Jobs Kenya

Company Address: Address Zetech University Main Campus Off Thika Road – Ruiru P.O.Box 2768 – 00200 Nairobi.

  • Admissions Associate

    Admissions Associate

    Duties and Responsibilities

    Reporting to the Lead Admission Officer,, the position holder will be responsible for the following, amongst others:

    Answer incoming phone calls on designated lines
    Respond to customers’ emails.
    Manage and resolve customer complaints on call.
    Document all calls information according to standard operating procedures
    Identify and escalate issues to supervisors when the need arises
    Compiling reports on overall customer satisfaction
    Keeping records of customer interactions.
    Keep an up to date report of all enquiries and follow up status
    Filling of application forms
    Processing of admitted forms
    Preparation of admission letters and dispatch to applicants
    Follow up for admissions and reporting
    Providing correct information to clients and other stakeholders.
    Managing incoming calls and outgoing calls
    Participating in ensuring student retention.
    Contributing to team effort by accomplishing related results as needed

    Qualification Requirements

    Bachelor’s Degree in Communication, Public Relations, Business or Marketing
    At least 1-year relevant experience in Customer Service.
    A motivated self-starter
    Extra Miler and a Problem solver.
    Advanced skills in MS Office (Excel, PowerPoint) and the internet.
    Problem-solving skills.
    Excellent communication skills including fluency in written and spoken English
    Ability to adhere to deadlines
    Passion for quality, keen and self-driven
    Good analytical and reporting skills
    Good understanding of University procedures and standards
    Understanding of University QMS procedures and standards.

    Interested candidates should send their applications to vacancies@zetech.ac.ke quoting the job reference number (Job Ref: ZU/10/Adv/06/2023) on the subject line and not later than 29th July 2023. Kindly note that only shortlisted candidates will be contacted.

    Apply via :

    vacancies@zetech.ac.ke

  • Food and Beverage Controller

    Food and Beverage Controller

    (Job Ref: ZU/10/Adv/12/2023)

    To liaise closely with the Campuses, hostels, other Food and Beverage outlets, Hospitality, Procurement, Administration, and Finance departments on various F&B operational and cost-related issues.

    Duties and Responsibilities

    Reporting to the Campus Director, the position holder will be responsible for the following, amongst others:

    Ensure that the procedures, standards, quantities, and storage conditions for food and beverage items are adhered to and recommend areas of improvement.
    Review, cost, and approve recipes and menus generated by the departments and recommend alternatives to improve costs.
    Perform test checking on the receiving and utilisation of goods for the hospitality department, hostel, and campuses.
    Randomly test the inventory of departments, hostels, and campuses by reconciling the opening stock with the closing stock, taking account of any issues.
    Control the Food and Beverage outlets in terms of wastage, pilferage, and efficiency.
    Daily monitoring of the F&B opening and closing stocks to ensure all supplies are utilised for the intended purpose and that any surplus is retained in safe custody.
    Check and ensure that no items/material is issued out from the store without requisition or approval from the respective department head.
    Maintain workshop equipment and facilities and ensure all workshops are under lock and key when not in use.
    Keep an updated workshop inventory on a monthly basis to ensure proper tracking of workshop resources.
    Preparing daily, weekly, monthly, and ad hoc Food and Beverage Reports.
    Tally all end-of-session and cost reports generated from hospitality, hostels, campuses, and other F&B outlets.
    Perform other work-related duties as assigned.

    Qualification & Experience

    Minimum of a Diploma in Hospitality Management, Food and Beverage Management, Catering and Accommodation Management.
    At least two (2) years’ experience in restaurant/hotel cost control.
    Certificate level training from a recognized institution with some degree of specialization in Hospitality Management, and or Food and Beverage Management with at least 5 years of relevant work experience.

    Skills & Competencies

    Has problem-solving skills
    Gains the confidence and trust of others through honesty, integrity, and authenticity
    Ensure accountability holding self and others accountable
    Leads by example and act as a role model
    Professional, ethical, and transparent
    Above-board work ethic
    Action-oriented- takes on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.

    Interested candidates should send their applications to vacancies@zetech.ac.ke quoting the job reference number on the subject line and; indicating their current and expected salary on their application letter, not later than 3rd September 2023.

