Company Address: Address World Vision Kenya, Karen Road, off Ngong Road, P.O. Box 50816-00200,Nairobi,KENYA

  • Global Product Manager, Financial Services, VisionFund International

    Global Product Manager, Financial Services, VisionFund International

    Key responsibilities

    Product Management and strategy:

    Creates, builds, enhances and supports a global strategy detailing minimum standards and common directive on credit and savings initiatives  within  the  network  including  how the use of technology and other low-cost operating models such as agent networks will drive down the cost of transactions in rural areas.
    Creates quarterly reports that capture lessons learned, track key reporting indicators (performance of budget vs actual, regulatory compliance and other indicators) and show progress on TA, pilots, roll outs and scaling activities.

    Product Development:

    Develop a Human Centered, Product Development process framework as a guideline for MFIs to build on and develop their own process in alignment with global standards and policy.
    Provides guidance and support to MFIs in the identification of channels and potential partners for the distribution of the savings product

    Monitoring and Evaluation of Client Experience and Satisfaction

    Evaluates Clients potential and market surveys:
    Evaluates feedback from existing client´s surveys and explore opportunities for product enhancements.
    Based on needs assessment,  supports MFIs in creating client´s surveys and other feedback mechanisms.

    Provides  strategic  leadership  and  oversight  to the Product Management of Credit products:

    Ensure that the development activities for the product are aligned with the overall strategy for the portfolio
    Support the role creating networks and collaborating with stakeholders to rollout the development, marketing and positioning strategies for the product

    Leadership, guidance and support to the team for personal/team development and wellbeing (personal, professional and spiritual).

    Inspire and nurture the spiritual and professional development of direct reports.
    Instill and encourage a strong servant and service culture in leaders and their teams; role modelling Christian Leadership and Core Values.

    Knowledge, skills and experience 

    Required

    Technical knowledge of credit and savings products for retail banking or microfinance
    Training related to Financial Product Management, Product Development and/or Social Marketing, Data Analysis.
    Extensive working experience of minimum of 10 years in a Banking, Microfinance or treasury functions.
    At least 5 years of management experience in roles of financial product development and management in Banking or Financial Inclusion institutions, at least 2 of those years in senior management roles.
    Relevant experience with marketing and positioning of savings products in different markets.
    Relevant experience in administering a Risk Management Framework for savings/deposit products
    Familiarity with the management of credit related products
    Experience working in a multinational and multicultural environment with proven cross-cultural effectiveness
    Experience managing teams and leading staff working remotely
    Financial Acumen: Proficiency in financial concepts, market trends, and savings credit market dynamics.
     Successful record of working in Cross-Team Collaboration, leading and influencing teams across different functions.
    Good written and verbal communication skills and strong at influencing.
    Excellent planning, monitoring and organization skills.
    Ability to analyse, recommend solutions, mentor and guide people
    Must be able to simultaneously manage multiple priorities, projects and stakeholders
    Strong data analysis skills, digital literacy and creating high quality reports
    Knowledge of best savings standards / practices for the lower segment of the pyramid.

    Preferred

    Master’s degree or higher in areas related to economic and social development, inclusive finance or related.
    Advanced studies, training or certification in Human Centred Design methodologies for Financial products and services
    Experience in projects involving Capacity Building is a plus.

    Languages and Travel 

    A second language, French or Spanish with good verbal command is preferred
    Ability to travel up to 25% of the time.

    Apply via :

    .wd1.myworkdayjobs.com

  • Digital and Innovations Specialist

    Digital and Innovations Specialist

    The Role:

    The Digital Innovations Specialist will drive the adoption and implementation of advanced digital technologies within the organization. This role focuses on identifying emerging technological trends and opportunities to enhance business processes and improve customer experiences. The specialist collaborates with cross-functional teams to design and execute digital transformation strategies, ensuring that the organization remains competitive in a rapidly evolving technological landscape. This includes leveraging data analytics, artificial intelligence, and other cutting-edge tools to streamline operations, boost efficiency, and foster a culture of innovation.

    In addition to technological expertise, the Digital Innovations Specialist must possess strong project management and communication skills to effectively manage change and foster collaboration across various departments and sectors. S/he will play a crucial role in building the capacity of staff on new technologies, promoting a forward-thinking mindset, and ensuring that digital initiatives align with the organization’s overall goals and objectives.

    The incumbent will be involved in all phases of the design, development, and implementation of technology solutions throughout the business case and development life cycle processes. The job holder will be expected to collaborate with other IT professionals to determine if solutions currently exist (internally or externally) or whether new solutions are feasible and determine how such solutions will impact existing work processes and systems.

    Key Responsibilities:

    Digital Innovation, Planning and Integration

    Design and implement robust APIs (Application Programming Interfaces) to seamlessly integrate our systems with other relevant planforms.
    Participates in short-term planning sessions with a customer to implement process improvement within an assigned area.
    Develops and assists in the presentation of business cases through the capability management process.
    Serves as the link between the business, third-party vendors, and the IT technical team.
    Coordinates and ensure collaboration amongst the different Digital and Innovation teams across projects.
    Partners with program staff to prioritize and support integration and evolution of Digital solutions in improving program implementation.
    Collaborates with Procurement to ensure D4D purchases are in line with WVS standards and in compliance with donor requirements.
    Contributes to the budget preparation for expenses related to relevant digital and innovation devices and software.

