Company Address: Address World Vision Kenya, Karen Road, off Ngong Road, P.O. Box 50816-00200,Nairobi,KENYA

  • Senior Advisor – Security Training 

Humanitarian Cash Programming & Market Systems Advisor

    Senior Advisor – Security Training Humanitarian Cash Programming & Market Systems Advisor

    Key Responsibilities:
    The Security, Safety & Resilience (SSR) group combines the key people risk and resilience functions of staff care, safety, security, organizational resilience, fleet management, and employee relations/staff conduct into a single forward-looking business unit. SSR focuses on ensuring that people are at the center of risk and resilience practice; while also creating agile, innovative, and dynamic ‘end to end’ security, safety, and resilience solutions across the organization.
    The Senior Advisor – Security Training, is part of the realigned Development and Capacity team which is progressively reimagining how we deliver ‘people risk’ learning and training solutions to the organization and developing internal capacity in SSR.  This senior global role is focused on all aspects of ‘security training’ development and delivery of blended (instructor lead & e-learning) targeted training and learning solutions that prepare staff and leaders to operate in dynamic, fragile, and insecure operational environments. The role holder is also expected to work collaboratively with the group Director and other senior staff in the ongoing development of learning needs assessments, innovative learning design, appropriate delivery methods, and impact measurements – creating an agile and engaging learning journey for SSR staff, and collaborating with regional leads to deliver innovative learning solutions across key areas of delivery. The role will focus on clear learning needs assessments, gaps analysis, training ROI, and impact measurements for security training across the organization.
    The position has multi-faceted leadership responsibilities but with a clear operational focus on the delivery of targeted security training programs for staff operating in medium/high-risk environments. World Vision operates a model where interdisciplinary ‘Integrated Security Teams’ (IST’s) deliver holistic operational and training solutions, the Senior Advisor – Security Training will be a key senior member of the global team.  
    Key Responsibilities
    Safety & Security Training Development and Delivery

    Collaborate with the Senior Director of Security and wider ‘Security Group’ to identify training needs, skills gaps, and key learning outcomes related to security operations in high-risk environments.
    Drive the development of a blended organisational ‘security training’ program (face-to-face, e-learning & m-learning) with targeted learning solutions that prepare staff and leaders to operate in insecure, fragile, and dynamic operational environments.
    Ensure training participation in the Regional ‘Integrated Security Teams’ (ISTs); providing training design and delivery expertise to mitigate identified security risks and assist with operational security management as required.
    Act as the senior Development & Capacity representative on the Global IST (GIST).
    Daily management of Global Advisors ensuring the delivery of high-quality ‘risk-based’ security training focused on mitigating risks in operational contexts.
    Development of clear learning needs assessments, gaps analysis, training ROI, and impact measurements for all security training.

    SSR Functional Training Development

    Assist the Director DevCap, in collaborating with Regional functional leads to co-create learning strategies, innovative learning solutions, and agreed training measurements.
    Assist the Director DevCap in supporting the development of context-appropriate learning solutions and delivery methods for Regional and Field Offices to strengthen local capacity in key SSR functional areas. 

    SSR Capacity Development

    Assist in the development of coaching, mentoring, and career development practices for Global & Regional SSR staff.
    Collaborate with Regional IST and Global IST to identify talent and facilitate career development pathways in collaboration with functional leads.
    Assist in the design of ‘learning journeys’ for SSR staff that identify skills gaps, career aspirations, and organizational capacity requirements. 
    Identify opportunities to upskill and reskill staff as required.
    Assist in the development of agile and targeted instructional design methodologies that embody an ‘inclusion’ approach.

    Regional/Security Group Operation Support

    Support the Global & Regional ISTs and wider SSR Security Group with operational deployments where/if required.

    KNOWLEDGE, SKILL AND EXPERIENCE
    Required Education, training, license, registration, and/or
    Certification

    Associate/Bachelor Degree (or equivalent experience) in one or more of the following: Education/Professional Education, Training, Human Resources, Organizational Development, Security Management, Risk Management, Strategic Studies, Law, Disaster Management, International Studies, or significant industry experience.

    Required Professional Experience

    Minimum of 10 years working internationally in a complex global organization, ideally with experience in an INGO setting.
    A firm understanding of humanitarian security risk management that will inform a balanced approach in relation to staff security training for high/medium risk deployment.
    Experience developing learning strategies, needs assessment, gaps analysis, instructional design, and learning metrics ideally in an NGO, UN, Military, Law Enforcement, or Emergency Services environment.
    Understanding of L&D (Learning and Development) and capacity-building practices, challenges, trends, and accepted practices within the humanitarian sector.
    Instructional design, coaching, facilitation, and training skills are preferable.
    Ability to operate effectively and responsively in a fast-changing, ambiguous environment and deal with high-pressure situations calmly with energy and resilience while managing multiple priorities and deadlines, often with sporadic and conflicting information.
    Demonstrated understanding of adult learning concepts and principles and contemporary learning and development practice and demonstrated strong instructional skills.
    Solid interpersonal, negotiating, and networking skills. Strong analytical, organizational, and problem-solving skills.
    Ability to work under pressure.   

    Required Language(s)

    Highly proficient in written and verbal communication in English. Additional language skills desirable – French, Spanish, or Arabic.   

    Required travel and/or work environment accommodations

    The position requires the ability and willingness to travel internationally up to 33% of the time and could include travel to high-risk locations with minimal notice.

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Program Coordinator – Capacity Building and Systems Strengthening 

Monitoring Evaluation Accountability & Monitoring (MEAL) Officer 

Technical Specialist – Livelihood and Resilience 

Program Manager

    Program Coordinator – Capacity Building and Systems Strengthening Monitoring Evaluation Accountability & Monitoring (MEAL) Officer Technical Specialist – Livelihood and Resilience Program Manager

    Key Responsibilities:
    Program Support

     Support LIPs to work with the Department of Children Services to strengthen the use and reporting using the Child Protection Information Management System. (CPIMS)
    Support LIPs to do assessment and identification of organizational capacity gaps and support them to address the gaps.
    Support LIPs in the annual capacity needs assessment for implementing partners to track progress and ensure that areas of concern are addressed.
    Promote identified evidence-based organizational capacity strengthening tools, methods or approaches for the LIPs to use in addressing identified capacity gaps.
    Support capacity strengthening to partners through trainings, workshops, facilitate group interactions as well as accompaniment through regular communication via email, telephone and site visits to support the successful implementation of system strengthening project activities across implementing partners.
    Coordinate and monitor financial and material resources relevant to achieve the assigned project outcome through planning and oversight to ensure efficient use of project resources.

