Jobs Kenya

Company Address: Address Westcom Point, Mahiga Mairu Ave, Nairobi, Kenya

  • Category Management Analyst (They/She/He)

    Category Management Analyst (They/She/He)

    Your Work-life Opportunity

    Q-Commerce is the second biggest category inside Glovo and we are currently building a strong Local team in order to re-invent how consumers buy their groceries and any other product in their city making it more convenient and easy than ever before.

    As Category Manager – Q-Commerce you will be responsible for delivering a best-in-class user experience for our customers. Leading the implementation of the right assortment, categorization, content, pricing and promotion strategies.

    Be a Part Of a Team Where You Will

    Give you the trust and support to grow, develop, and make a difference while encouraging you to bring your unique perspective to the table
    Collaborate together and learn from each other
    Be responsible of offering an amazing shopping experience by categorizing & sorting the assortment based on user needs
    Leading assortment definition and optimization strategy
    Dynamic pricing execution and analysis
    Defining scalable and reliable processes for content integration with top partners
    Develop, implement and track processes to guarantee content strategy execution
    Raising the bar with hero content
    Promotions management and cross-selling opportunities
    Engage with regional and local teams to implement the global strategy

    You Have

    An empathetic, inclusive and curious attitude
    A passion to make a positive impact on the life of millions of people through technology
    At least 1-2 years experience in Category Management, Retail/Groceries sector or similar role
    Strong analytical skills, willing to test and solve problems based on data
    Great interpersonal skills
    Comfortable working in a high growth and high performance start-up with a fast pace
    Fluent in English. Additional languages are a plus

    We are always looking for the best candidates, so if you think you would be a good fit even if you don’t meet 100% of the requirements we would love to hear from you!

    Experience Our Glovo Life Benefits

    Enticing equity plan
    Top-notch private health insurance
    Monthly Glovo credit to spend on our restaurant products and zero delivery fee on all Glovo orders!
    Flexible time off (take the time you need) and hybrid working model (own your time)
    Enhanced parental leave including nursery support!
    Online therapy and wellbeing benefit
    External learning budget

    What You’ll Find When Working At Glovo

    Gas: We work with energy, innovation and passion for what we do. We are committed.
    Care: We act in the best interest of a sustainable future.
    Good vibes: We always see the positive side in every situation and act with fairness and honesty with everyone regardless of gender, sexual orientation, religion, and abilities.
    Stay Humble: We embrace mistakes and feedback to learn from them.
    Glownership: We roll up our sleeves and get work done no matter our position and level.

    If you believe you match these values, we look forward to meeting you!

    Wanna take a peek into what it’s like to work at Glovo? Follow us on Instagram and like us on Facebook!

    Glovo is transforming the way consumers access local goods, enabling anyone to get almost any product delivered in minutes. Our on-demand logistics connect customers with independent local couriers who acquire goods from any restaurant or store in a city, as well as deliver urgent packages for a variable fee. For additional information on Glovo, please visit https://about.glovoapp.com/

    Apply via :

    boards.greenhouse.io

  • RTO Team Lead (They/She/He)

    RTO Team Lead (They/She/He)

    Your Work-life Opportunity

    At Glovo, we thrive to provide our customers with a world-class experience. To help us do that, we are looking for an enthusiastic RTO Team Lead to help us lead our RTO team in Kenya. This is your opportunity to help us take care of our customers on a daily basis and help us streamline our processes. This is a position for you if you have an experience in and a passion for customer service, and can think on your own and act with a great autonomy in a growing start-up.

    Be a Part Of a Team Where You Will

    Control live operations on a daily basis and make them work
    Ensure that every order is delivered in an excellent condition and on time
    Help solve our couriers’ problems of any kind
    Maximise the productivity of resources (people, technology etc.)
    Coach and provide training to personnel to maintain high customer service standards
    Monitor and improve email management, telephone handling and other procedures
    Evaluate performance with key metrics (accuracy, call-waiting time etc.)