    Business Requirements Documentation & Consulting

    Assesses client needs utilizing a structured requirements process (gathering, analyzing, documenting, and managing changes) to assist in identifying business priorities and provide advice on options.
    Analyzes customer’s operations to understand their strengths and weaknesses to determine opportunities for improvements.
    Facilitate brainstorming and innovation sessions to cultivate a culture of creativity and collaboration across teams, driving innovative solutions within the organization Assists with the drafting of proposals for evaluation by appropriate users and managers.
    Participate in identifying business needs and propose well-researched ideas (by maintaining up-to-date knowledge of technology products) for new or improved systems and solutions that assist in meeting World Vision objectives.
    Liaise with vendor, the cloud systems administrator and coordinate existing and new software developments by providing SDLC technical recommendations and guidelines that will ensure their quality or adherence to World Vision corporate standards and tools; manage their reliability where hosted – Amazon AWS or other hosting environments; assure vendor LTAs and SLAs providing support to solutions currently hosted in these environments.
    Negotiates agreements and commitments by facilitating communication between business unit(s) and IT from the initial requirements phase to final implementation phase of projects.
    Create and maintain technical documentation for code, APIs, and system architecture.

    Data Analysis, Protection & Processing Oversight

    Leverage technical expertise in data models, database design, data mining, and segmentation techniques to inform decision-making and enhance digital services.
    Develop data visualization dashboards for real-time performance monitoring.
    Oversee and manage data protection compliance end-to-end, covering the entire information management cycle from data collection to secure data removal.
    Collaborate closely with the WV Data Protection Officer to ensure compliance with data protection regulations and best practices.
    Conduct regular audits and risk assessments to identify vulnerabilities and implement necessary safeguards.
    Understand, monitor, and analyze various scripts provided by third-party vendors.
    Proactively monitor data processing workflows for anomalies and implement corrective actions

    Training, Learning & Development

    Lead the process of conducting a training needs assessment for digital solutions
    Provides documentation, training, and guidance for digital and innovation clients
    Establish training content (webinar/documents/video) and facilitates online and onsite training for all deployed digital solutions including the use of VR technology.
    Assess and analyze Digital training needs. Provide capacity building (training, coaching, on-the-job support, etc.), remotely or on-site, to staff and partners in Digital and Innovation-related areas to ensure efficient and consistent adoption and use of Digital applications.
    Provide technical inputs for proposal development
    Support digital platforms operationalization.
    Support the Response Innovation Lab with ecosystem mapping of innovations an updating digital tool
    Support WV Somalia with digital platforms like the Capacity Solutions Platform to maintain the partner database

    Digital Assets Management

    Deploy, configure, and maintain Digital and innovation devices based on the WVS technology.
    Evaluate user needs and system functionality to ensure that Digital devices meet required needs.
    Oversee the IT assets management system.
    Generate and distribute various reports, including compliance reports on current assets and their status;
    Ensures all devices used in Digital and Innovation projects are well accounted for during the inception, tagged, and well documented within the IT Assets database.

    Digital Solutions Technical Support

    Front-End and back-end Development: Collaborate with UI/UX designers to implement user-friendly interfaces using JavaScript, CSS frameworks, Vue.js, and Nuxt.js.
    Code Optimization: Identify and resolve performance bottlenecks and ensure code quality through code reviews and best practices.
    Integrate third-party APIs and services as needed to enhance application functionality.
    Write unit and integration tests to ensure the reliability and stability of applications.
    Participates in the deployment of new or upgrade digital solution projects, including assisting co-workers and vendor partners.
    Ensures timely and quality service delivery, technical support, and advice to user requests for Digital solutions and devices.
    Collaborate with the WV Karen Cloud Services Administrator to ensure the health, security, and efficiency of the cloud environment.

    Essential:

    Bachelor’s degree or in Computer Science, Information Systems, Innovation Management or another related field.
    4-5 years of relevant technical or business work experience or innovation management.
    Proven experience as a Full Stack Developer, with expertise in MongoDB, NoSQL, Express JS, Node.js, JavaScript, CSS frameworks, Vue.js, and Nuxt.js.
    Strong knowledge of web development principles and best practices, including experience with version control systems (e.g., Git) and agile methodologies.
    Experience with version control systems (e.g., Git). Familiarity with agile development methodologies.
    Experience in developing applications for use in Health and Humanitarian settings including EMR, data collection
    Working knowledge of business operations and systems requirements processes
    Excellent communication skills with ability to engage and coherently communicate with internal and external stakeholders. Effective in written and verbal communication in English
    Demonstrate depth of Business Enterprise Knowledge
    Deep understanding of technology innovations (e.g. mobile apps, blockchain, artificial intelligence, coding)
    Proven track record in driving projects – effectively delivering impactful elements of projects in a fast-moving environment, ideally for new businesses, new business models, startups
    Proven track record in digital product development including successful design, implementation, and scaling of innovative digital solutions especially in a fragile context
    Able to generate new and original solutions to complex problems and to use human-centered design and systems thinking methodologies for problem-solving.
    Proficiency in process automation tools (Power Automate, Uipath, Zapier)
    Proficiency in database technologies e.g.  MySQL, PostgreSQL, RDBMS and data analytics tools (Power BI, Tableau)
    Ability to effectively drive business, culture, and technology change in a dynamic and complex operating environment.
    Ability to relate the technical issue to a largely non-technical audience
    Technical certification in one or more IT disciplines or technology. E.g. Certified Business Analyst, Data Analytics

    Apply via :

    .wd1.myworkdayjobs.com

  • Regional Director of Credit Risk, VisionFund International 


            

            
            Leadership Recruiter

    Regional Director of Credit Risk, VisionFund International Leadership Recruiter

    Major responsibilities

    MFI Policies

    Approve MFI credit policies, products,  aligned to the VFI Network Credit Policy, new product rollouts, pricing, concentration limits, within the authorities established in the VFI Credit Risk Framework.
    Manage the delegation letter renewal, and certification tracking of all MFIs compliance to the VFI Network Credit Policy throughout the portfolio MFIs, working closely with the Regional Teams.
    For MFIs which are not yet certified, overhaul and realign MFI Credit Policies with the aim of all MFIs being certified against the VFI Network Credit Policy.
    Maintain the VFI central repository of approved credit policies, products, exemptions, concentrations, products and change tracking.
    Periodically cross check policies which MFIs or regional teams have approved, for compliance to the VFI Network Credit Policy.

