Jobs Kenya

Company Details: Company Information Mercy Corps is a global humanitarian aid agency engaged in transitional environments that have experienced some sort of shock: natural disaster, economic collapse, or conflict.

  • Human Resources Director – Nairobi, Kenya – Mercy Corps

    Human Resources Director – Nairobi, Kenya – Mercy Corps

    Program / Department Summary

    The Human Resource (HR) Department is responsible for providing effective HR policies, procedures, and people-friendly guidelines and support within Mercy Corps Kenya, regional and global teams based in Kenya. This includes but is not limited to lead the support on: talent acquisition & development; employee engagement coordination; country wide training & learning management; compensation & benefits administration; country wide performance management oversight; disciplinary & grievance handling; staff data management; staff disengagement management and third party service provision management.

    General Position Summary

    The HR Director provides leadership of the human resource and organizational development function in Mercy Corps Kenya. S/he will drive excellence in all people functions of all offices in Kenya through: 1) developing and implementing people strategy as well as systems and processes (such as performance management systems), 2) Build the capacity of teams through appropriate learning opportunities, 3) Promote a healthy working environment through building a culture of trust, accountability and mutual respect.

    This position ensures the overall provision of a high level standard of HR services, policies, and programs for the Kenya Country Office. This includes developing, implementing and overseeing HR processes and procedures in accordance with Kenya policy laws / standards, Mercy Corps policies and procedures, leadership of the People Team as well as support initiatives and projects aimed at ensuring the MC Kenya Team is implementing the Global Mercy Corps’ People Team Strategy while ensuring compliance with all donor policies. S/he will ensure that the Kenya Team is as happy and productive as possible at all times; The People Director builds the capacity of all team members across the country team as well as provides support and advice to the Country Director on HR issues. S/he will work closely with all staff to ensure efficiency and effectiveness in HR procedures.

    Essential Job Responsibilities

    STRATEGIC OVERSIGHT
     

    Develop and implement a country People Strategy for Mercy Corps Kenya and liaise with HQ, regional and country offices to support and contribute to global/regional People/HR strategy;
    Establish annual HR work plan, set priorities, monitor work progress and ensure results are achieved according to schedule and set standards;
    Support all HR processes for national staff holding global and regional roles;
    Support and contribute to the development and implementation of Mercy Corps Kenya strategy;
    Provide strategic leadership and oversight of all MCK HR processes;
    Develop, implement and monitor the interpretation and application of Kenya labor laws, human resources systems, practices and procedures as well as complementary procedures that reflect the needs of programming as required;
    Ensure that the National Employee Handbook is updated and revised in line with the Labor Law and that clarity is provided accordingly;
    Remain informed, on an ongoing basis, about current and changing HR related laws, policies and “best practices” to ensure that current and future staff policies, employment practices, and compensation packages are within the limits of established standards,
    Advise departments on organizational structure challenges and improvements.

    CULTURE
     

    Create and sustain a work environment of mutual respect where team members strive to achieve excellence and continued learning;
    Promote accountability, communicate expectations and provide constructive feedback informally and formally via regular one on ones and performance reviews.

    TALENT ACQUISITION AND ONBOARDING
     

    Help design optimal program and shared services staffing plans to deliver programs and strategy effectively;
    Support the HR team to develop and implement a country-level recruitment strategy that is inclusive of gender and diversity, etc. This includes setting clear performance indicators and regularly monitoring progress;
    Ensurerecruitingandhiringpractices are in compliance with government regulations and organizational policies;
    Ensure all hiring requests are completed according to Recruitment Policies and Procedures;
    Ensure that exit process for staff departing Mercy Corps is conducted in line with the HR policies and Mercy Corps requirements;
    Ensure strategic reviews of the organizational charts and structure for all positions across all programs and departments are conducted on a regular basis, covered within budgets and shared with the team
    Oversee the implementation of consistent systems in the orientation and induction of new national and expatriate staff;

    Compensationand Benefits
     

    Support in implementation of country level compensation in line with Global Compensation philosophy
    Ensureallcountry staff are covered on all relevant insurances
    Benchmark and review the salary scale and benefits packages k against the market every two-years basis to ensure competitiveness within the job market;
    Conductjobevaluationsonnew and existing positions and manage country wide job audits to ensure equity and competitiveness within the job market;
    Provide required support during assigned expatriate recruitment activities;

    EMPLOYEE ENGAGEMENT AND MANAGEMENT
     

    Using available HR data work with the team to deploy annual employee surveys to promote employee engagement within our offices;
    Ensure effective implementation of MC Kenya performance management system;
    Support management’s goal of continuous capacity development of national team members through the provision of internal and external training;
    Coordinate with HR Manager during internal compliance activities including of routine audits, investigations and disciplinary meetings;
    Alongside our legal counsel, support the management of all human resource related legal issues in compliance with Kenya labor law;
    Proactively update senior management on any issues and grievances and ensure efficient and transparent solutions that protect both Mercy Corps Kenya Team members and the organization’s interests in accordance with policies, regulations and procedures;
    Promote the Mercy Corps Kenya goals and targets in support of global initiatives;
    Coordinate office/work spaces between the HR and Operations departments to foster a harmonious work environment that reinforces Mercy Corps’ culture of innovation, influence and impact

    TEAM MANAGEMENT
     

    Develop the capacity of the team, deepen understanding of their roles and assist with career development;
    Promote accountability, communicate expectations and provide constructive feedback and assist team members with information, tools and resources to improve performance and reach objectives;
    Create and sustain a work environment of mutual respect where team members strive to achieve excellence;
    Hire, orient and lead team members as necessary.

    Security
     

    Proactively ensure that team members operate in a secure environment and are aware of policies.

    Organizational Learning

    As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.

    Accountability to Beneficiaries

    Supervisory Responsibility: Human Resources Manager

    Reports Directly to: Country Director

    Works Directly with: Senior Management team, Global and Regional People and Talent Acquisition Team, Program and Department Leads

    Knowledge and Experience
     

    Bachelor degree in relevant field; masters in Human Resource Management is highly desired;
    Certified Human Resource Professional (CHRP- Kenya) is highly prefered;
    10 – 12 years of professional HR experience, including at least 5 years in leadership positions in the practice of Human Resource Management.
    Understanding and experience navigating multiple regulatory sources (labor laws, donor requirements, etc) and developing HR policies and procedures that ensure compliance with each.
    Demonstrated understanding of complex emergencies, related security concerns and appropriate responses with experience in insecure environments;
    Demonstrated attention to detail, following procedures, meeting deadlines and working and problem-solving independently and cooperatively.
    Experience in the deployment and management of HR systems;
    Knowledge of donor regulations including USAID, EC, DFID regulations is an added advantage.
    Excellent negotiation and representation skills.
    Effective verbal and written communication, organizational, prioritization and Microsoft Office applications.
    Demonstrated experience in promoting and leading organizational learning, culture and wellbeing.
    Excellent oral and written in Swahili and English skills required
    Ability to work effectively with an ethnically diverse team in a sensitive environment.
    Demonstrated understanding of complex emergencies, related security concerns, and appropriate responses to such emergencies.

