support the sales and marketing team in achieving and maintaining daily and overall sales targets by providing up to-date relevant information on new and existing customers and preparing a daily sales plan
Ensure self-development through regular review of Progress with Head of Sales with the objective of meeting present and future needs.
Active dialogue with key clients – know their needs / get involved to address key issues
Work closely with CCIB / Transaction Banking and other stakeholders to drive strategic client agenda
Make sure you are selling products that are appropriate and suitable for the client’s profile and needs; issue termsheets where necessary

Processes

Ensure that all FM Sales processes in Kenya are adhered to in line with approved policies and procedures.
Value added solutions:
Pre-deal check
Enterprise and Appropriateness Framework
Term-sheet : Completeness controls, Issuance, Client Acknowledgement
Check for any customer disputes regarding alleged mis-selling

People and Talent

Ensure Travel & Entertainment related expenses comply with policy. This includes, where required, pre-approval of client entertainment exceeding prescribed threshold
Lead through example and build the appropriate culture and values. Set appropriate tone and expectations from their team and work in collaboration with risk and control partners.
Ensure registrations of all client entertainment and gifts in the appropriate register and policy is adhered to for gifts given and received
Higher engagement levels required in overall alignment & interaction with Segment & Product heads within Sales, including strategic initiatives; account plans etc
Strong partnership and collaboration with trading, structuring, research
Strong link with stakeholders across Risk functions

Risk Management

Where applicable, ensuring that Market Risk and Counterparty limits are not exceeded.
Liase with Operations concerning customer feedback received on service delivery quality, in order to seek improvements in service delivery where viewed as necessary from the customer’s perspective.
Maintain an adequate control environment and operational procedures to prevent loss arising from non-adherence to controls.
Make sure you are aware of and comply with data confidentiality requirements
Make sure any delegation of formal authority is correctly documented and recorded, and where relevant location managers are informed.
Ensure portfolio owners are responsible for all trades booked to the portfolios. Dealer should not be booking to unauthorised portfolios / accounts.
Ensure any operational losses are investigated and monitored to avoid reoccurrence.
Make sure you are personal trading / investment activity is pre-approved as required by policy.
Ensure that all business or transactional related conflicts of interest are identified and mitigated as necessary.
Run business in controlled manner; active ownership of key risk / control matters, with quick / effective escalation
No Appropriate &Suitability breaches and no unauthorised credit excesses

Governance

Awareness and understanding of the regulatory framework in which the firm operates, and the regulatory requirements and expectations relevant to the role
Regulatory & Business conduct
To ensure compliance with the highest standards of regulatory and business conduct and compliance practices as defined by internal and external requirements.
This includes compliance with local banking laws, other applicable laws (e.g. laws governing securities activities, company law) and anti-money laundering regulations and guidelines.
To ensure behaviours set out in the Group Code of Conduct are followed and achieves the outcomes.
Take personal responsibility for understanding the risk and compliance requirements of the role. Understand and comply with, in letter and spirit, all applicable laws and regulations, including those governing anti-money laundering, terrorist financing and sanctions; the Group’s policies and procedures; and the Group Code of Conduct. Effectively and collaboratively identify, escalate, mitigate and resolve risk and compliance matters.
Embed the Group’s values and code of conduct to ensure that adherence with the highest standards of ethics, and compliance with relevant policies, processes and regulations among employees form part of the culture.

Regulatory & Business Conduct

Display exemplary conduct and live by the Group’s Values and Code of Conduct.
Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
Play role in leading the Kenya Financial Markets Sales team to achieve the outcomes set out in the Bank’s Conduct Principles: Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.
Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
To abide by the Rules and Regulations laid down by the regulator, SCB’s Internal Control guidelines and the Dealers Code of Conduct.

Key Stakeholders
Internal

Branches
CCIB Relationship Managers
Financial markets team & FM ops
Legal and Compliance officer
Branch Support and Compliance
Credit Management & TCRM
Trading Team
Origination & Client Coverage
Structuring

External

Regulators
Clients: Network with customers, promote the bank & facilitate marketing of FM solutions & capabilities, solicit customer feedback.

Other Responsibilities

Embed Here for good and Group’s brand and values.
Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures

QUALIFICATIONS:

ACI Dealing Certificate
CMSA- CISI Securities Industry Certification for Dealer and Investment Advisor Representative.

