Company Address: Address Westcom Point, Mahiga Mairu Ave, Nairobi, Kenya

Live Operations Lead – Customer Service

Your Work-life Opportunity

We are looking for a Live Operations Lead to lead the Customer Service operations in Kenya and other markets in the region. Glovo Customer Service helps Clients, Glovers and Partners through different channels (chat, email and phone) to solve their issues and to ensure they have an excellent experience with Glovo.

Be a Part Of a Team Where You Will

Be responsible for the effective operation of Customer Service hubs providing service to Kenya and 2 other markets in the region.
Report to Live Operations Manager
Directly manage the local internal team (trainers, quality managers, supervisors…)
Drive efficiency and quality in the hubs
Collect, analyse and report contact-center KPIs (costs, service level, customer service metrics, team happiness etc.)
Evaluate performance with key metrics (accuracy, waiting time, average waiting time, etc.) and identify and implement improvement initiatives
Review hub workforce planning ensuring it captures key local priorities
Ensure a proper training and quality processes in the hubs
Be the main point of contact of Business and Operations Local Managers with regards customer service in your country
Create a culture that ensures collaboration and goals achievement
Empower and Engage the Live Ops Heroes Team
Act as the Voice of the Customer across the organisation.
Drive cost efficiency with effective budget planning & manage the relationship with the hub providers .
Develop objectives for the call center’s day-to-day activities.
Continually develop improvements and embed successful change projects.
Drive quality and consistency

You Have

Extensive experience of leading large operational customer service teams
Strong strategic and customer focus with a clear understanding of performance evaluation and customer service metrics.
Strong analytical skills with track record of of exceeding targets, KPI’s SLA’s in fast paced environments
Solid understanding of reporting and budgeting procedures
Demonstrate ability to motivate and communicate with others at all levels
Evidence of well-developed leadership skills
Ability to coach and motivate teams
Excellent organisational and leadership skills with a problem-solving ability.
Able to adapt and succeed in a changing environment
Fluency in English is a must
An empathetic, inclusive and curious attitude

We are always looking for the best candidates, so if you think you would be a good fit even if you don’t meet 100% of the requirements we would love to hear from you!

Experience Our Glovo Life Benefits

Enticing equity plan (if applicable)
Top-notch private health insurance
Monthly Glovo credit to spend on our restaurant products and zero delivery fee on all Glovo orders!
Discounted gym memberships
Flexible time off (take the time you need) and hybrid working model (own your time)
Enhanced parental leave including nursery support!
Online therapy and wellbeing benefit
External learning budget

What You’ll Find When Working At Glovo

Gas: Driven to deliver quality results quickly
Good Vibes: Bring positivity and communicate openly
Stay Humble: Self-aware and open to learning
Care: Uplift people and the planet
Glownership: Act as proud owners
High Bar: Focus on Top Performance

If you believe you match these values, we look forward to meeting you!

Wanna take a peek into what it’s like to work at Glovo? Follow us on Instagram and like us on Facebook!

Glovo is transforming the way consumers access local goods, enabling anyone to get almost any product delivered in minutes. Our on-demand logistics connect customers with independent local couriers who acquire goods from any restaurant or store in a city, as well as deliver urgent packages for a variable fee.

Apply via :

app.greenhouse.io

October 28, 2024
Quality Coordinator (They/She/He)

Your Work-life Opportunity

A Quality Coordinator position means building a bridge between the quality standards and the final service we offer in Glovo. The Quality Coordinator is responsible for ensuring the Voice of the Customer is heard, understood and prioritised across our service processes, training, tools and product. This position is maximising the impact of every support interaction through process standardisation and actionable data-informed insights on our service gaps and drivers of customer happiness. In addition to being a key enabler of agent effectiveness the quality coordinator is responsible for collaborating with other teams in LiveOperations to create the best (and efficient) customer experience possible at scale.

