Jobs Kenya

Company Details: Company Information Mercy Corps is a global humanitarian aid agency engaged in transitional environments that have experienced some sort of shock: natural disaster, economic collapse, or conflict.

  • Adaptive Learning & Communications Officer

    Adaptive Learning & Communications Officer

    Position Summary

    The Adaptive Learning and Communications Officer, Mombasa is a critical member of the USAID SAUTI team and implementing partners in four coastal counties of Mombasa, Kwale, Kilifi, Lamu and Garissa. The position is responsible for ensuring the integration of collaborative, adaptive learning principles and practices into field operations at the county level as well as leading on program visibility efforts and supporting consortium and downstream partners on compliance with USAID, reporting, branding and marking requirements.

    Essential Job Responsibilities
    COLLABORATIVE LEARNING FOR ACTION

    Support documentation of program success stories and case studies
    Support review and formatting of quarterly, monthly and annual reports including the incorporation of photos and videos as necessary.
    Support the program to meet USAID branding and marking requirements.
    Contribute to program learning and facilitate more effective sharing of program results, approaches, feedback from partners, and lessons learned throughout implementation to shape future programming.

    COMMUNICATIONS FOR ADAPTIVE LEARNING

    On a quarterly basis, produce case studies that highlight how program staff and participants are applying the principles and practices of collaborative, adaptive learning to enhance collective action and amplify impact.
    Support the Sauti team to package and promote insights and lessons learned through the execution of their learning agendas and adaptive learning plans, and work with the M & E team to monitor uptake.
    Support in increasing the organization’s standing in the community and our credibility with public and private donors by improving our ability to collect and document results and program impact.

     CONTENT CREATION, MANAGEMENT & DISSEMINATION

    Support the programme team to track USAID Sauti’s visibility in external platforms and work closely with the County Directorate to disseminate content through county platforms and other media channels to create visibility for the program.
    Work with the county reporting officer to identify and develop content for USAIDS Sauti social media (Twitter, Facebook etc.)
    Collaborate with journalists and media outlets (print, TV, radio, web etc.) where appropriate to capture and share learning and promote uptake in order to amplify USAID Sauti’s influence.

    SAFEGUARDING RESPONSIBILITIES

    Actively learns about safeguarding and integrates it into their work, including safeguarding risks and mitigations related to their area of work.
    Practices the values of Mercy Corps including respecting the dignity and well-being of participants and fellow team members.
    Encourages openness and communication in their team, encourages team members to submit reports if they have any concerns using reporting mechanisms e.g. Integrity Hotline and other options
    Other Duties as Assigned
    Remain flexible and open to taking on new/different responsibilities as the program evolves and progresses, especially as requested/ guided by the Programme lead.

    Accountability

    Reports Directly to: the Senior Programs Manager and works with the USAID Sauti consortium partners, downstream partners, Chief of Party, and Program Officer, County Government Communications Directorate, other relevant government departments, communities and local media.

    Minimum Qualifications and Transferable Skills

    Recognized qualification in Communications, Journalism, or a related field. Masters will be an added advantage.
    Minimum of 5 years of progressive experience working in communications or public relations
    Excellent track record in content development, copy writing and editing, demonstrated through submission of a portfolio of quality products in a variety of formats (e.g. blogs, articles, op-eds, press releases, videos, etc.).
    Proven experience in developing and executing communications plans.
    Excellent interpersonal skills including facilitation, fluent oral communication, with an ability to deeply connect and empathize with a range of individuals with broad backgrounds and expertise.
    Demonstrated attention to detail, ability to follow procedures, meet deadlines and work independently and cooperatively with team members is required.

    Apply via :

    recruiting2.ultipro.com

  • People and Culture Manager

    People and Culture Manager

    General Position Summary

    Support the management of the People and Culture department for Mercy Corps programming in Kenya in the achievement of MC program objectives and in alignment with all People functions and Development. The People & Culture Manager is required to effectively build the people and culture capability of the team under their leadership; support the leading and manage an effective People & Cultures function to support management of the employee lifecycle; and contribute to broader organizational and strategic management. The position also has a key role as ambassador for organizational culture and values, ensuring they are visible, embedded and upheld.

    Essential Job Responsibilities
    Strategy & Vision:

    Identify weaknesses in current People systems, advise the Director of People and Culture on outstanding issues and assist in designing and implementing policies and procedures as required.
    Contribute to the development and execution of MCK medium and long-term People and Culture strategy and ensure effective inclusion of key people and culture considerations.
    Read and understand the broader business environment and provide expert and informed analysis and strategic advice to ongoing operations and expected decisions.
    High level analysis of key people data and trends in support of strategic priorities, advising an appropriate course of action as required.

    ORGANISATIONAL DEVELOPMENT & CULTURE

    Contribute to the development of a robust culture through role modelling MC core values and the behaviors which drive this culture.
    Design and lead initiatives including research and diagnostics (e.g. annual employee engagement survey and exit interviews), to maximize the engagement of all employees and build organizational commitment to the desired culture.

    Program Management:
    Recruitment, Selection & Onboarding:

    Review position descriptions and prepare corresponding vacancy announcements for posting on job boards.
    Ensure the recruitment of national staff adheres to the standing Recruiting Policies and Procedures of MC Kenya.
    Responsible for the orientation of all new, national staff on Mercy Corps Country systems, policies and procedures.
    Ensure all new staff receive copies of the Country National Staff Policy Handbook and are alerted to benefits. Continue with support and advice on policies, as required.
    Assist with operational budget for staff coverage as requested.
    Anticipate future staffing needs, build pools of ready candidates through internal succession planning and external market knowledge and pro-active selection.

    Leave Management:

    Establish and ensure a tracking system for all types of leave for all employees is maintained.

    Performance Management:

    Ensure that employee performance evaluations are completed as scheduled and provide guidance on work and development plans as required.
    Work with managers and program leads to ensure that all national staff have an up-to-date and relevant position descriptions.
    Provide training and guidance to managers and staff to make best use of performance management process.

    Employee Relations:

    Conduct exit interviews with staff who leave MCK and identify any issues affecting staff retention to ensure they are addressed.
    Ensure employee issues are dealt with in a prompt time frame so MCK is not exposed to potential legal risk, including assisting in investigations into grievances and complaints where required.
    Participate in disciplinary, hiring and termination meetings with program staff upon request.
    Advise staff (national and international) on disciplinary procedures.
    Ensure Mercy Corps people and culture policies strictly adhere to Country Labour law as applicable. This includes payment of appropriate taxes, benefits etc.
    Maintain confidentiality of all national staff personnel issues including disciplinary procedures and contracts/ pay rates.

    Administration & Legal:

    Provide oversight for maintaining people files for all staff – including recruitment documents, CVs, valid contracts, PAFs, timesheets, employee data sheets, disciplinary papers and performance evaluations by periodically auditing files.
    Maintain annual holiday schedule including determination of exact holidays in advance of the holiday (as possible) and inform all staff.
    Ensure service contracts for service providers are reviewed and updated as appropriate for example Medical Insurance, GPA, Legal, Consultants and any other that may come up.

