Company Details: Company Information Standard Chartered Kenya, whose official name is Standard Chartered Bank Kenya Limited, but is sometimes referred to as Stanchart Kenya, is a commercial bank in Kenya.

  • Senior Manager, Third Party Risk Management

    Senior Manager, Third Party Risk Management

    The Role Responsibilities
    Strategy

    Support the Head of OR in fully embedding Third Party Risk (TPR) as an integrated risk type, fulfilling the requirements of second line oversight and challenge for all regulatory  & group commitments.
    Work closely with the Principal Risk Type teams and Subject Matter Experts (SME) to ensure delivery of the embedding of Third Party Risk management into the Group’s relevant Principal Risk Types.
    Proactively engage with risk teams and the first line on a continuous basis to ensure that Third Party Risk is holistically managed.

    Business

    Conduct reviews and risk deep dives into Third Party types covering Outsourcing, Vendor, Non-Vendor and intragroup arrangements, engaging with relevant risk teams and the business.
    Conduct deep dives, including risk analysis and monitoring, into material Third Parties.
    Communicate confidently and clearly with senior stakeholders, taking a lead in working groups and other meetings.

    Processes

    As part of the risk deep dives and analysis, evaluate relevant existing controls and recommend new control requirements, where applicable.
    Recommend enhancements to the policies and standards, where applicable, as a result of key gaps and issues identified.

    Risk Management

    Review and challenge of overall risk control environment for Third Party Risk.
    Recommend enhancements to risk appetite metrics and thresholds for Third Party Risk, ensuring they are embedded within the respective principal risk types, as applicable
    Act quickly and decisively when any risk and control weaknesses become apparent, and ensure they are addressed within an appropriate timeframe and escalated through the Group Third Party Risk Management Committee.
    Provide guidance to 1 Line Of Defence as Integrated Risk Framework Owner (IRFO)

    Governance 

    Attend the Country/Cluster Third Party Risk Management Committee/Forum  meeting and present papers 
    Review Country/Cluster TPRM Forum/Committee Terms of Reference (TOR) to incorporate local regulatory requirements
    Responsible for effectiveness of the Third Party Risk Management Committee/Forum

    Regulatory & Business Conduct 

    Complete gap analysis between Group Policy/ Standard and local regulatory requirements
    Assess and capture in obligations register, the applicability of the regulations and assign individual Line Owners
    Disseminate the individual lines of regulation to the applicable RFOs/ SMEs
    Create or update Country Addendums to the Group Policy and Standards, as applicable, to align to regulatory requirements
    Track overall progress of implementation of the requirements set out in the Policy, Standard or Addendum
    Confirm compliance to regulatory line items with supporting evidence. Update obligations register
    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

    Key Stakeholders

    Country CROs 
    Regional/Cluster/Country Heads of OR 
    Executive Director, Third Party Risk Management
    Regional/Country Head of Supply Chain Management
    Business Process Owners
    Policy Owners and Standard Owners for Principal Risk types
    Group Internal Audit
    Country and Cluster CFO

    Our Ideal Candidate

    Business Strategy and Model: Sharp business acumen (including ability to assess risk and appropriate levels of return), strong leadership qualities, excellent interpersonal skills and multi-cultural awareness and sensitivity.
    Risk Management and Governance: Demonstrated track record of experience in governance and Third Party Risk 
    Regulatory Framework and Requirements: Awareness and understanding of the regulatory framework, in which the firm operates
    Non-technical Skills: Significant relationship management experience – with internal and external stakeholders at the most senior levels, including regulators and rating agencies. 
    A clear understanding of the Bank’s approach to the management of non-financial risks, or equivalent experience gained in other organisations

    Role Specific Competencies

    Manage Conduct
    Manage Risk
    Data preparation and review skills
    Ownership and accountability for deliverables / action oriented.

    Apply via :

    scb.taleo.net

  • Head of FCC, Kenya & East Africa

    Head of FCC, Kenya & East Africa

    Role Responsibilities
    Geographic direct responsibility and coverage over FCC in Kenya & East Africa.
    In addition to the geographic responsibilities listed above, direct primary responsibility over the following FCC functions across Kenya & East Africa:

    Governance; Oversight & Execution; Commercial Banking, Corporate & Institutional Banking (CIB) and Retail Banking; Client Risk Management (Sanctions, AML and ABC); Training & Awareness and Controls.

    Strategy

    Input to area operating model design of relevant FCC and business processes as per geographic and direct responsibilties listed above.
    Ensure that there is adequate support (people, processes, tools, frameworks, systems) in the area for necessary FCC controls as per geographic and direct responsibilities.
    As Head of FCC, Kenya & East Africa, set and implement the vision, strategy, direction and leadership for the area consistent with the vision and strategy for FCC and in support of the Group’s strategic direction and growth aspirations.

    Business

    Analyse comprehensive impact of financial crime related regulatory matters on the relevant business areas (Commercial Banking, Retail Banking and CIB) and its operations.
    Ensure that key changes (to laws, rules, regulations) are communicated and cascaded (in area), in coordination with group communications.
    Support relevant stakeholders to make decisions based on current and possible future policies, practices, and trends.
    Keep track of and provide advice to relevant stakeholders on the interpretation and application of regulatory expectations, laws, best practices and policies related to FCC.
    Support resolution of competing requirements between regulations, for example between AML regulations and data privacy/bank secrecy or information security regulations.

    Processes

    Develop, keep up to date and recommend for approval by the relevant Risk Committee, appropriate policies/processes/DOIs to address financial crime risks, aligning with relevant regulatory requirements.
    Providing governance oversight over the implementation of FCC-related policies and procedures in the area to ensure compliance with such policies and procedures.
    Ensure that relevant stakeholders are adequately advised on compliance with Group standards relating to AML/Sanctions and ABC by the relevant Subject Matter Experts.
    Act as (second line) Risk Control Owner where applicable under the Group’s Risk Management Framework for those aspects of Regulatory Compliance relating to AML, anctions and ABC, and escalate issues as appropriate.

