Company Details: Company Information ManPower Services Group is a multinational human resource consulting firm.

  • Procurement Manager

    Procurement Manager

    Reporting to the General Manager – Factory, this position is responsible for ensuring availability of adequate raw milk to the company at all time at the right quality and most competitive prices.
    Key Responsibilities

    Meeting farmers on farm, in groups or individually to source raw milk on behalf of the company
    Mobilize farmers to supply raw milk to the company
    Opening of new route with our catchment area
    Making logistical arrangement on how milk from new route will get to the factory.
    Hiring of local transporters and main transporter in consultation with the Finance Director
    Ensuring that farmers complaints are sorted within reasonable time
    Provision of information on competition on assigned area within reasonable time

    Requirements
    The ideal candidate must have the following minimum requirements;

    Degree/Diploma in Rural Dairy Mgt or Dairy Food Technology
    Degree/Diploma in Business Admin/Mgt with accounting knowledge
    At least 3 years experience in a similar position in a busy industry/organization.
    Computer literate.
    Good communicator in both local and English languages.
    Self-motivated individuals with good attention to details, able to make decisions, handle customer quality discrepancies and solve problems on timely basis and with confidence.
    Excellent interpersonal skills, good organizational and communication skills (verbal and written)

  • Chief Executive Officer

    Chief Executive Officer

    Job Ref: MN 7647
    Job Profile: Reporting to the Board of Directors, the CEO will be expected to offer leadership and management for the operations of the companies in order to increase stakeholder value; in accordance with the Mission and Vision of the Company.
    Key Responsibilities:

    Under direction of the Board of Directors, the CEO will be responsible for development, innovation and execution of the Company’s long term strategy.
    Responsible for all day-to-day operational management.
    Secretary to the Board: Responsible for maintenance of minutes of meetings and Board resolutions.
    Provide leadership and direction towards achieving company’s mission and strategic objectives.
    Ensure that the companies operate strictly in accordance with all applicable laws and timely payment of all taxes, levies, and license fees.
    Create a work environment that recruits, retains and supports quality and highly motivated staff.
    Communicate regularly and effectively with all stakeholders.
    Development of the companies’ annual budget and ensure alignment of the budget to the Company’s Strategic objectives.
    Ensure the integrity of all control systems, including Risk Management, and adherence to Standard Operating Procedures, to safeguard the reputation of the companies at all times.
    Regular engagement with all stakeholders to appreciate issues and develop relationships; with customers, employees, business partners, Governments and Regulators.

    Person Profile

    Degree in Electrical and Electronic Engineering with a bias in Telecommunications from an accredited and recognized university.
    A Masters’ Degree will be an added advantage.
    Continuous career advancement since graduation.
    At least twenty years working experience in the telecommunications industry.
    At least five (5) years’ experience in a Senior Management Position.
    Firm grasp of theoretical and practical aspects of telecommunications engineering.
    Basic accounting knowledge; profit and loss, balance sheet, cash flow management, general finance and budgeting.
    Demonstrate good knowledge of the local telecommunications industry.

    Terms:

    A probation period of six (6) months will be mandatory.
    The position is for a three (3) year renewable contract by mutual consent.

  • Transport & Logistics Manager 

Road Safety Manager 

Fleet Tracking Manager 

Chief Operations Officer 

Tyre Manager 

Fuel Manager 

ICT Manager

    Transport & Logistics Manager Road Safety Manager Fleet Tracking Manager Chief Operations Officer Tyre Manager Fuel Manager ICT Manager

    Job Summary
    The position holder reports directly to the General Manager and responsible for generating business leads and accounts creation by actualizing business proposals, asset utilization & optimization to include daily cost effective planning of loading and managing back haul for efficiency, while monitoring truck turnaround, documentation flow, timely invoicing for effectiveness and revenue generation in line with the business objectives. 
    Job Responsibilities

