Company Details: Company Information CIC Insurance Group Limited, commonly referred to as CIC Group, is an insurance and investment group that operates mainly in Kenya, Uganda, South Sudan and Malawi
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Client Service Officer
PURPOSE: To manage clients within the medical business to achieve efficiency in service delivery through various activities that enhance the customer experience. PRIMARY RESPONSIBILITIES: SERVICE DELIVERY MANAGEMENT Coordinate dispatch of renewal notices and confirm renewals through active client engagement. Conduct scheme performance and service review meetings with clients to identify and address service gaps; Train…
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Branch Manager – Bomet
PURPOSE: To drive revenue growth in the targeted business, enhance visibility and presence in the Rift Valley region, and create strong stakeholder value by overseeing efficient resource utilization and maintaining a customer-centric focus across the region. PRIMARY RESPONSIBILITIES: Management of Intermediary relationships (broker, banks & independent agents), clients to deliver targeted premium outputs across all…
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Regional Relationship Officer – Bancassurance (Coast) Regional Relationship Officer – Bancassurance (Western) Regional Relationship Officer – Bancassurance (Rift Valley)
PURPOSE: To generate revenues and maintain relationship from the banking sector. PRIMARY RESPONSIBILITIES: Generating new business from the Banking sector; Providing timely and accurate quotations within the turnaround times; Follow up to ensure renewals are at the acceptable rate; Ensure prompt premium collection and reconciliation of accounts; Submit timely and accurate reports within the set…
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IT Security Manager
PURPOSE: Reporting to the Group Head of IT the IT Security Manager protects information systems and maintains compliance through strategic planning and hands-on implementation of security controls while addressing emerging cyber threats. The role involves collaborating with cross-functional teams to embed security-by-design principles in new initiatives and ensuring compliance with security frameworks such as ISO…
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Senior Full Stack Software Engineer Senior Process Automation Engineer Software Engineering Manager Senior Data Analyst Cloud Engineer Contact Centre Executive Agile Specialist Business Analyst Quality Assurance Lead Contact Centre Manager Quality Assurance and Compliance Manager
PURPOSE: Reporting to the Software Engineering Manager, the position holder will design, develop, and deploy full-stack applications, including frontend web interfaces and backend microservices. They will collaborate with cross-functional teams to deliver robust software solutions while adhering to the best system architecture, cloud deployment, and process automation practices. The successful candidate will thrive in a…
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Senior Full Stack Software Engineer Senior Process Automation Engineer Software Engineering Manager Senior Data Analyst
PURPOSE: Reporting to the Software Engineering Manager, the position holder will design, develop, and deploy full-stack applications, including frontend web interfaces and backend microservices. They will collaborate with cross-functional teams to deliver robust software solutions while adhering to the best system architecture, cloud deployment, and process automation practices. The successful candidate will thrive in a…
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Communications Manager – Brand and Advertising
PURPOSE: Reporting to the Group Head of Marketing & Communication, the Communications Manager Brand and Advertising will be responsible for developing, implementing, and managing all brand and advertising strategies to promote the company’s insurance products and services. This role focuses on building brand equity, increasing customer acquisition, and fostering customer loyalty while ensuring consistent brand…
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Sales Officers – Retail Life (Alternativel Channels) – Nairobi Sales Officers – Retail Life (Alternativel Channels) – Kitengela Sales Officers – Retail Life (Alternativel Channels) – Nanyuki Sales Officers – Retail Life (Alternativel Channels) – Nyahururu Sales Officers – Retail Life (Alternativel Channels) – Machakos Sales Officers – Retail Life (Alternativel Channels) – Kiambu Sales Officers – Retail Life (Alternativel Channels) – Nyeri Sales Officers – Retail Life (Alternativel Channels) – Nakuru Sales Officers – Retail Life (Alternativel Channels) – Kisumu Sales Officers – Retail Life (Alternativel Channels) – Homabay Sales Officers – Retail Life (Alternativel Channels) – Bomet Sales Officers – Retail Life (Alternativel Channels) – Embu Sales Officers – Retail Life (Alternativel Channels) – Meru Sales Officers – Retail Life (Alternativel Channels) – Kakamega Sales Officers – Retail Life (Alternativel Channels) – Eldoret Sales Officers – Retail Life (Alternativel Channels) – Kisii Sales Officers – Retail Life (Alternativel Channels) – Bungoma Sales Officers – Retail Life (Alternativel Channels) – Kericho Sales Officers – Retail Life (Alternativel Channels) – Kilifi Sales Officers – Retail Life (Alternativel Channels) – Mombasa Sales Officers – Retail Life (Alternativel Channels) – Kitale
We are seeking to recruit Sales Officers to be assigned at our various branches countrywide. The key responsibilities will include: Generating new retail life business from the allocated Market/Channel; Educate new and existing clients on retail life products; Attending to customer queries and complaints; Liaising with the various departments to ensure timely service delivery to the clients…
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ICT Risk Analyst Retirement Benefits Advisor Head of Debt Reconciliation
PURPOSE: The ICT Risk Analyst will play a crucial role in safeguarding our digital assets, ensuring regulatory compliance, and enhancing our overall security strategy. You will leverage your expertise in risk assessment, threat analysis, and security technologies to protect our organization in an ever-evolving threat landscape PRIMARY RESPONSIBILITIES: Risk Management & Assessment Spearhead quarterly risk…
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Executive Assistant – Legal
PURPOSE: Reporting to General Counsel and Group Company Secretary, the role is responsible for providing administrative support, primarily to the General Counsel & Group Company Secretary, as well as supporting the legal team with project assignments and assisting the wider team. This position requires a high level of discretion and confidentiality, along with the ability…