    People and Talent

    Provide leadership, management and coaching to direct reports to ensure they are highly engaged and performing to their potential.
    Promote and embed a culture of openness, trust and risk awareness, where ethical, legal, regulatory and policy compliant conduct is the norm.
    Stimulate an environment where forward planning, prioritisation, deadline management and streamlined workflows and collaborative, inclusive yet effective and efficient work practices are the norm.
    Provide input at business, function, country and individual level as appropriate, on compliance matters which should have a bearing on remuneration pools or individual bonuses (for senior staff).
    Collaborate with the Regional Head of training and training teams (where appropriate) to input to training curriculum to support closing of capability gaps.
    Ensure the Area is adequately resourced and staffed by an appropriate number of competent staff sufficiently independent to perform duties objectively, to support sustainable business growth and address financial crime risks.
    Ensure staff in the Region and under direct responsibilities have clearly articulated and well understood roles and responsibilities through meaningful and accurate job descriptions.

    Risk Management

    Maintain oversight of relevant risk mitigating action plans.
    Provide advice, where appopriate, on the application of risk management frameworks (e.g. ORF, GRA).
    Oversee the application of Group and FCC policies and processes (eg risk assessment) to manage risks.
    Make recommendations (and/or implement) to relevant stakeholders on possible risk management responses to identified risks and/or findings of concerns from investigations.
    Oversight over the assessment of risks arising from products / segments / geographies / customers / transactions as per geographic and direct responsibilities.
    Inform senior management and relevant regulators of serious regulatory breaches (or where risk tolerances have been breached) and ensure that actions are taken quickly to remediate and/or activities are ceased- where applicable.
    Anticipate horizon risks in the area of financial crime that may have a significant impact on the Group and develop effective strategies to mitigate such horizon risks.
    Co-oversee the Group Risk Assessment for Kenya & East Africa Area, providing validation where required.
    Advise relevant stakeholders on outcomes of AML, Sanctions and ABC risks identification and assessment methodologies as per geopgraphic and direct responsibilities.
    Support delivery of annual Global AML, ABC and Sanctions Risk Assessments.
    Partner with legal counsels for advice on technical matters.
    Oversee the review and analysis of a client base (where required) to identify and manage high risk clients, or specific country reviews.

    Governance

    Attend relevant leadership meetings.
    Provide senior oversight of FCC in the area.
    Ensure tracking and remediation of surveillance and investigations related regulatory findings.
    In the event of serious regulatory breaches, or where risk tolerances have been breached, ensure senior management and relevant regulators are informed and that actions are taken quickly to remediate and/or activities are ceased.
    Oversee the Area FCC Governance teams as they prepare and cascade lessons learned from audit findings, FCC assurance activities and specific investigations.
    Oversee the tracking of significant issues arising from FCC metrics, FCC Assurance activities, Audit reviews and regulatory inspections, providing validation of issue closure where necessary.
    Propose control improvements, enhancements and simplifications where appropriate.
    Be accountable for identification and escalation of potential risks and issues to senior management through appropriate governance channels and the Quality Assurance framework.
    Oversee the collation, analysis and interpretation of data in reports to senior management and relevant governance/risk committees.
    Oversee the analysis and interpretation of data to produce reports that help the bank identify and manage emerging areas of risk / vulnerability and thus drive remediation action within the FCC function.

    Regulatory & Business Conduct

    Display exemplary conduct and live by the Group’s Values and Code of Conduct.
    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
    Lead the East Africa CFCC team to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.]
    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
    Represent the Group through relationships with key regulators, relevant industry and vendor / user groups where required.
    Raise the profile of SCB through outreach.
    Support relevant stakeholders to respond to regulatory questions.

    Key Stakeholders
    Area Heads of Businesses (as per direct and oversight responsibilities); Country Heads of FCC; Area FCC Management and Leadership teams; Area Compliance Management and Leadership teams; Area CEOs; Area Audit; Area Operational Risk; Area CIO; Regulators (as appropriate); Peers in other banks; Group Heads of Product/Segment FCC; Group Head, Controls
    Other Responsibilities

    Embed Here for good and Group’s brand and values in Kenya & East Africa Area.
    Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures as per direct and oversight responsibilities.

    Our Ideal Candidate

    Relevant undergraduate degree in Law, Compliance and/or Risk Management
    Relevant professional certification in financial crime compliance, for example ACAMS
    The role holder needs to possess extensive knowledge of the laws and regulations applicable to money laundering, such as BSA, the Patriot Act, U.S. Treasury AML guidelines, OFAC/HMT requirements and Suspicious Activity Reporting requirements.
    15 years plus of banking experience with at least ten years in Financial Crime related areas.

    Apply via :

    scb.taleo.net

  • Associate Principal, Reporting & Operational Risk, Stressed Asset Group

    Associate Principal, Reporting & Operational Risk, Stressed Asset Group

    Role Responsibilities
    Strategy

    Assist Regional Head CPM and Regional Head/ Area Head Stressed Asset Group to implement the strategy for CPM as it relates to management of stressed exposures across East Africa. Stressed exposures to include legacy CG 13 and CG 14 exposures managed solely by Stressed Asset Group, all new CG 13 and CG 14 exposures managed together with the respective Client Coverage Relationship Managers effective 1 March 2022, and any other exposure(s) across the CCIB balance sheet with imminent signs of impending stress including CG12 exposures under co management with Frontline. Ensure adherence to CPM business conduct framework in implementing this strategy.
    Reinforce the principle of first line ownership of risk in managing emerging risks in the East Africa CCIB portfolio, ensure timely detection and mitigation of such emergent risk, and collaborate with Risk, and FM/GCM teams in managing down the overall stressed asset portfolio aimed at improving the overall RoTE for CCIB and the Group.
    Providing transparency on the cost and risk of any mitigation action, and on the underlying decision-making process as they relate to the stressed asset portfolio. Work towards optimisation of RWA and liquidity in the legacy stressed asset portfolio for East Africa as a priority and ensure appropriate data capture/ data management that can feed into and improve CCIB’s data/ credit modelling regimes. Monitoring the overall CCIB credit risk portfolio together with Regional Head/ Area Head Stressed Assets Group for any potential credit issues and help reduce exposures through secondary distribution and/or hedging – thereby playing a key role in reducing concentration risks and freeing up regulatory capital. Optimising the portfolio while remaining within risk tolerance.