    Remuneration & Benefits:

    Ensure Salaries and benefits adhere to Mercy Corps salary scales and standing protocols.
    Advise staff (national and international) on salary policies and procedures.
    In collaboration with a delegated team member, ensure monthly payroll is ready for processing in conjunction with finance department and ensure payroll is delivered in a timely manner to all team members.
    Ensure terminal benefits for exited staff are processed in a timely manner, by 15th of the following month.

    Team Management:

    Create and sustain a work environment of mutual respect where team members strive to achieve excellence.
    Promote accountability, communicate expectations and provide constructive feedback via regular performance reviews.
    Supervise, hire and orient new team members as necessary.
    Provide team members with information, tools and other resources to improve performance and reach objectives.
    Contribute to country team-building efforts, help team members identify problem-solving options and ensure the integration of all team members into relevant decision-making processes by working with staff representatives.
    Conduct himself/herself both professionally and personally in such a manner as to bring credit to Mercy Corps and to not jeopardize its humanitarian mission.

    Apply via :

    recruiting2.ultipro.com

  • Communications Manager

    Communications Manager

    Position Summary

    The Communication Manager should be a dynamic, creative, and a visionary individual with a keen sense of news and an ability to see the bigger picture.  This role is focused on crafting and executing an ambitious and effective communications strategy aimed at enhancing USAID Nawiri’s public profile and influence.
    They will be responsible for leading communications and media efforts, including overseeing management and upgrade of communications channels including the website and social media accounts; setting, measuring and reporting on reach targets; writing and publication of key documents such as annual reports, learning briefs and impact materials; managing communications aspects relating to key high profile events and workshops; expanding media contacts and increasing USAID Nawiri’s media presence; and ensuring the highest quality of work from external designers, photographers, and other media production specialists.
    The Communications Manager must be a strong communicator and team leader, focused on building capacity and empowering the team to achieve common communications objectives. They will provide technical supervision to the County Communications team members, and support the USAID Nawiri Team in articulating programmatic impact in our communities to advance profile-raising, advocacy and learning goals. The Communications Manager will actively elevate the program’s reputation as a reference point for an informed and meaningful voice on key issues related to persistent acute malnutrition in the Arid & Semi-Arid Lands (ASALs).

    KEY RESPONSIBILITIES
    Strategy & Vision

    Develop and implement an ambitious communications strategy which aligns with USAID Nawiri’s Evidence, Learning and Impact Agenda, Mercy Corps Kenya’s Pathway to Possibility Strategy and Mercy Corps’ Africa Regional Communications Strategy.
    Oversee the preparation and implementation of detailed communications workplans at national and county level, setting the bar for creativity, innovation and results.
    Work with the Program Performance and Learning Director and Regional Communications Manager to set, measure and report on aspirational communications targets and performance metrics, using learnings to improve future strategy.
    Oversee the development of a suite of communications tools and products (such as FAQs, Technical Overviews etc) which can be used by all team members whenever the need arises.
    Forge strong, institutional linkages and maintain a productive working relationship with USAID, Government of Kenya, the NAWIRI consortium, PREG Partners, and other relevant partners in the communications and advocacy fields to ensure alignment of strategic priorities and leveraging of each others resources to amplify reach and impact.
    Support with risk mitigation on reputational risk issues, in collaboration with the Regional Media Manager and the leadership team.

    Media Engagement

    Work with the regional and global media teams to build and maintain strong relationships with media outlets and journalists, supporting media visits and interview, identifying promotional opportunities and drafting supporting materials such as press releases, to secure optimal coverage for USAID Nawiri initiatives and goals.
    Stay at the forefront of industry trends by actively monitoring media coverage, key announcements, emerging evidence, and high-level conversations to continuously refine communication strategies and ensure alignment with USAID Nawiri interests.
    Manage USAID Nawiri’s social media platforms, supporting communication team members to create engaging content, and monitor performance metrics.
    Identifying strategic opportunities and new champions to advance USAID Nawiri priority issues.
    Serve as the primary point person for all communications related queries related to the Mercy Corps/USAID NAWIRI brand and ensure training of other USAID Nawiri media representatives who can act as spokespeople.

    Content Development

    Translate complex concepts into clear, actionable messaging for diverse audiences. This includes developing key messages, fact sheets, social media content, and creative digital materials and will involve working with technical program team members to achieve and support their vision.
    Capitalize on data sources to ensure content is evidence driven and grounded in tangible facts.
    Ensure that Mercy Corps NAWIRI’s work is accurately, regularly and compellingly represented on Mercy Corps Global internal communications platforms, including: internal agency content platforms — Workplace pages, The Hub and The Globe as well as relevant donor media platforms and lead the development of a monthly country-level Mercy Corps NAWIRI newsletter.
    Collaborate closely with technical and implementation teams at the Nairobi and County levels to convey program strategies accurately and cohesively and ensure alignment of branding, messaging, and consistency across all communication channels.
    Act as the lead brand manager, maintaining USAID compliant Branding and Marketing standards across materials, events, and other media as outlined in the program’s Branding and Marking Guidelines.
    Coordinate and support the execution of high-level events, including identifying invitees and speakers, developing agendas or presentations and other communications related tasks.

    Team Management

    Build and maintain a strong, collaborative and innovative team culture, where communication colleagues are empowered, enthusiastic about trying new things and are working towards a common goal.
    Work with county communications team members to develop individual workplans, regularly provide performance feedback and build their capacity in key communications areas.
    Oversee the communication budget on a monthly basis and ensure it is being spent and monitored accurately.

    Safeguarding Responsibilities

    Actively learns about safeguarding and integrates it into their work, including safeguarding risks and mitigations related to their area of work.
    Practices the values of Mercy Corps including respecting the dignity and well-being of participants and fellow team members.
    Encourages openness and communication in their team, encourages team members to submit reports if they have any concerns using reporting mechanisms e.g. Integrity Hotline and other options

    Adherence to Policies and Procedures

    Personal conduct should always be professional and respecting local laws, customs and MC’s policies, procedures, and values at all times and in all in-country venues.

    Accountability To Participants

    Mercy Corps team members are expected to support all efforts towards accountability, specifically to program participants and to international standards guiding international development work, while actively engaging ecosystem as equal partners in the design, monitoring and evaluation of our field projects.

    Knowledge and Experience

    Bachelor degree or equivalent in media and communications, journalism, social studies or relevant field. Masters preferred. 7+ years of experience in similar sector with demonstrated progression and results will be considered in place of education.
    A minimum of 7 years of experience in communications and media sector.
    Be the center of excellence when it comes to brand and communication strategies, trends and new opportunities, consistently refreshing your knowledge, which you share with the team and wider organisation
    Ability to translate a vision into action, bringing energy and enthusiasm to grow an impactful communications team and strategy, with prior people management experience.
    Strong written and oral communication skills in English required.
    Excellent computer skills, including experience with Word, Excel, PowerPoint, and Publisher. Experience with Adobe’s design suite a plus.
    Commitment to building strong and cohesive teams, demonstrated ability to grow team capacity and mentor, coach and champion junior team members.
    Team-player with positive attitude to problem solving and conflict resolution.
    Ability to juggle multiple priorities under tight deadlines and to calmly and diplomatically deal with unexpected events impacting program operations.

