Jobs Kenya

Company Details: Company Information Diageo is the world’s leading premium drinks company, a business built on the principles and foundations laid by the giants of our industry.

  • Area Business Development Manager Financial Controlling Analyst – NSV,TI

    Area Business Development Manager Financial Controlling Analyst – NSV,TI

    Job description
    AutoReqId
    60372BR
    Reports To
    Divisional Sales Manager
    Context/Scope
    EABL operates within a multi-cultural, multinational environment. EABL comprises four business units: KBL, EAML, CGI and UBL. KBL is further categorised into Demand and Supply. The Supply business is involved in the production and primary logistics of beer and spirits. The Demand business is involved in marketing and route to consumers.
    This role is located within the Demand Sales business. The ABDM role will be critical to the overall KBL short, medium and long term strategy in developing and driving our trade & distribution strategy as well as operational excellence in achieving 100% distribution effectiveness and efficiency through our evolving RtC model. The average ABDM looks after 3-4 distributor accounts and 2/3 Customer Relationship Representatives and is responsible for managing and developing profitable brand and volume growth within nominated distribution. The role is 90% field based in regions, with long periods unsupervised and extensive travelling required. The job holder is expected to be away from home overnight on many occasions and will be under intensive pressure with constant demands from distributors and retail customers. The ABDM works closely with 1st line sales Representative (TMR,TDR,DSR), and the Divisional Sales Manager.
    Dimensions
    Financial
    Area Operations budget
    Company Assets: Vehicle, Fridges, Marketing Collateral etc
    Promotion implementation expenditure within budget
    Market Complexity
    KBL operates in a very competitive environment that has seen the entrance of new players in the total alcohol category. This necessitates the need for a pro-active business approach. An advantaged national distribution network within the Kenyan alcohol market is key to maintaining KBLs competitive advantage and delivering of both volume growth and market share.
    Changing macros driven by competition for limited disposable incomes and the opening up of economic trading blocs allowing in flow of products from other markets. Consumers are also becoming more discerning demanding better value for money at the bottom end and uncompromised quality at the top. This requires proactive selling to maximise company market share. Trade is evolving and being more sophisticated especially at retail level.
    Leadership Responsibilities
    The job holder is required to motivate, coach and develop his sales team as well as manage the Area P&L while successfully managing relationships with his key partners and assets the distributors.
    Purpose Of Role
    To positively influence sales of KBL brands by regular contact, networking and motivation of allocated distributor accounts. To ensure the sales team under them is delivering an optimized brand portfolio of both beer and spirits in each outlet across the Area s/he is managing.
    Accountabilities

    Develop and sustain amazing relationships with our distributors
    Develop and drive joint strategic plans with distributors and have direct performance and P&L responsibility for distributor businesses
    Maintain strong focus on working with distributors to develop sales capability within their organizations.
    Ensure focus and implementation of fit for purpose trade coverage plans for the area

    Qualification
    Business related degree
    Experience
    3 years experience in a similar role

    go to method of application »

  • Solutions Architect, Africa

    Solutions Architect, Africa

    Job Description
    External Job Description
    Level: Senior Management Level
    Reports To: The Lead Solutions Architect
    Context of the role
    Diageo Business Services (DBS) is a multi-functional global shared services function, created to further improve business efficiency and empower our markets to focus on our commercial growth.
    We have transformed how we deliver services to the markets:

    Single point of responsibility to manage relationships, shape demand, & manage service and outcome delivery
    Standardized business service lines to drive efficiency and scalability
    Insight-focused business analytics service
    Market outcome focused services, underpinned by efficient IT process management
    More control, cost efficiency and transparency of application delivery
    One DBS strategy supported by strategic multi-year financial goals and modelling
    Transparent /differentiated pricing to drive standardization and year-on-year efficiency improvements
    Within DBS, Diageo has a Global ‘Enterprise Architecture’ group with responsibility to Simplify, Optimise and Digitise Diageo.