    You Have

    Proven experience as call center team lead or similar position
    Experience in customer service is required
    Being able to work under pressure and track thousands of movements every day
    Very good command of English, both written and spoken
    Proficient in MS Office, G-docs and call center equipment/software programs
    Outstanding communication and interpersonal skills
    Excellent organizational and leadership skills with a problem-solving ability
    Willingness to work weekends, early mornings, late nights, and occasional holidays, in an operational 24/7 environment
    Positive and patient

    Experience Our Glovo Life Benefits

    Enticing equity plan
    Top-notch private health insurance
    Monthly Glovo credit to spend on our restaurant products and zero delivery fee on all Glovo orders!
    Flexible time off (take the time you need) and hybrid working model (own your time)
    Enhanced parental leave including nursery support!
    Online therapy and wellbeing benefit
    External learning budget

    What You’ll Find When Working At Glovo

    Gas: We work with energy, innovation and passion for what we do. We are committed.
    Care: We act in the best interest of a sustainable future.
    Good vibes: We always see the positive side in every situation and act with fairness and honesty with everyone regardless of gender, sexual orientation, religion, and abilities.
    Stay Humble: We embrace mistakes and feedback to learn from them.
    Glownership: We roll up our sleeves and get work done no matter our position and level.

    If you believe you match these values, we look forward to meeting you!

    Wanna take a peek into what it’s like to work at Glovo? Follow us on Instagram and like us on Facebook!

    Glovo is transforming the way consumers access local goods, enabling anyone to get almost any product delivered in minutes.

    Apply via :

    boards.greenhouse.io

  • Junior Operations Analyst – Glover Experience (They/She/He) Account Manager (They/She/He)

    Junior Operations Analyst – Glover Experience (They/She/He) Account Manager (They/She/He)

    Your work-life opportunity:
    Join us as an Operations Specialist and become a key member of Glovo’s local operations team! We offer a challenging and dynamic environment with many opportunities for learning and development.
    The couriers, “Glovers” for us, are the key player in Glovo’s marketplace.
    Be a part of a team where you will:

    Own the communication strategy of your country (content, channels, targets, and material) for the riders/glovers
    Be the owner of the Glover Experience in Country (Courier’s keeper)
    Give life to your craziest ideas to generate community management and activities (events) for the riders
    Work closely with P.A to improve couriers image in the country
    Negotiate local benefits and perks for the riders
    Customize the global Brand Book to the local culture
    Generate market insights from focus groups, surveys, interviews, and others to understand the riders
    You will work in sync with the Regional and Global team to increase ROI for the company
    Follow up courier app- caring about the aspect of the app

    You have:

    Degree in Business, Marketing, Advertising, Communications, economist
    3-5-year experience in communications or public relations is a plus
    Excellent local verbal and written communication skills in Kazakh, Russian and English
    Stakeholder and accountability skills
    Proactive, analytic and objective focus oriented
    A person who knows the local culture in-depth and is capable of identifying interesting insights to improve glover’s experience with Glovo.
    Team-player and problem-solving skills, a positive person
    Ability to execute fast and well-done activities and events.
    Good vibes

    Experience our Glovo Life benefits:

    Enticing equity plan
    Top-notch private health insurance
    Monthly Glovo credit to spend on our restaurant products and zero delivery fee on all Glovo orders!
    Flexible time off (take the time you need) and hybrid working model (own your time)
    Enhanced parental leave including nursery support!
    Online therapy and wellbeing benefit
    External learning budget

    What you’ll find when working at Glovo:

    Gas: We work with energy, innovation and passion for what we do. We are committed.
    Care: We act in the best interest of a sustainable future.
    Good vibes: We always see the positive side in every situation and act with fairness and honesty with everyone regardless of gender, sexual orientation, religion, and abilities.
    Stay Humble: We embrace mistakes and feedback to learn from them.
    Glownership: We roll up our sleeves and get work done no matter our position and level.

    If you believe you match these values, we look forward to meeting you!
    Wanna take a peek into what it’s like to work at Glovo? Follow us on Instagram and like us on Facebook!

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Partner Operations Support (They/She/He)

    Partner Operations Support (They/She/He)

    Your Work-life Opportunity

    Glovo is building the future of cities by enabling anyone to get any product from any store delivered in minutes. Our goal is to provide an on-demand delivery infrastructure for every city in the world, adapted to the local supply status.

    Join us as a key member of Glovo’s local operations team! We are looking for a proactive person to join our Operations Team!