    Monitoring, Evaluation, Learning and Reporting

    Work with the MEL to ensure availability of data collection and reporting tools
    Coordinate dissemination of all project deliverables (technical assistance, technical reports, training curricula) in accordance with WVK, USAID, PEPFAR and GOK requirements.
    Ensure documentation of best practices and innovations for donor engagement
    Coordinate in the dissemination of best practices in capacity building and system strengthening and the implementation of approaches/models among the partners.
    Work closely with the Project management and technical leads to assign realistic targets and budget to LIPs for all required and customized indicators.
    Participate in monthly, quarterly and annual reviews with program teams, LIPs and stakeholders
    Ensure timely preparation of periodic reports and project documents in line with the donor and World Vision standards.

    Advocacy, Partnerships, Engagement & Networking

    Mapping of other stakeholders at the county, sub county, ward level and to leverage on what the project will be providing and create synergy informed by a clear referral pathway.
    Participate in related Technical Working Groups (TWGs) at County levels
    Conduct County government engagements to influence budgeting
    Establish partnership with private sector and County players to leverage OVC and AGYW services.

    Others

    Perform any other duty as may be assigned by supervisor or designee from time to time
    Participate and contribute in committees and task forces as required.

    KNOWLEDGE/QUALIFICATIONS FOR TE ROLE

    A bachelor’s degree in Public Administration, Public Health, Social sciences, Business Administration, Organizational Management or Leadership, or equivalent degree
    A Master’s degree in a relevant field is an added advantage
    Proficient in MS Office packages (Excel, Word, PowerPoint), Web Conferencing Applications, information and budget management systems, knowledge-sharing networks.
    Minimum of 4 years’ professional experience in areas of capacity development, and organizational systems strengthening. 
    Experience in partnership strengthening with a focus on vulnerable populations especially orphans and vulnerable children, youth and women and experience in the field of OVC & DREAMS is preferred.
    Relevant grant management experience, especially for USG or other public donors, a plus.
    Experience working with stakeholders at various levels including but not limited to National and County government actors, LIPs, civil society, healthcare providers and social service providers.
    Experience using MS Windows and MS Office packages (Excel, Word, PowerPoint)
    Experience in project design and proposal development. Experience in writing content for proposals.
    Knowledge of capacity strengthening best practices.
    Experience with program monitoring and evaluation and analysis.
    Experience and skills in networking and relations with donors, peer organizations, and faith-based and civil society partners. Understanding of partnership principles.

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Regional Director, Resource Development & Partnerships- SAR

    Regional Director, Resource Development & Partnerships- SAR

    Major Responsibilities
    Stratgic Oversight, Resource Development 

    Lead the Southern Africa Regional Resource Development efforts in alignment with the global strategy to drive growth across current, new and emerging markets. This may include corporates, bilateral and multilateral partnerships, major foundations, private public partnerships, and grants/contracts. 
    Lead the field Resource Development teams through adaptive leadership and establish team cohesion and growth.
    Utilize networks and intelligence to gather information on the rapidly changing donor landscape with an eye for trends, patterns and potential scenarios.
    Initiate analysis of bilateral or multilateral donor portfolios with Support Office and Global Centre colleagues to extract critical insights for the Southern Africa region; develop actions and initiatives that support the region in responding to them
    Explore alternative sources of income and mutual partnerships to address significant challenges in the region (e.g. Green Climate Fund, Adaptation Fund) through new strategic partnership with non-traditional donors and partners (esp at regional level) such as African Development Bank, ASEAN, WCS, WWF and Managing Contractors.
    Lead strategic engagement with GC/SO leadership for funding allocation/support to advance Southern Africa Regional Office (SARO) vision and SAR priorities (e.g. localization, climate change).
    Support the development of FO GAM or Resource Acquisition Business Plans for acquisition.

    Grants/Contracts Acqisition

    Provide resource acquisition and consortium leadership in line with Southern Africa regional priorities and global policies.
    Proactively engage the regional technical leads to develop evidence-based thematic approaches and targeted programs which respond to the needs of most vulnerable children in alignment with country strategies.
    Enhance the capacity of national offices to design programs aligned with major donor requirements (USAID/BHA, GAC, FCDO, DFAT, German Government, EC and ECHO);
    Engage and pre-position SAR countries with National Governmental Organisations (NGOs) and institutional donors to develop consortia.
    Develop and maintain strategic regional relationships with major bilateral and multilateral donors including EU, ECHO, USAID, BHA, UNHCR, UNICEF, WFP, UNDP, GAC, FCDO, FAO, HPF and World Vision Support Offices.
    Create performance agreements with each direct reports, matrix in national offices and conduct quarterly reviews and end of year performance appraisals.
    Lead the development, monitoring and mitigation of key risks in resource acquisition, program development and quality.
    Identify and implement continuous improvement processes for resource acquisition.

    Grants/Contracts Management Compliace
    Provide oversight and guidance for compliance management:

    Maintain visibility of acquisitions in Southern Africa, including both awards and pipeline of opportunities.
    Ensure establishment of effective reporting processes, marrying the information requirements of GC, Regional Office (RO), and FO stakeholders.
    Support FOs to achieve excellent grant management through effective use of WV tracking and reporting systems and tools, accessing support/ escalating issues with other functions as required.
    Ensure Resource Development (RD) team has visibility of serious implementation issues and audit findings, supporting FOs to resolve ongoing challenges including legal/compliance risks.
    Coach FOs to prepare for successful close out of large-scale grants.
    Organise and facilitate capacity building for performance monitoring and portfolio management of grants/contracts, including effective usage of Partnership mandated systems (e.g Horizon, Grants Health Tracker).