    Apply via :

    jobs.jobvite.com

  • County Project Coordinator-Turkana

    County Project Coordinator-Turkana

    The Program
    Mercy Corps is part of a consortium led by ACDI VOCA that implements a five-year USAID-funded Kenya Feed the Future (FtF) Livestock Market Systems (LMS) Activity for northern Kenya. Under LMS, Mercy Corps fully implements the Strengthening Community Capcities for Resilience and Growth Award. The activity will contribute to USAID’s Feed the Future Initiative and specifically will improve households’ income, productive assets and resilience to drought and other shocks. Specific areas of focus include strengthened and sustained rangeland and water management; strengthened drought risk management; strengthened conflict management; improved and sustained health, nutrition, and hygiene practices; improved literacy, numeracy, and life skills; and collaborative action and learning for community empowerment.
    The Position
    The County Project Coordinator will be responsible for the overall county-level planning, coordination, implementation, and monitoring and evaluation of the Strengthening Community Capacities for Resilience and Growth (SCCRG) component. S/he will ensure all project initiatives are implemented to achieve maximum impact as per project objectives while remaining on schedule and budget. The County Project Coordinator directly manages the county-level staff and closely coordinate with staff from other LMS partners such as ACDI VOCA, BOMA and Smart Regional Consultant on planning and implementation and layering of activities across all LMS awards
    Essential Responsibilities
    PROGRAM MANAGEMENT

    Provide overall managerial leadership for the project at the county level.
    Develop county specific work plans and budget while ensuring teams implement activities on time, within the approved budget, and project deliverables achieve desired impact.
    Review project implementation strategies and contextualize to specific county.
    Lead effective coordination, collaboration and integration among all technical, support and project units including with our lead partner – ACDI/VOCA and implementing partner – the BOMA Project.
    Attend all quarterly project meetings in Nairobi as well as facilitate planning meetings and workshops with government, NGOs, private sector and community partners to revise plans and promote partner acceptance/buy-in.
    Provide timely updates to supervisor on progress and issues, identifying risks and proposing solutions for action and early resolution.
    Develop program risk matrix and update the same on an ad hoc and quarterly basis.
    Coordinate with procurement, logistics, security, administration and human resources teams to ensure operational systems support field activities.
    Ensure integration of nutrition, youth and gender into project activities.
    Assist in the development of technical curricula, basic education (numeracy & literacy), basic nutrition literacy, WASH awareness and campaign, financial literacy and reproductive health

    COUNTY GOVERNMENT ENGAGEMENT

    Act as the primary liaison with county and national government officials at the county level including representation.
    Identify county and national government departments relevant to LMS and outline areas of synergies and collaboration.
    Initiate an MoU with county government outlining roles and responsibilities and potential areas of collaboration.
    Conduct periodic presentations of project progress, challenges and lessons learned to county government department, assembly and partners.
    Organize periodic joint field visits with relevant government departments.
    Facilitate and ensure the participation of relevant county and national government departments in the implementation of the project.

    MONITORING AND EVALUATION

    Ensure effective and timely monitoring, documenting and reporting on all project activities including reports from sub-awardees.
    Conduct regular visit to field sites to assess progress of activities and provide formal and informal feedback to staff, beneficiaries and supervisor.
    Identify potential areas for learning and documenting the same to share with other counties and/or the larger LMS and PREG partners.
    Ensure the submission of all require M&E data and conduct validation of monitoring data before final submission to MEL Manager.
    Participate in the development of intervention designs, sector strategies and M&E frameworks.

    TEAM MANAGEMENT

    Assist team members with information, tools and resources to improve performance and achieve objectives.
    Promote accountability, communicate expectations and provide constructive feedback informally and formally via regular one on ones and performance reviews.
    Create and sustain a work environment of mutual respect where team members strive to achieve excellence.
    Work closely with the HR department to recruit, orient and lead team members as necessary.

    Conduct capacity assessment of team members and develop capacity building plans as part of staff development.
    INFLUENCE & REPRESENTATION

    Represent Mercy Corps at government, donor, NGO and other relevant events, in close coordination with the Chief of Party, Deputy Chief of Party and country leadership;

    Coordinate activities with consortium partners, sub grantees, local government and other implementers, as well as with other Mercy Corps programs.
    SECURITY

    Work closely with the country team’s security focal point to develop and maintain systems that promote the safety and security of all team members;

    Ensure that programs are designed and implemented with a clear analysis and understanding of security.

    OTHER

    Conduct himself/herself both professionally and personally in such a manner as to bring credit to Mercy Corps and to not jeopardize its humanitarian mission.
    Other duties as assigned.

    Supervisory Responsibility
    3 Project and support team members
    Accountability
    Reports Directly To: Deputy Chief of Party
    Works Directly With: Deputy Chief of Party, Regional Program Manager (partner), Chief of Party, Finance, HR and Operations departments, HQ Regional Program Team and Technical Support Unit and Partner Organizations.
    Accountability to Participants and Stakeholders
    Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.
    Minimum Qualification & Transferable Skills

    Bachelor’s Degree or equivalent in Development Studies, Business, Planning, Social Sciences or other relevant field. A Master’s Degree is preferred.
    A minimum of 5 years of relevant professional experience in multi-sectoral programs, managing teams, strategic planning and implementing programs.
    Strong managerial skills, including effective personnel management, adaptive management, coordination and decision-making.
    Strong facilitation and consensus-building skills.
    Demonstrated experience in building networks with the ability to influence.
    Strong understanding of USAID compliance issues.
    Internationally recognized qualification in project or program management or a commitment to obtain the qualification in the early months of work.
    Excellent and persuasive oral and written communication skills, including report writing, in English and other language(s), as required.
    Spoken fluency is Swahili is required and primary local dialects in Turkana County is strongly preferred.
    Previous work experience in northern Kenya is desirable.
    Demonstrated attention to detail, ability to follow procedures, meet deadlines and work independently and cooperatively with team members.
    Ability to work comfortably in a sometimes tense and changing security environment is required.

    Success Factors
    The successful County Project Coordinator will have a strong understanding of project approaches and represent the project professionally at all times. S/he will combine exceptional management skills and capacity to manage relationships with different stakeholders. A heavy emphasis will be placed on coordination with other actors implementing in the areas of intervention with a commitment to working closely and collaboratively with the County Government structures and our lead partner. S/he will be committed to long-term program sustainability and the delivery of high-impact activities at the community level. Multi-tasking, prioritizing, problem solving and simultaneous attention to detail and strategic vision are essential. The most successful Mercy Corps staff members have a strong commitment to teamwork and accountability, thrive in evolving and changing environments and make effective written and verbal communication a priority.
    Living Conditions / Environmental Conditions
    The position is based in Lodwar with regular travel to the project field locations.
    Ongoing Learning
    In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development
    Diversity, Equity & Inclusion
    Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives.
    We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.
    Equal Employment Opportunity
    Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact.
    We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.
    Safeguarding & Ethics
    Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.

    Apply via :

    recruiting2.ultipro.com

  • Senior Private Sector Engagement & Financial Inclusion Officer (Samburu)

    Senior Private Sector Engagement & Financial Inclusion Officer (Samburu)

    Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within. Now, and for the future.
     Program / Department Summary 
    With funding from USAID’s Bureau for Humanitarian Assistance (BHA), Mercy Corps’ Nawiri Program is leading a consortium of Kenyan and international partners on a five year journey to sustainably reduce persistent acute malnutrition in Turkana and Samburu Counties of Kenya. Through a phased approach that emphasizes evidence gap analysis, as well as partnership, learning, and co-creation, the program takes a robust county-centered design with government leadership, active engagement from communities, the private sector, and civil society. Mercy Corps’ consortium brings together the global leadership, research capacity, technical expertise, and implementation experience necessary to partner with local institutions to test, adapt, and scale evidence-based solutions. Together we will sustainably reduce persistent acute malnutrition for vulnerable populations in Turkana and Samburu counties.
    General Position Summary
    Reporting to the Field Director, the Senior Private Sector Engagement & Financial Inclusion Officer will be responsible for assisting in the implementation and support of facilitation projects that make beneficial products and services accessible to households within the geographic focus of the program as well as improving access to financial services to producers, agribusinesses and enterprises in the project areas. These activities will work almost exclusively through private sector actors, seeking to crowd in provision rather than displace or replicate private actors with donor-funded services. S/he will assess the existing capacity of Financial Institutions, conduct assessments and research regarding service delivery, product appropriateness, extension needs, institutional arrangements, markets for financial services, accessibility of services and new opportunities and models, among other responsibilities, across the financial sector in the project area. The Senior Private Sector Engagement & Financial Inclusion Officer will work closely with the Technical Team to better address and improve the economic future and quality of life of its program participants.
    Mercy Corps implements high-quality, analytical development work in very difficult places. Nawiri aims to support the immediate needs of program participants while promoting long-term development by spurring systemic improvements in key economic sectors. The Senior Private Sector Engagement & Financial Inclusion Officer will participate in the daily implementation of the development programming through support of key business partners including commercial banks, MFIs, SACCOs, agro processors, traders, transporters, input sellers, pharmacies, animal and human healthcare providers, consumer goods retailers, and a host of other actors. As capital constraints are important underlying challenges in Turkana/Samburu, financing to avail access to products and services at the household level is critical to grow and to scale business ventures.
    Essential Job Responsibilities
    Program Management

    Contribute to team work plans and guide successful implementation of program activities, ensuring teams and partners activities are on track and in alignment to achieve desired impact;

    Within Turkana/Samburu, take the lead role in identifying private sector partners and credible financial inclusion services.
    Work with stakeholders and Mercy Corps technical staff in order to develop potential projects including detailed work plans and business plans.