    Be a Part Of a Team Where You Will

    Collaborate with Partners to assist them with Concerns or Issues
    Develop and maintain professional understanding of Partner base to assist Glovo deepening current relationships.
    Perform as key contact for selected Partner relationships under Partner Operations Team guidance.
    Initiate apt activities to ensure on time and scheduled response to Partner.
    Ensure to alert the Partner Operations Team with respect to any delays along with potential issues.
    Provide assistance to Partner Operations Team for new account openings.
    Review independently all documents and link entire Partner accounts to suitable relationships.
    Implement and supervise all trade activities.
    Ensure to alert the Partner Operations Team of prospective sales opportunities surface from discussions with Partner.
    Conduct evaluation of Partner’s accounts.
    Collect mandatory information to analyze Partner situations.
    Develop and oversee relationships with Partners performing alongside Account Managers to ensure top level service provided to Partners.
    Perform as a key contact point for a portfolio of clients dealing with routine matters throughout a range of services and products.

    You Have

    Proven experience as call center or similar position
    Experience in customer service is required
    Knowledge of performance evaluation and customer service metrics
    Solid understanding of reporting and budgeting procedures
    Experience in basic financial analysis (cost-effectiveness, cost-benefit etc.)
    Proficient in MS Office, G-docs and call center equipment/software programs
    Outstanding communication and interpersonal skills
    Excellent organizational and leadership skills with a problem-solving ability
    Positive and patient

    Experience Our Glovo Life Benefits

    Enticing equity plan
    Top-notch private health insurance
    Monthly Glovo credit to spend on our restaurant products and zero delivery fee on all Glovo orders!
    Flexible time off (take the time you need) and hybrid working model (own your time)
    Enhanced parental leave including nursery support!
    Online therapy and wellbeing benefit
    External learning budget

    What You’ll Find When Working At Glovo

    Gas: We work with energy, innovation and passion for what we do. We are committed.
    Care: We act in the best interest of a sustainable future.
    Good vibes: We always see the positive side in every situation and act with fairness and honesty with everyone regardless of gender, sexual orientation, religion, and abilities.
    Stay Humble: We embrace mistakes and feedback to learn from them.
    Glownership: We roll up our sleeves and get work done no matter our position and level.

    If you believe you match these values, we look forward to meeting you!

    Wanna take a peek into what it’s like to work at Glovo? Follow us on Instagram and like us on Facebook!

    Glovo is transforming the way consumers access local goods, enabling anyone to get almost any product delivered in minutes. Our on-demand logistics connect customers with independent local couriers who acquire goods from any restaurant or store in a city, as well as deliver urgent packages for a variable fee.

    Apply via :

    app.greenhouse.io

  • Junior Sales Executive

    Junior Sales Executive

    Your work-life opportunity:
    The Sales team in Kenya (Nairobi, Kenya) is directly responsible for partnering with both smaller local stores and with bigger brands to display them on our Glovo platform. You will work with the support of a sales team and a local Head of Sales in Kenya.
    As a Glovo Jr Sales Executive, you will be a key representative of our company’s sales team, responsible for creating a pipeline of and signing up local stores and corporate customers around the city.
    Be a part of a team where you will:

    Seal partnerships with the best accounts, always aligned with the company goals
    As owner of Glovo’s revenue, you’ll make sure that all deals follow the required profitability of your country
    Build long term partnerships and ensure a fast and smooth on-boarding
    Keep your pipeline updated on a daily basis

    You have:

    Fluency in Swahili and English is a must
    Minimum 1 year of experience in Sales – key contacts in the industry is a plus
    You don’t give up, you have to hunt like a hungry wolf 
    Impossible is not Glovo, you make everything happen
    Overachieving targets is a must
    You are a methodological fast learner who is familiar with CRM tools (Salesforce, Dynamics, etc)
    Experience in start-up environment is a plus
    Bachelor of Business Administration, Marketing or Public Relations is a plus

    Experience our Glovo Life benefits:

    Enticing Phantom Shares plan
    Comprehensive Private Health Insurance
    Free monthly Glovo credits to spend on our restaurant products (and zero Glovo delivery fee on all Glovo orders!)
    Cool perks such as fresh fruit and healthy snacks every day, beers on Fridays, Culture Days every 2 months!
    Flexible working environment

    What you’ll find when working at Glovo:

    Gas: We work hard with energy and passion for what we do.
    Care: We act in the best interest of a sustainable future.
    Good vibes: We always see the positive side in every situation and act with fairness and honesty with everyone.
    Stay Humble: We embrace mistakes and feedback to learn from them.
    Glownership: We roll up our sleeves and get work done no matter our position and level.

