Company Details: Company Information CIC Insurance Group Limited, commonly referred to as CIC Group, is an insurance and investment group that operates mainly in Kenya, Uganda, South Sudan and Malawi

  • Group Chief Internal Auditor

    Group Chief Internal Auditor

    In order to execute and sustain its growth and expansion strategy, the Group seeks to recruit a dynamic and visionary leader to join this winning team as the Group Chief Internal Auditor reporting to the Audit Committee of the Board with an administrative accountability to the Group CEO. The successful candidate will provide independent, objective assurance and consultancy services to the organization in order to improve its overall operations, with specific emphasis on the effectiveness of audit management, control and corporate governance processes to drive profitable growth.
    Key Duties and Responsibilities

     Develop the annual audit work plan that reflects the institution’s highest risks that will be monitored by the audit function as determined by conducting a mandatory annual risk assessment using an enterprise wide approach;
    Oversee and monitor the implementation of the audit work plan;
    Provide an annual holistic opinion on the effectiveness and adequacy of risk management, control, and governance processes and ensure that risk assessment is done at least annually;
    Establish risk-based audit plans to set out the priorities of the internal audit function, consistent with the organizational objectives;
    Report to the Board on a regular basis on the progress of implementation, and advise the Board and senior management in establishing methods to improve efficiency and quality of services, and to reduce the vulnerability to fraud;
    Periodically revise the annual work plan in light of changes in the needs of the organization, and in the law and policies and procedures of government and regulators;
    Coordinate internal auditing activities and plans with other internal and external providers of assurance and consulting activities to ensure proper coverage and minimize duplication of effort;
    Communicate plan of engagements and resource requirements for the internal audit function, including significant interim changes to the audit committee. This communication shall include the impact of resource limitations;
    Ensure that internal audit resources are appropriate, sufficient and effectively deployed to achieve the internal audit plan approved by the Audit & Risk Committee of the Board;
     Ensure timely completion of internal auditing engagements and reports are provided to the Audit & Risk Committee with minimum delay;
    Review policies and programs that encourage managers and employees to report suspected fraud and other improprieties without fear of retaliation;
    Independently investigate and act on matters related to compliance, including the flexibility to design and coordinate internal investigations;
     Act as Secretary of the Audit & Risk Committee of the Board and take minutes of all Committee meetings;
    Review the implementation of Board Audit and Risk recommendations and report back to the Board; and
    Practice and promote a culture of high quality standards, integrity and ethics across the Company.

    Skills and attributes

    Be a holder of a business related Bachelor’s degree gained from a recognized institution. A Post Graduate Qualification in a business related field will be an added advantage;
    Possess relevant professional qualification(s) such as CPA or ACCA or CIA or CISA;
    Be a member in good standing of a recognized professional body e.g. ICPAK; ACCA;
    A certificate in Corporate Governance will be an added advantage;
    Have knowledge and relevant work experience of not less than ten (10) years, with at least five (5) years served in senior leadership position;
    Have thorough understanding of financial management, regulatory compliance, board reporting, as well as demonstrable commercial and investment acumen;
    Demonstrate leadership, commercial and financial analysis and reporting skills; and
    Possess strong organizational and stakeholder management skills and ability to grasp business risks and make sound decisions.

  • Underwriting Manager

    Underwriting Manager

    PURPOSE
    Responsible for efficiently and effectively managing and coordinating activities in the department to ensure satisfactory underwriting standards are achieved in line with the company’s objective.
    PRIMARY RESPONSIBILITIES:

    Monitor and supervise underwriting operation to ensure that all adhere to the underwriting guidelines;
    Prepare and review quotations to ensure they adhere to underwriting guidelines;
    Review valuation reports and ensure timely dispatch to clients/ intermediaries;
    Oversee the renewal process to achieve desired business retention;
    Manage reconciliation of agents and clients statements;
    Manage cancellation and refund of premiums within specified limits;
    Review and sign policy documents and other contractual documents within specified limits;
    Attend and respond to customers and intermediaries enquiries and complaints;
    Authorise payment requisitions in the system;
    Prepare draft management reports;
    Participate in sales acquisition for general business and
    Review and recommend changes/ improvements to the underwriting procedures and guidelines.

    GENERIC DUTIES

    Carry out performance appraisal, coaching and mentoring staff;
    Resource allocation, staffing and leave approval;
    Participate in planning and budgeting for the department;
    Participate in various meeting and committees and acting as spokesperson on behalf of the company.