Be a Part Of a Team Where You Will

Define Glovo’s service standards & translate them into measurable and actionable evaluations.
Ensure Glovo services are consistent, compliant and in line with Glovo’s standards (and customer expectations)
Elaborate the global procedures of sampling and guidelines for collection and reporting quality data
Define & manage quality assurance activities for your designated markets/hubs
Deploy new standards & processes
Build, coordinate and lead a strong collaboration model with Glovo’s outsourcing partners
Provide insights on drivers of underperformance (agent level, process level, CX level) & represent the voice of the customer internally to drive continuous improvement and user happiness
Perform proactive analysis (quantitative and qualitative) to identify gaps and opportunities for improvement
Analyze audit outcomes and carry out appropriate corrective procedures
Detect coaching needs and take actions in accordance with these needs in order to ensure compliance with quality standards

You Have

Fluent written and spoken English.
+3 years of experience in similar positions, previous experience in CX / quality field (audits, implementation and control of new procedures, etc.) preferably in customer services field
Previous experience in fast-growing companies is a plus
Strong analytical skills
Outstanding verbal and written communication skills
Thoroughness, attention to detail and ability to learn fast
Problem-solving and decision-making skills
Customer service competency
Strong communication skills
Proven experience working cross functionally
Ability to work in team and keep a positive attitude working under pressure and with short deadlines

We are always looking for the best candidates, so if you think you would be a good fit even if you don’t meet 100% of the requirements we would love to hear from you!

Experience Our Glovo Life Benefits

Enticing equity plan (if applicable)
Top-notch private health insurance
Monthly Glovo credit to spend on our restaurant products and zero delivery fee on all Glovo orders!
Discounted gym memberships
Flexible time off (take the time you need) and hybrid working model (own your time)
Enhanced parental leave including nursery support!
Online therapy and wellbeing benefit
External learning budget

What You’ll Find When Working At Glovo

Gas: Driven to deliver quality results quickly
Good Vibes: Bring positivity and communicate openly
Stay Humble: Self-aware and open to learning
Care: Uplift people and the planet
Glownership: Act as proud owners
High Bar: Focus on Top Performance

If you believe you match these values, we look forward to meeting you!

Wanna take a peek into what it’s like to work at Glovo? Follow us on Instagram and like us on Facebook!

Glovo is transforming the way consumers access local goods, enabling anyone to get almost any product delivered in minutes. Our on-demand logistics connect customers with independent local couriers who acquire goods from any restaurant or store in a city, as well as deliver urgent packages for a variable fee. For additional information on Glovo, please visit https://about.glovoapp.com/

Apply via :

boards.greenhouse.io

October 28, 2024
Finance Team Lead

Your Work-life Opportunity:
We are one of the fastest growing startups in Europe and the way we want to grow is making every city profitable! To reach this goal, we need a 360, analytical and results driven person to take ownership of our Finance function in Kenya. The time to market is a crucial factor, so we need a problem-solver person with 100% hands-on attitude.
Be a Part Of a Team Where You Will:

Be part of the Finance Team at Glovo, focused in your country and helping the regional team take decisions that will shape the future of our business in the Nairobi region
Take ownership of the FP&A and controlling functions (Business Plan, monthly closings, etc) both at a country and city-levels
Team with Regional’s Strategy department to drive Kenya to financial discipline and improve overall profitability, maximizing outputs
Work closely with Global Finance Teams (Billing, Treasury, etc) to solve any day-to-day issues and ensure a 100% satisfaction of Kenya’s customers, partners and glovers in any topic related to Finance
Work with cross-functional teams (operations, marketing, finance, procurement…) to ensure a profitable and flawless execution, and to develop profitability analysis for new ideas/businesses
Report into the Kenya General Manager
Actively collaborate with your colleagues and learn from each other in a supportive environment that allows you to grow, develop and make a difference

You Have:

Minimum 4 years of experience
Previous strategy/operations consulting background is a plus
At least 2 years of experience in controlling/FP&A plus finance admin are a must
Analytical and 360 mindset
Hands-on and autonomous
Ability to influence stakeholders in order to help achieve your goals
An empathetic, inclusive and curious attitude
We are always looking for the best candidates, so if you think you would be a good fit even if you don’t meet 100% of the requirements we would love to hear from you!