    Capacity Building

    Mentor and coach MFI Risk managers on:
    Risk appetite statements (aligning on minimum standards, how to report on them and track against actuals
    Reporting to their senior leadership team and Board Asset and Risk committees, using the minimum reporting standards of VFI
    How to analyse and interpret the reports
    Writing clear policies, and products, so that MFIs grow in maturity
    Conduct quarterly MFI Credit Risk Policy and Products Committee meetings and train MFIs in the level of authority they have according to the VFI Credit Risk Management Framework.
    How to adjust a product or policy to mitigate risks while still achieving the MFI’s objectives.

    Credit Risk Reporting

    Analyse and report on key credit risks in portfolio countries and each month, meet with the Regional Director to present the analysis and interpretation. Maintain meeting minutes, and action tracker.
    Track pilots against limits and end dates and prompt MFIs to resolve discrepancies, escalating to Regional Director as required.
    Support the Director of Credit Risk in data analysis, data cleaning and report preparation for VFI Credit Risk reports.
    Identify and escalate breaches to approved limits. Liaise with BBI to correct any mis-reporting.
    Recommend ‘on watch’ portfolio classification in MFIs under responsibility, and monitor progress to resolving issues.

    Knowledge, skills and experience 

    Required

    University degree, preferably in banking or business administration
    5 years experience in regional and/or global roles in microfinance with MFIs in different contexts
    2 years technical experience in Credit Risk, MFI internal controls, policies and credit products and processes 
    Experience living and working cross culturally
    Effective in written and verbal communication in English
    Excellent skills in excel
    Computer literacy and ability to analyse microfinance data

    Preferred

    10 years experience in microfinance or financial services
    Spanish language skills, to advanced/business level
    Experience in Credit Risk oversight and reporting
    Experience as microfinance practitioner / manager, and track record in producing good credit performance

    Languages and Travel 

    Expected travel is 4 trips per year.
    Willingness to travel internationally, potentially up to 25% of the time is preferred.
    Able to work from home

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    Use the link(s) below to apply on company website.  

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  • Operations Assistant II 


            

            
            Emergency Communications Readiness and Response Advisor

    Operations Assistant II Emergency Communications Readiness and Response Advisor

    JOB PURPOSE:

    The Operations Assistant position ensures that the Global Programmes & Resources (GPR) Team are able to deliver on its strategic priorities and contribute effectively to the WV Partnership’s Global Strategy by providing administrative support to the teams / sectors within GPR. The Operations Assistant will work with the staff across the GPR group providing support in areas of coordination, administration, scheduling, planning, on-boarding, and reporting.

    KEY RESPONSIBILITIES:

    40% – Manage the administrative support for the operations of three teams within the Global Programmes & Resources group: Education, Child protection and other stakeholders.
    40% – Information management support in collaboration with Knowledge Management (KM) Advisor.
    10% – Procurement and Budget/Finance support to the broader GPR Team
    10% – Other duties as needed

    KNOWLEDGE/QUALIFICATIONS FOR THE ROLE

    Bachelor’s degree, preferably in Communications, International Development, Leadership or other related fields.
    Excellent command of the English language, verbal and written communication skills.
    Proficiency in the following applications: Office 365 Applications (MS Word, Excel, Outlook, PowerPoint, Teams, Visio, etc.)  Adobe Professional, Zoom, Mailchimp, Poppulo, or Canva.
    3-5 years of administrative support experience in a global, multi-sectoral and multi-national organization is strongly preferred.
    Strong organizational & follow-through skills; good analytical and problem-solving aptitude.
    Proactive attitude, ability to contribute to finding solutions and working to address supported teams’ needs.
    Excellent project management skills with keen attention to detail and focus on delivery.
    Experience with writing reports, summaries, briefs and newsletters.
    Proven experience with managing calendars and schedules, setting up & running virtual meetings, organizing & supporting in-person events across all time zones.
    Experience in working with diverse and multicultural teams; proven ability to communicate with people from various organizational levels.
    Resilience and ability to work independently in a fast-paced environment with competing priorities and multiple stakeholders.
    Diligence and ability to focus on repetitive technical tasks with the process improvement aptitude
    Solution-oriented and with ability to offer insights to carry out the job more effectively and efficiently

    PREFERRED KNOWLEDGE & QUALIFICATIONS:    

    Good working knowledge of document formatting, creating presentations, and webinar management.
    Experience in working remotely with geographically dispersed teams; strong interpersonal and cross-cultural skills.
    Positive, can-do attitude with a strong inclination towards serving others and teamwork.

    TRAVEL AND WORK REQUIREMENTS

    This role is to be remote/home working. The person in this role must have the ability and willingness to work flexible hours (including early morning or late-night calls) when necessary to accommodate time zone differences between self and manager and other colleagues supported
    The position requires ability and willingness to travel domestically or internationally up to 5% of the time

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    Use the link(s) below to apply on company website.  

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  • Global Product Manager, Credit, VisionFund International

    Global Product Manager, Credit, VisionFund International

    Key Responsibilities

    Product Management and strategy:

    Develops Product Mix and Pricing Strategy analysis and reporting tools to work with MFIs so product focus, number and pricing all contribute to competitiveness, acceptable risk profile, growth, scale and profitability.
    Uses available information / data sources (BBI) to develop data insights on areas of retention, new vs renewal, loan size, secured vs unsecured, etc. to assist MFI to improve product and services
    Creates quarterly reports that capture lessons learned, track key reporting indicators and show progress on TA, pilots, roll outs and scaling activities.