    Corprate Engagment/ National Resource Development

    Develop strategic pathways to engage with Public, Corporate and Private Sector donors.
    Explore new opportunities to engage including innovative partnerships and social impact investing.  
    Implement a regional approach for the FO to partner with multi-nationals in South Asia and broaden the scope and circle of supporters.  
    Lead together with the Field Offices, lead the development and implementation of market strategy, marketing activities and market segmentation across region. 
    Build FO capacity and expertise in digital marketing, social media marketing, cause marketing and customer relations management including gathering market data and analysis. 
    Together with technical leads, enable scaling up of existing best practices, tools, and materials across FOs and SO and contextualize for local adaptation

    Ensure Continous Learning, Capacity Building & Innovaton

    Support and develop innovation labs in the region in collaboration with strategic partners.
    Support FOs to identify resource capacity gaps, develop plans according to their needs, and build capacity as per plan.
    Lead the roll out of training related to acquisition capacity building (e.g. Proposal Pro); support other functional contributing capacity building training (e.g. Budgeting for Proposals, Project Logic) with Southern Africa Offices.
    Collaborate with National Directors and FO Resource Development Leads to identify capacity gaps and create effective solutions. (e.g. design thinking, negotiation, data visualization, conveying evidence effectively etc.). In consultation with RO Grants Acquisition Manager, establish and realize an action plan to address these gaps.
    Collaborate with other stakeholders and functions to develop capacity building initiatives.
    Identify, document and effectively share best practices, critical success factors of strategic breakthroughs, and lessons learned; including guidelines, tools and standards.

    Global /Regional ClimateFunds (Global Climate Fund-GCF , Adaptation Fund-AF, Global Environment- GE)

    In alignment with World Vision’s priority focus on climate action and environmental stewardship, work in partnership with the SAR Environmental Sustainability and Climate Action lead to pursue new partnerships with global and regional climate funds/social investment.
    Provide technical support for the co-creation of capture plan & proposals and supporting documentation (eg ,Readiness Programme under GCF, in line with standard operating procedures and with the quality assurance and review criteria established by the Secretariat and the objectives of the GCF more broadly)
    Build feasibility plan on becoming an Accredited Entity for respective global climate funds.
    Provide leadership and technical support to FOs in positioning for Climate Funds, and provide effective advice on quality assurance in submission processes.
    Support the preparation and review of reports, operational guidelines, tools, analytical products, presentations and other products including communications and knowledge products with respect to the Readiness Programme, including analyses of expected outcomes, as required, and incorporating lessons learned into the proposal development process.
    Contribute to the development of policies and strategies to enhance countries’ access to climate funds.
    Support in-country networking as well as regional and global dialogue and workshops to provide technical assistance with the aim of building capacity in the countries, as required.

    Knowledge andQualification

    At least 10 years’ experience in Resource Development & Acquisition with major donors, corporates, foundations
    Minimum 5 years’ in a senior managerial role with direct reporting lines
    Minimum 5 years’ experience working in the humanitarian and development sector, with experience living and working in the Asia Pacific region.
    Proven strengthen in future analytics and systems thinking
    Demonstrated record of success in acquiring funding from bilateral and multilateral donors
    Well-developed networking/external engagement experience with institutional donors and partners at a senior level
    Strong experience in building relationships and modelling self-management in a remote-based team setting
    Clear understanding of grants/contracts acquisition, risk-based management, national resource development and consortium management
    Previous experience with successful multi-million-dollar program management and oversight (USAID, EU/ECHO, FCDO, GAC, DFAT, UN agencies)
    Must have demonstrated practical understanding of the workings of major donor partners (USAID, EU/ECHO, FCDO, GAC, DFAT, UNICEF, WFP, etc), and their requirements and standards
    Experience in program leadership in diverse international contexts. Strong project management skills, with oversight to project directors and/or Chief of Party
    Proven experience in engaging high level donors to influence funding priorities, strategy and policy; engaging with governmental, NGO and other senior leaders on development issues and maintain effective partnerships; representing an organization to program partners in a highly professional manner
    Capacity building experience in project design, implementation, reporting, and evaluation
    Computer knowledge including Word, Excel, Outlook and Power Point. Solid experience with report and proposal writing

    Required Skills

    Demonstrated ability to communicate clearly and concisely, both orally and in writing, and lead presentations, training courses, and effective meetings
    Strong analytical, organizational, problem solving, time management and cross-cultural skills
    A proven track record of delivering consistent, quality results with accountability and integrity
    Able to solve complex and rapidly changing operational challenges in today’s dynamic and connected business environment.
    Ability to cope under significant pressure while maintaining healthy work life balance
    Ability to effectively communicate and negotiate with key internal and external stakeholders while maintaining effective working relationships with varied stakeholders of different academic, cultural, gender, denominational etc. background
    Digital dexterity mind-set supported by strong digital literacy

    Required Education

    University degree related to Development Studies/Business Management/Statistics/Research or International Relations required.
    Masters level attainment preferred.
    Proposal development professional courses preferred.
    Specific trainings on donor requirements e.g. OFDA, GAC, USAID, DFID, Europe Aid preferred.

    Applicant Types Accepted:Local Applicants Only

    Apply via :

    .wd1.myworkdayjobs.com

  • Administrative Officer- Disaster Management 

Communications Officer (Media Relations & External Engagement) 

Program Officer – Child Protection, Participation & Safeguarding.

    Administrative Officer- Disaster Management Communications Officer (Media Relations & External Engagement) Program Officer – Child Protection, Participation & Safeguarding.

    Key Responsibilities:
    Administrative support to Disaster Management Team

    Coordinating administrative functions and support the Directorate
    Maintain the Directors’ diaries and remind him of any appointments.
    Compiling documents for meetings that the Director attends in consultation with the responsible technical persons.
    Follow up on issues needing the Directors’ urgent attention.
    Managing callers and visitors to the Director, screen them to determine the responsible persons to handle them.
    Coordinate effective bookings on facilitation and meetings.

    Coordination of Disaster Management teams

    Liaises with the group director in developing strategic agenda for the Disaster Management Team meetings.
    Prepares an account of the meetings, taking minutes designates, and follows up on assigned action items.
    Organize joint meetings for the Disaster Management teams and taking minutes and circulating them.
    Follow-ups on outstanding issues with the field teams and Managers as assigned.
    Tracking DM staff related issues and contracting in collaboration with the P&C
    Receive, sort and distribute all incoming and outgoing mails promptly.
    Handle visitors and channel needy cases to other Directorate tams and the field teams for any possible assistance.
    Handle scanning, emails and photocopying.
    Managing of assets and office supplies for the Disaster Management teams.
    Dispatch documents to the field teams using the available effective means including electronic dispatches.
    Make international travel arrangements for the Directorate and Field Teams.
    Make domestic transport arrangements for Directorate and Field Teams
    Make reservations for accommodation and meeting venues/ scheduling of virtual meetings for Directorate and Field Teams.