    Identify the capacity gaps of financial services actors, design and implement most feasible capacity building activities based on identified gaps and support the delivery of tailored financial services.
    Conduct light due-diligence on potential partners and support the negotiation process, as requested, in finalizing teaming and partnership agreements.
    Provide continuous support and oversee activities of the local financial institutions identified for capacity building support.
    Work closely with all other program teams at local level to identify clients for financial services and to support service extension and financial inclusion as well as development of suitable products and services.
    Actively participate in the periodic program planning, review and reflection meetings and sessions.
    Prepare accurate and timely reports and other project documentation and communication that contribute to a learning organization.
    Coordinate with other Mercy Corps programs and local government bodies to ensure coherent program implementation and to capitalize on business opportunities in Mercy Corps’ target communities.
    Support research, assessments, evaluations and monitoring surveys in area of operation. This will entail development of Scopes of Work, development of survey tools, trainings and management of data collectors, report write and facilitating results discussion;
    Coordinate with procurement, logistics, security, administration and human resources teams to ensure operational systems support field activities.
    Conduct himself/herself both professionally and personally in such a manner as to bring credit to Mercy Corps and to not jeopardize its mission.

    COLLABORATION/NETWORKING

    Integrate community approaches, gender sensitivity and capacity building into all activities as appropriate including certifying all interventions to adhere to Mercy Corps’ Gender Policy, Do No Harm principles, and beneficiary accountability standards;
    Conduct community mobilization and sensitization meetings that are inclusive and to help prioritize the economic needs of target communities.
    Support with collaborative partnership with other development partners and identify potential opportunities for linkages
    Engage and support Nawiri Team with REAP and Ward Development planning as required.
    Link private sector and financing to REAP participants and Ward Planning Committees.

    Coordinate activities with international and local NGOs, and private sector businesses, to ensure strong linkages between economic development programs.
    Work with team leader(s) and Mercy Corps technical staff in order to develop potential projects, implement and closely monitor selected economic development projects including detailed work plans and business plans.

    INFLUENCE & REPRESENTATION

    Assist Field Director coordinate activities with consortium partners, sub grantees, local government and other implementers, as well as with other Mercy Corps programs
    Support the facilitation of planning meetings and workshops with government, NGO, private sector, and community partners to revise plans and promote partner acceptance/buy-in;

    Ensure close coordination and sharing of information with relevant stakeholders such as local government departments, NGO’s and local authorities, as appropriate and advised by the line manager.

    Facilitate planning meetings and workshops with government, NGO, private sector, and community partners to revise plans and promote partner acceptance/buy-in;

    SECURITY

    Work closely with the country team’s security focal point to develop and maintain systems that promote the safety and security of all team members. 
    Ensure that programs are designed and implemented with a clear analysis and understanding of security.

    OTHER

    Conduct himself/herself both professionally and personally in such a manner as to bring credit to Mercy Corps and to not jeopardize its humanitarian mission;
    Other duties as assigned.

     Organizational Learning 
    As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.
    Accountability to Participants and stakeholders
    Mercy Corps team members are expected to support all efforts toward accountability, specifically to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.
    Supervisory Responsibility: N/A
    Accountability
    Reports Directly To: Field Director with a dotted line to the Technical Support team’s Alternative Livelihoods Advisor & Inclusive Markets Advisor
    Works Directly With: Technical Advisors/Leads, Learning Coordinators, Gender Officer. M&E Coordinator, field level finance and operations teams,
    Minimum qualifications and transferable skills

    University degree, preferably in a related field (Business Administration, Economic, Finance) and at least 3 years’ hands on work experience ;
    Minimum of two to three years working with a formal financial institution with orientation to mass markets or within the private sector is required.
    Experience with market facilitation, supporting systemic change and promoting business or market/economic development, private sector or related industry is preferred.
    Experience in agricultural, rural enterprise and employment markets will be an advantage
    Ability to evaluate businesses and business plans;
    Superb networking and negotiation skills required.
    Understanding of local business environment and commitment to private sector solutions:
    Commitment to working in the ASALs – knowledge of Turkana or Samburu required;
    Excellent attention to detail and ability to complete tasks in a timely manner.
    Excellent teamwork abilities and interpersonal skills.
    Familiarity with M&E, information, communications and knowledge sharing technologies and use of innovative approaches on digital financial services.
    Demonstrated computer competency of Microsoft Excel/Word and knowledge of data management software;
    Strong analytical and quantitative skills as well as familiarity with financial accounting required.
    Demonstrated flexibility, creativity and enthusiasm as well as a willingness to learn and to be continually adaptive within a dynamic and often self-directed working environment mandatory.
    Ability to focus on day-to-day tasks at hand while also working towards longer-term objectives with an understanding that these will change continuously;
    Ability to work without constant supervision and as part of a diverse team;
    Good reporting, communication and representation skills;
    Good problem solving, written and oral communication skills;
    Confident, sound training facilitation and representation/relationship skills;
    Strong written and spoken English and Kiswahili
    Local language skills required;

    Ongoing Learning

    In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development

    Diversity, Equity & Inclusion

    Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives.
    We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.

    Equal Employment Opportunity

    Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact.
    We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.

    Safeguarding & Ethics

    Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct e-learning courses upon hire and on an annual basis

    Success Factors
    S/he will combine exceptional facilitation skills and capacity to manage relationships with different stakeholders at County, Sub-county and Ward levels. The position requires an ability to think creatively about improving economic opportunities that can sustainably reduce persistent malnutrition. The Senior Private Sector Engagement & Financial Inclusion Officer will have the capacity to spark innovative and entrepreneurial approaches to programming by connecting private sector interests to public sector needs that will result in high quality programming. S/he will be committed to long-term program sustainability and the delivery of high-impact activities at the community and business levels. Multi-tasking, prioritizing, problem solving and simultaneous attention to detail and strategic vision are essential. The most successful Mercy Corps staff members have a strong commitment to teamwork and accountability, thrive in evolving and changing environments and make effective written and verbal communication a priority.

    Applications will be reviewed on a rolling basis. Deadline for applications is 16th April, 2021Samburu candidates are highly encouraged to apply.Female candidates are highly encouraged to apply.Mercy corps does not charge any fees at any stage of the recruitment process.