    Apply via :

    vacancies@zetech.ac.ke

  • Part Time Teaching Staff/Tutorial Fellows – French Part Time Teaching Staff/Tutorial Fellows – Psychology Part Time Teaching Staff/Tutorial Fellows – Communication Part Time Teaching Staff/Graduate Assistants – Project Management Part Time Teaching Staff/Graduate Assistants – International Relations Part Time Teaching Staff/Graduate Assistants – Film and Media Studies Part Time Teaching Staff/Graduate Assistants – Communication

    Part Time Teaching Staff/Tutorial Fellows – French Part Time Teaching Staff/Tutorial Fellows – Psychology Part Time Teaching Staff/Tutorial Fellows – Communication Part Time Teaching Staff/Graduate Assistants – Project Management Part Time Teaching Staff/Graduate Assistants – International Relations Part Time Teaching Staff/Graduate Assistants – Film and Media Studies Part Time Teaching Staff/Graduate Assistants – Communication

    Ref. No: ZU/10/Adv/12/2023

    Minimum qualifications

    Tutorial Fellows

    A Bachelor’s degree and a Master’s degree qualification in the relevant field from an accredited University
    At least (2) years’ post-qualification teaching experience
    Being registered for a Doctor of Philosophy (Ph.D.) will be an added advantage
    Be registered or registrable with the relevant professional body (where applicable).

    go to method of application »

    Interested candidates should send their application letters and updated CVS to vacancies@zetech.ac.ke quoting the respective Job Reference indicating the current and expected salary not later than 8th August 2023. 

    Apply via :

    vacancies@zetech.ac.ke

  • Admissions Associate

    Admissions Associate

    Duties and Responsibilities

    Reporting to the Lead Admission Officer,, the position holder will be responsible for the following, amongst others:

    Answer incoming phone calls on designated lines
    Respond to customers’ emails.
    Manage and resolve customer complaints on call.
    Document all calls information according to standard operating procedures
    Identify and escalate issues to supervisors when the need arises
    Compiling reports on overall customer satisfaction
    Keeping records of customer interactions.
    Keep an up to date report of all enquiries and follow up status
    Filling of application forms
    Processing of admitted forms
    Preparation of admission letters and dispatch to applicants
    Follow up for admissions and reporting
    Providing correct information to clients and other stakeholders.
    Managing incoming calls and outgoing calls
    Participating in ensuring student retention.
    Contributing to team effort by accomplishing related results as needed

    Qualification Requirements

    Bachelor’s Degree in Communication, Public Relations, Business or Marketing
    At least 1-year relevant experience in Customer Service.
    A motivated self-starter
    Extra Miler and a Problem solver.
    Advanced skills in MS Office (Excel, PowerPoint) and the internet.
    Problem-solving skills.
    Excellent communication skills including fluency in written and spoken English
    Ability to adhere to deadlines
    Passion for quality, keen and self-driven
    Good analytical and reporting skills
    Good understanding of University procedures and standards
    Understanding of University QMS procedures and standards.

    Interested candidates should send their applications to vacancies@zetech.ac.ke quoting the job reference number (Job Ref: ZU/10/Adv/06/2023) on the subject line and not later than 29th July 2023. Kindly note that only shortlisted candidates will be contacted.

    Apply via :

    vacancies@zetech.ac.ke

  • Tutorial Fellow– Health Systems

    Tutorial Fellow– Health Systems

    Job Ref: ZU/10/Adv/06/2023
    The purpose of this position is to carry out research, teaching, student mentoring and other duties in liaison with the university’s overall goal.
    Duties and Responsibilities
    Reporting to the Head of Department- Business and Economics,, the position holder will be responsible for the following, amongst others:

    To teach at degree, diploma and certificate level, in areas allocated by the Head of Department and reviewed from time to time by the Head of Department.
    Carry out research and produce study manuals, or other research outputs, in line with personal objectives agreed in the Staff appraisals.
    Supervise or assist with supervision of any research projects, attachment undertaken by the students.
    Setting, moderating, invigilating and marking of examinations and other assessments
    To handle students’ grievances that relate to their learning needs.
    To provide mentorship and career guidance to students.
    Bringing in new students by marketing the university programmes both internally and externally
    Retaining current students by ensuring standard customer service is offered always
    Accompanying students on field trips and educational visits and preparing risk assessments;
    Any other duty assigned by the Head of Department

    Qualification Requirements

    A Master of Science in Health Systems Management or a related area from a recognized/accredited university.
    Bachelor of Science in Health Systems Management qualification from a recognized/accredited university or in a related field.
    Registered for a Doctor of Philosophy (PhD) or equivalent Doctoral degree qualification is an added advantage;
    At least (2) years’ post qualification teaching experience;
    Membership of a relevant professional organization.