Experience Our Glovo Life Benefits:

Enticing equity plan (if applicable)
Top-notch private health insurance
Monthly Glovo credit to spend on our restaurant products and zero delivery fee on all Glovo orders!
Flexible time off (take the time you need) and hybrid working model (own your time)
Enhanced parental leave including nursery support!
External learning budget

What You’ll Find When Working At Glovo:

Gas: Driven to deliver quality results quickly
Good Vibes: Bring positivity and communicate openly
Stay Humble: Self-aware and open to learning
Care: Uplift people and the planet
Glownership: Act as proud owners
High Bar: Focus on Top Performance

If you believe you match these values, we look forward to meeting you!
Wanna take a peek into what it’s like to work at Glovo? Follow us on Instagram and like us on Facebook!
Glovo is transforming the way consumers access local goods, enabling anyone to get almost any product delivered in minutes. Our on-demand logistics connect customers with independent local couriers who acquire goods from any restaurant or store in a city, as well as deliver urgent packages for a variable fee. For additional information on Glovo, please visit https://about.glovoapp.com/

Apply via :

boards.greenhouse.io

October 28, 2024
Brand Partnership Associate

Your Work-life Opportunity

The Brand Marketing Services department embodies both marketing and sales competencies. We are a cross functional division that focuses on creating and demonstrating value that Glovo has to the Brands that can benefit from our marketing tools. Our main goal is to boost our Partners’ sales among the constantly growing Glovo’s user base. We focus on bringing incremental profits to the company via various brand campaigns we craft and sell to the Bands.

We are looking for passionate, creative marketeers with a sales spirit or marketing-curious sales top dogs to join Glovo BMS division!

Be a Part Of a Team Where You Will

Drive sales of Glovo Brand Marketing Services to the Brand Partners
Implement Glovo Brand Marketing Services strategy in the market with the support of the Marketing Manager.
Fully understand your partners and make recommendations of marketing activities, data services, consumer insight analysis and sales boosters
Develop & execute Partner campaigns to perfection through multiple touch-points
Coordinate across departments to execute best in class activities
Analyze and report impact of activations to brands and to Glovo business
Build success stories which helps roll-out the partnerships strategy across categories and countries

You Have

At least 2 years of Marketing or Sales experience at a leading Consumer Goods company or e-commerce business
Highly analytical and comfortable dealing with high growth and complex business challenges
Experience on executing integrated marketing campaigns or promotion plans across digital and non-digital channels
Experience in project management
A deep understanding of paid, owned and earned media channels, being comfortable tracking and reporting on established performance marketing KPIs
Strong skills in Office, especially in Excel
Excellent communication skills, both oral and verbal, in English and local language

We are always looking for the best candidates, so if you think you would be a good fit even if you don’t meet 100% of the requirements we would love to hear from you!

Experience Our Glovo Life Benefits

Enticing equity plan
Top-notch private health insurance
Monthly Glovo credit to spend on our restaurant products and zero delivery fee on all Glovo orders!
Discounted gym memberships
Flexible time off (take the time you need) and hybrid working model (own your time)
Enhanced parental leave including nursery support!
Online therapy and wellbeing benefit
External learning budget

What You’ll Find When Working At Glovo

Gas: Driven to deliver quality results quickly
Good Vibes: Bring positivity and communicate openly
Stay Humble: Self-aware and open to learning
Care: Uplift people and the planet
Glownership: Act as proud owners
High Bar: Focus on Top Performance

If you believe you match these values, we look forward to meeting you!

Wanna take a peek into what it’s like to work at Glovo? Follow us on Instagram and like us on Facebook!

Glovo is transforming the way consumers access local goods, enabling anyone to get almost any product delivered in minutes. Our on-demand logistics connect customers with independent local couriers who acquire goods from any restaurant or store in a city, as well as deliver urgent packages for a variable fee. For additional information on Glovo, please visit https://about.glovoapp.com/

Apply via :

boards.greenhouse.io

October 28, 2024
Marketing Manager – East Africa

Your Work-life Opportunity

We are looking for a seasoned marketing manager who can help grow the Glovo brand while formulating and executing new strategies to acquire new customers in Kenya and Uganda. This person must be highly analytical, a self-starter, results-oriented and able to thrive in an entrepreneurial fast-paced environment.