    Business

    Help drive financial performance against targets including meeting long term economic risk return (Rowe/ RoTE) goals and RWA targets for CCIB
    Help improve efficiency, speed, and productivity of capital for stressed asset portfolio and for broader CCIB balance sheet

    Reinforce first-line ownership of risk and origination discipline/ Risk Management

    Stressed Asset Group to work towards early action and improved analytics by providing likely credit migration scenarios and assist exposure management within good book itself before an exposure is downgraded to stressed category
    Work with RM teams in determining appropriate credit risk grade and provisioning on all stressed assets in the designated region
    Work with frontline teams, broader CPM, SAR, and Credit Risk in the designated region to adhere to the tenets of latest CG 12 and CG 13/ 14 Roles & Responsibility documents, and to latest Problem Accounts Management Standards
    Ensure that material impairments and related issues are promptly reported to Regional Head CPM/ Regional or Area Head SAG
    Work with frontline teams to ensure that the Group’s risk arising from litigation, environmental claims, regulatory censure, or potential reputational loss in regard to stressed assets portfolio are minimized
    Provide feedback to frontline teams regarding improvements in credit origination, documentation, or early problem recognition

    Reduce P&L volatility while managing returns:

    Drive continuous improvement of the operational efficiency and effectiveness of the process to increase the consistency of global systems and processes.
    Evaluate current data availability and integrity issues and adapt the Stressed Asset Group mandate for governance and resolution
    Help communicate use of capital metrics (Liquidity and RWA efficiency/ RoTE), where applicable, for stressed assets so that they can be easily communicated to the front line when evaluating mitigation actions. Assist Regional Head CPM/ Regional or Area Head SAG, in managing overall cover ratio for stressed asset portfolio keeping in view accounting value vs. economic value

    Processes

    Work with the team to support & manage where applicable CPM processes allocated to the CEO, CCIB by the Group process universe in line with the ORF and their associated risks, including activities within the processes which are hubbed or outsourced

    Execute the implementation of policies & control standards set by risk control owners and policy owners where appropriate. Ensuring compliance and operating within risk tolerance and risk appetite. Contribute to the adequacy and effectiveness of the systems, controls and procedures relating to Stressed Asset Group and CPM at large, that they are regularly and independently tested, assessed, and improved in a timely manner
    Assist Regional Head CPM/ Regional or Area Head SAG in effective management of operational risks within Stressed Asset Group and compliance with applicable internal policies, and external laws and regulations

    Risk Management

    Ensure there are appropriate frameworks in place so that Stressed Asset Group business is carried out within the Group’s risk appetite and reputational and credit risks are appropriately managed in conjunction with direct reports and other stakeholders
    Ensure compliance with the highest standards of regulatory conduct and compliance standards and practices as defined by internal and external requirements. This includes compliance with anti-money laundering regulations and guidelines
    Ensure any audit and compliance issues relating to Stressed Asset Group business are resolved in a timely manner
    Ensure that Risk Management matters that are brought to the job-holder’s attention are subject to direct remedial action and/or escalated, where appropriate to relevant risk committees

    Governance

    Accountable for escalation to CPMMT and other Group governance committees or to stakeholders in senior management, risk, or control functions as appropriate

    Regulatory & Business Conduct

    Display exemplary conduct and live by the Group’s Values and Code of Conduct.
    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
    Effectively and collaboratively identify, escalate, mitigate, and resolve risk, conduct and compliance matters

    Specific Reporting and Operational Risk responsibilities

    Prepare periodical returns for the department for onward submission to Group SAG and Local regulator
    Prepare reports and maintain record on SAG portfolio
    Prepare monthly information pack for SAG Heads and others as and when requested.
    Ensure timely update of data in Amadeus
    Ensure SAG numbers reported by Finance are accurate
    Ensure accounts owned by SAG (IIS and Provisions) are reconciled against the GL
    Ensure BCP and BIA are in place for the unit and regularly reviewed.
    Attend to routine correspondence relating to accounts transferred to SAG
    Ensure all matters relating to staff and portfolios are in full compliance with all banking laws, regulations and internal policies and procedures.
    Perform the periodic LKCSA/CST/KCI checks on time
    Perform role of the unit BORM as described in the BORM’s Job Description
    Ensure you remain alert to the risk of money laundering and assist in the Banks efforts in combating it by adhering to the key principles in relation to: identifying your customer, knowing your customer, reporting suspicions, safeguarding records and not disclosing suspicions to customers

    Key Stakeholders

    Internal stakeholders: Country Client Coverage unit, Regional Stressed Asset Risk unit, relevant Regional/ Country Product units (e.g., GCM, FM Sales), Business and Country Finance units, Regional Credit & Risk units, Regional and Country Legal units, and Regional and country CFCC units
    External liaison: Stressed Asset Groups at other FIs, Credit/ Stressed Asset Funds, Portfolio Management teams at other banks. Institutional and Private Investors, External Lawyers, External Accountants, Regulators etc

    Other Responsibilities

    Leverage the opportunity provided by Corporate Social Responsibility to enhance the Group’s internal and external reputation and indirectly influence the bottom line
    Promote the Group’s brand with clients, stakeholders, and regulators
    Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures

    Our Ideal Candidate

    Graduate qualifications (or conversions): post-Graduate qualifications such as MBA, CFA, Chartered Accountancy, Mathematics/ Statistics, Qualified Lawyer
    Relevant experience in the banking and financial services industry with hands on experience of underwriting, managing, and recovering credit exposures across both developing and developed jurisdictions
    Good knowledge of fundamental drivers of credit risk, documentary and legal risks, portfolio, and balance sheet management; including market and regulatory dynamics
    Some experience in structuring credit risk products, restructuring of credit exposures, asset distribution, and exposure to credit derivatives and asset securitisation

    Apply via :

    scb.taleo.net

  • Head of Communications

    Head of Communications

    Role Responsibilities
    Please also specify the Prescribed Responsibilities delegated to this role.
    Strategy

    Development and implementation of an internal and external communications strategy consistent with the business strategy.
    Provide key strategic communications advice to CEOs and business leaders in country.
    The role holder is required to develop and implement strategies to build and protect the reputation of the Bank both externally and internally. This is achieved via a programme of media relations, internal communications, government relations, corporate responsibility, community relations and investor relations.
    Manage internal and external communications resources to budget.

    Business

    Coordinate internal and external communication plans across all channels, press, thought leadership, web, audio calls, videos.
    Identify and coordinate opportunities for senior management to act as “trusted counsel” to Governments and other actors on key policy issues.
    Collaborate with colleagues across Corporate Affairs to ensure continuous best practice sharing and improvement in the function.

    Processes

    Develop and maintain a network of key press contacts with knowledge of the Bank’s strategies and capabilities.
    Manage resources to execute internal and external communications plan across the country.
    Ensure appropriate training for spokespeople and ensure access to press is controlled.
    Develop an effective system for timely and high-quality reporting and intelligence on politics and policy change.