    PERSON SPECIFICATIONS
    Academic Qualifications

    Bachelor’s degree in a related field

    Professional Qualifications

    Diploma in CII or IIK

    Experience

    Minimum of six (6) years’ relevant experience, two (2) of which at supervisory level

    Skills and Attributes

    Excellent communication and presentation skills
    Problem solving skills
    Excellent interpersonal skills
    Leadership skills
    Good negotiation skills
    Good analytical skills
    Computer literate in MS Office and other office applications
    Understanding of the working environment /competitors
    Technical competence in insurance
    Basic knowledge of regulations by AKI and IRA

  • Assistant Claims Analyst – Medical

    Assistant Claims Analyst – Medical

    PURPOSE:
    To achieve customer satisfaction through efficient and prompt claims settlement.
    PRIMARY RESPONSIBILITIES:

    Supervision of claim registration roles.
    Process all service providers invoices and payment within the set standards;
    Prepare various claims analysis reports for clients and management consumption.
    Attend to customer and service providers ‘queries and complaints promptly and professionally.
    Process fully documented claims and referring any suspicious claims to the supervisor.
    Initiate reinsurance and third party recoveries (written demand letters);
    Review claims reserves on a continuous basis in view of new developments and to close files where all payments have been made.
    Communicate risk improvement measures to the underwriter to take appropriate action.
    Follow up on registration and reconciliation of provider statements to ensure closure.
    Ensure continuous improvement of claims processes and technology advancement to ensure efficiency.
    Follow through to ensure all claims with issues at registration level have been addressed or escalated to the supervisor.

     
    PERSON SPECIFICATIONS
    Academic Qualifications

    Bachelor’s Degree in business or Insurance or in a relevant field

    Professional Qualifications

    Part qualification in relevant professional field in IIK or ACII

    Experience

    Up to two (2) years’ relevant experience

    Skills and Attributes

    Excellent communication and presentation skills
    Problem solving skills
    Excellent interpersonal skills
    Good analytical skills
    Computer literate in MS Office and other office applications
    Understanding of the working environment /competitors
    Technical competence in insurance
    Basic knowledge of regulations by AKI and IRA

    If you have the aforementioned professional and academic qualifications and you are ready to execute the above mandate, kindly send your resume through link below indicating on the Title of the Job.

  • Unit Managers

    Unit Managers

    We have opportunities in the following regions: Nairobi, Bomet, Bungoma, Eldoret, Embu, Homabay, Kakamega, Kericho, Kiambu, Kilifi, Kisii, Kisumu, Kitale, Machakos, Meru, Mombasa, Nakuru, Nyahururu, Nyeri and Thika.
    Do you have what it takes?

    A successful track record of selling in the financial services sector, teaching or any other relevant profession
    A minimum of 3 years prior experience in selling life insurance and/or team management will be a definite advantage.
    Minimum qualification – Diploma level
    At least 25 years and above
    Highly networked and adept at connecting with people
    Results oriented and able to work under strict deadlines to meet sales targets
    Ability to thrive in a high-pressure, fast-paced environment with minimum supervision.

    CIC Life offers an attractive remuneration package and wonderful sales career progression opportunities.

  • Unit Manager – Western Region 

Unit Manager – Coastal Region 

Unit Manager – Central Region 

Unit Manager – Nairobi Region 

Unit Manager – Rift Valley Region 

Unit Manager – Eastern Region

    Unit Manager – Western Region Unit Manager – Coastal Region Unit Manager – Central Region Unit Manager – Nairobi Region Unit Manager – Rift Valley Region Unit Manager – Eastern Region

    Job Description
    We are looking for dynamic, visionary individuals with excellent sales record to serve as Unit Managers supporting CIC Life Assurance Ltd, a fully owned subsidiary of CIC Insurance Group. As a Unit Manager, you will be responsible for recruiting Life Insurance Sales Agents, training, developing and ensuring that your team meets and exceeds their monthly sales targets.
    Desired Candidate Profile

    A successful track record of selling in the financial services sector, teaching or any other relevant profession
    A minimum of 3 years prior experience in selling life insurance and/or team management will be a definite advantage
    Minimum qualification – Diploma level
    At least 25 years and above
    Highly networked and adept at connecting with people
    Results-oriented and able to work under strict deadlines to meet sales targets
    Ability to thrive in a high-pressure, fast-paced environment with minimum supervision

    Key Highlights

    Industry: Banking, Financial Services & Insurance
    Function: Other
    Experience Level: 3-10 years
    Minimum Qualification: Diploma / Certificates
    Latest Start: within 30 days

    go to method of application »

  • Independent Board Member

    Independent Board Member

    The ideal candidate should be able to demonstrate the following skills and competencies and have the prescribed qualifications and experience:

    Solid Business/Commercial Experience, preferably;

    An understanding of financial reporting and internal control principles of financial management. Internal and multi – cultural experience and understanding; and
    The aptitude and experience to fully appreciate the legal responsibilities of a Director and the Governance processes of a Public Company.