    Apply via :

    recruiting2.ultipro.com

  • Seed Systems Senior Advisor, Humanitarian and Fragile Contexts

    Seed Systems Senior Advisor, Humanitarian and Fragile Contexts

    Mercy Corps seeks an experienced seed system technical advisor who has significant program and partnership management experience. They will be responsible for the overall management and technical direction of Mercy Corps’ two ISSD action learning topics (c. 60% time) and the relevant seed system components of PWS (c. 40% time). Both programs are founded in collaboration and consultation and will require working with various stakeholders such as other INGOs, local organizations, research institutions and donors.
    The Senior Technical Advisor will lead the technical seeds-related activities for both PWS and ISSD Africa, including conducting desk reviews on seed-related activities in conflict-affected areas, particularly linked to peace building, and on challenges, benefits and gaps in private sector practices that could contribute to more resilient, inclusive and productive seed systems in fragile contexts; pilot-testing and refining tools and guidance materials, building off of the CAT and SERT developed under the last ISSD phase; forging new connections and partnerships with seed system actors; convening online and in-person events with diverse stakeholders such as policy makers, implementing partners, donors and private sector actors; and documenting and disseminating learning and tools.
    Alongside technical activities, the Senior Advisor will be responsible for management oversight of the two ISSD Africa action learning projects. This will include leading project strategy, partner coordination and management, technical implementation, hiring and managing technical consultants where needed, and reporting and budgeting.

    Essential Job Responsibilities
    PROGRAM STRATEGY

    Lead the implementation strategy development and refinement of Mercy Corps’ ISSD action learning projects, in collaboration with project partners and other relevant stakeholders
    Act as Mercy Corps’ lead point of contact with WCDI, including engaging in the ISSD Africa management meetings and representing Mercy Corps at partner events
    Work with PWS leadership on implementation strategy for emergency BHA partners, specifically focused on partners’ seed system priorities
    Identify opportunities for synergies with Mercy Corps’ seed system activities

    PROGRAM MANAGEMENT

    Ensure that program implementation is responsive to implementing partners and consistent with Mercy Corps’ relevant program guidelines, principles, values, quality standards and strategic plan.
    Manage the workplan, budget and reporting for Mercy Corps’ two ISSD action learning projects
    Lead on procurement processes, recruitment, and contracting of consultants, sub-awardees and other vendors
    Manage project partnerships (SeedSystem and IFDC) and relevant consultants, ensuring clear communication, roles and responsibilities and completion of deliverables on time and within budget
    Ensure delivery of action research, knowledge sharing and learning activities on time, target and budget, using effective M&E systems to reach desired impacts.
    Ensure all interventions adhere to Mercy Corps’ Gender Policy, Do No Harm principles, and beneficiary accountability standards.

    PROGRAM TECHNICAL IMPLEMENTATION

    Contribute to influential analysis and derive new insights from desk reviews, assessments and pilot tests; incorporate those results and best practices into learning documents, practical tools or other outputs. Technical focus areas may include: seed systems in conflict-affected areas; private sector practices that could contribute to more resilient, inclusive and productive seed systems in fragile contexts; linking seed system interventions with resilience design and related outcomes (e.g., nutrition, food security); and anticipatory action and scenario planning for seed activities.
    Lead online and in-person technical consultations to harness learning and share best practices and lessons learned; document learning and develop guidance documents/tools based on lessons learned; and facilitate knowledge sharing events with relevant stakeholders.
    Forge new connections and partnerships with seed system actors;
    Document and disseminate learning and tools widely to ensure best practices are shared, endorsed and utilized amongst relevant stakeholders.

    MONITORING, EVALUATION AND IMPACT MEASUREMENT

    Manage the M&E system for Mercy Corps’ two ISSD Africa action learning projects; externally, this will include tracking key indicators (through collating documentation and annual or end-of-project surveys with project stakeholders) for reporting to WCDI; internally, this will include ensuring data is entered into Mercy Corps’ online tracking system and annually reporting on participant counts.
    Contribute to PWS’s M&E and report systems, as relevant and when needed.

    FINANCE & COMPLIANCE MANAGEMENT

    Ensure compliance with donors and Mercy Corps regulations.
    Work closely with finance officer to ensure ISSD budget is managed effectively, on time and within scope.
    Communicate effectively to ensure overall program targets and donor obligations are met.

    INFLUENCE, REPRESENTATION AND PARTNERSHIP DEVELOPMENT

    Identify, build and manage strategic partnerships with SeedSystem, IFDC, other ISSD Africa partners, USAID, as well as with networks and stakeholders.
    Represent both programs and Mercy Corps with different stakeholders, in relevant practitioner and learning networks and at key events, as well as through developing industry wide papers, conference presentations, and online fora.
    Build external visibility on relevant technical areas.

    Supervisory Responsibility

    The position will supervise consultants and sub-awardees, including the technical partners engaged in ISSD Africa. They may occasionally supervise interns and/or volunteers on special assignments.

    Accountability

    Reports Directly To: Director, PRO-WASH & SCALE
    Works Directly With: Snr Director Food Security (dotted line for ISSD Africa work). Agriculture Advisors and other team members; Agriculture Systems and other relevant TSU team members, Mercy Corps country program teams in priority countries; Wageningen University and Research and other ISSD Africa Partners; SeedSystem; IFDC; Save the Children; and IDEAL, PRO-WASH, REAL, PCS and other USAID/BHA learning award staff.

    Accountability to Participants and Stakeholders

    Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.

    Minimum Qualification & Transferable Skills

    At least 4 years of experience implementing emergency projects with a focus on seed system development and/or technically leading or advising on seed system interventions.
    Advanced degree at master’s level or above in a field relevant to agriculture or international development, or at least 7 years of relevant work experience.
    Demonstrated program management experience, including budget management and multi-partner, multi-country coordination experience
    Demonstrated strong theoretical and applied technical expertise in formal and informal seed system development; practical experience with seed system assessments, strongly preferred.
    Demonstrated strong theoretical and applied knowledge of market-based programming, including using integrated approaches and applying systems thinking, preferred.
    Experience developing knowledge sharing strategies, learning tools, and leading/facilitating learning events.
    Demonstrated ability to engage stakeholders at different levels from various agencies to collate learning and develop frameworks for implementation.
    Demonstrated strong interpersonal skills and the ability to develop collaborative relationships
    Strong presentation and communication skills in English required.
    Willingness and ability to travel to Mercy Corps project sites and field locations, including traveling to insecure environments, is required.
    Fluency (written and verbal) in English is required; working knowledge (verbal) of French is preferred.