    Skills & competencies

    Excellent interpersonal and organization skills
    Commitment to academic research
    Leadership skills to lead classes and foreign language clubs.
    Communication skills.
    Technical skills to use the Internet and other software
    Good customer service skills
    Commitment to high quality teaching and fostering a positive learning environment for students

    Interested candidates should send their applications to vacancies@zetech.ac.ke quoting their current and expected salary on the subject line and not later than 3rd April 2023.  Kindly note that only shortlisted candidates will be contacted.

    Apply via :

    vacancies@zetech.ac.ke

  • Public Relation Associate

    Public Relation Associate

    The purpose of this position is to carry out planning publicity strategy, media monitoring, writing and editing magazines, articles, and other duties in liaison with the university’s overall goal.
    Duties and Responsibilities
    Reporting to the Public Relations Officer, the position holder will be responsible for the following, amongst others:

    Writing and producing presentations and press releases;
    Coordinating collation of information within the University for dissemination to relevant stakeholders;
    Conducting media relations including media invites and support services for coverage;
    Planning publicity strategies and campaigns;
    Writing and editing in house magazines, case studies, speeches, articles and annual reports;
    Managing, updating information and engaging with users on social media.

    Qualification Requirements

    A minimum of a Bachelor’s degree in Communication, Journalism, Public Relations or Media studies with at least a year’s relevant working experience in a reputable organisation Or;
    A Diploma from a recognised institution with at least five (5) years’ experience in a similar role;
    Demonstrated knowledge and experience in photography and videography;
    Membership to professional body is an added advantage;
    Proficiency in digital media and graphic design tools is an added advantage.

    Interested candidates should send their applications to vacancies@zetech.ac.ke quoting the job reference number (Job Ref: ZU/10/Adv/05/2023) on the subject line and not later than 31st March 2023.

    Apply via :

    vacancies@zetech.ac.ke

  • Head of Department -ICT & Engineering

    Head of Department -ICT & Engineering

    Job Ref: ZU/10/Adv/03/2023
    Duties and Responsibilities
    Reporting to the Dean – School of ICT, Media and Engineering the position holder will be responsible for:

    Oversee program development and review process.
    Participate in approving all student admissions into various programs in the department.
    Receive new students registered in the department, orient and assist them to settle down.
    Overseeing all teaching, and examination processes; to ensure that quality standards are maintained.
    Managing the student’s progression, transition and eventual graduation.
    Monitoring class attendance by students and staff and timely resolutions of students and staff concerns.
    People management, including management of their performance, work attendance, leave, and discipline.

    Qualifications & Experience

    A minimum of a Master’s Degree in Information Technology or a related area from a recognized University. A PhD in a related field is desirable.
    Bachelor’s Degree in Information Technology or related field from a recognized institution
    Must have at least three (3) years of teaching experience at University level
    At least a year’s management experience

    The successful candidate will be employed primarily as a teaching staff and but will hold the position of a Head of Department on a three (3) years’ contract renewable once.Interested candidates should send their applications to vacancies@zetech.ac.ke quoting the job reference number on the subject line and; indicating their current and expected salary on their application letter, not later than 27th February 2023.

    Apply via :

    vacancies@zetech.ac.ke

  • Admission Officer

    Admission Officer

    Job Ref: ZU/10/adv/68/2023
    The objective of this position is to provide world-class customer service, delivering quality at all times and ensuring total Customer Delight. To always deliver service in the true spirit of our Core Values – Integrity, Commitment to excellence, Innovation, Customer Focus and Team Work.
    Duties and Responsibilities
    Reporting to the Lead Admission Officer, the position holder will be responsible for the following, amongst others:

    Answer incoming phone calls on designated lines.
    Respond to customers’ emails.
    Manage and resolve customer complaints.
    Document all call information according to standard operating procedures.
    Identify and escalate issues to supervisors when the need arises.
    Compiling reports on overall customer satisfaction.
    Keeping records of customer interactions.
    Keep an up-to-date report of all enquiries and conduct follow-ups.
    Filling out application forms..
    Processing of admission forms.
    Preparation and dispatch of admission letters.
    Follow up for admissions and reporting.
    Providing correct information to clients and other stakeholders.
    Managing incoming calls and outgoing calls.
    Participating in ensuring student retention.
    Contributing to team effort by accomplishing related tasks as needed.