    Product Development:

    Collaborate with cross-functional teams to conceptualize, develop, test, and launch new financial systems and products in the field.
    Develop a Human Centered, Product Development process framework as a guideline for MFIs to build on and develop their own process in alignment with global standards and policy.

    Monitoring and Evaluation of Client Experience and Satisfaction

    Evaluates Clients potential and market surveys:

    Evaluates feedback from existing client´s surveys and explore opportunities for product enhancements.
    Based on needs assessment, supports MFIs in creating client´s surveys and other feedback mechanisms.

    Evaluates customer satisfaction and competition, providing recommendations to improve customer experience:

    Monitors customer satisfaction level vs standards, complaints and customer relationship management and analyse customer service across different channels (Call Centre, Branch Operations, Digital/Mobile) of MFIs to provide recommendation to improve customer experience.

    Knowledge Management and VFI positioning:

    Support in positioning VFI as a leader in Financial Inclusion by participation in industry´s forums and knowledge sharing events.
    Create knowledge management content for a broader audience based on successes and lessons learned from different projects and initiatives.

    Required

    Training related to Product Management, Product Development and/or Marketing, Data Analysis.
    Formal or informal training in Credit Risk Management
    Extensive working experience of minimum of 10 years in a Microfinance, Financial Inclusion environment.
    At +/-5 years of management experience in roles of credit product development and management in Financial Inclusion institutions, at least 2 of those years in senior management roles.
    Experience working in a multinational and multicultural environment with proven cross-cultural effectiveness
    A strong understanding of credit products, risk assessment, and credit risk management.
    Financial Acumen: Proficiency in financial concepts, market trends, and credit market dynamics.
    Successful record of working in Cross-Team Collaboration, leading and influencing teams across different functions.
    Good written and verbal communication skills and strong at influencing.
    Excellent planning, monitoring and organization skills.
    Ability to analyse, recommend solutions, mentor and guide people
    Must be able to simultaneously manage multiple priorities, projects and stakeholders
    Strong data analysis skills, digital literacy and creating high quality reports
    Knowledge of best credit standards / practices within the microfinance industry.
    Excellent written and verbal English fluency.

    Preferred

    Master’s degree or higher in areas related to economic and social development, inclusive finance or related.
    Advanced studies, training or certification in Human Centred Design methodologies for Financial products and services.
    Experience in projects involving Capacity Building is a plus.

    Languages and Travel 

    A second language, French or Spanish with good verbal command is preferred.
    Ability to travel up to 25% of the time.

    Apply via :

    .wd1.myworkdayjobs.com

  • Project Manager- Big Dream Program in Turkana County 


            

            
            Project officer- Livelihood and Resilience 


            

            
            Project Officer – WASH & Construction

    Project Manager- Big Dream Program in Turkana County Project officer- Livelihood and Resilience Project Officer – WASH & Construction

    Project Overview:

    The Big Dream to End Child Marriage is a transformative initiative spearheaded by World Vision Kenya, designed to tackle the deep-rooted causes of child marriage across multiple counties. This program ensures that all children, especially girls, are protected from harmful practices like child marriage and empowered to shape their futures with confidence and dignity.​

    Job Purpose:

    The position holder will provide robust programmatic and technical management support, guiding the implementation of the Big Dream Program in Turkana County. This role focuses on empowering households to protect, nurture, and support children—especially girls—against child marriage and all forms of abuse, thereby promoting child well-being aligned with the National Office Strategy. Key responsibilities include overseeing and optimizing the program’s impact in areas of Food Security, Education, Wash, Social Norm, Livelihood & Economic Empowerment, and Child Protection and Participation. This will involve ensuring effective, timely, and high-quality implementation of activities, actively engaging with community and government stakeholders, and providing leadership in building resilient, child-safe communities where all children can thrive.

    To effectively communicate World Vision’s Christian ethos and demonstrate a quality of spiritual life that serves as an example to others.

    Project Management

    Ensure proper coordination, strategic planning, effective implementation, rigorous monitoring and thorough evaluation of the Big Dream interventions within the designed project areas.
    Provide ongoing technical support and leadership to Project Officers, M&E Officers, Wash Officers, Accountant and drivers, empowering them to successfully manage and implement project activities in alignment with program goals and objectives.
    Ensure monitoring all project activities closely to ensure they are executed on time, within the outlined schedule, and in adherence to budget constraints. Conduct regular reviews of project status to make adjustments as necessary to stay on track.
    Ensure that the project interventions are integrated with the Technical Programmes and cross cutting themes.
    Ensure identification of local      needs   and       resources            and       take appropriate programming measures.
    Ensure mainstreaming of cross-cutting issues like gender equity, climate action, environmental care, advocacy, and disability inclusion into all facets of project planning and implementation.
    Identify and assess local community needs, assets, and resources, utilizing this knowledge to guide appropriate, responsive programming strategies that address specific community challenges.
    Establish clear operational priorities and measurable performance targets for field staff, closely tracking their progress to ensure alignment with the overall program vision.
    Ensure that project initiatives meet or exceed planned outcomes and are implemented in full compliance with WVK, the donor and other relevant partnership and international standards and guidelines.
    Oversee project initiatives to ensure they exceed expected outcomes, adhering fully to World Vision Kenya, donor, and other partnership standards and international guidelines.
    Ensure that managerial, administrative, and financial procedures comply with World Vision and donor guidelines, policies, business processes.
    Ensure all project operations adhere strictly to World Vision and donor policies, administrative procedures, and financial guidelines, safeguarding transparency and accountability at all stages of project management.
    Serve as the official contact person and provide overall project management and strategic direction for the project in Turkana.