    Role Description
    The ‘Regional Solutions Architect’ roles will report into the Lead, Solution Architecture and will be focused on engaging project teams and Enterprise Architects in designing technical solutions in support of Diageo’s business and technical initiatives. The roles available cover the following areas:

    Solution Architect – NAM (North America)
    Solution Architect – LAC (Latin America & Caribbean)
    Solution Architect – APAC (Asia Pacific)
    Solution Architect – Europe
    Solution Architect – Africa

    Leadership Responsibilities
    Each ‘Solutions Architect’ role will be responsible for:

    Partnering with the relevant IS BRM organization to identify and design technical solutions across a range of technologies/platforms/providers
    Provide thought leadership to challenge and influence all technical designs to best leverage the capabilities of our platforms
    Continual expansion of your architecture knowledge, constantly seeking ways to broaden exposure to the latest and greatest trends and developments in the technology space
    Tightly Integrating With The Rest Of Enterprise Architecture, Including
    Analytics architecture
    Platform architecture
    Technical architecture to ensure all solutions are designed in accordance with the Diageo reference architecture

    Qualifications and Experience

    Demonstrated broad working knowledge of relevant technologies for each role including, but not limited to: SAP, Office 365, CRM, WorkDay, SaaS, PaaS, mobile device integration, single sign-on, etc.
    Demonstrated expertise delivering solutions involving different categories of data (structured, semi-structured, unstructured). Demonstrated architecture experience with web or portal based solutions. Demonstrated experience championing, designing, and implementing innovative solutions to problems.
    Knowledge and experience with architecting, designing and implementing large scale IS programs.
    Experience with technical design (application, information, integration and infrastructure)
    Knowledge and experience with architecting, designing and implementing cloud-based solutions
    10 years demonstrated experience successfully delivering information technologies business solutions for large-scale global applications across multiple hardware and software platforms
    Some experience of implementing or utilizing relevant integration platforms including BODS, SAP PO, or comparable. Leading solution design during all phases of development and deployment.

  • Quality Analyst

    Quality Analyst

    Job description
    External Job Description
    Level 6B
    Reports to Quality & Environment Manager
    Context/Scope
    Barley, Malt, Sorghum and millet are the principal raw materials used in the manufacture of beer. East African Malting Limited has the strategic role of providing competitively priced brewing raw materials of world class quality standards to meet EABL supply requirements.
    The Quality Department will be responsible for management of systems to assure the quality of Malt and adjunct brewing materials. The department is involved in protecting the environment from pollution. The main aim being to achieve a standard product that meets and exceeds customer expectations while keeping the environment safe.
    Market Complexity
    It is critical that the company maintain high quality of malt, barley, Sorghum and millet through effective Quality Control /Assurance procedures in order to remain at the top in the market and satisfy the expectations and needs of the consumer at competitive cost.
    Preventing environmental pollution and environmental compliance from the production processes
    Purpose of Role

    Lead quality assurance agenda within shifts to ensure product quality is constantly high and environmental compliance
    Manage customer/supplier relations

    Accountabilities

    Quality Assurance

    Management of raw material quality gates to assure quality throughout the supply chain
    Determine farmers/suppliers timely payments through provision of accurate and prompt quality data whilst paying close attention to customer/supplier relations.
    Manage quality assurance in the product realisation process to achieve the desired end product.
    Drive quality agenda within production through offering quality technical know-how to aid problem solving process
    Determine stock value at grain intake and monitor the storage quality to prevent quality loss hence maintaining the book value and stock value ratios.
    Manage customer relations through enhancing 2-way communication, complaints management & resolution and enforcing the quality requirements in the respective Service Level Agreements (SLA) for KBL, UBL, SBL and other customers.

    Management Systems

    Maintenance of the 4 ISO management systems: QMS, EMS, FSMS, OHSAS to deliver continued certification for the business by the
    Certification Body and drive compliance to Diageo’s Global Risk Management Systems(GRMS)
    Lead internal audits at EAML and external audits in all management systems.