    People and Talent

    Lead through example and build the appropriate culture and values. Set appropriate tone and expectations from the team and work in collaboration with risk and control partners.
    Ensure the provision of ongoing training and development of people and ensure that the team is suitably skilled and qualified for their roles.
    Set and monitor job descriptions and objectives for direct reports and provide feedback and rewards in line with their performance against those responsibilities and objectives.
    Assess and measure the team’s activities to ensure alignment with plans, forecasts, and capacity models.

    Risk Management

    Demonstrate shift towards anticipation of risk.
    Provide leadership and coordination of issues and crisis communications to the functions at cluster and country level.

    Governance

    Ensure adherence to the risk management framework, Group Code of Conduct and various policies, procedures, and Guidelines of the bank by the regional Corporate Affairs and Brand & Marketing Teams.
    For Corporate Affairs, be the Reputational Risk Control Owner’s representative, enforcing the associated policies and procedures across the bank.

    Regulatory & Business conduct

    Display exemplary conduct and live by the Group’s Values and Code of Conduct.
    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
    Support the CABM team to achieve the outcomes set out in the Bank’s Conduct Principles: The Right Environment.
    Effectively and collaboratively identify, escalate, mitigate, and resolve risk, conduct and compliance matters.
    Embed the Group’s Values and Group Code of Conduct to ensure adherence with the highest standards of ethics. Comply with relevant policies, processes, and regulations, as part of the culture. Lead by example by displaying exemplary conduct behaviours and take personal responsibility for:
    The conduct of individuals in internal, external Communications and Public Affairs, ensuring behaviours set out in the Group Code of Conduct are followed.
    Internal, external Communications and Public Affairs achieving the outcomes set out in the Conduct Principals and Pillars.
    Direct managers are individually accountable to proactively communicate, collaborate, and agree on the conduct ratings of employees.

    Key Stakeholders
    Internal – functional

    Country Head of Corporate Affairs, Brand & Marketing
    Regional Head of Corporate Affairs and Brand & Marketing
    Head of Communications, AME

    Internal – regional and country level

    Country CEO
    Country Client Business Heads
    Country Functions Heads
    Country CABM team

    External

    Media agencies
    Online partners
    Vendors and suppliers
    Editors and journalists
    Network with peers in the industry and other sectors via various strategic business / PR bodies in the country.

    Other Responsibilities

    Embed Here for good and Group’s brand and values in the CABM team.
    Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.

    Our Ideal Candidate

    University degree in Business, Communications, Public Relations or Finance discipline.
    In-depth knowledge of the local business and political environment
    Digital marketing flair with the ability to do digital PR
    Strategic advocacy and communications planning
    A proven track record for managing teams to get results. Strong track record in a reputable organisation – preferably an international organisation
    Strong FMCG, banking, financial services and / or technology pedigree desired
    Uses knowledge, communication and relationship skills to positively influence key decisions
    Excellent networking skills
    Strong networks with the media
    Government relations
    Forms effective relationships with key stakeholders across the matrix
    Ability to stand up for what is right, in the face of adversity
    Excellent communications: clear oral and written skills, effective questioning, and active learning
    Superior inter-personal and presentation skills
    Cultural sensitivity and awareness

    Apply via :

    scb.taleo.net

  • Technology Lead

    Technology Lead

    Purpose
    SC Ventures (SCV) spearheads innovation across Standard Chartered. Included in SCV’s mandate will be to invest in FinTech’s and other start-up companies, promote rapid testing and implementation of new business models. Solv Vietnam is set up as an e-commerce marketplace to transform the traditional B2B supply chain, supporting SMEs with easier and faster access to finance.
    Chief Technology Officer (CTO) for AgriTech ideally operates out of Nairobi focusing on taking into production the technology stack, product roadmap, engineering team, and solution delivery for the agriculture ecommerce (eCom) platform. The candidate has hands-on technology leadership with engineering experience to deliver and production operation of the platform. Primary collaboration with Andela with local and remote teams.
    The CTO is responsible for building the software development strategy and implementation of software application solutions roadmap to meet business requirements and will manage the software development team, associated risk management and compliance requirements as well as build capability in their respective software engineering functional organization.
    Business

    Working with Venture Lead, Product Owners, and partners to lead technology delivery, evaluate technology trade-offs, oversee vendor engineering and integrations, and deliver features and capabilities aligned to the business model to build take a minimum viable product (MVP) to successful country-wide rollout.
    Software Development Strategy and Roadmap, including operations and technology support to deliver on committed service quality.
    Establish the budget for software development plans and manage operational costs within approved budget.
    CTO will discuss with partners, fintechs, co-creation clients, and business to expand the offering of SCF.
    Co-ordinate, question and interrogate technology opportunities with offshore engineering team and local engineers to innovate and sustain a competitive advantage.
    Collaborate with Kenya-based technology team and overseas engineers to deliver AgriTech stack.
    Employ a managerial mindset that seeks to optimise the business outcome for the Venture while establishing sound governance, internal process, adherence to policies and processes.
    Thought leadership and demonstratable subject matter expertise on use of machine learning (ML), Artificial Intelligence (AI), APIs, cyber security, DevSecOps and similar technology applications.
    Establish sound technology operation covering incident management, problem management, service levels (SLAs) and business continuity processes
    Identify risks during operations, coordinate with tech team to develop methods of measuring, assessing, and minimizing risks, overcoming and improving risk points.

    Technical Skills

    Expert knowledge on mainstream cloud provider (AWS), Cloud-native services, and elastic cloud infrastructure.
    Background in .NET technology stack, Kubernetes, distributed systems, session management and authentication, asynchronous event processing, message queues, and architecture patterns.
    Knowledgeable on modern object orientated programming practises including entity frameworks, dynamic reflection, and reusable interfaces, technology platform operations including event handling, logging, monitoring and capacity planning.
    Familiarity with 3rd party system integrations via APIs (HTTP/REST), host-to-host (file exchange by FTP), with background jobs processing of real-time, event triggered, and async automations.
    Familiar with OWASP, secure by design, secure coding practises, code scanning, unit testing, dependency management (deprecation, vulnerabilities, licensing)
    Extensive experience with DevOps including pipeline, release management, and managing multi AWS account deployments.
    Engage with scrum teams, engineers, and ensuring reliable delivery of sprints, change management of features and bug fixes, and backlog
    Experience with operating highly-available production financial systems and integration with financial systems
    Ability to wear multiple hats such as individual contributor, team lead, solution architect, facilitator.
    Beneficial is knowledge of FinTech ecosystem, inclusive of Blockchain, Digital Payments, Primer Services and Transaction Banking Enhancements, as well as other innovations in this space.