Be a Part Of a Team Where You Will

Give you the trust and support to grow, develop, and make a difference while encouraging you to bring your unique perspective to the table
Collaborate together and learn from each other
Define Glovo’s Marketing strategy for Kenya and Uganda together with the Regional Marketing Director
Lead the execution of the marketing plans and track performance on the agreed growth goals
Understand local media landscape and define the right mix of digital / non-digital investment to maximize user base growth within the agreed CAC targets
Define promotional, pricing and point of sale strategy
Manage the country marketing budget

You Have

An empathetic, inclusive and curious attitude
A passion to make a positive impact on the life of millions of people through technology
Minimum of 5 years of Marketing experience in a similar role at a leading FMCG blue chip company
Highly analytical and comfortable dealing with high growth and complex business challenges
Proven track record of delivering business growth, experienced defining investment strategy and executing integrated marketing campaigns across digital and non-digital channels
Strong consumer understanding skills
Have a deep understanding of paid, owned and earned media channels, being comfortable tracking and reporting on established performance marketing KPIs
Deep understanding of digital marketing and TV

We are always looking for the best candidates, so if you think you would be a good fit even if you don’t meet 100% of the requirements we would love to hear from you!

Experience Our Glovo Life Benefits

Enticing equity plan
Monthly Glovo credit to spend on our restaurant products and zero delivery fee on all Glovo orders!
Flexible time off (take the time you need) and hybrid working model (own your time)
Enhanced parental leave including nursery support!
Online therapy and wellbeing benefit
External learning budget

What You’ll Find When Working At Glovo

Gas: We work with energy, innovation and passion for what we do. We are committed.
Care: We act in the best interest of a sustainable future.
Good vibes: We always see the positive side in every situation and act with fairness and honesty with everyone regardless of gender, sexual orientation, religion, and abilities.
Stay Humble: We embrace mistakes and feedback to learn from them.
Glownership: We roll up our sleeves and get work done no matter our position and level.

If you believe you match these values, we look forward to meeting you!

Apply via :

boards.greenhouse.io

October 28, 2024
eLogistics Manager – Sub Saharan Africa (They/She/He)

We believe that diversity adds incredible value to our teams, our products, and our culture. We know that the best ideas and solutions come by bringing together people from all over the world and by fostering a culture of inclusion where everyone feels heard and has the chance to make a real impact. It’s because of this that we are committed to providing equal opportunities to talent from all backgrounds.

In your application, please feel free to note which pronouns you use (For example: she/her/hers, he/him/his, they/them/theirs, etc).

Your Work-life Opportunity

Glovo is building the future of cities by enabling anyone to get any product from any store in their city delivered in minutes. Our goal is to provide on-demand delivery infrastructure for every city in the world.

Glovo eLogistics is Glovo’s last-mile logistics service for e-commerce, a huge industry that is still growing rapidly with many challenges ahead. At Glovo, you will join a team that is working to revolutionize the sector from scratch with the main e-commerce players in any market (e.g. Alibaba).

As a country eLogistics Project Manager, you will be responsible for the P&L and end to end account management of the largest e-commerce companies and for maximizing both their number of deliveries with eLogistics and profitability of the deals.

In this role you will be part of the international team for Glovo, working closely with our Global Head of eLogistics Partners, GM of SSA , and Global GM of Courier & eLogistics.

Be a Part Of a Team Where You Will

Define the vision, launch and lead eLogistics across Sub Saharan Africa region.
Own strategic e-commerce relationships end to end, including PnL tracking and ensure operational excellence in the region
Understand the current needs of the last-mile market in your country and develop scalable and innovative solutions for e-commerce partners.
Provide leadership and guidance to the Global eLogistics team in order to develop a better product and a value proposition that will help you achieve sales targets
Be resilient and persistent to close deals with long sales cycles, focusing on a consultative sales approach
Be in charge of project management of the on-boarding of new clients, including systems integration, contract negotiation, data flow & architecture and financial forecasting of the account.
Build, maintain and manage the teams in all operational functions in your country/es, namely warehouse, rider fleet and customer service to ensure high scalability and efficiency levels.
Ensure we keep our Glovo eLogistics promise: To give all e-commerce / online users ultra-predictability and the possibility to choose when, where and how they want to get their products delivered or returned.
Actively collaborate with your colleagues and learn from each other in a supportive environment that allows you to grow, develop and make a difference

You Have

5+ years of work experience in a fast-paced environment in sales and business development teams preferably in logistics
Results-driven attitude, strategic thinking, strong leadership and business acumen
Sales hunger! You may never take a no for an answer
Problem solver, perfect written and spoken communication
Analytical profile with experience in business development, negotiations, pricing and product development
Joy in building things from scratch, if something needs to get done you are comfortable figuring it out on your own and not relying on a playbook
Comfort in ambiguity, you seek adventure and an accelerated career path
Ready to get your hands dirty, because you will have to “roll up your sleeves”!
Fluency in English.
An empathetic, inclusive and curious attitude

We are always looking for the best candidates, so if you think you would be a good fit even if you don’t meet 100% of the requirements we would love to hear from you!