    If you believe you match these values, we look forward to meeting you!
    At Glovo we believe that diversity adds incredible value to our teams, our products, and our culture. We know that the best ideas and solutions come by bringing together people from all over the world and by fostering a culture of inclusion where everyone feels heard and has the chance to make a real impact. It’s because of this that we are committed to providing equal opportunities to talent from all backgrounds.

    Apply via :

    boards.greenhouse.io

  • Junior Sales Executive (They/She/He)

    Junior Sales Executive (They/She/He)

    Your work-life opportunity:
    The Sales team in Kenya (Nairobi, Kenya) is directly responsible for partnering with both smaller local stores and with bigger brands to display them on our Glovo platform. You will work with the support of a sales team and a local Head of Sales in Kenya.
    As a Glovo Jr Sales Executive, you will be a key representative of our company’s sales team, responsible for creating a pipeline of and signing up local stores and corporate customers around the city.
    Be a part of a team where you will:

    Seal partnerships with the best accounts, always aligned with the company goals
    As owner of Glovo’s revenue, you’ll make sure that all deals follow the required profitability of your country
    Build long term partnerships and ensure a fast and smooth on-boarding
    Keep your pipeline updated on a daily basis

    You have:

    Fluency in Swahili and English is a must
    Minimum 1 year of experience in Sales – key contacts in the industry is a plus
    You don’t give up, you have to hunt like a hungry wolf 
    Impossible is not Glovo, you make everything happen
    Overachieving targets is a must
    You are a methodological fast learner who is familiar with CRM tools (Salesforce, Dynamics, etc)
    Experience in start-up environment is a plus
    Bachelor of Business Administration, Marketing or Public Relations is a plus

    Experience our Glovo Life benefits:

    Enticing Phantom Shares plan
    Comprehensive Private Health Insurance
    Free monthly Glovo credits to spend on our restaurant products (and zero Glovo delivery fee on all Glovo orders!)
    Cool perks such as fresh fruit and healthy snacks every day, beers on Fridays, Culture Days every 2 months!
    Flexible working environment

    What you’ll find when working at Glovo:

    Gas: We work hard with energy and passion for what we do.
    Care: We act in the best interest of a sustainable future.
    Good vibes: We always see the positive side in every situation and act with fairness and honesty with everyone.
    Stay Humble: We embrace mistakes and feedback to learn from them.
    Glownership: We roll up our sleeves and get work done no matter our position and level.

    If you believe you match these values, we look forward to meeting you!
    At Glovo we believe that diversity adds incredible value to our teams, our products, and our culture. We know that the best ideas and solutions come by bringing together people from all over the world and by fostering a culture of inclusion where everyone feels heard and has the chance to make a real impact. It’s because of this that we are committed to providing equal opportunities to talent from all backgrounds.

    Apply via :

    boards.greenhouse.io

  • SSA eLogistics Manager (They/She/He)

    SSA eLogistics Manager (They/She/He)

    Your Work-life Opportunity

    Glovo is building the future of cities by enabling anyone to get any product from any store in their city delivered in minutes. Our goal is to provide on-demand delivery infrastructure for every city in the world.

    Glovo eLogistics is Glovo’s last-mile logistics service for e-commerce, a huge industry that is still growing rapidly with many challenges ahead. At Glovo, you will join a team that is working to revolutionize the sector from scratch with the main e-commerce players in any market (e.g. Alibaba).

    As a country eLogistics Project Manager, you will be responsible for the P&L and end to end account management of the largest e-commerce companies and for maximizing both their number of deliveries with eLogistics and profitability of the deals.