    Enhance the reputation and relationship of the company with key customers and accounts in order to further the business interests, while managing daily operations and personnel in order to synergize efforts to the achievement of company revenue targets & objectives.
    Oversee the daily achievement of turnaround per truck by ensuring to supervise the activities of logistics desk from ATL generation, Journey plan issuance, trip management & documentation in liaison with fleet tracking office. This will require daily analysis of delay reports for visibility.
    Oversee identification and full utilization of idle assets to include manpower (drivers) with mechanisms to review for effectiveness and value addition, including addressing directly with clients loading and offloading delays for quick resolutions.
    Oversee the timely release of trucks from workshop for loading in liaison with the maintenance team, including meeting the workshop manager to review and deliberate on emerging downtime challenges. Daily loading targets Must be met
    Oversee the achievement of daily turnaround per truck by ensuring to supervise the function of journey plan audit. This you will be required to meet poor performing drivers who do not adhere to the set trip turnaround indicated by the delay reports sent from fleet officers for accountability.
    Oversee the full utilization of existing fleet in terms of cargo allocation including planning for back haul of return cargo as may be.
    Overseeing effective documentation flow with measures in place to ensure all documents required for invoicing are in place before authorizing next loading.
    Ensure smooth communication and corporation with other departmental heads while advocating for good relationship amongst logistics team for cohesion
    Send daily updates and weekly / monthly reports on overall transport & Logistics operations

    Qualifications

    Holder of Bachelors’ Degree in Business, Logistics, Engineering or other related field
    7 years and above working experience in Supply Chain Management, Transportation & Logistics exposure to a large fleet preferred
    Strong analytical skills with capabilities in good communication, negotiation, problem solving & decision making
    Knowledgeable in modes of Transportation with a solid understanding and use of computers & ERP Systems
    Capable of maintaining positive internal/external relationships including working cross functionally with other areas of the business and providing on/off-site support as needed

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  • General Manager 

Human Resource Manager

    General Manager Human Resource Manager

    Our client is a well established Micro-credit firm. They wish to recruit a General Manager to oversee their operations. The successful candidate will be based in Nairobi but can be posted to the regions the company operates
    Job Profile
    General Manager is responsible for performance and administration of assigned branch, provisioning of financial services, customer service and performance of Field Officers, concentrating on the poorly performing Field Officers, providing them guidance and assistance.
    Other key responsibilities include overdue management, branch expense requisition and settlement, daily branch related transactions, inputs data in the Loans Management System (LMS), liaising with local administrative authorities for legal matter related to branch operations, preparing and sending different reports as per required.
    While performing the above responsibilities, the General Manager must ensure that he/she and team members follow the Company’s core values, code of conduct and other institutional policies
    Job Responsibilities
    Business development

    Conducts area survey and gathers data required for sourcing new customer
    Oversees in setting up of new branch
    Oversees in allotment of working area to Field Officers
    Guides Field Officers in developing new business
    Sustains current business and clients by understanding their needs and requirements

    Product Development

    Guided by market intelligence, develops new products to meet client needs
    Develops new products that will appeal to and attract new and existing client base

    Loan Assessment and Approval

    Obtains all information from Field Officers required to make loan assessment
    Checks loan documents as per prevailing policy and ensures they are up to standard
    Conducts Group Recognition Test (loan assessment) as per policy
    Makes recommendations to grant or reject loan applications as per policy and guided by the loan assessment outcome carried out

    Loan Disbursement

    Prepares and sends requisition for disbursement of loan to Accounts department
    Ensures that all required documents for disbursement are prepared
    Ensures that loan applications are processed within defined turnaround time (TAT) in the operational policy
    Disburses approved loans to the client upon receipt of loan processing fees and other fees (e.g. insurance premium)

    Monitoring

    Ensures core values, code of ethics and operational policies of the company are adhered to strictly in pursuit of business growth
    Maintains, updates and records data accurately on a regular basis
    Plans and monitors daily activity of FOs
    Visits field regularly to observe pre-meet, verification, disbursement, repayment and overdue management processes – to ensure these processes are followed in compliance of the operational policy and procedure
    Checks and ensures MIS entries made by FOs are correct and complete
    Fills and approves all Branch Activity Register
    Reviews all loan documents to ensure proper documentation
    Ensures proper and timely actions taken against unqualified findings
    Maintains records & registers to ensure proper reporting