    Responsibilities
    Overall

    Expertise and professional experience in software development and deep understanding of technology delivery.
    Participate in assessing and hiring technical personnel required to be part of AgriTech, and support the growth in aggressive fast scale-up in local go-to-market.
    Familiarity with ERP and financial systems (purchase orders, invoices, receipts) is desirable.
    Participate with anchor and banks / financial service providers in establishing new integrations for supply chain and trade related data exchange.
    Engage with relevant Standard Chartered Functions
    Knowledgeable on including Technology and Information and Cyber Security (ICS) for governance and key-control-indicators.
    Advantageous to have experience in ITIL and ISO27001.

    People and Talent

    Lead by example and build the appropriate culture and values.
    Create a motivational and challenging environment in the team which is conducive to creativity and delivery of the strategy.

    Governance

    Act and escalate quickly when any risk and control weakness become apparent and ensure they are addressed within an appropriate timeframe and escalated through the relevant committees.
    Work with multiple stakeholders to establish applicable risk / control framework.
    Familiarise self with governance structures and mandatory bank processes.

    Regulatory & Business Conduct

    Display exemplary conduct and live by SCB Values and Code of Conduct.
    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and SCB Group Code of Conduct.
    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

    Key Stakeholders

    CTO, SC Ventures
    Venture Lead / CEO
    Engineering/ Build team
    Product Owner/ Commercial Lead
    Project lead
    Risk & Compliance lead

    Our Ideal Candidate
    Training

    A Bachelor’s degree or higher Software Engineering, Computer Science, System Engineering, Information Technology or related discipline.

    Work experience

    At least 5 years of work experience as an engineering lead across multiple teams.
    At least 5 years of managerial experience in a similar leadership role.
    Experienced in a fast paced, Agile continuous integration environment.
    Experienced architecting, leading and contributing to software architecture.

    Apply via :

    scb.taleo.net

  • Manager, Performance Management

    Manager, Performance Management

    Role Responsibilities 

    Provide information to management by assembling and summarizing data; preparing reports; making presentations of findings, analyses, and recommendations.
    Design and production of dashboards and scorecards and regular MIS for decision making.
    Support reporting framework and enhance its existing capabilities to support new dashboard and MIS request.
    Co-ordinate with functional teams to collate and track KPIs.
    Complete operational performance analysis addressing internal and external customer needs by delivering insight on KPIs through management reports, and presentations.
    Generate and distribute management reports (Weekly, Monthly and Ad Hoc) in accurate and timely manner.
    Analyse business information to identify process improvements for increasing business efficiency and effectiveness.
    Provide recommendations to update current MIS to improve reporting efficiency and consistency
    Analyse scorecards to identify process improvements for increasing business efficiency and effectiveness

    Regulatory & Business Conduct

    Display exemplary conduct and live by the Group’s Values and Code of Conduct.
    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
    Lead to achieve the outcomes set out in the Bank’s Conduct Principles
    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
    Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association

    Key Stakeholders

    Head, Finance Systems & Operational Risk, Africa, and GFS Africa
    GFS Africa Leadership Team
    Chief Finance Officers – Africa Region
    Financial Controllers – Africa Region
    Finance Operational Risk Managers (FORM) – Africa Region

    Our Ideal Candidate 

    University degree preferable in Business or Accounting
    Professional qualification such as ACCA, CPA or CFA, DCAM Certification desired.

    Apply via :

    scb.taleo.net

  • Senior Audit Manager, ABC & Internal Fraud

    Senior Audit Manager, ABC & Internal Fraud

    Role Responsibilities
    The Senior Audit Manager, ABC & Internal Fraud:

    Supports the Portfolio Head of Audit for Fraud, ABC and Compliance Frameworks by leading on GIA’s coverage and opinion of ABC risk and Internal Fraud risk
    Supports execution of audit coverage for the broader CFCC audit portfolio, working alongside other Senior Audit Managers and Audit Managers to deliver audits in accordance with our plan and methodology

    Effective management of ABC risk is key to all organisations, and the Group’s diverse footprint accentuates this risk.  The risks arising from Internal Fraud may manifest themselves in almost any part of the bank’s organisational structure.The successful candidate will be able to provide technical expertise in one or both of ABC and Internal Fraud, gained through previous roles (in any line of defence) and experience of assessing, managing and testing risk management in a large financial services firm. The Senior Audit Manager will be able to share specialist knowledge with GIA peers and stakeholders, and provide guidance and advice to further enhance GIA’s coverage of these areas. Audit experienced is preferred but not essential for this role.
    The role has two sets of Bank stakeholders that further defines scope of responsibility:

    Internal GIA stakeholders (Product Heads of Audit / Country Heads of Audit) providing guidance and support to enable consistent coverage of ABC and Internal Fraud across the Group.
    Internal non-GIA stakeholders (1LOD Process Owners, 2LOD Risk Oversight) providing audit service through periodic delivery of audits of controls, governance and independent insights.

    GIA represents the third line of defence and provides independent assurance of the effectiveness of management’s control of business activities (the first line) and of the control processes maintained by the Risk Framework Owners and Policy Owners (the second line). GIA works with the Group’s other control functions, such as Finance, Risk and Compliance, but does not place unqualified reliance on their work. GIA is an independent function whose primary role is to help the Board and Executive Management to protect the assets, reputation and sustainability of the Group.
    As defined in the Audit Charter, all staff in GIA must exhibit the highest level of professional objectivity in gathering, evaluating and communicating information about the activity or process being examined. They must make a balanced assessment of all the relevant circumstances and not be unduly influenced by their own interests or by others in forming judgments. GIA will adhere to the Definition of Internal Auditing, the Core Principles for the Professional Practice of Internal Auditing, Code of Ethics and the Standards for the Professional Practice of Internal Auditing that are published by the IIA. It is expected that all members of GIA strive to operate as role models for the Group’s valued behaviours. GIA methodology has defined “Habits of a Human Auditor” which are aligned to the Group’s valued behaviours and communicated across the function.
    Strategy

    Support the HOA where required, in the development of the GIA risk assessment and development of an appropriate audit plan for the HOA’s assigned portfolio.
    Support the HOA to confirm that audits assigned to the individual in the GIA audit plan address the key risks identified in the detailed risk assessment and in the audit planning process, and meet relevant regulatory requirements and expectations that are required to be covered by GIA.
    Support the HOA to assess the assigned audit plan to confirm that it remains relevant throughout the year as the risk profile of the business changes. Propose changes as appropriate.
    Ensure that audit team operates in line with the Audit Charter during engagements, remains independent from management and free from interference.