    Apply via :

    recruiting2.ultipro.com

  • Monitoring, Evaluation, Learning And Accountability (MEAL) Officer

    Monitoring, Evaluation, Learning And Accountability (MEAL) Officer

    Mercy Corps is seeking a Monitoring Evaluation Accountability Learning (MEAL) Officer for the ongoing five-year USAID-funded Kenya Feed the Future (FtF) Livestock Market Systems (LMS) Activity for northern Kenya.
    MEAL officer will support the Strengthening Community Capacities for Resilience and Growth Component This activity will contribute to USAID’s Feed the Future Initiative and improve households’ income, productive assets and resilience to drought and other shocks.
    Specific areas of focus include strengthened and sustained rangeland and water management; strengthened drought risk management; strengthened conflict management; improved and sustained health, nutrition, and hygiene practices; improved literacy, numeracy, and life skills; and collaborative action and learning for community empowerment.
    General Position Summary
    The MEAL Officer is responsible for cross-cutting programmatic information management, monitoring and evaluation, ensuring that information collected is used to improve on-going programs, and is incorporated into consistently high quality reports and program adaptations.
    The MEAL Officer will support the program team in planning and execution of monitoring and evaluation activities, ensuring quality in accordance with accepted standards, providing essential feedback for learning, accountability and decision making.
    Essential Responsibilities
    STRATEGY INPUT AND OVERSIGHT

    Support development and implement monitoring and evaluation tools.
    Play key role in the development of intervention designs, sector strategies and M&E frameworks.
    Support inputs into program review documents.

    RESULT BASED MONITORING & EVALUATION

    Validating and verifying core indicators against the different sources of information.
    Review, validation, and analysis of incoming results data from grantees;
    Visit sites and partners to collect supplementary data, stories and conduct qualitative research both independently and in teams.
    Work with Monitoring Evaluation Accountability and Learning Manager and other staff to ensure that activities are implemented on plan and progress towards targets is not compromised.

    LEARNING

    Regularly document and share all learnings from program implementation.
    Maintain an up to date database that reflects progress and program indicators.

    CAPACITY BUILDING

    Build the capacity of grantees to develop and maintain an excellent M&E system;
    Facilitate grantees in periodic reflection and analysis of project monitoring information that feeds into LMS’s programming and learning.
    Support timely production of weekly, monthly, quarterly and annual donor reports based on agreed performance indicator.

    PROGRAM ADVISORY

    Maintain an active advisory role with the program team to help guide them towards robust and relevant data collection.
    Actively participate in all implementation, providing advice and feedback for quality results at any point.
    Establish and maintain strong working relationships with partners and government departments.

    Supervisory Responsibility: None
    Accountability

    Reports Directly To: Monitoring d Evaluation Accountability and Learning Manager
    Works Directly With: County Project Coordinators, GIRL officer, NRM/Conflict officers and partners organizations.

    Accountability to Participants and Stakeholders
    Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.
    Minimum Qualification & Transferable Skills

    Must hold at least a bachelor’s degree in social science, Statistics, Business administration or relevant field
    At least 4-5 years of program monitoring and evaluation experience
    Should understand concepts and demonstrate skills in monitoring and evaluation, project cycle, results chain and frameworks, participatory monitoring
    Should be able to design and implement surveys, have knowledge of commonly used probability and purposive sampling techniques
    Must have good writing and analytical skills
    Should have knowledge of quantitative and qualitative data collection, reporting techniques. S/he should understand and be able to apply basic measures of central tendency and spread
    In addition to Microsoft Excel, the incumbent should demonstrate fluency in use of at least one data management software including MS Access, SPSS, and STATA.
    Must be fluent both spoken and written English.

    Success Factors
    A successful MEAL Officer will have the ability and curiosity to work comfortably and effectively.
    S/he will be an excellent communicator, multi-tasker, with the ability to work effectively in complex environments.
    S/he must have the confidence and humility to work effectively with a diverse group of people – as well as be sensitive to political and cultural nuance.
    Living Conditions / Environmental Conditions
    The position is based in Isiolo and shall be supporting Marsabit county thus require regular travel in this counties.

    Apply via :

    recruiting2.ultipro.com

  • Senior Global Human Ressources Advisor – various Africa locations

    Senior Global Human Ressources Advisor – various Africa locations

    The Department
    The People Team ensures that Mercy Corps has the people resources, systems, culture and support in place to allow our team members to thrive. With the support and contributions of the individual units, including Global Talent, Global Human Resources, Systems and Analytics, Total Rewards, Safeguarding, and Gender, Diversity and Inclusion (GDI), the People Team seeks to foster and achieve fulfilled, equitable, inclusive, diverse, and high performing global teams. We do this through recruiting and retaining the best global talent and shaping this talent into our future leaders through equitable development opportunities, and then by driving strategic partnership at all levels of the organization. We steward the organizational culture through our systems, structure, and processes and align conversations around diversity, equity, and inclusion, wellbeing, total rewards, and safeguarding priorities; and connect all of this to our core operations and overall mission.
    The Position
    This position is responsible for executing complex Human Resources support to all Mercy Corps programs with their assigned portfolio, ensuring a positive, equitable and consistent employment experience for team members in 40+ global locations. This position serves as a partner to leadership teams, ensuring the “people needs” of Mercy Corps team members align and are accounted for within the organization’s strategic initiatives. The Senior Global HR Officer advises country level, departmental, and regional leadership on organizational HR best practices, is a resource to regional team members for personal HR needs and collaborates with country HR teams to ensure a connection to global HR initiatives and priorities. This position is seen as an ambassador of our priorities and culture, focus on well-being and duty of care, problem solver and is proactive in finding collaborative, cross-functional ways to maximize the impact of Mercy Corps’ People and Strategy team.
    Essential Job Responsibilities
    STRATEGY & PLANNING

    Advocates for proactive people focused policies and initiatives that align with Mercy Corps’ strategic priorities and promote positive organizational culture.
    Keep up to date on trends in global human resource management, particularly in the international humanitarian aid sector.
    Understands how effective human resource management informs and complements core business objectives.
    Set direction by prioritizing and organizing actions & resources to achieve objectives and contribute to regional and country strategy development.

    PERSONAL LEADERSHIP

    Consistently demonstrate flexibility, resilience, ability to maintain positive relationships and composure, even under difficult circumstances.
    Create and sustain a work environment of mutual respect where team members strive to achieve excellence.
    Promote accountability, communicate expectations and provide constructive feedback via regular performance reviews.
    Provide team members with information, tools and other resources to improve performance and reach objectives.
    Contribute to team-building efforts, help team members identify problem-solving options and ensure the integration of all team members into relevant decision-making processes.

    COLLABORATION

    Collaborate closely with members of the Global Human Resources and People and Strategy teams, regional and country- level leadership, field-based HR practitioners and peers in other HQ departments.
    Respond to and address questions, issues and inquiries credibly within the current Global Human Resources.
    Understand the operational impact of this role within the broader context of the organization, with a particular appreciation on the interdependency of effective HR practices and interdepartmental collaboration.
    Collaborates with the larger People & Strategy team to project manage fiscal year priorities and complete projects in line with deadlines.

    HUMAN RESOURCE OPERATIONS

    In collaboration with others on the Global Human Resources and Global Talent Team, identify areas of opportunity to strengthen operations and proactively offer recommendations to management.
    Drives the process to identify HR initiatives and solve people management issues in a manner that complements Mercy Corps culture and programming priorities.
    Develops meaningful relationships with regional and country leadership teams that facilitate joint problem solving and strategic planning, while demonstrating confidence in their role as a leader and advocate on HR issues.
    Approves all offer letters, new hire paperwork, and changes to team member employment.
    Identifies trends in commonly escalated issues and recommends/ implements solutions as appropriate.
    Anticipates and adapts to changing HR support needs within the organization and is an active participant in change management.
    Communicates effectively. Understands how to approach conversations differently, given audience and situation dynamics, in order to achieve desired results.
    Participates as a first point-of-contact for performance management issues and concerns. Escalates issues internally as necessary.
    In collaboration with the HR field leaders and Senior Management Team, support the implementation of HR Internal Audit recommendations.
    Collaborates with country HR practitioners. Supports a community of information sharing, inter-regional problem solving and standardizes a community of practice.
    Creates peer global mentorship opportunities for country HR team members
    Triages and implements improvements in country-based HR systems and processes in a manner consistent with established Mercy Corps Global HR practice.
    Supports initial analysis alongside Case Manager for Integrity Hotline complaints.
    Investigates Code of Ethics and other HR related complaints raised through the Integrity Hotline and the Global HR Team.
    Works with the department or country team to take appropriate corrective action addressing and resolving issues related to recommendations outlined in investigation reports.
    Conducts exit interviews for team members completing service with Mercy Corps and escalates issues as needed.