    Design Monitoring, Reporting and Evaluation

    Spearhead the development of the project design in your coverage area, ensuring all elements align with World Vision Kenya (WVK) and donor guidelines, standards, and objectives for maximum impact and compliance.
    Work closely with the Monitoring, Evaluation, Accountability, and Learning (MEAL) Coordinator and Officer to guide all project tracking and assessments, including baselines, progress assessments, and evaluations, to ensure they meet donor requirements and inform adaptive project management.
    Ensure and drive the timely, effective execution of all project interventions to ensure successful achievement of outcomes, outputs, and intended impacts, fostering alignment with program strategic goal.
    Ensure efficient and appropriate utilization of all budgeted resources, overseeing financial management to avoid overspending or underspending while maximizing the program’s impact.
    Implement and monitor adherence to relevant business processes, standards, and guidelines in accordance with donor requirements, ensuring consistent quality and compliance throughout the project lifecycle.
    Lead the project to achieve satisfactory financial and operational audit results by implementing activities aligned with best practices and established policies, ensuring transparency and accountability.
    Ensure all project activities are executed and evaluated in strict compliance with WVK and donor standards, providing a foundation of quality and accountability.
    Guide Project Officers in establishing effective complaints and feedback systems, facilitating timely responses to beneficiary concerns and fostering trust and responsiveness within the project.
    Ensure that an effective and participatory and effective M&E system is established in a decentralized manner.
    Establish a robust, decentralized Monitoring and Evaluation (M&E) system to capture accurate, real-time data that drives project improvement and accountability.
    Ensure that, in general, project monitoring arrangements comply with the project agreement and, in particular, the provisions of this agreement are fully observed in the design of project M&E.
    Ensure quality Bi-weekly, monthly, quarterly, semi-annual and annual reports are compiled and submitted in a timely manner in line with the donor requirements.
    In collaboration with the Communications team, produce context-specific, high-quality documentation of best practices and key lessons learned for internal learning and external reporting.
    Work with the DMEAL Coordinator to organize and facilitate effective reflection and learning sessions at the county level, enabling adaptive management and continuous improvement in project implementation.

    Capacity Building

    Identification and sharing of capacity building gaps among project staff, communities and partners.
    Lead the project in capacity building initiatives for staff, communities and partners to enable them effectively advocate for and implement project interventions.
    Ensure ongoing coaching and mentoring of project staff in order to ensure that they are able to perform and achieve the desired results.

    Advocacy, Engagement and Networking

    Act as a primary representative of the project in Turkana with donors, Government of Kenya officials (both National and County levels), private sector entities, civil society groups, and faith-based organizations. Build and maintain productive relationships to support project success and sustainability.
    Ensure close working relationships with relevant government line ministries and like-minded partners, ensuring alignment and collaboration for the effective execution and impact of project initiatives.
    Keep project beneficiaries and partners informed of all relevant government laws, policies, and budgets affecting technical aspects of project implementation, promptly communicating any policy changes that may impact project activities.
    Ensure effective drive of community engagement and empowerment efforts, mobilizing community groups, youth, and children to advocate for accountability from local and national governments. Utilize advocacy frameworks such as Citizen Voice and Action (CVA) and Child Protection Advocacy (CPA) to build grassroots momentum and strengthen government responsiveness to community needs.
    Actively participate in county-level technical working groups, contributing insights, sharing project learnings, and influencing policies or strategies that support project goals and address local needs, fostering evidence-based policy development and adaptation.

    Resource Mobilization

    Map resource mobilization opportunities at local level and develop concepts and proposals in collaboration with the Cluster, Regional and National office teams.
    Mobilize the community for community contribution for project interventions.
    Facilitate successful donor visits.
    Ensure organizational visibility at the county level and beyond.
    Perform any other duty as may be assigned by supervisor or designee from time to time.
    Participate and contribute in committees and task forces which you may be appointed to
    Participate and lead devotions as appropriate

    KNOWLEDGE/QUALIFICATIONS FOR THE ROLE:

    ​A minimum of a Bachelor’s Degree in Social Sciences preferably in child development, humanitarian aid/development, child rights, public policy, law, sociology / social work or other related field (A bachelor’s degree in Education and experience working in child protection: including child protection program design, implementation and monitoring will be considered)
    A degree in Social work, Anthropology, Project Planning and Management, Agriculture/Agricultural Economics or a closely related field from a recognized University with relevant work experience working with International non-governmental organizations will be considered.
    Must have a minimum of five years’ experience with regards to the designing, planning, and implementation; supervising and reporting on integrated development project
    A good understanding of International, Regional and National framework on human rights for women and children such as Convections on the Rights of the Child, Convention for the Elimination of all forms of Discrimination Against Women, Africa Charter on the Rights and Welfare of Children, Prohibition of female Genital Mutilation Act, Children Act among others.
    Experience in GBV/FGM projects at community level with proven leadership experience.
    Experience in working with partners including State Department of Gender affairs, Ant FGM Board, Children Department, local organization (CBO, FBO).
    Good understanding of State Department of Gender affairs, Ant FGM Board, Children Department, Child Protection, GBV/FGM programming models, standards and guidelines, Child protection Information Management guidelines and Systems.
    Good understanding and working experience of Advocacy Approaches and referral systems.
    Experience supporting strategic programme development including successful proposal development for humanitarian donors
    Strong evidence of good interpersonal and communication skills
    Budgetary and financial management skills
    Highly flexible and organized, able to manage multiple, simultaneous demands and willing to take on new tasks on an ad hoc basis
    Ability to work both on own initiative and as part of a team in a high-pressure environment while adhering to deadlines
    Proficient in written and spoken Kiswahili and English.
    Notable experience of deployment in response to rapid and slow onset emergencies, including in a programme lead role
    Good computer skills in Ms. Office (Excel, word, PowerPoint), Skype, etc.