    Debt Collection

    Ensure the past due policy is adhered to
    Manage the collection process of each due loan in accordance to loan issuing contracts
    Assist Field Officers in tackling past due loans
    Oversee that status reports of all past due loans are submitted by the FOs and reviewed on a daily basis

    Workforce Management

    Provides guidance and training to the entire team
    Provides feedback to the team to improve performance
    Resolves internal conflicts at the branch level
    Assists in recruitment and training of new employees
    Provides feedback for confirmation and promotions of branch team to HR department

    Administration

    Locates office premises for new branch
    Purchase fixed asset items
    Coordinates with HR and Admin department for compliance of legal matters related to branch opening (rental agreement, trade license, commercial electric meter, registration under Shops & Establishments Act)
    Prepares branch expenses requisition and submits to accounts and settles the same
    Follows up with the Chairman to resolve any branch support related issues

    MIS and Reporting

    Checks for timely and accurate data entry in the LMS
    Shares timely information required by the Chairman and Board
    Prepares different reports like disbursement, repayment, overdue, OPSUM etc., sends and presents to the Chairman and Board

    Portfolio and Risk Management

    Maintains high quality portfolio by taking preventive and curative measures
    Ensures low customer drop-out, high Center attendance & quick loan processing

    Public Relations

    Builds rapport with micro-finance staff, community leaders, landlord and neighbours
    Meets local community and association members to educate them about the Company and its products
    Develops rapport with other MFIs in the area to help gain market intelligence
    Conducts customer meets and interviews to gather data required to determine need of customers and assess customer satisfaction about the Company
    Goes for client and site visits with FOs to monitor progress and gain firsthand knowledge on these clients

    Budget Planning and Management

    Develops the yearly budget for the micro-finance
    Monitors and reviews the budget on a weekly and monthly basis
    Oversees the preparation of the monthly financial statement against the budget on a monthly basis
    Presents the monthly financial statements to the Chairman and Board
    Balances quality of work with meeting deadlines and budget constraints

    Planning

    Monitors work against objectives and set targets for team
    Prepares work plan and sets targets for oneself and team
    Measures progress against targets and revises work plan accordingly
    Provides timely performance feedback to the Chairman and Board
    Coordinates work plans with others to accomplish common objectives
    Anticipates problems and issues, and responds to them in real time accordingly

    Organizational Perspective

    Connects work to the overall mission of the organization
    Understands related functions of department, along with its plan and anticipates possible implications of own work

    Managing Relationship

    Maintains harmonious relationships with members within and outside the organization
    Works effectively as a member of a team
    Builds credibility and trust with colleagues, superiors, the Chairman and the Board
    Listens to employees and provides solution and advice

    Decision making and problem solving

    Anticipates problems and issues, and responds to them promptly and accordingly
    Gathers information to identify issues and possible solutions for problems that affect the team/department
    Demonstrates capacity for inductive and deductive problem solving on key issues, using past experience and technical knowledge in identifying appropriate solutions
    Makes decisions in a timely manner and assumes joint responsibility for end-results
    Implements solutions within the proper scope of authority
    Ensures that all parties involved in and affected by decisions made are properly informed

    Knowledge of Relevant Technology

    Uses relevant technology and equipment (computers, software) to enhance own learning and improve productiveness and quality of service
    Mentors others in the use of tools and technology
    Uses listening tools online and their relationship for keeping oneself and team members updated on various events occurring in the market

    Qualifications

    Minimum Qualifications: Graduation (B. Com / B.Sc.) Minimum Experience: 1-2 year (General management), Loans System knowledge
    Desired Skills: Good communication, analytical and interpersonal skills and intermediate computer knowledge

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  • Operations Manager

    Operations Manager

    Job Description

    JOB SUMMARY
    Oversee day-to-day operations of the hospital while ensuring quality service provision and financial stability.  Procure to replace failing and outdated hospital equipment and maintain adequate amounts of healthcare supplies. Manage departmental operational leads to ensure that employees deliver upon their mandate and that they deliver upon a positive customer/patient experience.
    MAJOR DUTIES AND RESPONSIBILITIES