    Business (Budget)

    Assist the HOA to effectively manage the cost of assigned audits within the allocated budget for audit engagements.
    Identify and implement opportunities for cost savings and optimal productivity of assigned audit engagements.

    Audit Delivery

    To support GIA audit teams by providing subject matter expertise and knowledge relating to ABC and Internal Fraud. The individual will support the HOA in their role as the GIA portfolio subject matter expert, depending on the skills of the individual.
    To act as a Team Leader on assigned audit work involving Compliance, Conduct & Behavioural Risk across the Group. This will entail managing the auditors working on the audit to deliver the Audit Planning Memo, Controls Document, agree issues and action plans with management and submission of draft report to the Team Manager for review.
    Where required, to act as Team Manager and take responsibility for overseeing the delivery of high-quality audits, including finalising of audit issues and the audit report.
    Contribute to complex cross-functional and multi-location high risk engagements.
    Provide guidance on business/audit technical knowledge and management skills to team leaders and team members to enable them to effectively deliver their assigned contributions for an audit.
    Provide technical input and challenge on audit work being undertaken within the scope of assigned product / country area of responsibility. This will include working with the audit team to produce high quality outputs which address the risk.
    Provide clear guidance, detailed review and supervision of the audit team’s work so that audit deliverables meet quality standards and timelines in line with the GIA methodology.
    Support adherence to the GIA methodology in all areas of the audit engagement, as well as raising awareness and understanding of the methodology.
    Take the lead in presenting the draft report in the GIA report review process (to the tollgate or report approver).
    Have a thorough understanding of the regulatory landscape and to ensure that all key regulatory concerns are covered in the audit scope.
    Monitor the implementation/delivery of the agreed issues/audit plans for the audits assigned, understanding the key risks arising, provide advice on resolution of issues to auditees/action plan owners and escalate audit findings that remain unresolved.
    Demonstrate knowledge of both business/technical areas and knowledge in the audit process, including the GIA system, so that audit work is carried out to a high standard that meets all methodology and GIA system requirements.

    Risk Assessment

    Support the HOA to update the relevant assigned risk assessments as part of the Continuous Risk Assessment on a regular basis so that changes in risk profiles are identified in a timely manner, proposing changes to the assigned audit plan to the HOA, as appropriate.
    At the request of the HOA, attend relevant meetings (e.g. Management Groups and Committees) to keep up-to-date on key business matters and provide the right challenge to ensure risks are appropriately identified, discussed and timely remediation plans are put in place.
    Promote early identification and escalation of risks, issues, trends and developments to relevant stakeholders. Be prepared to raise issues/concerns outside the normal audit process.
    Adopt an anticipatory approach to risk assessment through stakeholder engagement and monitoring of the external environment to improve audit planning.
    Review MI and reports regularly to keep up to date with key trends within the business and audit deliverables.

    Stakeholder Management

    Establish and maintain effective working relationships with the management of business units which fall under risk assessment responsibility.

    People and Talent

    Demonstrate strong leadership and ability to motivate and guide audit team leaders and members.
    Influence change within the department by highlighting potential enhancements.
    Identify growth areas at the start of each audit, and discuss with the Team Manager / Team Lead on how best to develop them during the work.
    Provide written performance feedback to team members at the end of an audit.  Review and agree the feedback provided with the Team Manager.
    Identify and successfully complete key internal training for self-development.
    Facilitate the development of audit team members by providing on the job training and recommending formal training to support GIA activities.
    Support the HOA to proactively spot talent for GIA.

    Governance 

    Assist the HOA to manage the relevant Product/Country clients, and establish good working relationships to help the businesses improve the control environment and keep updated with changes in the business impacting their risk profile.
    Propose changes to audit plans to the HOA, as appropriate, so that the audit plan remains relevant.
    Lead by example on how to communicate audit-related matters and resolve any conflict between auditors and auditees during the course of an audit.  Use networks and relationships to build engagement and achieve results.
    Delays in the execution of audit work should be escalated in a timely manner, both to auditee management and GIA management.
    Be able to clearly explain issues identified along with the risks and root causes to GIA and business management, using language designed to be understood by non-experts.

    Our Ideal Candidate

    Previous experience within ABC & Internal Fraud Risk Management, or similar role. Related qualifications desired.
    5+ years of overall experience, preferably with exposure to large international financial institutions.
    Effective collaborative skills that contribute to positive working relationships with counterparts in Group Internal Audit and the business.
    Strong communicator, both written and verbal, with an ability to influence and an ability to gain the respect of senior management, regional stakeholders, peers and their teams.
    Confident and courageous to raise / escalate issues in a pro-active, professional and timely manner.
    Ability to effectively train, guide and empower colleagues on core areas of competency.
    Self-directed and able to work with minimal supervision.

    Role Specific Technical Competencies
    ABC & Internal Fraud Risk Management

    In this role you need to know how to provide expert guidance to others with respect to conduct risk, in particular market and colleague conduct.

    Relationship Management

    Maintains productive, long-term relationships with clients or vendors.
    Conducts periodic reviews of work effort, progress, issues, and successes. Creates opportunities to educate support teams on client priorities. Empowers others to establish collaborative, healthy relationships.

    Internal Audit

    Describes the basic concepts and objectives of internal auditing. Identifies the differences between internal audit and external audit. Explains the internal audit processes and major components. Lists the basic tools and techniques for maintaining audit information.

    Effective Communication

    Communicates effectively with diverse audiences, using appropriate media and language. Ensures important messages are clearly understood.
    Writes reports, articles, or books for distribution to the business or professional community. Works to create a climate that values and rewards good oral and written communication. Coaches others on methods of improving their own communications.
    Monitors developments in communications tools for potential use by organization.