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    Use the link(s) below to apply on company website.  

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  • Regional Security Advisor 


            

            
            Driver – Niche Project (Open to Local Residents of Wajir County) 


            

            
            Driver (Open to Local Residents of Narok County) 


            

            
            Senior Director – Resource Management

    Regional Security Advisor Driver – Niche Project (Open to Local Residents of Wajir County) Driver (Open to Local Residents of Narok County) Senior Director – Resource Management

    Key Responsibilities:

    To support the Regional Office in ensuring that security directives as received from SDO (Senior Director Operations), RSD (Regional Security Director), and SSR (Security Safety, and Resilience) are realized at National Office level across the EA (East Africa) region and that security capacity is built, monitored, and maintained within each national context. Lead in the optimization of organizational security and the mitigation of operational risks for ministry effectiveness by working with the RSD and National Security Managers on security systems and mechanisms for institutionalizing an organizational culture and practice of safety and security.

    MAJOR RESPONSIBILITIES

    Capacity Building and Technical Training

    Coordinate the assessment and implementation of SSR mandated Core Security Requirements at NO (National Office) level and develop capacity building plan for security management based on local security risk assessments.
    Implement Security Awareness In National Theatres (SAINT) training for all staff operating in red and orange-rated areas.
    Provide support to RSD in the implementation of SRMT training for each NO (National Office) in the region.
    In coordination with CSMs and SSR, drafts an annual training plan for the EAR (East African Region), including SAINT, SRMT, IMT, CMT, Drive Safe, and First Aid, provides support in training facilitation, and maintains training records.

    Security Operations

    Work with National Directors, Regional Security Director and Field Security managers/ Directors to: carry out Security Risk Assessments as required/directed. Update Country Risk Ratings as needed. Provide input and support to management in crises and critical incidents. Conduct security investigations as and when needed. Stand in for FSM/Ds when on leave/ under recruitment.
    Liaison with a security service provider at World Vision Karen complex and ensure compliance with security standards and protocols.

    Planning

    Under guidance from the RSD (Regional Security Director), assess if Security Risk Assessments, Country Risk Ratings, and Core Security Requirement standards, training, processes, and procedures are completed in accordance with current Office of Corporate Security guidelines and training.

    Networking and External Liaison/Engagement

    Assist in building NO (National Office) capacity to effectively participate in NGO (Non-Govermental Organizations) security networks and ensure information from these groups is disseminated according to agreed protocols.
    Build ongoing networks for sharing security information and coordination in conjunction with the RSD.

    Reporting and Documentation

    Support RSD in the development of security reports to the Region and Office of Corporate Security.
    Follow up on security incidents as directed and ensure reports are generated in accordance with World Vision International Security Policy.
    Support RSD in the collection, analysis, and dissemination of security information.

    REQUIRED EXPERIENCE, KNOWLEDGE AND QUALIFICATIONS

    At least 5 years of experience in a proven security or emergency service field (public, private, and government or NGO sectors in military, security, or law enforcement services).
    Operational experience.
    Training delivery/Capacity building experience.
    Strategic Managerial experience.
    Minimum three (3) years of experience working with UN Agency/NGO.
    Radio and/or Satellite phone communications experience, operations, and management.
    Bachelor’s degree or equivalent experience.
    Police/Law Enforcement or military training.
    No previous criminal record or convictions.
    Confirmed employment is contingent on him/her passing the HEAT training course within 90 days of employment (probation period).
    Demonstrated project management skills and the ability to work effectively under pressure (particularly in a crisis situation).
    Ability to communicate well in English (verbal and written) – particularly in a crisis situation.
    Valid Passport and Driver’s License.
    First Aid qualified.
    International and local travel will be required.

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  • Operations Assistant II 


            

            
            Emergency Communications Readiness and Response Advisor

    Operations Assistant II Emergency Communications Readiness and Response Advisor

    JOB PURPOSE:

    The Operations Assistant position ensures that the Global Programmes & Resources (GPR) Team are able to deliver on its strategic priorities and contribute effectively to the WV Partnership’s Global Strategy by providing administrative support to the teams / sectors within GPR. The Operations Assistant will work with the staff across the GPR group providing support in areas of coordination, administration, scheduling, planning, on-boarding, and reporting.

    KEY RESPONSIBILITIES:

    40% – Manage the administrative support for the operations of three teams within the Global Programmes & Resources group: Education, Child protection and other stakeholders.
    40% – Information management support in collaboration with Knowledge Management (KM) Advisor.
    10% – Procurement and Budget/Finance support to the broader GPR Team
    10% – Other duties as needed

    KNOWLEDGE/QUALIFICATIONS FOR THE ROLE

    Bachelor’s degree, preferably in Communications, International Development, Leadership or other related fields.
    Excellent command of the English language, verbal and written communication skills.
    Proficiency in the following applications: Office 365 Applications (MS Word, Excel, Outlook, PowerPoint, Teams, Visio, etc.)  Adobe Professional, Zoom, Mailchimp, Poppulo, or Canva.
    3-5 years of administrative support experience in a global, multi-sectoral and multi-national organization is strongly preferred.
    Strong organizational & follow-through skills; good analytical and problem-solving aptitude.
    Proactive attitude, ability to contribute to finding solutions and working to address supported teams’ needs.
    Excellent project management skills with keen attention to detail and focus on delivery.
    Experience with writing reports, summaries, briefs and newsletters.
    Proven experience with managing calendars and schedules, setting up & running virtual meetings, organizing & supporting in-person events across all time zones.
    Experience in working with diverse and multicultural teams; proven ability to communicate with people from various organizational levels.
    Resilience and ability to work independently in a fast-paced environment with competing priorities and multiple stakeholders.
    Diligence and ability to focus on repetitive technical tasks with the process improvement aptitude
    Solution-oriented and with ability to offer insights to carry out the job more effectively and efficiently

    PREFERRED KNOWLEDGE & QUALIFICATIONS:    

    Good working knowledge of document formatting, creating presentations, and webinar management.
    Experience in working remotely with geographically dispersed teams; strong interpersonal and cross-cultural skills.
    Positive, can-do attitude with a strong inclination towards serving others and teamwork.