    Oversee the implementation and maintenance of the hospitals administrative quality management system
    Establish and execute plans on to ensure effective operational and financial controls that lead to optimal cash management (this includes effective management of accounts payable and receivable)
    Utilize available resources (reports, tracking tools) to identify gaps in execution of operational practices, address action planning with staff to resolve gaps with administrative teams
    Manage information and reporting that facilitates appropriate decision making in the following areas: Marketplace –outpatient and inpatient trends, Cash management – accounts payable, accounts receivable, Revenue – trend, forecasting, monthly, by stream and ultimately customer/patient satisfaction
    Analyze monthly, quarterly and annual trend data together with the leadership team to facilitate effective management of priorities, leverages strengths and quickly identifies target areas of opportunity for improvement
    Manage and coach departmental operational leads to ensure that employee’s deliver upon their mandate, employees receive appropriate guidance in the execution of their work and that they are engaged so as to provide a positive customer/patient experience
    Oversee effective on-boarding, performance management and mentoring / coaching which includes ensuring administrative staff have role clarity, understand and have received the training for technical skills required to meet or exceed expectations
    Oversee the hospitals safety program to protect patients, ensure confidentiality and integrity of the Hospital as well as ensure all processes align with accepted Best Practice in healthcare
    Perform other duties as assigned and/or required.

    PERFORMANCE METRICS
    Debtors management

    Maintain aging debtors £ 90 days.
    Development and presentation of profitability measures trends monthly, quarterly, year to year

    Creditors management

    Provide financial oversight on efficient procurement best practices through an evidence based approach
    Maintain minimal aging debt

    Staff retention: Administrative and support staff turnover rate
    Revenue growth:

    % Revenue growth determined by board on quarterly and annual targets based on trending financial data

    360 Feedback: Biannual reviews
    PERSON PROFILE

    Bachelor’s Degree in Business Administration or a related field.
    At least 5 years management experience in a competitive demanding environment

  • Senior Manager – Debt Recovery 

Relationship Officer – Institutional Banking 

Manager – Securities & Documentation Unit 

Assistant Manager – Securities and Documentation 

Legal Officer – Litigation & Npa Unit

    Senior Manager – Debt Recovery Relationship Officer – Institutional Banking Manager – Securities & Documentation Unit Assistant Manager – Securities and Documentation Legal Officer – Litigation & Npa Unit

    Job Ref: Mn 7514
    JOB SUMMARY:
    The Job holder will be responsible for reviewing the Bank’s non-performing assets book and developing appropriate strategies to ensure timely recovery of amounts due, with minimum loss exposure for the Bank. Periodically reviewing securities held against NPAs in order to identify possible gaps and institute measures necessary to rectify these, so as  to safeguard the Bank’s interest.Bringing overall Debt recovery knowledge and experience to bear in advising key stakeholders on common pitfalls to avoid in the overall structuring and management of credit facilities.
    KEY RESPONSIBILITIES:

    Providing appropriate inputs at Board and Management Committees’ level to ensure appropriate measures are taken to rectify any identified gaps in the lending process.
    Based on overall assessment of the Bank’s NPA book and debt recovery success rate, Critically reviewing all non-performing facilities and development of appropriate strategies to ensure the Bank recovers the amounts due in an efficient and cost effective manner.
    On a case by case basis, assessing the Bank’s positioning and its ability to recover the amounts due without forced realization of securities held as far as possible. This includes detailed negotiations with the defaulting clients for facilities re-structure, where possible, in order to maintain customer goodwill.
    Where realization of securities held is inevitable, ensuring the process is handled procedurally in order to avoid delay through intermittent ligation. Similarly ensuring the defaulting client’s rights are respected in order to avoid potential risk exposure to the Bank through litigation or adverse publicity.
    Undertaking periodic review of securities held against all non-performing facilities in order to ensure these are perfected and that no dilution happens during the debt recovery period.
    Planning and closely coordinating the Debt Recovery process with various stakeholders, including Lawyers, valuers and auctioneers among others, in order to avoid undue delay and recovery costs escalation.
    For cases in court, ensuring the relevant evidence in support of the Bank’s case is properly documented and shared with the key stakeholders in good time, ahead of court appearances. Representing the Bank as a witness as and when required.
    Where the Bank is represented in court by other witnesses, ensuring these witnesses are well prepared with factual information and absolute clarity on the background of each case.
    Providing periodic reports to Management and respective Board Committee’s on the Recovery Status of each non-performing facility, with clear recommendations on the way forward or closure.
    Liaising with the Head of Credit to ensure provisions held against bad & doubtful debts are adequate and in compliance with the Prudential Guidelines.
    Liaising with the Heads of Credit and Finance to ensure appropriate adjustments are made to the provisions for bad & doubtful debts per the Prudential Guidelines in order to comply with IFRS requirements.