    HR ADVISORY

    With the Global HR Director and Senior Management, manage employee relations issues for both domestic and expatriate team members.
    Advises country teams and departments on organizational structure challenges and improvements.
    Advises country HR practitioners and department heads on salary scale review, benchmarking for job changes, and compensation best practices.
    Advises on international consultancy decisions and approves all consultancy agreements for respective regional portfolios.
    Advises stakeholders, including Talent Acquisition, on creative approaches to employment categories, transfers and hiring.
    Advises managers, Senior Leaders, and Global People Team with compensation issues to ensure fair and equitable application of compensation policy as well as assisting team members with pay related issues.

    TEAM MANAGEMENT

    Develop the capacity of the team with a deep understanding of their roles and assist with career development.
    Promote accountability, communicate expectations and provide constructive feedback informally and formally via regular one on ones and performance reviews.
    Create and sustain a work environment of mutual respect where team members strive to achieve excellence and continued learning.
    Directly manage the portfolios to identify gaps or points of high volume, work with HR Officers to adjust for a balanced portfolio load. Be proactive in ensuring there is sufficient support available to meet the demands.

    SECURITY & EMERGENCY RESPONSE

    Ensure compliance with security procedures and policies as determined by country leadership.
    Proactively ensure that team members operate in a secure environment and are aware of policies.
    Serve as part of the Regional Crisis Management Teams as needed responding to emergencies and crisis situations.
    Advise Senior Leadership Teams and Country HR Teams on emergency response guidance and best practices as needed.
    Serve as the first point of contact for team members experiencing an emergency and connect team members with appropriate resources as needed.
    As appropriate, track and trace emergencies as they relate to team members at Mercy Corps.
    Assist Security and Public Health Teams during emergency situations as they relate to the Mercy Corps’ benefits for team members or communications with team members.
    Support with registration and employment law for new programs and mission start ups or close outs globally.

    Supervisory Responsibility: GHR Officer(s)
    Accountability
    Reports Directly To: Director of Global Human Resources
    Works Directly With: Global Human Resources, Talent Acquisition and other People and Strategy team members; International Finance; Corporate Accounting; Regional Program Teams; Regional and country- level leadership; other internal stakeholders.
    Minimum Qualification & Transferable Skills

    A demonstrated top performer with energy, intelligence, strong analytical skills and highly evolved interpersonal skills.
    Minimum of 5-6 years of experience working in Human Resource, including Talent Acquisition. Experience in roles consulting with management on management practices (i.e. HR Business Partner) highly preferred.
    BA/BS in Human Resources, Business Administration or related field, preferred.
    English & French language proficiency required, other major languages
    Experience working in an international or insecure environment.
    Demonstrated history of providing excellent customer service and a high level of attention to detail
    Demonstrated knowledge of human resource management techniques that meet the needs of a globally dispersed workforce.
    Demonstrated experience working to solve emergency and crisis situations, as they relate to Human Resource best practices and People related coordination.
    A historically demonstrated ability to maintain confidential information.
    Must have strong analytical, mathematical and problem solving skills, effective organizational and interpersonal skills; strong written and verbal communication.
    Demonstrated ability to manage workload in a remote work arrangement. Able to maintain operational consistency with other team members and actively keep management informed.
    Proven experience and intermediate skills in Microsoft Word, Excel, and Outlook, as well as the ability to navigate the Internet/intranet.

    Success Factors
    The successful team member will be an avid learner, self-directed, innovative and action orientated. Furthermore, they must have the ability to work independently, employ effective time management skills, handle frequent interruptions and shift priorities, exhibit effective customer service skills and work effectively with a wide variety of individuals including team members based overseas. Additionally, the individual will thrive in a fast paced environment prone to rapid change and be willing to increase his/her responsibility level in the assigned areas. The most successful Mercy Corps team members have a positive approach, a strong commitment to team work and personal accountability and the ability to be flexible and ensure that effective communication is a priority in all situations.
    Living Conditions / Environmental Conditions
    The position is based in a relevant Africa Mercy Corps’ location and may require some travel to support country programs, which may include travel to insecure locations where freedom of movement is limited and areas where amenities are limited.
    Fostering a diverse and open workplace is an important part of Mercy Corps’ vision. Mercy Corps is an Equal Opportunity Employer regardless of background. We are committed to creating an inclusive environment.
    Ongoing Learning
    In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development
    Diversity, Equity & Inclusion
    Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives.
    We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.
    Equal Employment Opportunity
    Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact.
    We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.
    Safeguarding & Ethics
    Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct e-learning courses upon hire and on an annual basis.

    Apply via :

    jobs.jobvite.com

  • Girls Improving Resilience Through Livelihoods (GIRL) Program Manager

    Girls Improving Resilience Through Livelihoods (GIRL) Program Manager

    Program / Department Summary
    Girls Improving Resilience through Livelihoods (GIRL) is a three-year 10 million USD program to be implemented in Kenya, Uganda and Haiti that seeks to improve the well-being of adolescent girls and young women by increasing their access to skills and knowledge, health resources, formal education and economic opportunities.
    GIRL also fosters an enabling environment by working with communities to transform unhealthy social norms and create opportunities for girls to access education and economic opportunity.
    Key to GIRL is a robust learning and research agenda that reaches across three countries to contribute to the evidence base on what works to secure access to opportunities for adolescent girls within the most marginalized communities and to better understand their contribution to household resilience.
    This evidence and learning will be shared to elevate Mercy Corps’ influence in the adolescent girl space and to bolster fundraising efforts to scale the model.
    General Position Summary
    The GIRL Program Manager will manage the successful implementation of the GIRL program within Kenya, ensuring positive impact for all participants and driving innovation and learning to refine a replicable and evidence-based GIRL programming model.
    As a result, the GIRL Program Manager is responsible for leading intervention of the GIRL-H program within Kenya, including program start up, implementation, adaptation and close out.
    In conjunction with Program and Country Leadership, the Program Manager will develop a clear vision and strategy for the program in Kenya to ensure that the program activities are impactful and remain on budget and schedule.
    In addition to direct program implementation, the Program Manager plays a critical role in refining GIRL programming in Kenya through technical assistance to peer programs implementing GIRL activities.
    Essential Responsibilities
    PROGRAM MANAGEMENT

    Lead program start up and implementation within Kenya, including identification of team members and implementing partners
    Manage and oversee program implementation in Kenya, in cooperation with key project stakeholders, including local non-governmental organizations, local government officials, community-based organizations, other international agencies on the ground, and key donors
    Lead engagement with local implementing partners within Kenya
    Collaborate with program, finance and administrative staff to ensure systems comply with donor and Mercy Corps policies and procedures, including adherence to Mercy Corps program management minimum standards
    Ensure program implementation is on time, target and budget, using effective M&E systems to reach desired impacts
    Increase Mercy Corps and partner organization staff capacity by designing and delivering technical training and coaching plans on topics related to building resilience and achieving gender-equitable program outcomes
    Provide leadership and oversight in all aspects of program implementation, management and evaluation within Kenya
    Establish and oversee effective program monitoring, evaluation, and reporting systems for both internal and external use and ensure high quality input is obtained from team members
    Ensure documentation of achievements and lessons learned to ensure best practices are captured and disseminated in quarterly and final program reports