    TRAVEL AND WORK REQUIREMENTS

    This role is to be remote/home working. The person in this role must have the ability and willingness to work flexible hours (including early morning or late-night calls) when necessary to accommodate time zone differences between self and manager and other colleagues supported
    The position requires ability and willingness to travel domestically or internationally up to 5% of the time

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  • Regional Director of Credit Risk, VisionFund International 


            

            
            Leadership Recruiter

    Regional Director of Credit Risk, VisionFund International Leadership Recruiter

    Major responsibilities

    MFI Policies

    Approve MFI credit policies, products,  aligned to the VFI Network Credit Policy, new product rollouts, pricing, concentration limits, within the authorities established in the VFI Credit Risk Framework.
    Manage the delegation letter renewal, and certification tracking of all MFIs compliance to the VFI Network Credit Policy throughout the portfolio MFIs, working closely with the Regional Teams.
    For MFIs which are not yet certified, overhaul and realign MFI Credit Policies with the aim of all MFIs being certified against the VFI Network Credit Policy.
    Maintain the VFI central repository of approved credit policies, products, exemptions, concentrations, products and change tracking.
    Periodically cross check policies which MFIs or regional teams have approved, for compliance to the VFI Network Credit Policy.

    Capacity Building

    Mentor and coach MFI Risk managers on:
    Risk appetite statements (aligning on minimum standards, how to report on them and track against actuals
    Reporting to their senior leadership team and Board Asset and Risk committees, using the minimum reporting standards of VFI
    How to analyse and interpret the reports
    Writing clear policies, and products, so that MFIs grow in maturity
    Conduct quarterly MFI Credit Risk Policy and Products Committee meetings and train MFIs in the level of authority they have according to the VFI Credit Risk Management Framework.
    How to adjust a product or policy to mitigate risks while still achieving the MFI’s objectives.

    Credit Risk Reporting

    Analyse and report on key credit risks in portfolio countries and each month, meet with the Regional Director to present the analysis and interpretation. Maintain meeting minutes, and action tracker.
    Track pilots against limits and end dates and prompt MFIs to resolve discrepancies, escalating to Regional Director as required.
    Support the Director of Credit Risk in data analysis, data cleaning and report preparation for VFI Credit Risk reports.
    Identify and escalate breaches to approved limits. Liaise with BBI to correct any mis-reporting.
    Recommend ‘on watch’ portfolio classification in MFIs under responsibility, and monitor progress to resolving issues.

    Knowledge, skills and experience 

    Required

    University degree, preferably in banking or business administration
    5 years experience in regional and/or global roles in microfinance with MFIs in different contexts
    2 years technical experience in Credit Risk, MFI internal controls, policies and credit products and processes 
    Experience living and working cross culturally
    Effective in written and verbal communication in English
    Excellent skills in excel
    Computer literacy and ability to analyse microfinance data

    Preferred

    10 years experience in microfinance or financial services
    Spanish language skills, to advanced/business level
    Experience in Credit Risk oversight and reporting
    Experience as microfinance practitioner / manager, and track record in producing good credit performance

    Languages and Travel 

    Expected travel is 4 trips per year.
    Willingness to travel internationally, potentially up to 25% of the time is preferred.
    Able to work from home

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  • Digital and Innovations Specialist

    Digital and Innovations Specialist

    The Role:

    The Digital Innovations Specialist will drive the adoption and implementation of advanced digital technologies within the organization. This role focuses on identifying emerging technological trends and opportunities to enhance business processes and improve customer experiences. The specialist collaborates with cross-functional teams to design and execute digital transformation strategies, ensuring that the organization remains competitive in a rapidly evolving technological landscape. This includes leveraging data analytics, artificial intelligence, and other cutting-edge tools to streamline operations, boost efficiency, and foster a culture of innovation.

    In addition to technological expertise, the Digital Innovations Specialist must possess strong project management and communication skills to effectively manage change and foster collaboration across various departments and sectors. S/he will play a crucial role in building the capacity of staff on new technologies, promoting a forward-thinking mindset, and ensuring that digital initiatives align with the organization’s overall goals and objectives.

    The incumbent will be involved in all phases of the design, development, and implementation of technology solutions throughout the business case and development life cycle processes. The job holder will be expected to collaborate with other IT professionals to determine if solutions currently exist (internally or externally) or whether new solutions are feasible and determine how such solutions will impact existing work processes and systems.

    Key Responsibilities:

    Digital Innovation, Planning and Integration

    Design and implement robust APIs (Application Programming Interfaces) to seamlessly integrate our systems with other relevant planforms.
    Participates in short-term planning sessions with a customer to implement process improvement within an assigned area.
    Develops and assists in the presentation of business cases through the capability management process.
    Serves as the link between the business, third-party vendors, and the IT technical team.
    Coordinates and ensure collaboration amongst the different Digital and Innovation teams across projects.
    Partners with program staff to prioritize and support integration and evolution of Digital solutions in improving program implementation.
    Collaborates with Procurement to ensure D4D purchases are in line with WVS standards and in compliance with donor requirements.
    Contributes to the budget preparation for expenses related to relevant digital and innovation devices and software.