    In this role you will be part of the international team for Glovo, working closely with our Global Head of eLogistics Partners, GM of SSA , and Global GM of Courier & eLogistics

    Be a Part Of a Team Where You Will

    Define the vision, launch and lead eLogistics in your country/es.
    Own strategic e-commerce relationships end to end, including PnL tracking and ensure operational excellence in the region
    Understand the current needs of the last-mile market in your country and develop scalable and innovative solutions for e-commerce partners.
    Provide leadership and guidance to the Global eLogistics team in order to develop a better product and a value proposition that will help you achieve sales targets
    Be resilient and persistent to close deals with long sales cycles, focusing on a consultative sales approach
    Be in charge of project management of the onboarding of new clients, including systems integration, contract negotiation, data flow & architecture and financial forecasting of the account.
    Build, maintain and manage the teams in all operational functionas in your country/es, namely warehouse, rider fleet and customer service to enure high scalability and efficiency levels.
    Ensure we keep our Glovo eLogistics promise: To give all e-commerce / online users ultra-predictability and the possibility to choose when, where and how they want to get their products delivered or returned.

    You Have

    5+ years of work experience in a fast-paced environment in sales and business development teams (tech startup, consulting, FMCG, etc)
    Results-driven attitude, strategic thinking, strong leadership and business acumen
    Sales hunger! You may never take a no for an answer
    Problem solver, perfect written and spoken communication
    Analytical profile with experience in business development, negotiations, pricing and product development
    Joy in building things from scratch, if something needs to get done you are comfortable figuring it out on your own and not relying on a playbook
    Comfort in ambiguity, you seek adventure and an accelerated career path
    Ready to get your hands dirty, because you will have to “roll up your sleeves”!
    Fluency in English, Spanish and Portuguese.

    Experience Our Glovo Life Benefits

    Enticing Phantom Shares plan
    Attractive Relocation package (if applicable ;))
    Free monthly Glovo credits to spend on our restaurant products (and zero Glovo delivery fee on all Glovo orders!)
    Flexible working environment

    What You’ll Find When Working At Glovo

    Gas: We work hard with energy and passion for what we do.
    Care: We act in the best interest of a sustainable future.
    Good vibes: We always see the positive side in every situation and act with fairness and honesty with everyone.
    Stay Humble: We embrace mistakes and feedback to learn from them.
    Glownership: We roll up our sleeves and get work done no matter our position and level.

    If you believe you match these values, we look forward to meeting you!

    At Glovo we believe that diversity adds incredible value to our teams, our products, and our culture. We know that the best ideas and solutions come by bringing together people from all over the world and by fostering a culture of inclusion where everyone feels heard and has the chance to make a real impact. It’s because of this that we are committed to providing equal opportunities to talent from all backgrounds.

    Wanna take a peek into what it’s like to work at Glovo? Follow us on Instagram and like us on Facebook!

    Glovo is transforming the way consumers access local goods, enabling anyone to get almost any product delivered in minutes. Our on-demand logistics connect customers with independent local couriers who acquire goods from any restaurant or store in a city, as well as deliver urgent packages for a variable fee. As of 2020, we’re currently present in more than 22 countries across Europe, Latin America, Africa, and Asia.

    Apply via :

    boards.greenhouse.io

  • SSA Public Affairs Manager (They/She/He)

    SSA Public Affairs Manager (They/She/He)

    Your Work-life Opportunity

    Glovo is taking the on-demand and digital economy space by storm and you could be part of it. Our passion is making cities smaller by having anything you want delivered in no-time. SSA is a crucial region for us with high levels of growth, opportunities and innovation.

    As our work impacts multiple segments of the economy and society, it attracts relevant public interest. Therefore we have decided to create a position of Public Affairs Manager, to be based in Nairobi (Lagos, Accra or Abidjan potentially feasible too) and cover our growth in a significant part of the world.

    We are looking for someone that thrives in a start-up environment. Someone that gathers and analyses relevant intel, understands public and company priorities, assesses a shifting situation, drafts and implements solutions – both short-term and long-term. The successful candidate will be a member of a team of professionals working in many different areas and dealing with amazing challenges.

    As a short-term priority you will need to shape our public affairs strategy in Nigeria and Kenya – both at the national and municipal levels, in the many cities in which we are present. Once this is accomplished, we want to provide similar support to Glovo teams in other countries in the region – and travel there when and if the need arises.