    Records Management

    Maintain an updated filing system for Directorate and Field Teams (Soft and Hard copy filing).
    Update all administrative records for the Disaster Management teams on M-drive and Box. 
    Ensure availability of copies of all MoUs and Agreements on M-Drive and Box.
    Track movement of documents to and from departments/programs for ease of tracing.
    Facilitate the approval of key documents both physical and electronic.

    Engagement, Networking and Partnerships

    Maintain links with relevant stakeholders for collaboration, networking, resource sharing, material development and learning activities.
    Ensure WVK visibility and participation

          Others

    Perform any other duty as may be assigned by supervisor or designee from time to time

    KNOWLDGE/QUALIFICATIONS FOR THE ROLE

    Bachelor degree in Business Administration, Education, Community Development, Disaster management or related field.
    Must have a thorough knowledge of support services systems, including planning, reporting, and IT Knowledge
    At least 5 years’ experience in office Administration.
    Experience working in a Disaster management context
    The position holder must be a result-orientated who can manage and satisfy multiple, work demands from a various teams.
    Computer knowledge including Microsoft office (Word, Excel, power point),
    Experience in engaging with government ministries and other external partners is essential
    He /she must be a strong team player.
    Strong organizational skills, independent judgement, and the ability to be flexible as the demands and priorities change.
    Self-starter with ability to operate effectively under highly dynamic conditions.
    Ability to make judgements and decisions that may impact the office, and provide technical advice.
    Ability to maintain high level of confidentiality in handling sensitive information.
    Must be able to divide his/her attention between parallel or similar tasks and have a high level of competency that requires very little supervision.
    Ability to plan, prioritize and perform tasks for maximum effectiveness.
    Be able to gather and disseminate information in accountability and results-based manner.
    Works with team to build trust with partners and stakeholders
    Good interpersonal, organizational and management skills, as well as written and verbal communication skills.
    Ability to solve complex problems and to exercise independent judgment.

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Systems Engineer

    Systems Engineer

    Key Responsibilities:
    Systems Engineers are responsible for maintaining, monitoring, and supporting systems in a global environment. They develop secure and highly available global cloud computing platforms, working on multiple projects as team members or advisors on projects that have system-wide impact and integrate across the organization. They also perform troubleshooting for complex hardware, software, or network problems.
    Systems Engineers are responsible for developing and operating secure and highly available global cloud computing platforms. They design, install, maintain, and upgrade the enterprise systems operating environment. They are responsible for the infrastructure’s reliability, performance, and support. This includes monitoring systems, responding to problems, and planning for growth.
    Individuals in this role design and build the systems infrastructure hosted on a multi-cloud platform to meet business requirements, which include servers, storage, backups, and automation. They maintain a secure systems environment by installing/maintaining security applications, managing access control mechanisms, and assigning user IDs and passwords to authorize systems access. Other responsibilities include providing operations support 24 hours per day, 7 days per week, to maintain reliable and available infrastructure systems.  They analyse alerts, diagnose system failures, take corrective action, and document findings and resolutions. Systems Engineers implement and monitor system backup and restore processes, including performing disaster recovery tests.
    System Engineers must have good communication skills and be able to effectively engage with system users and technical colleagues at all levels of the organization. Employees in this role demonstrate leadership competencies by directing project planning, consulting on complex technical solutions, and collaborating across all functional areas of the enterprise. Engineers possess a strong customer service orientation, ensuring all requests and problems are resolved professionally. They lead others during incidents, share their expertise with team members, and provide individual training.
    MAJOR RESPONSIBILITIES
    PROJECT PLANNING:

    Leads or consults in short- and long-term project planning efforts with team members, clients and other IT groups. Develops cost/time estimates. Documents discussion and agreements.
    Project plans and timelines support the achievement of desired short and long-term results.

    BUSINESS REQUIREMENTS:

    Works with business analysts and clients to understand business needs.
    Clear understanding of business needs to ensure technical requirements meet those needs.

    TECHNICAL REQUIREMENTS:

    Determines requirements impact on existing architecture, work processes and systems.  Works with impacted areas to ensure proper communication / review of requirements and integration. Determines infrastructure systems specifications, input/output processes and working parameters for hardware/software compatibility.
    Identification of issues regarding impact of and integration with existing architecture, processes and systems.

    DESIGN/DEVELOP:

    Analyses, designs, develops, and documents systems to meet business requirements. Coordinates design of subsystems and integration with larger systems.
    May coordinate development activities with other groups.
    Systems designs meet business requirements.
    System solutions are integrated with other applications and platforms.

    MAINTENANCE:

    Performs routine maintenance tasks for infrastructure systems such as backups, patch management and hot fixes.
    Assists in establishing requirements, methods and procedures for routine maintenance.
    Maintenance performed for assigned systems in compliance with defined procedures.
    Minimum down time for assigned infrastructure systems.

    BUSINESS PROCESS:

    Assists in the business process redesign and documentation as needed for new technology.
    New technology supported by documented business processes.

    ADMINISTRATION:

    Installs, configures, and maintains system hardware and software components. Maintains tracking and configuration documentation and plans. Validates configurations.
    Users have access to systems, servers and files.
    Infrastructure systems are maintained for optimal performance.

    PERFORMANCE MONITORING:

    Ensures performance meets the present and future needs of the business. Forecasts utilization patterns and identifies modifications or upgrades. Recommends changes/ enhancements for improved systems availability, reliability and performance.
    Required system-operating capacity is available to meet user demand.
    Analysis and recommendations for improvements for systems availability, reliability and performance.

    TESTING:

    Designs, plans and leads testing efforts and coordinates feedback of test results. Develops cases test files. Conducts testing to ensure requirements are met.
    Systems meet the needs of the business.

    CONTINUOUS IMPROVEMENTS:

    Recommends performance metrics. Analyses operational metrics to understand performance and to ensure success in process improvements.
    Continual process improvement for optimal system performance.

    COMPUTER OPERATIONS:

    Assists in establishing requirements, methods and procedures for routine operational processes.
    Operational processes provide desired results.