    Apply via :

    jobs.jobvite.com

  • Global Compensation Manager – People and Strategy Team

    Global Compensation Manager – People and Strategy Team

    The Position  
    The Global Compensation Manager develops, deploys, and leads compensation efforts ensuring Mercy Corps the unique support needs of team members in 40+ global locations. 
    This position will ensure alignment with the organization’s business objectives through strategic compensation initiatives, programs, policies, processes and systems. This individual will support the Director of Compensation and Benefits by researching, designing and implementing compensation strategies and programs that are aligned and integrated with business plans, which will enhance our talent attraction, retention, performance, and development initiatives globally. This position is also responsible for ensuring Mercy Corps’ compensation programs are consistently administered in compliance with internal policies and government regulations with a strong emphasis on diversity and equity.  
    The Global Compensation Manager will be a leading strategic partner in developing a comprehensive strategy for global compensation on an international scale. The individual will work with leadership in our 40+ countries to strategically define and implement international compensation practices and policies with a keen equity lens. A key element of this role focuses on building, maintaining and strengthening relationships to support a well-integrated and resilient service delivery model.
    Essential Responsibilities 
    STRATEGY AND PLANNING 

    Advocate for and represent all areas of Mercy Corps’ People strategy.
    Work with the Director of Compensation and Benefits to guide the People Team’s overall vision and approach, delivering clear actionable plans to achieve department priorities.
    Influence agency priorities, country and regional strategies, based on compensation practical experience and understanding of MC compensation needs, focused on impact and growth.
    Identify and implement a vision for a comprehensive Compensation Strategy with support for global team members, ensuring coherence across regional teams and the People Team; strategically engage to advance implementation of those plans.
    Advise country/program teams on compensation best practices, supported through a global compensation philosophy.
    Strategically develop and manage cross-departmental and cross-functional relationships and activities to ensure the compensation function is well integrated into wider agency objectives.
    Build and maintain external partnerships agency-wide and serve as key external communicator for Mercy Corps in a wide range of public forums.
    In collaboration with others on the People Team, identify areas of opportunity to strengthen compensation operations and proactively offer recommendations to management.
    Develop and implement project management tools and processes, providing training as needed/requested. 

    PERSONAL LEADERSHIP 

    Consistently demonstrate flexibility, resilience and ability to maintain positive relationships and composure, even under challenging or difficult In-country t circumstances.
    Promote Mercy Corps’ culture by promoting the development and advancement of ideas allowing for new and unique approaches to problem-solving within existing policy and procedural requirements.
    Maintain high ethical standards and treat people with respect and dignity.
    Demonstrate an awareness of his/her personal strengths and development needs.
    Provide leadership in all areas of compensation and benefits; establish policies and strategy in support of Mercy Corps’ Total Rewards philosophy. 

    GLOBAL COMPENSATION  

    Create and monitor salary structures and classifications while ensuring practices comply with applicable laws and regulations and align with the organization’s overall strategic objectives and vision.
    Recommend/implement changes to practices to establish & maintain competitive compensation programs.
    Manage pay structures through salary survey analysis to ensure appropriate and competitive compensation programs and standards are in place.
    Manage and develop global compensations policies.
    Provide management oversight for base pay and bonus programs globally including merit pay, bonus plans, promotions and salary changes.
    Manage and conduct job evaluations and evaluate new position descriptions/classifications for FLSA and EEO implications using market data and internal evaluations.
    Advise and partner with department leaders, HR Officers, and recruiters on compensation-related matters such as benchmarking new positions, job offers, promotions, internal transfers and department restructures.
    Report on, and ensure compliance with, applicable regulations such as Fair Pay Affirmative Action, EEO, Oregon Equal Pay Act, etc. 

    TEAM MANAGEMENT & LEADERSHIP 

    With support from the Vice President, develop the capacity of the People Team as it relates to the Total Rewards function.
    Create and sustain a work environment of mutual respect where team members strive to achieve excellence and continued learning.
    Participate within the larger People Team, and agency, to share ideas, develop standard practices and implement best practices across Mercy Corps programs.
    Design and streamline processes with others on the People Team to develop an improved Total Rewards experience across the global Mercy Corps team.
    Supervise the Compensation and Benefits Analyst by providing coaching, development opportunities and performance evaluations. 

    REPRESENTATION, COMMUNICATION AND INFLUENCE 

    Track key initiatives, identify appropriate metrics and track progress towards meeting established objectives, with an eye towards constant improvement.
    Support in maintaining collaborative relationships with Mercy Corps’ managers to ensure clear mutual understanding of People Team priorities.
    Collaborate with Mercy Corps Europe’s Human Resource Team to ensure a mutually supportive approach to compensation and benefits.
    Communicate Compensation strategy and overall benefits more broadly internally, and work with the Talent team to incorporate into the employment brand strategy. 

    SAFEGUARDING RESPONSIBILITIES 

    Actively learns about safeguarding and integrates it into their work, including safeguarding risks and mitigations related to their area of work.
    Practices the values of Mercy Corps including respecting the dignity and well-being of participants and fellow team members.
    Encourages openness and communication in their team; encourages team members to submit reports if they have any concerns using reporting mechanisms e.g., Integrity Hotline and other options. 

    Supervisory Responsibility 
    The Global Compensation Manager will supervise the Compensation and Benefits Analyst.  
    Accountability 
    Reports Directly To: Director, Compensation and Benefits. 
    Works Directly With: People team, Local and Regional leadership teams. 
    Accountability to Participants and Stakeholders 
    Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.  
    Minimum Qualifications & Transferable Skills 

    5+ years of experience managing compensation programs, international experience is preferred. 
    Bachelor’s degree or equivalent in Human Resources, Business Administration or related field, preferred. 
    In-country experience managing compensation in a developing market is required. 
    English proficiency required; proficiency in Arabic/French/Spanish is a plus. 
    Demonstrated history of providing excellent customer service and a high level of attention to detail. 
    Ability to recognize and demonstrate sensitivity to team members’ personal situations. 
    A historically demonstrated ability to maintain confidential information. 
    Must have strong analytical, mathematical and problem-solving skills, effective organizational and interpersonal skills; strong written and verbal communication. 
    Excellent time management skills and attention to detail. 
    Project management skills including the ability to create and execute plans within established deadlines. 
    Strong organizational skills paired with strong process-orientation (able to develop / implement systems). 
    Strong analytical skills and a thorough knowledge of compensation and benefit plan designs. 
    Ability to understand how to leverage compensation programs to align with industry duty of care best practices. 
    Proven experience and intermediate skills in Microsoft Word, Excel, M365, and project management tools. Market Pay experience is a plus. 
    Knowledge of all pertinent federal and state regulations, filing and compliance requirements, both adopted and pending, affecting compensation programs. 
    Experience with UltiPro, or comparable HRIS, human resources information system. 
    Experience in the healthcare industry, nonprofits and or international NGOs is preferred.