    QUALIFICATIONS AND COMPETENCIES:

    Bachelor’s degree in any business related field.
    Professional qualifications in CPA/AKIB will be an added advantage.
    Masters in a business related field such as Strategic Management, Economics, Finance, and Operations etc.
    Minimum 7 years banking experience. At least 4 years should be at managerial level
    Strong analytical skills
    Excellent negotiation skills
    Effective communicator – both verbally and in writing.
    Strong interpersonal relationships.
    Focused and self driven
    Attentive to detail.

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  • Satellites – Chief Operations Officer

    Satellites – Chief Operations Officer

    Ref: MN 7512
    Job Purpose
    The jobholder is responsible for planning, organizing, directing, controlling and coordinating medical programs and clinical services in the hospital and satellites.
    In addition maintains standards of medical care and provides leadership to ensure an appropriately skilled medical workforce.
    Job Responsibilities
    Clinical

    Analyze performance of each specialty as per the business plan in conjunction with finance & take remedial action.
    To review the satellite operations and respond to changes in customer demand, identification of scope for improvement & Implementation.
    Co-ordination with doctors for ensuring Clinical protocols followed at each of the centers and high quality standards of patient care are followed
    Manage and ensure coordination within medical and non-medical services to deliver on service quality standards
    Ensure implementation and adherence to SOPs in all Clinical Specialties, and monitoring Medical Audits on an ongoing basis.
    Ensure that proper Standard Operative Procedures are in place for the efficient care
    Monitor Diagnostic facilities (Radiology, Laboratory) to ensure service quality levels
    Ensure all medical licenses & statutory requirements are in place

    Financials

    Presenting monthly, quarterly and annual financial statements to the Management.
    Reviewing and accurate reporting of profit and loss, expense budget forecasting, capital budgets, and cash flows to the Group Management.
    Ensure proper implementation of Management Information System.
    Ensure setting up of the Hospital Information System (HIMS) and also ensure the financial aspect of the centre is being integrated smoothly and successfully with other operations of the satellites
    Ensure all legal provisions and statutory compliance is done on time.
    Ensuring the auditing processes of the centers which meet the necessary statutory requirements.
    Review and monitor optimal availability of the cash balances and working capital requirements through the Financial Controller.
    Continuous improvements in internal controls and systems enhancements to ensure efficient control and recording of transactions

    Patient Care Services

    Ensure quick response time to all patients
    Achieve heightened levels of customer service
    Develop & implement regular Patient Feedback mechanism
    Improve customer quality by studying, evaluating, and redesigning processes, establishing and communicating service metrics; monitoring and analyzing results; implementing changes
    Monitor reports regarding OPD, Lab, Radiology and other services.

    Human Resources

    Review and advise the centers on the relevant contracts from a financial perspective which meets the needs and requirements of the centers
    Monitor Manpower Cost, nos. and optimal utilization of Manpower
    Ensure and up keep motivational level of employees through employee engagement activities.
    Ensure and implement employee grievance redressal system
    Encourage and develop reporting team members’ multi-functionality
    Ensure implementation of performance appraisals chalk out action plans for development and growth of staff in tune with strategies and objectives of the organization

    Qualifications

    MBA or relevant management degree qualifications or equivalent experience.
    Bachelor’s degree in Business Administration or a related field.
    4 years business development experience in a competitive demanding environment.
    3 years of management experience, at least 1-year branch management experience
    8+ years’ leadership experience in a large of medium sized organisation at a senior level
    Experience in development and implementation of business development strategies
    Experience in managing a branch network or multiple business locations
    Previous experience managing a health facility is an added advantage