    PRODUCTION SUPPORT:

    Provides Level 3 production support. Diagnoses escalated problems or escalates when needed.  Investigates alternative methods to expedite problem resolution. Recommends procedures and controls for problem resolution or creates temporary solutions until permanent solutions can be implemented. Researches, analyses, and recommends the implementation of software or hardware changes to rectify any problems. Reviews checklists and scripts.
    Identification of cause and fix for problems.
    Issues resolved efficiently and effectively to minimize disruption to users.
    Analysis and recommendations for performance improvements.

    SECURITY:

    Makes recommendations to improve security and participates in investigations as needed. Adheres to security requirements.
    Continual improvement to security.
    Issues investigated and resolved.
    Adherence to security requirements

    BUSINESS CONTINUITY:

    May participate in the implementation of contingency plans including reliable backup and restore procedures. Participate in the identification of vulnerabilities and their mitigation. Verifies that system backups run successfully.
    Implementation of recovery procedures that ensure business continuity.

    POLICIES, PROCEDURES, AND STANDARDS:

    Supports and helps establish systems environment standards. Works with auditors, security groups, and data owners to make sure of governance, regulations, and compliance to policies and procedures. Defines procedures for user access to systems environment. Maintains system operating procedures and documentation.
    Compliance to established policies, procedures and standards.

    SERVICE LEVEL AGREEMENTS (SLAs):

    Assists in developing SLA’s.

    DOCUMENTATION/USER GUIDES:

    Documents new or modified functions, modules, test activities/results and other areas such as error handling and backup/ recovery procedures. Ensures all documentation is delivered according to specified guidelines and on selected media. Proofreads documents for accuracy.
    Required documentation developed and accurate.

    COMMUNICATIONS/CONSULTATION:

    Supports and participates in the formal reporting of project status. 
    Communication of project status.

    COACHING/MENTORING:

    Provides coaching and guidance to team members.
    Knowledge transfer and guidance to team members.

    RESEARCH/EVALUATION:

    Evaluates future technologies and makes recommendations.
    Understanding of future technologies and potential impact to the business and/or IT.
    Recommendations for systems solutions that support business requirements.

    QUALIFICATIONS

    Bachelor’s degree or technical institute degree/certificate or equivalent work experience. 
    Requires at least 5+ years administering servers in an enterprise environment. 
    Requires at least 5+ years of experience designing, configuring, and deploying server hardware. 
    Typically requires 5-7 years of relevant information technology work experience. 
    Minimum two (2) years of experience with Azure IaaS, PaaS 
    Minimum two (2) years of Microsoft 365 and Azure tenant administration/global scope
    Microsoft Azure relevant certifications (e.g., AZ104, AZ500, AZ800)
    ITIL v3 or v4 certifications  
    MCP, MCITP, MCSA, MCSE, VCP  
    Microsoft Windows Server 2016, 2019, and 2022  
    Willingness and ability to travel domestically and internationally. 

    GOOD-TO-HAVE

    Proven project management skills. 
    Strong background in networking protocols and functions; System analysis and troubleshooting skills. 
    Strong oral and written communication skills. 
    Experience working with Azure technologies: Azure Compute, Storage, Networking, Load balancers, Azure Firewalls, NVAs, Azure policy, Express route, Azure Backup, Azure Security Centre, Azure Apps Service, Azure SQL, Azure logic apps, Azure Service bus, Azure Log Analytics, Azure Monitor; Experience with identity management, role-based access controls, privilege identity management, and a deep understanding of core security concepts and processes as they relate to securing cloud technologies; Experience writing Python and Windows PowerShell 
    Experience in Azure or AWS management; Experience managing advanced Hypervisor/VMWare clusters. 
    Experience managing a Cloud infrastructure; Experience with OS security involving Active Directory, Windows Networking, Group Policies, DNS, PKI & Certificates; Experience with backup system architectures; Experience with integration of systems. 
    Experience with Azure Conditional Access, EMS E3/E5, MCAS, Azure Sentinel, Azure Service Management (ASM) and Azure Resource Manager (ARM), Azure Storage Metrics 
    Experience working with some or all of these SysOps/DevOps/Automation technologies: Azure DevOps, Terraform, Pulumi, Ansible, CloudFormation, Chef, Puppet 
    Experience in Containerization – Dockers and Kubernetes

    Apply via :

    .wd1.myworkdayjobs.com

  • Digital Marketing Officer – Local Resource Mobilization 

Cluster Accountant

    Digital Marketing Officer – Local Resource Mobilization Cluster Accountant

    Key Responsibilities:
    Local Resource Mobilization

    Lead on the development, implementation, and update of the Inuka Angaza Fund digital resource mobilization and donor engagement strategy, building on the existing donor mapping and ongoing engagements based on the cultivation plan
    Manage the budgets for assigned areas and ensure adherence to Finance / Procurement processes and systems.
    Plans and execute all web, SEO/SEM, database marketing, email, social media, and display marketing campaigns
    Develop campaigns to enhance local resource mobilization initiatives and visibility using media that will highlight Inuka Angaza Fund work using life transforming and impactful success stories
    Regularly update the WVK/Inuka Angaza website to reflect updated content
    Work with National Office and field teams to brainstorm new and innovative strategies.
    Ensure the use of quality photos, videos and other digital marketing tools that will inspire local donors
    Manage relationships with external vendors, agencies, and partners to support digital marketing initiatives and projects.

    Inuka Angaza Fund Brand Visibility

    Lead the development of the Inuka Angaza Fund website and ensure it is updated with appropriate marketing content
    Support in the preparation of written material, internal newsletter, press releases, media briefings and other communication products
    In conjunction with the communication team, engage with the appropriate mainstream media
    Keep Inuka Angaza Fund active on social media through content shared via X, Face book, Instagram, LinkedIn and other platforms
    You will be responsible for the analysis and management of all fundraising channels and activities, ensuring all current and potential donors stay updated

    Manage Customer database

    Lead the development of a digital system to reach out to the Kenyans in the diaspora as a potential funding source
    Lead the day to day running of the CRM platform and track and report on all website and social media metrics.
    Track KPIs related to the CRM goals such as leads, conversion, retention or outreach goals.
    In conjunction with other departments, develop a resource base for potential donors
    In conjunction with communication and the field teams, identify potential stories for marketing initiatives

    Stories and documentaries

    Develop a database of documentaries and stories for use as and when an opportunity arises
    Evaluate important metrics that affect website traffic and target audience
    Work with the field NRD point persons to develop capacity in marketing to support fund raising initiatives.
    Support the fundraising events organized in the field
    Work with mainstream media to broadcast Inuka Angaza life transforming stories for purposes of visibility

    Social Media Engagement

    Design and oversee aspects of WVK’s digital marketing for local resource development (LRD)including marketing database, email, and display advertising campaigns
    Develop and monitor campaign budgets
    Prepare accurate reports on marketing campaigns overall performance
    Coordinate with advertising and media (external engagement) to improve marketing results
    Identify latest trends and technologies affecting Local resource mobilization for informed decision making

    Other duties.