    Apply via :

    jobs.jobvite.com

  • Logistics Officer

    Logistics Officer

    General Position Summary
    The Operations Department is committed to implementing and maintaining the highest standards of efficiency and integrity in the operations functions. The overriding objective for the Operations Department is the prompt and effective provision of support services to Mercy corps beneficiary populations in compliance with both Mercy corps and Donor policies, procedures, regulations and specifications.  The Logistics Officer will facilitate daily management and supervision of Mercy corps fleet at Nairobi level and support the Operations Manager in the managing the fleet of vehicles/motorbikes/energy equipment, asset management and warehouse/stores management at country level. In collaboration with the Admin Coordinator, the Logistics Officer will be responsible for day-to-day movement planning for all Mercy corps staff and goods.
    KEY RESPONSIBILITIES:
    Fleet Management

    Overall responsible for general management of Mercy corps fleet (vehicles, motorbikes and generators) in close collaboration with field operations officers.
    Ensure proper maintenance of administrative files for each vehicle/motorbike/generator
    Responsible for monthly review and compilation of all Mercy corps vehicle/motorbike/generator log-sheets.
    Establish appropriate tools for close monitoring and planning efficient use of Mercy corps fleet in close consultation with the Admin Coordinator.
    Facilitate cargo movements between capital and field offices and receptions confirmation through necessary transport documentation.
    Focal point for facilitating vehicle rentals whenever required and ensuring proper monitoring of lease agreements and payments.
    Provide technical input for fleet related procurement including supply of fleet consumables (fuel and spare parts) and establishment of Master Agreements for Taxi services
    Closely monitor and track Mercy corps fleet fuel consumption through appropriate tools including daily/monthly fleet log-sheets.
    Closely monitor and track Mercy corps fleet maintenance and repairs and facilitate proper management of spare parts/consumables where applicable.
    Manage Mercy corps fleet maintenance/repair contracts; closely monitor service level agreements and oversee processing of due payments.
    Responsible for ensuring fleet safety measures are fully implemented and adhered to in accordance with MC fleet management policy/SOPs
    Ensure that fleet security/safety incident reports and documentation are properly completed and filed.
    Compile and submit monthly fleet expense reports to the Operations Manager
    Supervision of driver teams (recruitment, training, guidance, performance review)

    Safeguarding

    Actively learns about safeguarding and integrates it into their work, including safeguarding risks and mitigations related to their area of work
    Practices the values of Mercy Corps including respecting the dignity and well-being of participants and fellow team members
    Encourages openness and communication in their team; encourages team members to submit reports if they have any concerns using reporting mechanisms e.g., Integrity Hotline and other options

    Asset Management

    Responsible for day-to-day management of Mercy corps assets and ensuring  asset management policy is adhered to in all Mercy corps offices.
    Responsible for coordinating with the procurement and finance teams in identifying all the administrative documentation of assets bought (PR, PO, Dnote, GRN etc.).
    Responsible for recording all new assets in Kenya in the asset register and ensure the appropriate coding and tags assigned to each equipment or general inventory item.
    Facilitate close follow-up of Mercy corps assets through appropriate tools including regular updates of equipment asset register and general inventory items; custodian of Mercy corps master asset register.
    Responsible for maintaining the stock of assets that are unused and facilitating appropriate disposal process for Mercy corps equipment assets and general inventory items
    Ensure Mercy corps facilities (offices and staff residences) equipment and general inventory items are maintained and up to safety and security standards of MC.

     Facilities Management

    In close collaboration with the Admin Coordinator, supervise rehabilitation and maintenance of all Mercy corps facilities at Nairobi level (offices, warehouse, residentials)
    In liaison with line manager, carry out regular security assessments of Mercy corps facilities in Nairobi and ensure the premises are compliant to security SoPs
    Mercy corps focal point for access, usage and general contract management of outsources storage facilities in Nairobi
    Follow-up on repairs and maintenance tasks on the buildings and any related procurement
    Support and coordinate opening, closure and moving processes of offices and residentials
    Update the general inventory for all Mercy corps premises in Nairobi on a quarterly basis
    In close collaboration with the Admin Coordinator, monitor and ensure premises utilities (water, electricity, garbage collection) are functioning and paid up in time.
    Support line manager in facility related contract management.

     Personal learning and development

    Develop and implement a learning and development plan for yourself to ensure continuous improvement and growth in line with your performance goals and Mercy Corps commitment to organizational learning that allow as you to dedicate 5% of your working time to learning.

    Adherence to Policies and Procedures

    Personal conduct should always be professional and respecting local laws, customs and MC’s policies, procedures, and values at all times and in all in-country venues.
    Accountability To Participants – Mercy Corps team members are expected to support all efforts towards accountability, specifically to program participants and to international standards guiding international development work, while actively engaging ecosystem as equal partners in the design, monitoring and evaluation of our field projects.
    Diversity and Inclusion – you have a responsibility to create a positive culture and to safeguard equity, inclusion, dignity, and respect for all. Each employee is expected to be a role model for others and ensure alignment with MC diversity and Inclusion values

     Knowledge & Experience

    A Diploma/higher diploma in Fleet/Logistics Management, a relevant bachelor’s degree is an added advantage
    At least three years’ experience in vehicle fleet management preferred.
    Computer literate; strong MS-Excel and MS Word skills.
    Good spoken and written English.
    Valid drivers’ license and extensive driving experience.
    Thorough technical knowledge of Toyota Land Cruiser and Toyota Hilux vehicles.
    Conscientious with an excellent sense of judgment.
    Strong organizational skills.
    Ability to work simultaneously on multiple tasks.
    Willingness and ability to work effectively with diverse team.
    Ability to work as part of a team and coordinate with project personnel.
    Knowledge of Sphere standards and other training in humanitarian response is an added advantage.

     Success Factors/ Essential Skills:

    Initiative-taker, multi-tasker, and able to work effectively and respectfully with local government, private sector, civil society and donors.
    Demonstrated experience in setting up and managing systems and procedures as well as experience in building team commitment toward the achievements of program objectives.
    Team-player with positive attitude to problem solving and conflict resolution. Focused on team building and capacity-building of program staff and will be able to apply creative solutions to program quality.
    Ability to juggle multiple priorities under tight deadlines, and to deal calmly and diplomatically with unexpected events impacting program operations.

    Apply via :

    recruiting2.ultipro.com

  • Finance and Subawards Manager – Cash Consortium of Sudan Protection Manager -Cash Consortium of Sudan (CCS)

    Finance and Subawards Manager – Cash Consortium of Sudan Protection Manager -Cash Consortium of Sudan (CCS)

    General Position Summary

    The Sub award Manager is a member of the finance team, and as such is responsible for managing the financial and operational aspects of subawards issued by Mercy Corps Cash Consortium of Sudan. S/he will also lead efforts to build the capacity of local subrecipients to meet finance and compliance requirements of the relevant program’s prime donor and other donors, so that these local organizations develop professional personnel and systems. The Finance and Subaward Manager manages the consortium finance and subawards team in Nairobi. S/he works under the direction of the Finance Director and work closely with the Program Teams, and Monitoring and Evaluation department, and the Operations department, and consult regularly with Mercy Corps’ MCG and MCE HQ compliance and legal departments.