Experience Our Glovo Life Benefits

Enticing equity plan
Top-notch private health insurance
Monthly Glovo credit to spend on our restaurant products and zero delivery fee on all Glovo orders!
Discounted gym memberships
Flexible time off (take the time you need) and hybrid working model (own your time)
Enhanced parental leave including nursery support!
Online therapy and wellbeing benefit
External learning budget

What You’ll Find When Working At Glovo

Gas: We work with energy, innovation and passion for what we do. We are committed.
Care: We act in the best interest of a sustainable future.
Good vibes: We always see the positive side in every situation and act with fairness and honesty with everyone regardless of gender, sexual orientation, religion, and abilities.
Stay Humble: We embrace mistakes and feedback to learn from them.
Glownership: We roll up our sleeves and get work done no matter our position and level.

If you believe you match these values, we look forward to meeting you!

Wanna take a peek into what it’s like to work at Glovo? Follow us on Instagram and like us on Facebook!

Glovo is transforming the way consumers access local goods, enabling anyone to get almost any product delivered in minutes. Our on-demand logistics connect customers with independent local couriers who acquire goods from any restaurant or store in a city, as well as deliver urgent packages for a variable fee. For additional information on Glovo, please visit https://about.glovoapp.com/

Apply via :

boards.greenhouse.io

October 28, 2024
Expansion Lead

Your Work-life Opportunity
We’re looking for someone who has a mix of operational prowess to get great work done, the negotiation and collaboration skills needed to bring out the best from our partners, the strategic, innovative, and creative thinking that’s required to develop outside the box solutions, and the emotional intelligence and humility required to lead a fast-paced business and inspire a team of people across different countries.

Be a Part Of a Team Where You Will

Have full P&L responsibility and own 360º business objectives
Lead a team of 3 – 5 people to greatness (depending on the area)
Devise the long-term strategy for your region and leverage HQ resources towards your objectives
Establish and maintain partnerships with Retailers and stores on our platform
Hire top talent, help them perform, and inspire them to grow
Be informed, get involved, and make things happen
Actively collaborate with your colleagues and learn from each other in a supportive environment that allows you to grow, develop and make a differenc

You Have

An empathetic, inclusive and curious attitude
Min of 3-5+ of experience in fast-paced environments (startups, investment banking, top consulting firms, top internet firms)
Experience leading +3 people cross-functional teams
A data-driven mentality: taking decisions based on data and using good business judgment when necessary
A persuasive attitude in the most pleasant possible way and have no trouble selling anything
Good judgment but own up to your mistakes
Extremely curious and have a desire to acquire a deep understanding
To find smart and elegant solutions to complex, multi-disciplinary problems
Agile mindset and thrive in ambiguous environments
Attitude in being respectful, kind, and fair. All of your (former) reports speak highly of you as a manager and leader
An ambition that makes some people think you’re crazy while inspiring others
Attitude in being an owner, you have a natural bias for action, always pushing for things to happen, objective and deadline-oriented

Experience Our Glovo Life Benefits

Enticing equity plan
Top-notch private health insurance
Monthly Glovo credit to spend on our restaurant products and zero delivery fee on all Glovo orders!
Discounted gym memberships
Flexible time off (take the time you need) and hybrid working model (own your time)
Enhanced parental leave including nursery support!
Online therapy and wellbeing benefit
External learning budget

What You’ll Find When Working At Glovo

Gas: We work with energy, innovation and passion for what we do. We are committed.
Care: We act in the best interest of a sustainable future.
Good vibes: We always see the positive side in every situation and act with fairness and honesty with everyone regardless of gender, sexual orientation, religion, and abilities.
Stay Humble: We embrace mistakes and feedback to learn from them.
Glownership: We roll up our sleeves and get work done no matter our position and level.

If you believe you match these values, we look forward to meeting you!