    Research and Development

    Lead micro-malting research and development trials to facilitate varietal development and release in line with the business objectives on varietal improvement.
    Support R&D decision making through data analysis.

    Environment

    Manage the impact of EAML’s activities to the environment by monitoring environmental KPIs(energy, water, waste to landfill and COD) and drive compliance to regulatory, legal and Diageo standards
    Purpose of Role
    Manage quality assurance in the business to achieve customer delight and manage environmental compliance by maintaining effective management systems.

    Qualification
    Qualifications
    Bsc. Degree in Food Science & technology, Chemistry or Biochemistry, Industrial Chemistry or Microbiology.
    Experience

    Minimum of 2 – 3 years relevant work experience.
    Knowledge of Quality, Food safety, Safety and Environmental Management systems.
    Working Knowledge in Micro-malting, Malting and Brewing process is an added advantage.

    Barriers to success in Role

    Inability to connect and build positive relationships
    Inability to demonstrate key leadership qualities
    Lack of understanding of the commercial and demand agenda within the business

  • Sales Capability Manager

    Sales Capability Manager

    Job description
    Reports To: Commercial Operations Manager
    Context/Scope
    KBL is the No.1 FMCG Company in East Africa. KBL is responsible for both supply and demand for beer & spirits and soft drinks.
    The role holder works jointly with Divisional Sales Managers, Area Business Development Managers and Field sales teams to develop and deliver training objectives. This position is based in the divisions, 70% of the time is spent in the field and 30% of the time is spent in the office planning capability interventions.
    Leadership Responsibilities
    Provide vision for the sales team (EABL & Trade Partners) on capability build and embed Diageo functional & leadership capabilities. The role works within a team and supports team members.
    Purpose Of Role

    To own and drive the Commercial Capability Agenda thus providing leadership in building capability mainly within the sales team.
    Work cross-functionally & regionally to transform behaviour using tools and processes that deliver increased competitiveness within the team.
    Work with Sales Teams Leaders to cascade new initiatives on capability

    Accountabilities

    To champion in the division Diageo Way of Selling (DWS) to create the best sales team.
    Organise/facilitate other trainings outside DWS as required.
    Embed & sustain DWS Standards of Excellence through rigorous coaching on structured call; persuasive selling; and brand knowledge while on trade accompaniments
    Transforming the coaching capabilities in our line managers (ABDMs) by building a coaching culture through high quality accompaniments and implementing high performance coaching
    Rollout iDEVELOP and embed and sustain development plans for Field sales teams
    Publish a quarterly training Calendar at least one month before the start of each quarter
    Create clarity and understanding of all cycle plans through dramatization of activities in cycle briefings & Area meetings (POPPS)

    Qualifications And Experience Required

    In market sales experience with demonstrable track record of success
    Strong diagnosis and problem solving skills
    Strong communication and influencing, able to explain process issues in a simple way, preferably with experience working across sales teams
    Knowledge of field sales ways of working is preferable or understanding and experience of sales business processes
    Attention to detail is key, ruthlessly focusing on execution
    Willing to set the bar high and is committed to delivering excellence
    Have a huge passion for growing and developing
    Quick learner who exhibits resiliency and tenacity in the face of challenge

    Relations

    Divisional Sales managers and Area Business Development Managers
    Sits in divisional leadership teams meetings
    Customer Facing teams sales teams – TMRs/TDRs
    Internal functional teams – customer marketing, HR
    Third Party training agencies
    Distributor field sales teams

  • Area Business Development Manager (ABDM)

    Area Business Development Manager (ABDM)