    Essential Job Responsibilities

    Ensure subawards are managed in accordance with Mercy Corps’ Subaward Financial Management Manual.
    When used by a program, participate in the design of RFAs or APS, publication of RFAs/APS, issuing of RFA/APS packages to prospective applicants, manage the administrative process of receiving RFA/APS applicant and providing the applicants to the RFA/APS Review Committee.
    When used by a program, administer competitive RFA/APS processes with, for each RFA/APS, clearly defined and communicated steps for selecting, negotiating and awarding subawards.
    When used by a program, responsible for the review of RFA/APS applicants’ budgets and budget narratives for completeness, cost realism and compliance with RFA/APS budget requirements.
    Responsible for pre-award financial review and other due diligence of proposed subrecipients.
    Draft (when delegated by HQ), oversee and ensure subaward agreements are executed, in consultation with the relevant program manager and MC HQ department and in compliance with the relevant donor’s terms and conditions.
    Ensure modifications to subawards are executed, in consultation with MC HQ departments when applicable, as needed.
    Review subrecipient financial reports for correctness and completeness and ensure that reports are submitted on time.
    Develop subrecipient monitoring plans, conduct financial monitoring and prepare financial monitoring visit reports.
    Follow up on all subrecipient compliance issues and audits and document resolutions.
    Process subrecipient payments in consultation with the relevant program manager and Finance department.
    Responsible for subrecipient financial close-outs, including ensuring that all requirements of the subaward agreement have been met and that subaward funds have been properly settled.
    Provide compliance guidance and consultations to subrecipients on a demand-driven basis.
    Assist subrecipients, as needed with subrecipient prior approval, waiver and other compliance requests to Mercy Corps.
    Assist the program team with assessing subrecipient organizational needs, so that the subaward process strengthens the ability of local NGOs/CSOs to meet world class standards.
    Develop training and capacity building activities for subrecipients to strengthen their ability to apply for, receive, and manage subawards related to finance and compliance.

    TEAM MANAGMENT

    Develop the capacity of the team, deepen understanding of their roles and assist with career development.
    Assist team members with information, tools and resources to improve performance & reach objectives.
    Promote accountability, communicate expectations and provide constructive feedback informally and formally via regular one on ones and performance reviews.
    Create and sustain a work environment of mutual respect where team members strive to achieve excellence.
    Hire, orient and lead team members as necessary

    INFLUENCE & REPRESENTATION

    Interface with the (donor) representatives to convey information about programs as appropriate.
    Participate in sharing best practices with NGOs and governmental agencies.
    Consistently demonstrate flexibility, resilience and ability to maintain positive relationships and composure, even under difficult circumstances.
    Maintain high ethical standards and treat people with respect and dignity.
    Demonstrate an awareness of his/her own strengths and development needs.

    SECURITY

    Ensure compliance with security procedures and policies as determined by country leadership.
    Proactively ensure that team members operate in a secure environment and are aware of policies.

    ORGANIZATIONAL LEARNING

    As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.

    ACCOUNTABILITY TO BENEFICIARIES

    Mercy Corps team members are expected to support all efforts toward accountability, specifically to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.

    Supervisory Responsibility

    Consortium Finance and Subaward Officer
    Accountability
    Reports Directly To: Cash Consortium Director
    Works Directly With: Cash Consortium team; Finance Team, Operations team MCG/MCE HQ Compliance on Consortium Sub awards related matters.

    Knowledge And Experience

    A BA/S or equivalent in accounting or finance required; advanced degree preferred.
    At least 5 years of relevant field or management experience of complex, multi-dimensional programming including administering small subawards in an international environment.
    At least 4 years’ experience in grants management as well as an understanding of USG, SIDA and UN regulations required.
    At least 3 years’ international experience required; international NGO/PVO field office experience is preferred.
    Demonstrated experience and skill with administrating solicitations for subawards, assessing potential subrecipients and the proven ability to oversee a team that is responsible for monitoring subrecipients.
    Strong skills and experience working with donors to obtain approvals and waivers as necessary for compliance with donor regulations.
    Prior management experience and strong organizational skills.
    Advanced computer skills in MS Office programs, particularly Excel.
    Effective verbal and written communication, multi-tasking, organizational and prioritization skills.
    Excellent oral and written English skills required; proficiency in Arabic is preferred.
    Ability to work effectively with an ethnically diverse team in a sensitive environment.
    Previous experience in insecure environments

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    Use the link(s) below to apply on company website.  

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  • Program Officer- Marsabit

    Program Officer- Marsabit

    Program / Department
    Mercy Corps began working in Kenya in 2008 and has built a robust and diverse portfolio working to enable Kenyans affected by poverty, climate change, resource scarcity and conflict to be healthy, and productive and to drive peace and development of their communities. To do this, we deliver integrated programming to strengthen market and governance systems, innovate urban youth employment opportunities, respond to climate-related shocks, address the root causes of conflict, and build the resilience of vulnerable populations – in particular youth, women, adolescents, and marginalized communities.
    Mercy Corps is seeking a Program Officer for our Mobility and Movement- Cross border Resilience in Moyale program (MM-CBRM).  MM-CBRM seeks to enhance the effectiveness of conflict prevention and mitigation, disaster risk reduction and management, and resilience building in cross-border communities in selected border areas in the Horn of Africa. The program is led by Life and Peace Institute in consortium with Mercy Corps, ALCHA, and Pastoralist Concern
    General Position Summary
    The Program Officer will be responsible for technical oversight and management of the livelihoods, Natural Resource Management and Resilience activities, peace and social reconciliation activities, and capacity building of consortium members on Mercy Corps proven assessment modes and program methods. They will define implementation strategies in coordination with the Program Coordinator and consortium team. The Program Officer will train staff, partners, and community groups, providing them with technical assistance; and ensuring that common strategies and approaches are applied consistently in all communities. They will coordinate closely with the  Technical Resources and Quality (TraQ) team to ensure that systems are in place to track, analyze, and report results. The Program Officer will keep abreast of changing contexts and integrate new ideas and approaches as appropriate, seek additional technical assistance as needed, and ensure effective working relationships with collaborating agencies. They will work closely with our partners LPI, ALCHA, and PC and look for opportunities to link programming and clients with their programming and programming across the LMS.
    Essential Responsibilities
    PROGRAM MANAGEMENT

    Contribute to teamwork plans and guide successful implementation of proven assessment and models and Learning activities, ensuring teams follow work plans so activities are on time, on target, and within the approved budget, and program deliverables achieve the desired impact.
    Provide technical guidance on safe space, and community models and ensure that interventions are responsive to stakeholders and consistent with Mercy Corps’ relevant program guidelines, principles, values, quality standards, and strategic plan. Ensure that interventions are evidence-based and adhere to adaptive management principles.
    Assist in the development of technical curricula, entrepreneurship, business, and life skills.
    Engage community members (community representatives, teachers, religious leaders, government officials, and gatekeepers) to support and inform program activities.
    Contribute to teamwork plans and guide successful implementation of conflict management and natural resources management activities, and income generating activities including linkages for cross-border trade initiatives, access to finance and working capital, and climate-smart agriculture initiatives ensuring activities are on time, target, and within the approved budget, and program deliverables achieve the desired impact.
    Integrate community approaches, gender sensitivity, and capacity building into all activities as appropriate. Certify all interventions adhere to Mercy Corps’ Gender Policy, Do No Harm principles, and beneficiary accountability standards.