    Business Requirements Documentation & Consulting

    Assesses client needs utilizing a structured requirements process (gathering, analyzing, documenting, and managing changes) to assist in identifying business priorities and provide advice on options.
    Analyzes customer’s operations to understand their strengths and weaknesses to determine opportunities for improvements.
    Facilitate brainstorming and innovation sessions to cultivate a culture of creativity and collaboration across teams, driving innovative solutions within the organization Assists with the drafting of proposals for evaluation by appropriate users and managers.
    Participate in identifying business needs and propose well-researched ideas (by maintaining up-to-date knowledge of technology products) for new or improved systems and solutions that assist in meeting World Vision objectives.
    Liaise with vendor, the cloud systems administrator and coordinate existing and new software developments by providing SDLC technical recommendations and guidelines that will ensure their quality or adherence to World Vision corporate standards and tools; manage their reliability where hosted – Amazon AWS or other hosting environments; assure vendor LTAs and SLAs providing support to solutions currently hosted in these environments.
    Negotiates agreements and commitments by facilitating communication between business unit(s) and IT from the initial requirements phase to final implementation phase of projects.
    Create and maintain technical documentation for code, APIs, and system architecture.

    Data Analysis, Protection & Processing Oversight

    Leverage technical expertise in data models, database design, data mining, and segmentation techniques to inform decision-making and enhance digital services.
    Develop data visualization dashboards for real-time performance monitoring.
    Oversee and manage data protection compliance end-to-end, covering the entire information management cycle from data collection to secure data removal.
    Collaborate closely with the WV Data Protection Officer to ensure compliance with data protection regulations and best practices.
    Conduct regular audits and risk assessments to identify vulnerabilities and implement necessary safeguards.
    Understand, monitor, and analyze various scripts provided by third-party vendors.
    Proactively monitor data processing workflows for anomalies and implement corrective actions

    Training, Learning & Development

    Lead the process of conducting a training needs assessment for digital solutions
    Provides documentation, training, and guidance for digital and innovation clients
    Establish training content (webinar/documents/video) and facilitates online and onsite training for all deployed digital solutions including the use of VR technology.
    Assess and analyze Digital training needs. Provide capacity building (training, coaching, on-the-job support, etc.), remotely or on-site, to staff and partners in Digital and Innovation-related areas to ensure efficient and consistent adoption and use of Digital applications.
    Provide technical inputs for proposal development
    Support digital platforms operationalization.
    Support the Response Innovation Lab with ecosystem mapping of innovations an updating digital tool
    Support WV Somalia with digital platforms like the Capacity Solutions Platform to maintain the partner database

    Digital Assets Management

    Deploy, configure, and maintain Digital and innovation devices based on the WVS technology.
    Evaluate user needs and system functionality to ensure that Digital devices meet required needs.
    Oversee the IT assets management system.
    Generate and distribute various reports, including compliance reports on current assets and their status;
    Ensures all devices used in Digital and Innovation projects are well accounted for during the inception, tagged, and well documented within the IT Assets database.

    Digital Solutions Technical Support

    Front-End and back-end Development: Collaborate with UI/UX designers to implement user-friendly interfaces using JavaScript, CSS frameworks, Vue.js, and Nuxt.js.
    Code Optimization: Identify and resolve performance bottlenecks and ensure code quality through code reviews and best practices.
    Integrate third-party APIs and services as needed to enhance application functionality.
    Write unit and integration tests to ensure the reliability and stability of applications.
    Participates in the deployment of new or upgrade digital solution projects, including assisting co-workers and vendor partners.
    Ensures timely and quality service delivery, technical support, and advice to user requests for Digital solutions and devices.
    Collaborate with the WV Karen Cloud Services Administrator to ensure the health, security, and efficiency of the cloud environment.

    Essential:

    Bachelor’s degree or in Computer Science, Information Systems, Innovation Management or another related field.
    4-5 years of relevant technical or business work experience or innovation management.
    Proven experience as a Full Stack Developer, with expertise in MongoDB, NoSQL, Express JS, Node.js, JavaScript, CSS frameworks, Vue.js, and Nuxt.js.
    Strong knowledge of web development principles and best practices, including experience with version control systems (e.g., Git) and agile methodologies.
    Experience with version control systems (e.g., Git). Familiarity with agile development methodologies.
    Experience in developing applications for use in Health and Humanitarian settings including EMR, data collection
    Working knowledge of business operations and systems requirements processes
    Excellent communication skills with ability to engage and coherently communicate with internal and external stakeholders. Effective in written and verbal communication in English
    Demonstrate depth of Business Enterprise Knowledge
    Deep understanding of technology innovations (e.g. mobile apps, blockchain, artificial intelligence, coding)
    Proven track record in driving projects – effectively delivering impactful elements of projects in a fast-moving environment, ideally for new businesses, new business models, startups
    Proven track record in digital product development including successful design, implementation, and scaling of innovative digital solutions especially in a fragile context
    Able to generate new and original solutions to complex problems and to use human-centered design and systems thinking methodologies for problem-solving.
    Proficiency in process automation tools (Power Automate, Uipath, Zapier)
    Proficiency in database technologies e.g.  MySQL, PostgreSQL, RDBMS and data analytics tools (Power BI, Tableau)
    Ability to effectively drive business, culture, and technology change in a dynamic and complex operating environment.
    Ability to relate the technical issue to a largely non-technical audience
    Technical certification in one or more IT disciplines or technology. E.g. Certified Business Analyst, Data Analytics

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    .wd1.myworkdayjobs.com