Apply via :

boards.greenhouse.io

October 28, 2024
Logistics Manager

Your Work-life Opportunity
Glovo is building the future of cities by enabling anyone to get any product from any store in their city delivered in minutes. Our goal is to provide on-demand delivery infrastructure for every city in the world.
Glovo eLogistics is Glovo’s last-mile logistics service for e-commerce, a huge industry that is still growing rapidly with many challenges ahead. At Glovo, you will join a team that is working to revolutionize the sector from scratch with the main e-commerce players in any market (e.g. Alibaba).
As a country eLogistics Project Manager, you will be responsible for the P&L and end to end account management of the largest e-commerce companies and for maximizing both their number of deliveries with eLogistics and profitability of the deals.
In this role you will be part of the international team for Glovo, working closely with our Global Head of eLogistics Partners, GM of SSA , and Global GM of Courier & eLogistics.

Be a Part Of a Team Where You Will

Define the vision, launch and lead eLogistics across Sub Saharan Africa region.
Own strategic e-commerce relationships end to end, including PnL tracking and ensure operational excellence in the region
Understand the current needs of the last-mile market in your country and develop scalable and innovative solutions for e-commerce partners.
Provide leadership and guidance to the Global eLogistics team in order to develop a better product and a value proposition that will help you achieve sales targets
Be resilient and persistent to close deals with long sales cycles, focusing on a consultative sales approach
Be in charge of project management of the on-boarding of new clients, including systems integration, contract negotiation, data flow & architecture and financial forecasting of the account.
Build, maintain and manage the teams in all operational functions in your country/es, namely warehouse, rider fleet and customer service to ensure high scalability and efficiency levels.
Ensure we keep our Glovo eLogistics promise: To give all e-commerce / online users ultra-predictability and the possibility to choose when, where and how they want to get their products delivered or returned.
Actively collaborate with your colleagues and learn from each other in a supportive environment that allows you to grow, develop and make a difference

You Have

5+ years of work experience in a fast-paced environment in sales and business development teams preferably in logistics
Results-driven attitude, strategic thinking, strong leadership and business acumen
Sales hunger! You may never take a no for an answer
Problem solver, perfect written and spoken communication
Analytical profile with experience in business development, negotiations, pricing and product development
Joy in building things from scratch, if something needs to get done you are comfortable figuring it out on your own and not relying on a playbook
Comfort in ambiguity, you seek adventure and an accelerated career path
Ready to get your hands dirty, because you will have to “roll up your sleeves”!
Fluency in English.
An empathetic, inclusive and curious attitude

We are always looking for the best candidates, so if you think you would be a good fit even if you don’t meet 100% of the requirements we would love to hear from you!

Experience Our Glovo Life Benefits

Enticing equity plan
Top-notch private health insurance
Monthly Glovo credit to spend on our restaurant products and zero delivery fee on all Glovo orders!
Discounted gym memberships
Flexible time off (take the time you need) and hybrid working model (own your time)
Enhanced parental leave including nursery support!
Online therapy and wellbeing benefit
External learning budget

What You’ll Find When Working At Glovo

Gas: We work with energy, innovation and passion for what we do. We are committed.
Care: We act in the best interest of a sustainable future.
Good vibes: We always see the positive side in every situation and act with fairness and honesty with everyone regardless of gender, sexual orientation, religion, and abilities.
Stay Humble: We embrace mistakes and feedback to learn from them.
Glownership: We roll up our sleeves and get work done no matter our position and level.

Apply via :

boards.greenhouse.io

October 28, 2024
Sales Executive

Your Work-life Opportunity

As a Sales Executive at Glovo you will be a key representative of our company’s sales team, responsible for creating a pipeline and signing up local stores and corporate customers around the city.

The Commercial team is directly responsible for partnering with both smaller local stores and with bigger brands to display them on our Glovo platform. You will work with the support of a sales team and a local Head of Sales.

Be a Part Of a Team Where You Will

Seal partnerships with the best accounts, always aligned with the company goals
As owner of Glovo’s revenue, you’ll make sure that all deals follow the required profitability of your country
Build long term partnerships and ensure a fast and smooth onboarding
Keep your pipeline updated on a daily basis

You Have

For you never is enough, you have to hunt like a hungry wolf
Overachieving targets is a must
Impossible is not Glovo, you make everything happen
Full professional level in the local country and fluency in English is a must
Minimum 1 year of experience in Sales – key contacts in the industry is a plus
You don’t redempt, you have to hunt like a hungry wolf
Impossible is not Glovo, you make everything happen
You are a methodological fast learner who is familiar with CRM tools (Salesforce, Dynamics, etc)
Experience in start-up environment is a plus
Bachelor of Business Administration, Marketing or Public Relations is a plus

We are always looking for the best candidates, so if you think you would be a good fit even if you don’t meet 100% of the requirements we would love to hear from you!