     COMMUNITY AND COUNTY GOVERNMENT ENGAGEMENT

    Conduct community mobilization and sensitization meetings.
    Identify and engage community leaders to sensitize and establish buy-in
    Link with relevant county government departments such as Gender and Social Services for group registrations, and financial and material support.
    Conduct community mobilization and sensitization for cross border-conflict, climate resilient, income generation.
    Facilitate planning meetings and workshops with government, NGO, private sector, and community partners to revise plans and promote partner acceptance/buy-in.
    Support local government initiatives to develop appropriate policies related to NRM Conflict management and climate change.

    PARTNERSHIP

    Link women to other traders, markets, financial institutions, public and private institutions.
    Facilitate planning meetings and workshops with government, NGO, private sector, and community partners to revise plans and promote partner acceptance/buy-in.
    Link-local committees, organized groups, and businesses, and or traders to relevant local government departments, cross-border traders, financial institutions, and other development partners.
    Establish collaborative partnerships with other development partners working on rangelands, NRM, and conflict.

    SAFEGUARDING

    Actively learns about safeguarding and integrates it into their work, including safeguarding risks and mitigations related to their area of work
    Practices the values of Mercy Corps including respecting the dignity and well-being of participants and fellow team members
    Encourages openness and communication in their team; encourages team members to submit reports if they have any concerns using reporting mechanisms e.g., Integrity Hotline and other options

    PROGRAM MONITORING

    Monitor and track the progress of safe space groups.
    Support the development of customized monitoring and evaluation tools.
    Collect monitoring data from partners and organized groups and submit it to management.
    Support assessments, evaluations, and monitoring surveys including support in the development of Scopes of Work, survey tools, training and management of data collectors, report writing, and facilitating results discussion.
    Support the PaQ team in developing appropriate monitoring tools for the income-generating activity process, NRM, and conflict management.
    Support participatory community-based monitoring with the government where initiatives are taking place – organize and coordinate capacity building about community-based monitoring, including experience sharing.
    In coordination with the PaQ team, monitor the implementation of activities through regular field visits and assessments to ensure program quality and impact.
    Support the Project Coordinator in the preparation of the weekly, monthly, and quarterly reports.
    Document approaches, successes and lessons learned.

    COORDINATION

    Coordinate with procurement, logistics, security, finance, administration, and human resources teams to ensure operational systems support field activities.
    Support operations team to facilitate procurement of goods and services related to program activities.

    TEAM MANAGEMENT

    Participate in recruitment and training of program facilitators.
    Promote accountability, communicate expectations, and provide constructive feedback informally and formally via regular one-on-one and performance reviews.
    Support the orientation of Community Facilitators at the field level
    Conduct himself/herself both professionally and personally in such a manner as to bring credit to Mercy Corps and not jeopardize its humanitarian mission.
    Other duties as assigned.

    Supervisory Responsibility
    None
    Accountability
    Reports Directly To: Program Coordinator
    Works Directly With: Director of Programs, Technical Resources and Quality (TraQ) team, finance and operations teams, Partner Organizations, and broader MM-CBRM team
    Accountability to Participants and Stakeholders
    Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring, and evaluation of our field projects.
    Minimum Qualification & Transferable Skills

    Minimum of 5 years’ experience working with NGOs/CBO’s in civic engagement, livelihoods, and education.
    Degree in Community Development, Economic Development, Business, Agriculture, Rangeland management, NRM or Livestock or related field
    Should have knowledge of quantitative and qualitative data collection, and reporting techniques and should understand and be able to apply basic measures of central tendency and spread.
    Commitment to working with Women, Girls, youth, and vulnerable groups in need, regardless of race, tribe, religion, or gender.
    Competent in building networks, strong problem-solving skills, and ability to influence with effective listening, persuasion, negotiation and other techniques.
    Understanding of working with local partners and commitment to working with the greater LMS team
    Good problem-solving, written, and oral communication skills.
    Strong written and spoken English and Swahili.
    Local language skills required;
    Demonstrated attention to detail, ability to follow procedures, meet deadlines, and work independently and cooperatively with team members.

    Apply via :

    recruiting2.ultipro.com

  • Finance Officer

    Finance Officer

    General Position Summary
    Working in the Finance Department under the direction of the Finance and Compliance Manager, the Senior Finance Officer will assist in the processing and recording of payment transactions in a timely and accurate manner.
    Essential Job Responsibilities
    Finance

    Responsible for monthly reconciliation of balance sheet accounts of accounts receivable and intercompany accounts and do related reclasses and submit monthly reports to Finance and Compliance Manager and Finance and Compliance Director.
    Daily monitors bank accounts for status of running balances, received funds, rejected payments, and record those timely in the accounting system.
    Monthly amortization of Group life and motor vehicle insurance prepaid expenses and submit to Finance and Compliance Manager for Review and posting.
    Support Senior Finance and Compliance officer with preparation of monthly Cash flow and submit to HQ.
    Process withholding VAT and withholding tax as per KRA regulations
    Being the bank contact person, Maintain the bank file, ensuring that all bank information is properly filed and updated.
    Responsible for all CORE related reclasses. Ensure staff time charged to CORE is manually allocated in the coming month.
    Support Finance Assistant with Processing of payment in her absence
    Support Finance Assistant and Senior Finance Officer with entry of payments and journals into Navigator
    Ensure Timely processing of all bank payments, fund transfers, as per the payment schedule
    Coordinates with MCK team payment of transactions via HQ Office
    Archiving of finance documents
    Preparation of End of service for all staff
    Assist Senior Finance Officer in Preparation of Payroll register during month end.
    Support Finance and Compliance Manager with the update of Month end package
    Responsible for counter check of payment documents ensuring that supporting documentation corresponds to the payment request, calculations are correct, and that payment request is duly signed as per the AAM level.
    Any other duty as may assigned.

    Safeguarding

    Actively learns about safeguarding and integrates it into their work, including safeguarding risks and mitigations related to their area of work
    Practices the values of Mercy Corps including respecting the dignity and well-being of participants and fellow team members
    Encourages openness and communication in their team; encourages team members to submit reports if they have any concerns using reporting mechanisms e.g., Integrity Hotline and other options.

    Program Support Operations:

    Ensure that MC financial systems are efficient, and funds promptly transferred to the field offices. Provide regular review of field operations to ensure cost-effectiveness and provide guidance on improved operational practices for value-for-money.
    Travel in all field locations and support with review of documents on quarterly basis
    Capacity building of staff on basic bookkeeping and coding.
    Review of BVA’s with the teams in the field.

    Staff Management, Professional Development and Team building

    Create a work atmosphere conducive for professional growth and development of personnel at all levels by implementing and ensuring all staff are effectively using the performance planning and management system, establishing performance expectations, and regularly providing constructive feedback.
    Promote accountability by conducting staff annual performance reviews with direct supervisees and ensuring that supervisory staff do the same.
    Contribute to country team building efforts and ensure the integration of all team members into relevant decision-making processes.
    Capacity building of all staff on all Donor regulations and Compliance.

    Organizational Learning 

    As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.

    Accountability to Participants and Stakeholders

    Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring, and evaluation of our field projects.

    Supervisory Responsibility

    Finance Assistant

    Accountability

    Reports directly to: Finance and Compliance Manager
    Works directly with: Program Directors, Program Managers, Country Finance/Grants Teams, Program Teams, Implementing Partners and P&C and Operations departments.