    External Job Description
    Reports to: Head of Emerging Business/Divisional Sales Manager
    Context/Scope:
    This role is located within the Commercial Sales business. The ABDM role is critical to the overall KBL short, medium and long term strategy in developing and driving trade & distribution strategy as well as operational excellence in achieving 100% distribution effectiveness and efficiency through our RtC model.An ABDM looks after 3-4 distributor accounts and several Sales/Trade Developers responsible for managing and developing profitable brand and volume growth within assigned areas. The role is 90% field based in regions, with long periods unsupervised and extensive travelling required. The job holder is expected to be away from home overnight on many occasions and will be under intensive pressure with constant demands from distributors and retail customersKBL demand has 97% volume share of beer market. KBL demand is one of the leading FMCG companies in East Africa and also markets UDV brands. KBL operates in a very competitive environment that has seen the entrance of new players in the total alcohol category. This necessitates the need for a pro-active business approach. An advantaged
    national distribution network within the Kenyan alcohol market is key to maintaining KBLs competitive advantage and delivering of both volume growth and market share.Changing macros driven by competition for limited disposable incomes and the opening up of economic trading blocs allowing in flow of products from other markets. Consumers are also becoming more discerning demanding better value for money at the bottom end and uncompromised quality at the top. This requires proactive selling to maximise company market share. Trade is evolving and being more sophisticated especially at retail level. Leadership Responsibilities:The job holder is required to motivate, coach and develop his/her sales team as well as manage the Area P&L while successfully managing relationships with his key partners and assets the distributors.
    Purpose of Role: To positively influence sales of KBL brands by regular contact, networking and motivation of allocated distributor accounts.
    To ensure the sales team under them is delivering an optimized brand portfolio of both beer and spirits in each outlet across the Area s/he is managing.
    Accountabilities

    People capability development through coaching and accompaniment based on the structured call.
    Embedding the Diageo Standards Of Excellence as the way of working
    Developing and sustaining amazing relationships with our distributors. This is to ensure targets are not only met but surpassed.
    Develop and drive joint strategy and plans with distributors, have direct performance and P&L responsibility for distributor businesses.
    Maintain a strong focus on working with distributors to develop sales capability within their organisations.
    Ensure the constant updating and implementation of fit for purpose trade coverage plans for the area.
    Ensure that objectives in terms of availability, visibility, volume, margin, quality and RRP are achieved for the area.
    Adapt trade programmes developed by Customer Marketing & Brand teams to the area’s reality

    Qualifications
    A business related degree or equivalent
    Experience
    At least 3 years experience in a similar role.
    External Job Title
    Area Business Development Manager – EB

  • Tax SWAT Subject Matter Expert

    Tax SWAT Subject Matter Expert

    Job description
    AutoReqId
    63461BR
    Function
    Finance
    Reporting Location
    Nairobi HQ

  • Reserve Accounts Manager

    Reserve Accounts Manager

    Job description
    Context
    KBL is recognized as one of Diageo Africa’s most important business units for future growth and within the context of an emerging market it is getting up weighted resource and focus to deliver a breakthrough plan towards FY22. Premium and Reserve Spirits are a priority strategic lever to enable this growth.Reserve vision: To be the first choice of any super deluxe drink chosen in prestige occasions in Kenya.We are committed to our vision of being ‘the best performing, most trusted and respected consumer goods company in East Africa’. The newly-created Diageo Reserve structure in Kenya is built on the principles and foundations laid by the giants of the drinks industry. To be a part of Diageo is to be a part of history – and to have the unrivalled opportunity to make your own mark in history.
    Are you ready to join us on our journey to create history in Kenya and beyond?
    Overview
    The Diageo Sales vision is to become the best performing most trusted and respected Consumer Packaged Goods in the world and in every market we operate. Our goal is to be ‘winning at the moment of choice’, winning big and beating the competition. This along with putting the consumer at the heart of everything we do, will deliver sustained, mutual growth for our brands, categories, customers and partners. The Reserve Account Manager role is critical in delivering this vision with specific focus to the Diageo range of Luxury (Reserve) brands in the Kenyan market.
    Market Complexity
    KBL operates in a very competitive environment that has seen the entrance of new players in the total adult beverage category. This necessitates the need for pro-active business approach especially in the upper end market. The nature of competitors is complex with established players operating within a market that has regulatory challenges.
    Purpose of Role