    Apply via :

    scb.taleo.net

  • Manager, Financial and Regulatory Reporting

    Manager, Financial and Regulatory Reporting

    Role Purpose
    The Implementation Manager is responsible for the client relationship throughout the implementation process and is the single point of contact for the client during that phase. He/she is responsible for ensuring the quality, consistency and value of the services and solutions are delivered to clients in a timely and efficient manner. He/she works closely with internal stakeholders such as Corporate, Commercial & Institutional Client Coverage (CCIB), Channels Management, Sales, Product Management, Operations, Client Service Group, Legal and Compliance to ensure the client’s requirements are met and ensure a smooth client experience throughout the onboarding process.
    Other than strong project management skills, the Implementation Manager is also expected to drive product and channel agendas. He/she works closely with the Securities Services Head to implement the Securities Services deals for the Investor & Intermediaries (I&I) across multiple countries which covers products such as Custody, Fund Administration, Trustee, etc. He/she could be involved in supporting the Request For Proposal process and actively engaged in solution design, participate in client workshop and presentations.  The Implementation Manager is required to have strong communication skills, flexible in way of working, pro-active, self-starter, strong interpersonal skills and can work well in a team environment.
    Strategy

    Works closely across the network to ensure best in class and quality services are being provided to onboarding clients.
    Monitors industry developments to build understanding of clients and their changing needs and priorities during onboarding.  Builds strong client relationship and trust.
    Identifies common themes, in particular pain points in implementations and takes steps to streamline the onboarding processes wherever possible.
    Maintains appropriate commercial balance between needs of clients and long-term profitability / efficiency of the business.

    Business

    Works closely with Sales/ Business Account Managers /Product/ Coverage teams to fully understand the client and its business and thereby formulate appropriate onboarding plans
    Identifies ways to shorten onboarding times and commence revenue flow as soon as possible.
    Achieve positive client feedback and client’s willing to act as Standard Chartered Bank referees for future business.
    Maintain close and collaborative relationships with internal stakeholders and key clients
    Provides regular implementation updates and escalates key issues on a timely basis to senior management
    Clients range in size from small, single market, single product clients to those using multiple products in multiple-markets. 
    Top clients, especially multi-market clients, expect global best practice in their interaction with Securities Services and the jobholder needs to be highly client centric, receptive to client requests, whilst also safeguarding the Bank’s commercial and regulatory interests.

    Processes
    Client Implementations

    Complete Client implementations within the agreed timelines.
    Support complex implementations across the Africa & Middle East
    Meet the key milestones agreed with the Client
    Complete implementations within budget
    Achieve and aim to exceed all of the Clients’ expected benefits
    Delivery of technical channels to the Client including Application Programming Interface (API’s), Host to Host (H2H), Straight to Bank (S2B).
    Conduct Financing & Securities Services, Straight to Bank training to Clients
    Communicates implementation progress to internal Stakeholders

    Sales Support

    Active engagement in solution design
    Participates in Client meetings/workshops/presentations.
    Support Request For Proposal/ Request For Information process

    Channels Development

    Feedback to the Channels team Client feedback and requests for enhancement.
    Support new functionality testing
    Support / coordinate client testing
    Channels Commercialisation
    Participate in Channels roll out campaigns
    Participate in conversion campaigns
    Participate in utilisation campaigns

    Client Servicing

    Monitor and track any open issues from the implementation through to resolution post the Client going live.
    Respond to issues/requests escalated by Securities Services Client Service Managers.
    Provide advice and support to the Client post implementation.

    People and Talent

    Contributes actively to best practice transfers to educate and support the Implementation function globally.
    Sets appropriate tone and expectations from the Financing & Securities Services (FSS) team and works in collaboration with risk and control partners locally
    Actively participates in on-going training and development initiatives
    Objectively provides feedback to Client Solution team members and managers, and provides guidance when necessary, to enhance client experience and business outcome.

    Risk Management

    Proactively maintains an awareness and understanding of the main risks facing the Group and the role the individual and the team play in managing them.
    Ensures all regulatory and compliance initiatives surrounding the FSS business are understood and adhered to, and escalates any concerns through management, and other channels, in a timely and effective manner.

    Governance

    Maintains awareness and understanding of the regulatory framework in which the Group operates, and the regulatory requirements and expectations relevant to the role.
    Delivers ‘effective governance’; capability to challenge fellow executives effectively; and willingness to work with any local regulators in an open and cooperative manner.
    Ensures the process, commercials, and necessary governance are in place to govern the roll-out of the product.

    Regulatory & Business Conduct

    Display exemplary conduct and live by the Group’s Values and Code of Conduct.
    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
    Work to achieve the outcomes set out in the Bank’s Conduct Principles: Fair Outcomes for Clients, Financial Crime Prevention, The Right Environment.
    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

    Key Stakeholders

    Closely liaises with all key stakeholders involved in the implementation process, which include:
    the client
    internal entities such as FSS Sales, Product, Operations, Client Solutions, Prime Services, Financial Markets, Relationship Managers, Client Coverage, Digital Channels and Data Analytics (DCDA), Customer Integrations (CUI), Technology, Legal and Compliance.
    external entities as appropriate

    Other Responsibilities

    Embeds Here for good and Group’s brand and values,
    Performs other responsibilities assigned under Group, Country, Business or Functional policies and procedures.
    Act as a role model, behaving with integrity and demonstrating exemplary conduct

    Our Ideal Candidate

    A dynamic team player, capable of adopting collaborative approach in designing unique client solutions.
    Well versed with local banking rules, regulations and guidelines.
    Minimum 5 -12 (depending on the seniority of the Client Implementation Manager) years’ experience in selling /implementing Securities Services/Transaction Banking products for Corporate and Institutional clients.
    Adequate knowledge of client documentation.
    Ability to work under strict timelines, budget and produce high quality deliverables.
    Self motivated, confident individual with excellent communication and presentation skills.
    Out of the box creative thinking and decision making abilities in crunch situations.
    Analytical skills – ability to review & analyse workflows and procedure to drive process improvements, enhancing client experience.
    Adequate understanding of the various computer systems within the Bank and the applications of technology in business