    Qualifications & Experience

    Bachelor’s Degree in Communication, Public Relations, Business or Marketing.
    At least 1-year relevant experience in Customer Service.
    A motivated self-starter.
    Extra Miler and a Problem solver.
    Advanced skills in MS Office (Excel, PowerPoint) and the internet.
    Problem-solving skills.
    Excellent communication skills including fluency in written and spoken English.
    Ability to adhere to deadlines.
    Passion for quality, keen and self-driven.
    Good analytical and reporting skills.
    Good understanding of University procedures and standards.
    Understanding of University QMS procedures and standards.

    Interested candidates should send their applications to vacancies@zetech.ac.ke quoting the job reference number on the subject line and; indicating their current and expected salary on their application letter, not later than 13th January 2023

    Apply via :

    vacancies@zetech.ac.ke

  • Driver and Administrative Assistant

    Driver and Administrative Assistant

    Job Ref: ZU/10/Adv/67/2022
    The ideal candidate is a character that is performance oriented and a driven professional. S/he must be a highly committed individual who is proactive, self-motivated, customer focused and dedicated to offering service while providing solutions and support in a timely manner.
    Duties and Responsibilities
    Reporting to the Campus Operations Manager, the position holder will be responsible for the following,amongst others:

    Drive University buses and other designated vehicles for official travel and business, or as requested
    Maintain high standards of service to both internal and external guests
    Ensure punctuality and safe transport by observing the road and traffic laws and regulations
    Ensure that safe driving practices are adhered to including local driving codes and internally agreed standards
    Ensure vehicle is kept clean, in good working condition and secure at all times
    Ensure vehicle maintenance is done as required and within timelines
    Prepare and submit vehicle monitoring report, including records of vehicle operations, maintenance,expenses, mileage as required
    Provide administrative assistance including but not limited to data entry, filing work and general office management duties such as coordination of office facilities and identification of repair and maintenance needs in the campus
    Assist in implementing security measures at the campus and help in handling any emerging grievances

    Qualifications Requirements

    Must have an KCSE certificate with a minimum of grade score of D+
    A minimum of a certificate level training in Business Administration or other relevant field
    Must have a clean and valid driving license of classes B, C, and E and a valid Institutional PSV licence
    Should have a minimum of five (5) years of work experience in driving 51 to 64 seater buses
    At least two (2) years of work experience in general administrative work in a professional environment
    Basic mechanical knowledge is an added advantage

    Competencies & Skills

    Must possess admirable oral and written communication skills
    Should have practical knowledge of computer applications
    Must have a professional, confident demeanor with high levels of integrity
    Must be customer service oriented with good problem-solving skills
    Well organized with the ability to work under minimal supervision

    Interested candidates should send their applications to vacancies@zetech.ac.ke quoting the job reference number on the subject line and; indicating their current and expected salary on their application letter, not later than 31st December 2022.

    Apply via :

    vacancies@zetech.ac.ke

  • Graduate Assistant – Maths

    Graduate Assistant – Maths

    Job Ref: ZU/10/Adv/66/2022
    The purpose of this position is to carry out research, teaching, student mentoring and other duties in liaison with the university’s overall goal.
    Duties and Responsibilities
    Reporting to the Head of Department- ICT & Engineering, the position holder will be responsible for the following, amongst others:

    To teach at Diploma and Certificate level, in areas allocated by the Head of Department and reviewed from time to time by the Head of Department.
    Carry out research and produce study manuals, or other research outputs, in line with personal objectives agreed in the Staff appraisals
    Supervise or assist with supervision of any research studies, attachments and teaching practice undertaken by the students.
    Participate in the development, administration and marking of exams and other assessments
    To handle students’ grievances that relate to their learning needs.
    To provide mentorship and career guidance to students.
    Bringing in new students by marketing the university programmes both internally and externally
    Retaining current students by ensuring standard customer service is offered always
    Accompanying students on field trips and educational visits and preparing risk assessments
    Any other duty assigned by the Head of Department

    Qualifications Requirements

    A Bachelor of Science degree in (Mathematics and Computer Science) qualification from a recognized/accredited university or in a related field.
    Enrollment for a Master’s program will be an added advantage.
    At least (2) years’ post qualification teaching experience
    Membership of a relevant professional organization.

    Competencies & Skills

    Excellent interpersonal and organization skills
    Commitment to academic research
    Leadership skills to lead classes and foreign language clubs.
    Communication skills.
    Technical skills to use the Internet and other software
    Good customer service skills
    Commitment to high quality teaching and fostering a positive learning environment for students

    Interested candidates should send their applications to vacancies@zetech.ac.ke quoting the job reference number on the subject line and; indicating their current and expected salary on their application letter, not later than 9th December 2022.

    Apply via :

    vacancies@zetech.ac.ke