    STRATEGY AND VISION

    Collaborate with program leadership in the development of a clear vision and strategy for the program in Kenya and ensure it is shared with all relevant program team members and key stakeholders.
    Play an active role in identifying and developing new initiatives that foster and/or improve strategic objectives of the program and the country office
    Support refinement and expansion of GIRL programming, including through resource mobilization, proposal development and technical assistance
    Collaborate with other related Mercy Corps programs to create synergies wherever possible
    Ensure that program implementation is responsive to communities and partners and aligned with Mercy Corps’ principles and values
    Guide the technical implementation of women’s and girls’ leadership country strategies based on Mercy Corps’ Country Strategy for Kenya
    Promote gender strategies across the country portfolio and adapt and improve them as needed.
    Engage support services and risk management resources to enable the program team to execute their respective strategic priorities
    Collaborate with relevant team members regarding the measurement and analysis of key program performance and quality indicators and metrics to inform strategic decision making

    TEAM MANAGEMENT

    Develop the capacity of the team, deepen understanding of their roles and assist with career development
    Assist team members with information, tools and resources to improve performance & reach objectives
    Promote accountability, communicate expectations and provide constructive feedback informally and formally via regular one on ones and performance reviews
    Create and sustain a work environment of mutual respect where team members strive to achieve excellence
    Oversee program staff and partner performance and quality of program implementation and if security context allows, conduct frequent field visits to all program sites

    FINANCE & COMPLIANCE MANAGEMENT

    Monitor adherence to the donor grant agreement as well as Mercy Corps’ and donor’s policies and procedures for procurement and compliance
    Create and maintain systems to ensure effective and transparent use of financial resources for timely and informative reporting in line with program, donor and Mercy Corps’ needs
    Work closely with financial and operational management to optimize resources through sound budgets, consistent financial tracking, and timely submission of reports to the donor

    HUMAN RESOURCES, SAFEGUARDING AND DIVERSITY

    Support Mercy Corps global and regional initiatives for human resources, including safeguarding and diversity, and talent development
    Collaborate with the people team to promote staff access to high quality learning opportunities, with a special emphasis on national team member development
    Assist with the on-boarding of senior team members, ensuring they are set up for success and familiar with agency systems, procedures, and protocols

    RISK MANAGEMENT

    Engage and support program areas across the country to ensure that adequate risk management systems are in place
    Collaborate with country and program leadership to support preparedness and response to major disruptive events
    Participate in the internal audit (IA) process to track findings and ensure program compliance with IA findings and recommendations
    Work closely with the country team security focal point to develop and maintain systems that promote the safety and security of all team members
    Ensure that programs are designed and implemented with a clear analysis and understanding of security

    INFLUENCE & REPRESENTATION

    Represent Mercy Corps at government, donor, NGO and other relevant events, in close coordination with the Program Director
    Assist Program Director in maintaining active and cooperative relationships with all key stakeholders, including government officials, project partners, other implementing agencies, and related institutions
    Coordinate activities with consortium partners, subgrantees, local government and other implementers, as well as with other Mercy Corps programs

    Supervisory Responsibility: Capacity Building Officer
    Accountability

    Reports Directly To: Mercy Corps Kenya Director of Programs
    Works Directly With: Director of Programs, GIRL Program Director, GIRL Program Management Unit (PMU) Manager, Country Director, Program Managers, Chiefs of Party, local partner organizations, support staff (Finance, HR and Operations)

    Accountability to Participants and Stakeholders
    Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.
    Minimum Qualification & Transferable Skills

    Masters or equivalent experience in international development, political science, women’s studies, economics, sociology or other relevant field.
    5-7 years’ experience in gender and youth development work including experience developing and conducting gender training, gender/youth mainstreaming and engaging in gender advocacy.
    Experience in program start up
    Demonstrated ability to implement a program, manage a team and develop their capacities.
    Demonstrated capacity to lead the collection, analysis and utilization of information from a broad range of sources to ensure effective integration of gender and youth concerns throughout the project’s duration. In-depth understanding of gender, age and other socio-cultural factors in the context of livelihoods programming.
    Ability to foster commitment and build capacity among project staff and in-country actors around gender and youth integration.
    Strong public speaking and facilitation skills required.
    Proficiency with Microsoft Office.
    Fluency in written and spoken English required
    Fluency in written and spoken Kiswahili required

    Living Conditions / Environmental Conditions

    The position is based outside of Nairobi (final location TBD, based on selected candidate).

    Apply via :

    recruiting2.ultipro.com

  • Investigator Africa region – US and Africa locations for Mercy Corps

    Investigator Africa region – US and Africa locations for Mercy Corps

    Program / Department Summary
    The Intake and Investigations department is a newly forming team which is tasked with the intake and investigation of all reports of ethics violations including fraud, corruption, and Code of Conduct and Global Human Resources complaints. The team is responsible for managing all phases of this process from intake to investigative conclusion and then works with senior leadership for case closure. The Intake and Investigation department reports to the Chief Ethics & Compliance Officer and the board.
    General Position Summary
    The Investigator, Global Human Resources is responsible for conducting investigations into allegations of violations of Mercy Corps’ Code of Conduct violations, excluding safeguarding and fraud and corruption. The Investigator will plan, conduct and prepare reports for assigned investigations. Investigator(s) may use the support of country HR team members as appropriate and available. Investigations will be conducted in the field and remotely; working in a variety of diverse cultural contexts and time zones.
    Essential Job Responsibilities

    Effectively plan and execute impartial, thorough, timely and survivor-sensitive investigations
    Develop and draft timely investigation plans that identify risks and prioritize a survivor-centered approach
    Conduct witness, survivor, and subject interviews, both in person and remotely, in a survivor-sensitive manner
    Provide survivor-centered support to survivors and witnesses
    Identify, collect, and review documentary evidence needed for investigations
    Prepare detailed written investigation reports which may be subject to third party (donor) review
    Maintain organized, confidential, and thorough investigation files
    Coordinate with Co-Investigator(s) to support investigation efforts when possible; help build Co-investigator capacity
    Help identify lessons learned from global human resources investigations for the agency to consider when revising policies, procedures, and training
    Help build trust and confidence in Mercy Corps’ reporting, investigation, and follow up systems and foster a climate where team members feel confident and comfortable coming forward with issues
    Maintain appropriate confidentiality and a survivor centered approach.

    Supervisory Responsibility
    None
    Accountability

    Reports Directly To: Investigations Case Manager, Global Human Resources
    Works Directly With: Investigator(s), HR Officers, Field Teams

    Accountability to Program Participants
    Mercy Corps team members are expected to support all efforts towards accountability, specifically
    to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.
    Knowledge and Experience

    At least 3 years of experience as a trained and practiced investigator is required.
    Demonstrated knowledge and interest in human resources, a sensitivity to cultural diversity and gender issues.
    Experience working in humanitarian aid or development, either living overseas or spending a significant amount of time in foreign countries is preferred.
    Ability to navigate difficult circumstances with a calm demeanor and in a methodical, analytical manner.
    Strong verbal and written communication skills.
    Strong analytical and problem-solving skills, effective organizational and interpersonal skills.
    Team members are expected to conduct themselves in a professional manner and respect local laws.
    English fluency (written & verbally) required; strong preference for additional fluency in French, Swahili, Spanish and/or Arabic.

    Success Factors
    The successful Investigator, Global Human Resources will have knowledge of the INGO environment; deep knowledge of best practice in conducting investigations, including knowledge on how to conduct internal investigations in the context of insecure and opaque environments, with varying cultures, languages and education levels; and an enduring ability to move complex problems forward in a timely yet methodical manner. This person will have an utmost understanding of and appreciation for the confidential nature of this work. This person will have an abiding sense of empathy for the difficulties that INGOs face and an unwavering commitment to improvement in the face of these difficulties. They will have very strong project management skills and will be adept at communicating with and motivating a diverse array of stakeholders.
    Living Conditions / Environmental Conditions
    The position is flexible to be located in Mercy Corps locations in Africa or HQ US offices. Work authorization is required for the applicant’s target base locations at the time of application. It requires up to 50% travel to countries which may be listed as failed or failing states. Travel for investigations is occasionally urgent, resulting in travel departure within days of notice.
    Mercy Corps Team members represent the agency both during and outside of work hours when deployed in a field posting or on a visit/TDY to a field posting. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC’s policies, procedures, and values at all times and in all in-country venues.
    Fostering a diverse and open workplace is an important part of Mercy Corps’ vision. Mercy Corps is an Equal Opportunity Employer regardless of background. We are committed to creating an inclusive environment.
    Ongoing Learning
    In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development
    Diversity, Equity & Inclusion
    Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives.
    We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.
    Equal Employment Opportunity
    Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact.
    We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.
    Safeguarding & Ethics
    Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.