    Any other duty that may be assigned by the supervisor or designee as assigned from time to time

    Knowldge, Skills & Abilities

    Bachelor’s degree in Marketing, Communication, Business Management or Public Relations or related field form a recognised university
    A minimum of 6 years in marketing 3 of which must be in digital marketing
    Prior experience in working with the private sector and networking with business entities, governmental and non-governmental organisations
    Skills in website development and management of CRM
    Excellent communication, writing and reporting skills required
    Photography skills an added advantage
    Certification in graphic design
    Proven experience in leading digital marketing, using website, social media, documentaries and photography etc
    Must have ample experience and expertise in public relations and donor engagements.
    Must be a strategic thinker and a strong team player.
    Strong interpersonal and relational skills
    Good writing skills and presentation skills
    Knowledge on fund raising essentials

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Knowledge Management and Capability Advisor – WASH 

Driver

    Knowledge Management and Capability Advisor – WASH Driver

    PURPOSE OF THE POSITION:

    The WASH Knowledge Management, Capability and Communications Advisor optimises WASH capability and knowledge management among World Vision (WV) entities, enabling WASH staff and related teams to learn, grow, and deliver quality WASH programming that impacts the most vulnerable children, and furthers the goals of the sector strategy.
    This role will manage and provide expert advice to the WASH Community of Practice and other learning networks regarding collecting and sharing lessons learned, identifying and validating promising and good practices for programme quality improvement, increasing staff capacity, subject matter expert identification, and planning online learning opportunities for community members. In conjunction with the Global Knowledge Management team, s/he will establish knowledge management systems and processes to ensure cross Partnership learning and development and support world-class implementation of selected sector interventions or project models.
    This role will also develop and implement a WASH capability enhancement system (including guidelines, processes, competencies, learning assets and learning pathways) and support Global Centre (GC), Support Office (SO), Regional Office (RO), and Field Office (FO) teams to plan and implement comprehensive WASH competency and capability strengthening interventions.
    This role is also responsible for coordinating strategic internal and external communications to share evidence of WV’s impact in partnership with key stakeholders. This role liaises with GC Communications and Marketing teams, as well as SO, RO, and FO communicators and marketers in order to share evidence of WV’s impact with external audiences to attract new donors and partners, and to build WV’s reputation as a global leader in the WASH sector.
    The Knowledge Management, Capability and Communications Senior Advisor will engage externally to share and explore and learn how other organisations build WASH capabilities and knowledge management. S/he will connect with academic institutions and other organisations to partner as appropriate for the benefit of Partnership-wide WASH Capability and KM agenda and systems, and to identify learning opportunities.

    MAJOR RESPONSIBILITIES:
    Create and Implement KM Strategy and Plan

    Analyse the KM needs of the WASH sector.
    Lead the alignment of the KM standards and practices of the WASH team with those of all Global Programmes & Resources teams and leaders.
    Support the development of new guidance documents and other resources for WASH staff.
    Lead the roll-out process for new guidance materials to global WASH staff.
    Identify and develop optimal CoP and other communication structures to encourage integration of WASH staff with other Sector specialists.
    Create and lead various WASH knowledge-sharing and learning opportunities, including but not limited to webinars.
    Develop and/or refine KM practices to efficiently store, organise, access and disseminate WASH materials and assets. 
    Identify and actively follow external sources of news and evidence about the WASH sector.
    Proactively identify emerging practices in the WASH sector and share with relevant audiences in the Partnership.
    Through highly organised CoP activities and other engagement and learning streams, staff throughout the Partnership actively engage with one another to share best practices and to develop their own skills and understanding.
    Staff throughout the Partnership have easy access to guidance and tools that can optimise WASH programming.
    Leaders and decision-makers in the Partnership are aware of developments in the WASH sector that support external engagement and resource acquisition.
    Cross-sectoral understanding improves amongst field staff, resulting in improved programme outcomes.

    Create and Implement a Communications Strategy and Plan for Livelihoods

    Develop a communications strategy for WASH aligned with Global Programmes & Resources and Partnership goals.
    Lead all communications-related activity for the GC WASH team.
    Identify opportunities to highlight achievements of WASH programming in the Partnership for both internal and external audiences.
    Develop external-facing communications that position WV as a thought leader in WASH.
    Deliver quarterly e-newsletters for the WASH CoP to keep WASH staff informed of internal and external developments and upcoming events.
    Collaborate with global marketing and communications teams as well as SOs, ROs, and FOs to create communications content for internal and external audiences.
    Manage dissemination of information amongst global WASH staff and leaders.
    Ensure that M&E data are ‘translated’ and socialised internally and externally.
    Manage WASH communication and KM platforms, including the WVI WASH website and WVCentral.
    Support WV engagement in prioritised external events.

    Create and Implement Capacity-Building Strategy and Plan for Global LH Staff

    With Learning & Development and sector KMs, design a WASH capability development system (competency frameworks, assessments, guidelines, etc.) for capacity building of technical staff.
    Lead the development of sector learning pathways and learning assets that cover the full employee life cycle (i.e., onboarding, on-going professional development) in partnership with sector technical experts.
    Identify and share relevant external learning opportunities including webinars, training courses, etc.
    With People & Culture, develop a WASH job family and standard job descriptions.
    With other sector KMs, develop and manage a system to regularly monitor and evaluate sector capability.
    Lead the development of a culture of collaboration and sharing amongst stakeholders.