    To ensure we win in market, now and in the future, Diageo needs inspired, motivated and equipped commercial managers capable of exceeding the goals asked of them.
    Own, develop and drive the relationships and commercial agenda with customers – this is a customer facing role
    Develop customer management capability
    Deliver breakthrough business performance within their account base
    Identify and manage brand distribution (listing) opportunities as defined for the fiscal for all Reserve brands.
    Event co-ordination: co-ordinate experiential events to build Reserve brands’ equity
    Reserve brand sales driver implementation in defined outlet base.
    Identify persuasion initiative outlet priorities and drive implementation

    Top Accountabilities

    Management of profit and NSV targets – “own the Reserve numbers”
    Develop truly world class collaborative customer partnerships and strategies
    Drive the highest standards of execution for all specified channels.
    Contribute to shopper and category insight, resulting in powerful and breakthrough category strategies
    Monitoring, evaluating and advising on Brand/Customer volume, trends and dynamics with objective to grow in line with business ambition.

    Qualifications

    Suitable university degree.
    High cognitive ability

    Experience

    5–8 years’ experience gained across commercial and other functions – cross functional experience an advantage.
    Exposure across different channels and different levels of customer sophistication (e.g. National Accounts, Key Accounts and Field Sales)
    Track record of success in highly demanding sales organisations (FMCG) and in alcoholic beverages
    Strong knowledge & demonstrated delivery in challenging trading environments; understanding of channel, pricing, negotiations and strategy development
    Exposure resolving numerous conflict-filled situations
    Negotiation and conflict resolution with powerful customers

  • Commercial Assets Coordinator Divisional Trade Executions Manager

    Commercial Assets Coordinator Divisional Trade Executions Manager

    Job description
    Context/Scope
    EABL operates within a multi cultural, multi national, multi currency environment. EABL comprises four business units: KBL, EAML, CGI and UBL. KBL is further categorized into Demand and Supply.
    AutoReqId 62802BR
    This role is located within the Demand Sales business. The Commercial Assets Coordinator is critical to the overall KBL short, medium and long term strategy in developing and driving our trade strategy and operational excellence within retail outlets and distributors.The job holder works closely with the Trade Management, Trade Development Representative, Divisional Trade Execution Managers, Divisional Performance Managers, Area Business Development Manager and Divisional Sales Manager.
    Market Complexity
    KBL demand has 97% volume share of beer market and 52% volume share for Spirits. KBL demand is the No.1 FMCG Company in Kenya and also markets UDV brands. KBL operates in a very competitive environment that has seen the entrant of new players in the total alcohol category. This necessitates the need for pro-active business approach. The national distribution structure within the Kenyan alcohol market is key to KBL delivery of both volume growth and market share.
    Leadership Responsibilities

    Be authentic

    Speak out freely to increase your level of understanding and challenge ways of working where relevant.
    Build great relationships with your teams, peers, sales leaders and customers.
    Be honest and open at all times and value the difference in people.

    Find solutions

    Think in the future, anticipate trends and opportunities.
    Generate ideas and solutions to problems.
    Use all relevant data to make credible decisions.
    Consistently Deliver Great Performance
    Embrace the Diageo way of selling capabilities.
    Demonstrate brilliant execution, be thorough and apply high standard in everything you do.
    Fully understand the sales strategy and how you will beat the competition.

    Grow yourself

    Develop and apply self-awareness(strengths and development needs)
    Grow your capability and experience and use the sales career framework and sales capabilities.
    Look for and respond to feedback

    Purpose Of Role

    Ensure optimum utilization of assets and tools in trade
    Lead the development and execution of asset merchandising programs for customer segments in line with the trade and portfolio strategy.
    Ensure that trade programs and execution merchandising standards developed meet business objectives and customer segment requirements
    Streamline and manage the efficacy of spend on tools and assets and ensure ROI on each.