    Skills & competencies

    Demonstrated and effective leadership skills.
    Outstanding interpersonal skills with customer service orientation.
    Detail oriented with strong analytical and problem solving skills.
    Good understanding of strategic planning
    High analytical skills
    Able to multi-task and work on multiple projects simultaneously in a fast-paced environment while driving and meeting project timelines.
    Ability to work in a cross-functional matrix organization.
    Knowledge in and successful application of quality improvement skills in developing and implementing quality improvement programs.
    Excellent organization skills detail orientation and prioritization.
    Good interpersonal and communication skills
    Self-motivated, enthusiastic and possesses a wide range of information and communicate it clearly to the client.
    Must be computer proficient especially using Google calendar.
    Prior experience of managing a team of large number of people
    Ability to function in a multidisciplinary team and to provide leadership within the team.

  • Sales Manager – Civil/structural Engineering 

Procurement Assistant

    Sales Manager – Civil/structural Engineering Procurement Assistant

    Job Ref (MN 7499)
    Job Description

    The Worlds Largest steel maker and steel products exporter to the Worls is opening a regional office in Nairobi soon.
    Manpower Services is recruiting a SALES MANAGER with Civil/Structural or allied engineering degree to be Sales Manager for steel and steel products to civil engineering/contractor companies across Eastern Africa and beyond.

    Applicants with SALES experience are invited but other engineers with POTENTIAL sales gifts will also be considered.
    Applicants must be mature with at least 10 years post-graduation hands-on experience in Engineering and/or selling combined and able to penetrate major contractors who need to use steel in basements of high rise buildings, roads/rail, infrastructure etc.

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  • Sales Manager

    Sales Manager

    Job Summary
    Develop the business to the next level, and if he/she does very well, there is scope for further promotion.
    Job Description
    PERSON PROFILE

    Outstanding experience in the micro-finance sector including check-off loans for government, public sector and private sector staff, trade financing, logbook security financing, invoice discounting, etc.
    Degree in Sales/Marketing is a plus but not a must as long as your track record of 4-5 years sales/business development in relevant micro-finance sector can be demonstrated.
    Ability to develop and manage a sales team to peak performance is necessary.

  • Personal Assistant 

Human Resources Assistant Manager 

Strategy & Compliance Manager

    Personal Assistant Human Resources Assistant Manager Strategy & Compliance Manager

    (JOB REF: MN 7455)
    Our client, a State Regulatory Corporation and a major player in the financial services sector in Kenya wishes to recruit a Personal Assistant to the CEO who will be interacting with the CEO And Senior Managers.
    Duties & Responsibilities 

    Managing the CEO’s diary, coordinate business and personal appointments and provide administrative support
    Participating in organization of Board meetings as and when required; drafting agendas, and taking minutes in the meeting
    Arranging travel and accommodation for the CEO and BOD when required; booking flights, hotels, transfers, organizing foreign currency and arranging appointments with business partners based Internationally
    Managing and ensuring efficient filing, documentation, safe custody and retrieval of CEO’s confidential records (official/personal)
    Filtering general information, queries, telephone calls and invitations to the CEO by redirecting or taking forward such contacts as appropriate
    Taking minutes in senior management meetings and other meetings assigned
    Supervising security and other support staff in the CEO’s office

    Person Profile

    Six (6) years relevant work experience with at least three (3) years in management
    Bachelor’s Degree in any of the following disciplines: Commerce, Finance, Economics, Business Administration from recognized institution
    Master’s Degree in any of the following disciplines: Commerce, Finance, Economics, Business Administration from recognized institution
    Professional qualification
    Membership of a professional body
    Proficiency in computer applications

    Compliance With Chapter Six (6) Of The Constitution Of Kenya
    Applicants are required to immediately initiate self clearance (Comply with Chapter 6 of the Constitution of Kenya) from:-

    Kenya Revenue Authority
    Ethics and Anti-Corruption Commission
    Department of Criminal Investigation (Certificate of Good Conduct)
    Higher Education Loans Board
    A Credit Reference Bureau

    Please bring the receipts or evidence of the above self clearance effort to Manpower Services if invited for the preliminary interview.
    Our client is an equal opportunity employer. Canvassing in any way will lead to automatic disqualification. Persons living with disabilities are encouraged to apply.

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