    Be a Part Of a Team Where You Will

    Manage and lead our policy effort in SSA, developing strategies to keep the market open and to reinforce our non-market strategies.
    Provide similar support to Comms and Social Impact work Glovo does in the region.
    Regularly monitor regulations and policies relevant for Glovo and our partners.
    Track public debates and media coverage impacting Glovo or our ecosystem.
    Support other areas of Glovo at local, regional and HQ levels including Operations, Legal Marketing or Communications.
    Design regulatory and legislative proposals in support of our business strategies.
    Directly engage policymakers, their staff and other stakeholders to explain and defend Glovo’s business model and vision.
    Draft and execute a third party engagement strategy aimed at developing Glovo’s champions in the communities we serve.

    You Have

    Experience: at least five years of experience working in government affairs, political campaigns or public policy are preferred. We are also open to candidates who’ve been leaders in other careers (e.g. legal, communications, consulting) and may be looking for a career change.
    Local expertise: a good understanding of the region’s politics and socio-economic developments, especially labour markets, digitalization and competition.
    Well-rounded skills: an analytical mind that understands the interplay between political, regulatory, social and economic dynamics.
    A deep understanding: Glovo and other on-demand delivery companies are changing cities and consumption habits. You will need to be able to understand the potential for positive change and be an advocate of this vision.
    Social and Communication skills: you’ll need the ability to convey our message persuasively and clearly to a very diverse audience.
    A team player: success at Glovo depends on the ability to interact with different teams (internally and externally) around shared goals. It’s why we’re looking for well-organized people who enjoy working with others to get stuff done.
    A self-starter: Glovo is a company of entrepreneurs and we want to work with people who enjoy building things from the bottom up. Things move quickly so you’ll need to be highly adaptable as well as calm under pressure.

    Experience Our Glovo Life Benefits

    Enticing Phantom Shares plan
    Comprehensive Private Health Insurance
    Free monthly Glovo credits to spend on our restaurant products (and zero Glovo delivery fee on all Glovo orders!)
    Cool perks such as fresh fruit and healthy snacks every day, beers on Fridays, Culture Days every 2 months!
    Flexible working environment

    What You’ll Find When Working At Glovo

    Gas: We work hard with energy and passion for what we do.
    Care: We act in the best interest of a sustainable future.
    Good vibes: We always see the positive side in every situation and act with fairness and honesty with everyone.
    Stay Humble: We embrace mistakes and feedback to learn from them.
    Glownership: We roll up our sleeves and get work done no matter our position and level.

    Apply via :

    boards.greenhouse.io

  • Operations Coordinator Q commerce – Sales Executive (1 year contract)

    Operations Coordinator Q commerce – Sales Executive (1 year contract)

    Our vision and ambition are not only to make everything immediately available in your city but it is also to offer our employees the job of their lives. A job where you’ll be challenged and have the most fun working in through tech-enabled experiences.

    Be a Part Of a Team Where You Will

    Develop analytical frameworks and models for your city and the region
    Provide analytical support to the operations team in Nairobi
    Perform analysis to come up with some insights to help optimize delivery times & courier earnings
    Track the impact of all the new implementations that you have proposed by checking the daily metrics of the cities
    Recruit, train and onboard the entire fleet of Couriers (couriers) in the new city
    Be responsible for implementing processes and optimizing strategies involving the acquisition and retention of Couriers
    Have a Data Sensitive approach, making sure that all the information is transferred to our database and reports
    Analyzes, designs, documents, and implements internal reporting systems and procedures for the organization or business entity, within a specified functional area of operation, as applicable to the specified functional area of focus.
    Be responsible for all documentation and contracts of Couriers in the city
    Be there for the Couriers when they need support
    Ensure that all Couriers are properly trained and prepared to provide feedback to the Fleet Operations Manager
    Manage scheduling, attendance and general administration of Info-Sessions while supporting daily operations through operational supervision and analysis of KPIs
    Improve processes on behalf of Couriers through projects (when necessary)
    Recommend effective strategies for the financial well-being of Glovo.
    Monitor adherence to rules, regulations, and procedures by Couriers.
    Analyze daily and weekly operation metrics with a macro view of the long-term success of the city.
    Ensure service levels are maintained and customer satisfaction achieved