Apply via :

scb.taleo.net

October 28, 2024
Head, Resourcing

Job Description
We are seeking an talented and passionate indivudal to head the East Africa Resourcing Team. The chosen candidate will manage the delivery of the end-to-end talent acquisition process for countries in East Africa, covering both operational and strategic talent acquisition support for all employed workers (internal and external) local and cross border hires and transfers, ensuring all talent acquisition activity is aligned to and effectively communicates the employer brand. Ensure the team is talent focused, cost effective, and efficient and aligned to business needs. Focusing predominantly on execution, people and resource management, the role holder will attract, develop, engage, deploy and retain a team of specialists, encouraging high performance behaviours to ensure delivery of recruitment targets at the right time, the right quality and the right price. Working closely with the East Africa country ExCo and HR teams, the role holder will be accountable for Band 4 hiring, and have strategic oversight, reporting and MI responsibility for agency worker hiring.
Our Ideal Candidate will have the following:

Proven experience in coaching, managing and engaging a team
Successful track record of placing senior (director) level candidates
In-depth experience of recruitment at a strategic level (in-house preferred, or search firm / consultancy), leading end to end Talent Acquisition processes and building creative attraction strategies to deliver new hires cost effectively and within budget
Experience of PSL management and negotiating supplier agreements
Experience of working in a complex matrix, dealing with demanding and fast-paced client groups and successfully building / managing sustainable relationships with teams, customers, suppliers, senior managers and other stakeholders from a broad base of cultures, operating across a variety of countries/locations
Able to see the ‘big picture’ and think conceptually, whilst simultaneously working on the details
Financial management and commercial skills
Excellent communication and influencing skills, enabling the role holder to build credibility quickly
Strong consultative and negotiation skills
Proven delivery capabilities – track record of multi-tasking, prioritising, and setting and achieving deadlines (both short and long term)
Pragmatic, customer-focused approach
Proactive, problem solving approach combined with a willingness to challenge in order to deliver results
Flexibility and a preparedness to ‘roll up his/her sleeves’ when necessary to get the job done. Some international travel will be required
Knowledge of / exposure to relevant employment legislation (e.g. data protection)

Apply via :

scb.taleo.net

October 28, 2024
Country Category Manager

The Role Responsibilities
The Category Manager will work within the Kenya Supply Chain team to manage spend and contracts associated within East Africa Cluster.

Helps to develop and execute the Procurement strategy whilst ensuring alignment to any applicable global strategies.
Deliver saves targets for Kenya/ East Africa via sourcing negotiations.
Develop and execute demand management initiatives.
Assist in assuring that the Third-Party Management Policy and Third Party Risk Standards is adhered to within all Corporate Services business areas in Middle East.
Representing SCM to appropriate Business Stakeholders.

Strategy

Understands and executes on the region’s business requirements within consistent global standards
Defines and implements supply chain strategies in the region, whilst ensuring appropriate alignment to global strategies.

Business

Drives supply chain sourcing activities in the Kenya/ East Africa Cluster.
Shares accountability with other Country Category Managers for achieving country sourcing targets in the region.
Develop and implement regional initiatives to further the objectives of SCM in the region.
Establish and maintains effective relationships with stakeholders and SCM global category managers

Processes

Adhere to all SCM processes and procedures.
Utilise the available SCM related tools to ensure compliance and spend control.
Work collaboratively with SCM operations team (including Hub) to ensure effective and efficient service delivery for the country.

Risk Management

Support and execute necessary actions and deliverables to meet existing and new regulatory requirements that relate to the bank’s supplier base.
Support country risk reviews for SCM and implement corrective actions as required

Regulatory & Business Conduct

Display exemplary conduct and live by the Group’s Values and Code of Conduct.
Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

Key Stakeholders

Global Category Managers
SCM Country Heads in region
Business/Function Heads and their delegates in the country.

QUALIFICATIONS:

Academic or Professional Education/Qualifications: Degree or equivalent qualifications
Licences and Certifications/accreditations: NA
Professional Memberships: CIPS or similar desirable
Must be a member of Kenya Institute of Supplies Management
Languages; English

Apply now to join the Bank for those with big career ambitions.

Apply via :

scb.taleo.net

October 28, 2024