    TOP 3-5 Accountabilities

    Ensure the documentation and tracking of assets, movement and deployment as spelled out in Trade asset policy.
    Ensure that all supplier POs are raised in a timely manner and that their invoices are paid promptly and any discrepancies solved as quickly as possible.
    Ensure an updated log of all assets and tools in trade. The incumbent should be the liaison between field sales team, procurement, finance, legal and external suppliers/agencies to actualize this.
    Generate weekly reports on assets in trade- this shall include assets deployed, assets redeployed, lost assets, and assets maintained. Use the current
    Information Technology system and other manual sources to actualize this.
    Be central depository of all retail assets and tools records for the business. Additionally, this jobholder shall also work with internal stake holders to beat competition.

    Qualifications And Experience Required

    Ideally, not less than two years’ experience in FMCG preferably in trade marketing, field sales and administration
    Developing and maintaining beneficial relationships with clients, external suppliers and commercial partners
    Effective communication and presentation skills
    Negotiation and influencing
    Organized, structured with good analytical skills

    go to method of application »

  • Internship Opportunities

    Internship Opportunities

    Job Description:
    Educational Requirements:
    Interns must be 3rd/4th year or final year student – (i.e. going back to school to continue with studies after internship) in a public or accredited private academic institution undertaking a Bachelor’s Degree.
    Qualitative Requirements:

    A successful intern has a desire to gain professional experience and is incredibly eager to learn.
    Strong listening skills are also required to perform this role.
    Oral and written communication skills, the ability to follow directions, as well as not being afraid to ask questions will ensure a productive internship.
    An excellent Excel Spreadsheet skill is essential.
    Very articulate with fluent English.
    Patient, attention to detail, fast learner, committed, able to follow instructions, can work quickly and accurately under pressure.
    Keen to learn about the markets and also with a high attention to detail and pride in their work at this initial stage of their career development
    Mandatory Requirements:
    Letter from institution indicating you are a student there and/or require internship as part of requirement for course completion.
    Personal Accident insurance cover for the period of the internship
    Bank account details (Bank name, Account Number, Branch Code)
    Copy of National Identity Card
    KRA PIN
    NSSF/NHIF

    The internship is for a fixed period of three months without extension.
    Please note that if we do not get back to you by 31st July 2018, please consider your application unsuccessful.
    AutoReqId
    62176BR
    Function
    Human Resources
    Type of Job
    Non-Employee

  • Head of Public Policy

    Head of Public Policy

    Job description
    Context
    EABL/KBL is an equal opportunity employer, offering a great work environment, challenging career opportunities, professional training and competitive compensation.
    The Public Policy Manager provides subject matter expertise and works to ensure EABL/KBL establishes best practice within the assigned area of responsibility.
    Essential Responsibilities

    Works closely with CR Directors, Sales, Marketing, Legal, and other departments across the company to develop, influence & implement public policy positions on behalf of the company.
    Scan the external environment for any legislative and regulatory risks that may affect the business
    Review proposed new legislation and government policy that could affect business sustainability
    Proactively develop public policy positions, strategies and plans
    Implement public policy campaign plans in line with agreed company priorities and business objectives
    Develop a great stakeholder network that can support business priorities

    Qualifications

    Bachelor’s degree in Economics, Commerce, Public Policy, Political Science, Law or Business Administration from a recognised University
    Minimum of 5 years’ experience in an FMCG industry in a government/public policy relations role; or minimum 5 years in senior role in government ministry/institution

    Requirements

    Demonstrated awareness & Good understanding of the regulatory and tax environment in East Africa
    Ability to prioritize, plan & evaluate deliverables to established strategic goals
    Ability to influence and build stakeholder networks with diverse stakeholder groups
    Proven application of analytical skills in a regulatory and tax environment
    Demonstrated understanding of business environment and knowledge of current competitive, commercial or political situations and their impact on EABL/KBL’s regulatory strategies.
    Ability to work in teams and individually with little direction. Ability to think on your feet and make quick, sound decisions; Strong problem solving and negotiation skills
    Demonstrated knowledge & experience conducting, regulatory, legal, or business research.
    Excellent verbal and written communication and presentation skills with the ability to communicate business issues in English in an easy to understand manner
    Must be willing to travel up to 20% of time