    Apply via :

    jobs.jobvite.com

  • Assistant Program Officer Energy and Climate – UK, Netherlands, Uganda or Kenya

    Assistant Program Officer Energy and Climate – UK, Netherlands, Uganda or Kenya

    The Role
    The Environment Team is a critical technical team within Mercy Corps’ Technical Support Unit (TSU). The TSU is responsible for leading and supporting assessments, program design and field studies; providing technical support to programs; helping the global agency set technical strategies; building strategic partnerships, and representation and coordination with other development, government and private sector actors. Supporting agency priorities, the Environment Team is particularly focused on technical support in the areas of climate change adaptation and mitigation, including disaster risk reduction, natural resource management and environmental conservation, and access to energy.
    The Assistant Program Officer – Energy and Climate will support program design and gather lessons learnt from implementation to advance Mercy Corps agency wide commitment to new frontiers to climate change, preparedness and humanitarian response.
    The Assistant Program Officer will support the agency’s effort to roll-out an action plan to reduce the agency’s carbon footprint, including the finalization and dissemination of policies and roadmaps on carbon reduction and documentation and dissemination of lessons learned. The Assistant Program Officer will also support the implementation of the Energy Access workplan. This includes: the design of new initiatives and programs, the development of competitive proposals for submission to donors, writing periodic impact briefs, liaising with program partners, supporting the establishment and growth of office ‘Green Teams’ and the streamlining of available resources.
    Essential Job Responsibilities

    Resource management: Review and expand on guiding internal and external resources around reducing our environmental footprint, climate change and energy access
    Communities of Practice: Support peer-to-peer learning through Mercy Corps online platforms by
    working with different country teams to develop and post content, lead webinars, and share lessons in creative ways on reducing our environmental footprint, climate change and energy access
    Data Analysis and Reporting: Support the analysis and reporting of carbon neutrality goals, in order to inform global strategy and senior managers. This may include improving on systems that gather, analyze and produce reports on data from programs and in-country offices.
    Proposal Writing: Support concept and project writing to expand Mercy Corps reducing our environmental footprint, climate change and energy approaches, and seize opportunities to improve resources in the wider sector.

    Supervisory Responsibility None
    Accountability
    Reports Directly To: Senior Advisor, Energy Access Lead
    Works Directly With: Programs, Environment Team, Country Teams, Technical Support Unit, Private Sector Partners
    Knowledge and Experience

    Energy, Environment, and/or Climate related academic and/or professional background
    Previous experience in supporting drafting policies, their promotion and follow-up is desirable
    Previous experience in successfully delivering presentations and briefings
    Proven ability to communicate effectively with colleagues from various backgrounds and cultures
    Proficiency with MS Office software (Outlook, Word, Excel, PowerPoint)
    Excellent spoken and written English.
    Knowledge of organizational carbon reduction initiatives and clean energy technologies would be preferable
    Some experience of working in or with an NGO would be preferable.
    Success Factors
    Excellent organizational and time management skills.
    Work as part of a team and individually.
    Systematic, with a strong eye for detail.
    Fast-learner, can work quickly, accurately and to deadlines.
    Able to build and maintain effective internal and external relationships.
    Strong team worker and communicator, can work with a range of people.
    Able to cope with changing priorities, often at short notice, and work well under pressure.
    Proactive, positive and solutions-based attitude.
    High levels of motivation, professionalism and resilience.
    An exposure to and interest in international development issues is important, along with an empathy for Mercy Corps’ mission.

    The position could be based in one of these Mercy Corps offices: Edinburgh (United Kingdom), London (United Kingdom), The Hague (The Netherlands), Kampala (Uganda), Nairobi (Kenya). The position may involve occasional national and international travel, in compliance with national Covid-19 regulations.
    MCE team members represent the agency both during and outside work hours when deployed in a field posting or on a short-term assignment or trip to country offices. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and Mercy Corps’ policies, procedures, and values at all times and in all Mercy Corps locations.
    Fostering a diverse and open workplace is an important part of Mercy Corps’ vision. Mercy Corps is an Equal Opportunity Employer regardless of background. We are committed to creating an inclusive environment.
    Candidates must have the right to work in one of these Mercy Corps offices at the time of appointment: Edinburgh (United Kingdom), London (United Kingdom), The Hague (The Netherlands), Kampala (Uganda), Nairobi (Kenya).
    Ongoing Learning
    In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development
    Accountability to Participants and Stakeholders
    Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.
    Safeguarding & Ethics
    Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.

    Apply via :

    jobs.jobvite.com

  • Technical Director – Nawiri

    Technical Director – Nawiri

    Salary Level: Advisor Level

    Program / Department Summary: With funding from USAID’s Bureau for Humanitarian Assistance (BHA), Mercy Corps’ Nawiri Program is leading a consortium of Kenyan and international partners on a five year journey to sustainably reduce persistent acute malnutrition in Turkana and Samburu Counties of Kenya.

    Through a phased approach that emphasizes evidence gap analysis, as well as partnership, learning, and co-creation, the program takes a robust county-centered design with government leadership, active engagement from communities, the private sector, and civil society.

    Mercy Corps’ consortium brings together the global leadership, research capacity, technical expertise, and implementation experience necessary to partner with local institutions to test, adapt, and scale evidence-based solutions.

    Together we will sustainably reduce persistent acute malnutrition for vulnerable populations in Turkana and Samburu counties.

    General Position Summary: The Technical Director is responsible for driving integration of diverse technical sectors and coordinating county-level leadership for the specific goal of sustainably reducing persistent acute malnutrition below emergency threshold levels.

    The Technical Director will lead coordination and collaboration of technical experts in water systems, social behavior change, climate smart agriculture, environment, alternative livelihoods & inclusive markets, as well as resilience for the benefit of over one million vulnerable people in Turkana and Samburu.

    In addition to providing technical direction for the project, s/he will bring both the technical and functional skills required to manage Nawiri’s technical advisors while providing nutrition specific technical support.

    Essential Job Responsibilities

    STRATEGY AND PROGRAM MANAGEMENT

    Support the Deputy Chief of Party (DCoP) to guide overall technical strategy and approach to deliver clear actionable plans that will sustainably reduce persistent acute malnutrition.
    Set direction for Technical Advisors ensuring coherence across composite teams and wider consortium; strategically engages to advance implementation of those plans.
    Build and maintain external partnerships and serve as key external communicator for Nawiri across a wide range of coordination platforms.
    Support the socialization of the program with Government stakeholders, USAID, Technical Steering
    Committee ensuring necessary approvals and collaboration as required.
    Ensure all interventions adhere to Mercy Corps’ Gender Policy, Do No Harm principles, Environmental
    Safeguards, and beneficiary accountability standards.

    TECHNICAL LEADERSHIP & TEAM MANAGEMENT

    Provide technical support for the implementation of high quality nutrition programming following Nawiri’s theory of change, with a strong emphasis on social and behavior change
    Collaborate with the DCoP in managing and developing sustainable and integrated multi-sector programming that is accountable to Government, participants and donors and will identify opportunities that strategically connect learning into a cohesive program implementation with the mindset to scale.
    In collaboration with the DCoP, Strategic Learning Lead, M&E Lead, and Research & Design Lead, design and implement a layering and sequencing strategy to ensure that each activity is timed and implemented in a way that builds towards overall desired food and nutrition security and resilience impacts.
    Manage activities to achieve this layering and sequencing plan.
    Ensure that external activities and investments inthe intervention area are considered.
    Create and sustain a work environment of mutual respect where team members strive to achieve excellence on their own team and embrace their role and responsibilities in advancing the shared goals of the larger Team, to forge its reputation as a cohesive, strategic and responsive Consortium.
    Conduct regular field visits and provide targeted technical feedback while ensuring nutrition is at the forefront of program thinking.