    You Have

    Bachelor’s in Engineering, Economics or similar education is an added advantage.
    A data-driven analytical mindset (Excel skills)
    2-3 years of experience in an analytical position (operations, consulting, investment banking, etc.)
    Experience in on-demand delivery is a plus
    Excels at operating in a fast pace, community environment
    Open to directions and collaborative work style and commitment to get the job done
    Knowledge of government contract management and knowledge and experience in organizational effectiveness and operations management implementing best practices.
    Effective English written and communication skills
    Results-oriented, autonomous and efficient
    Leadership – you can motivate your teammates
    Ability to challenge and debate issues of importance to the organization.
    Persuasive with details and facts
    High comfort level working in a diverse environment
    Knowledge of SQL preferred

    Experience Our Glovo Life Benefits

    Enticing Phantom Shares plan
    Zero Glovo delivery fee on all Glovo orders!
    Monthly Glovo credits to use in our App
    Comprehensive Private health insurance
    Flexible working environment

    What You’ll Find When Working At Glovo

    Gas: We work hard with energy and passion for what we do.
    Care: We act in the best interest of a sustainable future.
    Good vibes: We always see the positive side in every situation and act with fairness and honesty with everyone.
    Stay Humble: We embrace mistakes and feedback to learn from them.
    Glownership: We roll up our sleeves and get work done no matter our position and level.

     

    If you believe you match these values, we look forward to meeting you!

    At Glovo we believe that diversity adds incredible value to our teams, our products, and our culture. We know that the best ideas and solutions come by bringing together people from all over the world and by fostering a culture of inclusion where everyone feels heard and has the chance to make a real impact. It’s because of this that we are committed to providing equal opportunities to talent from all backgrounds.

    Wanna take a peek into what it’s like to work at Glovo? Follow us on Instagram and like us on Facebook!

    Glovo is transforming the way consumers access local goods, enabling anyone to get almost any product delivered in minutes. Our on-demand logistics connect customers with independent local couriers who acquire goods from any restaurant or store in a city, as well as deliver urgent packages for a variable fee. As of 2020, we’re currently present in more than 14 countries across Europe, Africa, and Asia.

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Commercial Analyst

    Commercial Analyst

    Your work-life opportunity:
    The way we manage our company is built on the belief that by giving a WOW service to our clients, we will be able to change the delivery market. How are we doing it? By paying attention to all the details. Glovo is a hyperlocal marketplace featuring the most trendy places in each city and delivering their products in less than 60 mins.  As an Account Manager of long tail, you will play a key role in the Glovo Account management team. You will be directly responsible for impacting all the long tail partners to make them grow, sell assets and improve user UX. 
    Be a part of a team where you will:

    Optimize Glovo visibility in our partners through marketing actions and our marketing kits
    Improve operational efficiency of our partners by making sure we always deliver the best service to our customer
    Maintain good relationship between Glovo and our partners
    Forecast and track key account metrics
    Draw and execute plans to make the portfolio grow through promos and marketing activations, selling positioning assets
    Understand motives of inactive partners and churn and make plans to improve MoM
    Define processes to scale promos through LT partner 
    Review and propose partner communications
    Raise product requests to improve partners UX and scalability. Identify tech features improvements and give proactive feedback to HQ.
    Identify new assets to sell to the long tail partners and implement the whole process.
    Work on improving Kpis for the long tail partners through comms, tech releases, new features implementation, and different analysis and tests

    You have:

    Customer Service or Business Consultancy
    Preferably experience in FMCG, food-hospitality or on-demand delivery industry
    Effective English written and communication skills
    Good communication skills
    Determined to get things done: no job is too big or too small
    Organized and detail-oriented
    Problem solver, data-driven with an analytical approach
    Great interpersonal skills
    Comfortable working in a high growth and high-performance start-up with a fast pace

    Experience our Glovo Life benefits:

    Enticing Phantom Shares plan
    Comprehensive Private Health Insurance
    Free monthly Glovo credits to spend on our restaurant products (and zero Glovo delivery fee on all Glovo orders!)
    Cool perks such as fresh fruit and healthy snacks every day, beers on Fridays, Culture Days every 2 months!
    Flexible working environment

    What you’ll find when working at Glovo:

    Gas: We work hard with energy and passion for what we do.
    Care: We act in the best interest of a sustainable future.
    Good vibes: We always see the positive side in every situation and act with fairness and honesty with everyone.
    Stay Humble: We embrace mistakes and feedback to learn from them.
    Glownership: We roll up our sleeves and get work done no matter our position and level.

    Apply via :

    boards.greenhouse.io