    Integrity and Professionalism;

    Must have the highest ethical standards, a keen sense of professionalism and be prepared to serve the interests of all the stakeholders.
    Exhibit independence, objectivity and a commitment to the Company’s Corporate Governance Guidelines and its Code of Conduct and Ethics;
    Personal qualities of intelligence, self-assuredness, inter-personal skills, commitment, communication skills, inquisitiveness, objectivity, practical wisdom, problem-solving skills, Strong decision making, action planning, prioritization skills and mature judgment.
    A willingness to commit, as well as have, sufficient time to discharge his or her duties to the Board.
    Ability to develop and maintain a good working relationship with the other members of the Board and with the senior management of the Company.

    Extensive Leadership and Management Experience.
    A successful track record in improving productivity, cost control, quality and service

  • Principal Officer

    Principal Officer

    The Group seeks to recruit a dynamic and visionary leader to join this winning team as the Principal Officer – CIC Africa Life Assurance Uganda reporting to the Managing Director.
    The successful candidate will provide strategic direction and leadership to ensure that the company’s vision mission, strategic goals and objectives are executed and aligned with the corporate values, while ensuring all legal, corporate governance and regulatory requirements are complied with.
    Key Duties and Responsibilities

    Formulate, implement and ensure achievement of the Life Assurance Company’s overall business strategy
    Provide strategic leadership to the management serving as the principal link between the Subsidiary and the Uganda Board;
    Provide strategic direction on matters relating to life business performance and changes to enhance profitability and shareholder value;
    Develop, establish and operationalize Company policies, and ensure that appropriate management structures and policies are continuously developed, reviewed and implemented;
    Establish and manage highly collaborative relationships with key policy makers, regulators, customers and other key stakeholders, to ensure business retention and growth;
    Prepare regular and periodic reports to the Board for strategic direction and qualitative assessment on the achievement of the planned goals
    Ensure operating procedures and controls are established and communicated to solidify management control and direction of the business and
    Practice and promote a culture of high quality standards, integrity, ethics, diversity, Inclusion and corporate social responsibility across the Company.

    Person Specifications

    Be a holder of a Bachelor’s Degree in related field, gained from a recognized institution. A Post Graduate Qualification in a business related field will be an added advantage;
    Be a member in good standing of a recognized professional body;
    Certificate in Corporate Governance will be an added advantage;
    Have knowledge and relevant work experience of not less than ten (10) years, with at least five (5) years served ¡n senior leadership position, and be able to demonstrate P&L responsibility and accountability;
    Proven organizational and stakeholder management skill is a key requirement for this position;
    Be a highly networked individual with ability to build and maintain relationships beneficial to the organisation;
    Should have strong business development focus with proven track record of business turnaround; and
    Have thorough understanding of financial management, regulatory compliance, board management, demonstrable commercial and investment acumen.

  • Group Chief Executive Officer (GCEO)

    Group Chief Executive Officer (GCEO)

    The Group seeks to recruit a dynamic and visionary leader to join this winning team as the Group Chief Executive Officer (GCEO), reporting to the Group Board of Directors. The successful candidate will provide strategic direction and leadership to ensure that the company vision, mission, strategic goals and objectives are executed and aligned with the corporate values, while ensuring all legal, corporate governance and regulatory requirements are complied with.
    Key Duties and Responsibilities

    Formulate, implement and ensure achievement of the Group’s overall business strategy;
    Provide strategic leadership to the subsidiary Managing Directors and Regional Offices, serving as the principal link between the Subsidiary Boards and the Group Board;
    Provide strategic direction on matters relating to business performance, new investments and business opportunities and changes to enhance profitability and shareholder value;
    Responsible for group shared services including Finance, Legal, Actuarial, ICT, HR among others;
    Develop, establish and operationalise Group policies, and ensure that appropriate management structures and policies are continuously developed, reviewed and implemented;
    Establish and manage highly collaborative relationships with key policy makers, regulators, customers and other key stakeholders, both locally and internationally, to ensure business retention and growth;
    Prepare regular and periodic reports to the Group Board for strategic direction and qualitative assessment on the achievement of the planned goals;
    Ensure operating procedures and controls are established and communicated to solidify management control and direction of the organisation; and
    Practice and promote a culture of high quality standards, integrity, ethics, diversity, inclusion and corporate social responsibility across the Group.