    PROGRAM QUALITY, LEARNING AND COMMUNICATION

    Serve on Research, Learning and Adaptation Team (RLAT) and facilitate problem solving across technical teams or between research and Learning Working Groups (RLWG) and other departments as needed.
    Support DCoP to facilitate multi-team shared learning and evidence on what is working in order to standardize best practice, develop innovative approaches for new program development and advance Nawiri’s goal.
    Support the integration of M&E across the program and ensure M&E roles and responsibility are properly integrated within technical staff roles and responsibilities

    REPRESENTATION

    Represent the DCoP and the broader technical team as requested at key internal stakeholder and leadership meetings.
    Engage and interact with Mercy Corps HQ (TSU, Policy and Research, Program and Quality) teams to ensure robust support.
    Spearhead technical partnership initiatives and empower Technical Advisors to do the same.
    Conduct himself/herself both professionally and personally in such a manner as to bring credit to Mercy Corps and to not jeopardize its mission.

    SECURITY

    Proactively ensure that team members operate in a secure environment and are aware of policies.
    Ensure compliance with security procedures and policies as determined by country leadership.

    ORGANIZATIONAL LEARNING

    As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.

    ACCOUNTABILITY TO PARTICIPANTS

    Mercy Corps team members are expected to support all efforts toward accountability, specifically to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.

    Supervisory Responsibility:

    Oversight of the technical advisors which includes Resilience Advisor, Alternative Livelihoods and Inclusive Markets Advisor, Water Systems Advisor, Climate Smart Advisor, and Social, Structural & Behavioral Change Advisor.

    Accountability

    Reports Directly To: Deputy Chief of Party
    Works Directly With: Strategic Learning Lead, Research Design Lead, Institutional Strengthening Lead, M&E Lead, partner agencies (research & Design Lead, Health Systems and Nutrition Lead), local government, USAID and support departments (Finance, HR and Operations). Coordinates with HQ Policy and Research, Program and Quality, and Technical Support Unit (TSU).

    Knowledge and Experience

    Master’s degree or equivalent experience in a relevant field such as social sciences, nutrition, public health, food security, etc.
    At least five (5) years of progressively responsible experience in the successful implementation of integrated health or nutrition activities working on programs of a similar scope and scale, with preference given to integrated nutrition programs. At least two (2) years must be in program management, including direct supervision of technical and support staff.
    Demonstrated systems thinker and ability to think outside of the box in the implementation of a unique program with experience in adaptive management and using research as part of program implementation.
    Demonstrated ability to collaborate with a wide range of stakeholders, and to liaise with donors and remote HQ teams.
    Fluency in written and spoken English is required.
    Strong budget management experience is required.
    Prior experience in designing, implementing or managing implementation research strongly preferred.
    Prior experience of working on USAID-funded programs strongly preferred.
    Previous experience working in the ASALs of Kenya strongly preferred.
    Essential computer literacy and capacity to work with MS Office applications.
    Ability and willingness to travel frequently by road and flight to the northern arid lands including remote communities (estimated 40% of the time) sometimes at short notice.

    Apply via :

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  • County Learning Coordinator (Samburu) County Learning Coordinator (Turkana)

    County Learning Coordinator (Samburu) County Learning Coordinator (Turkana)

    Location: Maralal, Samburu

    Position Status: Full-Time, Regular

    Salary Level: Coordinator Level

    New Hire

    About Mercy Corps: Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within. Now, and for the future.

    Program / Department Summary: With funding from USAID’s Bureau for Humanitarian Assistance (BHA), Mercy Corps’ Nawiri Program is leading a consortium of Kenyan and international partners on a five year journey to sustainably reduce persistent acute malnutrition in Turkana and Samburu Counties of Kenya. Together we will sustainably reduce persistent acute malnutrition for vulnerable populations in Turkana and Samburu counties.

    General Position Summary: The Samburu County Learning Coordinator (CLC) is responsible for developing and nurturing a responsive learning culture across Nawiri consortium members, county government, communities, CBOs, private sector, and other Nawiri partners in Samburu.

    S/he will play a major role in ensuring Nawiri delivers responsive, well-informed and high-quality programming through effective, adaptive and innovative approaches.

    Reporting into the Field Director and working in close collaboration with the County M&E Coordinator and the Field Research Coordinator (RTI), the CLC will drive learning and develop coherent learning products emerging from research, learning and M&E – including the use of learning from context  monitoring to drive adaptive management.

    Essential Roles and Responsibilities:

    Work with the Samburu M&E Coordinator and Field Research Coordinator to establish and implement a system for learning and accountability at the county level.
    Play a leadership role in embedding and supporting a culture of collaboration, learning and adaptation (CLA) across Nawiri initiatives at county level, including identifying and actioning
    innovative, cost-effective ideas for generating excitement and commitment to learning.
    Facilitate and support county government, partner organization and other key actors’ efforts to lead collective analysis and reflective review discussions on Nawiri developments and results, to contribute field-based insights and learning to project discussions, to facilitate timely programmatic adjustments and evidence-based decision-making, and to proactively contribute to learning at county and wider levels.
    Lead Implementation of the Nawiri learning strategy at county level and ensuring harmonization with learning strategy from M&E Plan
    Remain flexible and open to taking on new responsibilities as Nawiri evolves and progresses, especially as requested/ guided by the Strategic Learning Lead.

    Representation

    Develop and maintain strong relationships with Nawiri stakeholders and proactively identify, pursue, and nurture additional partnerships with county stakeholders (including civil society organizations) that will contribute to Nawiri influence and impact.
    Conduct himself/herself both professionally and personally in such a manner as to bring credit to Mercy Corps and to not jeopardize its mandate/mission.

    Security

    Ensure compliance with security procedures and policies as determined by country leadership.
    Proactively ensure that team members operate in a secure environment and are aware of policies.

    Organizational Learning

    As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.

    Accountability to Participants

    Mercy Corps team members are expected to support all efforts toward accountability, specifically to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.

    Supervisory Responsibility: No direct supervisory responsibility at the outset. However, this may change as Nawiri unfolds and needs/opportunities evolve. The Samburu Learning Coordinator must be open to this possibility. Furthermore, the Samburu Learning Coordinator might periodically supervise temporary staff, including enumerators.

    Accountability

    Reports Directly To: Field Director

    Works Directly With: Strategic Learning Lead, M&E team; Research & Design team; Systems Strengthening and Institutionalization Lead; All Technical Advisors; partner agencies, county government, communities, private sector, CBOs, USAID, PREG and other implementing partners.

    Required Qualifications:

    Bachelor’s degree in the Social Sciences; Demography, Sociology, Statistics or another MEAL-related field. Master’s degree is an added advantage. Additional education may substitute for some experience.
    Minimum of three years of relevant work experience in accountability and learning, Participatory Development or Adult Learning, ideally with an international NGO working with county governments.
    Excellent written and verbal communication skills in English

    Core Competencies: Knowledge, Skills and Abilities:

    Listening: Ability to actively listen (i.e., seeks to understand, asks good questions, paraphrases, and is in tune with speaker’s emotional state)
    Vulnerability & Courage: Ability to share lack of knowledge, mistakes, or failures; give and receive feedback; and raise difficult questions or concerns
    Flexibility: Ability to accept the unexpected and adjust to what the situation now requires rather than what was planned
    Self-awareness & Personal Improvement: Ability to recognize and develop personal strengths and areas in need of improvement and adjust style and approach depending on what the situation requires
    Decision-Making: Ability to make informed, timely decisions based on a mixture of analysis, evidence, and experience.

     

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    Use the link(s) below to apply on company website.  

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