    REQUIREMENTS:

    At least 5 years of relevant Knowledge Management (KM) experience with increasing responsibility and scope of role At least 5 years of experience working in the WASH sector At least 3 years of experience in a role that required clear, high-quality communications content (not necessarily a formal Communications role)
    Master’s level or equivalent in Public Health, Engineering, Development Studies, Humanitarian Assistance or other related field.
    Familiarity with developing and delivering knowledge-sharing programmes and platforms with World Vision’s information infrastructure.
    Understanding of key knowledge- and collaboration-related technologies from a non-technical perspective.
    Excellent document editing, formatting and publication skills.
    Experience in formation and nurturing of virtual communities of practices, networks, etc.

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Risk and Compliance Manager

    Risk and Compliance Manager

    Job Description:
    The purpose of this position is to provide compliance and risk management oversight in WV Somalia office. The position holder will advise the National Office Management and the Senior Leadership Team to oversee the development and implementation of WV Somalia’s Enterprise Risk Management Framework. This will be achieved through designing and ensuring implementation of processes, policies and procedures to identify, assess and mitigate both internal and external threats to the achievement of the organisation’s strategic goals and objectives. The role will lead design of tools, implement and analyse data to generate insights and intelligence for programmatic and institutional and sectoral agile management. The role will also provide coverage and assurance that the organization has the required capacity and expertise in these areas to ensure achievement of our ministry goals.
    MAJOR RESPONSIBILITIES
    Strategic analysis of institutional systems and development data management systems and protocols

    Collect, compile, assess, maintain, and understand implications of large amounts of information and data. Develop and maintain data warehouses and other databases using appropriate computer software.
    Address organizational needs through identification of opportunities for utilizing and coordinating development of current and new data sets, databases, business intelligence tools, and advanced analytics capabilities.
    Design, prepare, generate, and present data and informational reports, including dashboards, scorecards, and self-service statistical, graphic, and narrative reports and work with MEAL managers to review and validate.
    Using computer programming skills and techniques, design and develop tools for data collection and reporting including GIS databases.
    Run complex queries to identify and report on relevant data. Analyse data using statistical computer software and other tools in support of rapid needs assessments and research to inform positioning of programmes.
    Bridge financial and programmatic data analysis to inform progress and relevance against potential risks.
    Lead consolidation of knowledge management products

    Advisory role to the WVS Senior Leadership Team in Executing its Risk Oversight Role:

    Ensure implementation of WVS’s Enterprise Risk Management Framework, System, policy and Terms of Reference
    Evaluate the design and operating effectiveness of the risk mitigation efforts and provide timely meaningful feedback to the relevant management team and SLT
    Support the development, implementation of systems, policies and procedures for Enterprise Risk Management, including contextualization of partnership policies where applicable.
    Champion the overall risk management process for WVS as a value-added discipline and process, ensuring that all projects and departments have high quality, effective, and agile risk management programmes to ensure business & programme continuity and operational resilience.
    Offer management insights into potential risks and vulnerabilities within the organizational framework.
    Drawing from review outcomes, provide management with actionable recommendations to fortify internal controls and curtail future financial misconduct.
    Contribute to refining organizational policies and procedures, informed by insights from compliance reviews.
    Work collaboratively with Internal Audit to ensure that risks are identified for risk based internal audit (RBIA) planning purposes and follow-up/mitigation activities are appropriately evaluated
    Build strong partnerships with all departments to understand the risks to their functions and report on it via periodic analysis and ensure that significant and fast-moving risks are escalated to leadership on a timely basis.

    Oversight in the Management of the Compliance Tracking Systems

    Support the Organizational Compliance process in coordination with EARO and Global Centre supporting functions for adherence to corporate responsibilities;
    Ensure that relevant compliance violations are documented, reported and investigated according to respective policies and procedures and reflected across available WV systems and processes;
    Collaborate with GIIU, EARO and Global Centre supporting functions on the continuing development, required support, implementation and management of the Integrated Incident process/reporting system/EthicsPont;
    Ensure that incidents are analysed and relevant “Lessons Learned”, and After-Action Reviews, applied throughout the Response, reducing the likelihood and impact of repeat incidents;
    Support the Coordinator in the overall Incident Management process and in response to crisis situations within the office and support various functions where gaps exist;
    Provide support to senior managers overseeing investigations, including guidance on best practice
    Ensure investigations are conducted legally, ethically, and on a timely and cost-effective basis
    Liaise with WV/WVI global partnership stakeholders on specific cases ensuring they are kept informed of case progression as necessary; sensitize Support Offices to timelines and requirements as pertains to investigations affecting grants
    Input to investigation templates, identify and share best practice guidance as appropriate
    Create and supervise an investigative team on specific investigations where required. In some cases, lead or participate in investigations based on the level of the incident.

    Lead in internal and external engagement to position WV as thought-leader

    Provide oversight in the Do-No-Harm (DNH) analysis, integration of contextual knowledge to reviews and management action considerations
    Participate actively in relevant working groups aligned with risk management (e.g. UN-led Risk Mitigation Unit (RMU), sharing and incorporating best practices.
    Stay informed about emerging trends, regulations, and expectations from donors and external stakeholders related to compliance and risk management. Regularly analyze and interpret these trends to inform internal policies, procedures, and updates.
    Engage with external organizations, peer institutions, and industry experts to benchmark WV’s compliance and risk management practices against industry standards. Identify opportunities for improvement and innovation.

    Data Quality Assurance

    Oversee and run compliance checks for policies and protocols with regard to knowledge management
    Lead and Support data quality audits across regions in collaboration with MEAL Managers
    Co-lead programme quality audits across regions in collaboration with MEAL Managers and technical specialists

    Qualifications:  Education/Knowledge/Technical Skills and Experience
    The following may be acquired through a combination of formal or self-education, prior experience or on-the-job training:

    Bachelor’s degree in a relevant field such as Monitoring and evaluation, Statistics, GIS, Criminology, Law, Finance, or a related discipline. A Master’s degree is preferred.
    Extensive experience (minimum 5 years) in compliance management and conducting investigations, preferably within an International NGO, law enforcement, audit, or a related domain.
    Extensive understanding of statistical analysis, GIS and competency in developing dashboards and data collection tools such as PowerBi, Tableau, Stata and R
    Profound understanding of Somalia’s local dynamics, language, culture, and legal landscape, facilitating effective interaction and investigation.
    Exceptional communication skills in both written and spoken English and Somali (including familiarity with ‘may’ local dialect).
    Familiarity with financial processes, internal controls, and risk management.
    Proficiency in employing investigative tools, techniques, and software.
    Ability to exercise confidentiality and discretion while handling sensitive information.
    Experience in external engagement with NGOs, donors, private sector, etc. with the ability to represent the organization to a variety of stakeholders in a range of forums
    Excellent oral/written and interpersonal skills.
    Confident communication and documentation skills.
    A team player with leadership qualities, excellent flexible project management skills, organization and dependability.
    Capacity to prioritize and manage a diverse range of staff members, projects and activities.
    Able to work on a cross-cultural environment with a multi-national and multi-agency staff member.
    Ability to solve complex problems and to exercise independent judgment.
    Capable of working independently and with demonstrated experience engaging a wide range of stakeholders.
    Experience working with or in fragile context settings.
    Preferred Master but will consider bachelor’s graduates (if other relevant experience is demonstrated)
    Compliance Management and Investigations experience
    Certified Internal Auditor (CIA) and Certified Information Systems Auditor (CISA) will be an added advantage.