    Person Specifications

    Be a holder of a Bachelor’s Degree in any of the following fields: Insurance, Actuarial Science, Business, Engineering, Law, or any other related field, gained from a recognised institution. A Post Graduate Qualification in a business related field will be an added advantage;
    Be a member in good standing of a recognised professional body;
    Certificate in Corporate Governance will be an added advantage;
    Have knowledge and relevant work experience of not less than fifteen (15) years, with at least ten (10) years served in senior leadership position in an organisation of similar complexity as CIC Group, and be able to demonstrate P&L responsibility and accountability;
    Have proven strategic leadership skills/experience with a global perspective;
    Proven organisational and stakeholder management skill is a key requirement for this position;
    Be a highly networked individual with ability to build and maintain relationships beneficial to the organisation;
    Knowledge of the financial services industry, or experience in the cooperative movement will be an added advantage;
    Should have strong business development focus with proven track record of business turnaround; and
    Have thorough understanding of financial management, regulatory compliance, board management, demonstrable commercial and investment acumen.

  • Group Chief Executive Officer (GCEO) 

Call Centre Nursing Executive – Medical Contact Centre (Contract) 

Claims Vetting Officer

    Group Chief Executive Officer (GCEO) Call Centre Nursing Executive – Medical Contact Centre (Contract) Claims Vetting Officer

    Ref: GCEO-10/2019
    The Group seeks to recruit a dynamic and visionary leader to join this winning team as the Group Chief Executive Officer (GCEO), reporting to the Group Board of Directors. The successful candidate will provide strategic direction and leadership to ensure that the company vision, mission, strategic goals and objectives are executed and aligned with the corporate values, while ensuring all legal, corporate governance and regulatory requirements are complied with.
    Key Duties and Responsibilities

    Formulate, implement and ensure achievement of the Group’s overall business strategy;
    Provide strategic leadership to the subsidiary Managing Directors and Regional Offices, serving as the principal link between the Subsidiary Boards and the Group Board;
    Provide strategic direction on matters relating to business performance, new investments and business opportunities and changes to enhance profitability and shareholder value;
    Responsible for group shared services including Finance, Legal, Actuarial, ICT, HR among others;
    Develop, establish and operationalise Group policies, and ensure that appropriate management structures and policies are continuously developed, reviewed and implemented;
    Establish and manage highly collaborative relationships with key policy makers, regulators, customers and other key stakeholders, both locally and internationally, to ensure business retention and growth;
    Prepare regular and periodic reports to the Group Board for strategic direction and qualitative assessment on the achievement of the planned goals;
    Ensure operating procedures and controls are established and communicated to solidify management control and direction of the organisation; and
    Practice and promote a culture of high quality standards, integrity, ethics, diversity, inclusion and corporate social responsibility across the Group.

    Person Specifications

    Be a holder of a Bachelor’s Degree in any of the following fields: Insurance, Actuarial Science, Business, Engineering, Law, or any other related field, gained from a recognised institution. A Post Graduate Qualification in a business related field will be an added advantage;
    Be a member in good standing of a recognised professional body;
    Certificate in Corporate Governance will be an added advantage;
    Have knowledge and relevant work experience of not less than fifteen (15) years, with at least ten (10) years served in senior leadership position in an organisation of similar complexity as CIC Group, and be able to demonstrate P&L responsibility and accountability;
    Have proven strategic leadership skills/experience with a global perspective;
    Proven organisational and stakeholder management skill is a key requirement for this position;
    Be a highly networked individual with ability to build and maintain relationships beneficial to the organisation;
    Knowledge of the financial services industry, or experience in the cooperative movement will be an added advantage;
    Should have strong business development focus with proven track record of business turnaround; and
    Have thorough understanding of financial management, regulatory compliance, board management, demonstrable commercial and investment acumen.

    go to method of application »

  • Independent Financial Advisors

    Independent Financial Advisors

    Key responsibilities

    Identify and develop a pool of prospects as a long term source of clients by direct soliciting, referrals, social and business events, CIC sponsored events and personal contacts.
    Utilise personal and company facilities and media to contact and communicate information relevant to achieving the premium targets established.
    Identify opportunities and provide Market intelligence to the company on ordinary life products.
    Develop proposals and quotations as per the underwriting guidelines in force at the time upon which the clients make a choice for cover proposed.
    Ensure continued service to the client by providing the requisite information and documentation together with contact information to ensure claims and any adjustment to policies are made in a timely manner; and liaise with service departments to this end.
    Ensure Budget premium is attained on a weekly, monthly, quarterly and annual basis.
    Attend all Unit meetings as set out by the Unit Manager and any other sessions or events notified by the company.
    Submit on a timely basis all reports required on the formats and tools established together with the regular communication methods in the company.
    Ensure attendance and subscription to both training and examination for professional qualification to ensure statutory compliance.
    Uphold organisational discipline, values and integrity at all times. Ensure personal conduct is within the confines of these expectations.

    Job Requirement

    A Diploma in Sales and Marketing or its equivalent is an added advantage
    Certificate of Proficiency (COP/ECOP) and IRA Agent License  are an added advantage
    Excellent communication and negotiation skills
    Computer literate
    Self-driven, Result oriented, Organised and flexible