    Apply via :

    scb.taleo.net

  • Implementation Manager

    Implementation Manager

    The Role Responsibilities
    Role Purpose
    The Implementation Manager is responsible for the client relationship throughout the implementation process and is the single point of contact for the client during that phase. He/she is responsible for ensuring the quality, consistency and value of the services and solutions are delivered to clients in a timely and efficient manner. He/she works closely with internal stakeholders such as Corporate, Commercial & Institutional Client Coverage (CCIB), Channels Management, Sales, Product Management, Operations, Client Service Group, Legal and Compliance to ensure the client’s requirements are met and ensure a smooth client experience throughout the onboarding process.
    Other than strong project management skills, the Implementation Manager is also expected to drive product and channel agendas. He/she works closely with the Securities Services Head to implement the Securities Services deals for the Investor & Intermediaries (I&I) across multiple countries which covers products such as Custody, Fund Administration, Trustee, etc. He/she could be involved in supporting the Request For Proposal process and actively engaged in solution design, participate in client workshop and presentations. The Implementation Manager is required to have strong communication skills, flexible in way of working, pro-active, self-starter, strong interpersonal skills and can work well in a team environment.
    Strategy

    Works closely across the network to ensure best in class and quality services are being provided to onboarding clients.
    Monitors industry developments to build understanding of clients and their changing needs and priorities during onboarding. Builds strong client relationship and trust.
    Identifies common themes, in particular pain points in implementations and takes steps to streamline the onboarding processes wherever possible.
    Maintains appropriate commercial balance between needs of clients and long-term profitability / efficiency of the business.

    Business

    Works closely with Sales/ Business Account Managers /Product/ Coverage teams to fully understand the client and its business and thereby formulate appropriate onboarding plans
    Identifies ways to shorten onboarding times and commence revenue flow as soon as possible.
    Achieve positive client feedback and client’s willing to act as Standard Chartered Bank referees for future business.
    Maintain close and collaborative relationships with internal stakeholders and key clients
    Provides regular implementation updates and escalates key issues on a timely basis to senior management
    Clients range in size from small, single market, single product clients to those using multiple products in multiple-markets.
    Top clients, especially multi-market clients, expect global best practice in their interaction with Securities Services and the jobholder needs to be highly client centric, receptive to client requests, whilst also safeguarding the Bank’s commercial and regulatory interests.

    Processes

    Client Implementations

    Complete Client implementations within the agreed timelines.
    Support complex implementations across the Africa & Middle East
    Meet the key milestones agreed with the Client
    Complete implementations within budget
    Achieve and aim to exceed all of the Clients’ expected benefits
    Delivery of technical channels to the Client including Application Programming Interface (API’s), Host to Host (H2H), Straight to Bank (S2B).
    Conduct Financing & Securities Services, Straight to Bank training to Clients
    Communicates implementation progress to internal Stakeholders

    Sales Support

    Active engagement in solution design
    Participates in Client meetings/workshops/presentations.
    Support Request For Proposal/ Request For Information process

    Channels Development

    Feedback to the Channels team Client feedback and requests for enhancement.
    Support new functionality testing
    Support / coordinate client testing

    Channels Commercialisation

    Participate in Channels roll out campaigns
    Participate in conversion campaigns
    Participate in utilisation campaigns

    Client Servicing

    Monitor and track any open issues from the implementation through to resolution post the Client going live.
    Respond to issues/requests escalated by Securities Services Client Service Managers.
    Provide advice and support to the Client post implementation.

    People and Talent

    Contributes actively to best practice transfers to educate and support the Implementation function globally.
    Sets appropriate tone and expectations from the Financing & Securities Services (FSS) team and works in collaboration with risk and control partners locally
    Actively participates in on-going training and development initiatives
    Objectively provides feedback to Client Solution team members and managers, and provides guidance when necessary, to enhance client experience and business outcome.

    Risk Management

    Proactively maintains an awareness and understanding of the main risks facing the Group and the role the individual and the team play in managing them.
    Ensures all regulatory and compliance initiatives surrounding the FSS business are understood and adhered to, and escalates any concerns through management, and other channels, in a timely and effective manner.

    Governance

    Maintains awareness and understanding of the regulatory framework in which the Group operates, and the regulatory requirements and expectations relevant to the role.
    Delivers ‘effective governance’; capability to challenge fellow executives effectively; and willingness to work with any local regulators in an open and cooperative manner.
    Ensures the process, commercials, and necessary governance are in place to govern the roll-out of the product.

    Regulatory & Business Conduct

    Display exemplary conduct and live by the Group’s Values and Code of Conduct.
    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
    Work to achieve the outcomes set out in the Bank’s Conduct Principles: Fair Outcomes for Clients, Financial Crime Prevention, The Right Environment.
    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

    Key Stakeholders

    Closely liaises with all key stakeholders involved in the implementation process, which include:

    the client
    internal entities such as FSS Sales, Product, Operations, Client Solutions, Prime Services, Financial Markets, Relationship Managers, Client Coverage, Digital Channels and Data Analytics (DCDA), Customer Integrations (CUI), Technology, Legal and Compliance.
    external entities as appropriate

    Other Responsibilities

    Embeds Here for good and Group’s brand and values,
    Performs other responsibilities assigned under Group, Country, Business or Functional policies and procedures.
    Act as a role model, behaving with integrity and demonstrating exemplary conduct

    Our Ideal Candidate

    A dynamic team player, capable of adopting collaborative approach in designing unique client solutions.
    Well versed with local banking rules, regulations and guidelines.
    Minimum 5 -12 (depending on the seniority of the Client Implementation Manager) years’ experience in selling /implementing Securities Services/Transaction Banking products for Corporate and Institutional clients.
    Adequate knowledge of client documentation.
    Ability to work under strict timelines, budget and produce high quality deliverables.
    Self motivated, confident individual with excellent communication and presentation skills.
    Out of the box creative thinking and decision making abilities in crunch situations.
    Analytical skills – ability to review & analyse workflows and procedure to drive process improvements, enhancing client experience.
    Adequate understanding of the various computer systems within the Bank and the applications of technology in business

    Apply via :

    scb.taleo.net

  • Quality Assurance & Training Manager

    Quality Assurance & Training Manager

    Role Responsibilities 
    Regulatory & Business Conduct

    Display exemplary conduct and live by the Group’s Values and Code of Conduct.
    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

    Key Stakeholders

    TZ Collections: Regional Collections Team

     
    Our Ideal Candidate 

    Graduate with 3-year experience in Credit preferably Debt recovery.
    Experience in Quality Assurance and Training.
    Fluency in English and Swahili
    Fair knowledge of Retail Client Products and those of the competitors
    Excellent and Interpersonal and communication skills
    A good understanding of Risk and Control

    Apply via :

    scb.taleo.net