    Other Competencies/Attributes:

    Work experience for a management level of social enterprise or NGO.
    Ensure a gender perspective in the scope of work.
    Perform other duties as required.

    Working Environment / Conditions:

    Nairobi-based with frequent travel to field-offices and Nairobi back office.

    Apply via :

    .wd1.myworkdayjobs.com

  • Senior Advisor, Social Mobilisation

    Senior Advisor, Social Mobilisation

    Job Description:
    This position will work across the World Vision Partnership to shape and deliver a social mobilisation strategy that engages the public, children, partners and community members to drive courageous local to global action. This mobilisation approach, with and for children, targets policy change in support of the global campaign ENOUGH and positions World Vision as an influential voice for children’s rights in the post-2030 Agenda. The post-holder will support a shift to convening and catalysing a broad range of voices, especially children, to influence decision-makers.
    Critical to the success of this position will be the ability to:

    Set an ambitious social mobilisation approach that mobilises children, communities and citizens to influence policy change, drawing on World Vision’s powerful local to global advocacy network and model, in support of the Partnership’s external influencing agenda.
    Project manage strong mobilisation and public engagement resources and actions, involving over 70 offices that can engage millions, online and offline, from local to global levels
    Cultivate and leverage strong internal and external network, across Advocacy and External Engagement, with Marketing & Communications to mobilise Support and Field Offices behind the global campaign, supporting national and regional level staff to organise impactful mobilisations
    Deliver creative projects that advance World Vision’s ENOUGH campaign, employing digital and innovative organising approaches, reaching new audiences, strengthening the engagement of existing supporters.

    KNOWLEDGE, SKILL AND EXPERIENCE

    At least ten (10) years of successful relevant professional experience including campaigning, communications, public engagement, social mobilisation and social change processes in multiple contexts
    Bachelor’s or Masters university degree (in any subject)
    Exceptional project and stakeholder management skills
    Experience of working in a complex international and cross-cultural environment
    Experience with online campaigning and mobilisation
    Understanding of policy and advocacy change processes
    Creative communications/writing experience
    Ability /experience in influencing people  to achieve mutually beneficial outcomes

    Apply via :

    .wd1.myworkdayjobs.com

  • K-SEED Advocacy Project Officer

    K-SEED Advocacy Project Officer

    Key Responsibilities:
    Policy and Legislative Engagement in Kajiado and Narok Counties

    Annual Review and Analysis relevant policy and legal frameworks in Kajiado and Narok Counties with a focus on Environment, Natural Resource Management and Climate Change
    Coordinate evidence-based engagement with the County Executive and in Kajiado and Narok Counties on policy and legislative issues, including public planning and budgeting, with a focus on Environment, Natural Resource Management and Climate Change. This includes coordination of engagement with Government Officials within the relevant Departments at the County, Sub-County and Ward levels
    Coordinate evidence-based engagement with the County Assemblies in Kajiado and Narok Counties on policy and legislative issues, including public planning and budgeting, with a focus on Environment, Natural Resource Management and Climate Change
    Coordinate relevant engagement and networking actions with religious organizations, civil society organizations and the private sector in championing public policy actions on Environment, Natural Resource Management and Climate Change
    Develop appropriate implementation strategies for the engagement as per approved PDD and budgets through quarterly, monthly and weekly activity work plans (4D Matrices) and budgets
    Plan, prioritize and sequence the implementation of activities related to advocacy and public awareness campaigns in close collaboration with Advocacy Team No

    Social Accountability (with a focus on World Visions’ Citizen Voice and Action Approach) in Kajiado and Narok Counties

    Conduct public education (sensitization exercise) on various policies, laws, regulations, guidelines, plans and budgets that focus on Environment, Natural Resource Management and Climate Change in Kajiado and Narok Counties.
    Ensure Quality utilization of the Citizen Voice and Action (CVA) approach across all the Sub-locations and Wards where the K-SEED project is being implemented in Kajiado and Narok Counties
    Assist the community groups in each of the Sub-locations to use the CVA approach in putting together citizens generated data on Environment, Natural Resource Management and Climate Change for use in advocacy
    Link the utilization of evidence form the communities to public decisions making processes at the Ward, Sub-County and County levels in Kajiado and Narok Counties
    Ensure that feedback is provided to community level actors on how the evidence from their communities is being utilized to inform decision making on Environment, Natural Resource Management and Climate Change affairs/Matters
    Ensure that credible and quality CVA data from the K-SEED project is uploaded in World Visions Global database for CVA for reference and use

    Others

    Based on emerging needs and as assigned by the Supervisor from time to time

    KNOWLEDGE/QUALIFICATIONS FOR THE ROLE:

    Bachelors Degree in any of the fields that advance Environment, Natural Resource Management and Climate Change agenda
    At least 2 years’ experience in coordination of Policy and Advocacy programmes and projects that focus on Environment or Natural Resource Management or Climate Change
    At least 2 years of engagement with the Executive and Legislature on policy and legislative processes that focus on Environment or Natural Resource Management or Climate Change will be an added advantage
    At least 2 years of engagement in Government Budget Process and Public Expenditure Reviews and Tracking will be an added advantage
    Public Policy Reviews and Analysis
    Public Finance, with a focus on Government Process, Government Budget Reviews and Analysis
    Social Accountability
    Establishing and Strengthening networks and coalitions for joint advocacy

    Apply via :

    .wd1.myworkdayjobs.com