Experience Our Glovo Life Benefits

Enticing equity plan
Top-notch private health insurance
Monthly Glovo credit to spend on our restaurant products and zero delivery fee on all Glovo orders!
Discounted gym memberships
Flexible time off (take the time you need) and hybrid working model (own your time)
Enhanced parental leave including nursery support!
Online therapy and wellbeing benefit
External learning budget

What You’ll Find When Working At Glovo

Gas: We work with energy, innovation and passion for what we do. We are committed.
Care: We act in the best interest of a sustainable future.
Good vibes: We always see the positive side in every situation and act with fairness and honesty with everyone regardless of gender, sexual orientation, religion, and abilities.
Stay Humble: We embrace mistakes and feedback to learn from them.
Glownership: We roll up our sleeves and get work done no matter our position and level.

If you believe you match these values, we look forward to meeting you!

Wanna take a peek into what it’s like to work at Glovo? Follow us on Instagram and like us on Facebook!

Apply via :

boards.greenhouse.io

October 28, 2024
Area Manager I – Kenya

YOUR WORK-LIFE OPPORTUNITY:

We’re looking for someone who has a mix of operational prowess to get great work done, the negotiation and collaboration skills needed to bring out the best from our partners, the strategic, innovative, and creative thinking that’s required to develop outside the box solutions, and the emotional intelligence and humility required to lead a fast-paced business and inspire a team of people across different countries.

BE A PART OF A TEAM WHERE YOU WILL:

Have full P&L responsibility and own 360º business objectives
Lead a team of 3 – 5 people to greatness (depending on the area)
Devise the long-term strategy for your region and leverage HQ resources towards your objectives
Establish and maintain partnerships with Retailers and stores on our platform
Hire top talent, help them perform, and inspire them to grow
Be informed, get involved, and make things happen
Actively collaborate with your colleagues and learn from each other in a supportive environment that allows you to grow, develop and make a difference

YOU HAVE:

An empathetic, inclusive and curious attitude
Min of 3-5+ of experience in fast-paced environments (startups, investment banking, top consulting firms, top internet firms)
Experience leading +3 people cross-functional teams
A data-driven mentality: taking decisions based on data and using good business judgment when necessary
A persuasive attitude in the most pleasant possible way and have no trouble selling anything
Good judgment but own up to your mistakes
Extremely curious and have a desire to acquire a deep understanding
To find smart and elegant solutions to complex, multi-disciplinary problems
Agile mindset and thrive in ambiguous environments
Attitude in being respectful, kind, and fair. All of your (former) reports speak highly of you as a manager and leader
An ambition that makes some people think you’re crazy while inspiring others
Attitude in being an owner, you have a natural bias for action, always pushing for things to happen, objective and deadline-oriented

EXPERIENCE OUR GLOVO LIFE BENEFITS:

Enticing equity plan
Top-notch private health insurance
Monthly Glovo credit to spend on our restaurant products and zero delivery fee on all Glovo orders!
Discounted gym memberships
Flexible time off (take the time you need) and hybrid working model (own your time)
Enhanced parental leave including nursery support!
Online therapy and wellbeing benefit
External learning budget

WHAT YOU’LL FIND WHEN WORKING AT GLOVO:

Gas: We work with energy, innovation and passion for what we do. We are committed.
Care: We act in the best interest of a sustainable future.
Good vibes: We always see the positive side in every situation and act with fairness and honesty with everyone regardless of gender, sexual orientation, religion, and abilities.
Stay Humble: We embrace mistakes and feedback to learn from them.
Glownership: We roll up our sleeves and get work done no matter our position and level.

If you believe you match these values, we look forward to meeting you!

Wanna take a peek into what it’s like to work at Glovo? Follow us on Instagram and like us on Facebook!

Glovo is transforming the way consumers access local goods, enabling anyone to get almost any product delivered in minutes. Our on-demand logistics connect customers with independent local couriers who acquire goods from any restaurant or store in a city, as well as deliver urgent packages for a variable fee.

Apply via :

jobs.glovoapp.com

October 28, 2024