    Knowledge & Experience:

    Two or more years of financial management and accounting.  
    A degree in accounting or a relevant business field is desirable.
    CPA IV or equivalent
    Strong computer skills in MS Office programs, particularly Excel 
    Accuracy in the processing of cash transactions, mathematical aptitude, and attention to detail
    Excellent oral and written English skills.

    Apply via :

    recruiting2.ultipro.com

  • Senior Director, Global Talent Acquisition Operations Officer

    Senior Director, Global Talent Acquisition Operations Officer

    The Position  
    We are seeking a dynamic and experienced Senior Director of Talent Acquisition to help design and lead our Talent Acquisition Center of Excellence (COE) and drive our efforts to attract, assess, and select the talent we need to meet our evolving organizational needs, deliver our strategy and reflect our mission and values. 
    The Senior Director of Talent Acquisition (TA) will develop and implement a global talent acquisition strategy that aligns with the global People Team priorities in support of Mercy Corps’ transformative Pathways to Possibility (P2P) strategy, manage and develop a global team of talent acquisition professionals, and partner with key executives to develop talent and pipeline strategies. Key activities ensuring diverse high-quality hires, creating efficient hiring practices and marketing strategies that leverage recruitment technology and data analytics, sourcing for complex programs, and emergency recruitment. 
    Essential Responsibilities  
    STRATEGY AND VISION 

    Develop and implement intentional talent acquisition strategies ensuring effective and creative sourcing, evaluation, and selection of the most qualified and diverse global talent. 
    Collaborate with others to design and support the implementation of a fit-for-the-future Talent Acquisition strategy for Mercy Corps aligned with evolving needs, our mission, values and P2P commitments. 
    Collaborate closely with the Chief People Officer, other COEs, the VP People Team and the Regional HR Directors to guide the overall vision and approach to recruiting top talent, delivering clear actionable plans to achieve agreed TA priorities. 
    Develop appropriate metrics and tracking mechanisms, service-level agreements and other planning and measurement tools to build accountability and measure results, impact and cost-effectiveness of the hiring process and talent acquisition team.  
    Lead with a continuous improvement mindset, involving the talent acquisition team and hiring managers in identifying process improvements in our hiring practice that will reduce the time to fill and increase the quality of candidates/new hires, such as standardization of the hiring process and improved interviewing tools. 
    Provide strategic direction, talent acquisition expertise, and guidance to key stakeholders on strategic and emerging talent acquisition trends, benchmarks, and other talent acquisition issues. 
    Ensure that every new hire has a positive and professional recruitment experience by creating an exceptional experience at each step of the recruitment process, collaborating with other HR and organization leaders to assure a smooth orientation handoff from talent acquisition to the hiring teams.  
    Ensure compliance with local regulatory requirements.

    TALENT ACQUISITION FUNCTIONS 

    Develop global standards and maintain talent acquisition processes that ensure quality and consistency in attracting, assessing, selecting, and hiring talent. 
    Develop strategies to address talent acquisition-related challenges and provide appropriate approaches for resolution. 
    Empower the delivery of a responsive, high-quality candidate experience that aligns with Mercy Corps’ values and mission. 
    Develop and implement strategies to build national recruitment capacity in partnership with country leadership, ensuring alignment with organizational goals and objectives. 
    Advise on and approve exceptional talent acquisition-related circumstances globally, ensuring compliance with specific labor laws and internal processes. 
    Ensure legal compliance for talent acquisition processes, maintaining accountability for adherence to relevant regulations and guidelines. 
    Thoughtfully delegate responsibilities for effective coordination between the Global Talent Acquisition and other HR functions, ensuring seamless collaboration and alignment of priorities. 
    Represent Talent Acquisition priorities to executives and leadership, advocating for resources and support as needed to achieve strategic objectives.

    TEAM LEADERSHIP 

    Ensure the growth and effective resourcing of the Global Talent Acquisition team, with a deep understanding of roles and responsibilities. 
    Foster a work environment of mutual respect, excellence, and continuous learning, where team members are empowered to thrive. 
    Engage in close partnership with the larger People Team and agency to share ideas, develop standard practices, and implement best practices across Mercy Corps programs. 
    Design and streamline processes in collaboration with People Team leaders to enhance the Global Talent experience across the organization, focusing on efficiency and effectiveness. 
    Guide project management efforts within the Global Talent department, prioritizing process, and system improvements to drive operational excellence. 
    Ensure effective systems are in place in all country offices for the management of talent acquisition processes, providing support and guidance as needed. 
    Review and support country team adherence to Mercy Corps and donor policies and procedures, contextualizing them to local labor laws and ensuring compliance. 
    Provide dedicated support to country teams during emergencies or complex program startups, leveraging resources and expertise as needed. 
    Collaborate with country finance leads in producing bi-annual master budgets, ensuring alignment with organizational goals and financial guidelines. 

    SAFEGUARDING RESPONSIBILITIES  

    Actively learns about safeguarding and integrates it into their work, including safeguarding risks and mitigations related to their area of work  
    Practices the values of Mercy Corps including respecting the dignity and well-being of participants and fellow team members  
    Encourages openness and communication in their team; encourages team members to submit reports if they have any concerns using reporting mechanisms e.g., Integrity Hotline and other options 

    Supervisory Responsibility 

    Supervises a TA Manager and TA Technical Advisor. Will lead the strategic development of the TA Center of Excellence in partnership with the VP People Team and COE leads.  

    Accountability 

    Reports Directly To: Chief People Officer 
    Works Directly With: People Team Leaders, Organizational Leadership, COE Directors & Regional HR Leads 

    Accountability to Participants and Stakeholders 
    Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring, and evaluation of our field projects.  
    Minimum Qualifications & Transferable Skills 

    Bachelor’s degree in human resources, business administration, or a related field; advanced degree preferred. 
    8+ years of progressive experience in talent acquisition, including at least 5 years in a leadership role within a global organization or NGO. 
    Experience personally managing executive/senior level recruitment within the past 5 years. 
    Demonstrated success in developing and implementing talent acquisition strategies that support organizational objectives and foster a diverse and inclusive workforce. 
    Experience developing and improving talent acquisition systems and tracking talent metrics. 
    Deep understanding of recruitment best practices, including candidate sourcing techniques, assessment methods, and employer branding strategies. 
    Demonstrated experience and expert ability to create, implement, maintain, and improve recruitment strategies and systems in a high-volume context. 
    Strong leadership and team management skills, with the ability to inspire and empower a diverse team of professionals. 
    Excellent communication and interpersonal skills, with the ability to build relationships and influence stakeholders at all levels of the organization. 
    Ability to communicate and problem-solve effectively across diverse cultures with sensitivity. 
    Demonstrated ability to facilitate senior-level conversations. 
    Strategic mindset with the ability to think analytically, solve complex problems, and drive continuous improvement. 
    Commitment to Mercy Corps’ mission and values, with a passion for humanitarian aid and sustainable development. 
    Experience leading and advocating for a diverse team of high performers. 

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    Use the link(s) below to apply on company website.  

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